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PrivateHire KnowledgeTest

Practice TestPaper 2016

To offer a safe and efficient service to the public it is important that Private Hire Drivers have a good general knowledge of the area they work in.

Therefore, all new applicants for private hire drivers’ licences are required to pass a local knowledge test.

Please familiarise yourself with Gloucester City Council’s Private Hire Rulebook and the UK Highway Code.

Introduction to Gloucester City Council’s Private Hire Knowledge Test

Welcome to the Private Hire Knowledge Test. Before you commence the Practice Test paper, we ask you to familiarise yourself with Gloucester City Councils Private Hire Rule Book and the Highway Code. You should also have a good knowledge of the City of Gloucester including places of interest and areas of the City.

We expect candidates to demonstrate their ability to read maps and you may wish to purchase an A-Z (street map) of Gloucester to help you with some areas of this test, but we will provide you with a copy on the day of the test.

Note: You should be given a free copy of the Private Hire Rule Book with this Practice Test paper. Please contact Gloucester City Council on01452 396396 if you need help to get a Rule Book.

The day of the test

• The test is usually held at the Council Offices on the second Thursday of the month and starts at 10.30am. Please arrive 15 minutes before the test starts.

• On the day of the Private Hire Knowledge Test, you can park in the North Warehouse Car Park (parking charges apply).

• Please see the receptionist when you arrive at the Council Offices. They will note your name and may show you to the test room where there will be other test candidates waiting.

• The adjudicator will arrive and ask for your name. You will be required to produce evidence of your name and current home address.

• Please bring identification such as your current driving licence for this purpose.

• You will be given a pen, an A-Z (street map), PHK test paper and a spare piece of paper for working out.

• You will be advised at the start of the test that you have up to45 minutes to complete it.

• No mobile phones or other apps will be allowed to be used during the test.

• No talking is allowed during the test except to ask the adjudicator a question.

• No eating or drinking is permitted.

• Any candidate caught cheating or conferring with other candidates during the test will be given an immediate fail and will be asked to leave the room. Pass and fail information

Candidates must achieve a 75% pass rate to receive a Private Hire Knowledge Test Certificate.

If you are successful, you will receive a pass certificate at your home address. This is the address that you give the adjudicator.

If you fail, you will receive a letter with a breakdown of the areas where you have failed.

Candidates are permitted to take the test 3 times in any 12 month period.

You can contact the Licensing Team at Gloucester City Council on 01452 396396 to enquire whether you have passed or failed the test. Please allow a few days before making contact in case of unexpected delays.

If you are successful, youmust bring your pass certificate to the City Council Offices with other documents as part of your Private Hire Application. Private Hire Knowledge Test Practice Paper 2016

Section 1 Knowledge of Highway Code symbols and signs

Section 2 The location of places of interest in Gloucester

Section 3. Map reading using the Gloucester Street A-Z (street map)

Section 4. Routes from one location to another in Gloucester

Section 5. Private hire rules and general driving questions

Section 6. Counting cash Section 1 Knowledge of Highway Code symbols and signs

This Highway Code applies to , and . It is important that all private hire applicants are aware of the Highway Code. Many of the rules in the Highway Code are legal requirements. Using your knowledge of the Highway Code, identify the signs below and tick the correct answer of each in the answer column (example shown in question 1).

Symbol Answer Symbol Answer

1. a. Hospital q3 6. a. Traffic Takes Priority q

b. Hotel qqb. Stop and Give Way

c. Helipad qqc. Give Way to Traffic on Major Road

2. a. Dual qq7. a. No Entry Carriageway b. No Waiting q b. Give Way to q Oncoming c. No Parking q Vehicles

c. Two-way Traffic q Straight Ahead

3. a. No Overtaking qq8. a. Turn Left Ahead

b. Single Lane qqb. No Right Turn Traffic c. Keep Left q c. No q Undertaking

4. a. Motorway qq9. a. No U-Turns Bridge b. No Right Turn q b. Motorway q c. No Reversing q c. End of Motorway q

5. a. Keep in qq10. a. Sharp Bends in Single Lane Road

b. Traffic Queues qqb. Uneven Road Likely Ahead c. Slippery Road q c. Slow Vehicles q Ahead Section 2 The location of places of interest in Gloucester

Tourists and local people like to spend their leisure time visiting places of interest in Gloucester. We expect our Private Hire Drivers to be familiar with these places and know where they are located throughout the City.

Tell us the location of places in Gloucester and tick the correct answer. (See example below.)

Places Location Tick one box

1. Guildhall a. Eastgate Street q3 b. Southgate Street q c. Northgate Street q

2. National Waterways a. Severn Road q Museum b. The Docks q c. The Quay q

3. College a. Road q b. Spa Road q c. Park Road q

4. Megabowl Gloucester a. St Ann Way q b. Eastern Avenue q c. Link Road q

5. Beaufort Sports Centre a. Bodiam Avenue q b. Windsor Drive q c. Avenue q

6. Gloucester Railway a. Great Western Road q b. Station Road q c. Bruton Way q

7. The Folk Museum a. Westgate Street q b. Northgate Street q c. Southgate Street q Section 3 Map reading using the Gloucester A-Z (street map)

The A-Z (street map) helps to show routes from one location to another. It also lists street names, towns and places and lists landmarks such as larger public buildings, hospitals churches and sport grounds.

Write the location grid reference number for each area in the boxes below.

Helpful advice. To find the location listed as Saintbridge, open the A-Z streetmap at page 26 and the grid reference will be noted as D5.

Areas of Gloucester Page Answer

Eg. Saintbridge Page 26 D5

a. Abbeydale Page 27

b. Barton Page 26

c. Page 32

d. Page 33

Leisure Facilities Page Answer

a. Megabowl Gloucester Page 27

b. Saintbridge Sports Centre Page 26

c. Pitch & Putt Golf Course Page 15

d. Club Page15

e. Cathedral Page 25 Section 4 Routes from one location to another in Gloucester

This section tests your ability to determine the shortest, quickest or most economical routes to carry your passengers around the City of Gloucester.

There is a choice of 3 answers to each question and you must choose which answer is most economical route.Tick one answer for each question (Example shown below).

Tick ONE box

1. Gloucester Ski and Snowboard Centre to Gloucester Railway Station a. Matson Lane- Road-Barton Street-Bruton Way 3 b. Matson Lane-Norbury Avenue-Baneberry Road-Reservoir Road-Selwyn Rd Finlay Road-Pembury Road- Rd-Park End Rd- Way-Bruton Way c. Matson Lane-Winnycroft Lane-Corncroft Lane-Painswick Road-Barton St Bruton Way

2. , Quedgeley to Kingsholm Rugby Ground a. Road- Bypass-Secunda Way-St Ann Way-Trier Way Bruton Way-Black Dog Way-Worcester Street-Kingsholm Road b. Bristol Road-Cole Avenue-Southern Avenue-Stroud Road-Park End Road Trier Way-Bruton Way-Black Dog Way-Worcester Street-Kingsholm Road c. Bristol Road-Hempsted Bypass-Secunda Way-Hempsted Lane-Castlemeads Over Causeway-St Oswald’s Rd-Priory Rd-Gouda Way-Park St-Kingsholm Rd

3. Fairmile Gardens, Longlevens to Gloucester Crematorium a. Fairmile Gardens-Tewksbury Road-Kingsholm Road-Bruton Way-Trier Way Park End Road-Stroud Road-Finlay Road-Eastern Ave-Coney Hill Road Gloucester Crematorium b. Fairmile Gardens-Tewksbury Rd-Estcourt Rd-Barnwood Road-Eastern Avenue Coney Hill Road-Gloucester Crematorium c. Fairmile Gardens- Road-Gloucester Northern By-pass Road-Elmbridge Road-Barnwood Road-Eastern Avenue Coney Hill Road-Gloucester Crematorium Tick ONE box

4. Stanley Road to Gloucester Royal Hospital a. Stanley Road-Stroud Road-Park End Road-Trier Way-Bruton Way-London Road Great Western Road-Glos Hospital b. Stanley Road-Stroud Road-Finlay Road-Eastern Avenue-Barnwood Road London Road-Great Western Road-Gloucester Hospital c. Stanley Road-Stroud Road-Finlay Road-Tredworth Road-Hatherley Road Barton Street- Road-Horton Road-Great Western Rd-Gloucester Hospital

5. Tuffley Library to Longlevens Library a. Windsor Drive-Grange Road- Road-Cole Avenue-Southern Avenue Finlay Road-Eastern Avenue-Barnwood Road-Elmbridge Road-Cheltenham Rd Old Cheltenham Road-Church Road b. Windsor Drive-Holmleigh Road-Tuffley Lane-Stroud Road-Finlay Road Eastern Ave-Barnwood Road-Estcourt Road-Cheltenham Road-Church Road c. Windsor Drive-Grange Road-Epney Road-Podsmead Road-Tuffley Avenue Stroud Road-Finlay Road-Eastern Avenue-Barnwood Road- Estcourt Road Cheltenham Road-Church Road

6. Centre to Barnwood Park Arts College a. Lane-Hucclecote Road-Brookfield Road-Lilliesfield Avenue North Upton Lane-Abbeymead Avenue-Coney Hill Road-St Lawrence Road b. Churchdown Lane-Hucclecote Lane-Barnwood Road-Eastern Avenue Coney Hill Road-St Lawrence Road c. Churchdown Lane-Hucclecote Road-Barnwood Road-Church Lane St Lawrence Road Section 5 Private hire licence conditions and general driving questions

Private Hire drivers have a specific role to play in an integrated transport system in the City of Gloucester and Private Hire vehicles provide a service where other public transport is either not available for those with mobility difficulties or provide a service outside normal hours.

It is important for Private Hire applicants to understand the rules attached to being a Private Hire driver.

The Highway Code offers information, advice and mandatory rules for all road users in the and its main objective is to promote road safety.

This section consists of questions relating to the conditions attached to the Private Hire rule book and questions relating to the Highway Code.

There is a choice of 3 answers to each question and you must choose which answer is correct.

1. Private Hire vehicle must be: a. Any colour except for white. q b. White only. q c. Black only. q

2. How soon must Private Hire drivers notify the licensing authority if they are convicted of any offence? a. Within 1 week. q b. Within 1 month. q c. At the time they renew their licence. q

3. Private Hire vehicles licensed in Gloucester are: a. Not permitted to advertise on their vehicles. q b. Permitted to advertise anything on the whole body of their vehicles. q c. Permitted to advertise their company on the door panels only. q

4. Private Hire vehicles may be driven by: a. Private Hire Drivers only. q b. Hackney Carriage and Private Hire Drivers. q c. Anyone, as long as they are insured. q 5. A Private Hire driver must carry a guide dog or assistance dog belonging to a passenger: a. As long as a nominal fee is paid. q b. Free of charge. q c. Free as long as the passenger cleans the seats. q

6. You are approaching a busy junction, there are several lanes with road markings, at the last moment you realise that you are in the wrong lane. You should: a. Force your way across. q b. Stop until the area has cleared. q c. Continue in that lane. q

7. You are on a motorway, you become tired and decide you need to rest, what should you do? a. Leave at the next exit. q b. Park on the hard shoulder. q c. Park on the slip road. q

8. What is made invalid if a private hire vehicle has not been pre-booked? a. The driver’s DVLA driving licence. q b. The driver’s car insurance. q c. The car’s MOT. q

9. What must be provided in a private hire vehicle at all times? a. First Aid Kit. q b. Map. q c. Toolkit. q

10. If a driver moves house or changes their name, they have a duty to: a. Notify the Licensing Team at the time of renewal. q b. Notify the Licensing Team within 1 month. q c. Notify the Licensing Team within 7 days. q 11. Private Hire vehicles in Gloucester will only be licensed for the first time if they are: a. Any age as long as it passes the vehicle inspection test. q b. Less than 10 years old from the date of first registration. q c. Less than 5 years old from the date of first registration. q

12. You are collecting a passenger with suitcases. You should: a. Tell them to put their luggage in the boot. q b. Ask the passenger if they require assistance with the loading and q unloading of their suitcases. c. Allow the customer to put their suitcase next to them on the back seat. q Section 6 Counting cash

A Private Hire driver must be able to be familiar with counting UK currency (cash) and be able to calculate fares for a journey correctly.

Tell us the exact fare given to you by passengers after reaching their destination.

Example shown below:

Fare £12.80 Passenger gives you £15.00

Change given £2.20

1.Fare £24.70 2. Fare £7.30 Passenger gives you £28.00 Passenger gives you £7.50

Change given Change given

3.Fare £3.80 4. Fare £3.90 Passenger gives £6.50 Passenger gives you £5.00

Change given Change given

5.Fare £2.40 6. Fare £16.20 Passenger gives £5.00 Passenger gives you £17.00

Change given Change given

7. Fare £ 6.80 Passenger gives you £10.00

Change Given Check your answers

Section 1 Knowledge of Highway Code symbols and signs

1. Hospital a. 2. Two way traffic straight ahead c. 3. No overtaking a. 4. Motorway b. 5. Traffic queues ahead b. 6. Give way to other traffic c. 7. No waiting b. 8. Turn left ahead a. 9. No U-turns a. 10. Slippery road c.

Section 2 Location of places in Gloucester

1. Guildhall 2. The Docks 3. Llanthony Road 4. Barnwood Link Road 5. Windsor Drive 6. Bruton Way 7. Westgate Street

Section 3 Map reading using the Gloucester A-Z

Areas of Gloucester

Abbeydale E6 Barton B3 Quedgeley C4 Podsmead G1

Leisure facilities

Megabowl F1 Saintbridge C6 Pitch and putt G6 Gloucester Rugby Club H6 Cathedral H1 Section 4 Routes from one location to another in Gloucester

Gloucester Ski and Snowboard Centre to Gloucester Railway Station a. Tesco, Quesdgeley to Kingsholm Rugby Ground b. Fairmile Gardens, Longlevens to Gloucester b. Stanley Road to Gloucester Library a. Tuffley Library to Longlevens Library a. Hucclecote Centre to Barnwood Park Arts College c.

Section 5 Private Hire licence conditions and driving questions

1. Any colour except for white a. 2. Within 1 week a. 3. Permitted to advertise their company on the door panels only c. 4. Hackney carriage and private hire drivers b. 5. Free of charge b. 6. Continue in that lane c. 7. Leave at the next exit a. 8. The driver’s car insurance b. 9. First aid kit a. 10. Notify the licensing team within 7 days c. 11. Less than 5 days from the date of first registration c. 12. Ask the passenger if they require assistance with the loading b. and unloading of their suitcases

Section 6 Counting cash

1. £3.30 2. £0.20 3. £2.70 4. £1.10 5. £2.60 6. £0.80 7. £3.20