USAID INDONESIA URBAN WATER SANITATION AND HYGIENE

FINAL REPORT EXECUTIVE SUMMARY

JUNE 2016

This document was produced for review for USAID/Indonesia by the Indonesia Urban Water, Sanitation and Hygiene (IUWASH) project, implemented by DAI, in accordance with ADS Chapter 320.3.2.4 (e) A 05/05/2009 Revision.

EXECUTIVE SUMMARY OF FINAL REPORT

Dadi Setya Wijanarko, one of Member of Community-based Organization from RW 022 Tanah Merah Jakarta Utara is testing of water flow from Master Meter System installed in this area. Beneficiary of Master Meter System is happy to have new access to safe water supply after they wait for years. This system gives benefit to 309 poor households.

Photo Credit: DES SYAFRIZAL

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USAID INDONESIA URBAN WATER SANITATION AND HYGIENE

FINAL REPORT EXECUTIVE SUMMARY

Program Title: USAID Indonesia Urban Water Sanitation and Hygiene

Sponsoring USAID Office: USAID/Indonesia Office of Environment

Contract Number: AID-497-C-11-00001

Contractor: DAI

Date of Publication: June 2016

Author: DAI

This document was produced for review for USAID/Indonesia by the Indonesia Urban Water, Sanitation and Hygiene (IUWASH) project, implemented by DAI, in accordance with ADS Chapter 320.3.2.4 (e) 05/05/2009 Revision.

TABLE OF CONTENTS

TABLE OF CONTENTS ...... I IUWASH OVERVIEW ...... 1 IUWASH OPERATIONS ...... 3 VISION INTO ACTION ...... 4 SUMMARY OF ACHIEVEMENTS ...... 5 GRANT PROGRAM ...... 6 REGIONAL PROGRAM ...... 8 WATER SUPPLY MATRIX ...... 25 SANITATION MATRIX ...... 26 CROSS CUTTING PROGRAM MATRIX ...... 28

I II EXECUTIVE SUMMARY OF FINAL REPORT

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IUWASH OVERVIEW

The Indonesia Urban Water, Sanitation and Hygiene (IUWASH) Project has been a five-year four-month, $40.7 million initiative designed to support the Government of Indonesia (GOI) in the achievement of its safe water and sanitation Millennium Development Goal (MDG) targets, as well as its recently-established policy objective of “Universal Access” to water and sanitation services nationwide.

The IUWASH Project worked with a comprehensive group of stakeholders, including Indonesian government agencies (central, provincial, and local), local government-owned water utilities (PDAMs), sector associations, NGOs, communities, universities, and the private sector. Through support Demand Advocacy Policy and of GOI agencies and associated initiatives, IUWASH Mobilization Finance sought to achieve the following “high level” results: [Comp 1] Service [Comp 3] • An increase of 2,400,000 million people in Delivery urban areas with access to improved water Regulation supply; Accountability & Supervision • An increase of 250,000 people in urban areas with access to improved sanitation facilities; • A decrease of 20% in the per-unit water cost Improved & Expanded paid by the poor in targeted communities; Capacity and [Comp 2] • 100,000 people trained in WASH related areas.

Figure 1: IUWASH Conceptual Framework. In support of the above results, IUWASH was organized around three technical components that together contributed to increased access to water and sanitation services (see Figure 1, IUWASH Conceptual Framework). The three components were as follows:

 Demand for safe drinking water and improved sanitation mobilized among urban communities and households with currently unimproved access. Project activities stimulated demand from both civil society and local governments for improved and increased water supply and sanitation services, which included making service providers more accountable to the citizens they serve and the local government owners. IUWASH’s approach for achieving this result was to give a voice to hidden demand where previously none existed.

 The capacity to sustainably meet this mobilized demand with improved water and sanitation services built among the public and private sector institutions best placed to provide these services in urban areas. The water and sanitation sector has traditionally faced several challenges, including poor management, insufficient funding, and operational inefficiencies. To address these issues, IUWASH strengthened the capacity of key institutions including the local government, PDAM, civil society, small and medium enterprises (SMEs), and community groups.

 A governance and financial enabling environment created that supports equitable access to safe drinking water and improved sanitation in urban areas. Facilitating an improved enabling environment for water and sanitation services involved the active participation of local governments and parliaments as the owners of water utilities. GOI programs to improve sanitation also depended on local governments to lead the

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development and implementation of citywide sanitation plans that support household, community- based, and centralized solutions in accordance with citywide objectives.

YUSUF AHMAD CBO member is recording the water use through Field practice in TOT KPP for operational and meter installed at one of household using Master maintenance of communal sanitation facility. Meter system in Tanah Merah, Jakarta.

While IUWASH was designed around the three above components, project workplanning and reporting followed the project’s two main sectors of intervention (water supply and sanitation) and “crosscutting areas” that are common to each. These areas of activity are as follows:

Water Sector Sanitation Sector Cross-Cutting

WS-1 PDAM Operations SAN-1. Individual Sanitation Systems CC-1: Local Gov’t policy development WS-2 PDAM Finance SAN-2. Communal Sanitation Systems CC-2: Local Gov’t budget allocations WS-3 PDAM Customer Relation SAN-3: Off-site sanitation (sewerage) CC-3: Citizen engagement mechanisms WS-4 Raw Water / Climate Change SAN-4: Urban Sludge Management CC-4: Gender mainstreaming WS-5 Microfinance SAN-5: Support Pokja Sanitasi/AMPL CC-5: Mobilizing CSR funding WS-6 Master Meters WS-7 PDAM Capital Investment WS-8 PDAM Governance

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IUWASH OPERATIONS

To support the program implementation at national and regional level, IUWASH established offices as follows:  National Office: The Jakarta office served as the IUWASH headquarters and managed relationships and reporting to USAID and central government counterparts. It also served as the base of operations for IUWASH’s designated key personnel, senior technical specialists, and finance and administrative personnel, all of whom worked closely with the Project’s regional teams.  Regional Offices: IUWASH regional offices were located in Medan, Jakarta (covering West Java, Jakarta and Banten), Semarang, Surabaya, and Makassar. These offices served as primary implementation centers for all assistance provided at the local level, and each oversaw programming for about 11 municipalities. Regional offices were led by senior Indonesian experts (Regional Coordinators or “RCs”) and were responsible for day-to-day activity implementation and direct interface with provincial and local partners.

Table 1 below enumerates the Project’s local government partners in each of the five regions.

Table 1. IUWASH Locations South North West Java, Central East Sulawesi/East Sumatra Jakarta, Banten Java Java Indonesia  Medan city  Bekasi city  Semarang city  Gresik district  Ambon city  Binjai city  Bekasi district  Semarang dist.  Lamongan dist.  Jayapura city  Langkat district  Bogor city  Kendal district  Mojokerto dist.  Jayapura district  Pematang Siantar  Karawang dist.  Kudus district  Probolinggo dist.  Jeneponto  Tanjung Balai city  Lebak district  Surakarta city  Sidoarjo district  Makassar city  Tebing Tinggi city  Serang district  Salatiga city  Surabaya city  Maros district  Sibolga city  Tangerang dist.  Rembang dist.  Mojokerto city  Takalar district  Asahan district  DKI Jakarta  Sukoharjo dist.  Probolinggo city  Parepare  Labuhanbatu dist.  Bandung district  Klaten district  Jombang dist.  Enrekang  Purwakarta dist.  Batang district  Malang city  Pinrang district  Tang. Sel. city  Malang district  Sidrap district  Batu city  Bantaeng district

Total = 9 Total = 11 Total = 10 Total = 12 Total = 12

Using the regional offices as programmatic support platforms and reporting hubs, IUWASH also posted 37 City Coordinators (CCs) among the 54 partner municipalities (with each CC assigned to one or two municipalities). Embedded within local governmental partner institutions, the CCs oversaw local-level project work planning, ensured strong communications with other IUWASH offices, and provided hands- on support in activity development and implementation.

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VISION INTO ACTION

This strategic vision for IUWASH emphasized the development of urban water supply and sanitation solutions that would be incorporated into national and local development strategies, enabling local governments and their service providers to deliver high-quality, efficient water and sanitation services. IUWASH further anticipated that such solutions would lead to sustainable increases in coverage well beyond the project’s end date, especially for the urban poor. The IUWASH team’s approach for achieving this vision was to: • Serve as a catalyst for linking local level needs with national-level resources that are often difficult for ALAM WIJAYA/ IUWASH WJDB local stakeholders to access; Mayor of Bekasi, Rahmat Effendi launched the • Improve the capacity of Indonesian water utilities WTP Teluk Buyung construction on March 10, to reach development targets while accounting for 2016, accompanied by USAID Indonesia’s threats to their water resources, including those Climate, Water and Energy Team Lead, Brian Dusza, the Head of City Legislative Council due to or exacerbated by climate change; (DPRD) Bekasi, H. Tumai and other partners. • Improve the prospects for sustainable progress in sanitation through institutional capacity development and unleashing the untapped willingness of households to invest in sanitation improvements; • Implement all activities through a lens of good governance—whether democratic governance (local government and civil society engagement) or corporate governance (such as PDAM operations and service delivery).

A vehicle of the UPTD-PAL of Makassar used The above vision guided IUWASH implementation in promotional events. throughout its span and was further embodied in annual work plan development. This was represented by specific themes attached to each annual work planning exercise and which are summarized for each Project Year (or “PY”) as follows: • PY 1/2, “Building the Foundation”: The project focused attention on putting into place the essential infrastructure, relationships and programmatic framework to achieve the five-year vision set forth above. • PY 3, “Seizing the Opportunity”: IUWASH took advantage of the platform established earlier to support stakeholders across all areas of involvement and identify areas of particular opportunity. • PY4, “Maximizing Resources for Greatest Impact”: The project extended and deepened its support across several areas, most notably as concerns sanitation and with additional financial support from USAID. • PY 5, “Optimizing Performance and Informing Policy”: IUWASH began a concerted effort to inform national policy and programs based on its experiences at the local level. • PY6, “Achieving Targets and Leaving Behind Sustainable Results”: This theme underscored the dual role the project had in its final year of meeting its performance obligations to USAID and ensuring that its many partners were well-equipped to continue progressing in the many areas addressed under IUWASH.

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SUMMARY OF ACHIEVEMENTS

Over the course of the past five years IUWASH was able to make significant progress in multiple areas and in most of cases meet targeted outcomes and higher-level results as defined in the IUWASH Performance Monitoring Plan (PMP). These achievements included:  2,505,560 people obtained increased access to safe water supply in areas where IUWASH PDAM partners operated;  300,635 people obtained increased access to improved sanitation services in areas where IUWASH supported the construction of improved sanitation facilities;  A decrease of 57% in water costs for poor people in targeted communities;  105,537 people trained under IUWASH capacity-building activities, with women accounting for 33.08% of all training participants. The total budget spent in support of this training was US $2,929,363;  60,127 households demonstrated a willingness to pay for sanitation improvements;  261 government cadres implemented water and sanitation programs, with 118 people participating in Training of Trainer events (TOTs) on Urban Sanitation Promotion;  The PDAM Performance Index for 48 PDAMs rose by an average of 73.47%;  24 PDAMs submitted debt restructuring plans to the Ministry of Finance (MoF) and monitored the implementation of debt restructuring plans;  56 Small Medium Enterprises (SME) assisted in expanding their services to sanitation system development;  210 people from IUWASH partners with an increased understanding/capacity in climate change adaptation in the water supply sector;  50 Local Governments increased local budget (APBD) allocations and improved their policy to support improvements in the water and sanitation sector;  US$38,271,177.28 leveraged in support of water and sanitation service expansion;  23,340 households obtained new water connections (16,971 households) or an improved sanitation facility (6,369 households) through microcredit initiatives;  21 Local Government partners developed Citizen Engagement Mechanism to support greater accountability in water and sanitation services.

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GRANT PROGRAM

The total value of the Grants under Contract (GUC) activity of IUWASH was $ 1,510,344 over five years.. While the grants program was important in and of itself, IUWASH was careful to ensure that grant activities contributed directly to the project’s targeted outcomes, were innovative and unique, and could be replicated or scaled up by communities, the local government or interested private sector partners. IUWASH also endeavored to ensure that there was an appropriate geographic distribution of grant funds (see charts below). It is noteworthy that the majority of grant DES SYAFRIZAL funds were directed to sanitation- Inauguration of Communal Sanitation system in Margasana, related activities. This is due to both Serang. high demand from local government partners for assistance in sanitation programming, as well as the nature of many sanitation programs which are often community-based and, hence, more appropriate for involvement by local NGOs as grantees.

Figure 2: Grant Support by Sector. Figure 3: Grant Support by Region

Aside from contributing to overall project achievements, the IUWASH Grant Programs also registered success in other areas, such as:  Increased capacity of grantees to implement WASH programs overall. . This is demonstrated by some grantees that were able to obtain funding from other organizations for similar work undertaken with IUWASH, such as Gita Pertiwi which received a grant from Danone Aqua in Klaten after successfully implementing a similar activity for IUWASH.  Strong buy-in from Local Governments to replicate IUWSH grant program activities. This is exemplified by a Master Meter water supply program in Kota Sibolga which, following the

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successful completion of the grant, the PDAM was able to obtain support from Bank Sumut and the local government of Kota Sibolga to construct two (2) additional systems. Another example is from an IUWASH grant program that involved the development of a school sanitation system in Serand District which was subsequently replicated by the local government. Many more examples exist of such results including in Central Java and East Java which led to the expansion of household connections to existing communal wastewater treatment facilities.

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REGIONAL PROGRAM

While IUWASH at the national level provided overall direction and guidance, the strength of the project resided principally in the work of its regional offices which directly responded to needs, opportunities and the often changing conditions of its 54 LG partners. IUWASH support to these partners was implemented through the 18 programmatic areas of involvement reviewed previously and which included: eight (8) water supply related (WS) programs, five (5) sanitation-oriented programs, and five (5) cross-cutting programs. Given the differing requirements at the local level, the mix of IUWASH activities often varied among its LG partners. This was also in-line with the project’s “demand-driven” approach which sought to ensure strong buy-in for IUWASH activities.

One cornerstone of IUWASH work with LG partners was the establishment of Partnership Agreements with each LG which outlined the roles and responsibilities of each party and also provided a summary work plan which was updated each year. This ensured that planned activities and expectations were clear and further added a high degree of legitimacy to the project’s work across multiple LG departments and offices.

As a small part of the project’s overall exit strategy, formal closing events were also held in each region. In addition to reviewing program accomplishments, they also served as an opportunity to review remaining challenges and, importantly, renew LG commitment (as well as that of national GOI partners) to continue to progress in the work that lies ahead. The following is information on closing events at the regional level:

Closing Event Event Date Venue Host USAID Representative North Sumatra 19 January 2016 Grand Angkasa Governor of North Vice Director of Hotel, Medan Sumatra Province Environment Office of USAID Indonesia West Java/Banten 14 April 2016 Grand Royal Provincial Secretary Senior Advisor of USAID Panghegar Hotel (Sekda) of West Java Indonesia Bandung Province Central Java 15 March 2016 Crowne Hotel, Governor of Central Vice Director of Semarang Java Province Environment Office of USAID Indonesia East Java 3 March 2016 Bumi Hotel Assistant to Governor Vice Director of Surabaya of East Java Province Environment Office of USAID Indonesia South Sulawesi 23 February Grand Clarion Head of Environment USAID Indonesia Mission 2016 Hotel, Makassar Office of South Director Sulawesi Ambon 28 January Swiss Bell Hotel, Mayor of Kota Ambon Vice Director of Municipality Ambon Environment Office of USAID Indonesia Papua Province 4 February 2016 Horison Hotel, Vice Mayor of Jayapura Water Team Lead of Jayapura Municipality Environment Office of USAID Indonesia

The following provides a summary of the general profile and IUWASH achievements in each region, as well as detailed information on some highlights of IUWASH work in each assisted LG.

USAID INDONESIA URBAN WATER SANITATION AND HYGIENE WWW.IUWASH.OR.ID 8 FINAL REPORT MARCH 2011 – JUNE 2016

PARTNERSHIP

9 PDAM partners (Medan, Binjai, Langkat, Tebing Tinggi, Pematang Siantar, Asahan, PROFILE Tanjung Balai, Labuhan Batu, Sibolga), KfW (German Development Bank), Dewan Pimpinan Daerah (DPD) PERPAMSI Indonesia Urban Water, Sanitation Sumatera Utara, Satker Air Minum dan and Hygiene (IUWASH) is a United Sanitasi Sumatera Utara – PPK Air Minum States Agency for International & PPK Air Limbah, Dinas Perumahan dan Development (USAID)-funded Permukiman Kota Medan, CSR Bank SUMMARY project. IUWASH aims to develop Sumut, sAIIG, District Health Office in ACHIEVEMENT access to water and sanitation Pematangsiatar, Medan, Tebing Tinggi and services for communities, including Binjai, PNPM Mandiri Perkotaan, Credit ------Union (CU) Saroha and CU Mandiri, Bappeda low-income people in urban areas of North Sumatera Province, IDB, YAKMI. NORTH Indonesia. SUMATRA In Sumatra Utara, IUWASH works with nine cities/districts including Medan city, Binjai city, Pematangsiantar city, Tanjungbalai city, Tebing Tinggi city, Sibolga city, Asahan district, Labuhanbatu district and Langkat district.

PROGRAM RESULT

397,715 people $ 2.1 million obtained access to safe water supplies in additional assistance has been leveraged from the Government of Indonesia and private sector

25,930 people 12 Government institutions and CSOs gained access to improved sanitation implement WatSan programs facilities

12,060 people 9 Local Governments increased local (33% of whom are women) have budget (APBD) allocations and improved benefited from project training activities their policies to support improvements in WatSan sector

5 Local Governments 2 Local Governments Established Citizen Engagement Waste Water Management Units Mechanism (CEM) to support established and operational improvement of WASH sector

9 FINAL REPORT MARCH 2011 – JUNE 2016

NORTH SUMATRA

Langkat District Medan Municipality

• Total Population (2015): 1,013,385 people / 249,048 Household • Total Population (2015): 2,210,624 people / 507,205 households • Percent of Poor Household (2014): 9.99% • Percent of Poor Household (2014): 9,12% • Household served by piped water (2015): 15.581 • Households served by piped water (2015): 472.789 • Household with basic sanitation (2010): 127,794 • Household with basic sanitation (2010): 424,178

In Langkat the Partnership Agreement was signed on 21 June 2013 and the focus of IUWASH IUWASH support to the LG of Medan commenced following the signing of the Partnership Agreement on 26 September 2011. Besides increasing the support was in the water supply sector with PDAM Kab. Langkat. The key programs aimed at PDAM PDAM performance Performance improvement were in energy efficiency, NRW reduction, distribution network index, IUWASH supported PDAM Tirtanadi in evaluating the sustainability of raw water resources through a study on raw water sources for improvement, GIS/MIS, billing and accounting, development of PDAM Customer Forum (FKP) and Martubung and the regionalization of raw water for MEBIDANG (Medan, Binjai and Deli Serdang). Raw water from the Martubung area is business plan and new SOP development. The FKP supported the PDAM to resolve customer’s important for serving poor people in Belawan area. The study was included in the Climate Change Adaptation plan. The Coca- problems more efficiently and effectively. FKP also Cola Foundation Indonesia (CCFI) funded the construction of 473 infiltration ponds in the Sibolangit area. Other programs supported the promotion of new household water connections to expand service coverage, including implemented were distribution network and production capacity improvements, GIS/MIS, billing and accounting, financial poor households. The microfinance program for new water connections in Kab. Langkat also showed a analysis, and the preparation of a new business plan and standard operating procedures. great success with 534 poor households obtaining better access to clean water, resulting in lower water cost and better service in term of quality, quantity and continuity. The In the sanitation sector, IUWASH supported the development of individual sanitation and sewerage systems. For individual promotion of new connections also was done through a new Citizen Engagement Mechanism (CEM) poor households in Belawan, living in small wood houses above the ocean, IUWASH promoted established through radio programming, which now has a regular program to promote the increase construction of (fiber-glass) septic tanks, financed by LG Medan, in combination with initiating community- access to safe water supply and sanitation services. based septage management operated by a local CBO. For the city sewerage system IUWASH helped operators with extensive promotion and marketing campaigns resulting in 3,658 new households connected to the system. Also, the IUWASH regional team introduced improved urban septage management (to be operated by PDAM Tirtanadi) to the local governments of Kota Medan and North Sumatra Province. Binjai Municipality

• Total Population (2015): 264,687 people / 60,780 households • Percent of Poor Household (2014): 6.38% Labuhanbatu District • Households served by piped water (2015): 12,222 • Household with basic sanitation (2010): 49,809 • Total Population (2015): 462,191 people / 104,137 Household After signing a Partnership Agreement on 3 October 2011, IUWASH started to support PDAM Kota Binjai with • Percent of Poor Household (2014): 8.20% increasing its performance through the development of its billing and accounting systems, including establishment of SISKA • Household served by piped water (2015): 8.075 (Sistem Informasi, Komputerisasi, Akutansi), which increases the transparency and accountability of PDAM operations. • Household with basic sanitation (2010): 54,893 IUWASH also facilitated expanding services through a new WTP in Marcapada (40 lps) for 3,200 connections targeting 40% poor houses. PDAM Binjai also joined the development of MEBIDANG (regionalization of raw water with Medan and Deli IUWASH’s formal partnership with the LG of Labuhanbatu District started on 31 October Serdang). Other programs with the PDAM included: NRW reduction, distribution network and production capacity improvement, 2012 with an action plan to support increasing access to safe water supply and sanitation GIS/MIS, financial analysis and new SOPs development. services. Key programs by IUWASH to improve performance of the PDAM included: reducing NRW, production capacity improvement, development of billing and accounting systems, The key achievement in sanitation sector was the development of the sanitation management unit (UPTD) to support small development of PDAM business plans and new SOP development, financial performance and sewerage and individual sanitation systems. IUWASH also facilitated a new Mayoral Regulation as the basis of UPTD establishment. microfinance. In addition to these programs, IUWASH also helped PDAM Labuhanbatu LG Binjai allocated Rp. 822 million from its APBD 2016 to support UPTD operation and agreed upon a 5 year UPTD roadmap. leverage funding from the Central Government for construction of three new WTP in Rantau Utara (40 lps), Bilah Barat (50 lps) and Panai Tengah (20 lps). IUWASH provided support on DED development and preparing readiness criteria to obtain additional financing from the Central Government. The construction of new WTPs were completed in October 2015 and Asahan District expected to serve an additional 6,300 new connections. Besides this program, PDAM • Total Population (2015): 706,283 people / 164,935 Household Labuhanbatu also supported a “water for the poor” program through the implementation of • Percent of Poor Household (2014): 10.98% microfinance, where IUWASH supported increasing capacity of PDAM staff on promotional • Household served by piped water (2015): 17.430 activities. A total of 419 poor households obtained a new water connection through the PDAM’s microfinance program. • Household with basic sanitation (2010): 97,673

IUWASH started support to the LG of Asahan after signing a partnership agreement on 1 October 2012. In the water supply sector, IUWASH supported PDAM Kab. Asahan with NRW reduction, energy efficiency, improving the distribution network, GIS/MIS, tariff review, billing and accounting, financial analysis, and SOP development. One of significant results under this program was in the development of a GIS/MIS program. IUWASH conducted capacity building for PDAM staff and supported the digitization of PDAM customer data. This program helped the PDAM to track problems in the distribution network and better respond to customer needs. This program was started already in two areas (Kisaran Barat and Kisaran Timur) for 3,500 customers. It helped to manage existing connections and develop plans for connection expansion. In the sanitation sector, IUWASH supported the LG partner to develop an IPLT design as well as to strengthen the local WASH 10 Working Group (Pokja AMPL) to prepare readiness criteria for receiving support from National Government through PPSP Program. The LG of Asahan district also developed a city sanitation strategy in 2014.

FINAL REPORT MARCH 2011 – JUNE 2016

NORTH SUMATRA

Pematang Siantar Municipality Tebing Tinggi Municipality

• Total Population (2015): 247,411 people / 57,844 household • Total Population (2015): 156,815 people / 37,478 households • Percent of Poor Household (2014): 10.35% • Percent of Poor Household (2014): 11.08% • Household served by piped water (2015): 61.795 • Households served by piped water (2015): 83,338 • Household with basic sanitation (2010): 48,720 • Household with basic sanitation (2010): 28,579

The LG of Pematang Siantar Municipality signed a Partnership Agreement with IUWASH on 3 The LG of Tebing Tinggi showed high commitment to support improving its WASH services through the October 2011.Support to the PDAM covered technical, management and financial aspects to execution of the Partnership Agreement with IUWASH on 3 October 2011. The focus of IUWASH support to improve PDAM performance index. A significant achievement was the development of a climate PDAM Tebing Tinggi was on the development of a Business Plan (2013-2017), which was approved by the change adaptation plan for raw water conservation, following an initial climate change Mayor. IUWASH also facilitated PDAM Kota Tebing Tinggi to leverage APBN and APBD funding to construct a vulnerability assessment which identified potential risks and mitigation measures to conserve their new WTP in Kutilang area (50 lps), for 3.500 connections from which 40% is targeted for poor houses. raw water resources. A concrete activity was conducted through construction of 291 IUWASH assisted with the DED, reviewing RISPAM and conducted advocacy to the local and central infiltration ponds funded by the Coca-Cola Foundation Indonesia (CCFI) and IUWASH. governments. Other programs implemented were energy This effort was supported by the adoption of a regulation (Peraturan Walikota) on protection efficiency, NRW reduction, production capacity improvement, billing and accounting, PDAM Customer of raw water resources, signed by the Mayor. Other programs implemented were NRW Forum, financial aspect, business planning, and new SOP development. reduction, distribution network improvement, GIS/MIS, tariff review, billing and accounting systems, PDAM Customer Forums, financial aspect and business plan and new SOPs development. A significant result in the sanitation sector was the signing of Mayoral Regulation on domestic wastewater management, followed by the development of individual, communal and small scale In the sanitation sector, IUWASH worked closely with the Health Office to promote the development sewerage systems. IUWASH facilitated the Bappeda, PNPM Mandiri and STBM Programs to create of microfinance for sanitation. IUWASH provided capacity building for credit union synergies on joint program development, including promotional activities. A total of 454 groups on the implementation of promotional activities that supported increased access to individual households now have improved sanitation facilities through these systems. The high sanitation system. commitment of the LG of Kota Tebing Tinggi continued by the establishment of Sanitation Management Unit (UPTD) to manage all these system. For sustainability, the UPTD now has a 5 year roadmap, for which IUWASH provided series of capacity building activities to UPTD staff and advocacy to LG. IUWASH support also included implementation of gender mainstreaming to LG programs through development of Planning and Budgeting Responsive Gender, for which LG of Tebing Tinggi received national award called the “Anugerah Parahita Ekapraya” in 2015, which recognizes outstanding efforts in improving gender programming in their Sibolga City respective jurisdictions..

• Total Population (2015): 86,519 people / 18,566 Household • Percent of Poor Household (2014): 12.26% • Household served by piped water (2015): 13.830 Tanjungbalai Municipality • Household with basic sanitation (2010): 7,075 • Total Population (2015): 167,012 people / 35,708 households Sibolga’s Mayor showed a strong commitment to support the improvement of the WASH sector through the signing of • Percent of Poor Household (2014): 14.02% the Partnership Agreement on 9 November 2012, resulting in a portfolio of interventions in areas such as distribution • Household served by piped water (2015): 22.441 network improvement, GIS/MIS establishment, tariff review, development of a PDAM Customer Forum, Climate Change • Household with basic sanitation (2010): 23,633 and Adaptation Plan for raw water protection, financial aspect, and development of new SOPs to support the PDAM’s operations. Another significant achievement was increasing access of poor people to safe water supply through Master IUWASH started supporting LG Tanjung Balai following the signature of the Partnership Agreement on 3 Meter Systems. After a pilot project on Master Meter was done by IUWASH support in Kelurahan Simare-mare, the LG October 2011. As part of increasing PDAM performance index, IUWASH supported PDAM to conduct replicated this to Aek Parumbunan. A total of 213 poor households are now benefitting from easier access to clean energy efficiency audit, because energy of PDAM is 50% of the total operational cost every month. The audit water. Most of them live in hilly areas and previously had difficulties to carry water up to their houses, but now they are recommendations were then followed up by PDAM, who invested Rp. 1 Billion to buy new pumps. This very happy to obtain water directly at their home for first time in 25 years. investment will be paid back within 2,5 year from enery savings. Another significant result is expanding services through construction of two new WTP in Kelurahan Sirantau (100 lps) and Pasar Baru area (40 lps), The sanitation program by IUWASH focused on increasing sanitation access of poor people. IUWASH initiated which will expand serivces for at least 10,000 new connections in these areas. Other programs implemented development of 30 fiberglass septic tanks for poor households living in coastal area of Kelurahan Simare-mare and Sibolga were NRW reduction, distribution network and production capacity improvement, GIS/MIS, tariff review, Ilir. Sibolga LG agreed to replicate this program and already allocated APBD 2016 for construction of 50 more septic billing and accounting, financial aspect and business plan and new SOPs development. tanks. In the sanitation sector, IUWASH supported increasing access through small sewerage systems and initiate UPTD development. Also IUWASH facilitated the development of the Citizen Engagement Mechanism (CEM) through radio program and LG website. People can provide inputs during radio program and post input in LG Website to participate in improvement of the WASH services. 11

FINAL REPORT MARCH 2011 – JUNE 2016

PARTNERSHIP

9 PDAM partners (Serang, Lebak, Tangerang, Kota Bekasi, Kab. Bekasi, Purwakarta, Karawang, Bogor, Bandung), PROFILE Modern Land (private Sector), Aetra, PT. Palyja, District Health Office in Lebak, Serang, Tangerang, Tangsel, Bogor, Kota/Kab Indonesia Urban Water, Sanitation, Bekasi, Bandung, KPP UMKM Syariah, PT. and Hygiene (IUWASH) is a United BPR Kerta Raharja, IDB, sAIIG, PD PAL Jaya, States Agency for International Local Government Agencies (UPTD, Dinkes, SUMMARY PU, BLHD, SKPD), PT. SCTV and Indosiar. Development (USAID)-funded ACHIEVEMENT project. IUWASH aims to develop ------access to water and sanitation WEST JAVA services for communities, including low-income people in urban areas DKI JAKARTA of Indonesia. BANTEN In West Java, DKI Jakarta, Banten, IUWASH works in eleven districts/cities: Bandung District, Bekasi District, Karawang District, Purwakarta District, Bekasi City, Bogor City, DKI Jakarta, Lebak District, Serang District, Tangerang District and Tangerang Selatan City.

PROGRAM RESULT

822,485 people $ 21.4 million obtained access to safe water supplies in additional assistance has been leveraged from the Government of Indonesia and private sector

30,180 people 11 Government institutions and CSOs gained access to improved sanitation implement WatSan programs facilities

20,809 people 9 Local Governments increased local (33% of whom are women) have budget (APBD) allocations and improved benefited from project training activities their policies to support improvements in WatSan sector

4 Local Governments 3 Local Governments Established Citizen Engagement Waste Water Management Units Mechanism (CEM) to support established and operational improvement of WASH sector

12 FINAL REPORT MARCH 2011 – JUNE 2016

WEST JAVA – DKI JAKARTA - BANTEN

Tangerang District Serang District • Total Population (2015): 3 370 594 people / Household (2014): 794 813

• Percent of Poor Households (2014): 4.91% • Total Population (2015): 643 205 people / Household (2014): 137 634 • Population served by piped water (2015): 132,442 • Percent of Poor Households (2014): 4.87% • Households with basic sanitation (2010): 406,327 • Population served by piped water (2015): 30,359 Households with basic sanitation (2010): 140,845 • IUWASH started after signing the partnership agreement on 19 September 2011. In the water supply sector, IUWASH supported the PDAM with the

development of a business plan, new SOPs, PDAM Customer Forum and Master Meter program. The PDAM Customer Forum helped the PDAM to The LG signed the Partnership Agreement with IUWASH on 22 August 2011 resulting in several improve performance because now they can more easily gather information on their services from customers. The master meter program was priority programs such as: improving GIS/MIS, development of a new business plan, tariff review and implemented in collaboration with LG of Tangerang, benefiting 250 households reached by 2 master meter systems installed in the district. PDAM adjustment, billing and accounting systems upgrades, development of PDAM Customer Forum, Climate Tangerang also included services to South Tangerang. Change Adaptation plan for raw water protection, financial performance analysis, and development of

new SOPs to support PDAM operations. Microfinance for new water connection in Kab. Serang On Sanitation the Mayor realized the importance of these issues through IUWASH presentations at workshops, seminars and FGDs and immediately registered success with 258 poor households obtaining new connection, resulting in a lower water cost increased the budget allocation for sanitation. At the moment, 9 out of 25 sanitation priority programs in Tangerang are IUWASH initiatives, selected and better service. The PDAM worked in close collaboration with BPR Serang and Bank Rakyat based on the City Sanitation Strategy, which IUWASH helped to develop in 2012. Notably, the budget commitment for sanitation has increased every Indoneisa to implement the microcredit program. year. The LG also welcomed CSR-BJB who provided IDR 75 million to buy equipment and support capacity building for sanitarians and SMEs to promote

and built individual sanitation facilities. The LG also established an UPTD to strengthen all sanitation activities and develop a roadmap for domestic A key achievement in the sanitation sector was the installation of the communal sanitation systems for wastewater improvements for next 5 years. Another significant achievement was the development of individual sanitation systems through a IUWASH- the community and school in the Village of Margasana (covering over 100 households). Importantly, facilitated microfinance program in partnership with Benteng Mikro Indonesia (BMI) Cooperative. A total of 2,515 households have the government then replicated this approach in 6 other nearby villages. IUWASH facilitated already benefited from this program to date. The BMI Cooperative received an award from Ministry of Cooperatives the development of AKSANSI and trained the staff to monitor the SANIMAS program. recognizing its achievements to improve the environment. Also, in 2015, the cooperative received an AMPL award from IUWASH also supported the initial stage of UPTD establishment by developing Bupati Bappenas during KSAN 2015. Regulation Number 37/2013.

Lebak District

• Total Population (2015): 1,269,812 people / Households (2014): 308 285 Purwakarta District • Percent of Poor Households (2014): 9.17% • Population served by piped water (2015): 20,374 • Total Population (2013): 898,300 people / Household (2014): • Households with basic sanitation (2010): 103,464 240,477 • Percent of Poor Households (2013): 9.28% After signing a Partnership Agreement on 16 August 2011, IUWASH started to support the production capacity • Households served by piped water (2015): 23,238 improvement, business plan and new standard operating procedures, GIS/MIS systems, tariff review, billing and • Households with basic sanitation (2010):147,226 accounting, development of PDAM Customer Forum, Climate Change and Adaptation Plan for raw water protection, and financial performance analysis. Specifically for climate change adaptation program, the PDAM IUWASH’s formal partnership with LG of Purwakarta district started worked hand-in-hand with IUWASH and the private sector to install 40 infiltration wells to replenish groundwater. on 3 March 2013 with programs to improve the performance of the This intervention increased the spring water discharge providing nearby low income families with a more reliable PDAM by introducing GIS/MIS, tariff review, billing and accounting source of clean water. upgrades, financial aspect and SOP development. The PDAM then improved several regulations related to billing systems and customer In the second phase of the IUWASH partnership, the LG signed another Partnership Agreement on 5 February 2013 on reclassification, which allowed them to expand their service to low sanitation support. IUWASH introduced microfinance for sanitation and the LG granted Rp. 200 million to HAKLI to income communities. construct sanitation facilities for 155 households, in line with the IUWASH grant to develop 35 units of toilets for which payments are done through microfinance. This program was well received and Indosiar continued to provide CSR to build an additional 25 individual toilets. Karawang District

South Tangerang Municipality • Total Population (2013): 2,225,383 people / Households (2014): 611,482 • Percent of Poor Households (2013): 10.69% • Households served by piped water (2015): 68,934 Total Population (2015): 1 543 209 people / Household (2014): 380 591 • • Households with basic sanitation (2010): 302,990 • Percent of Poor Households (2014): 1.68%

• Population served by piped water (2015): included in Tangerang district figure IUWASH started support to LG Karawang after signing a partnership agreement on 30 November 2011. In the water supply sector • Households with basic sanitation (2010): 297,029 IUWASH supported PDAM Kab. Karawang with GIS/MIS, business plan development, tariff review, financial aspect and SOP development. One significant result under this program was the revision/development of a business plan for the next 5 years. IUWASH’s formal partnership with the LG of South Tangerang started on 7 December 2012, but since the this city still IUWASH conducted capacity building for PDAM staff to develop the plan. Now, the document serves as the basis for their future receives water supply services from Tangerang district, IUWASH support focused only on the sanitation sector. IUWASH planning both technically and financially. The business plan has improved their overall performance particularly in program and engaged the Health Office to promote the STBM Program, especially on triggering program activities through the capacity financial planning. building of sanitarians. 13

FINAL REPORT MARCH 2011 – JUNE 2016

WEST JAVA – DKI JAKARTA - BANTEN

DKI Jakarta Bekasi Municipality

• Total Population (2014): 10,075,300 people / Households (2014): 2,632,300 • Total Population (2013): 2.592.819 people / Households (2014): 682,878 • Percent of Poor Households (2013): 3,72% • Percent of Poor Households (2012): 5.33% • Households served by piped water (2012): 769,999 • Households served by piped water (2015): 26,680 • Households with basic sanitation (2010): 1,843,417 • Households with basic sanitation (2010): 539,962

The partnership between IUWASH and DKI Jakarta government is unique, because IUWASH directly supported WASH institutions. After the Partnership Agreement was signed on 30 November 2011, IUWASH supported the PDAM with programs on NRW In the water supply sector, for example, IUWASH assisted Pam Jaya, Aerta and Palyja to install 8 master meter systems in Pelindo reduction, distribution network improvement, development of business plan and SOPs, GIS/MIS and reviewing capital expenditure Rusun Cilincing, Pulo Gebang, Tanah Merah RW 022, Rawa Buaya, Tanah Badak RW 09, Pademanagan RT06, Telaga Bojong RT 02 for accessing alternative financing. IUWASH helped the PDAM to obtain APBD funding to build a water treatment plant (200 lps / and Kapuk Peternakan to serve approximately 400 poor households. In each area a CBO was established and trained in O&M as well 16,000 households). The PDAM also implemented a microfinance program to provide clean water connection at a lower cost. A as tariff and fee collection. Initially it was a challenge to implement the master meter with private sector companies to serve low total of 2,147 households benefitted from this microfinance program. The development of a PDAM Customer Forum also helped income families in poor, informal areas in Jakarta and to agree on an appropriate tariff. But now all parties agree and fully support this the PDAM to improved customer responsiveness.. program and request more master meters system in Jakarta. In sanitation the sector, IUWASH supported the LG with the development of an IPAL Communal in Margamulya (potential 120 In the sanitation sector, IUWASH worked closely with PD PAL to introduce improved septage management connections ; to-date 89 households connected). This became a model for replication by the LG and private sector. The CBO through regular desludging (LLTT), combined with a technical review of the 2 IPLT responsible for managing the IPAL was also supported by UPTD of Kota Bekasi. Since government offices, hospitals and in DKI as well as training for PD PAL staff. At the community level, IUWASH schools are not equipped with IPAL, there was significant potential for the UPTD to expand wastewater connections. The worked with PKK Kel Pademangan, Rawamangun, Penjaringan, and Kemanggisan to conduct UPTD already allocated Rp. 130 million from the APBD to expand the connections. UPTD Kota Bekasi also promotional activities and support regular billing for new LLTT customers. IUWASH also Implemented “CEPAT” (Cakap, Efisien, Produktif, Akuntabel dan Tepat) services through improvements provided technical support for a small expansion of the sewerage system in Karet Kuningan. Finally in personnel and infrastructure as well as the development of based service IUWASH facilitated 4 communal IPAL in Lenteng Agung, with the construction financed by management (GPS, customer database, billing system). Sat-Ker PU DKI Jakarta, for 178 households.

Bogor Municipality

• Total Population (2013): 1.013.018 people / Households (2014): 249,933 Bandung District • Percent of Poor Households (2013): 8,19% • Households served by piped water (2015): 139,048 • Total Population (2013): 3.405.475 people / Households • Households with basic sanitation (2010): 160,938 (2014): 913,837 • Percent of Poor Households (2013): 7.94% After the Partnership Agreement was signed on 22 November • Households served by piped water (2015): 81,718 2011, IUWASH supported the PDAM through the • Households with basic sanitation (2010): 418,425 development of GIS/MIS, PDAM business plan, and capital Bekasi District expenditure studies for accessing alternative financing. The Under the leadership of the Bupati of Bandung, the LG showed GIS/MIS program assisted the PDAM to reduce their • Total Population (2013): 3.002.112 people / Household (2014): 823,451 strong commitment to the WASH sector by signing the operational costs. IUWASH also facilitated a regulation to • Percent of Poor Households (2013): 5,20% commitment letter on 6 December 2012 resulting in several increase the LG’s equity contribution to the PDAM to further • Households served by piped water (2015): 201,976 priority programs implemented such as distribution network expand the services. • Households with basic sanitation (2010): 492,876 improvement, GIS/MIS, development of Climate Change Adaptation plan for raw water protection, financial aspect and LG Kota Bogor showed high commitment on improving IUWASH support started by signing a Partnership Agreement on 19 December 2011. development new SOPs. With IUWASH support, the PDAM sanitation and IUWASH supported the LG through IUWASH’s portfolio of assistance to the PDAM included several program such as energy constructed the Kertasari water treatment plan with a capacity strengthening UPTD PAL which has responsibility to manage efficiency, GIS/MIS, financial aspect and development of business plan and new SOPs. Especially of 1000 lps, benefitting 80,000 new low income families. the wastewater system. IUWASH also introduced regular on the energy efficiency program, the PDAM improved significantly yielding large savings in IUWASH assisted with the DED and facilitated financial desludging operated by UPTD and PDAM (in future), which operational costs. The improvement in management may be attributed in part to a thorough commitment by the LG. started with a pilot test for 127 houses; this was was then evaluation of their performance and followed by various training programs with PERPAMSI. followed by a survey to identify potential customer, a technical Building from the Bupati’s vision of ‘Sabilulungan Raksa Desa’ (working together for better review of their IPLT, training IPLT staff and the promotion of The sanitation support started with facilitating development of a City Sanitation Strategy (CSS) healthy environment), IUWASH engaged the Health Office of Bandung and PT. BPR Kerta new sewerage connections to IPAL Tegal Gundil by APBD. in 2012. This was followed by building communal sanitation systems in several housing Raharja to setup a microfinance program for sanitation, providing credit to poor households IUWASH also supported the Pokja Sanitasi to develop a complexes in collaboration with the LG and REI (Real Estate Indonesia), including some for low to construct a septic tank and toilet. The septic tanks were built by an SME after receiving website on sanitation which allows citizens to gain information income households. IUWASH supported the development of the DED, facilitated meetings, training by IUWASH. The sanitarians conducted promotion and later on worked with the on water and sanitation programs, and provide inputs or and leveraged funding for construction and monitoring the construction activities. SME to collect the credit installments. They also trained community members in the complaints on the implementation of the programs. operation and maintenance of the sanitation facilities. PT. BPR Kerta Raharja committed IDR 5 billion for this microfinance program across Bandung District. 14 FINAL REPORT MARCH 2011 – JUNE 2016

PARTNERSHIP

10 PDAM partners (Kota Semarang, Kota Salatiga, Kab. Semarang, Rembang, Kudus, Batang, Kendal, Kota Surakarta, Sukoharjo, Klaten), Coca-Cola Foundation Indonesia (CCFI), Serikat Paguyuban Petani Qariyah Thayibah (SPPQT), Kelompok Swadaya PROFILE Masyarakat (KSM) Bismo Sejahtera Desa Bismo and KSM Sumber Barokah Desa Tambakboyo Kabupaten Batang, Badan Indonesia Urban Water, Sanitation, Lingkungan Hidup (BLH) Kabupaten and Hygiene (IUWASH) is a United Batang, District Health Office in Surakarta, States Agency for International Sukoharjo, Klaten, Semarang Kota, Semarang Development (USAID)-funded Kabupaten, Kota Salatiga, Kendal, Kudus dan SUMMARY project. IUWASH aims to develop rembang, PNPM Mandiri Perkotaan, STBM ACHIEVEMENT access to safe drinking water and Kabupaten/ Kota, Pengusaha Sanitasi, Badan sanitation services for communities Kredit Kecamatan dan Bank Perkreditan ------Rakyat, USRI Program, Dinas Pekerjaan particularly low-income people in CENTRAL Umum Kota/Kab. UPTD Kab. Batang, Kab. urban areas of Indonesia. Sukoharjo, Kab. Rembang, PT.SCM Tirta JAVA Utama (Grantee) UPTD PAL Kota Salatiga, In Central Java, IUWASH works with sAIIG PAO, Local Jurnalist (Solo Pos, Suara 10 municipalities/districts: Semarang Merdeka, Joglo Semar, Jawa Pos, Radar Solo, City, Surakarta City, Salatiga City, Detik.com, MetroTV.com, Meta FM Radio, Batang District, Kendal District, RRI Solo, TA-TV), Kantor Humas Setda Klaten District, Kudus District, Kabupaten Klaten, Bagian Organisasi Setda Rembang District, Semarang Kabupaten Batang, Bagian Organisasi Setda District, Sukoharjo District. Semarang City, UPKP2 Kab. Batang, RSPD Kab. Klaten, RSPD Kab. Sukoharjo

PROGRAM RESULT

477,225 people $ 5 million obtained access to safe water supplies in additional assistance has been leveraged from the Government of Indonesia and private sector

137,165 people 11 Government institutions and CSOs gained access to improved sanitation implement WatSan programs facilities

31,614 people 10 Local Governments increased local (33% of whom are women) have budget (APBD) allocations and improved benefited from project training activities their policies to support improvements in WatSan sector

4 Local Governments 2 Local Governments Established Citizen Engagement Waste Water Management Units Mechanism (CEM) to support established and operational improvement of WASH sector

15 FINAL REPORT MARCH 2011 – JUNE 2016

CENTRAL JAVA

Batang District Semarang Municipality

• Total Population (2013): 736,397 people / Households (2014): 186,703 • Total Population (2014): 1,672,999 people / Households (2014): 441,747 • Percent of Poor Households (2013): 11.96 % • Percent of Poor Households (2013): 5.25 % • Households served by piped water (2015): 39,732 • Households served by piped water (2015): 160,427 • Households with basic sanitation (2010): 77,794 • Households with basic sanitation (2010): 321,084

The Partnership Agreement was signed on 21 January 2013 and strong commitment of the Mayor allowed for The Partnership Agreement between IUWASH and the LG was signed on 20 December 2011. IUWASH support to the quick progress in WASH sector improvements. In the water sector, IUWASH facilitated NRW reduction, PDAM included: business plan and SOP development, improved production capacity, tariff review, microfinance program distribution network improvement, GIS/MIS, tariff review, development of PDAM Customer Forum, Climate and other financial aspects. The PDAM used their own funds for microcredit purposes, extending loans to 414 poor Change and Adaptation Plan for raw water protection, other financial aspect and business plan and new SOPs . households for new water connections, including 211 poor families from Jomblang neighborhood where With improved performance, PDAM Kab. Batang received the PERPAMSI award in 2013 in the category of best IUWASH also constructed a new reservoir to expand services to this area. Jomblang was previously not service performance. Also, the PDAM’s credit-worthiness rating increased. Another significant achievement was covered by the PDAM because it is located in a hilly area and pressure was not enough to supply water. the development of the climate change adaptation plan for raw water conservation, following an initial climate The Jomblang community then also received a communal sanitation system for change vulnerability assessment identifying potential risks and various stakeholder discussions. 160 infiltration 100 households. To further support WASH sector improvement, IUWASH ponds were constructed by IUWASH and a CSR Forum helped the LG to develop CEM (Citizen Engagement Mechanism) through a complimented this effort by tree planting in the catchment area. Also, Complaint Handling Center where citizens can report and provide inputs to the villages signed a Peraturan Desa (village regulation) to protect support the improvement of the WASH services in the city. raw water resources. The sanitation program by IUWASH focused on increasing sanitation access through individual systems, with PNPM Mandiri and the CSR Forum supporting new facilities for over 1,000 households. To further strengthen the WASH sector, IUWASH and the LG developed a Citizen Engagement Mechanism (CEM) through a Surakarta Municipality Complaint Handling Center where citizens can report on WASH services in the district. • Total Population (2014): 510,077 people/ Households (2014): 144,328 • Percent of Poor Households (2013): 11.74 % • Households served by piped water (2012): 60,921 Kendal District • Households with basic sanitation (2010): 84,095

The LG signed a Partnership Agreement on 1 February 2012. The Total Population (2013): 934,643 people / • focus of IUWASH support to the PDAM was on energy efficiency, Households (2014): 254,459 NRW reduction, tariff review, development of new SOPs, master • Percent of Poor Households (2013): 12.68 % meter and financial performance. A master meter was built as part of • Households served by piped water (2015): 63,461 Sukoharjo District • Households with basic sanitation (2010): 136,693 the Kampung Sanitasi Program of the LG. This program supports poor people in slum areas with improved access to safe water and • Total Population (2015): 856,937 people / Households (2014): 235,859 sanitation. Almost 100 households now have access to safe water IUWASH’s formal partnership with LG Kendal district • Percent of Poor Households (2014): 9.87 % supply through master meter and an additional 50 households are started on 9 December 2011 with agreed action plan. • Population [SHOULD THIS BE POPULATRION OR HOUSEHOLDS? Note that we use both] served by piped water (2015): connected to a Communal IPAL also constructed in this kampong. In Key programs to improve the performance of the 23,279 financial aspect, IUWASH helped PDAM Surakarta increase its credit PDAM included reducing NRW, GIS/MIS, financial • Households with basic sanitation (2010): 157,008 aspect, business planning, and SOP development. worthiness rating.

During this period, PDAM Kendal also increased its IUWASH’s formal partnership with the LG of Sukoharjo district started on 13 February 2013. The key programs on PDAM credit worthiness rating. performance improvement were in: Energy Efficiency, NRW reduction, distribution network and production capacity improvement, Significant progress was made in the sanitation sector through the signing of 4 Mayor Regulations on domestic wastewater management, In the sanitation sector, an IPAL communal for 46 GIS/MIS, tariff review, PDAM Customer Forum, financial aspect, microfinance, business planning, and new SOP development. Concerning financial performance, the PDAM increased the credit worthiness rating. In Microfinance for water, over 4,400 poor which are now the umbrella for all individual, communal, and sewerage households was constructed in Kutoharjo village. systems as well as the regular desludging program. IUWASH In collaboration with PNPM Mandiri, IUWASH households now have a new water connection following the Project’s support for promotional activities. collaborated with PNPM Mandiri for promoting the individual systems supported the construction of 186 improved septic (380 households) and with ADB/USRI Program for the communal tanks, where IUWASH involvement focused on In sanitation, IUWASH worked closely with PNPM Mandiri to promote individual sanitation system and over 2,500 households capacity building of sanitarians to conduct promotional benefitted from this collaboration. For communal sanitation systems, IUWASH supported USRI on post construction activities systems (1,060 households). To support the sustainability of all these activities and SMEs to construct the toilet facilities. through strengthening of CBOs on maintaining the system and IUWASH facilitated CBOs for additional support from LG and systems, a city-wide septage management strategy incorporating community members themselves to connect more households to the IPAL. A total 990 households now have an improved regular desludging (LLTT) was developed and launched by Surakarta’s sanitation facility. Another key achievement was the development of the sanitation management unit (UPTD) to oversee the Mayor. This regular desludging system is managed by PDAM Kota individual and communal sanitation systems. IUWASH supported the development of the regulation as the basis of UPTD Surakarta.

establishment. The LG allocated Rp 8 Billion from APBD 2016 to support UPTD operation and adopted a5 year UPTD roadmap. 16

FINAL REPORT MARCH 2011 – JUNE 2016

CENTRAL JAVA

Kudus District Rembang District

• Total Population (2014): 821,136 people / Households (2014): 204,791 • Total Population (2014): 614,087 people / Households (2014): 168,851 • Percent of Poor Households (2013): 8.62 % • Percent of Poor Households (2013): 20.97 % • Households served by piped water (2015): 29,430 • Households served by piped water (2015): 17,869 • Households with basic sanitation (2010): 35,806 • Households with basic sanitation (2010): 74,584

IUWASH started support to the LG of Kudus after signing a partnership agreement on 22 December 2011. IUWASH support to PDAM Kudus After signing a Partnership Agreement on 31 January 2013, IUWASH supported the included: distribution network improvement, GIS/MIS, business plan and SOP development, assessing vulnerability of climate change impact to PDAM with NRW reduction, energy efficiency, distribution network improvement, raw water sources and microfinance for water. Through the microfinance program, 635 poor households were connected. GIS/MIS, SOP development, Customer Forum, microfinance and financial aspect. The PDAM also restructured its outstanding debt and eventually In sanitation, IUWASH collaborated with local sanitarians, PNPM Mandiri for individual systems (204 households have new/improved septic became debt free in 2015, as well as increasing its credit worthiness rating. tanks) and ADB/USRI for communal systems, where IUWASH supported Microfinance for water resulted in 679 poor households obtaining access Post-construction activities by training CBOs to maintain to the PDAM. IUWASH also conducted capacity building of PDAM staff the IPAL communal and optimize new connections to the existing and promotional activities. IPAL. In total over 1,400 households now have improved sanitation facilities through IPAL communal systems. IUWASH also helped For sanitation, IUWASH collaborated with PNPM Mandiri for individual the CBOs to get additional support from the LG to connect systems and ADB/USRI Program for the communal systems. IUWASH more households to the IPAL. focused on promotional activities and conducted capacity building for SMEs on the construction of improved septic tanks. A total of 2,942 households obtained new/improved septic tanks. In communal systems, IUWASH supported pre- and post-construction activities by promotion Salatiga Municipality and strengthening the capacity of CBOs to maintain the systems and optimize new connections. IUWASH helped the CBOs to obtain additional support from • Total Population (2014): 181,193 people / Total LG, CSR and community members themselves to connect more households. 2,663 Households (2014): 49,990 households now are connected to communal systems. • Percent of Poor Households (2013): 6.40 % • Households served by piped water (2012): 27,684 • Households with basic sanitation (2010): 34,630

The IUWASH partnership agreement was signed on Klaten District 1 March 2013. Support to the PDAM included Semarang District Energy Efficiency, NRW reduction, GIS/MIS, • Total Population (2015): 1,154,040 people / Households (2014): 333,122 business plan and new SOPs development, other • Percent of Poor Households (2014): 15.60 % • Total Population (2014): 987,557 people / Households (2014): 266,243 financial aspect and raw water protection program. • Population served by piped water (2015): 37,941 • Percent of Poor Households (2013): 8.51 % Concerning raw water protection, IUWASH • Households with basic sanitation (2010): 199,640 • Households served by piped water (2015): 39,537 Households with basic sanitation (2010): 163,237 supported a climate change adaptation plan which • included the installation of 188 infiltration ponds in After the Partnership Agreement was signed on 16 July 2013, IUWASH supported PDAM Klaten with distribution The Partnership Agreement was signed on 24 October 2011, followed directly by Senjoyo catchment area funded by the Coca-Cola network improvement, GIS/MIS, tariff review, PDAM Customer Forum, development of Business Plan and new SOPs, IUWASH support for NRW reduction, GIS/MIS, business plan and SOP financial aspect and microfinance for water. The microfinance activity—for which IUWASH provided promotional Foundation Indonesia (CCFI). In 2013, the PDAM development, financial aspect and climate change adaptation plan for raw water also received a performance award from support—used PDAM funding to connect almost 1,900 poor families to the PDAM. protection with PDAM, which is now integrated in PDAM business plan. The PERPAMSI. Coca-Cola Foundation Indonesia (CCFI) contributed to the construction of 732 In partnership with PNPM Mandiri, IUWASH conducted capacity building for the promotion and construction of infiltration ponds in the Ngablak catchment area, where several PDAM springs In the sanitation sector, IUWASH worked closely improved septic tank by an SME. This program resulted in over 8,700 households obtaining an improved septic tank. have exhibited declines in flow. In addition, communities established Peraturan with PNPM Mandiri to promote individual sanitation For the communal system, IUWASH supported USRI (especially in post construction activities) to obtain additional Desa (village regulation) to protect raw water resources and maintain the systems. IUWASH provided capacity building for support from LG, CSR and community members to connect more households to the IPAL. A total of almost 650 infiltration wells. In financial aspect, PDAM Kab. Semarang is on schedule to pay its sanitarians and SMEs to construct healthy toilets. A households now have an improved sanitation facility. Also, IUWASH facilitated the development of a Citizen outstanding debts on time. The program in the sanitation sector focused on total of 120 households obtained improved Engagement Mechanism (CEM) whereby people can provide inputs during regular radio talk shows. promotion of individual sanitation systems with sanitarian and PNPM Mandiri. A individual sanitation systems. total of 95 households now have improved septic tanks.

17 FINAL REPORT MARCH 2011 – JUNE 2016

PARTNERSHIP

12 PDAM partners (Kab. Gresik, Kab. Lamongan, Kota Surabaya, Kab. Sidoarjo, PROFILE Kab. Jombang, Kota Mojokerto, Kab. Mojokerto, Kota Probolinggo, Kab. Probolinggo, Kab. Malang, Kota Malang, Indonesia Urban Water, Sanitation, Kota Batu), Bank BRI: Kota Surabaya, Kab. and Hygiene (IUWASH) is a United Mojokerto, Kab. Sidoarjo, Bank UMKM States Agency for International Surabaya, Coca-Cola Foundation Indonesia Development (USAID)-funded (CCFI), Nestle, PDAM Kabupaten SUMMARY project. IUWASH aims to develop Jombang, District Health Office in 12 ACHIEVEMENT access to safe drinking water and Kab/Kota IUWASH partners & SMEs, Bank sanitation services for communities Jombang; Bank BSM Kab. Mojokerto, Public ------particularly low-income people in Works Office in Kab. Jombang, Kab. Gresik, EAST JAVA urban areas of Indonesia. Kota Surabaya, Kota Batu, Kota Malang, Kab. Malang, Kota Probolinggo, Pokja Sanitasi all partners except Kota Surabaya and Kota In East Java, IUWASH works with Mojokerto, DFAT/INDII, Pondok Pesantren 12 districts/municipalities: Gresik Annur Kota Probolinggo. District, Jombang District, Lamongan District, Malang District, Mojokerto District, Probolinggo District, Sidoarjo District, Batu City, Malang City, Mojokerto City, Probolinggo City and Surabaya City.

PROGRAM RESULT

701,085 people $ 1.7 million obtained access to safe water supplies in additional assistance has been leveraged from the Government of Indonesia and private sector

72,530 people 215 Government institutions and CSOs gained access to improved sanitation implement WatSan programs facilities

21,869 people 11 Local Governments increased local (33% of whom are women) have budget (APBD) allocations and improved benefited from project training activities their policies to support improvements in WatSan sector

4 Local Governments 4 Local Governments Established Citizen Engagement Waste Water Management Units Mechanism (CEM) to support established and operational improvement of WASH sector

18 FINAL REPORT MARCH 2011 – JUNE 2016

EAST JAVA

Gresik District Lamongan District • Total Population (2014): 1.256,313 / Households (2014): 314.925

• Percent of Poor Households (2014): 13.41 % • Total Population (2014): 1,187,795 / Households (2014): 305,407 • Households served by piped water (2015): 83,153 • Percent of Poor Households (2014): 15.68 % • Households with basic sanitation (2010): 222,154 • Households served by piped water (2015): 16,132 • Households with basic sanitation (2010): 178,542 IUWASH support commenced with the signing of the Partnership Agreement on 26 October 2011. In the water sector, several priority programs were

implemented like energy efficiency, NRW reduction, GIS/MIS, tariff review, business planning and new SOPs development. A big challenge for the PDAM After the Partnership Agreement was signed on 26 October 2011, IUWASH supported the PDAM on was that tariff was not increased for 11 years and could not cover the financial requirements of the utility. But finally, with IUWASH support, the PDAM NRW reduction, improved distribution network and production capacity, business planning and new convinced the Mayor to increase the tariff, which was applied starting January 2014. The PDAM also collaborated with PT Dewata and PT Drupadi on SOP development, tariff review, billing and accounting upgrades, PDAM Customer Forum, and financial financing a new WTP (250 lps) to increase the raw water supply and improve the distribution system so that the PDAM can better serve its customers. performance analysis. The Mayor supported all activities, including a tariff increase of 49%, after which the PDAM can increase service from 2 hour to 12 hours. In the sanitation sector, development of In sanitation IUWASH collaborated with the Health Office to increase capacity of sanitarians to promote the improved septic tank combined with and individual sanitation system was done by HIPPAMS Banyu Urip, together with Dinas Kesehatan and optimizing IPLT for improved septage system. For communal systems, IUWASH supported USRI program to optimize use of IPAL communal and Sanitarians, including triggering demand and provision of microcredit for 287 strengthen capacity of CBOs to manage the system. For sewerage system, IUWASH supported the Australian- households. The HIPPAM system received an AMPL award in 2013 for their funded sAIIG program to develop small sewerage systems. IUWASH also facilitated the establishment of a achievementin the sanitation sector. new UPTD to manage the domestic wastewater system. The LG allocated Rp. 1 Billion to operate the UPTD,

which has as its motto “Bekerja Keras, Berpikir Cerdas dan Berhati Ikhlas” and strong commitment to provide Pelayanan JEMPOL (premium services). In the 5 year roadmap, the UPTD expects to a formal municipal agency, or Surabaya Municipality BLUD (Badan Layanan Umum Daerah).

• Total Population (2014): 2,848,583 / Household (2014): 775,599 Probolinggo District • Percent of Poor Household (2014): 5.79 % • Household served by piped water (2015): 536,984 • Total Population (2015): 1,140,480 / Households (2014): 320 595 • Household with basic sanitation (2010): 509,585 • Percent of Poor Households (2014): 20.44 % • Population served by piped water (2015): 20,565 The IUWASH program in Surabaya was arranged • Households with basic sanitation (2010): 60,045 without a formal partnership agreement, but directly with each WASH partner. In the water supply sector, LG has shown high commitment to support improving of WASH sector and the Partnership IUWASH assisted PDAM Surabaya on water for the Agreement was signed on 1 August 2012. The focus of IUWASH support to the PDAM was on poor programs (microfinance and master meter NRW reduction, distribution network improvement, GIS/MIS, tariff review, development of programs) and development of new SOPs. In business plan and new SOPs, financial performanceand raw water protection. IUWASH and Microfinance, over 200 poor households now have a Nestle Indonesia constructed 150 infiltration ponds in Tancak catchment area and Krucil and new water connection, with IUWASH supporting Bermi villages to increase raw water supply. PDAM staff on promotional activities. Master Meters were installed in Legundi, Kanginan, Undaan Wetan and Batu Municipality In the sanitation sector, IUWASH worked closely with the local Health Office to promote Greges Barat Dalam, by LSM FARABI, who also individual sanitation systems by providing capacity building for sanitarians and SMEs to support the established CBO and trained them in O&M and fee • Total Population (2014): 200,485 / Households Sidoarjo District construction of almost 600 healthy toilet facilities. Notably, 447 of the 600 facilities were paid for collection. Community members were very happy with (2014): 52,278 using the IUWASH-facilitated microfinance programs. this system because they never had a reliable, safe • Percent of Poor Households (2013): 4.59 % Total Population (2014): 2,117,279 / Household water supply. The Mayor inaugurated the Master Meter • Households served by piped water (2012): 11,698 • (2014): 553,308 system on 19 May 2015. • Households with basic sanitation (2010): 36,922 Percent of Poor Households (2014): 6.40 % • Households served by piped water (2015): 133,191 In sanitation, IUWASH worked closely with USRI to The partnership agreement was signed on 1 November 2012 with • Households with basic sanitation (2010): 357,148 optimize the post construction for 421 households. IUWASH support to the PDAM consisting of NRW reduction, GIS/MIS, • IUWASH strengthened the CBO on O&M of the business plan, new SOPs development, and climate change adaptation planning for raw water conservation. Following an initial climate change communal system and maximized the number of The LG signed the Partnership Agreement on 26 October 2011. IUWASH then supported the PDAM with NRW reduction, GIS/MIS, vulnerability assessment identifying potential risks and various household connections. IUWASH collaborated with the business plan and new SOPs, PDAM Customer Forum, microfinance, master meter and financial preformance. Three master meter systems stakeholder discussions, IUWASH supported construction of 25 Provincial Dinas Kesehatan and BBTKLPP Surabaya for were installed in Pecantingan, Celep and Karanggayam plus connection to existing master meter in Lemah Putro, for a total of 342 infiltration ponds. households. In microfinance, the PDAM worked with BRI to connect 638 poor families. 3 Training of Trainers on Urban Sanitation Promotion for 90 people from 12 LGs. ToT Alumnus from The sanitation program focused on increasing access through communal 592 Individual sanitation systems were built through a microfinance program managed by an SME and sanitarians. The LG also established a Probolinggo and Kab Banyuwangi disseminated ToT systems in collaboration with the ADB/USRI. IUWASH supported post materials with other Sanitarians and cadres in their sanitation management unit (UPTD) to support domestic wastewater management and committed Rp. 1,5 Billion to operate the UPTD, construction activities by strengthening the capacity of CBOs to which now also has a 5 year roadmap. IUWASH also supported the LG to develop CEM (Citizen Engagement Mechanism) through a respective areas. maintain the IPAL communal and optimizing new connections for over Complaint Handling Center where citizens can report on ways to improve the WASH services in the city. 1,500 households. IUWASH also facilitated the CBOs to get additional 19 support from the LG to connect more households to the IPAL.

FINAL REPORT MARCH 2011 – JUNE 2016

EAST JAVA

Mojokerto Municipality Mojokerto District • Total Population (2014): 125,706 Households (2014): 32,846 • Percent of Poor Households (2014): 6.42 % • Total Population (2014): 1,080,389 / Households (2014): 286,303 • Households served by piped water (2015): 4,748 • Percent of Poor Households (2014): 10.56 % • Households with basic sanitation (2010): 24,148 • Households served by piped water (2015): 18,619 • Households with basic sanitation (2010): 161,952 IUWASH started support to the LG of Kota Mojokerto after signing a partnership agreement on 1 November 2012, with key interventions including NRW reduction, production capacity improvement, The Partnership Agreement was signed on 26 October 2011, followed directly by IUWASH support for NRW reduction, GIS/MIS, business plan and new SOPs business plan development, tariff review, new SOP development and financial aspect. At the start of development, tariff review, PDAM Customer Forum, other financial aspect, microfinance and climate change adaptation plan for raw water protection with PDAM, IUWASH, the performance of PDAM Kota Mojokerto was very poor, but after IUWASH facilitated which is now integrated in PDAM business plan. The Coca-Cola Foundation Indonesia (CCFI) contributed to the construction of 900 infiltration ponds in Djoebel PDAM staff to work together on development of business plan and other improvements, and Ubalan catchment areas, where several PDAM springs are showing degradation. To continue maintaining these, the community groups established GPSA (Garda Penyelamat Sumberdaya Air/Community group association). The PDAM measured the discharge which increased from 18 lps to 45 lps. Microfinance for household performance increased significantly. Now, the PDAM’s status has been upgraded to “healthy”. In the water connections resulted in 3,434 poor households obtaining access to PDAM water. sanitation sector, IUWASH engaged the Health Office to promote the STBM

Program on triggering program activities, including through the training of The program in the sanitation sector focused on the promotion of individual sanitation systems with sanitarian and PNPM Mandiri. A total of 639 households now sanitarians. to support this. have improved septic tanks and 405 of them are obtained through microfinance programs. Also, IUWASH facilitated Citizen Engagement Mechanism (CEM) in the form of a radio program where residents can call in Jombang District and provide recommendations or share service problems.

• Total Population (2014): 1,240,985 / Households (2014): 329,978 • Percent of Poor Households (2014): 10.80 % Probolinggo Municipality • Households served by piped water (2015): 18,711 • Households with basic sanitation (2010): 179,819 • Total Population (2014): 229,013 / Households (2014): 58,083 • Percent of Poor Households (2014): 8.37 % The LG demonstratedstrong commitment to support WASH • Population served by piped water (2015): 18,021 improvements, beginning with the signing of the Partnership Agreement • Households with basic sanitation (2010): 32,975 on 1 October 2012. IUWASH supported PDAM with NRW reduction, GIS/MIS, tariff review, billing and accounting, PDAM Customer Forum, After the Partnership Agreement was signed on 26 October 2011, IUWASH supported PDAM development of business plan and new SOPs, financial performance Probolinggo Municipality with NRW reduction, GIS/MIS, PDAM Customer Forum, development of and microfinance. PDAM Jombang improved their performance business plan and new SOPs, financial performance, and raw water protection . by 48% according to the IUWASH performance index. In sanitation, IUWASH worked with the Health Office staff to promote individual sanitation systems using For individual sanitation systems, additional 1,039 households have the “triggering” approach, capacity building for sanitarians, and SME training. Collectively, the assistance improved toilet, including 978 households who obtained microfinance from Bank resulted in the construction of over 490 toilets using microfinance. For the communal systems, IUWASH Jombang. The LG allocated Rp. 1 Billion to Bank Jombang to implement this program. IUWASH also worked supported an IPAL communal in Pesantren An-Nur (Muslim boarding school), combined with households closely with the USRI Program to optimize and support the post construction of communal systems for 603 around Pesantren, managed by the Pesantren. IUWASH also households. IUWASH strengthened the capacity of the CBO to maintain the systems and maximize new supported USRI with post construction activities by CBOs, for 1,193 households. Critical support was connections. The establishment of CSR Forum in Jombang also contributed to this effort contributed. also provided to setup a sanitation management unit (UPTD) , including the regulation to formalize the UPTD and the allocation Rp 55 Million (APBD 2016) to support UPTD operation and 5 year UPTD Malang District roadmap. Malang Municipality • Total Population (2014): 2,544,315 / Household (2014): 689,542 • Total Population (2014): 851,298 / Households (2014): 227,343 • Percent of Poor Households (2014): 11.07 % • Percent of Poor Households (2014): 4.80 % • Population served by piped water (2015): 93,033 • Population served by piped water (2015): 146,040 • Households with basic sanitation (2010): 390.092 • Households with basic sanitation (2010): 154,085

After the Partnership Agreement was signed on 26 November 2012, IUWASH supported the PDAM with NRW reduction, GIS/MIS, PDAM IUWASH’s formal partnership with LG of Malang municipality started on 13 May 2014. While PDAM performance was already high (68%) Customer Forum, new SOPs, and raw water protection program. The Coca-Cola Foundation of Indonesia (CCFI) financed the construction of IUWASH still supported NRW reduction, GIS/MIS, PDAM Customer Forum, and raw water protection program. In addition, IUWASH 800 infiltration ponds in Ubalan, Polaman, and Mlaten catchment areas, where several PDAM springs show declines in discharge. collaborated closely with PDAM Malang to highlight the PDAM’s best practices with other PDAMs and obtain PDAM Kota Malang direct support, in the form of expert staff, on promoting GIS/MIS, for class room and field training, exchange visits and internship for other PDAMs. The development of individual sanitation program was done with the Health Office where IUWASH conducted capacity building on promotion and construction of improved septic tanks by SMEs for over 216 households. For the communal systems, IUWASH supported USRI in post In the sanitation sector, IUWASH supported communal sanitation systems and improved septage management through the introduction of construction activities, to obtain additional support from LG, CSR and the community to connect more households to the IPAL. A total of over Regular Desludging (LLTT). IUWASH supported USRI on post construction activities (strengthen CBOs on O&M, promoting new connection, 1,950 new households were connected by end of IUWASH. IUWASH also supported gender mainstreaming of LG programs through Gender receiving additional support from LG and community themselves to connect more households, etc.). In total 1,990 households connected to Responsive Planning and Budgeting, for which the LG of Kab. Malang increased the budget on WASH programs that already have gender communal systems. For the regular desludging program, IUWASH worked with the LG and PDAM to introduce the regular desludging, analysis pathway. including development of MIS system, septic tank census for 4,000 households, and technical review of the existing IPLT. MPWH agreed to finance a new IPLT because the existing IPLT will not be sufficient to serve all customers of Kota Malang. 20 FINAL REPORT MARCH 2011 – JUNE 2016

PARTNERSHIP

10 PDAM partners (Maros, Takalar, Enrekang, Parepare, Sidrap, Pinrang, PROFILE Bantaeng, Jeneponto, Ambon, Jayapura) Koperasi BMT Al-Azhar Maros) 6 Bappeda and PDAM partners (Bantaeng, Indonesia Urban Water, Sanitation, Jeneponto, Parepare, Sidrap, Pinrang and and Hygiene (IUWASH) is a United Enrekang), Koperasi Denas 66, 8 PU Depart. SUMMARY States Agency for International partners (Kota Makassar, Parepare, Kab, Development (USAID)-funded Sidrap, Pinrang, Enrekang, Jeneponto, Takalar ACHIEVEMENT project. IUWASH aims to develop and kab. Bantaeng), DFAT/INDII, PU Depart. in Maros and Makassar, Satker Air Minum access to safe drinking water and ------dan Sanitasi – PPK Air Limbah Prop. Maluku, sanitation services for communities SOUTH UPTD PAL Makassar, 7 UPTD PAL Partners particularly low-income people in (Makassar, Maros, Pinrang, Bantaeng, SULAWESI urban areas of Indonesia. Parepare, Ambon and Jayapura), “City EASTERN Promotion Sanitation Team” (Sanrima – In South Sulawesi, Ambon and Maros and Prosinta – Makassar). INDONESIA Jayapura, IUWASH works with twelve districts/municipalities: Bantaeng District, Enrekang District, Jayapura District, Jeneponto District, Maros District, Parepare District, Pinrang District, Sidrap District, Takalar District, Ambon City, Jayapura City and Makassar City.

PROGRAM RESULT

107,050 people $ 7.8 million obtained access to safe water supplies in additional assistance has been leveraged from the Government of Indonesia and private sector

34,830 people 11 Government institutions and CSOs gained access to improved sanitation implement WatSan programs facilities

19,185 people 11 Local Governments increased local (33% of whom are women) have budget (APBD) allocations and improved benefited from project training activities their policies to support improvements in WatSan sector

4 Local Governments 5 Local Governments Established Citizen Engagement Waste Water Management Units Mechanism (CEM) to support established and operational improvement of WASH sector

21 FINAL REPORT MARCH 2011 – JUNE 2016

SOUTH SULAWESI & EASTERN INDONESIA

Enrekang District

• Total Population (2015): 198,194 people / Households (2014): 45,044 SOUTH SULAWESI • Percent of Poor Households (2014): 13.90 % • Population served by piped water (2015): 7.834 Pinrang District • Households with basic sanitation (2010): 24,014

After the Partnership Agreement was signed on 16 November 2012, IUWASH supported PDAM Enrekang with NRW reduction, • Total Population (2014): 364,087 people / Total Households (2014): 82,747 production capacity improvement, GIS/MIS, tariff review, raw water protection, new SOPs, financial aspect and microfinance for water. • Percent of Poor Households (2014): 8.20% IUWASH supported the PDAM and LG to develop embung (a basin that is used to regulate and accommodate the supply of rain water • Households served by piped water (2015): 4.343 and to improve water quality in water bodies concerned) as climate change adaptation for raw water protection. • Households with basic sanitation (2010): 53,488

After the partnership agreement was signed on 23 October 2012, IUWASH supported PDAM with NRW reduction, production capacity improvement, GIS/MIS, tariff review, new SOPs development, microfinance, financial aspect and raw water protection program. At the start of IUWASH, PDAM Pinrang had very low performance. However, all activities improved PDAM performance and by end of IUWASH they can provide better services to the people. Sidrap District

From the individual sanitation system, 59 poor households now have an improved septic tank • Total Population (2014): 286,610 people / Households (2014): 65,139 through microfinance program. Support to SANIMAS (IPAL communal and public toilet) benefited • Percent of Poor Households (2013): 5.82% 205 households. A sanitation management unit (UPTD) was setup by the LG to manage domestic • Households served by piped water (2015): 7.502 wastewater systems and IUWASH supported the regulation as the legal basis. The LG allocated Rp. • Households with basic sanitation (2010): 39,539 12,8 Million from APBD 2016 to support UPTD operation and agreed on development of 5 year UPTD roadmap. The LG signed Partnership Agreement on 22 October 2012 and provided TA on NRW reduction, production capacity improvement, GIS/MIS, tariff review, development of new SOPs, raw water protection, microfinance for water and financial aspect. The microfinance program helped 182 poor households to get safe water supply. In the sanitation sector, IUWASH supported the SANIMAS Program to optimize the use of the newly constructed communal IPAL. There were 94 households that benefitted from this program. IUWASH supported post construction activities by strengthening of CBOs to maintain the IPAL. Parepare Municipality

• Total Population (2014): 136,903 people / Households (2014): 31,114 • Percent of Poor Households (2013): 8.88% Maros District • Households served by piped water (2015): 18,905 • Households with basic sanitation (2010): 20,206 • Total Population (2013): 335 596 people / Households (2014): 76,272 • Percent of Poor Households (2012): 11.93% The Partnership Agreement to support the WASH sector was signed on 16 November • Households served by piped water (2015): 14,693 2012. In the water sector, IUWASH facilitated NRW reduction, energy efficiency, • Households with basic sanitation (2010): 36,730 distribution network and production capacity improvement, GIS/MIS, tariff review, billing and accounting, raw water protection, new SOP development and financial aspect. A The Partnership Agreement was signed on 16 November 2011, followed by IUWASH support to the PDAM for significant achievement was the GIS/MIS program, where now there is a faster complaint energy efficiency, NRW reduction, GIS/MIS, tariff review, PDAM Customer Forum, new SOPs development, and handling system because the PDAM has a complete database of their customers and financial aspect. The establishment of PDAM Customer Forum contributed to improved PDAM services because the distribution network, and the PDAM staff can easily find the problem and provide forum members served as mediators and were actively involved in promoting the new PDAM tariff. The forum also solutions to the customer. had a regular talk show on Radio Butta Saliwangan FM. The forum members conducted a survey on gender aspect of water supply management at the household level. IUWASH support also included gender mainstreaming of LG In the sanitation sector, 269 households benefitted from the construction of a communal programs through development of Gender Responsive Planning and Budgeting, for which the LG agencies working sanitation systems in partnership with SANIMAS/SLBM. IUWASH supported post in WASH sector improved their capacity to develop a Gender Budget Statement that was then included in APBD construction activities by strengthening the capacity of the CBOs to maintain the IPAL budget submission. communal and public toilets. Also, IUWASH facilitated the Citizen Engagement Mechanism (CEM) through SMS gateway, which allows people to provide inputs for WASH In the sanitation sector, IUWASH worked with a local cooperative to implement microfinance for 48 households. improvements using their hand phones. Also the sanitation management unit (UPTD) was setup to manage domestic wastewater systems. IUWASH supported development of regulation and LG allocated Rp. 7 Million from APBD 2016 to support UPTD operation and agreed on development of 5 year UPTD roadmap. 22

FINAL REPORT MARCH 2011 – JUNE 2016

SOUTH SULAWESI & EASTERN INDONESIA

SOUTH SULAWESI

Makassar Municipality Jeneponto District

• Total Population (2014): 1 429 242 people / Households (2014): 324,828 • Total Population (2013): 353,287people / Households (2014): 80,293 • Percent of Poor Households (2013): 4,48% • Percent of Poor Households (2013): 15.31% • Households served by piped water (2015): 162,984 • Households served by piped water (2015): 8,510 • Households with basic sanitation (2010): 220,247 • Households with basic sanitation (2010): 23,024

The Partnership Agreement was signed on 16 November 2011. IUWASH supported the IUWASH started support after signing a Partnership Agreement on 16 November 2011. The PDAM with distribution network improvements and some new SOPs development. In PDAM received TA on energy efficiency, NRW reduction, production capacity sanitation, with strong support from Mayor Makassar, progress was made in the development improvement, GIS/MIS, tariff review, raw water protection, SOP development, of communal and sewerage systems, with about 3,800 households connected. It culminated microfinance for water and financial aspect. The microfinance program used with the launching of regular desludging in August 2015 by the Vice Mayor, with all sanitation PDAM funding and worked with a local cooperative (Kopass Utama) to reach systems integrated under the management of the UPTD Makassar. 303 poor households. The PDAM also developed a debt restructuring plan which has been submitted to the MoF. The regular desludging (LLTT) now uses a GIS mapping & MIS system and promoted LLTT in housing estates, starting with septic tank census (for over 10,000 households) and intensive In sanitation the Mayor has strong commitment to implement STBM programs and promotion campaigns, using a mobile truck and promotional materials. IUWASH supported a IUWASH conducted capacity building for sanitarians and SME to support this, resulting in transparent payment and collection mechanism for LLTT by local KSM. IUWASH also 803 households with improved septic tanks. IUWASH supported SANIMAS to optimize the supported UPTD and PEMDA to completing local Waste Water regulation and revision of communal system for 309 households. IUWASH also supported post construction activities by PERDA on service fee for regular desludging. strengthening the capacity of the CBOs to maintain the IPAL communal and public toilets. Also IUWASH facilitated the setup of a Citizen Engagement Mechanism (CEM) through SMS gateway. This mechanism allows people to provide inputs to the improvement of WASH sector using their handphones.

Takalar District

• Total Population (2013): 283,762 people / Households (2014): 64,491 • Percent of Poor Households (2013): 9.62% • Households served by piped water (2015): 14,848 • Households with basic sanitation (2010): 28,383 Bantaeng District

After signing a Partnership Agreement on 16 November 2011, IUWASH supported the • Total Population (2013): 182,283 people / Households (2014): 41,428 PDAM interventions such as: NRW reduction, energy efficiency, distribution network and • Percent of Poor Households (2013): 9.68% production capacity improvement, GIS/MIS, tariff review, SOP development, Customer • Households served by piped water (2015): 11,977 Forum, financial aspect and microfinance programs. The PDAM succeeded to develop a • Households with basic sanitation (2010): 15,564 debt restructuring plan, which was then submitted to the MoF. Also, a microfinance program resulted in 21 poor households obtaining access to PDAM water. IUWASH’s formal partnership with LG Bantaeng district started on 24 October 2012. Key programs to improve performance of PDAM included reducing NRW, GIS/MIS, business plan In the sanitation sector, IUWASH collaborated with a local cooperative to promote and SOP development, tariff review, financial aspect and adoption of a climate change adaptation individual sanitation systems for 34 households, of which 21 used microfinance. IUWASH action plan, including construction of infiltration ponds in Kampala village; the village government supported the SANIMAS Program to optimize the use of communal sanitation systems for agreed to replicate this program using village development funding. 350 households benefitting from improved public toilets and IPAL communal. IUWASH supported pre- and post- construction activities by promotion and strengthening CBOs to In the sanitation sector, IUWASH supported SANIMAS to optimize the use of an IPAL maintain the systems and maximize the number of new connections. communal constructed for 419 households. IUWASH supported post construction activities by strengthening the capacity of the CBOs to maintain and operate the IPAL communal.

23 FINAL REPORT MARCH 2011 – JUNE 2016

SOUTH SULAWESI & EASTERN INDONESIA

EASTERN INDONESIA Jayapura Municipality

• Total Population (2015): 275,694 people / Households (2011): 20,275 Ambon Municipality • Percent of Poor Households (2014): 16.19% • Population served by piped water (2015): 29.221 • Total Population (2015): 395,423 people / (including Jayapura district) Households (2014): 91,117 • Households with basic sanitation (2010): 40,046 • Percent of Poor Households (2014): 4.42% • Population served by piped water (2015): IUWASH’s formal partnership with Jayapura municipality 10.505 started on 15 August 2011. Key TA programs with PDAM • Households with basic sanitation (2010): were: NRW reduction, distribution network improvements, 50,144 billing and accounting upgrades, PDAM Customer Forum, financial aspect, business plan and new SOPs development The partnership started on 7 September 2011 and and financial performance analysis. One problem facing key programs on PDAM Performance PDAM Jayapura was significant leakage in the distribution improvement included NRW reduction and network due to old pipes and illegal connections. To reduce financial aspect of PDAM operation. IUWASH NRW, then, IUWASH supported a regulation against illegal supported the PDAM to leverage funding from connections and arranged a partnership of the PDAM and Central Government to construct WTP Waytone Police to use law enforcement to reduce the illegal (35 lps) and Wayheru (20 lps), which will connections. Another effort was replacing pipes and meters collectively connect approximately 8,000 such that the PDAM can have a better distribution system. households in the Negeri Passo area. IUWASH developed a complete DED, conducted advocacy In the sanitation sector, IUWASH worked closely with the to relevant institutions included Sat-Ker MPWH of LG to update their city-wide sanitation strategy as the basis Maluku province and developed the financial of implementation of the sanitation program in the city. requirements. All the construction was completed IUWASH also collaborated with Sat-Ker MPWH to in 2015. construct a communal system in the Hamadi area benefiting 109 households. IUWASH promoted the sustainable In sanitation, IUWASH worked closely with sanitation framework and the regular desludging program to WASH LG agencies to develop the sanitation LG agencies and they agreed to establish this system in the master plan and initiated improvements to the city. To support this, the Vice Mayor approached several communal sanitation system constructed by private sector companies. IUWASH also supported the SANIMAS. IUWASH supported LG and sAIIG development of a CSR Forum in Kota Jayapura as well as the Program to develop small sewerage systems in the sanitation management unit (UPTD) to be responsible for city. Facilitated by IUWASH, the LG of Kota managing domestic wastewater system. The LG committed Ambon established an UPTD to oversee domestic funding of Rp. 5,1 Billion (APBN 2016) to operate the UPTD wastewater management in the city. A regulation and agreed on the 5 year roadmap. was developed including human resources and 5 years roadmap. Jayapura District

• Total Population (2015): 119,383 people / Households (2011): 20,389 • Percent of Poor Households (2014): 17.58% • Population served by piped water (2015): see data of Jayapura Municipality • Households with basic sanitation (2010): 12,905

IUWASH’s partnership with LG started on 15 August 2011. Activities under the water sector are addressed under Jayapura Municipality above given that the PDAM serves both the district and the city. In the sanitation sector, IUWASH supported the update of the SSK (city-wide sanitation strategy) as the basis for implementing the sanitation program in the district. Also, IUWASH conducted strengthening of WASH Working Group to support the implementation of sanitation program in Jayapura district. 24

FINAL REPORT MARCH 2011 – JUNE 2016

WATER SUPPLY MATRIX

PDAM Customer Raw Water / Water for CAPEX PDAM USAID / IUWASH PDAM Operational Aspects PDAM financial Aspects Aspects Climate Change Poor Finance Insitutional WS 1 WS 2 WS 3 WS 4 WS 5 WS 6 WS 7 WS 8 Water Supply Programs update: June 2016 PDAM Performance Index PDAMPerformance monitoring and updated Efficiency Energy Reduction Water NonRevenue Network Distribution Improvement WQ & Capacity Production Management MISsupport/ GIS Plan PDAMBusiness Reclassification / review Tariff Programs Accounting & Billing Restructuring Debt survey Satisfacion Customer Forum PDAMCustomer assessment Vulnerability CC Sumur Implementation Resepan Plan Action CCAdaption Supply Water for Finance Micro programs Meter Master Inv. Capital preparation Project Finance Ladder Worthiness Credit SOP internal, PDAMStrengthen water, raw Regionalization PDAM North Sumatra 1 PDAM Kota Binjai √ √ √ √ √ √ √ √ √ √ 2 PDAM Kota Medan √ √ √ √ √ √ √ √ √ √ √ √ √ 3 PDAM Kota Tebing Tinggi √ √ √ √ √ √ √ √ √ √ √ √ 4 PDAM Kota Pem Siantar √ √ √ √ √ √ √ √ √ √ √ √ √ √ 5 PDAM Kota Tanjung Balai √ √ √ √ √ √ √ √ √ √ √ √ 6 PDAM Kab. Langkat √ √ √ √ √ √ √ v √ √ √ 7 PDAM Kota Sibolga √ √ √ √ √ √ √ √ √ √ √ √ 8 PDAM Kab Asahan √ √ √ √ √ √ √ √ √ 9 PDAM Kab Labuhan Batu √ √ √ √ √ √ √ √ West Java , Banten & DKI 10 PDAM Kab. Karawang √ √ √ √ √ √ √ 11 PDAM Kota Bogor √ √ √ √ √ √ 12 PDAM Kota Bekasi √ √ √ √ √ √ √ √ √ 13 PDAM Kab Bekasi √ √ √ √ √ √ 14 PDAM Kab Purwakarta √ √ √ √ √ √ 15 PDAM Kab. Bandung √ √ √ √ √ √ √ √ 16 PDAM Kab. Serang √ √√√√ √ √√√√√ √√√ 17 PDAM Kab. Lebak √ √ √ √ √ √ √ √ √ √ 18 PDAM Kab.Tangerang/TangSel√ √ √ √ √ √ 19 PT Palyja / AETRA √ √ Central-Java 20 PDAM Kota Semarang √ √ √ √ √ √ √ √ 21 PDAM Kota Surakarta √ √ √ √ √ √ √ √ √ √ 22 PDAM Kab. Kudus √ √ √ √ √ √ 23 PDAM Kab. Kendal √ √ √ √ √ √ 24 PDAM Kab. Semarang √ √ √ √ √ √ √ √ √ √ 25 PDAM Kota Salatiga √ √ √ √ √ √ √ √ √ √ √ 26 PDAM Kab Rembang √ √ √ √ √ √ √ √ √ √ 27 PDAM Kab Sukoharjo √ √ √ √ √ √ √ √ √ √ √ √ 28 PDAM Kab Klaten √ √ √ √ √ √ √ √ √ 29 PDAM Kab. Batang √ √ √ √ √ √ √ √ √ √ √ √ East-Java 30 PDAM Kab. Sidoarjo √ √ √ √ √ √ √ √ √ √ 31 PDAM Kota Surabaya √ √ √ √ √ 32 PDAM Kab. Gresik √ √ √ √ √ √ √ √ √ √ √ √ 33 PDAM Kab. Lamongan √ √ √ √ √ √ √ √ √ √ 34 PDAM Kota Probolinggo √ √ √ √ √ √ √ √ √ 35 PDAM Kab Probolinggo √ √ √ √ √ √ √ √ √ √ √ √ 36 PDAM Kota Mojokerto √ √ √ √ √ √ √ 37 PDAM Kab. Mojokerto √ √ √ √ √ √ √ √ √ √ √ √ 38 PDAM Kab Jombang √ √ √ √ √ √ √ √ √ √ 39 PDAM Kota Malang √ √ √ √ √ √ 40 PDAM Kab Malang √ √ √ √ √ √ √ √ √ √ √ 41 PDAM Kota Batu √ √ √ √ √ √ √ √ South Sulawesi & Eastern Indonesia 42 PDAM Kota Makasar √ √ √ √ √ 43 PDAM Kab Takalar √ √ √ √ √ √ √ √ √ √ √ √ 44 PDAM Kab Maros √ √ √ √ √ √ √ √ √ √ 45 PDAM Kab Jeneponto √ √ √ √ √ √ √ √ √ √ √ √ 46 PDAM Kota Pare-Pare √ √ √ √ √ √ √ √ √ √ √ √ √ 47 PDAM Kab Enrekang √ √ √ √ √ √ √ √ √ √ √ 48 PDAM Kab Pinrang √ √ √ √ √ √ √ √ √ 49 PDAM Kab Sidrap √ √ √ √ √ √ √ √ √ √ √ 50 PDAM Kab Bantaeng √ √ √ √ √ √ √ √ √ √ 51 PDAM Kota Ambon √ √ √ √ 52 PDAM Kab./Kota Jayapura √ √ √ √ √ √ √ √ √ √

25 FINAL REPORT MARCH 2011 – JUNE 2016

SANITATION MATRIX

Individual systems Communal systems Sewerage LLTT Inst. Support

SAN 1 SAN 2 SAN 3 SAN 4 SAN 5

USAID / IUWASH

Urban Sanitation Programs

update: June 2016 onstruction Support Construction Support C - - Cap. Bldg Demand / Triggering Construction HH Sanitation Develop SME MF / / CSR Improve Hygiene Practices Pre Construction of Systems Post construction Support Improved Hygiene Practices Pre Technical Support (FS, DED) Post construction Support Improved Urban Septage Mgt IPLT design (refurbish new)/ Establishment of Operator Capacity Building Support (IUWASH) North Sumatra 1 Kota Binjai √ √ √

2 Kota Medan √ √ √ √ √ √ √ √ √ √ √

3 Kota Tebing Tinggi √ √ √ √ √ √ √ √ √ √ √

4 Kota Pematang Siantar √ √ √ √ √

5 Kota Tanjung Balai √ √ √ √ 6 Kab Langkat

7 Kota Sibolga √ √ √ √ √

8 Kab Asahan √ √ √ 9 Kab Labuhan Batu West Java , Banten & DKI 10 Kab. Karawang √

11 Kota Bogor √ √ √ √ √ √ √ √ √ √ √ √ √

12 Kota Bekasi √ √ √ √ √ √ √ √ √ √ √ √

13 Kab Bekasi √ √ √ √ √ √ √

14 Kab Purwakarta √ √ √

15 Kab Bandung √ √ √ √ √ √ √ √ √ √

16 Kab. Serang √ √ √ √ √ √ √ √ √

17 Kab. Lebak √ √ √ √

18 Kab. Tangerang √ √ √ √ √ √ √ √ √ √

19 Kab. Tangerang Sel. √

20 DKI - Jakarta √ √ √ √ √ √ √ √ √ √ √ √ √ √ Central-Java 21 Kota Semarang √ √ √ √ √ √ √ √

22 Kota Surakarta √ √ √ √ √ √ √ √ √ √ √

23 Kab. Kudus √ √ √ √ √ √

24 Kab. Kendal √ √ √ √ √ √

25 Kab. Semarang √ √ √

26 Kota Salatiga √ √ √ √

27 Kab Rembang √ √ √ √ √ √ √

28 Kab Sukoharjo √ √ √ √ √ √ √ √ √

29 Kab Klaten √ √ √ √ √ √

30 Kab. Batang √ √ √ √ √ East-Java 31 Kab. Sidoarjo √ √ √ √ √ √ √

32 Kota Surabaya √ √ √ √ √ √ √

33 Kab. Gresik √ √ √ √ √ √ √ √ √ √ √

34 Kab. Lamongan √ √ √ √ √

35 Kota Probolinggo √ √ √ √ √ √ √ √ √

36 Kab. Probolinggo √ √ √ √ √ √ √ √

37 Kota Mojokerto √ √ √ √

38 Kab. Mojokerto √ √ √ √

39 Kab Jombang √ √ √ √ √ √ √ √ √

40 Kota Malang √ √ √ √ √ √ √ √ √

41 Kab Malang √ √ √ √ √ √ √ √

26 FINAL REPORT MARCH 2011 – JUNE 2016

Individual systems Communal systems Sewerage LLTT Inst. Support

SAN 1 SAN 2 SAN 3 SAN 4 SAN 5

USAID / IUWASH

Urban Sanitation Programs

update: June 2016 onstruction Support Construction Support C - - Cap. Bldg Demand / Triggering Construction HH Sanitation Develop SME MF / / CSR Improve Hygiene Practices Pre Construction of Systems Post construction Support Improved Hygiene Practices Pre Technical Support (FS, DED) Post construction Support Improved Urban Septage Mgt IPLT design (refurbish new)/ Establishment of Operator Capacity Building Support (IUWASH) 42 Kota Batu √ √ √ √ √ √ √ √ √ South Sulawesi & Eastern Indonesia 43 Kota Makassar √ √ √ √ √ √ √

44 Kab. Takalar √ √ √ √ √ √ √

45 Kab. Maros √ √ √ √ √ √ √

46 Kab. Jeneponto √ √ √ √ √ √

47 Kab.Bantaeng √ √ √ √

48 Kota Pare-Pare √ √ √ √ √ √ √

49 Kab. Enrekang

50 Kab. Pinrang √ √ √ √ √ √ √ √ √

51 Kab. Sidrap √ √ √ √ √ √ √ √

52 Kota Ambon √ √ √ √ √ √ √ √ √ 53 Kab Jayapura

54 Kota Jayapura √ √ √ √ √ √

27 FINAL REPORT MARCH 2011 – JUNE 2016

CROSS CUTTING PROGRAM MATRIX

USAID / IUWASH Policy Increased CEM Gender Mainstreaming Mobilizing CSR Funding Development Budget Cross Cutting Programs CC-1 CC-2 CC-3 CC-4 CC-5 update: June 2016 Visioning Visioning Workshop of Development New Policy AdvocacyBudget for Watsan Sector APBDof Annual Monitoring Budget of Development Citizen Mechanism Engagement Capacity Gender General Building Pilot Program Gender PPRG for Watsan Development Sector PKK Support CCFI Replenishment Water Program Nestle Infiltration Program Pond of CSRStrengthening Forum North Sumatra 1 Kota Binjai √ √ √ √ √ 2 Kota Medan √ √ √ √ √ √ √ 3 Kota Tebing Tinggi √ √ √ √ √ √ √ 4 Kota Pematang Siantar √ √ √ √ √ 5 Kota Tanjung Balai √ √ √ √ √ 6 Kab. Langkat √ √ √ √ √ 7 Kota Sibolga √ √ √ √ √ 8 Kab Asahan √ √ √ √ 9 Kab Labuhan Batu √ √ √ √ √ West Java , Banten & DKI 10 Kab. Karawang √ √ √ √ 11 Kota Bogor √ √ √ √ √ √ 12 Kota Bekasi √ √ √ √ 13 Kab Bekasi √ √ √ √ 14 Kab Purwakarta √ √ √ √ √ 15 Kab. Bandung √ √ √ √ √ √ 16 Kab. Serang √ √ √ √ √ √ √ 17 Kab. Lebak √ √ √ √ 18 Kab.Tangerang √ √ √ √ √ √ √ 19 Kota Tangerang Selatan √ √ √ 20 DKI Jakarta √ Central-Java 21 Kota Semarang √ √ √ √ √ √ 22 Kota Surakarta √ √ √ √ √ 23 Kab. Kudus √ √ √ √ √ 24 Kab. Kendal √ √ √ √ √ 25 Kab. Semarang √ √ √ √ √ √ 26 Kota Salatiga √ √ √ √ √ √ √ 27 Kab Rembang √ √ √ √ 28 Kab Sukoharjo √ √ √ √ √ √ 29 Kab Klaten √ √ √ √ √ 30 Kab. Batang √ √ √ √ √ √ √ East-Java 31 Kab. Sidoarjo √ √ √ √ √ √ 32 Kota Surabaya √ √ 33 Kab. Gresik √ √ √ √ √ √ 34 Kab. Lamongan √ √ √ √ √ 35 Kota Probolinggo √ √ √ √ √ √ 36 Kab Probolinggo √ √ √ √ √ √ √ √ √ 37 Kota Mojokerto √ √ √ √ √ 38 Kab. Mojokerto √ √ √ √ √ √ √ √ √ 39 Kab Jombang √ √ √ √ √ √ √ 40 Kota Malang √ √ √ √ √ √ 41 Kab Malang √ √ √ √ √ √ √ 42 Kota Batu √ √ √ √ √ √ South Sulawesi & Eastern Indonesia 43 Kota Makasar √ √ √ 44 Kab Takalar √ √ √ √ √ √ 45 Kab Maros √ √ √ √ √ √ √ 46 Kab Jeneponto √ √ √ √ √ √ 47 Kota Pare-Pare √ √ √ √ √ √ √ 48 Kab Enrekang √ √ √ √ √ √ 49 Kab Pinrang √ √ √ √ √ 50 Kab Sidrap √ √ √ √ √ 51 Kab Bantaeng √ √ √ √ √ 52 Kota Ambon √ √ √ √ 53 Kab Jayapura √ √ 54 Kota Jayapura √ √ √ √ √

28

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