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Smartone Features and Service Charges

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Smartone Features and Service Charges SmarTone Features and Service Charges Voice/ Data Related Service Call Management Service Monthly Fee Unconditional Call Forwarding $28 Busy Call Forwarding $28 No Answer Call Forwarding $28 Unreachable Call Forwarding $28 Caller Number Display $35 Call Waiting+Conference Calling 1 $35 Voice Mail Service 2 $50 Mobile Office Mobile Fax Mailbox Service $50 Mobile Fax Service 3 $120 (Include 60 free minutes) Mobile Data Service 3 $120 (Include 60 free minutes) Mobile Data & Fax Service 3 $150 (Include 75 free minutes) High Speed Data Service 3 $200 (Include 100 free minutes) MultiTalk Monthly plan Service Monthly Fee MultiTalk monthly plan $18 Offers includes: Thereafter charge $0.5 per MultiTalk • 40 MultiTalk Receive MultiTalk: Free Send to international surcharge($3 per recipient) • MultiTalk applies to sending audio clips only to mobile numbers • A charge of 1 MultiTalk can reach up to 5 recipients at one time • Roaming charge applies to sending / receiving MultiTalk in the roaming countries Video Calling Service Service Monthly Fee Animation Character Service $28 Video Calling Service Deduct airtime from free video calling minutes, thereafter $1/min Inter-operator video calling22 minutes will be deducted from 3G price plans. Surcharges are $1.5/min on outgoing calls & $0.5/min on incoming calls The above information is for reference only. It is subject to change without prior notice. SMS Monthly plan Service Monthly Fee SMS monthly plan 5, 6, 7, 8 $18 Offer includes: Thereafter charge $0.5 per Inter SMS • 45 Inter SMS • Each SMS is calculated on 160 English characters or 70 Chinese characters basis • Free Inter SMS is applicable to sending local SMS to local GSM networks customers via handsets • In addition to the basic SMS charge, an SMS roaming surcharge will apply when sending SMS from overseas Broadband Videophone Service Service Monthly Fee Broadband Videophone Service Fee $128 Contract Offer includes: - Subscription to a Broadband Mobile Tariff Plan (24-month contract) - A Broadband Videophone at discounted price of $1,540 For enquiry, pls call Broadband Videophone 24-hour hotline at 2155 3333 No monthly fee is required for the following services ： Service Charge MMS Send: 1-30KB: $1.5 each 31-300KB: $3 each Send to your friends overseas on any GSM network: a surcharge of $3 each Receive: $0.04/KB (Free for SmarTone 3G user) Digital Photo Printing Service 2R/3R/4R: $3 (Special Offer for 3R: $1 each for printing 12pcs or above) With frames : $5 each Passport Photo: $20 (4 pcs) With frames $22 (4 pcs) Sticker Photo: $20 (16 pcs) With frames: $28 (16pcs) Ringtone Download/ Dedication Service 7, 9, 10 $1.5-$8 - Additional charge of $0.5 for sending to a non SmarTone user Polyphonic Ringtone Download 10 2G customer: $15 (WAP/ GPRS usage charge is required) 3G customer: $16 Ring Song Download10 2G customer: $15 (WAP/ GPRS usage charge is required) 3G customer: $16 Logo Download/ Dedication Service 7, 9, 10 $1.5-$4 - Additional charge of $0.5 for sending to a non SmarTone user Picture Message Download/ Dedication $1.2-$6 or 1 Free SMS+$0.7-$2.5 or 3 Free The above information is for reference only. It is subject to change without prior notice. Service 7, 9, 10 SMS+$2.1-$4.5 - Additional charge of $0.4 or $1.2 for sending picture message to a non SmarTone user Animated Screensaver/ Wallpaper Download 10 $3-$40 2G customer: $15 (WAP/ GPRS usage charge is required for 2G subscribers) MMS e-card 10 2G customer: $8-$20 (WAP/ GPRS usage charge is required) 3G customer: $12-$25 Service Charge My Photo Download Service 10 $20/photo (through internet) $40/photo or $100/5 photos (through SmarTone shops) Java Game Download 10 Pay As You Go: $15-$25 Monthly Subscription: $28 - $32 (WAP/ GPRS usage charge is required for 2G subscribers) Animated SMS Download/ Dedication Service $3/SMS or 7, 9, 10 Sending to a SmarTone customer: 1 Free SMS+$2 Sending to a non SmarTone user: 1 Free SMS+$2.4 SMS Stock Quote $0.8/request or 1 free SMS Mobile Financial Service 10, 11, 12 Mobile Betting Service 10, 11, 13 WAP Service Customers can choose to connect via GSM Circuit Switched Data (CSD) mode - Via mobile $1/minute - Via laptop or PDA $2/minute Service Packages Package Monthly Service Included Fee Call Forwarding Package $28 - Unconditional Call Forwarding - Busy Call Forwarding - No Answer Call Forwarding - Unreachable Call Forwarding Caller Number Display Package $50 - Caller Number Display - Call Waiting, Conference Calling 1 Call Management Package A $75 - Caller Number Display - Call Waiting, Conference Calling 1 - Call Forwarding Package Call Management Package B $95 - Caller Number Display - Call Waiting, Conference Calling 1 - Call Forwarding Package - Voice Mail 2 Secretarial Service Plan A 14 $98 - 30 free secretarial messages Thereafter charges: $2/message; Maximum charge: $240 - Messaging Number: additional charge of $10/month Secretarial Service Plan B 14 $168 - 80 free secretarial messages The above information is for reference only. It is subject to change without prior notice. Thereafter charges: $2/message; Maximum charge: $240 - Messaging Number: additional charge of $10/month International Communications Services Service Charge IDD Service $1,000 deposit # Auto Roaming Service 16 Registration and deposit are not required for enjoying GSM Auto Roaming Service anywhere in the world, including China. Roaming Value-Added Services "Stealth" Roaming Service 17 Daily Plan ：$5 Monthly Plan ：$38 International Call Forwarding Service 18 Calls forwarded are charged at IDD rates based on your usage. Handset Rental 19 Japan ：WCDMA / PDC - Handset rental charge ：$150/ week Korea ：CDMA - Handling charge ：$200 each time U.S./ Canada ：GSM 1900 - Handset Courier Service ：$60 (Deliver within the next working day) # IDD deposit will be waived for monthly bill payment through autopay service with VISA/ Mastercard/ AE/ Diners Club Card Other Services e-Bill Free Paper Bill By Post $10/month Detailed Bill By Post $25/month Copy Bill By Post $25 Change of Registered Name $100 Change of Mobile Number $200 Change of Service Plan 20 Free Cancellation of Service Features Free SIM Card Handling Fee $100 Mobile Number Porting Handling Fee $40 Administration Fee $12/month SIM Card Replacement $35 Handling Charge (Per item) $100 - Cancellation of MNP Application - Change of Bill Date - Regrouping of Account Remarks ： 1. Call Waiting and Conference Calling customer has to pay for the call charges incurred with all connected lines. 2. For mailbox access via touch-tone phone, $1 is charged per call. 3. Any additional usage minutes will be charged at the per minutes thereafter charge rate of your price plan. 4. The charge of each SMS is calculated on 160 English characters or 70 Chinese characters basis. 5. SmarTone and all GSM/PCS/CDMA users can send/receive inter network SMS. 6. Customers can send international SMS via handset to GSM/PCS/CDMA users in others countries. 7. In addition to the basic SMS charge, an SMS roaming surcharge will apply when sending SMS from overseas. 8. Customers can send international SMS via a handset to more than 250 GSM destinations. 9. The recipients will be charged by their mobile networks for WAP usage when they receive MMS via WAP. The above information is for reference only. It is subject to change without prior notice. 10. For dedicating ringtone/logo/picture message/animated SMS with text message through websites, additional charge of SMS Service will apply. 11. Service is only applicable to compatible handsets. For details, please refer to our customer service officers. 12. Service is available to SIM Tool Kit capable handsets and SIM. 13. Registered account at dedicated bank or securities trading company is a pre-requisite for service subscription. 14. Customers must have a Telebet account with the Hong Kong Jockey Club to enjoy this service. 15. For changing greeting or password of the Secretarial Service, charge of $50 will apply per change. 16. Free SMS are also applicable to SMS Stock Quote, ringtone/logo/picture message/animated SMS download, Mobile Financial Service, and Mobile Betting Service. 17. When roaming, you can make local calls and receive incoming calls. You can also use * 131 * PhoneHome to call Hong Kong and other countries. 18. Plan covers the time period from 00:00-23:59 (Hong Kong Time). 19. Customers have to apply for this service and have "Unconditional Call Forwarding" and "IDD" Services. 20. Please call 24-hour Hotline for handset rental. 21. The change request will be effective on the next bill date. 22. Inter-operator video calling is applicable to local video calls made between SmarTone, 3HK & CSL. The above information is for reference only. It is subject to change without prior notice. .
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