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vol. 29 no. 6 campustechnology.com June 2016 Empowering the World of Higher Education IN THIS ISSUE 6 | TAKING COMPETENCY-BASED CREDENTIALS SERIOUSLY IN THE WORKFORCE Companies and online education providers are creating new educational pathways to real jobs. 9 | REDEFINING STUDENT SUCCESS IN A DIGITAL ECOSYSTEM Retention and graduation rates have little to do FAC U LTY INNOVATION with student learning. 17 | DEVELOPING THE BIG PICTURE FOR CLASSROOM AV PROJECTS When designing classroom audiovisual systems, 23 it’s important to clearly define the project’s overall goals and requirements. Here’s how. From interactive 20 | 3 KEYS TO CREATING AN IT TOOLKIT video to digital STRATEGIC PLAN IT leaders share three things to keep in mind when textbooks, these tips formulating an information technology strategy that aligns with the university mission. and tricks will help instructors innovate 23 | FACULTY INNOVATION TOOLKIT with technology in These tips and tricks will help instructors innovate with technology in the classroom. the classroom. 37 | 7 THINGS HIGHER EDUCATION INNOVATORS WANT YOU TO KNOW Experts weigh in on the challenges of student success and the need for innovation in higher ed. DEPARTMENTS 2 | LOGIN What to See at Campus Technology 2016 3 | CAMPUS & INDUSTRY Digital Learning Resource and More 41 | C-LEVEL VIEW Mixing It Up in the Design Lab 44 | ABOUT US 45 | INDEX LOGI N What to See at Campus Technology 2016 At this year’s Campus Technology Conference in Boston, learn about wearables, gamification, solutions-based IT and the future of technology in higher education. WE ARE ABOUT two months away from the annual Campus future of higher education. Always an entertaining and enlight- in demographics, technologies and educational models are Technology Conference (Aug. 1–4 in Boston), and there’s a ening speaker, Alexander is also creator and host of the Future fundamentally altering the possibilities of higher ed. lot to look forward to this year. My personal list of highlights: Trends Forum, a weekly video chat with ed tech thinkers that has delved into topics such as credentialing, venture capital in Confessions of a Solutions-Based IT Organization Problem-Solving Through Gamification higher ed, open education resources and more. (Don’t miss Thomas Hoover, associate vice chancellor and chief in Higher Education this issue’s “Redefining Student Success in a Digital Eco- information officer at the University of Tennessee at Chat- Scott Reinke, coordinator for the Ball State Achievements system,” our recap of Alexander’s recent forum chat with Vir- tanooga, is not one to shy way from challenges. His institu- program at Ball State University (which received a 2015 ginia Commonwealth University’s Gardner Campbell.) tion’s IT department has been through multiple reorganiza- Campus Technology Innovators award), is conducting a tions over the last three years, all in an effort to become a Whands-on workshop on the elements of game design — a Wearable Technology Innovations solutions-based operation. Hoover will share his team’s fail- terrific opportunity for anyone interested in gamification as a For years, Emory Craig, director of e-learning and instruc- ures and successes along the way — and the takeaways tool for teaching, guiding and encouraging student success. tional technologies at The College of New Rochelle, and ed that every IT shop can learn from. He will also touch on gamified models outside of the games tech strategist Maya Georgieva have followed the cutting industry, such as loyalty programs, donation drives, crowd- edge of wearable technology in the learning environment. I would be remiss not to mention the CT2016 keynotes — funding, social media and more. Prepare to be amazed as you learn about the latest improve- Georgia Tech’s Richard DeMillo, MOOC pioneer Stephen ments in wearables, including more accurate physical and Downes and digital learning expert Amy Collier — sure to Assessing Emerging Technology mental tracking, wearable jewelry tech and new ways of set an inspiring tone for the whole event. Plus, in a ceremo- and Futures Capacity for Your communicating with technology. ny on Aug. 3, we will recognize this year’s recipients of the Organization Campus Technology Innovators awards: 11 higher educa- Consultant and futurist Bryan Alexander Future Learning in Higher Education tion technology leaders whose innovative work is making a will reveal the tools of his trade, present- Get some insight into Google’s attitude toward technology difference at their institutions. Don’t miss it! ing methods to help identify and assess and education in the 21st century: Jamie Casap, the com- Rhea Kelly, Continue the conversation. Executive Editor the current trends most likely to shape the pany’s chief education evangelist, will explain how changes E-mail me at [email protected]. 2 CAMPUS TECHNOLOGY | June 2016 Campus+Industry TECHNOLOGY HAPPENINGS IN HIGHER EDUCATION DIGITAL LEARNING RESOURCE. learning spaces on campus; links to the between students and teachers.” Read artificial intelligence system has already Northwestern University (IL) has university’s massive open online courses; the full story online. begun “learning” security research re- launched a new Digital Learning website and more. Read the full story online. lated to spam and phishing attacks and to showcase the innovative practices of OUTSOURCED NETWORK documented vulnerabilities compiled over campus faculty and provide information MAKING MOOCS SOCIAL. Students SERVICES. Faced with the need for a the last two decades by the company. for those who want to implement digital may be more likely to stick with massive robust network infrastructure to accom- Students at the institutions will help teach learning. Resources on the site include: open online courses if they use Facebook, modate the variety of connected devices Watson the “language” of cybersecurity information about getting started with on- according to a study from Pennsylvania students bring to campus, as well as by annotating security reports and data line and blended learning; training events State University. Researchers found that the demands of new digital learning and and loading those into the system. Among on specific topics related to digital learn- open course students were more en- administrative applications, Ranger Col- the universities participating are Califor- ing; information about requesting active gaged on Facebook groups and preferred lege (TX) has implemented an advanced nia State Polytechnic University, Po- interacting more on the social digital learning environment using cloud- mona; the University of Waterloo; and media site than through the managed wired and wireless network ser- the University of Maryland, Baltimore course tools. “Social media vices. The rural community college turned County. Read the full story online. may provide another com- to outsourcing to solve the problem, munication channel for the choosing Adtran ProCloud Services for IN-PERSON SUPPORT. Udacity’s students,” said Saijing Zheng, its wireless and local area network servic- Nanodegree and Nanodegree Plus stu- a former doctoral student es, as well as the company’s professional dents can now access in-person study at Penn State and current services for initial site surveys, installation, sessions through Udacity Connect. research scientist at Micro- student and staff help desk, alert monitor- UConnect students in Los Angeles, New soft, who led the study. “Cur- ing and full system management. Read York City and San Francisco will have rent MOOC platforms do not the full story online. access to physical learning centers where include collaborative features they can network, interact and collaborate Northwestern’s Digital Learning website for students to work together SCHOOLING WATSON. Eight North with others. They will meet once a week provides a variety of resources and best or good conversation chan- American universities will be working with with a mentor and receive “face-to-face practices for educational innovation. nels between students and IBM to train Watson on cybersecurity. The guidance with goal setting and hitting key 3 CAMPUS TECHNOLOGY | June 2016 Campus+Industry milestones,” according to a news a company that authenticates digital release. Read the full story online. credentials through its program True- Cred. The majority of those surveyed DIGITAL CRED. Only a quarter of still rely primarily on “high stakes” hiring professionals in a recent study credentials, including a college or uni- use digital credentials in their recruit- versity degree, a professional certifi- ment or hiring processes. And just cate or license and work history on a over a third (36 percent) have any resume. Read the full story online. knowledge of the topic. The survey was done among 130 HR, recruit- ANALYTICS SUCCESS. A Strayer ment and talent management profes- University pilot testing out the use of sionals by Accreditrust Technologies, an analytics infrastructure to improve PRODUCT ROUNDUP Dropbox Education The latest version of Turnitin has introduced allows faculty, staff Smart Technolo- Turnitin Feedback and graduate students gies’ Smart kapp Studio, the latest to collaborate on files iQ display board has version of its anti- while IT administrators software built into the plagiarism product control security — all interactive display, so that will emphasize at a reduced price for that users have no feedback, ease of use education institutions. need for an external and accessibility. Read Read the