DOI: 10.17573/cepar.2020.1.05 1.01 Original scientific article Public Administration Reform in Bulgaria: Top-down and Externally-driven Approach Emilia Zankina Temple University, USA
[email protected] https://orcid.org/0000-0003-0312-4095 Received: 17. 10. 2019 Accepted: 11. 3. 2020 ABSTRACT The article examines public administration reform (PAR) in Bulgaria and the main factors that shaped the reform agenda and dynamics. PAR is ex- amined along five key dimensions – transparency and accountability, civil service and human resources management (HRM), public service deliv- ery and digitalisation, organisation and management of government, and policy-making coordination and implementation. The article argues that there are four main factors influencing reform dynamics and determining policy outcomes in the Bulgarian case: the specific political choices made by government elites, external influence of the EU and of past national legacies, and the importance of institutions and reform mechanisms. To illustrate these factors at work, the article examines three policy initia- tives, i.e. e-government, the reduction of administrative burden, and civil service reform. The article presents a longitudinal analysis and a qualita- tive case-study approach, utilising Annual Reports on the Status of the Public Administration 2001–2018, mapping European Semester Docu- ments 2011–2017, an inventory of PAR initiatives 2005–2018, and in- terviews of public officials. The pushes for reform have been top-down, externally-driven, and stop-and-go in nature. The results confirm previ- ous findings that Bulgaria is among the EU countries with the poorest record in PAR, struggling to overcome communist legacies and high lev- els of corruption and politicisation.