Volume 4: Letters of Understanding

Total Page:16

File Type:pdf, Size:1020Kb

Volume 4: Letters of Understanding LETTERS OF UNDERSTANDING between UAW® and the FORD MOTOR COMPANY Volume IV Agreements Dated November 3, 2007 (Effective November 19, 2007) Includes Administrative Corrections printed on recycled paper PRINTED IN U.S.A. NOTE: This booklet (Volume IV) is being presented to you so that you may know the terms of various Letters of Understanding negotiated between the UAW and the Company November 3, 2007. Specifically, the following material is presented: 1. Letters of Understanding and Clarification concern- ing the Collective Bargaining Agreement and Job Security Program agreed to in the 2007 negotia- tions, plus all previous Letters of Understanding and Clarification that continue to express current poli- cies and interpretations. 2. Letters of Understanding and Clarification Concern- ing the Retirement Plan, Insurance Program, Supple- mental Unemployment Benefit Plan, Profit Sharing Plan, Tax-Efficient Savings Plan, and UAW-Ford Le- gal Services Plan agreed to in 2007 negotiations, plus all previous Letters of Understanding and Clari- fication that continue to express current policies and interpretations. 3. Certain Company Administrative Letters. Please note that any gender specific references in the Agreement language shall apply to either sex. Other agreements and plans reproduced in separate book- lets are: Volume I, the Collective Bargaining Agreement and the Skilled Trades Supplemental Agreement; Volume II, the Retirement Agreement and Plan and the Insurance Program; Volume III, the Supplemental Unemployment Benefit Agree- ment and Plan, the Profit Sharing Agreement and Plan, the Tax Efficient Savings Agreement and Plan, and the UAW- Ford Legal Services Plan. We hope you will find this booklet helpful. BOB KING MARTIN J. MULLOY Vice President and Director Vice President UAW, National Ford Department Labor Affairs LETTERS OF UNDERSTANDING VOLUME IV TABLE OF CONTENTS TOPIC/LETTER SUBJECT Page COLLECTIVE BARGAINING AGREEMENT Absenteeism/Attendance National Attendance Program (11-3-07) ...... 29 Body and Assembly Operations Subject Matter Annual Business Plan Reviews - Stamping Business Unit (9-15-03).......................... 37 Carryover Vehicle Meeting (9-17-87)............... 39 Die Construction Plans (9-15-03) .................. 40 Die Trades in Protected Status - Stand Alone Stamping Plants (9-15-03) ....................... 42 MODAPTS Training (11-3-07) .................. 44 Optional Procedure, Article IV, Section 4(b) (9-15-93) ......................................... 45 Procedure for Review of Work Assignment ....... 46 Production Standards - Adverse Mix Conditions in Car and Truck Assembly Plants (10-9-99) .... 48 Production Standards — Body & Assembly Operations (9-15-93)............................. 49 Production Standards and Other Issues (9-16-96) ......................................... 50 Production Standards Grievances after the Four-Month Period (10-4-79)........... 52 Relief Pattern Changes - Assembly Operations (11-3-07).......................... 53 Rescheduling of Employee Relief and Lunch Periods - Car and Truck Assembly Plants (10-9-99) ......................................... 54 Satisfying Customer Demand in Assembly Plants (11-3-07) ............................... 55 Tool and Die Construction (10-4-79)............... 56 1 TABLE OF CONTENTS—Continued Page Tool and Die Work (10-9-61)....................... 59 Work Allocations in Assembly Plants (10-5-76).... 61 Work Allocations in Assembly Plants — Application of Changes (9-17-87)................ 63 Work Allocations in Assembly Plants — Clarification (9-17-87) ........................... 64 Work Allocations in Assembly Plants - Employee Engagement (9-15-03) ................ 65 Work Allocations in Assembly Plants - Rebalance Period (9-15-03)...................... 66 Work Allocation — Problem Resolution Process (10-7-90) ......................................... 67 Continuous Improvement Total Cost (11-3-07)............................. 69 Continuous Improvement (11-3-07) ........... 72 Continuous Improvement ؆Best-in-Class؆ Benchmarking (11-3-07) ...................... 73 Continuous Improvement Forum (11-3-07) ... 74 Continuous Improvement Initiatives (11-3-07) ....................................... 76 Continuous Improvement Principles (11-3-07) ....................................... 78 North America Manufacturing Cost Objectives Efforts (11-3-07) ................. 80 Discipline/Grievance Administration of Grievance Procedure (9-16-96) ......................................... 82 Clearing Disciplinary Records (11-3-07) ...... 85 Computerizing the Grievance Procedure (10-9-99) ......................................... 87 Disciplinary Investigatory Interviews — Waiver of Representation (9-15-93)...................... 88 Waiver of Union Representation................... 90 2 TABLE OF CONTENTS—Continued Page Disciplinary Practices - Appearance of Double Standard (10-9-99) ............................... 91 Grievance Number on Check Stub (9-15-93) ...... 92 Oral Steps of Grievance Procedure — Supervisors/Superintendents’ Participation (9-15-93) ......................................... 93 Reinstitution of Grievances (10-5-76).............. 95 Revised Form 4600 Disciplinary Action Report (11-3-07)............................... 97 Sourcing - Grievances (9-15-03) ................... 98 Entry Level Employees Administration of Appendix V – Rawsonville and Sterling Axle Plants (11-3-07) ....................................... 99 Definition and Administration of Entry Level Employees (11-3-07) ...................101 Housekeeping (11-3-07).........................103 Long-Term Supplemental Employees (11-3-07) .......................................105 Health & Safety Accountability for Safety Violations (11-3-07) .......................................109 Air Sampling Training (11-3-07) ...............110 Behavioral Emergency/Critical Incident Stress Debriefing (BE/CISD) and Local Response Team Training (11-3-07) ...........111 Company Heat Stress Program (10-9-99) ..........113 Energy Control and Power Lockout Placards (11-3-07).............................115 Energy Control Power Lockout Placarding Snap-Shot Survey (9-15-03)......................117 Ergonomics - ErgoRx (Computerized Evidence Book) (10-9-99)..................................119 3 TABLE OF CONTENTS—Continued Page Health and Safety - Outside Contractors (10-9-99) .........................................121 Health and Safety Training Improvements (11-3-07) .......................................122 Health and Safety Training Initiatives (9-15-03) ...125 Plant Ventilation (10-9-99) .........................127 Pressroom Power Press Die Block Safety (9-15-03) .........................................128 Production Job Safety Analysis (9-15-03)..........129 Reimbursement for Representation at External Health and Safety Standards Committee Meetings (11-3-07)...............130 Job Security Access to Automated Reports (10-9-99) ...........131 Enterprise-Wide Offering of Special Retirement/Separation Programs (11-3-07) .......................................133 Fulfillment of Qualified Attrition Replacement Obligations Through Hiring and Conversion of Entry Level Employees (11-3-07) .......................................134 Full Utilization of Protected Employees (9-15-93) .........................................136 Hiring Obligations (11-3-07)....................137 Job Placement and Transitional Opportunities for Non-Skilled Employees at Closed/Idled Facilities (11-3-07)..........139 Job Placement and Transitional Opportunities for Surplus Employees (11-3-07) .......................................140 Job Security Program(s) - Appeals to the National Committee (11-3-07) ...............142 Job Security Program - Commitment to Training (11-3-07) .............................144 4 TABLE OF CONTENTS—Continued Page Job Security Program - GEN - Exclusion to Protection for Volume Related Layoffs (9-15-03) .........................................145 Job Security Program - Job Security Data (11-3-07) .......................................146 Job Security Program - Layoff Alternative - JSP (11-3-07) ..................................147 Job Security Program - NJSOESC Monthly Review Meeting (11-3-07) ....................149 Job Security Program - Reporting of JSP Program Expenditures (11-3-07) ............150 Job Security Program - Skilled Trades Employees’ Refusal for Retraining Resulting in Layoff (10-9-99) ...............................151 Job Security Program - UAW-Ford Job Security Web Site (9-15-03) ...............................152 National Job Security Committee — Unique Attrition Credit (11-3-07) ....................153 Non-Ford Business Impact on Visteon Locations (9-15-03) ..............................154 Placement Opportunities for Ford Employees Working at ACH-LLC Locations (11-3-07) ...........................155 Plant Closing and Sale Moratorium (11-3-07) .......................................157 Recall Bypass (10-7-90) ............................158 Return To Basic Unit - Appendix O Administrative Guidelines (11-3-07) ........159 Return to Basic Unit - Employees Placed on Temporary Part-Time Status (10-9-99)...........161 5 TABLE OF CONTENTS—Continued Page Joint Programs Attendance at Jointly Sponsored Training Programs (10-9-99) ..............................162 Dependent Care Assistance Plan (10-9-99) ........163 Employee Tuition Plans – Work-Related Death (10-9-99) .........................................165 Health Promotion Programs (11-3-07).........166 Joint Programs Computers
Recommended publications
  • Global Worker May14.Indd
    Building global union power in the auto industry IndustriALL Global Union’s activities in the auto industry focus on building union power through company networks and using strong influence in certain countries to hold multinational employers to account around the world. The table below illustrates the developed international trade union structures inside the market-leading automotive companies. IndustriALL Global Union serves as a feature network of company networks in the industry. International solidarity and union power are exerted to achieve company-recognized World Works Councils that provide top-level mechanisms for labour influence over company strategy as mentioned in TEXT: the Action Plan adopted by the Founding Congress in Copenhagen in 2012. In all of Tom Grinter these bodies IndustriALL plays an important role, recognized by the management. IndustriALL has a seat throughout the entire World Works Council meetings including MAIN PHOTO: Mercedes-Benz Sindelfingen Plant, for the management reporting of corporate strategy. Germany. Daimler AG IndustriALL affiliates organizing internationally in the major auto companies: PHOTO OPPOSITE: Factory workers in Brazil. COMPANY NETWORK GFA EMPLOYMENT Rossana Lana / SMABC BMW Extension of EWC, including delegates from South Africa and China Yes 100,000 Bosch Global meeting every third year recognized by the company Yes 281,000 Daimler Global network recognized by company Yes 275,000 Fiat/Chrysler Global network not recognized by company - 215,000 Ford Global network recognized by company
    [Show full text]
  • The National Biennial RCRA Hazardous Waste Report (Based on 1997 Data)
    United States Solid Waste and EPA530-R-99-036d Environmental Protection Emergency Response PB99-166 852 Agency (5305W) September 1999 &EPA State Detail Analysis The National Biennial RCRA Hazardous Waste Report (Based on 1997 Data) ONI.Y CHARACTE:RISnc --'\"'- WASTES Printed on paper that contains at least 30 percent postconsumer fiber. This page intentionally left blank. NATIONAL BIENNIAL RCRA HAZARDOUS WASTE REPORT: BASED ON 1997 DATA CONTENTS EXECUTIVE SUMMARY ................................................. ES-1 ALABAMA ..................................................................1 ALASKA ...................................................................9 ARIZONA .................................................................17 ARKANSAS ...............................................................25 CALIFORNIA ..............................................................33 COLORADO ..............................................................41 CONNECTICUT ............................................................49 DELAWARE ...............................................................57 DISTRICT OF COLUMBIA ....................................................65 FLORIDA .................................................................71 GEORGIA .................................................................79 GUAM ....................................................................87 HAWAII ...................................................................93 IDAHO ..................................................................101
    [Show full text]
  • Uaw Newsletter 07 12
    LREPROESENTICNG WOARKERSLAT – C9ATERPI7LLAR4 , LTD INDUNSTRIESE, TAZWEWELL MACS HINE, NORFORGE, DELAVAN CITY AND MASON CITY WORKERS, AND HENDERSON ADVERTISING VOL 62.4 • AUGUST 2014 UAW President Dennis Williams “It’s Our Time To Get In The Fight” UAW convention elects Williams to succeed King Photo by the Editor United Auto Workers convention delegates overwhelmingly elected Secretary-Treasurer Dennis Williams to succeed retiring union President Bob King. Delegates named Region 8 Director Gary Casteel as Secretary-Treasurer, by acclamation. PRESIDENT’S REPORT • 2014 RANDY SMITH, P resident D ATES TO R EMEMBER Thank you to the active and retired Membership EXE. BOARD & GEN. COUNCIL MTG. • SUN., AUG. 10 who have elected me to lead this great Union for the next 3 years. During the next 3 years there will MEMBERSHIP DANCE • SUN., AUG. 17 be another set of negotiations with Cat starting in late 2016. We have a lot of new members on the LABOR DAY PICNIC • SAT., AUG. 30 Executive Board along with new Grievance Committeepersons. It will take training of these new people to get them up to speed on things. NEWS ARTICLE DEADLINE (OCT.) • TUES., SEPT. 2 This, along with negotiations, is going to cost this Local a lot of money, so we need to start saving now. This election the Membership spoke to LABOR DAY PARADE • MON. SEPT. 1 the Leadership loud & clear, no more full-time assistants in the Local. In response to your voice I have already started this. It is no secret that EXE. BOARD & GEN. COUNCIL MTG. • SUN., SEPT. 14 our Membership has gotten a lot smaller and we don’t have the income coming in that we used to.
    [Show full text]
  • This Field Service Action Expired on May 02, 2003
    This Field Service Action expired on May 02, 2003. OWNER NOTIFICATION Certain 1999 3.0L Ranger Trucks - Water Pump PROGRAM Replacement 99B15 July, 1999 To: All Ford and Lincoln Mercury Dealers Subject: Owner Notification Program 99B15 - Certain 1999 3.0L Ranger Trucks - Water Pump Replacement OASIS: Yes OWNER LIST: Yes PARTS RETURN: No PROGRAM TERMS: This program will be in effect until April 30, 2000, regardless of mileage (After this program expires, the vehicle may still be eligible for this service under any remaining vehicle warranty coverage) AFFECTED VEHICLES Certain 1999 3.0L Ranger Trucks built at the Twin Cities Assembly Plant, Louisville Assembly Plant and the Edison Assembly Plant from March 8, 1999 through April 12, 1999. REASON FOR RECALL The affected trucks were built with water pumps that may have excessive axial runout of the water pump hub threads. This could result in water pump failure and possible engine overheating. SERVICE ACTION To correct this condition owners of the affected vehicles will be advised to return their Ranger to the dealer to have a new water pump and gasket installed at no cost to the owner. QUESTIONS? Claims Information 1-800-423-8851 Other Recall Questions 1-800-325-5621 Attachments z Attachment I { Administrative Information { Refund Codes z Attachment II { Labor Allowances { Parts Ordering Information z Attachment III { Technical Information ATTACHMENT I Owner Notification Program 99B15 Certain 1999 3.0L Ranger Trucks - Water Pump Replacement OASIS You must use OASIS to determine if a vehicle is eligible for this recall. PLEASE NOTE Correct all vehicles in stock before delivery.
    [Show full text]
  • Michigan Auto Project Progress Report - December 2000 I Inaugural Progress Report Michigan Automotive Pollution Prevention Project
    A VOLUNTARY POLLUTION PREVENTION AND RESOURCE CONSERVATION PARTNERSHIP ADMINISTERED BY: Michigan Department of Environmental Quality Environmental Assistance Division DECEMBER, 2000: 1st ISSUE John Engler, Governor • Russell J. Harding, Director www.deq.state.mi.us ACKNOWLEDGMENTS DaimlerChrysler Corporation, Ford Motor Company, General Motors Corporation and the Michigan Department of Environmental Quality (MDEQ) thank the Auto Project Stakeholder Group members for providing advice to the Auto Project partners and facilitating public information exchange. The Auto Companies and MDEQ also acknowledge the guidance and counsel provided by the US EPA Region V. CONTACTS FOR ADDITIONAL INFORMATION For information regarding the Michigan Automotive Pollution Prevention Project Progress Report, contact DaimlerChrysler, Ford, or General Motors at the addresses listed below or the Environmental Assistance Division of the Michigan Department of Environmental Quality at 1-800-662-9278. DaimlerChrysler Ford Doug Orf, CIMS 482-00-51 Sue Rokosz DaimlerChrysler Corporation Ford Motor Company 800 Chrysler Drive One Parklane Blvd., Suite 1400 Auburn Hills, MI 48326-2757 Dearborn, MI 48126 [email protected] [email protected] General Motors MDEQ Sandra Brewer, 482-303-300 Anita Singh Welch General Motors Corporation Environmental Assistance Division 465 W. Milwaukee Ave. Michigan Department of Environmental Quality Detroit, MI 48202 P.O. Box 30457 [email protected] Lansing, MI 48909 [email protected] Michigan Auto Project Progress Report - December 2000 i Inaugural Progress Report Michigan Automotive Pollution Prevention Project TABLE OF CONTENTS Page Foreward iv I. Executive Summary Project Overview 1 Activities and Accomplishments 4 Focus on Michigan 11 Auto Company Profiles II. DaimlerChrysler Corporation Project Status 12 Activities and Accomplishments 14 Focus on Michigan 16 III.
    [Show full text]
  • Cleveland All Stars Homecoming Car Show of Cleveland and Northeast Ohio Built Vehicles
    Cleveland All Stars Homecoming Car Show of Cleveland and Northeast Ohio Built Vehicles June 23 – 25, 2017 APPLICATION FOR PARTICIPATION Presented by the Crawford Auto-Aviation Museum of the Western Reserve Historical Society Show LocationLocation: Cleveland History Center | 10825 East Boulevard, Cleveland, OH 44106 Please seeseesee reverse side forforfor aaa full listlistlist ofofof accepted vehicles. *If applying with a coach-built vehicle from Cleveland/Northern Ohio, please supply evidence of your vehicle’s Cleveland/Northern Ohio provenance if it is not a Northern Ohio marque. Please include a photo of the coachbuilder’s tag or other documentation related to the regional production. All applications will be reviewed by the Cleveland All Stars Homecoming Car Show committee and final acceptance of vehicles will be determined by the committee. Vehicle year: _______________________ Make, Model, and Body Style: ______________________________________ Has this vehicle been modified from new in anyway? [ ] YES [ ] NO If yes, please explain: _______________________________________________________________________________ Name of Owner: ____________________________________ Address: _______________________________________ City: ________________________________________ State: _____________________ Zip Code: _________________ Home/Cell Phone: _____________________________Email Address: ________________________________________ Insurance carrier and policy number: ___________________________________________________________________ Will be trailering
    [Show full text]
  • EPA Regulated PCB Transformer Data
    A B C D E F G H I J K Transformers Containing Polychlorinated Biphenyls (PCBs) Database Last Modified: 13-Sep-19 1 Number Date De-Registered/ Number Original Date Registered Remaining Company Street City State Zip Contact Name Contact Phone Latest Removal Date Transformers 2 Transformers 3 12-Jan-06 15 15 30 RMS/RMR (Tetra Tech, Inc) 816 13th Street, Suite 207, BuiVAFB CA 93437-5212Steven L. Daly 805-605-7336 4 12-Jan-06 31 31 30 RMS/RMR (Tetra Tech, Inc) 816 13th Street, Suite 207, BuiVAFB CA 93437-5212Steven L. Daly 805-605-7336 5 10-Apr-06 32 32 30 RMS/RMR (Tetra Tech, Inc) 816 13th Street, Suite 207, BuiVAFB CA 93437-5212Steven L. Daly 805-605-7336 6 16-Dec-98 35 35 3448US Army Armor Center and Fort Knox Not Provided Fort Knox KY 40121-5000Louis Barnhart 502-624-3629 7 9-Mar-18 2 2 83 Griffith St, LLC 3333 Allen Parkway Salem NJ 08079 Harold Polk (346) 970-8909 8 21-Dec-98 1 1 AAF International 215 Central Ave. Louisville KY 40208 Ron Unthank 502-637-0221 9 21-Dec-98 1 1 AAF International 215 Central Ave. Louisville KY 40208 Ron Unthank 502-637-0221 10 26-Jan-10 12 12 Abitibi Bowater (Formerly US Alliance Coos17589 Plant Road Coosa PinesAL 35044 Brian Smith 256-378-2126 11 20-Oct-08 13 13 Acero Junction Inc. (FKA Severstal Wheelin1134 Market Street Wheeling WV 26003 Patrick J. Smith 740-283-5542 12 3-Dec-98 2 2 Acme Steel Company 13500 S.
    [Show full text]
  • Fast Forward 2006 Annual Report
    Ford Motor Company Ford Motor Company / 2006 Annual Report Fast Forward 2006 www.ford.com Annual Fast Forward Ford Motor Company • One American Road • Dearborn, Michigan 48126 Report cover printer spreads_V2.indd 1 3/14/07 7:41:56 PM About the Company Global Overview* Ford Motor Company is transforming itself to be more globally integrated and customer-driven in the fiercely competitive world market of the 21st century. Our goal is to build more of the products that satisfy the wants and needs of our customers. We are working as a single worldwide team to improve our cost structure, raise our Automotive Core and Affi liate Brands quality and accelerate our product development process to deliver more exciting new vehicles faster. Featured on the front and back cover of this report is one of those vehicles, the 2007 Ford Edge. Ford Motor Company, a global industry leader based in Dearborn, Michigan, manufactures or distributes automobiles in 200 markets across six continents. With more than Dealers 9,480 dealers 1,515 dealers 1,971 dealers 125 dealers 871 dealers 2,352 dealers 1,376 dealers 6,011 dealers and 280,000 employees and more than 100 plants worldwide, the company’s core and affiliated Markets 116 markets 33 markets 25 markets 27 markets 64 markets 102 markets 138 markets 136 markets automotive brands include Ford, Jaguar, Land Rover, Lincoln, Mercury, Volvo, Aston Martin Retail 5,539,455 130,685 188,579 7,000 74,953 428,780 193,640 1,297,966** and Mazda. The company provides financial services through Ford Motor Credit Company.
    [Show full text]
  • The UAW: Then and Now 50 Years of United Auto Workers Union History
    UNIONS The UAW: Then and now 50 years of United Auto Workers union history Frank Goeddeke Jr. Marick F. Masters ifty years after the death of Walter Reuther, we assess the current state of the UAW, re- Fviewing major trends that have shaped the UAW’s destiny over this half century and discuss- ing the challenges that lie ahead. The UAW in 1970 In the late 1960s, the UAW towered in power and reputation. As the decade closed, it had 1.4 million members as the largest affiliate of the AFL-CIO be- fore it bolted in July 1968. The UAW’s sheer size translated into economic and political clout, which has correlated with the fortunes of the Detroit 3. In 1970, General Motors, Ford, and Chrysler ranked number 1, 3, and 6, respectively, on the Fortune 500, dominating the world in auto manufacturing. Marick Masters and Frank Goeddeke recount 50 years of United GM alone employed 400,000 hourly workers. The Auto Workers union history: UAW attracted national attention as it prepared • In the 1960s, the UAW was at the height of its power influence. Its for the 1970 round of negotiations with the De- membership peaked in 1979 with 1.5 million members. troit 3 because its bargaining demands would set a • Foreign automakers hurt U.S. auto sales. The great recession pattern for numerous other industries (see Levine brought bankruptcy and a federal bailout for GM and Chrysler. 1970). At the start of the year, Secretary of Labor Both cut employees and plants. George Shultz (a past LERA president) predicted • The UAW had to sell $385 million in assets between 2007 and “tense” negotiations, a forecast borne out when 2015 to fund its operating budget and in 2007 agreed to a two- the UAW led a 67-day strike against GM.
    [Show full text]
  • UAW Workers Ratify Concessions to Ford
    EDITION: U.S. Register Sign In Search News & Quotes Home Business Markets World Politics Technology Opinion Money Life & Culture Pictures Video HAPPENING NOW: Live coverage of euro zone debt crisis ARTICLE UAW workers ratify concessions to Ford Recommend Sign Up to see what your friends recommend. 0 Share Share this 0 Email Print 3, 2011 Related Topics on November archived U.S. » 11-55563 No. By David Bailey LLC, DETROIT Systems,| Mon Mar 9, 2009 7:59pm EDT Health v. Avanti Small (Reuters) - Ford Motor Co and the United Auto Workers said on Monday that workers had agreed to U.S. contract concessions and a new funding arrangement for a retiree healthcare trust to help the automaker preserve cash amid the auto industry downturn. The cuts approved by workers in voting at units across the United States puts additional pressure on General Motors Corp and Chrysler to complete discussions with the UAW that are required as part of their government bailouts. Editor's Choice In effect, Ford has negotiated concessions from the UAW on a par with those mandated by the government for GM and Chrysler, but ahead of its cross-town Analysis: Europe opens door to Greek euro exit rivals. FBI interested in regulatory probe of MF Global Members of the Obama administration task force were touring GM and Chrysler facilities in the Detroit area on Monday. Chrysler, which is about 80 percent controlled by Cerberus Capital Exclusive: Groupon IPO may price above range Management, and GM have until the end of March to demonstrate that they can be made viable.
    [Show full text]
  • Warranty and Policy Manual
    Ford Motor Vehicle Assurance Company Warranty and Policy Manual EDITION: October 2003 Form No. FCS-7755 Warranty & Policy Manual Table of Contents Introduction Page Number Section 1 – Dealership Administration • Responsibility Overview 1-1 • Dealer & Service Supervision Responsibilities 1-7 • Warranty Record Responsibilities 1-10 • Warranty Parts Retention & Return Procedures & Responsibilities 1-17 • Service Technician Specialty Training Standards — ACES II Edits 1-25 • Sublet Invoice Requirements 1-28 Section 2 – Carrier Drop-Off through Delivery to Customer • Carrier Drop-Off Inspection 2-1 • In-Transit Damage/Loss and Damage Repairs 2-12 • Misbuilt/Misinvoiced Vehicles 2-20 • Storage of New Vehicles 2-23 • Pre-delivery/Delivery to Customer 2-25 Section 3 – Warranty Coverages • Coverage Summary/Introduction 3-1 • Ford, Lincoln, Mercury, and TH!NK Car & Light Truck Coverage 3-7 • 600 & Higher Series Truck Coverage 3-53 • Federal Emissions Coverage 3-81 • California Emissions Coverage 3-85 • Battery Coverage 3-93 • Service Part Warranty Coverage 3-109 • Warranty Cancellation - Branded Title 3-127 • Service Contracts (ESP Plans, Superseal, etc.) 3-130 • Ford Remanufactured Parts Coverage/Usage Requirements 3-139 • Governmental Coverage Regulations & Legal Procedures (lemon law, RAV, taxes) 3-141 Section 4 – Recalls, Dealer Self-Approval Guidelines, & After-Warranty Assistance • Safety, Compliance and Emissions Recalls 4-1 • Dealer Self-Approval Guidelines 4-6 • After-Warranty Assistance 4-10 October 2003 Ford Motor Company – Ford Motor
    [Show full text]
  • Ford Motor Company VIN Equipment Codes
    Report Abuse « Search: The Web Angelfire Previous | Top 100 | Next » share: del.icio.us | digg | reddit | furl | Ford Excursion+Vin facebook Ads by Google Check Any Vehicle VIN 2010 Ford Official Site Car Search By VIN Number Disc Makers CD Services Vehicle Record Check. Get Unbiased Visit the Official Ford Site Now for the Info You Need At Recession-Proof 1000 CDs in Digipaks now $990! Automotive Information Latest Ford vehicle Info. Prices. Get More, Spend Less! Lowest price, highest quality. www.edmunds.com www.FordVehicles.com www.AutoCheck.com www.discmakers.com/DigipakSale Ford Motor Company VIN Equipment Codes Last updated September 7th, 2005 4th digit 5th digit - line 6th digit - series passenger cars - restraints A minivan trucks active belts plus driver and A20 - Mercury Mountaineer 0 150 series Flareside B A5 - Windstar & Freestar passenger air bags 150 series Styleside & E-Series chassis 1 active belts plus driver and C Econoline F Econoline chassis passenger air bags E-Series cargo van 2 250 series E active belts plus driver and Econoline cargo van 3 350 series H passenger side air bags, F F-series pick-up, regular cab 4 Super Duty series curtains, or canopies M Lincoln & Mercury cars active belts plus driver and K M5 - Mercury Sable sport-utility vehicles passenger air bags M6 - Mercury Mystique M7 - Mercury Grand Marquis & 2 2-door Explorer Mercury Marauder 3 4-door Explorer trucks - Gross Vehicle M81 - Lincoln Town Car Weight Rating (GVWR) M83 - Lincoln Town Car 5 4-door Mountaineer M84 - Lincoln Town Car A 0-3,000 lbs. M85 - Lincoln Town Car B 3,001-4,000 lbs.
    [Show full text]