OCC, Report of the Ombudsman (2005-2006)
Appendix A OCC Formal Enforcement Actions in the Consumer Protection Area 2009: • Florida Capital Bank, N.A., Jacksonville, Florida (formal agreement – March 26, 2009). We required the bank to strengthen internal controls to improve compliance with applicable consumer laws and regulations. • National Bank of Arkansas, North Little Rock, Arkansas (formal agreement – March 30, 2009). We required the bank to strengthen internal controls to improve compliance with applicable consumer laws and regulations. • Merchants Bank of California N.A., Carson, California (formal agreement – March 31, 2009). We required the bank to strengthen internal controls to improve its information security program and to improve compliance with applicable consumer laws and regulations. • Ozark Heritage Bank, N.A., Mountain View, Arkansas (operating agreement – Apr. 10, 2009). We required the bank to adopt and ensure adherence to a written consumer compliance program. • Farmers and Merchants National Bank of Hatton, Hatton, North Dakota (formal agreement – May 11, 2009). We required the bank to strengthen internal controls to improve compliance with applicable consumer laws and regulations. • Stone County National Bank, Crane, Missouri (formal agreement – June 25, 2009). We required the bank to strengthen internal controls to improve compliance with applicable consumer laws and regulations and to strengthen internal controls to improve its information security program. • Union National Community Bank, Lancaster, Pennsylvania (formal agreement – Aug. 27, 2009). We required the bank to strengthen internal controls to improve compliance with applicable consumer laws and regulations. 2008: • Crown Bank N.A., Ocean City, New Jersey (consent order – Feb. 19, 2008). We required the bank to pay a civil money penalty of $7,500 for violations of HMDA and its implementing regulation.
[Show full text]