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YOU Gave Children a Home BE THANY IMPACT H O Use Services 2017 REPORT DEAR FRIENDS of BETHANY HOUSE—

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YOU Gave Children a Home BE THANY IMPACT H O Use Services 2017 REPORT DEAR FRIENDS of BETHANY HOUSE— YOU Gave Children a Home BE THANY IMPACT h o use services 2017 REPORT DEAR FRIENDS OF BETHANY HOUSE— Children represent the largest segment of Bethany’s homeless population—we served over 1,450 children last year. Not surprising then, that we chose children as the theme for our 2017 Impact Report. The impact that YOU, our donors and volunteers, play in fulfilling our mission every day is inspiring. YOU Gave Children a Home each time you wrote a check, brought a meal, provided child care or delivered an item or two from our Wish List. YOU are making a difference. In 2017, we sought additional resources and formed Robert J. Inkrot Susan S. Schiller new partnerships to expand our services and meet the ever-growing needs of our families. • We have seen mental health issues like we have never seen before, which often prevent parents from maintaining employment and positive parenting. New collaborations and on-site services addressed the needs of both parents and children. • A new Permanent Supportive Housing program started in July provides assistance for families with longer-term needs. • To ensure families do not return to homelessness, our Post-Shelter Support expanded to an all-time high, with 130 families served. • Staff trained in Trauma-Informed Care brought a new level of understanding and compassion to services. • With the knowledge that most people are not aware of the thousands of children experiencing homelessness in Cincinnati, volunteers from our new Speakers Bureau took our message to the community. • Special outreach to churches communicated the urgency of our needs and the importance of their support. • Meetings with both elected officials and staff at the city, county, state and federal levels informed policy makers and community leaders on the challenges our families face — lack of affordable housing, transportation, child care, mental health services and decent paying jobs, all of which are associated with generational poverty. As the largest family homeless shelter and the largest provider of HUD-funded housing for families in our community, we have a responsibility to ensure the voices of Bethany’s children and parents are heard. While we have made great strides in expanding services to our families, we know we could do so much more if we had proper facilities. As we write this Impact Report, we believe that 2018 will bring us closer to our vision of combining our six scattered sites. We ended the year in a strong position financially — critical to beginning a Capital Campaign and with a Strategic Plan for 2018-2020! Our sincere gratitude to each of you for the role you have played this past year. We invite you to celebrate with us as we review the IMPACT you had in 2017! Thank YOU, Robert J. Inkrot Susan S. Schiller Board President Executive Director 513-921-1131 | bethanyhouseservices.org | 2 IMPACT REPORT 2017 | 3 ABOUT BETHANY HOUSE 2017 Board of Directors Bethany House Services acknowledges the contributions of the following Board Members for their time and leadership in 2017. Officers Robert J. Inkrot, President Mission Denise D. Schumacher, Vice President Bethany House Services empowers M. Gail Myers, Secretary homeless and at-risk families with the Susan M. Dyer, Treasurer solutions to achieve housing stability and long-term self-sufficiency. Members H. Kim Baird Megan J. McCuen Vision Donald L. Brown Sean G. Mullins To live in a community where all Ross A. Crawford Kathrine R. Phillips Terry E. Davis, Jr. Robert M. Poulos families have a place to call home and Sharron M. DiMario Albert C. Smitherman no one spends a night without shelter. Jamie S. Easterling Robie K. Suggs Annette M. Franke Amanda R. Toole Core Values Michael F. Haverkamp Ian A. Van Handel RESPECT – We value, listen to, learn from Steven D. Hengehold Carolyn K. Washburn Sr. Lynn Heper, SC Carole C. Williams and appreciate each other, our clients, Catherine A. Kitchin Terri L. Williams our board, our donors and our community. EMPOWERMENT – We encourage, build confidence, inspire and promote each Advisory Council person’s right to self-determination. Robert A. Alexander Thomas R. Dietz INTEGRITY – We insist on absolute John D. Banchy Dr. Robert S. Heidt, Jr. Stephen G. Brinker Thomas C. Leugers honesty, the highest standard of conduct and accountability to each other and to all of our stakeholders. EXCELLENCE – We demonstrate Bethany House Leadership exceptional performance and service. Susan S. Schiller, Executive Director Gwendolyn M. Green, MEd, LSW, Shelter Director COLLABORATION – We work with each Kelly K. Freyler, CPA, Finance Director other and our community to fulfill our Taryn R. Frymire, MS, LSW, Housing Director mission and achieve our vision. Mary E. Bennett-Brown, Human Resources Director HOSPITALITY – We welcome with compassion those in need of housing and services. 513-921-1131 | bethanyhouseservices.org | 2 IMPACT REPORT 2017 | 3 Shelter Bethany House Services (BHS) provides emergency shelter for families living on the streets, in their cars or abandoned buildings, and helps them achieve stable housing and income. The shelter meets each family’s immediate needs for safety, housing, food and other necessities and provides a secure environment for parents to plan for their futures. During their stay in a BHS shelter, parents receive comprehensive case management from experienced social workers who guide the families through the process of developing a reality-based plan for ensuring a secure future in stable housing. Shelter HIGHLIGHTS Shelter bed 90% of shelter nights increased families exited to from 48,184 in 2016 positive housing to 49,429 in 2017. outcomes. Families Children 253 Served 709 Served Staff from all Families Children 2-year recidivism* departments Served Served rates improved participated in 253 709 2016 recidivism for Trauma-Informed families who exited Care training. in 2014 is 21.9%. Agency Trainers 2017 recidivism for and Champions families who exited were identified to in 2015 is 16.1%. continue employee training and full 1,030 *Return to shelter implementation. Individuals Bed 1,030Served 49,429 Nights Individuals Bed Children’s Services Served 49,429 Nights HIGHLIGHTS The Ages & Stages Therapists and Care Increased collaboration with Questionnaire, which reliably Coordinators provide on-site Cincinnati Public Schools identifies young children with assessments and counseling has resulted in an improved developmental delays, is now for children. school enrollment process and being administered. transportation for children. Children receive medical and Children’s Committee of the We initiated post-shelter dental services through the Board was reinstated. follow-up and support School Based Health Centers. services for high-risk children leaving shelter. 513-921-1131 | bethanyhouseservices.org | 4 IMPACT REPORT 2017 | 5 Post-Shelter Support Post-Shelter Support provides assistance for two groups of families: 1) Shelter to Home provides the “up front” funding needed to move families out of shelter as quickly as possible and ensure they have the necessities to establish a home; 2) Aftercare provides emergency assistance to families in danger of losing their home, regardless of how long it has been since they left shelter. HIGHLIGHTS TRAUMA-INFORMED CARE (TIC) In 2017, 130 54 families is changing the services that BHS has provided families received who left shelter for the past 34 years and the delivery of Post-Shelter from 2014 to 2017 services across the nation. TIC focuses on a Support, a 57% received Aftercare person’s experiences before trying to address increase over 2016. services. the behavior. This different approach is subtle but has a profound effect. Rather than asking, “What’s wrong with you?” the question asked The average amount 76 families received is, “What happened to you?” of assistance Shelter to Home received was assistance. To learn more about Trauma-Informed Care, $802.45. watch Oprah’s recent 60 Minutes segment: https://www.cbsnews.com/news/oprah- winfrey-treating-childhood-trauma/ $104,318 $53,530 $104,318 130 83 $53,530 2016 2017 2016 2017 Families that Received Post-Shelter Dollars Post-Shelter130 Support Received by Families 83 513-921-1131 | bethanyhouseservices.org | 4 2016 2017 2016 2017 IMPACT REPORT 2017 | 5 Families that Received Post-Shelter Dollars Post-Shelter Support Received by Families Housing for Families Bethany House Services (BHS) is the largest provider of HUD-funded housing for families in HIGHLIGHTS the Cincinnati/Hamilton County Continuum of Care (CoC) and offers three housing programs: Shelter Diversion, Rapid Re-Housing and SHELTER DIVERSION Permanent Supportive Housing. 8% more families were diverted from shelter directly into permanent housing in 2017. SHELTER DIVERSION identifies immediate permanent housing and provides case 84% of the families increased their self- management and rental assistance for families sufficiency scores during 3-6 months of at imminent risk of homelessness. Shelter program participation. Diversion is more cost-effective than entering 74% of families exiting the program increased an Emergency Shelter, plus the family avoids the their income, compared to 65% of families in trauma of homelessness. 2016. RAPID RE-HOUSING provides financial assistance and services to quickly re-house and stabilize RAPID RE-HOUSING those families who are experiencing homelessness and living in an Emergency Shelter. The program Two of BHS’ three RRH programs ranked in provides case management, help finding the top 10% of all CoC Housing programs in affordable housing, short-term or medium-term Hamilton County. rental assistance, credit counseling, security 28% more families were rapidly re-housed or utility deposits, utility payments and moving in 2017. expenses. Housing clients now receive diagnostic PERMANENT SUPPORTIVE HOUSING (PSH) assessments and ongoing counseling from combines non-time-limited rental assistance a new on-site mental health collaboration. with wrap-around supportive services for people with complex needs related to physical BHS was awarded a fourth Rapid Re-Housing or mental health, developmental disabilities contract starting July 1, 2018.
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