What is 100% 100% Barcelona Transports Metropolitans de Barcelona Metropolitan Area (TMB) is the common name for the companies Ferrocarril Metropolità de Barcelona, SA, and Transports de Barcelona, SA, that manage the metro and bus network in the Barcelona Ferrocarril Transports metropolitan area. Metropolità de de Barcelona, Barcelona, SA SA It also includes the companies Projectes i Serveis de Mobilitat, SA, which manages the Montjuïc Cable Car; Transports Metropolitans de Barcelona, SL, which 50% Transports 50% manages fare products and other transport Metropolitans de services, as well as the TMB Foundation, Barcelona, SL which looks after the historical heritage of TMB and promotes the values of public transport through social and cultural activities. 50% Projectes 50% i Serveis de Mobilitat, SA (PSM) 30% 30% 30% TMB Foundation Global Demand 627,350,000 activity 2019 Users transported (total within IFS scope: 1,056,600,000) TMB provides service to the city of Barcelona and a further 10 municipalities in its metropolitan area. 59.4% Percentage of journeys It is the leading public transport within the scope of its activities operator in Catalonia and a point of reference for citizen mobility in Europe and the rest of the world. 8,438 Employed workers Supply 21,345.10 Seats-km 138,608.57 Journey per carriage/useful km Source: TMB (2019) We are here to Mission offer a network of public transport that.. — Contributes to the improvement of citizen mobility and to the sustainable development of the metropolitan area. — Guarantees the best customer service. — Develops social responsibility policies. — Respects an economic feasibility and effciency framework. — Offers a comprehensive solution, including buses and metro. — Due to its contribution to improving We want to be mobility in the metropolitan area, urban Vision a competitive sustainability and the environment. — For its technical quality and the quality transport and perceived by our citizens. citizen mobility — For the effciency of its processes and the optimization of resources. company as well — For the innovation and effcient use of technology as a lever to improve as world reference: service. — For the excellence of its workers. — For their commitment to society, to the citizens and to the workers themselves. — For its presence in international areas. — A calling and a commitment to public They are the ones service. Values that guide our — Excellent service with effcient management. activity and they — We are committed to our workers, are essential to citizens, clients and society. continue improving — Socially responsible behaviour. — Values of equality, integrity, honesty the future of the and respect. organisation. — Transparency. — Leadership and team work. — Recognition, equality and personal and professional growth. — Innovative and technologically advanced ambition. TMB administrative bodies and management Transports Ferrocarril Metropolità de Barcelona, SA de Barcelona, SA Board of Directors Board of Directors Presidency Vice-presidency Managing Director Governance Communications and Management and and Legal Institutional Relations Corporate Control Advice Metro network Bus network Administration Organisation Marketing Innovation and and Finance and People and International Business Technology TMB Services and products Regular transport Tourism services Non-fare business International — Bus network — Barcelona Bus — Commercial areas business — Metro network Turístic — Automated sales — Transport — Catalunya Bus and services consultancy Turistic — Special services — Operation and — Montjuïc Cable — Recordings and maintenance of Car photo reports other transport networks — Tramvia Blau — Telecommunications (FO-3G/4G) — Advertising — Sales channels (DA - E-COMMERCE) TMB provides services in the area of Barcelona and its metropolitan area, Scope included in the Integrated Fare System (IFS) of the Barcelona metropolitan region. of action Barcelona Metropolitan area Metropolitan region Source: Mobility Observatory ATM 2019 / Demographic Data AMB 2019 / IDESCAT IFS Integrated Fare System RMB 346 municipalities Barcelona 9,061 km² Metropolitan Region 5,712,503 inhabitants 160 municipalities 3,129 km2 5,151,263 inhabitants (not including the Moianès municipalities) AMB Barcelona Barcelona 101.35 km2 Metropolitan Area 1,636,762 inhabitants 36 municipalities 636 km2 3,239,337 inhabitants Integrated tickets Shared tickets Personal tickets Source: ATM (2019) It allows travel on all the means of transport needed (metro, urban, metropolitan and The System intercity buses, tram, Ferrocarrils de la Generalitat de Catalunya i Rodalies de Catalunya), with a single ticket, allowing transfers without additional costs. This Integrated Fares system allows travel on four different means of transport and transfering between them within the time and area limits indicated on the number of zones purchased for the card for residents being used. Montcada i Reixac Tiana Santa Coloma Montgat de Gramenet Badalona The Hello Barcelona Sant Feliu Travel Card, for de Llobregat Sant Adrià Esplugues de Besòs de Llobregat Sant Just non-residents. Barcelona Sant Joan Desvern Despí L’Hospitalet Unlimited travel for Cornellà de Llobregat Sant Boi de Llobregat de Llobregat 2, 3, 4 or 5 days Viladecans with a single ticket. Gavà El Prat de Llobregat Public transport is one of the best ways to Castelldefels get around Barcelona. TMB created this travel card so visitors can easily get around the city. The Hello Barcelona card is a single-person The System card allowing Barcelona non-residents to use it as much as they need: metro, bus (TMB), railway (FGC, zone 1), Montjuïc Funicular, tram (TRAM) and Shared fare Rodalies de Catalunya (zone 1). Institutional environment Transport administrators and operators The public administrations and operators Barcelona Metropolitan Area that interact with TMB are the institutions and companies that are responsible for the operation within the Metropolitan Area of Barcelona. Bus and Metro Indirect management Taxis of the bus The importance of public administrations as network a TMB interest group is due to their funding, their role as a regulating entity (regulations and Generalitat de Catalunya legislation) and their shareholding. Buses with a DGTM concession Metropolitan Transport Authority Planning public transport for the Granting bus service travellers in 36 concessions municipalities Area Metropolitana Direct management Indirect management de Barcelona Transports de Barcelona, Others (AMB) SA Competent in the felds of territory and urbanism, transport and mobility, environment, economic promotion and strategic planning. AMB Regarding transport, its functions functions are as shown in the diagram on the right. Ferrocarril Metropolità de Barcelona, SA Direct management * Badalona, Cornellà de Llobregat, Metro service in Esplugues de Llobregat, l’Hospitalet de Llobregat, Administration of the Barcelona and eight el Prat de Llobregat, Sant Adrià de Bess, taxi service other municipalities Santa Coloma de Gramenet and Montcada i Reixac. Government General Administration Generalitat de Catalunya AMB Barcelona Town Hall Autoritat Other municipalities (group of del Transport municipalities with urban Metropolità transport) (ATM) A consortium incorporated in 1997 to coordinate and plan the transport in the metropolitan region of Barcelona. It is made up of the Generalitat de Catalunya (51%), the Barcelona Town Hall (25%) and the Barcelona Metropolitan Area (24%). The General Government Administration (GGA) is an observer. Functions: major infrastructure planning, Adif fare integration, programme contracts and infrastructure agreements. FGC Regional Mainline Trains ATM scope: including the entire Integrated Fare System (IFS) in the area of Barcelona DGTM concessions and the entire metropolitan region AMB Concessions (346 municipalities). Metropolitan Tram TMB Town hall concessions The demand for collective public transport Mobility in the TMB within the Integrated Fare System in the Barcelona area amounted to 1,056.6 million caption area journeys in 2019. 627.3 million journeys correspond to TMB, representing a 59.4%. 59.4% 627,350,000* TMB users 1,056,600,000 travellers on public transport Source: ATM (2019) *Not including details of the Montjuïc Cable Car DGTM buses 3.9% TRAM 2.8% Urban buses 4.2% Other AMB buses 9.7% Distribution of public transport users FGC 8.6% by operators Rodalies de Catalunya 11.3% (Renfe) TMB 59.4% (Bus and Metro) Source: ATM (2019) Public transport Variation 2019/2018 in the metropolitan region of Barcelona * Millions Journeys Journeys Total % 2019* 2018* amount Metro 411.9 407.5 4.4 1.1 Bus 215.4 207.5 7.9 3.8 Total TMB 627.3 615.0 12.3 2.0 FCG 91.1 87.2 3.9 4.4 Regional mainline trains 119.2 116.2 3.0 2.7 Tram 29.8 29.1 0.7 2.4 AMB buses 102.8 95.8 6.9 7.3 DGTM buses 41.5 39.2 2.3 7.0 Urban buses 44.9 42.9 2.0 4.6 Total 1,056.6 1,025.4 31.2 3.1 Source: ATM (2019) Profle resident client Profle resident client Client profle Bus Metro Non-resident tourist Gender Gender Gender 43% % % Men 46 50 Men Men % 57% 54% 50 Women Women Women Age 11% Age % % Age % + 65 years old 34 21 29 % 17 % + 60 years old 46-59 years old + 60 years old 36 15-25 years old 45-64 years old 13% Up to 24 years old 28% 21% 33% 26-45 years old 16% 46-59 years old 26-45 years old % 15-25 years old 40 25-44 years old Qualifcations 21% 25% 20% 23% Primary education Secondary education Primary education Secondary edu - Origin cation % 2% 2 Without qualifcations Without qualifcations