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HOSPITALITY and LEISURE PROSPECTUS YOUR GATEWAY TO A MORE FULFILLING CAREER www.advancedoncaster.co.uk 02 ADVANCE | Hospitality and Leisure Prospectus WELCOME Life’s full of choices – from entry level to in Doncaster with and choosing a career senior roles. In here companies that or changing your you will find stories are experiencing current job role can of the career paths of growth and increased be daunting. different people in all employment. These sorts of roles, some opportunities often This prospectus is an quite unexpected! come with a chance to enlightening view into Gaining experience in progress and train to the many options and this sector can open up reach your goals. Every routes that a career in a world of possibilities company needs and leisure and hospitality for future career wants to retain great can take you - literally development. employees – it is good for everyone’s future Leisure and Hospitality – I hope that you be is a booming sector inspired by some of the stories here. Cheryl Williams MBE Director Yorkshire Wildlife Park 03 04 ADVANCE | Hospitality and Leisure Prospectus CONTENTS 03 Welcome 05 Contents 06 - 07 What is the Hospitality and Leisure Sector 08 - 09 Find out why 10 Yorkshire Wildlife Park (YWP) 18 Doncaster Culture and Leisure Trust (DCLT) 24 Doncaster Racecourse and Exhibition Centre 30 Club Foundation Doncaster 40 Best Western Premier Mount Pleasant Hotel 48 Rossington Hall 52 Castle Park 58 McDonalds 64 Mitchells and Butlers 72 Flip Out 78 Hints and Tips 05 06 ADVANCE | Hospitality and Leisure Prospectus WHAT IS THE HOSPITALITY AND LEISURE SECTOR Hospitality and Leisure bars, hotels, leisure Many of the jobs within is a large, varied sector centres, food service, this sector offer the that includes a huge restaurants and many opportunity to work range of businesses, more. with customers face-to- such as visitor face as well as offering attractions, pubs and According to a wide range of careers UKHospitality (an behind the scenes organisation that too. So, whether it’s represents the industry), delivering a high-quality the sector is a major stay, a delicious meal or contributor to the UK a fun day out this sector economy, employing offers you the chance to show and grow your skills, whether it’s the beginning of your career or progression within the industry. The exciting news is that Doncaster hosts an incredible variety 2.9 million people, and of businesses within generating £130bn in this sector ranging economic activity. The from world class visitor hospitality sector is attractions, luxurious the 3rd largest private hotels through to sector employer in the smaller independent UK, and equates to 10% restaurants, with so of all UK employment. much more in between. 07 FIND OUT WHY THE HOSPITALITY AND LEISURE SECTOR COULD BE FOR YOU Doncaster Council’s some of Doncaster’s Advance team Hospitality and Leisure are working in employers and recruit collaboration some of local people in to their Doncasters Hospitality organisation. and Leisure employers to introduce you to If you are looking for the exciting career a challenge and the opportunities within opportunity to work this diverse and within this sector our rewarding sector. prospectus is packed with information, This prospectus offers a guidance and advice to sample of the fantastic inspire you to thrive in opportunities with your chosen career. Each of our featured employers have their own specific ADVANCE | Hospitality and Leisure Prospectus Each of our featured partners have their own specific employer sections to help you learn more about roles from work experience and apprenticeships to graduate programmes, progression or a change of direction employer sections to help you learn more about their roles from work experience and apprenticeships to you become part the graduate programmes, Hospitality and Leisure progression or a sector. change of direction. Now, take a look further Take a look at our case within the prospectus studies and be inspired to discover a selection companies - there by real-life career of opportunities really is something for journeys and find out available from our everyone within this what amazing benefits highlighted businesses sector right on your are on offer when - and other similar doorstep! Discover how your career can progress through the excellent support our partners provide. 09 0110 ADVANCE | Hospitality and Leisure Prospectus CASE STUDY YORKSHIRE WILDLIFE PARK BUSINESS STATEMENT It is our mission to create a dynamic, interactive experience and regional centre of excellence for the conservation of biodiversity globally and locally that is sustainable both for the environment and the business To promote a wider understanding of the natural world and inspire generations to support and protect the world around them 11 WHY CHOOSE US different career opportunities, apart AS AN EMPLOYER from working with the animals. These include visitor services, Yorkshire Wildlife We are one of the retail, catering and Park is an exciting fastest growing corporate hospitality, and dynamic attractions in the events, education, environment with UK, celebrating our maintenance, a feel-good factor 10th Anniversary grounds, leisure and of conservation and in 2019. We are a cleaning, accounts and visitor experience. major employer in marketing. Doncaster, employing There are roles in BENEFITS OF approximately 270 staff many different WORKING members annually, departments and FOR US INCLUDE: also in-house training around 170 of which and development are full-time. The Park Yorkshire Wildlife opportunities, for is a centre of excellence Park has a fantastic those who show a for conservation, ethos for facilitating desire to progress education and visitor the development of and have ambition experience. its employees. With to grow within the major expansion organisation. Within Yorkshire plans underway, Wildlife Park, employees with the there are several right attitude and skills business streams have the opportunity and departments, for professional which offer many development within a diverse remit of business functions. Employees have 12 ADVANCE | Hospitality and Leisure Prospectus access to excellent on-site welfare facilities including a new gym and a bespoke restaurant. In addition, employees receive a competitive remuneration package, admission to the Park and its facilities for their for progression within The YWP Academy immediate family and the organisation. provides training access to occupational opportunities to health services and Performance targets employees on a support. and standards variety of subjects, are outlined at including leadership FUTURE the beginning of and management PROGRESSION employment and development. OPPORTUNITIES ongoing management undertaken via an Professional appraisal system. development is encouraged from the outset with opportunities for career progression available to those employees who demonstrate a tenacity and aptitude 13 EMPLOYEE CASE STUDY although we all saw its CHERYL WILLIAMS MBE potential. It is a very diverse role being a Director as you get involved in most things – but my core focus is Marketing and Communications in my day to day role. We’re busy all year round and my year is usually a few months in advance of everyone else due to forward planning. I’m thinking about Christmas in Park as Marketing the summer, Easter Manager. The role at Christmas and grew to encompass the summer and the Estate’s Hotel and Halloween at Easter. Golf Club. I learned People are always most We have to surprised that I don’t all that I know about animals from the Safari continually evolve in have any qualifications our brand, products in zoology, but I Park, over the 15 years that I worked there and messages. came into the unique and also a lot about Strategically, we have industry that is zoos the leisure industry to think several years and wildlife parks by a and destination in advance. Our work very different route. I management. is both outbound to studied languages at potential visitors and Manchester University In 2008, an amazing on-site with upselling (German and Spanish) opportunity arose and and promotions. It’s before starting a career Steve Minion, Chris very exciting looking in Marketing and Webster, John Minion, after high profile Public Relations (PR) as Neville Williams and projects, which attract a graduate trainee with myself took over the a lot of press attention agricultural machinery former riding school like Lion Rescue, the giants Massey- and farm attraction rescue of the Brown Ferguson. I went on Brockholes Farm Bears from Japan and to work with major and started Yorkshire TV programmes such PR and Marketing Wildlife Park. At that as Big Week at the Zoo. agencies in the time we did not know There is never a quiet Midlands before taking that the Park would day and no two days up a role at Woburn become a major are the same, so we are Abbey and Safari attraction in the future, a very busy team! 14 ADVANCE | Hospitality and Leisure Prospectus We do a lot of work with education and the local community and at the moment there is a lot going on fundraises and works with planning for the with partners to expansion, which deliver conservation will massively change and welfare projects the Park. overseas. We have had projects on every important asset we I also do a lot of work continent so far, except have is the people who with the charity, the Antarctica (but there’s work here and care Yorkshire Wildlife always time). about the work we do. Park Foundation, which is based at the The Park has a great Park. The Foundation future and the most EMPLOYEE CASE STUDY WAYNE When Wayne left hotel and offered construction school as to volunteer to gain a qualified Mechanical kitchen experience. Engineer, he didn’t This soon led to full think that his career time employment in path would lead the Radisson group with Park visitors and to him working in before he went to local people.

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