Managed IT “The management and staff at were amazed how quickly services were back up and running after such a complex move. I would like to pass on my sincere thanks and appreciation to razorblue for their support.”

Challenge Solution

Richmondshire District Council were embarking Having completed work for the council in the on a project to centralise their offices, closing past, razorblue had a strong understanding of Richmondshire District Council is located five ageing offices and replacing them with the council’s IT infrastructure and the challenges in the heart of North and covers one state-of-the-art location housed in former they faced, they assigned a Project Manager and a large area of the North school buildings. The move was to take place a Technical Leader to the project, and a robust including , Arkengarthdale, over a weekend to minimise downtime and plan was created. The council had ordered Wensleydale, Coverdale, as well as Scot’s the network had to be available for users and several new fibre connections to PSN (the Central Dyke and Scotch Corner. members of the public on the Monday morning. Government Network), their wide area network, Due to the rapid change in technology over other councils, and the internet – all of which With over 250 users across 5 community the past few years, the council’s network was were being delivered by third parties – and office locations, Richmondshire District very complex, including several virtual servers, deadlines were tight. As protocol (in the event Council had plans to move and centralise a SAN, switches, firewalls, and lots of external that a connection was not delivered on time), a their offices. connectivity. Although the council have their temporary data backup solution and wireless own IT team, they had little experience in link to the new building were installed to allow carrying out complex IT infrastructure moves. co-existence.razorblue’s team migrated the server infrastructure on a Friday and it was fully- A professional partner was required to help operational by the end of the day – three days deliver the office move in a short turnaround ahead of schedule. time.