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Impact Report 2016

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Impact Report 2016 2016 Impact Report BE THANY h o use services Letter from the PRESIDENT OF THE BOARD Dear Friends of Bethany House Services, As I pen this letter, one word keeps popping into my head when I think of Bethany House—Gratitude. I am extremely grateful for all of you, our wonderful volunteers and supporters. Without your dedication, we could never begin to offer the services we do. I am grateful for our dedicated, energized staff led by Susan Schiller. Their commitment and enthusiasm was evident when they received the Greater Cincinnati Homeless Coalition Agency of the Year Award. I am grateful for all of our dedicated Board and Committee members who serve hundreds of hours every year planning and accomplishing our mission. On behalf of the thousands of homeless children and their parents we serve each year, I add their gratefulness. Lastly, I am humbled and grateful to God for helping guide all of us in achieving the true mission of helping our fellow man. It has been an exciting year of change. As a result of tripling our bed size, we moved out of the three scattered sites and into new apartment buildings on McHenry & Iroll. While this brings us somewhat closer to our hub, we continue to experience issues with housing all of our programs under multiple roofs. The consolidation effort continues to be our main focus. The Facilities Assessment Committee continues to explore sites for a single facility to house all our families and staff. We have a program and base plan ready to execute once an acceptable site is found. The Development Committee and Advisory Board are engaged and ready to support this new facility. Our outcomes continue to improve and our finances are very solid.Y our contributions, increased grant funding and a focus on increased visibility are the reasons for this stability. The end result is that BHS continues to spend and use your dollars wisely and effectively. The number of new programs we offer and support has grown with our increased family sizes. People need a little help to move forward and mere handouts have proven ineffective. Bethany House staff go the extra mile to provide life skills and mentoring to help families break free of the homeless cycle. Staff provide encouragement, food, shelter, job search and budgeting assistance, as well as assure that children receive medical checkups and attend school each day. Providing for the needs of the entire family is the only proven way to help families rebuild their lives. Thanks for all of your support and encouragement. I am truly grateful for all you do to help us fulfill this vital mission. Bob Inkrot Board President 513-921-1131 | bethanyhouseservices.org 2 ANNUAL REPORT 2016 3 Letter from the EXECUTIVE DIRECTOR Dear Bethany Friends— I am pleased to present the Bethany House 2016 Impact Report. You will notice a change in name and design from our past Annual Reports but one that underscores the growth of the agency and the impact of our work in the community. It is also a report that will emphasize our significant wins this past year—made possible by the charitable contributions of YOU, our donors. On the following pages you will see numbers and graphs, testimonials and quotes; you will find lists of unbelievably generous donors who inspire us every day. And throughout it all you will see the impact “our” work is making—and it truly is “our” work together. Bethany House can’t do it alone but relies on the help of others to change lives. The problem of family homelessness is too big and too complex for any one agency to change the tide. That is why Bethany’s role in the community continues to grow and our voice is more important than ever. As the largest family shelter in the community, we have a responsibility to participate at every level of government and to partner with every service provider and advocacy group to ensure our parents and their children get the help they need to reach their goal of housing stability and long-term self- sufficiency. You will see the growth in our services—both in emergency shelter and housing—and our involvement with the Family Housing Partnership as we work diligently with the other three family shelters to reach our goal of making family homelessness rare, brief and non-recurring. New partnerships with other service providers have led to enhanced services for our families. The ever-growing number of homeless and at- risk children we serve has led to new and enriched services for them. You will also see that changes have been made internally to support our growth in services. The agency’s infrastructure was strengthened with human resource expertise resulting in improved performance management and our fundraising capacity was enhanced with marketing expertise resulting in increased visibility in the community. It is the people at Bethany House who truly make the difference. Our energized, hands-on and dedicated Board is the best I have ever worked with in my 18 years as a non-profit Executive Director. These highly skilled professionals provide the expertise and guidance to advance our mission. The diligence and passion of our staff is truly inspiring and is the foundation for the advancements made in 2016. The true heroes in the story are the families themselves—their work is harder than all of ours combined. Finally, you, our supporters, are the ones making this meaningful change possible. So celebrate with us as we review the IMPACT you have had in 2016! My sincere gratitude to each of you, Susan S. Schiller Executive Director “Bethany House has been so good to me and my children. Coming here was the best decision I’ve made.” Shelter Guest 513-921-1131 | bethanyhouseservices.org 2 ANNUAL REPORT 2016 3 ABOUT BETHANY HOUSE 2016 Board of Directors Mission Bethany House Services acknowledges the Bethany House Services empowers contributions of the following Board Members homeless and at-risk families with for their time and leadership in 2016. the solutions to achieve housing Officers stability and long-term self- Robert J. Inkrot, President Denise D. Schumacher, Vice President sufficiency. Susan M. Dyer, Treasurer M. Gail Myers, Secretary Vision Members To live in a community where H. Kim Baird Jessica E. Bauml all families have a place to call Donald L. Brown home and no one spends a night Ross A. Crawford without shelter. Terry E. Davis, Jr. Michael F. Haverkamp Steven D. Hengehold Sr. Lynn Heper, SC Core Values Megan J. McCuen Respect—We value, listen to, learn Sean G. Mullins from and appreciate each other, our Kathrine R. Phillips clients, our board, our donors and Robert M. Poulos Sharon C. Raess our community. Albert C. Smitherman Empowerment—We encourage, Robie K. Suggs build confidence, inspire and Amanda R. Toole Carolyn K. Washburn promote each person’s right to self- Carole C. Williams determination. Calvin T. Wright Integrity—We insist on absolute Advisory Council honesty, the highest standard of Robert A. Alexander conduct and accountability to each Stephen G. Brinker other and to all of our stakeholders. John D. Banchy Thomas R. Dietz Excellence—We demonstrate Robert S. Heidt, Jr. exceptional performance and Thomas C. Leugers service. Collaboration—We work with each Bethany House Leadership Susan S. Schiller, Executive Director other and our community to fulfill Gwendolyn Green, MEd, LSW, Shelter Director our mission and achieve our vision. Kelly K. Freyler, CPA, Finance Director Taryn R. Frymire, MS, LWS, Housing Director Hospitality—We welcome with Mary Bennett-Brown, Human Resources Director compassion those in need of housing and services. “Bethany House was a godsend!” Shelter Guest 513-921-1131 | bethanyhouseservices.org 4 ANNUAL REPORT 2016 5 Bethany House’s IMPACT in 2016 Bethany House helped 2,278 individuals—1,559 of whom were children—to achieve their goals of housing stability and long-term self-sufficiency through our Shelter Diversion, Emergency Shelter, Housing, and Post-Shelter Support programs. On the following pages, read about the five areas in which Bethany House has made an IMPACT in 2016. IMPACT 1 Changing Lives .................. 6-9 IMPACT 2 Our Supporters ................ 10-11 IMPACT 3 Affordable Housing ............. 12 IMPACT 4 Raising Awareness .............. 13 IMPACT 5 Moving Forward ................... 14 513-921-1131 | bethanyhouseservices.org 4 ANNUAL REPORT 2016 5 IMPACT 1 Changing Lives Emergency Shelter HIGHLIGHTS Bethany House Services provides a sanctuary for In 2016, the average LENGTH OF STAY in desperate homeless families in need of help to shelter DECREASED by about 20% to 47 days achieve stable housing and income. Our shelters from the average of 58 days in 2015. provide the secure environment needed for parents to look beyond their current situations and to plan This past year we saw FAMILY SIZE INCREASE for their futures. The shelter meets each family’s to families with 8, 9 and 10 children; the immediate needs for safety, housing, food, and average age of these children increased to other necessities. During their stay in a BHS shelter, 7.03 years, driven largely by the number of parents receive comprehensive case management teenagers in shelter. from experienced social workers who guide the families through the process of developing a In response to the increasing number of reality-based plan for ensuring a secure future in children served at BHS, A NEW STAFF stable housing. POSITION—the Child Parent Coordinator— was created, and the Board’s Social Services “When I spend time with these Committee formed a Children’s Task Force. kids, I see so much potential. We have to help these children Staff worked with Early Childhood Play overcome their obstacles and Specialists to develop a plan to ensure achieve their possibilities.” THERAPEUTIC PLAY SPACE at the shelters.
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