Report on BEREC International Mission to China
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BoR (19) 176 Report on BEREC International Mission to China 03 October, 2019 BoR (19) 176 Contents 1. Introduction and acknowledgements ......................................................................................... 3 2. General information about China ................................................................................................ 5 2.1. Provinces .............................................................................................................................................. 5 2.2. Beijing ................................................................................................................................................... 6 2.3. Hong Kong ............................................................................................................................................ 6 2.4. Shenzhen .............................................................................................................................................. 6 3. China’s communications market ................................................................................................ 7 3.1. Telecommunications market China ....................................................................................................... 7 3.1.1. China Mobile Ltd. ....................................................................................................................................... 8 3.1.2. China Telecom Corp. Ltd. ........................................................................................................................... 8 3.1.3. China Unicom Ltd. ...................................................................................................................................... 8 3.1.4. Mobile virtual network operators (MVNOs) ................................................................................................. 8 3.1.5. Social Media and digital service providers .................................................................................................. 9 3.2. Telecommunications market Hong Kong ............................................................................................ 11 3.2.1. Telecommunications providers Hong Kong............................................................................................... 12 3.3. Telecommunications manufacturers China ......................................................................................... 16 3.3.1. ZTE .......................................................................................................................................................... 16 3.3.2. Huawei ..................................................................................................................................................... 17 4. Institutional and regulatory context .......................................................................................... 18 4.1. Institutions China ................................................................................................................................. 18 4.1.1. Ministry of Industry and Information Technology ....................................................................................... 18 4.1.2. Economic and Information Technology Commission ................................................................................ 18 4.1.3. State Administration for Market Regulation ............................................................................................... 18 4.1.4. Cyberspace Administration of China ......................................................................................................... 18 4.2. Telecommunications regulations in China ........................................................................................... 19 4.2.1. PRC Telecom Regulation ......................................................................................................................... 19 4.2.2. PRC Law on the Protection of Consumer Rights and Interests ................................................................. 21 4.2.3. Provisions on Administration of Foreign-Invested Telecommunications Enterprises ................................. 21 4.2.4. Cyber Security Law .................................................................................................................................. 21 4.2.5. Anti Monopoly Law of the PRC ................................................................................................................. 22 4.2.6. Measures for the Administration of Internet Information Services ............................................................. 22 4.2.7. Provisions on Regulating the Order of the Internet Information Services Market ....................................... 22 4.2.8. Measures for the Protection of Information of Telecoms Users and Internet Users ................................... 23 4.3. Institutions Hong Kong ........................................................................................................................ 24 4.3.1. Communications Authority in Hong Kong (CA) ......................................................................................... 24 4.4. Telecommunications regulations in Hong Kong .................................................................................. 24 4.4.1. Fair Usage Policy Guidelines .................................................................................................................... 24 4.4.2. Industry Code of Practice for Telecommunications Service Contracts ...................................................... 25 4.4.3. Publications of the Service Termination Arrangements of Residential Broadband Service Providers ........ 25 4.4.4. Code for the Provision of Chargeable Mobile Content Services ................................................................ 25 4.4.5. Code of Practice in Relation to Billing Information and Payment Collection for Telecommunications Services 26 4.4.6. Customer Complaint Settlement Scheme ................................................................................................. 26 4.5. Regulatory contexts in China .............................................................................................................. 27 4.5.1. Artificial Intelligence and Big Data ............................................................................................................ 27 4.5.2. Data protection and social credit scoring .................................................................................................. 28 4.5.3. Fraud and cryptocurrency ......................................................................................................................... 28 4.5.4. The Next Generation and 5G .................................................................................................................... 29 4.5.5. Smart Cities.............................................................................................................................................. 29 4.5.6. Internet of Things ..................................................................................................................................... 30 4.5.7. One Belt One Road Initiative and the Digital Silk Road ............................................................................. 31 4.6. Regulatory contexts in Hong Kong ...................................................................................................... 32 4.6.1. 5G ............................................................................................................................................................ 32 4.6.2. MVNOs .................................................................................................................................................... 32 4.6.3. Infrastructure development ....................................................................................................................... 33 5. Key insights from meetings with Stakeholders in the ECS and IT sectors .......................... 35 1 BoR (19) 176 6. Overview and brief summary of meetings held by the BEREC delegation .......................... 38 6.1. EU Delegation to China ....................................................................................................................... 38 6.2. China Mobile ....................................................................................................................................... 38 6.3. EU Chambers of Commerce - Beijing ................................................................................................. 39 6.4. CAICT ................................................................................................................................................. 39 6.5. OFCA .................................................................................................................................................. 40 6.6. Hong Kong Operators – PCCW & Hutchinson .................................................................................... 40 6.7. TenCent .............................................................................................................................................. 41 6.8. ZTE ..................................................................................................................................................... 41 6.9. Huawei ...............................................................................................................................................