USAID INDONESIA URBAN WATER SANITATION AND HYGIENE FINAL REPORT EXECUTIVE SUMMARY JUNE 2016 This document was produced for review for USAID/Indonesia by the Indonesia Urban Water, Sanitation and Hygiene (IUWASH) project, implemented by DAI, in accordance with ADS Chapter 320.3.2.4 (e) A 05/05/2009 Revision. EXECUTIVE SUMMARY OF FINAL REPORT Dadi Setya Wijanarko, one of Member of Community-based Organization from RW 022 Tanah Merah Jakarta Utara is testing of water flow from Master Meter System installed in this area. Beneficiary of Master Meter System is happy to have new access to safe water supply after they wait for years. This system gives benefit to 309 poor households. Photo Credit: DES SYAFRIZAL USAID INDONESIA URBAN WATER SANITATION AND HYGIENE WWW.IUWASH.OR.ID B USAID INDONESIA URBAN WATER SANITATION AND HYGIENE FINAL REPORT EXECUTIVE SUMMARY Program Title: USAID Indonesia Urban Water Sanitation and Hygiene Sponsoring USAID Office: USAID/Indonesia Office of Environment Contract Number: AID-497-C-11-00001 Contractor: DAI Date of Publication: June 2016 Author: DAI This document was produced for review for USAID/Indonesia by the Indonesia Urban Water, Sanitation and Hygiene (IUWASH) project, implemented by DAI, in accordance with ADS Chapter 320.3.2.4 (e) 05/05/2009 Revision. TABLE OF CONTENTS TABLE OF CONTENTS ........................................................................................................................................ I IUWASH OVERVIEW ........................................................................................................................................... 1 IUWASH OPERATIONS ...................................................................................................................................... 3 VISION INTO ACTION ........................................................................................................................................ 4 SUMMARY OF ACHIEVEMENTS ....................................................................................................................... 5 GRANT PROGRAM ............................................................................................................................................... 6 REGIONAL PROGRAM ........................................................................................................................................ 8 WATER SUPPLY MATRIX ................................................................................................................................ 25 SANITATION MATRIX ...................................................................................................................................... 26 CROSS CUTTING PROGRAM MATRIX ......................................................................................................... 28 I II EXECUTIVE SUMMARY OF FINAL REPORT USAID INDONESIA URBAN WATER SANITATION AND HYGIENE WWW.IUWASH.OR.ID iii EXECUTIVE SUMMARY OF FINAL REPORT IUWASH OVERVIEW The Indonesia Urban Water, Sanitation and Hygiene (IUWASH) Project has been a five-year four-month, $40.7 million initiative designed to support the Government of Indonesia (GOI) in the achievement of its safe water and sanitation Millennium Development Goal (MDG) targets, as well as its recently-established policy objective of “Universal Access” to water and sanitation services nationwide. The IUWASH Project worked with a comprehensive group of stakeholders, including Indonesian government agencies (central, provincial, and local), local government-owned water utilities (PDAMs), sector associations, NGOs, communities, universities, and the private sector. Through support Demand Advocacy Policy and of GOI agencies and associated initiatives, IUWASH Mobilization Finance sought to achieve the following “high level” results: [Comp 1] Service [Comp 3] • An increase of 2,400,000 million people in Delivery urban areas with access to improved water Regulation supply; Accountability & Supervision • An increase of 250,000 people in urban areas with access to improved sanitation facilities; • A decrease of 20% in the per-unit water cost Improved & Expanded paid by the poor in targeted communities; Capacity and [Comp 2] • 100,000 people trained in WASH related areas. Figure 1: IUWASH Conceptual Framework. In support of the above results, IUWASH was organized around three technical components that together contributed to increased access to water and sanitation services (see Figure 1, IUWASH Conceptual Framework). The three components were as follows: Demand for safe drinking water and improved sanitation mobilized among urban communities and households with currently unimproved access. Project activities stimulated demand from both civil society and local governments for improved and increased water supply and sanitation services, which included making service providers more accountable to the citizens they serve and the local government owners. IUWASH’s approach for achieving this result was to give a voice to hidden demand where previously none existed. The capacity to sustainably meet this mobilized demand with improved water and sanitation services built among the public and private sector institutions best placed to provide these services in urban areas. The water and sanitation sector has traditionally faced several challenges, including poor management, insufficient funding, and operational inefficiencies. To address these issues, IUWASH strengthened the capacity of key institutions including the local government, PDAM, civil society, small and medium enterprises (SMEs), and community groups. A governance and financial enabling environment created that supports equitable access to safe drinking water and improved sanitation in urban areas. Facilitating an improved enabling environment for water and sanitation services involved the active participation of local governments and parliaments as the owners of water utilities. GOI programs to improve sanitation also depended on local governments to lead the USAID INDONESIA URBAN WATER SANITATION AND HYGIENE WWW.IUWASH.OR.ID 1 EXECUTIVE SUMMARY OF FINAL REPORT development and implementation of citywide sanitation plans that support household, community- based, and centralized solutions in accordance with citywide objectives. YUSUF AHMAD CBO member is recording the water use through Field practice in TOT KPP for operational and meter installed at one of household using Master maintenance of communal sanitation facility. Meter system in Tanah Merah, Jakarta. While IUWASH was designed around the three above components, project workplanning and reporting followed the project’s two main sectors of intervention (water supply and sanitation) and “crosscutting areas” that are common to each. These areas of activity are as follows: Water Sector Sanitation Sector Cross-Cutting WS-1 PDAM Operations SAN-1. Individual Sanitation Systems CC-1: Local Gov’t policy development WS-2 PDAM Finance SAN-2. Communal Sanitation Systems CC-2: Local Gov’t budget allocations WS-3 PDAM Customer Relation SAN-3: Off-site sanitation (sewerage) CC-3: Citizen engagement mechanisms WS-4 Raw Water / Climate Change SAN-4: Urban Sludge Management CC-4: Gender mainstreaming WS-5 Microfinance SAN-5: Support Pokja Sanitasi/AMPL CC-5: Mobilizing CSR funding WS-6 Master Meters WS-7 PDAM Capital Investment WS-8 PDAM Governance USAID INDONESIA URBAN WATER SANITATION AND HYGIENE WWW.IUWASH.OR.ID 2 EXECUTIVE SUMMARY OF FINAL REPORT IUWASH OPERATIONS To support the program implementation at national and regional level, IUWASH established offices as follows: National Office: The Jakarta office served as the IUWASH headquarters and managed relationships and reporting to USAID and central government counterparts. It also served as the base of operations for IUWASH’s designated key personnel, senior technical specialists, and finance and administrative personnel, all of whom worked closely with the Project’s regional teams. Regional Offices: IUWASH regional offices were located in Medan, Jakarta (covering West Java, Jakarta and Banten), Semarang, Surabaya, and Makassar. These offices served as primary implementation centers for all assistance provided at the local level, and each oversaw programming for about 11 municipalities. Regional offices were led by senior Indonesian experts (Regional Coordinators or “RCs”) and were responsible for day-to-day activity implementation and direct interface with provincial and local partners. Table 1 below enumerates the Project’s local government partners in each of the five regions. Table 1. IUWASH Locations South North West Java, Central East Sulawesi/East Sumatra Jakarta, Banten Java Java Indonesia Medan city Bekasi city Semarang city Gresik district Ambon city Binjai city Bekasi district Semarang dist. Lamongan dist. Jayapura city Langkat district Bogor city Kendal district Mojokerto dist. Jayapura district Pematang Siantar Karawang dist. Kudus district Probolinggo dist. Jeneponto Tanjung Balai city Lebak district Surakarta city Sidoarjo district Makassar city Tebing Tinggi city Serang district Salatiga city Surabaya city Maros district Sibolga city Tangerang dist. Rembang dist. Mojokerto city Takalar district Asahan district DKI Jakarta Sukoharjo dist. Probolinggo city Parepare Labuhanbatu dist. Bandung district Klaten district Jombang dist. Enrekang Purwakarta dist. Batang district Malang city Pinrang district Tang. Sel. city Malang district Sidrap district Batu city