Book of Conference PROCEEDINGS Global Conference On Business and Social Science DECEMBER 15-16, 2014 ISBN: 978-967-13147-0-8 Proceedings of Global Conference on Business and Social Science, December 15-16, 2014. GATR Enterprise© 2014 Kuala Lumpur, Malaysia. CONFERENCE PROCEEDINGS GCBSS – 2014 Global Conference on “Business and Social Science Development” (GCBSS – 2014) Kuala Lumpur, Malaysia. GATR Enterprise, Kuala Lumpur, Malaysia i Page Proceedings of Global Conference on Business and Social Science, December 15-16, 2014. GATR Enterprise© 2014 Kuala Lumpur, Malaysia. Proceedings of the Global Conference on “Business and Social Science Development” (GCBSS – 2014) Kuala Lumpur, Malaysia. Printed and Published by: GATR Enterprise [002360364-P] 21-8-15, Taman Bukit Angkasa, Jalan Pantai Dalam 59200, Kuala Lumpur Tel: 603-22011665 Fax: 603-22011665 Email:
[email protected] www.gatrenterprise.com © GATR Enterprise, 2014. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of both copyright owner and the publisher, GATR Enterprise. Pusat Kebangsaan ISBN- Library Negara Malaysia ISBN: 978-967-13147-0-8 ii Page Proceedings of Global Conference on Business and Social Science, December 15-16, 2014. GATR Enterprise© 2014 Kuala Lumpur, Malaysia. TABLE OF CONTENTS Page No. Title 1. A COMBINED HYBRIDS FUZZY MULTIPLE CRITERIA DECISION-MAKING (FMCDM) APPROACHES TO EVALUATING OF QM CRITICAL SUCCESS FACTORS IN SME’S HOTELS FIRMS 2. CONCEPTUALIZING THE RELATIONSHIP BETWEEN SERVANT LEADER BEHAVIORS AND ORGANIZATIONAL CITIZENSHIP BEHAVIORS FOR THE INDIVIDUAL (OCB-I) 3. FINANCIAL DEVELOPMENT, HUMAN CAPITAL ACCUMULATION AND ECONOMIC GROWTH: EMPIRICAL EVIDENCE FROM THE ECONOMIC COMMUNITY OF WEST AFRICAN STATES 4.