2018 Corporate and Social Responsibility Report
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2018 Corporate and social responsibility report Highlights Our commitments UK Plastics Pact Deforestation Courtauld 2025 Founding member of the UK Plastics We are committed to sourcing responsible We have signed up to Courtauld 2025, Pact, working with partners in order to be soy through the UK Round Table on a voluntary commitment to reduce industry leading in sustainable packaging. Sustainable Soy. We also signed the the resources required to produce statement of support to the Cerrado food in the UK by 20% by 2025, as manifesto through FAIRR. well as reducing food waste by 20% by 2025. We will achieve this through advanced energy monitoring software and implementing an ISO 50001 Animal Welfare Food Waste Reduction certified energy management system. Hilton are the highest new processor We published UK food waste data for the This gives us continuous monitoring on entrant, ranking in tier 3 in the first time as part of our commitment to the effectiveness of measures to reduce global welfare benchmark in 2018. Champions 12.3, the global initiative to energy consumption and water usage. We are highlighted in the report halve food waste by 2030 in support of for our supplier engagement. the UN Sustainable Development Goals. Champions 12.3 We have signed up as a ‘Friend of Champions 12.3’, an initiative to deliver the United Nation’s Sustainable Development Carbon Disclosure Project Seafood Ethical Action Alliance Goal 12.3 – to halve our food waste Our CDP Score improved in 2017. Founding member and first chair of by 50% by 2030. Case studies from We are introducing advanced energy the UK Seafood Ethical Action Alliance. our UK factories are featured on the management systems. Our facility in Co-funded with Tesco development Tesco website. Innovation in packaging Ireland reduced energy intensity by 28%, of the SEDEX Fishing Vessel materials and process controls is already achieved certification to ISO 50001, Assessment Module. delivering waste reduction across our and is utilising 100% renewable electricity. product ranges. UK Plastics Pact Cool Farm Alliance North Atlantic Cod By 2025, the UK Plastics Pact will Hilton conducted farm trials of the Founding partner, together with transform the UK plastic packaging sector new Cool Farm Alliance tool that Greenpeace, in the award winning by meeting four world-leading targets for assesses the greenhouse gas and Industry Group Agreement to Cod fishery plastic packaging. environmental impacts of beef farms. in the Northern Part of North-East Atlantic. 1. Eliminate problematic or unnecessary We are helping develop more accurate This protects vulnerable areas of the Arctic single use packaging through redesign, impact measures, and this resulted seabed from trawling as the ice recedes. innovation or alternative (re-use) in an award from Tesco. delivery models by 2025 2. 100% of plastics packaging to be reusable, recyclable or compostable by 2025 3. 70% of plastics packaging effectively recycled or composted by 2025 4. 30% average recycled content across all plastics packaging by 2025 UK Soy Roundtable on Sustainable Soya We are committed to sourcing soya that is legal and cultivated in a way that protects against conversion of forests and valuable native vegetation, and achieving meaningful and demonstrable progress towards this goal by 2020. The descriptions of our actions and the This level of attention is a valuable part of Introduction associated declarations contained within our partnership with our retail customers this Corporate and social responsibility and gives consumers confidence that Hilton recognises the social, ethical report are structured as far as possible Hilton can consistently meet their and environmental responsibilities in accordance with the recommendations expectations. All of our sites received the associated with being the first choice from the Task Force on Climate-Related highest levels of third party and customer partner for our retail customers. Our total Financial Disclosures, to provide decision- audit results in 2018. partnership approach and commitment useful information to investors and others. to non-negotiable ethics is framing the We maintain strong links with academia development of our global CSR strategy. and technological advances, working The Group is committed to working in Quality and Food Safety alongside Campden BRI, Danish Meat an ethical, open and honest manner to Research Institute and Teagasc Ireland produce products of the highest quality, Hilton is committed to working in an and attending the annual International responsibly and sustainably. Our reporting ethical, open and honest manner to Conference of Meat Science and will demonstrate that we are incorporating produce products of the highest food Technology. We are also members of sustainability into how we do business, safety and quality. This is underpinned a number of trade associations such as going well beyond disclosure. by our Group quality policy which outlines British Meat Processors Association, our commitment across the Group to: Food and Drink Federation and Seafish. Our vision is to deliver to consumers – food safety, product quality, legality a choice of quality sustainable and Product standards and integrity; accessible proteins and drive innovation The quality of the raw materials used in and best practice in our supply chains – the achievement of customer our products contributes significantly to and factories. satisfaction by adherence to product the achievement of consistent finished specifications and service requirements; product quality. We work closely with our Hilton is informed by the scientific reports – adequate resources in the pursuit suppliers to set clear specifications for the that give a compelling challenge to the of ‘continuous improvement’ for our products they supply. Monitoring incoming global food industry to work together products, processes and our people; and raw material quality combined with close to ensure a sustainable food system for control of the processes we follow in our the future. We understand that no single – a programme to develop a food manufacturing operations ensure we are company can tackle these challenges safety culture. able to consistently meet the best in class alone. We recognise our responsibilities Our commitment to food safety and specifications our retail partners set for to measure and reduce the impacts quality combined with our first-class our products. of our own operations, our supply manufacturing facilities and our customer chains, and our products by a long term focus makes us the first choice for our Supply chain integrity and traceability collaborative effort. retail partners. Hilton strives, in partnership with our retail Our social commitment is to look after Retail packing at Hilton customers, to successfully deliver safe, the wellbeing of our people and to assess, consistently high quality, convenient and We are proud of our modern specialised and where necessary help improve, the ready to use products that ensure the processing and packing facilities which wellbeing of people in our supply chains highest level of consumer satisfaction. use state of the art production equipment, collaboratively with our suppliers. Our products are governed by EU and including a high degree of automation and international legislation and food safety The Board has general oversight for CSR use of robotic equipment which minimises standards throughout the supply chain. activities, along with corresponding risks handling. This combined with our high Additionally our retail partners, who and opportunities. The CEO has overall standards of hygiene and our temperature support the Global Food Safety Initiative, responsibility for the Group’s operations, controls ensure we meet our customers’ demand the best animal welfare standards, which inherently includes the sustainability expectations for quality throughout the food factory standards and quality systems of our business. The Board is updated product’s shelf life. to enhance their levels of brand integrity. on the CSR agenda and progress towards Our well trained production operatives our own, and our customers’ targets, at are responsible for the quality of our retail least every six months. partners’ products and they are supported The Executive Leadership Team (ELT) is by highly qualified and experienced the operational tier immediately below the quality assurance and technical teams Board and reports into the CEO. They are at each site. Each of our sites undergo responsible for ensuring that the business independent third party accreditation strategy considers climate related risks to a GFSI Global Food Safety Initiative and mitigation. The Chief Quality and recognised certification scheme. CSR Officer is responsible for the Group Our retail customers make frequent visits CSR strategy within the ELT. Hilton is to our sites, which in some cases includes enacting a strategy to address climate unannounced audits and visits as part related risks as described on page 33. of their own surveillance. Corporate and social responsibility report continued We partner with the best suppliers Hilton continually develops and refines It is necessary that all parties in the supply that share our absolute commitment to testing methods, data collection and chain work together collaboratively to quality, food safety, welfare of people, reporting. Samples collected from raw ensure high welfare standards for animals animal welfare and sustainability. We are material deliveries are