1 Services for Schools 2017/18 Contact Details Name: Designation: Email: Telephone Number: 2 INTRO Contact Details Name: Designation: Email: Telephone Number: DUCTION People Dear Chairs of Governing Bodies and Academy The Deal for Children and Young People is an flexible services that can respond to changing needs. Trust Boards and Head Teachers, initiative designed to facilitate communities to support If you cannot find a service to meet your needs Places Resources WLCT each other and ensure services are built around please let us know, as bespoke services are often Welcome to Wigan Council’s 2017/18 ‘Services for children, young people and families, whilst providing available on application. Schools’ brochure, which contains a clear description opportunities for young people to have a ‘voice’. of the Council’s services that we offer and Services can be ordered by completing the enclosed Schools are pivotal to the new integrated model as commission to enable you to continue to provide the form and returning (by e-mail) to the Start Well the place where all children, young people and highest quality education to the children and young Service. If there are any other possible services that families have regular contact and access in our people you support. It is our intention to ensure that you feel schools may require, please let the Start Well communities. our services are clearly focused and adaptable to Service know as they may be able to commission your needs. The Educational Systems Briefings have recently additional services if there is enough demand from been introduced to ensure that the Council, schools schools. Wigan Council and Wigan Schools have a strong and key partners can share timely information on a track record of partnership working to improve Any service(s) that you select will be transposed into locality footprint – all parties bringing to the table any educational outcomes, and our continued successes a single Service Level Agreement document, as information or issues specifically impacting on their in this respect are a testament to this. The role of the schools have requested. Every Service Level locality. Council continues to be to work with our developing Agreement provides a clear framework for our educational system through both support and We look forward to continuing to work with you to business relationship with you, including transparent challenge towards our shared ambition of providing create partnerships as the market for services for charging arrangements, understandable terms and the highest standards of education in Wigan, schools evolves and develops. We realise the conditions and clear contact details. promoting a good range of enrichment opportunities importance of value for money services in response We hope you find this a helpful document that and providing effective complementary services to to the continued pressure on educational budgets. enables you to access our services and we look children and families. We aim to ensure that Wigan’s schools can access forward to continuing to work with you to provide high The Deal for Children and Young People has been reliable, responsive and fit for purpose services that quality education and support for the children of the developed to improve outcomes and quality of life for best serve their needs. It is vitally important that all borough. children, young people and their families and ensure services are responsive to the needs of schools and Yours sincerely, that we build resilience in our communities. We have are built on a clear customer focus. great aspirations for our children, young people and This brochure is an ‘at a glance’ list of services to families and our vision is that they are confident and help you plan for the forthcoming academic year. We resilient individuals who are connected to their invite School Governing Bodies and Academy Trust community and make an effective contribution as Other Boards to select the services they require from the James Winterbottom responsible citizens, and that they feel safe and care brochure. A number of new services have been Director of Children's Services about their health, education and employment, and added for 2017/2018, and we endeavour to provide People Directorate: Children, Adults and Families their community. 4 Our commitment to you On receipt of your order form we will: explore how they will be remedied and the Contacting us - Issue a letter detailing the services your timetable within which this will be school wishes to purchase; completed. A follow up meeting to discuss If you have a general enquiry about our - Commence a 10 day ‘cooling off’ period progress should be agreed. support services and how to access them, from the date given on the letter; please e-mail: - Issue a Service Level Agreement or - If at the follow up meeting the School [email protected] Contract (if Academy) including schedules decides that the service provider has not for each service purchased; successfully remedied the deficiency or This catalogue and the order form are available - Issue appropriate Data Sharing rectified said issues then the School may from Wigan Council’s website at Agreements. elect to: www.wigan.gov.uk Your commitment to us: (1)Request the Head of Service to meet as - If there are any issues that have not been soon as possible to discuss the deficiency; remedied to the School’s reasonable or satisfaction within one month, the School (2)Serve a termination notice on the service may notify the Service Manager to inform of provider of not less than 90 days. (Please such a failure and they will meet as soon as note: ‘Metrofresh - More than just a school practicable thereafter. The outcome of the meal’ have requested a notice period of 6 meeting will be for all parties to look to months). agree the cause of the deficiencies and Ordering A detachable order form has been included within this booklet. Please indicate whether or not you would like to purchase each service, along with the relevant charge for the service, fill in your school details, cost code and sign and return the form to the following address: [email protected] Your order will be recorded centrally, and then forwarded immediately to the relevant service providers. If you have any questions about each service please contact the provider directly. The services, prices and terms set out in this guide are valid from 1 September 2017 until 31 August 2018. There are no part year/pro rata discounts for late orders. 5 6 Contents Introduction PL5 Pest Control Service........................................................................ 56 PL6 Risk Management and CCTV ........................................................ 58 P People Directorate: Children, Adults and Families PL6.1 Alarm Monitoring and Servicing and Contact Centre Services P1 Commissioning and Business Support.......................................... 10 Package P2 Governor Services – Governor Support, Training and PL6.1.1 Key Holding Response Development.................................................................................. 14 PL6.1.2 Temporary Loan of Equipment P3 Governor Services – Professional Clerking Service PL6.1.3 Police Response (Maintained Schools)...................................................................... 16 PL6.1.4 SmartPac Touch P4 Governor Services – Professional Clerking Service PL6.2 Detector Activated CCTV Installation and Monitoring (Academies).................................................................................... 18 PL6.3 Repair and Maintenance of all Security Equipment P5 Performance Information................................................................ 20 PL6.4 Consultancy and Design P6 Pupil Premium Eligibility Checking Service – Provided PL6.5 Advice and Support and First Stage Feasibility Study by EBIU............................................................................................22 PL6.5.1 Security Risk Assessments or Security Audit P7 School Admissions and Appeals.................................................... 24 PL7 Grounds Maintenance – Greenspace Services.............................. 62 P8 SIMS (Schools’ Information Management System) and PL7.1 Customised Annual Maintenance Packages Information and Communications Technology – (All types PL7.2 Grounds Maintenance Emergency one-off works of SIMS Service).............................................................................. 28 PL7.3 Consultancy Support P9 Attendance Support Service............................................................32 PL7.4 Play Design and Scheme Implementation P10 Targeted Education Support Service.............................................. 34 PL8 Motor Vehicle Services.................................................................... 66 P11 Ethnic Minority Achievement Service (support for all PL9 External Infrastructure Services...................................................... 68 schools, charges applicable to academies only)............................36 PL9.1 Free Playground MOT P12 Educational Psychology Service.................................................... 38 PL9.2 Salt and Salt Bins P13 Aspiring Futures - Careers.............................................................. 40 PL9.3 External Surfaces and Edging / Kerbs P14 Aspiring Futures - Career Aspiration Days PL9.4 Drainage and Surface Water Systems e.g. Gullies (Primary Schools)............................................................................ 42 PL9.5 Lighting P15 Aspiring