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Nokia Sustainability Report 2010 WE EnCOURAGE YOU TO COnsIDER THE ENVIRONMENT BEFORE PRINTING THIS DOCUMENT. — 2010 — NOKIA SUSTAINABILITYSUSTAINABILITY REPORT NOKIA SUSTAINABILITY REPORT 2010 — 2010 — NOKIA SUSTAINABILITY REPORT CONTENTS 004 043 097 045 006 098 046 008 048 098 009 050 010 051 011 052 054 012 100 013 057 014 100 059 015 060 101 061 102 016 061 062 104 018 063 105 021 068 126 068 127 022 023 128 070 072 024 129 076 025 081 130 027 083 131 028 085 087 029 090 132 091 031 092 133 032 093 034 095 035 134 035 148 036 036 037 037 037 038 039 NOKIA SUSTAINABILITY REPORT 2010 — 1.0 — SUMMARY OF 2010 NOKIA SUSTAINABILITY REPORT 2010 1 SUMMARY OF 2010 4 — 1.1 — INTERVIEW WITH STEPHEN ELOP PrESIDENT AND CEO OF NOKIA In September, 2010, Stephen Elop joined Nokia as the new president and Q What broader/macro trends are affecting Nokia, and how do these CEO. Mr. Elop shares a deep commitment to sustainability principles both influence our sustainability priorities? as a global business leader and as a global citizen. The following Q and A A Around the globe, societies face challenging economic situations provides more insight into his perspective on sustainability. and adverse market conditions, which can limit an individual’s ability Q What does sustainability mean for Nokia? to access information that could enrich one’s life. We believe that access to A Sustainability is embedded in everything we do at Nokia, from communication and information is a right, not a privilege. It also is our belief the way we operate to the way we design products to the way we deliver that the democratizing effect of mobile communications, the Internet and services. By connecting more than 1.3 billion people around the world using Information and Communication Technologies (ICT) can strengthen public Nokia phones, we also believe leadership calls for responsibility. As a result, life and the role of citizens around the globe. Through our mobile devices sustainability is not a trend for Nokia, but rather it is our way of conducting and services, Nokia can advance the democratization of information. business, which means encouraging sustainable development, supporting Q How does sustainability support the overall Nokia strategy? sustainable societies and enabling people to make sustainable choices. A Our mission remains focused on Connecting People. Recently, we Q What is Nokia’s approach to managing economic, environmental announced a new strategy for Nokia, including a commitment to connect and social issues? the next billion people to the Internet. Today, 80% of the world’s population A Incorporating sustainability into our strategy and targets means lives within mobile networks range, yet only 20% of the world’s population minimizing our negative impact and maximizing our positive impact - and has access to the wealth of information available on the Internet. We have we aim to be a leader in both. Education, health, livelihood and the set clear business objectives, and we are delivering new technologies such environment all present global sustainability challenges, and are all areas as proxy browsers and SMS services that will help one billion people make where Nokia can be part of a solution through our business and through their first connection to the Internet. Through this effort, people can reach our strategic social investments, which focus on mobile technologies. information to improve their livelihoods and to adopt more sustainable lifestyles. Q What would you highlight as Nokia’s most important achievements in 2010? A In 2010, Nokia continued to make significant strides in sustainability. Most notably: — We have reached and exceeded the climate targets we set for reduction of our facilities’ CO2 emissions, and those for energy savings in buildings and reduction of power used by our device chargers. — Nokia is leading the industry in the use of sustainable materials, such as recycled metals, bio-plastics and bio-paints. Specifically, the premium smartphones we launched in 2010 are some of our most environmentally-friendly products to date. In fact, the GoodGuide recognizes our contributions through their report rating cell phones based on health, environment and social attributes. The first 26 phones on the list are all Nokia products. — We have created a Nokia human rights approach based on the United Nations and other international Human Rights principles and on our own human rights impact assessments. We are developing metrics on how to measure our performance and development in this area. — Nokia was rated the Global Technology Supersector Leader for the second year in a row by the Dow Jones Sustainability Indexes. We also are consistently rated highly for our sustainability efforts in many other international rankings. NOKIA SUSTAINABILITY REPORT 2010 1 SUMMARY OF 2010 5 — 1.1 — INTERVIEW WITH STEPHEN ELOP (CONT.) PrESIDENT AND CEO OF NOKIA Q What have been the biggest challenges or where has Nokia fallen Q How do you see our employees’ role in delivering Nokia’s short of your expectations and targets in sustainability sustainability goals? related matters? A In the same way that sustainability is embedded in everything we A We continue to face challenges around identifying available green do at Nokia, sustainability should be embedded in everything each one of energy. This is causing us to progress more slowly than we would like in us does at Nokia, at home and in our communities. On my first day at Nokia, sourcing electricity from renewable sources. Second, even though we are I sent an email to each employee asking them two questions: what should one of the leading companies in ethical sourcing, and we are actively involved we change at Nokia and what shouldn’t we change at Nokia. I received in joint industry initiatives contributing to the work of industry bodies thousands of responses, and many suggestions for what we should change. to identify potential conflict minerals, we have been frustrated with the But, unquestionably, the number one thing employees believe that we should slowness in obtaining results. However, we are seeing encouraging progress not change is that Nokia “does good” around the world. Deeply engrained, as the results of third-party smelter audits become available to companies sustainability is a value by which Nokia and our employees live. in our supply chain. Q What do you regard as Nokia’s key goals and challenges in 2011? A With our new business strategy, we announced a new path forward focused on growing and expanding our business globally. However, with this new strategy, we also need to rebalance our workforce. While it is our goal to implement our new strategy with as little adverse impact as possible, we will have significant job reductions that will negatively affect people and communities. This will be a difficult year for Nokia, and we are taking responsibility to care for the people we impact by creating an extensive support program. NOKIA SUSTAINABILITY REPORT 2010 1 SUMMARY OF 2010 6 — 1.2 — NOKIA IN 2010 WHO WE ARE OrGANIZATIONAL STRUCTURE MOBILE SOLUTIOns MARKETS Nokia is the world leader in mobility, DECEMBER 31, 2010 Responsible for developing Responsible for managing our supply driving the transformation and Our organizational structure was re- and managing our portfolio of smart chains, sales channels, brand and growth of the converging Internet designed in July 2010 to position us phones and mobile computers and marketing activities, and for and communications industries. for a world where the mobile phone, developing our suite of Internet delivering our mobile solutions and the Internet and the computer are services under the Ovi brand, with mobile phones to the market. Nokia is committed to connecting fusing together. a strong focus on maps and people to what matters to them by NOKIA SIEMEns NETWORKS navigation, music, messaging and combining advanced mobile tech- Jointly owned by Nokia and Siemens, media. nology with personalized services. provides wireless and fixed network More than 1.3 billion people connect MOBILE PHONES infrastructure, communications and to one another with a Nokia, from Responsible for developing and networks service platforms, as well our most affordable voice-optimized managing our portfolio of affordable as professional services to operators mobile phones to advanced Internet- mobile phones, as well as a range of and service providers. connected smartphones sold in services that people can access with them. NAVTEQ virtually every market in the world. NAVTEQ is a leading provider of Through Ovi (www.ovi.com), people comprehensive digital map data and can also enjoy access to maps and GROUP EXECUTIVE BOARD related location-based content and navigation on mobile phones, a services for automotive navigation rapidly expanding applications store, systems, mobile navigation devices, a growing catalogue of digital music, Internet-based mapping applications, free email and more. Nokia’s NAVTEQ and government and business is a leader in comprehensive digital solutions. mapping and navigation services, and Nokia Siemens Networks is one MOBILE In February 2011, Nokia announced of the leading providers of SOLUTIONS a new strategy, including changes to telecommunications infrastructure NOKIA SIEMEns our leadership team and operational hardware, software and professional NETWORKS structure designed to accelerate our services globally. speed of execution in an intensely competitive mobile products market. CORPORATE MARKETS FUNCTIONS NAVTEQ MOBILE PHONES NOKIA SUSTAINABILITY REPORT 2010 1 SUMMARY OF 2010 7 — 1.2 — NOKIA IN 2010 (CONT.) 2010 AT-A-GLANCE (NOKIA More Nokia and Nokia Group data are ABOUT THE REPORT GrOUP LEVEL) available in the Key Data tables Sustainability means balancing economic, environmental and Head office in Finland; Production, of this report R&D, sales, marketing activities social priorities so that the needs of the present do not compromise around the world. More information about our the needs of the future.
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