Mobility Management Plan for the City of

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Table of Contents

1. Introduction ...... 3

2. MM Plan - Template ...... 3

Headline / Title ...... 3 A. Acknowledgement ...... 3 Chapter 1: Introduction ...... 4 Chapter 2: Feasibility / Existing Conditions ...... 12 Chapter 3: Overall Goals ...... 18 Chapter 4: Implementations / Activities ...... 18 Chapter 5: Monitoring and Evaluation ...... 24 Chapter 6: Conclusion ...... Appendixes ...... 26

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1. Introduction

This template is designed for the partners support in the development of the Mobility management Plan and is to be used in combination with the WP 3 training outputs and the WP 4.1 self assessment results.

It provides a suggested structure for the final MM Plan. Partners are free to add, change or modify all elements listed. For further information partners are advised to see the training material WP 3, Unit 1-4

Partners are advised to present a summary of their work in this section. This section should be filled after all the work has been completed.

2. MM Plan – Template

Headline / Title

WP 4 Act. 4.4 Mobility Management Plan for the City of LECCE Prepared for: Mobility Management Plan for the City of LECCE Prepared by: MUNICIPALITY OF LECCE Date: SEPTEMBER, 2010 Participants in MM - Working Group: Carlo De Matteis – Luisella Gallucci Organisations / Institutions involved: Municipality of Lecce (European Unit and Traffic and Mobility Unit)

A. Acknowledgement

I. Table of Contents II. List of Acronyms (optional)

• APT (Regional Agency for the Promotion of Tourism) • ARPA • FSE • SGM S.p.A (Multiple Management Company)

III. List of Tables and Figure (optional) IV. Preamble / Political Commitment V. Executive Summary / Overview

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Chapter 1: Introduction

The group in charge for designing and developing the MMP is made up of Carlo De Matteis and Luisella Gallucci, the former is an engineer, the latter a warrant officer for Municipal Police. Both are deeply committed for different aspects to draw out the entire project in its phases. Along with Mr. De Matteis and Mrs. Gallucci, both from the Traffic and Mobility Unit, there is also the European Unit involved in the project. The former and the latter are both department from the Municipality of Lecce. The European Unit provides the Administrative support for the natural development of the project. Within this unit, there are 9 people involved plus an external consultant who is the coordinator of the project and a consultant for the English language, the official language of the SEE MMS project. Each person committed with the project works for it out of the normal working hours so as not to overlap project activities with regular office tasks. There is a meeting among people involved in the project every 15 days; meetings have an important consultative function and a good way to keep in touch and informed about the state of art of the project.

1.1 The Mobility Management Plan for the City of LECCE

In the region called , the sub region is a flat territory. Its climate is mild and sunny all over the year. Reducing environmental impact means reducing transport for a sustainable mobility, a respect of environment and bike tourism. We aim at improving mild mobility on foot and by bike that both can bring benefit to the community: • Reducing traffic congestion by making the city practicable to those who do not want or cannot use car and those who are compelled to use it; • Reducing environmental impact on car transport means: reducing air pollution ( from carbon dioxide and monoxide, nitrogen oxide, benzene, lead, gas black unburnt) which can make air more breathable and less polluted; • Improving street safety by reducing hundreds of accident both in town and out of it that involve pedestrians and bikers; • Helping those who cannot use cars to move: disabled people, elderly, pregnant women, mothers and children; • Reducing costs for transports; by bike and on foot, families can save money • Improving the quality of life: walking and /or riding a bike on safe streets is not against health and is suitable to any age. • Improving sustainable and rural tourism with new opportunities deriving from the use of bike and walking on safe and interesting routes. • Promoting the image of Lecce as a town for bikes, open, safe, welcoming and clean. In the last 15/20 years, Lecce has increased in size and its resident population divided per age and gender is shown in the following table (Tav.1.1) where the resident population is monitored for the decade 1990-2009; the following chart shows the

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datum updated at 31st December 2010, meanwhile in table 1-2b (Tav. 1 -2b) we have a legend and blue stands for male and yellow for female. Moreover, we can check the percentage of gender distribution within the same chart. The last chart is a sum of the percentage updated at December, 2009.

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During the last two decades, Lecce has welcomed a more and more high rate of tourists and visitors even in the de-seasonalized periods thanks to both its cultural heritage and offer (religious and civil celebrations, arts events, music gigs and concerts, international conferences, etc.). This has implied an answer to such demand for a more adequate transportation offer. As a matter of a fact, the area called Salento in which Lecce is the most important city, has developed a service for tourists and local people from and to the nearest airport located in (39 km far from Lecce) and has promoted the integration among railway stations and has created a network able to cover the entire sub-regional area up to the end of the hill, called otherwise called by the ancient Romans “finibus terrae”, renown destination for its sea, beaches, an important marina and the sanctuary visited yearly by thousands of pilgrims coming from all over the world. Salento in bus and train is a service offered by the , the local administration that manages the entire district including nearly 100 villages whose main town is Lecce. The main local transport companies allows tourists and local people to get to almost all the sea and country sides of the area.

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The above-shown map portraits the ringroad that ring the city of Lecce. Its building has been changing the perception that Lecce people have about transport and circulation since 2005/2006 when its fulfilment was accomplished.

1.1.1 Why sustainable transport and MM plans?

Lecce for its morphology can suit well a system of sustainable transport and is ready to plan mobility management. Our bike sharing stations spread in different areas in town as well as the trolley bus are two of the first offers that Lecce is giving to itself and people who live and visit this city. The improving presence of tourists within the deseasonalized period of the year makes the challenge even more interesting.

1.1.2 Local/Regional issues

TOURISM AND TRANSPORT At a regional level, the issue of transport and infrastructure has to be analysed both for the people and goods that get out of the region and the links connecting the parts of the same region.

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TRANSPORT FOR CITIZENS Urban transport in Apulia foresees a bus every 15 minutes even if originally the urban centres have been built for animal transport and a few motorised-means. This has provoked a catastrophic approach with city centres improving private transport and also slowed down a natural evolution of commerce and business. What is missing is not funds but organisation, as the current one is not adequate with the market. (source survey issued by Regione Puglia). In order to incentive the use of public transport, institutions need to show people they are reliable. How this could happen? With a serious and professional offer, availability and flexibility from those who manage public transport (i.e. Commuters who have been using the service for 7/8 years need to get an improved offer). The connections from Northern Apulia (from Adriatic coast to Bari and from Bari to ) are well organised with long-coverage means. The links among Bari, Taranto and Salento region and among Apulia, Basilicata, Naples and Molise, the rest of the region with Gargano and the islands are less effective. Salento, the sub region within Apulia where Lecce is located, shows a different situation just because the area is very flat and connections are easy to be done; moreover the territory is not huge to be covered with transport services. Lecce has a system of buses that connect city centre to suburban areas and it is well linked with the rest of the villages around thanks to both FERROVIE SUD EST (FSE), and “SALENTO IN BUS”, which serves . The former is the regional railway network, a sort of aboveground metro all over Salento, through the countryside; the latter is a seasonal reorganization of provincial buses which gives a chance to get connected via bus both with single rides for the selected destination and guided tours so as to visit different places within the same day. This offer is very appreciated by tourists but it is used by local people as well.

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LIMITED TRAFFIC ZONES

In the hub of Lecce, there are 12 limited traffic zones. In 11 zones, highlighted on the map with different colours are also marked with letters (from A to M).

Traffic is forbidden for the entire day and access is available only for residents. In zone N traffic is forbidden from 10 p.m. to 6 a.m.

The entire area is covered with a video surveillance system.

1.1.3 Benefits for the community

The Mobility Management Plan would be a benefit for the local community of Lecce because it would get a better contact with the social and urban tissue and this would allow a stronger respect for environment, a decreasing pollution and an improving wellness for people. Cultural heritage have been protected from pollution with a ten-year closure of Lecce city centre by the opening of 12 limited traffic zones, pedestrian areas and bike lanes. 20.000 /25.000 non resident University students live in Lecce; at night in fact, there is a huge amount of people meeting in the city centre without the presence of cars and motorized means.

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The planning process.

The planning process interventions to be adopted, along with actions to be started, are born from the study of users’ behaviour, their needs and specific requests. Their requests can be explained in different ways, such as: the request from citizens towards politicians they know. Under a technical point of view , the study is led by distributing questionnaires in public offices and with direct interviews to citizens ( with regard to age, area where they live in, job they do) or by a direct or indirect monitoring of citizens’ habits. The city of Lecce is equipped with a sophisticated operative unit that checks traffic flows and manages traffic lights in different traffic conditions. These facilities have allowed the municipality to highlight the flows that everyday vehicles make on city routes and to study citizens’ habits; moreover through these data, it is possible to plan a set of interventions able to alleviate traffic on specific arterial roads and try to change the cultural approach so as to root the idea of using transport means alternative to cars, with the aim of subtracting duration, car traffic, accidents and pollution as well as improving both the quality of environment and users’ wellness. Moreover, with reference to specific period of time, year and area of the town, we have individuated some classes of habitual customers (commuters) and facilitate their mobility. As a matter of a fact, we have implemented bike sharing, by positioning some stations in some interchange areas close to suburban areas; these have allowed a change in commuters’ habits. Users left cars in parking areas and use bike to get to city centre where the majority of public offices are located ( court house, Province building, Municipality building, Health department, etc.). At the beginning of this new service, the study on mobility data along with several questionnaires that have been distributed at stations and different public offices , tobacconists and news agents’ have allowed us to understand people’s needs and to plan actions that might improve mobility and the quality of life. The exponential growth of the University of Lecce along with schools have produced a study on students’ mobility. Students have been divided into groups selected using the criterion of age. In this view, we have contacted school managers in order to understand their needs, make them more independent with accesses and safer in doing their routes. With this objective we have planned safe routes from home to school and back by the making of reserved routes protected by road kerbs, pedestrian barriers and bushes or just by limiting painting road markings on pavements with the right width. These paths, planned without crossroads allow children (as well as their parents and adults in general) and students aged from 10 to 18 to go to school without parents or chaperons. Moreover, thank to interviews and questionnaires distributed in different university venues, we could fix public transport lines so as to improve the building of an ambitious system of eco- compatible transportation that is alimented electrically, reduces 100% of bad emissions in the city centre atmosphere and changes radically the concept of transportation system and users’ habits.

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Chapter 2: Feasibility / Existing Conditions

2.1 Current mobility/transport situation and trends

Lecce has a critic traffic situation and the absence of measures for moderating it make this city an unsafe place to cycle. Categories that are in a more delicate position are elderly, feeble people and children. An increasing usage of bikes will allow a reduction of car circulation, improve both the quality of air and life and improve open social urban spaces. The opening of bike sharing stations has remarkably bettered the situation along with the growth of bus lanes that allow people to cycle safely even if very often pedestrian use them as traffic islands. Lecce, is the seventh Italian town for limited traffic areas with 10,62 squared metres per inhabitant.(The first one is Siena with 30,94) It is hard to imagine a bloom of sensitivity from citizens towards environment, if every thing is done for it is a kind of punishment. We have to get to the 21st position to find an Apulian city: Lecce for its cycling index (length and typology of cycle tracks). Cars are 53 per 100 inhabitants, very close to the Italian average rate which is 60 cars per 100 inhabitants. Much has to be done to change the culture of “any cost comfort” that is highly polluting into a new view of green and sustainable mobility. The creation of intermodal stations might help to park the car and to use alternative means to move. Walking in a tiny city is easier and possible; cycling as well. The critical part is to improve the use of Public transport that is a safe challenge. Lecce has a new system of trolley buses able to cover both the new and old centres, and a huge parking area where once the Carlo Pranzo stadium was. Some zoning ordinances forbid the access to buses and heavy transportation in town; this forces suppliers to use of orbital roads and the entrance into town to limited time periods. There are two main area named Foro Boario and Stazione degli Archi that have the function of interchange stations both for school and tour buses and suppliers who use them as a platform for goods that are delivered in town with other more sustainable means.

Local /regional current transport policies and strategies The regional board has approved the document for the planning and managing of transport (PRT)by defining objectives, strategies and guide lines for the regional plan in Bari, last May 11th, 2008. Guide lines include the re-organisation of services and infrastructure as well as the criteria of selection for priorities related to: 1) road transport; 2) train transport; 3) maritime transport; 4) airplane transport; 5) inter-modality with passengers; 6) inter-modality with goods; 7) minimal services according to the decree n. 422 dated November 19th, 1997 ( the ordination to regions and local administrations to have functions and charges on local public transport, art.4, paragraph 4, Law n.59 dated March 15th 1997).

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The PRT defines its objectives in coherence with the tools of National and regional planning, by adapting them on the basis of the peculiarities, criticisms and potential of the regional set. The PRT has the following objectives: a) creating the structural conditions both material and immaterial to consolidate the role of multimodal logistic platform of Apulia within Southern and Euro-Mediterranean area; b) creating the structural conditions both material and immaterial to consolidate logistics and inter-modality in goods transport for companies Apulia-based; c) promoting sustainable solutions for both environment and society for the transport of goods within the urban system; d) improving safety level in goods transport within the region; e) increasing competitiveness, expertise and complementary of dock regional system; f) assuring an effective interconnection between the over-regional and regional rank; g) improving internal accessibility within the region to support cohesion and social inclusion, local development and an increasing value of strategies; h) developing and integrating the offer of over-regional links for passengers transport to support the competitiveness of Apulia economic system; i) recognising to the airplane transport a strategic role for long-length links; j) recognising to the train transport the role of leading for the regional net of local public transport; k) contributing to keep and improve the role of railway in the long-length journeys, in view of future developments of the high capacity/high speed system. l) addressing the reorganisation of TPL on rubber with a complementary and integrated solution in comparison to train services; m) promoting the forms of sustainable mobility in urban centres and local systems as well as the evaluation of strategic areas in the region; n) promoting full accessibility to nets and services from each category through the progressive elimination of architectural barriers in comparison with physical and information infrastructure; o) optimising the effectiveness of service management on iron by creating the conditions for reconverting car services into train services; p) contributing to realise the conditions for the free access and circulation on railway aimed at the full evaluation of infrastructure.

2.2 State and national issues

In a globalised world, in a single day, there is the same traffic of an entire year of the 70s and the estimation highlight the request will increase. The Mediterranean area is considered the strategic place for changes among Asia, Northern Europe and North America. Also Italy has had a huge growth of request on transport and mobility. People on the move have increased from 34 to 50 millions (+ 43%), goods from 87 to 219 millions/t (+ 151%), containers from 3 to more than 10 millions (+178%). The contribution to air pollution in the last 30 years has been relevant and keeps growing. In Italy, the datum particularly heavy is based on the private use of (35 millions) and rubber transport. it is clear that both transport and mobility system are a strategic infrastructure for the quality of life and health, for reducing air pollution, for safety of people and for the economy: not only for services and production of vehicles but also for the costs of transport for industry, agriculture and tourism.

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2.3 Sustainable mobility and transport in Lecce

Sustainable mobility and transport in Lecce is mainly represented by three offers: Bike sharing, Filo-bus and safe routes to school and home.

Bike-sharing was intended to promote a new system for intermodal transportation, allowing people to shift easily from other forms of transport to bicycle and back again. Bike sharing is an easily accessible alternative to motorized travel, with the hope of reducing the carbon footprint of commuting as well as enabling residents to feel fit through exercise.

This map shows:

in blue the parking areas (both for change and interchange); in green the bike sharing stations; in red the future bike sharing stations already planned.

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2.4 Roles and responsibilities

APT ( Agenzia regionale per la promozione del Turismo – Regional Agency for the Promotion of Tourism) This is the map of the agencies for tourism promotion located in the Salento area

Such offices have the role to show the presence of institutions on the entire territory and to give precious information on transportation form Lecce to the rest of the area and back. Its importance is moreover linked to the fact that during awareness raising campaign can be easily disseminated thank to the capillarity of their presence within the area.

SGM spa (Società di Gestione Multipla – Multiple management Company)

The Municipality of Lecce, with the aim of improving the quality and quantity standards of public transportation, has decided to delegate its management to partly private and partly public company upon the Decree Law. n. 267/2000 (formerly law 142/90).

51% Municipality of Lecce

40% IGECO S.R.L.

9% F.LLI BERTANI S.P.A.

SGM is currently committed for the following:

URBAN AND SUBURBAN TRANPSORTS

PARKING AREAS

REMOVAL OF ILLEGALLY PARKED CARS IN PROHIBITED AREAS

MAINTENANCE OF PAINTED ROADS MARKINGS AND ROAD SIGNS

MAINTENANCE OF TRAFFIC LIGHTS

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FERROVIE SUD EST Ferrovie Sud-Est link different cities located in Salento, Lecce and seaside villages located on the coast. FSE cover an area that gets to Brindisi, Taranto the area located south of Lecce. The railway tracks start in Bari and ends in , near Santa Maria di Leuca, located at the end of the hill.

LOCAL POLITICIANS

Lecce politicians have started their committment in sustainable mobility with a project called Agenda 21 Locale Mobilità sostenibile for Lecce Gate of Europe . (Regional Operational Programme - P.O.R. Puglia 2000/2006 asse V misura 5.2, azione 1).

People involved : ■ Mayor ■ Environment Councillor ■ Traffic and Mobility Councillor

Environment, Civil Security and Hygene Unit

Traffic and Mobility Unit

Apulia Region ■ Environment Councillor

SGM s.p.a President

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Agenda 21 Locale coordination

Public Schools in Lecce ■ Managers ■ Teachers ■ Students

Legambiente (scientific envirnmentalism, volontary work, solidarity)

2.5 Other stakeholders

1. Confesercenti (Italian Association of companies ) 2. Confcommercio ( Italian Association of traders) 3. Lecce Chamber of Commerce

2.6 Summary Summarise key findings and priority areas for change/action. gaps, opportunities, barriers and challenges

IMPLEMENTATION FOR A MORE EFFECTIVE SUPPLIER PLATFORM IN COOPERATION WITH THE PROVINCE OF LECCE, CONFCOMMERCIO AND CONFESERCENTI;

CAR POOLING ANS SHARING;

BUS TERMINAL;

V.LE DE PIETRO – THE NEXT OPENING OF A NEW INFO POINT that will serve this part of the town, very close to the Northern entrance in town.

Chapter 3: Overall Goals

The goal is to improve the usage of PT, bike and walking within the next six years according to the current standard of wellness, the safety of streets and walking trips. In this view the services to provide will include :

1. free tickets for the first year ; 2. raising awareness campaign; 3. installation of intelligent monitors; 4. posters and leaflets to promote the goals through media; 5. gadgets; 6. discount to those who do not use the car; 7. electronic tickets for all public means a low polluting transportation system

The target groups are both direct and indirect; the former is made up of residents and commuters such as students and employees as well as tourists and visitors. The latter of politicians, PT managers, Public office managers. Bank companies management associations of all working categories.

Chapter 4: Implementations / Activities

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We wish to IMPROVE THE USAGE OF

• PUBLIC TRANSPORT And the HABIT OF • RIDING BIKES and • WALKING

So as to better the QUALITY OF LIFE AND SAFETY.

PUBLIC TRANSPORT [(INFRASTUCTURE , BUILDING – STOP LOCATION – CONTROL CENTER)]

MEASURES

FUNDINGS: 25.000.000 EURO LENGTH OF LANE: 27 KM N. OF VIDEO-SURVEILLED STOPS: 120 STAKE HOLDERS: politicians and public transport companies – NATIONAL ENVIRONMENTAL AND TRANSPORT DEPARTEMENT

TARGET GROUP: RESIDENTS AND VISITORS DISABLED PEOPLE – ELDERLY- STUDENTS- EMPLOYEES - COMMUTERS

SURVEY: analysis of feedback public opinion

BIKE SHARING [(BIKE SHARING STATIONS – BIKE LANES- BIKE PARKING- BUILDING AND MAINTENANCE SERVICES)] FUNDINGS: 215.000 EURO N. OF STATIONS: 7 + 4 POSITIONS : 90 + 50 N. OF BIKES : 65 + 35 LENGHT OF URBAN BUS LANES ALREADY EXISTING KM. 7,37

LENGHT OF EXTRA URBAN BUS LANES ALREADY EXISTING KM. 9,441

LENGHT OF URBAN BUS LANES FORESEEN IN THE PROJECT KM. 44,0807

SURVEY: 1 year study of potential demand through questionnaires, interviews in POST OFFICES, PUBLIC OFFICES, CALL CENTRES OF TRANSPORT AND MUNICIPAL POLICE DEPARTMENTS)

TIMEPLAN 1 MONTH TO PLAN 2 MONTHS TO CONTRACT 2 MONTHS TO BUILD

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TARGET GROUPS: RESIDENTS AND VISITORS STUDENTS- EMPLOYEES – COMMUTERS DISABLED PEOPLE - ELDERLY

CAR SHARING – INTERMODAL PARKING – CAR POOLING

BUS TERMINAL – LOGISTIC SUPPLIERS PLATFORM DIRECT TARGET GROUP STUDENTS- EMPLOYEES – TOURISTS- LEISURE TIME USERS

INDIRECT TARGET GROUP HOTEL MANAGERS – OFFICES – SCHOOL MANAGERS – LEISURE TIME ORGANISATIONS

4.1 Summary of activities

Objectives Action/Activity

1, 3, 4 Improvement of biking facilities

3, 4 Building awareness for sustainable Mobility

1, 3 Ensure provision for Public Transport in strategic planning documents

2 Promote walking and cycling

1,2 Increase usage of PT

2, 3 Implementation of Park & Ride schemes for temporary sites

3 Establish formal links between ….and….

4.2. Activities in Detail

4.2.1 PUBLIC TRANSPORT 4.2.1.1 Goal: improvement of bus lanes (27 km) 4.2.1.2 Target Group: resident people, tourists, commuters 4.2.1.3 Action : 27 km+120 stops with scrolling screens

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4.2.1.4 Sub actions: survey and raising awareness campaign and local feedback 4.2.1.5 Support/cooperation : Municipality of Lecce, Apulia Region and Italian Ministry for Environment 4.2.1.6 Timeline: 1 year for planning – 6 months for selecting builders – 4 years to build and complete the work 4.2.1.7 Budget : 25.000.000 euro 4.2.1.8 Responsibility: SGM 4.2.1.9 Output and Indicators: measurements of impact on environment made up by ARPA, the regional agency for environmental Protection, reduction of accident index.

4.2.2 BIKE SHARING 4.2.2.1 Goal : sustainable mobility, better quality of life, pollution reduction 4.2.2.2 Target group: students, tourists and resident people 4.2.2.3 Action: improvement of bike lanes and stations 4.2.2.4 Sub actions: survey and feedback on the quality of service 4.2.2.5 Support /co-operation: REGIONE PUGLIA and PROVINCIA DI LECCE 4.2.2.6 Timeline: 1 month for planning – 2 months for selecting builders- 2 months to complete the work 4.2.2.7 Budget: 215. 000 4.2.2.8 Responsibility: Municipality of Lecce 4.2.2.9.Output and Indicators: measurements of impact on environment made up by ARPA, the regional agency for environmental Protection, reduction of accident index.

4.2.3 CAR POOLING 4.2.3.1 Goal: sustainable mobility, better quality of life, pollution reduction, reduction of circulating private cars 4.2.3.2 Target group: commuters, workers 4.2.1.3 Action: making agreements on work places to incentive a more responsible use of motorised vehicles.

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4.3. Detailed action plan (Overview)

Goal, Gap or Action Target Group Sub-actions Support / Co- Time line Budget Responsibility Outcome or Indicators Opportunity operations output (see Max (S.M.A.R.T) SUMO) Improve the 27 km+120 resident people, Survey and Municipality of for usage of PT stops with tourists, raising Lecce, Apulia selecting scrolling commuters awareness Region and builders screens campaign and Italian Ministry – 4 years local feedback for Environment to build and complete the work Increase the Construction • citizens and • Study of • Urban 5 months Environment Head of Planning • Improved • Km share of users of 7.372 km tourists needs, planning from the al department conditions of bicycle of bicycle Survey department official Mobility and for • Usage in from 5% to lanes in town, • Strategic • Lobby start pf traffic Manager sustainable % 7% within the and km 9.441 Plan Groups the Mobility next 3 years. from Lecce to project • Improved • Satisfactio San Cataldo Bicycle n with (the nearest network service seaside offered village) • Change in behaviour Building • Schools • Workshops • Lobby On-going Appropriate Mobility Manager • Improved • Modal shift awareness for • Companies • Media / Groups staff budget knowledge usage of press work & bicycle • Biker of the PR Budget awareness week on • Satisfactio campaign Sponsoring alternative n with • educational options service programme • increase in in kinder number of • Change in garden and bicyclists behaviour schools • Bicycle 22

repair training • 1 year 25.000.000 SGM measurements for euro of impact on planning environment – 6 made up by months

CAR making • commuters, POOLING agreements workers sustainable on work mobility, places to better quality incentive a of life, more pollution responsible reduction, use of reduction motorised vehicles of circulating private cars

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Chapter 5: Monitoring and Evaluation

According to the Max Sumo system, we interviewed 100 people to get the following information. Moreover, the people in charge for on going monitoring are Carlo De Matteis and Luisella Gallucci.

GENDER MALE 44 FEMALE 56

AGE 14 – 25 11% 26 – 50 57% 51 – 70 28% 71 – 85 4%

FAMILY 24

SINGLE 10% ONLY ADULTS 55% ADULTS WITH CHILD 35%

DRIVING LICENSE YES 88% NO 12%

ACCESS TO A CAR YES 87% NO 13%

25 PT CARD

YES 3% NO 97%

CURRENT STATUS EMPLOYED FULL-TIME 49% EMPLOYED PART-TIME 13% SELF-EMPLOYED 10% HOUSE PERSON 5% STUDENT 8% LOOKING FOR WORK 4% UNABLE TO WORK 0 RETIRED 10%

WORKING SCHEDULE

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ONLY WEEKDAYS 59% WORKING SCHEDULE ONLY WEEKENDS 0 BOTH 14% NO WORKERS 27% 27%

ONLY WEEKDAYS ONLY WEEKENDS BOTH 59% NO WORKERS 14%

0%

ACCESS TO COMPANY MEANS CAR 10,96% SHARED CAR 4,11% BIKE 0 SCOOTER 1,37% NO 83,56%

FEELING TOWARDS DAILY CAR USE

Serie1 Serie1 Serie1 FEELING TOWARDS DAILY 1 CAR USE Serie1 2 1 12% 3 2 33% 4 3 12% 5 4 13% 6 5 23% Serie1 Serie1

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SEE MMS KNOWLEDGE

SEE MMS KNOWLEDGE 11%

WELL INFORMED 11% WELL INFORMED 21% NOT MUCH INFORMED 21% NOT MUCH INFORMED NOT INFORMED 68% NOT INFORMED 68%

USE OF BIKE SHARING

USE OF BIKE SHARING 8% SEVERAL TIMES 8% 16% ONCE 16% SEV ERA L TIMES NO 76% ONCE NO 76%

USE OF TROLLEY BUS

3% USE OF TROLLEY BUS 15% SEVERAL TIMES 3% ONCE 15% SEV ERA L TIMES NO 82% ONCE NO

82%

BIKE SHARING APPRECIATION VERY GOOD 25% GOOD 41%

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NEITHER GOOD NOR 32% POOR BIKE SHARING APPRECIATION POOR 2% VERY POOR 0 VERY GOOD 2%0% 25% GOOD 32% NEITHER GOOD NOR POOR POOR

41% V ERY POOR

TROLLEY BUS APPRECIATION

TROLLEY BUS APPRECIATION VERY GOOD VERY GOOD 13% 4%3% 13% GOOD 29% GOOD NEITHER GOOD NOR 51% POOR NEITHER GOOD NOR POOR 4% 29% POOR VERY POOR 3% 51% POOR

V ERY POOR

TRAVEL MODE TO WORK

TRAVEL MODE TO WORK 60% CAR-DRIVER 56% 50% CAR-PASSENGER 2% BUS 1% 40% TRAM 0 30% Serie1 MOTORCYCLE 4% CYCLE 7% 20% WALK 3% 10% 0%

BUS TRAM CYCLE WALK

CAR-DRIVER MOTORCYCLE CAR-PASSENGER

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