Connecting the World in a Responsible Way
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Connecting the world in a responsible way Nokia People & Planet Report 2015 About this Thank you for taking the time to report read our People & Planet Report 2015. It covers the key ethical, socio-economic and environmental issues most relevant to Nokia’s business and stakeholders during the 2015 fiscal year. For an explanation of how we decided what would be included in the report, please see the ‘Materiality: How we have identified our priorities’ section. Nokia People & Planet Report 2015 2 About Letter from Key sustainability About Our Improving Respecting Protecting Making change Independent Nokia this the President achievements and Nokia responsibility people’s lives people in the happen Assurance sustainability report and CEO challenges approach with technology everything we do environment together Report data The scope of this report Initiative index is available as a separate PDF In addition to our own reports, Your feedback The scope of this report is Nokia Group functions, document on our website and some more detailed We welcome your views we provide detailed information on our activities and our Nokia Networks and Nokia Technologies in 2015. The sustainability data is included as a separate chapter performance. If you’d like HERE digital mapping and location services business at the end of this report. through various external reports. to share your opinions, which was acquired by a German automotive please contact us at In 2015, we reported our climate sustainability.global@ industry consortium during 2015, is excluded from Our selected key sustainability indicators have nokia.com this report unless otherwise indicated. been assured by an independent auditor of Nokia, impacts to CDP – a leading PricewaterhouseCoopers Oy. global organization working with Find us in social media: As our environmental impact and our ability to Twitter.com/nokia manage it originate predominately from our A summary of this report shareholders and companies Twitter.com/nokianetworks networks business, the ‘Protecting the environment’ This report was published in May 2016 and it is only to disclose the greenhouse gas Facebook.com/nokia chapter focuses on explaining the sustainability available in digital format because we want to print Linkedin.com/company/ nokia/careers matters related to Nokia Networks. However, the less. We encourage you to only print the pages you emissions of major corporations. numeric data regarding our facilities energy use, need. We have also published an online summary We answered the RobecoSAM waste and water include Nokia Group functions, of this report which is available at nokia.com/ Nokia Networks and Nokia Technologies. The people&planet. questionnaire, which is used as chapters ‘Improving people’s lives with technology’ the basis for the Dow Jones and ‘Making change happen together’ include Further information Sustainability Index, and we references to activities that took place in early 2016 We have published annual corporate responsibility but this is indicated in the text separately. reports for around two decades and the reports are answered the EcoVadis evaluation available in digital format on our website from as far which our customers use to evaluate Reporting frameworks and assurance back as 2003. In our reporting, we are committed to expanding our sustainability performance. our transparency and our coverage. To help ensure We also discuss sustainability and corporate compatibility with other organizations, our report is responsibility topics in our official annual reports, prepared in accordance with the Global Reporting including the annual report on Form 20F that is filed Initiative GRI G4 guidelines, “in accordance – Core” with the U.S. Securities and Exchange Commission criteria. Our report is also compliant with the UN in the United States. The reports are available at Global Compact advanced. The Global Reporting company.nokia.com/financials. Nokia People & Planet Report 2015 3 Contents About this report 2 Respecting people in everything we do 39 Making change happen together 90 Letter from the President and CEO 5 Our approach to social reponsibility 40 Our key stakeholders 91 Promoting ethical behavior 41 Ensuring sustainability in our supply chain 92 Key sustainability achievements Improving privacy and security in the digital society 46 Our targets for 2016: Enhancing sustainability and challenges in 2015 8 Addressing human rights risks relating to privacy in our supply chain 100 and freedom of expression 49 Supporting our customers’ sustainability goals 101 We are proud of... 9 Ensuring decent working conditions and fair employment 52 Cooperating with others in our industry 101 We achieved… 10 Demonstrating robust health and safety standards 54 Partnering with NGOs 103 We were recognized for… 11 Making Nokia a great place to work 57 Our targets for 2016: Partnering with NGOs 110 We must improve on… 12 Our targets for 2016: Ensuring decent working conditions Promoting innovation and supporting talent and fair employment 64 in cooperation with universities 111 About Nokia 13 Protecting the environment 65 Independent practitioner’s assurance report 112 Nokia at a glance 14 How we contribute to the overall economy 16 Managing our environmental impact 66 Nokia sustainability data 116 Maintaining world-class environmental performance Our approach to sustainability in our own operations 68 and corporate responsibility 19 Our targets for 2016: Maintaining world-class environmental performance in our own operations 78 Our sustainability vision 20 Minimizing the environmental impact of our products 79 Our priorities: Improving, Respecting, Protecting – together 21 Helping operators deal with the growth in mobile Materiality: How we have identified our key responsibilities 22 data traffic in a sustainable way 83 How the UN Sustainable Development Goals relate to Nokia 26 Our targets for 2016: Helping operators deal with How we manage sustainability and corporate responsibility 30 the growth in mobile data traffic in a sustainable way 89 Improving people’s lives with technology 33 Opening up a world of possibilities through Internet of Things (IoT) 34 Enhancing the power of connectivity 36 Nokia People & Planet Report 2015 4 Letter from the President and CEO Nokia People & Planet Report 2015 5 About Letter from Key sustainability About Our Improving Respecting Protecting Making change Independent Nokia this the President achievements and Nokia responsibility people’s lives people in the happen Assurance sustainability report and CEO challenges approach with technology everything we do environment together Report data 2015 has been an exceptional year for Nokia. While As we look to improve people’s lives with technology recognized ethical and responsible business we celebrated our 150th anniversary as a company, we are committed to connecting the unconnected. practices and integrating our high standards in we also announced two significant transactions “Connectivity deserts” remain in far too many our supply chain. It means working hard to embed which have put us in an excellent position to tap the parts of the world: rural and urban, rich and poor. gender balance within our workplace. UNESCO future opportunities of the programmable world: We are mindful of the work of the International reports women graduates in engineering to be well the acquisition of Alcatel Lucent, and the sale of Telecommunication Union’s Broadband Commission, below 50% and this falls further when we look at our digital mapping and location services business, which aims to expand broadband access in every the number of women inside companies in those HERE, to a German automotive industry consortium. country. It reports that 20% of households in industries. Nokia has made improvements this We ended the year with net sales up 6%, non-IFRS developed countries – and as many as 66% of past year and has supported the YFactor initiative diluted Earnings Per Share up 67%, and operating households in developing countries – do not have aimed at enabling more women to pursue careers margin up 200 basis points. internet access, with more than four billion people in in science, technology, engineering, and maths developing countries remaining offline. One of the disciplines. Nokia has also supported the StrongHer High integrity is just as important as high main reasons for this is cost. Nokia is tackling this initiative, an employee network of 1,300 active performance however. Our focus on high ethical challenge in a number of ways, by creating products members in 50+ countries but there is more to be standards means that while our company was such as Nokia FastMile, a wireless alternative to done. We will be taking further concrete action in transforming once again, our sustainability vision fixed broadband in areas where copper or optical 2016 to address gender balance more completely. remained the same: to design technologies that connectivity is not available. expand the human possibilities of the connected Respecting people also means fostering a culture world while making it more productive, healthy Protecting the environment means reducing the where health and safety is a priority, and creating and sustainable. This vision is influenced by our environmental impact of both our own operations, a great place to work for our employees. During values, which define our actions as a company, and and that of our customers. To mention a few 2015, we embedded processes and guidelines as individuals: respect, achievement, renewal