Public Agenda
Date: Thursday May 20, 2021 Time: 1:00pm Location: Zoom Video Conference
1. Call to Order 2. Declarations of Conflict & Pecuniary Interest by Members 3. Approval of Agenda 4. Approval of Minutes – Public Minutes April 22, 2021 5. Business Arriving from the Minutes 6. Delegations 6.1. Community Group - Fees Associated with Police Clearances 7. General Reports 7.1. OCPC Report Tracking 7.2. Professional Standards Branch 7.3. Crime Statistics 7.4. Crime Stoppers 7.5. Referral Tracking Report 7.6. Amherstburg Policing Activities Report 7.7. ROA/EMCPA Enforcement Stats 7.8. MCRRT Statistics Report 7.9. All Chief Memos 8. Policy Items 9. Financial Matters 10. Human Resources 10.1. Provincial Human Trafficking Intelligence-Led Joint Forces Strategy (IJFS) 10.2. Retirements • Constable Anthony Coughlin – 30 years, 4 months of Service • Constable Timothy Harrington – 22 years of service 10.3. Promotions 11. Communications 11.1. Deepak Anand, MPP Mississauga Malton re: Bill 231 Protecting Ontarians by Enhancing Gas Station Safety to Prevent Gas and Dash Act,2020 11.2. John Atkinson Scholarship – St. Clair College 11.3. Public Consultation: Community Safety and Policing Act, 2019 (CSPA) Regulations 12. New Business 12.1. Reward Extension and Increase Request 12.2. DiliTrust Governance Software
WPSB In-Camera Agenda: May 20, 2021 Page 1 of 2 13. Adjournment 13.1. Next Regular Public Meeting: June 24, 2021
WPSB In-Camera Agenda: May 20, 2021 Page 2 of 2
Public Meeting Minutes
Date: Thursday April 22, 2021 Time: 1:00pm Location: Zoom Video Conference
PRESENT: Mayor Drew Dilkens, Chair Chief Pamela Mizuno Mayor Aldo DiCarlo, Vice Chair Deputy Chief Frank Providenti Councillor Rino Bortolin Deputy Chief Jason Bellaire Mr. Robert de Verteuil Ms. Denise Ghanam
REGRETS: Mayor Dilkens
RECORDER: Sarah Sabihuddin, Administrative Director
1. General 1.1. Call To Order
The Vice Chair called the meeting to order at 1:01pm
1.2. Regrets None
1.3. Disclosure Of Pecuniary Interest And The General Nature Thereof None
Councillor Bortolin has requested a Covid Response Update be added under New Business 2.2.
1.4. Approval of Minutes Of The Regular Public Meeting – March 25, 2021.
Moved by Ms. Denise Ghanam, seconded Councillor Bortolin, to APPROVE the PUBLIC Meeting Minutes as presented. CARRIED
2. NEW BUSINESS 2.1. WPS 2020 Annual Report
Deputy Chief Providenti said that the 2020 Annual Report will be posted on the WPS website and print copies will be made available in limited quantities.
Public Meeting Minutes: April 22, 2021 Page 1 of 4
Councillor Bortolin: Asked if a public complaint came in regarding a specific area for speeding - how would WPS deal with that request?
Deputy Chief Bellaire replied that there are two place that people can go online to send more information and report traffic complaints to the WPS. 1) Road Watch – allows police to track issues – reports come in and they are used to operational/decision-making. 2) Traffic Complaint – This is for ongoing and sustained issues
Further to this, Councillor Bortolin wanted to know how many officers are deployed for traffic related issues?
Deputy Chief Bellaire noted that the WPS has a traffic unit that does enforcement; other units also address these issues but could not give a specific operational number
Moved by Ms. Denise Ghanam, seconded Councillor Bortolin, to RECEIVE the 2020 WPS Annual Report as presented. CARRIED
2.2 Covid Update
Chief Mizuno provided a Covid-19 update. Outlined the provincial legislation changes and noted that the WPS would not be stopping individuals at random but would rather be focusing on education and targeted enforcement.
Moved by Ms. Denise Ghanam, seconded Mr. Robert de Verteuil, to RECEIVE the Covid Update as presented. CARRIED
3. REPORTS 3.1. OCPC Report Tracking Update
Ms. Denise Ghanam asked for an update on the EDI Consultant process Chief Mizuno said that the WPS is actively working on that and have met with two firms so far.
Moved by Mr. Robert de Verteuil, seconded Ms. Denise Ghanam to RECEIVE the OCPC Report as presented. CARRIED.
3.2. Windsor Police Service 2020 Budget
Councillor Bortolin asked when and where this budget would be made available and will this be the standard going forward?
Deputy Chief Providenti stated that it would be made available on the website and will be the standard going forward.
Moved by Mr. Robert de Verteuil, seconded Ms. Denise Ghanam to RECEIVE the Windsor Police Budget 2020 as presented. CARRIED.
3.3. March Reports – For Information 3.3.1. Professional Standards Branch; 3.3.2. Crime Statistics; 3.3.3. Crime Stoppers; 3.3.4. Referral Tracking Report; 3.3.5. Amherstburg Policing Activities Report 3.3.6. ROA/EMCPA Enforcement Stats Public Meeting Minutes: April 22, 2021 Page 2 of 4
Moved by Councillor Bortolin, seconded Ms. Denise Ghanam to RECEIVE all reports in section 3.3 as presented. CARRIED.
3.4 Quarterly Reports – For Information 3.4.1. CCP/POP Statistics 3.4.2. Naloxone Quarterly Report
Councillor Bortolin noted that 3.4.2 Naloxone Quarterly Report is new to the Board. He asked what the protocol is for the officers is once they have delivered naloxone
Deputy Chief Providenti responded that the WPS does share with the health unit. EMS is also called once WPS does deploy naloxone.
Chief Mizuno added that the statistics of use are shared but no personal or private information is shared.
Moved by Councillor Bortolin, seconded Ms. Denise Ghanam to RECEIVE all reports in section 3.4 as presented. CARRIED.
3.4.3. Use of Force Statistics
Councillor Bortolin notes that the statistics are reported as the perceived race of the subjects. Further, he asked if there is an internal process where the data is validated when it comes to race.
Deputy Chief Providenti replied that the WPS do use this data for officer training and continually review these elements. These numbers do not tell the full picture because there could be specific incidences that occur within specific demographics and that can vary widely.
Ms. Denise Ghanam sought additional clarification on the Use of Force being related to our officers and the references for weapon is by perpetrator.
Deputy Chief Providenti indicated that was correct.
Moved by Councillor Bortolin, seconded Ms. Denise Ghanam to RECEIVE the Use of Force Quarterly Report as presented. CARRIED.
6. PERSONNEL MATTERS/ MULTICULTURAL/ RECRUITMENT/ LABOUR RELATIONS
Councillor Bortolin: Recognizes the retirement of Shelley Gray who has been an employee of the WPS for 30 Years, 7 months on behalf of the board and sends congratulations
Moved by Mr. Robert de Verteuil, seconded Ms. Denise Ghanam to RECEIVE the retirement notice report as presented. CARRIED.
7. PLANT/EQUIPMENT/PHYSICAL RESOURCES 7.1. None
8. READING/INFORMATION/ MINISTRY OF THE SOLICITOR GENERAL & GOVERNMENT MATTERS All Chiefs Memos
Moved by Mr. Robert de Verteuil, seconded Councillor Bortolin to RECEIVE the All Chief Memos as presented. CARRIED.
Public Meeting Minutes: April 22, 2021 Page 3 of 4
9. OAPSB MATTERS/BOARD COMMUNICATION AND UPDATES 9.1. None
10. UPCOMING EVENTS/MEETINGS/CONFERENCES/WORKSHOPS
11. ADJOURNMENT
There is no further business, the meeting adjourned at 1:33 PM
Moved by Mr. Robert de Verteuil, seconded Ms. Denise Ghanam to adjourn meeting.
______SARAH SABIHUDDIN ADMINISTRATIVE DIRECTOR
APPROVED THIS 20 DAY OF MAY 2021.
______MAYOR DREW DILKENS, CHAIR WINDSOR POLICE SERVICES BOARD
Public Meeting Minutes: April 22, 2021 Page 4 of 4
Report Windsor Police Service Board (May 20, 2021)
BACKGROUND INFORMATION: In December of 2019 Councilor Patricia Simone of Amherstburg invited several community service groups, sports organizations and churches (non-profits & charities) to the first Round Table Discussion Group held at the Libro Credit Union Centre in Amherstburg. This group was initiated with the goal of providing opportunity for our community groups to meet on a regular basis to discuss the needs of our Town and coordinate their efforts to meet those needs, discuss innovative approaches to challenges they face, share resources and network with other like-minded individuals. The number of groups in attendance has grown and new partnerships have formed, mutual support and networking have taken place. We have found this group forum especially helpful in the dark days of the pandemic when many groups have displayed optimism and innovation in their approach to community service. We have seen great benefits in the networking events, now done virtually. Needs have been identified and we have seen great unity and increased service delivery even through the pandemic. One of the greatest challenges our community groups face is to continue to recruit, train and support the many volunteers needed to continue to reach the people we serve. As you can imagine, in these days of pandemic, all services are done safely, one-on-one and social distanced, which requires more and more volunteers to do the important work of care and compassion, social engagement and offering support of various kinds. One of the many challenges we also face is the great financial impact of the pandemic on community service organizations. Organizations are experiencing reduced revenue from the lack of ability to do large scale fundraising events which has impacted their overall budget and cash flow. As well, we see individuals serving who may have experienced impact from lost income creating a challenge with fees and expenses associated with volunteering their time.
REQUEST: Many of the organizations participating in the ongoing conversations, the group we refer to as A.C.T. (Amherstburg Community Team) have put together request letters for your consideration which are attached to this report. It’s our hope that the Police Service Board will consider waiving the fees associated with vulnerable sector criminal record checks. Each organization has expressed the difficulty they are experiencing in covering costs associated with the recruitment, training and deployment of their volunteers in these days.
Many of the insurance providers for the organizations represented here have clearly stated policy guidelines for vulnerable sector checks regarding how organizations must comply with the regulations in place to keep everyone safe. We have provided one newsletter as an example from Robertson Hall which is one of the larger insurance companies servicing the non-profit and charity sector. It is important to note that it is often the case volunteers who serve in multiple organizations must acquire multiple clearances at significant cost to the organizations or individual. Some of the volunteers also must go through the added expense of fingerprinting depending on their circumstance which adds to the cost.
Often times the costs of these clearances are borne by the volunteers themselves, especially in the case of newer organizations who have very limited funding. In the current environment, where more volunteers are needed to adequately meet the needs and serve in new and innovate ways, with more one-on-one interaction required to safely provide services, the fees associated with volunteering add one more barrier to recruitment and retention of volunteers. We must emphasize the tremendous reliance our organizations have on the volunteers who serve in various capacities; we simply can’t do what we do without them. They are essential to the work.
FINANCIAL IMPLICATION: We are not unaware of the administrative costs associate with provision of vulnerable sector criminal record checks. We respect and deeply appreciate the countless hours of administrative work required to conduct the many request for these record checks. We also acknowledge that the funding model for local, municipal Police Service Boards may be very different from that of the provincially funded OPP Service. Many of our volunteers have difficulty understanding why, if they live in an area serviced by OPP, these clearances are provided free of charge compared to living in an area serviced by Municipal funded Police Service there are fees associated. We understand that there may be many reasons why the fees have been necessary in the past. We acknowledge all that our municipal Police Services do to provide excellent service, care and support to our community and are extremely thankful for each and every public servant who plays a role in keeping our communities safe. Thank you.
We simply ask that you also consider some of the following as you consider our request to waive fees: a. The various community service organizations, sports clubs, and churches represented in this request provide valued services to our community and are currently experiencing unusual and difficult financial burdens due to the Covid19 Pandemic b. It is increasingly difficult to maintain a healthy, engaged, positive volunteer force and the more barriers we can remove from our valued volunteers, the better we can serve and meet the needs of the community. c. Many of the programs and services, ministry and support groups provided by the non-profit, charitable and sports organizations represented in this request are extremely beneficial and a vital part in sustaining healthy, thriving and optimistic communities.
RECOMMENDATION: At this time, we would recommend that the Police Service Board undertake a review of the fees associated with providing vulnerable sector criminal record checks to volunteers offering their services to registered non-profit groups and charities and further that if at all possible these fees be waived for volunteers of those groups and further that they communicate the result of their review and decision regarding the request in a timely fashion to the undersigned
ALTERNATE CONSIDERATION: As determined by the Police Service Board
Thank you all for your time and consideration and for the exemplary way you serve our community. We are in this together!
Respectfully submitted by: Representatives of ACT Kathy DiBartolomeo, Executive Director, Amherstburg Community Services Joanne Fear, Regional Director, Safe Families Windsor-Essex / Administrative Assistant, Lighthouse Church Blanche Durocher, Chair of the Board of Directors, The House Youth Centre Cindy Hazael-Gietz, Administrative Assistant, ACT
ROBERTSON HALL INSURANCE INC. JULY 2017 EDITION
What’s New Abuse Prevention Inside…
Made Easy(er) • An updated 7-Point Effective Prevention for Checklist for Abuse Prevention, FAQ’s and Churches and Charities helpful hints to understand Criminal Record Check Options for initial checks and re-checks
• Recent Abuse Case Studies from Canadian churches and charities
• Tips for conducting internal audits to make sure your prevention plan is working and help your leaders stay out of court
• The Ten Command- ments of Youth Ministry Abuse Prevention
• An updated Abuse Prevention Resource Directory including sample prevention plans, training for workers, third party screening, books, Physical and sexual abuse remains In a perfect world, we could trust publications, web links the #1 concern for organizations everyone! But as we are all aware, entrusted with the care and safety of it’s not perfect and a big part of the children, youth and vulnerable adults. reason churches and Christian charities And much, much more… But… exist is to help make it better through ministry, compassion and faithful Abuse prevention is a lot of work! service to those most in need. We’re just a volunteer organization! We trust our workers! The safe care of vulnerable persons It’s too expensive! must remain a primary focus for It’s unspiritual and legalistic! organizations who serve them. We’ve never had an abuse claim! To help you, we’ve updated this We know that abuse prevention newsletter to make Abuse Prevention measures including effective screening policies, procedures and screening easier can be an ongoing challenge. to understand, implement and maintain.
Setting the Standard for Church Insurance since 1972 “Love…always protects.” ABUSE CASE STUDIES – I CORINTHIANS 13:4-7 CASE STUDY 1 - A church offered a summer day camp program for kids from their surrounding community that “Stumbling blocks are sure to come; but “It (abuse) will never happen here. included off-premises walks and trips to a nearby park. During woe to him by whom they come! It would You may be right, but on the the other a trip to the park, a pre-school aged child was on a swing set at be better if a millstone were hung around hand it may have already happened and the playground and was sexually assaulted and molested by a his neck and he were cast into the sea than you just don’t know it yet.” stranger who has never been apprehended or identified. The that he should cause one of these little ones – Richard Arbeau, church is facing a lawsuit on behalf of the child and her to stumble.” Insurance Broker, Retired Pastor parents, alleging inadequate supervision by the teen-aged camp – LUKE 17:1-2 counsellors supervising the activity. “Children have neither••••• power nor “Churches are natural••••• targets for sexual property. Voices other than their own predators. They have large numbers of must speak for them. If those voices are UNDERLYING ISSUE: Lack of sufficient and mature supervision. children, a shortage of willing workers, silent, then children who are victims of and a culture of trust that no Christian abuse may lean their heads against CASE STUDY 2 - Following a regular youth gathering as young could be suspect of such exploitation… window panes and taste the bitter people were talking and playing in smaller groups, some What is really needed is a healthy emptiness of violated childhoods.” horseplay took place between several participants and an adult suspicion of human frailty, our own as – Justice Francis T. Murphy, male leader. The interaction took place in plain sight in the front well as others.” Supreme Court of Canada lobby and was alleged to have involved the leader chasing and – Bob Harvey, Faith Today grabbing one of the teenaged girls. After approaching the church “I urge all Christian••••• leaders to be elders about the incident and being dissatisfied with their “Churches need •••••to understand that there proactive and ensure that all things are response following an internal investigation, the girl’s parents are people who prey on children and they done in agreement with Paul’s advice to reported the matter to the local police and as a result, two counts do not look different than anyone else… the Corinthians “For we are taking pains of sexual interference with a minor were filed against the youth the sexual, physical and emotional abuse to do what is right, not only in the eyes leader. After months of negative media publicity against the youth of children and youth in the church is a of the Lord but also in the eyes of man.” leader and the church, the criminal proceeding resulted in the reality with which we must deal – it can Christian ministries must be a model for court acquitting the leader on all charges. happen in any church. No organization is the world in how we handle the immune…the church has a responsibility potential for abuse.” UNDERLYING ISSUE: Insufficient guidelines to leaders for to protect its children and youth and to – John Pellowe, CEO appropriate and inappropriate physical interaction with minors. offer an environment that is consistent Canadian Council of Christian Charities with the Word it is teaching.” – Rev. M. McCormick / Dr. L. Mitchell, “It’s very disheartening…right••••• now I CASE STUDY 3 - A church implemented an abuse prevention Convention of the Atlantic Baptist don’t go to church and it makes me plan, including consents to collect criminal record checks for all Churches wonder if I even want to bring up my children’s and youth ministry workers. Unknown to church child in a church.” leaders, the person in charge failed to follow through with “The majority of••••• experts have concluded – A Concerned Mother, Quoted from actually doing the checks. Three years later a youth leader was from the beginning that child molesters Reducing the Risk II: Making Your charged and later plead no contest to sexually molesting three cannot be cured. At best they can be Church Safe From Child Sexual Abuse teenagers in the church youth group. The abuse took place on managed but they should never again be the church premises and at the leader’s residence. In the course in a position of responsibility for “We believe that •••••childhood innocence is a of the police investigation it came to light that the youth leader children.” gift given by God. Children are naturally had a prior sexual offence conviction from a decade earlier. – From an article entitled, trusting. Children readily place their faith The criminal record check, had it been completed, would have “How congregations can keep young in adults who care for them. It is our disqualified him from serving in a trust position with members safe from abuse”, responsibility as a church to safeguard vulnerable persons and would have prevented the abuse, the The Philadelphia Inquirer that trust. Childhood innocence is a gift harm to the church reputation and an uninsured lawsuit that we must plan to protect.” ••••• against church board members. One of the victims was the “Our ability to reach people is directly – Authors of Plan To Protect, child of the person in charge of police checks. related to how well we care for their Winning Kids Canada children.” ••••• UNDERLYING ISSUE: Lack of internal communication, – Rev. Bill Hybels, “Trust in God…screen all others!” compliance and auditing by church leaders to ensure adequate Willow Creek Community Church – Safe Church Organization abuse prevention and screening.
CASE STUDY 4 - A community church was associated with an evangelistic ministry and leader who operated a youth shelter and The Impact of Child Sexual Abuse group home as a quasi church-sponsored ministry. The church also supported the ministry through substantial financial Spiritual Crisis contributions, volunteer staffing and referring youth from broken homes to apply for residency. Over 25 years after the fact and in Financial Costs Litigation addition to apparently questionable financial and charitable accounting practices by the ministry leaders, residents from the group home sued the church and its leaders, alleging vicarious Victimization Media liability for abuse suffered at the hands of the leader and staff, of Children Coverage seeking millions of dollars in compensatory and punitive damages.
Congregational Damaged UNDERLYING ISSUE: Need for caution by church and charity Disunity Families leaders in sponsoring or co-sponsoring programs and ministries Shattered Trust over which they have no real authority or control.
TWO Resource Directory CASE STUDY 5 - A Christian campground leader was alleged to have committed sexual abuse against a pre-teen boy. The victim SAMPLE PREVENTION PLANS THIRD PARTY SCREENING PROVIDERS (now an adult) reported the incidents to police decades after the Plan To Protect® BackCheck is Canada’s leading third alleged abuse took place and claimed that the sexual assaults • A Protection Plan for Children and party provider of criminal record checks happened commencing first at the camp premises and subsequently Youth – Church Version and screening services (including F.I.P.) at other locations. During the police investigation and before any • A Protection Plan for Children and for employers and non-profit formal criminal charges were laid, the alleged perpetrator died of Youth – Schools, Daycares, Camps, organizations, including natural causes. 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As a result, the case was dismissed. www.plantoprotect.com 1 (877) 455-3555 criminal record checks www.plantoprotect.com UNDERLYING ISSUE: Importance of keeping screening and Preventing Child Abuse: 1 (877) 455-3555 other documentation on file indefinitely for children’s and youth Creating a Safe Place by Bev Swagman programs and ministries. Now in its fourth edition, Preventing BOOKS AND PUBLICATIONS Child Abuse will guide churches and Better Safe Than Sued: Keeping Your CASE STUDY 6 - A law enforcement officer was charged and nonprofit organizations through the Students and Ministry Alive convicted with several counts of kidnapping, forced confinement process of designing and implementing by Jack Crabtree, Zondervan Press and sexual assault against two siblings in Western Canada in the the policies and procedures they need to A highly recommended resource for 1980s. After serving time and being released he resurfaced in keep their children safe. youth abuse prevention and risk Eastern Canada and became involved in a church congregation Available through Faith Alive Resources management. (who knew nothing of his past) as a youth leader and lay pastor. www.faithaliveresources.org Do’s and Don’ts When There Is Disclosure His charismatic personality made him a popular leader with 1 (800) 333-8300 BOOST Child Abuse Prevention & children, youth and parents alike and he arranged overnight event Intervention and trips for the youth group away from the church premises and ABUSE PREVENTION TRAINING 890 Yonge Street, 11th Floor at his residence. Concerned board members were uncomfortable Plan to Protect® provides initial and Toronto, ON M4W 3P4 with these developments and with his lack of accountability and refresher training, administrator/leader www.boostforkids.org after confronting him, the congregation split with many members workshops, on-sight and online 1 (416) 515-1100 and adherents following the popular leader as pastor of a educational webinars and abuse My Plan To Protect Pocket Guide of breakaway congregation. Fortunately, as a result of research and prevention plan auditing. Best Practices: the determined actions of several church board members in www.plantoprotect.com • For Children’s Ministry consultation with police investigators, the leader’s past criminal 1 (877) 455-3555 • For Youth Ministry record was exposed and publicized in the local media, quite Both available through Winning Kids possibly avoiding future harm against children and youth in the Reducing The Risk II: Making Your Church Safe from Child Sexual Abuse Canada Inc., Word Alive Press church and community. This program focuses on one of the www.plantoprotect.com most critical legal and moral problems 1 (877) 455-3555 UNDERLYING ISSUE: Importance of screening and facing the church today and shows GOVERNMENT PUBLICATIONS accountability in any position of trust. church leaders how to implement an effective abuse prevention plan to Canada’s Law on Child Sexual Abuse CASE STUDY 7 - Paid adult church youth leader accused of reduce this risk. The kit includes a Communications and Public Affairs, inappropriately texting several under-16 female teenagers in his reference book, training manual, six- Department of Justice Canada group, including graphic sexual content. He is charged and part video series on two DVDs and one 1 (613) 957-4222 convicted wtih obscene publication and invitation to sexual year of free online support. Available touching. Church name appears prominently in local and regional through Christianity Today, a Not-For- Child Protection Standards in Ontario news reports of the incident. Victim sues church. Profit Communications Ministry www.children.gov.on.ca http://store.churchlawtodaystore.com/ Take The First Step…Understanding UNDERLYING ISSUE: Lack of appropriate electronic reducingrisk.html Volunteer Screening communication guidelines for social networking and lack of Volunteer Canada/Ontario Screening proper supervision of staff and volunteers. CRIMINAL RECORD CHECKS Initiative www.volunteer.ca Criminal record checks including CASE STUDY 8 - Adult mentor alone with a minor off-premises Canadian Police Information Centre WORTHWHILE WEB LINKS in church-sponsored program is accused of inappropriate (CPIC) checks, Vulnerable Sector Scans www.netgrace.org advances and touching. Mentor claims charges are false but in (VSV) queries are available through your www.robertsonhall.com absence of witnesses, is convicted of sexual exploitation in a local municipal, provincial or federal www.plantoprotect.com highly publicized case. Church and board members are sued (RCMP) police services and through www.reducingtherisk.com vicariously for the actions of the mentor leader. Members leave in authorized third party providers. http://network.crcna.org/SafeChurch large numbers and church is no longer in existence. DISCLAIMER: This resource directory is not intended as a complete listing of the abuse prevention plans available for UNDERLYING ISSUE: Breach of “never-alone” rule in working Christian ministries. Many other valuable resource materials and sample prevention plans are available through various church denominations, professional associations, umbrella organizations, governmental agencies, law offices and with minors. consultants in Canada and the United States. Although Robertson Hall Insurance Inc. is making this directory of worthwhile resources available to its client organizations, we do not recommend any one particular plan. If you have not already done so, we strongly urge your organization and its leaders to research, develop, implement and maintain a formal abuse prevention plan that is appropriate for your particular childrens’ and youth ministries and activities.
THREE Abuse Prevention Plan Checklist The following seven (7) items are generally acknowledged by experts as essential elements in establishing an effective formal abuse prevention plan and are required by your insurance company 3in order to qualify for abuse coverage: STATEMENT OF POLICY n Targeted recruitment of personnel n Off-premises contact during sponsored formally approved, implemented and n Employee and volunteer applications programs should be subject to signed 1periodically reviewed under the including ministry agreements and parental permission and a “two-adult” direction of your board members. It should release for background references and rule at all times (refer to Good/Better/ confirm your organization’s commitment to criminal record checks Best Guidelines on Page Nine) providing a safe environment for children n Personal Interview n Prohibiting corporal punishment and declare zero tolerance for abuse, n Background reference checks n Appropriate Youth Communication and harassment or neglect committed by any Social Networking (refer to Page Eleven) children’s or youth ministry worker, n Criminal Record Checks for all new workers 16 and over, prior to n Addressing health, safety and sanitation including employees, members and eligibility, including: issues for infants and toddlers in volunteers. This policy should be expressed nursery programs, including protocol in terms of your organization’s statement of for illnesses, infections and faith, scriptural standards and the duty of CPIC -Name-based Criminal Record emergencies, cleanliness of change care owed to children in our society. The Check done through the Canadian tables, washrooms and floor surfaces declared purpose of the policy should be Police Information Centre and safety of toys, cribs, etc. clearly expressed; that is, preventing harm to and n Avoiding activities that could easily lead to the children, youth and vulnerable adults in VSV - Vulnerable Sector Verification (also allegations of abuse or harassment, such your programs and protecting your staff and referred to as Screening, Scan or as individual photography of children, volunteers from false or wrongful allegations. Check) including a query of Local unsupervised internet access, vehicle Police Indices and National transportation by workers alone with DEFINITION of abuse and related Pardoned Sex Offenders Database unrelated youth. Sleepovers, camping or issues so that all of your workers will Note: Checks must be original copies other overnight events should only be 2 clearly understand and be able to viewed within 60 days of issuance by allowed when all supervisors and identify unacceptable behavior, including: police services volunteers are fully screened. n PHYSICAL ABUSE n Having all workers sign a ministry n SEXUAL ABUSE n Criminal Record Re-Checks for covenant confirming they have read, understood and are willing to comply n EMOTIONAL ABUSE existing workers with policies and procedures n CHILD NEGLECT • Camping ministries and short-term missions organizations – n Keeping documentation on file n HARASSMENT Annually – See Options indefinitely for all workers (refer to n IMPROPER TOUCHING/DISCIPLINE • Schools, daycares and nurseries – FAQ/Question #9) Every three (3) years or less n Obtaining signed parental consent and SCREENING all children’s and • Churches and all other organizations permission for off-premises or youth ministry workers to a degree – Every five (5) years or less overnight events 3 that is appropriate with their n Sufficient qualified supervision of Note: Re-checks may be done by means of a interaction with minors in your organiza- CPIC and VSV or CPIC and FIP (refer to children outside and in public places tion’s care. Screening should also apply to Page Eight and Nine) (e.g. parks, playgrounds, libraries, personnel who have management authority amusement parks, etc.) at all times n Minimum waiting period of 6 months and power over other staff with respect to n Incident reporting forms must be career advancement and performance or more for new volunteers regularly attending church services or completed for all cases of injury or review in order to discourage harassment. suspected abuse The following staff and volunteers must be volunteering with organization prior to n Internal or external audit to ensure subject to mandatory screening: eligibility to work with children or youth (refer to FAQ/Question #8) Abuse Prevention Plan compliance (refer • All staff including paid and unpaid to Page Twelve) ministers and lay pastors OPERATIONAL • All volunteers working with children, PREMISES modifications or youth and vulnerable adults/seniors PROCEDURES should be 4 outlined in a written manual alterations to your facilities which • All board members, elders, deacons, summarizing your organization’s specific 5 can assist in preventing and trustees, directors and officers guidelines for preventing abuse and discouraging abuse incidents, including: • Designated monitors and care staff harassment, including: n Windows in classroom doors and/or (refer to the “Who Should We Screen?” n “Team” approach to children’s/youth open door policy for Sunday School chart on Page Nine) ministries and boys’ and girls’ clubs Effective screening for these individuals n Volunteers under age 18 may assist only n Designated monitors circulating must include the following procedures: under qualified adult supervision periodically from room to room for
FOUR surveillance and to protect against false n Follow up with refresher courses or n Without admitting legal liability, allegations sessions that emphasize the Operation express your organization’s concern to n Controlled access/entry and signing Procedures, Premises and Reporting the complainant and their families and infants and pre-Grade 1 age children in requirements (refer to Items 4, 5 and 7 assure them of your commitment in and out of sponsored activities in the 7-Point Checklist). Refresher assisting the investigation training can be done at any time n Adequate lighting inside and outside of n Assuring confidentiality for the benefit building where children’s activities take including during monthly staff, teacher of both the alleged victim and the place or volunteer worker meetings. Many alleged perpetrator churches conduct an annual review of n Immediately suspending the alleged n Appropriate design of washroom and their prevention plan for workers at the shower facilities and/or appropriate perpetrator from children’s or youth beginning of their children’s and youth ministry duties without presuming supervision of washroom breaks (refer program year in September or October. to FAQ/Question #3) guilt, pending outcome of police n Reviewing the ongoing suitability of investigation n Locking rooms and closets when not in existing workers including updated use during children’s programs n Avoiding public statements to criminal record checks (refer to Section individuals, the media or from the 3 Screening for frequency of re-checks) pulpit, without obtaining legal counsel TRAINING for all staff members n Contacting your insurance agent or and volunteers who regularly work RESPONDING to all allegations 6with children and youth to assist in broker to report the incident in order or complaints of abuse in an the prevention of abuse through the to satisfy the statutory conditions of 7 appropriate manner, including the your liability policy and to avoid following means: appointment of individual(s) designated jeopardizing your legal defense and Initial formal training, including in-house n to respond to allegations in the following coverage response video and DVD presentations (or online manner: training) and distribution of handbooks or pocket guides containing a summary of n Completing incident reporting forms Don’t try to triage suspected abuse prevention policies and procedures for all for suspected abuse or injury incidents. Just as you don’t wait to call workers for their reference n Satisfying statutory legal obligations by the fire department when a building is on n Educating workers about their legal reporting all cases of suspected abuse to fire, you also don’t wait to report abuse. obligation to report suspected abuse police authorities and/or child The responsibility to report suspected and to recognize and identify the signs protective agencies abuse is the law in Canada! and symptoms of abuse and molestation n Consulting a lawyer for advice
ABUSE PREVENTION DECLARATION FORMS If you’re a client organization policyholder of Robertson Hall • Criminal Defense Cost Reimbursement for Wrongful Insurance and haven’t already done so, please complete an Accusation Abuse Prevention Declaration form in order to qualify for the • No Fault Therapy and Counselling Costs for Victims most comprehensive Abuse Liability coverage for Christian • Legal Advice / Media Relations Expense for Suspected Abuse Charities in Canada, including the following coverage features: • $5,000,000 General Liability for Abuse, Molestation and If you don’t have an Abuse Prevention Declaration form on Harassment Claims file, please request one today from Robertson Hall. We have • Vicarious Liability Protection for Organization and Leaders Declaration form versions available for: • Occurrence Form / No Deductible • Churches and Charitable Organizations • No Restriction on Stacking of Policy Limits • Education Organizations, including Day Cares, Schools, • Civil Defense Costs covered in excess of Policy Limits Colleges, etc. • Covers all Civil Damages Insurable by Law, with no exclusions • Camp and Retreat Organizations CAMP SCHOOL CHURCH / CHARITY
FIVE Abuse Prevention
THE TOP TEN LIST OF MOST FAQ FREQUENTLY ASKED QUESTIONS trust. Individuals who are relatively unknown to the organization, #10 HOW DO WE GET STARTED? who do not have a track record and/or who may have only recently Unlike a decade ago, there are now many abuse prevention moved from another community, should never have immediate resources available to churches and para-church ministries. These access to children. A minimum waiting period allows the include sample prevention plans that can be modified for your organization and its leaders to observe these individuals in other organization’s particular programs and premises; training volunteer roles, membership and regular attendance for an extended materials such as DVD’s, reference guides and training manuals; period of time. Exceptions should only ever be made in sample screening applications and incident reporting forms; and circumstances where the volunteer candidate has transferred from even experienced qualified consultants who can assist in another church of the same denomination in which they have been reviewing your organization’s operations, implementing an long-time members and children’s ministry workers in good standing effective prevention plan, and educating and training your (with background references from at least three individuals, including children’s ministry workers. Please check the Resource Directory one from their previous minister or children’s ministry director). on Page Three of this newsletter or with your denominational New and returning counsellors, supervisors or volunteers in head office and other churches and organizations in your seasonal Christian ministries such as summer camping programs community, for practical and valuable tools to assist in and short-term missions should only be approved if they are fully establishing your own prevention plan. screened and can provide at least three background references, including at least one from their current home church minister, or HOW LONG SHOULD OUR ORGANIZATION the executive director at an organization where they previously #9 STORE SENSITIVE DOCUMENTS? served in children’s ministry and to whom they have been well Federal and provincial privacy legislation (such as PIPEDA) known for a period of at least one year. aimed at regulating the collection, use and storage of financial, health and other sensitive personal information has created a WE DON’T WORK WITH KIDS, great deal of confusion about the length of time that the contents #7 WHY BOTHER WITH A PLAN? of files for paid and unpaid personnel should be kept. One of the The answer to this question really depends on another key purposes of screening personnel is to demonstrate that the fundamental question; is your organization comfortable without organization and its leaders have demonstrated reasonable due any insurance protection for liability suits arising out of incidents diligence when placing individuals in positions of trust. Since of actual or alleged abuse, molestation and harassment sexual and physical abuse claims and lawsuits often only arise committed by staff, volunteers, other participants or complete many years, or even decades, after alleged incidents take place, the strangers, whether on your premises or during sponsored off- only way organizations can defend themselves effectively in a premises events? Even organizations that do not offer any future lawsuit is with documentation. Therefore these records programs or care for children and youth may still be vulnerable should be kept indefinitely! to abuse and harassment allegations related to counselling and However, to satisfy the provisions of privacy legislation and the other forms of spiritual and physical care for minors or vulnerable adults. In order to qualify for insurance protection for reasonable and prudent expectations of common law, we abuse, molestation and harassment, it will be necessary for your recommend the following: leaders to implement abuse prevention procedures that are 1. Disclose the reasons for collecting and storing this appropriate to the level of your ministries, programs and activities. information on each application. 2. Protect sensitive material in a locked and secure location to DO WE NEED A SIGN-IN/SIGN-OUT ensure confidentiality and to avoid misplacing or allowing the #6 PROCEDURE? wrongful abstraction of documents. If you have children in your programs who are pre-Grade 1 age (SK, JK or Daycare) it is important to have a signing in and out WHY DO WE HAVE TO WAIT? WE NEED policy, just as with elementary schools and daycares. Parents bring #8 WORKERS NOW their kids to these institutions directly, not just leaving them on the Child abuse is a crime of trust and opportunity . Pedophiles are premises unattended. At the end of the day these children are not looking for the softest target in their community in order to gain easy released into the general population of students and often have access to children, whether it be a public place, a school, a boys’ or separate dismissal times. Younger children should only ever be girls’ club, a sports association or a church. Organizations that are released by a parent directly to the teacher or supervisor and your chronically short of volunteers to run their programs, and who give organization should keep a record of this in a sign-in log initialed the green light to new applicants without careful consideration only by the parent or guardian. A sign-in/sign-out procedure for this serve to place the children in their care at greater risk. In many cases age group provides you with formal confirmation that children are the most effective practical screening procedure to weed out released to the right person, especially in this day and age of child unacceptable volunteer candidates is to impose a minimum waiting custody issues, assuring safety for the children and protection for period of 6 to 12 months before eligibility to serve in a position of your organization and its volunteers.
SIX Abuse Prevention
WHAT ABOUT VULNERABLE School Age Children requiring assistance #5 ADULTS IN OUR CARE? should be accompanied to the door of the While children and youth (minors) are the washroom, which the worker should open to main focus of abuse prevention, there are make sure no one is hanging around in the other persons who may be vulnerable to washroom and then wait outside the door in physical or sexual abuse, harassment and the hallway in case they are called for help or neglect. They include adults with diminished hear anything suspicious. Helpers under the physical, mental or emotional capacities, age of 16 should not be authorized to take seniors with assisted living or special needs, children to the washroom unaccompanied by a and other adults in your care receiving screened adult worker. Older children may go counselling and support services because they are going through on washroom breaks using the buddy system unaccompanied by a marital, bereavement, depression or other life crisis situations. supervisor if your hallways and washrooms are checked regularly If your organization offers supervised programs or special care for (every 15 to 20 minutes) by a screened hall monitor who is trained vulnerable adults, it is important that staff, counsellors and volunteers regarding what to look for in terms of suspicious activity, including in positions of trust be fully screened and adequately supervised. strangers (adults or teenagers) lingering in halls or washrooms.
THE CANADA EVIDENCE ACT HOW DO WE MANAGE OFF-PREMISES Section 6.3 (1) The definitions in this subsection #2 ACTIVITIES AND TRANSPORTATION TO apply in this section. AVOID WORKERS BEING ALONE WITH MINORS? “Children” means persons who are less than 18 It is often challenging to maintain the two-adult rule when years of age supervising and interacting with children and youth during “Vulnerable Persons” means persons who, because sponsored activities off-premises and while driving them to and from of their age, a disability or other circumstances, their home or other locations. Following are handy “Good / Better / whether temporary or permanent, Best” guidelines to avoid workers being alone with minors and (a) are in a position of dependence on others; or thereby protect your staff and volunteers against false allegations: (b) are otherwise at a greater risk than the general GOOD BETTER BEST population of being harmed by persons in a position of authority or trust relative to them. Off-premises Activities and Events At least 2 screened All adults and youth All adults and youth YOUTH MENTORING SERVES A REAL NEED adults, with the total supervisors must be supervisors must be #4 IN OUR COMMUNITY…IS IT POSSIBLE TO number of screened fully screened and a fully screened and a RUN THIS TYPE OF PROGRAM SAFELY, EFFECTIVELY supervisors to minimum two-adult minimum two-adult minors in a ratio rule maintained at all rule maintained at all AND WITHOUT UNNECESSARILY EXPOSING OUR appropriate to the times. Signed parental times. Signed VOLUNTEER MENTORS TO FALSE ALLEGATIONS? type of activity, permission and parental permission Encouraging long-term, one-on-one relationships which provide number and age of informed consent and informed positive adult role models can make all the difference in the participants. must be obtained for consent must be Unscreened helpers each participant prior obtained for each world for a young person with a difficult family background. or other unscreened to participation in participant prior to However, mentoring programs modeled after Big Brothers and adults can assist with any higher risk off- participation in any Big Sisters are also one of the most challenging activities to activities, but only if premises activity or off-premises activity manage and monitor from an abuse prevention standpoint. they have no event (i.e. short-term or event. interaction with missions, travel, sports, One-on-one youth mentoring should generally be avoided as this minors. recreation, concerts) type of program is well beyond the capabilities of most Vehicle Transportation organizations. This type of program should only be contemplated A minimum of 2 A minimum of 2 A minimum of 2 if you have the resources and professional staffing to ensure the screened adult unrelated screened unrelated screened comprehensive initial and ongoing screening of volunteers and supervisors or 1 adult supervisors in adult supervisors in the professional assessment of mentoring relationships through a screened adult plus at the vehicle with the vehicle with system of parental consent, checks and balances, spot checks, least 2 other minors minors at all times. minors at all times. in the vehicle at all Driving records Driving records review of detailed notes for each meeting and regular follow-up times. Note: Having checked (no at-fault checked (no at-fault interviews with each child, parent and mentor. only one screened accidents and not accidents and not adult transporting more than 2 minor more than 2 minor WHAT IS AN APPROPRIATE WASHROOM minors should be traffic violations in traffic violations in avoided as much as the past three years) the past three years) #3 PROTOCOL FOR CHILDREN IN OUR CARE? possible, as it opens and minimum 21 and minimum 25 Although every organization, program and premises is unique the worker up to false years of age. years of age. and may require a procedure appropriate to the circumstance, we allegations of abuse, Note: Minimum 25 can recommend the following general protocol: molestation or years of age is harassment. recommended, how- Pre-Grade One Age Children should only be taken to the ever exceptions can be washroom or infants have their diapers changed by a parent or considered for safe, guardian. If not possible, then the screened worker should do so mature staff members in the presence of at least one other unrelated screened worker. or ministry leaders.
SEVEN Abuse Prevention - Criminal Record Checks
INITIAL Checks available through EPIC for any and the question is… adult applicant born January 1, 1986 or later #1 RE-CHECKS available through EPIC for any worker, if re-checked every five (5) years, or less There are two components to the EPIC check: WHAT DO WE NEED TO KNOW ABOUT 1. A search of the convictions in the National Repository CRIMINAL RECORD CHECKS? of Criminal Records This is by far the number one question asked by 2. A search of locally-held police information across Canada, including pending charges and “persons of interest” churches and charities when it comes to abuse With SterlingBackCheck EPIC screening, you can set up prevention and it can be a complex one, which can be your own convenient account and invite staff and volunteers answered in the following categories… to go on-line and have their checks done individually. You’ll be notified when they have finished the process. Some of the benefits include: Criminal Record Checks: A Primer Convenient on-line process with no travel to police station In a perfect world, we could trust everyone! But as we are painfully 3 Paperless, secure and forgery proof aware, it’s not. We must seek to protect the most vulnerable in our 3 Comprehensive, consistent national process society, communities, congregations, programs and ministries. 3 Permanent electronic storage of results Serving others is a big part of what your organization does and 3 Checks can be shared with multiple organizations we’re thankful that you do! We know that police checks including 3 No finger printing required Vulnerable Sector Verification (VSV) have been an ongoing challenge 3 for Christian charities who provide programs and services for ••••• vulnerable persons including – children, youth and vulnerable adults. NOTE: Robertson Hall provides this convenient access and preferred pricing as a benefit for its client organizations. It is not As the insurance provider to over 7,000 churches and Christian privy to any results and receives no financial consideration from charities across Canada, we’ve worked hard to make navigating your ordering of criminal record checks. abuse prevention and criminal record checks easy(er), including the CRIMINAL RECORD CHECK OPTIONS (see below), and Criminal Record Checks: Who Should We Screen? CRIMINAL RECORD CHECKS 101 and WHO NEEDS A VSV AND WHY? (see next page). You’ll find lots of practical Ministers, Lay Pastors, Executive explanations and tips to reduce the amount of time and effort Directors, Administrative and Office Staff, Children’s and Youth Workers, spent by your organization in understanding and clarifying the Teachers, Counsellors, Nursery Workers, Required process to effectively screen your workers. VBS Workers, Designated Hall Not Required Monitors, Camp Counsellors and any Recommended other persons in a position of trust and CRIMINAL RECORD CHECK OPTIONS supervision who interacts with INITIAL SCREENING RE-CHECKS vulnerable persons 3 Cell Group/Home Church Leaders and Under 18 Years Old Under 18 Years Old Childcare Providers 3 CPIC (Police Services) CPIC (Police Services) Children’s Ministry “Helpers” under Adults born Adults born Age 16 (refer to page ten) 3 January 1, 1986 or later January 1, 1986 or later Board Members, Elders, Deacons and CPIC (Police Services) CPIC (Police Services) Trustees who may work with 3 or or vulnerable persons EPIC (SterlingBackcheck) EPIC (SterlingBackcheck) Board Members, Elders, Deacons and Trustees who never work or interact with Adults born before Adults born before vulnerable persons 3 January 1, 1986 January 1, 1986 Custodians and Maintenance Staff VSV (Police Services) (If initial VSV is on file) (when vulnerable persons on premises) 3 CPIC (Police Services) See “Who Needs A VSV?” or Custodians and Maintenance Staff EPIC (SterlingBackcheck) (when no vulnerable persons on premises) 3 Ushers - Greeters, offerings only 3 As a solution to this ongoing challenge, we have arranged an Ushers - Checking halls, rooms and doors, alternative, convenient and secure screening service with a third including designated Hall Monitors 3 party service provider – SterlingBackCheck – through their General Membership (with no volunteer duties working with Enhanced Police Information Check (EPIC). vulnerable persons) 3 Just go to: www.Backcheck.net/RobertsonHall Third Party Contractors (when no interaction with vulnerable persons on premises) 3 Volunteers in programs and events not directed at, or working with, vulnerable persons 3 Note: Vulnerable Persons means children, youth (i.e. under age 18) and vulnerable adults. EIGHT Abuse Prevention - Criminal Record Checks
INITIAL CRIMINAL RECORD CHECKS 101 CRIMINAL RECORD CHECKS VSV - Vulnerable Sector Verification (also known as Vulnerable Sector Check or Screening) includes: 3 Canadian Police Information Centre check (CPIC) 3 Check of national pardoned sex offender database 3 Search of local police information including pending charges Note : Initial checks for any adult applicant born January 1, 1986, or later, may be done by means of a CPIC, or as a convenient alternative, by an Enhanced Police Information CRIMINAL RECORD Check (EPIC) through SterlingBackCheck RE-CHECKS www.Backcheck.net/RobertsonHall 3 Camping ministries and short-term missions organizations – Annually, or every five (5) years or less if an annual home church commendation is provided 3 Schools, daycares and nurseries – Every three (3) years or less 3 Churches and all other organizations – Every five (5) years or less Definition of Note: Re-checks may be done by means of a CPIC or by means of Vulnerable Sector an EPIC (Enhanced Police Information Check) The Criminal Records Act outlines the through SterlingBackCheck circumstances in which an applicant is www.Backcheck.net/RobertsonHall eligible for a VSV in a paid or volunteer position when that “position is one of authority or trust relative to children or WHO NEEDS A VSV AND WHY? vulnerable persons” and/or when that Based on past abuse liability civil court decisions in Canada, position “could lead the organization’s clients to have trust in that individual”. it is clear that the legal duty of care owed by leaders (i.e. directors) “Children” are defined as persons under of organizations entrusted with the care of minors and vulnerable adults, is to obtain the most the age of 18 and “Vulnerable Persons” comprehensive screening for employees or volunteers in positions of trust. Vulnerable Sector are defined as any person who because Verification (VSV) is different than a regular police check (CPIC) because it serves as a base-line of their age, disability or other check to ensure that new applicants are not among the over 15,000 pardoned sex offenders in circumstances, whether temporary or Canada. Knowingly or unknowingly allowing such a person into a position of trust with vulnerable permanent, is in a position of persons, if they re-offend, will render the organization’s leaders grossly negligent and likely without dependency on others; or is otherwise at a greater risk than the general any reasonable and prudent civil defense in a liability suit. A VSV may also serve to identify population of being harmed by a applicants with pending criminal charges and “persons of interest” who may be under investigation person of trust or authority. by police or children’s protective services and unsuitable to work with vulnerable persons. Not all new workers to your organization need a VSV!
THERE IS NO NEED TO DO ANOTHER VSV “IF”
3 The volunteer or employee has 3 A new (or existing) worker can Other resources available on our website… been continuously working for provide proof that either: + A sample Church Commendation Letter your organization since an • A VSV has been completed recommending volunteers to your parachurch or original VSV was done. Just a CPIC within the past 5 years or EPIC re-check is required. camp organization is also on our website (or since January 1, 2012), or robertsonhall.com/pdf/Home_Commendation_Letter.pdf 3 If there has been a gap in the • A VSV has been completed volunteer or employee serving with previously, with proof of + A Sample Request From Agency letter to present to your organization, but a VSV was continuous volunteer service,* police services when a VSV is required completed since January 1, 2012 (or robertsonhall.com/pdf/Sample_Request_Letter.pdf within the past five (5) years). Just a Then just a CPIC or EPIC is required CPIC or EPIC check is required when they commence working with + Criminal Record Checks: Who Should We Screen? when they begin working with your your organization. robertsonhall.com/pdf/Who_Should_We_Screen.pdf organization again. * Proof should be in the form of an original VSV clearance or a Vulnerable Sector Verification letter robertsonhall.com/pdf/VSV_Letter.pdf
NINE Abuse Prevention - Criminal Record Checks
What type of criminal code convictions minor is valuable in satisfying the due What about workers under the age of 16? should make an applicant ineligible to diligence requirements of the sponsoring We do not generally recommend placing serve in a position of authority or trust organization for two main reasons: children under the age of 16 years of age in over a child, youth or vulnerable adult? 1) Firstly, it may eliminate applicants who positions of trust with younger children. There are over thirty (30) offences do not wish to disclose a prior Positions of trust are leadership roles that presently contained within the Criminal conviction or a finding of guilt in Youth may place the individual in situations where Code of Canada that are captured in the Court records that would rightly they are involved in making decisions about Pardoned Sex Offender database, plus older disqualify them from being eligible to the health or welfare of those in their care, similar offences which were amended in serve with vulnerable persons. Some may require them to provide intimate care name as of January 1, 1998. Although only matters may have been discharged and of babies, infants and younger children (e.g. a fraction of these offenders would be purged from the records and as a result, diaper changing in a nursery, trips to the considered pedophiles, these offences are in do not show up on a young offender’s washroom, supervision in higher risk the database because they are considered criminal record check. However the civil sports, recreational or off-premises serious enough to cause concern for high legal test for due diligence based on past activities) and although not desirable or risk of repeat offences or a threat to precedents (including cases appealed to recommended, may find themselves alone children, youth and vulnerable persons. For the Supreme Court of Canada) is with those in their care, even if only for a a complete list of Designated Sex Offences, whether reasonable inquiries were made short period of time. For all of these refer to the following RCMP National Sex for information that is available. Failure reasons, anyone serving in a position of Offenders Registry link: to do so will render the sponsoring trust must be fully screened. http://www.rcmp-grc.gc.ca/to-ot/cpcmec- organization and its directors with no ccpede/bs-sc/nsor-rnds/index-eng.htm meaningful defense in a liability suit if Positions of Trust versus “Helpers” In addition, any convictions noted or the worker re-offends. (i.e. under age 16) determined, that involve murder, violence, 2) Secondly, it provides those young people The importance and desirability of forceable confinement or weapons offences who may have a disposition (whether it involving teenagers in volunteerism is should in almost all circumstances is a conditional or absolute discharge, widely recognized in our society and disqualify an applicant from serving in a withdrawal of charge, guilty verdict, end in our school system. We also position of authority or trust over a child, youth or vulnerable adult. of sentencing, etc.) under the Young recognize Christian service work as an Offender’s Act with an opportunity to important expression of personal faith A Word Or Two About Volunteer Workers confidentially discuss, with the consent and maturity. Recommended abuse Under 18 of their parents or guardians, the details prevention standards do allow for With the growing popularity of LIT of their prior charge or conviction with younger helpers to assist within a programs for teenaged counsellors and a designated leader of the organization nursery, classroom or other on- leaders in training, we are often asked about that may still allow them to serve in a premises settings, but only while being screening measures for under 18 workers. position of trust, depending on the supervised at all times by screened Unfortunately we are aware of several cases nature of the offence. adult workers and never, ever while involving the physical and sexual abuse of being alone with younger children or children by teenaged leaders in sponsored allowed to take them on washroom programs and events, reinforcing the need breaks, outdoors, off-premises or in to screen all workers. Our standards public places without other screened continue to be that any individual 16 years adult workers supervising at all times. of age or older who is in a position of trust Examples of helper responsibilities working children, youth and vulnerable would include such things as helping adults should be subject to the same during craft times, assisting younger screening requirements as adult leaders. children in recreational events in a larger open room setting, reading to Doesn’t the Young Offender Act make younger children in a classroom screening minors a pointless exercise? setting with leaders always present, etc. While the Canadian criminal justice And remember, effective screening is In the case of helpers, criminal record system is sensitive about divulging details not all about criminal checks! Under 18 checks are not required. However, an about offences committed by minors, workers should also go through a application process and reference criminal record checks conducted for volunteer application process that includes checks are still recommended for any volunteer or staff applicants under the age background reference checks that can minors assisting with younger children of 18 can still yield important information include adults who can vouch for their as helpers. regarding their suitability to serve in character, reliability and suitability Note: “Adult” helpers must be fully positions of trust. The request and release through experience and a proven track screened as a child cannot of any information must of course be record, including adults in the church who differentiate between adults who are based on the consent of both the minor have known them for years, teachers in in a position of trust and are fully applicant and their parents/guardians. A school, leaders in other organizations and screened, and those who are not.” criminal record check conducted on a even parents from babysitting jobs.
TEN Youth ministries, programs and events can be challenging in terms The Ten Commandments of upholding effective abuse, molestation and harassment prevention measures. Following is a list of ten important of Youth Abuse Prevention considerations to keep youth and youth workers safe: 1. The “Two Adult” Meeting Rule - Make every effort possible to have senior ministry leader, signed parental permission slips, a “two at least two screened adult leaders present when interacting with adult” rule, separate sleeping quarters for males and females, leaders one or more teens, whether on premises, grabbing a coffee together must be awake for as long as youth to ensure monitoring of safe or during some other off-premises activity, event or mentoring behaviour, no sharing the same bed between any adult and youth, program. As a general rule, these adults should not be related. and leaders must not change in front of youth. 2. The “Three Person” Transportation Rule - Adults often need to drive 6. Safe Media, Internet and Social Media Guidelines - Avoid taking youth to and from activities and every effort should be made to have a youth to restricted, adult or age-inappropriate movies, sharing third person in the vehicle, preferably two unrelated adults with one or inappropriate or unsupervised internet access and texting between more minors as passengers. Avoid having one young person and one adult leaders and youth under 16 without parental permission. It is adult in the car alone. If you have any unplanned extra stops, attempt preferable to avoid texting youth under age 16 altogether. to notify parents if possible. 7. Appropriate Displays of Affection between Adults and Youth - 3. Open Door Counselling - During any counselling session between Include side hugs, shoulder-to-shoulder hugs, pats on the head, an adult ministry leader and youth, the best practice is to keep the shoulder or back, handshakes, high-fives, arms around shoulders door of the counselling room open for the entire session. Ideally, and touching hands, faces, shoulders and arms. the session will be conducted at a time when others are nearby. Consider counselling in a group setting whenever possible, where 8. Inappropriate Displays of Affection between Adults and Youth - witnesses to the conversation and interaction are present. Even if in fun or as “horseplay” it is not acceptable for adults to engage with youth in full frontal hugs, kisses on the mouth, 4. Adequate Leader-to-Youth Ratios - Subject to the “two adult” rule touching bottoms, chests or genital areas, showing affection in minimum, any sponsored youth event should always have a leader- isolated areas of a building, touching knees or legs, male/female to-youth ratio of no less than one leader to eight youth, particularly and/or one-on-one wrestling, piggyback rides, tickling, massage or if it is outside, near public roads or off-premises. However the higher any form of affection unwanted by the youth. the risk, the greater the supervision required. For 9. Appropriate Verbal Interaction - Include positive reinforcement, example a wilderness appropriate jokes, encouragement and praise. hiking may requires a 1:4 10.Inappropriate Verbal Interaction - Avoid any form of name ratio or lower, or if you calling, adults having sexually oriented conversations with teens, have any special needs involving youth in the personal problems of leaders, having secret persons in your care. elements of any relationship with youth, compliments related to 5. Sleepover Guidelines - physique or body development, cursing, off-colour or sexual jokes, Should include approval shaming, belittling, derogatory remarks or harsh language that may of the event by an frighten, threaten or humiliate. executive director or - Excerpts from “Better Safe Than Sued” - Jack Crabtree/Zondervan Press Can Social Networking Get Us Sued? To better understand key areas of potential online liability risk for Christian charities and practical tips to establish an electronic communications and social media policy for your organization, check out The Advantage article entitled “Social Media for Christian Ministry: Getting Online and Keeping Out of Court” in the Member’s section of our Church Protection Plus Church & Charity home page at www.robertsonhall.com
to your personnel and those in your care. volunteer or employment position For example, if a proposed activity and • Your potential liability for another the way it is managed conflicts with sound organization’s lack of care in a joint CAUTION abuse prevention procedures or safety ministry or co-sponsored event standards, it should be a “red flag” causing • Amount of potential isolation of a APPROVING your board members or ministry leaders to worker being left alone with a minor PROGRAMS AND further investigate, review your abuse • Inherent risk associated with the EVENTS prevention plan and make reasonable particular activity or event inquiries with your insurance provider and The answers to these questions should Just because a youth pastor or youth any other professionals appropriate to the guide your leaders in determining whether ministry leaders have an enthusiastic idea proposed activity, for their advice. As you new or unusual youth events and programs for a new or unusual program or event “proceed with caution” and before you can be managed safely and within the doesn’t mean that your board of directors give the “green light” to new programs and parameters of your existing abuse prevention should always go along with approval and events, consider the following questions policies and procedures. Unfortunately in their blessing. Not every idea is one that with respect to maintaining sound abuse trying to “get ministry done” or in co- furthers your core ministry objectives and prevention and screening guidelines for sponsoring events with other organizations some often come with a very high price in your children’s and youth ministries: wherein proper screening and procedures fall terms of the potential for injury, abuse and • Level of access by your workers to through the cracks, some churches and negative publicity in the community you vulnerable persons in their care, on or charities have placed the minors in their care serve if it is not done properly, with off-premises in harmful situations and exposed accountability and full knowledge of the risks • Degree of trust inherent in the themselves to unnecessary legal liability.
ELEVEN Abuse Prevention Audit: A Board Responsibility
WHO? removed from the day-to-day operations An audit should be conducted by having an of your youth and children’s ministries independent internal auditor (individual or in order to assure objectivity. committee) appointed by your board (or 2. The internal auditor will be provided congregation) to review and survey your with specific guidelines to survey the various programs, ministries and various department ministries, programs departments and to report back to your and events, which will include, but not board members to ensure compliance with necessarily be limited to, review of your your organization’s own stated written physical premises (e.g. windows in all WHY? abuse prevention plan and to verify that classrooms), your operational procedures An abuse prevention policy is the single your actual operations are in compliance (e.g. “two adult” rule), your training of all most important risk management tool with your policies and procedures. new and existing workers (e.g. awareness utilized by children’s and youth-serving of the prevention plan and duty to report organizations! WHEN? abuse) and your screening procedures Your board (or congregation) should ratify (e.g. minimum 6 months of attendance Implementing and maintaining an effective prior to eligibility, personal interview and prevention plan are both crucial and an internal abuse prevention audit protocol to be conducted on an ongoing annual or references, criminal record checks, etc.) equally important in protecting those in With respect to screening, a random your care, avoiding unnecessary lawsuits, bi-annual basis which reflects the size, scope and nature of your organization’s number of new and existing workers defending your organization and directors should be confidentially surveyed by the in a civil court case and maintaining your particular children’s and youth ministries, programs and events. auditor to ensure that they have been ongoing insurance coverage eligibility. properly screened and trained. Some myths about prevention and 3. The results of the survey will be compliance… “Board members should be aware that they could be exposed to personal liability summarized and reported to the board • If we don’t know about it, it’s OK by the internal auditor, outlining the • If we have a policy on it, we don’t need if they permit their organization to work with children or other vulnerable persons areas of full compliance, partial to check where the board has failed to implement compliance and non-compliance, along • That’s not a board responsibility an appropriate abuse prevention policy with a recommended “to-do” list in • This is a ministry, the courts will treat us that has been customized to reflect the order to achieve maximum compliance. differently specifics of their organization. Failure to follow the protocol set out in the abuse 4. The board will review and ratify the • It won’t ever happen here internal auditor’s report and propose an • They would never sue us prevention policy could also lead to liability, so it is important that an action plan to achieve maximum An external third party audit conducted by organization that has the foresight to compliance within a reasonable time a legal or other professional outside party is implement a policy also makes sure that frame. This action plan may include always highly recommended. However, the policy is strictly followed.” temporarily shutting down non- internal auditing is also a good solution for – Terrance Carter of Carters Professional Corporation, www.charitylaw.ca complying programs and events while monitoring and measuring compliance to staff or individual department leaders your organization’s prevention plan. The remediate the problem areas. Remediation goal is to provide your leadership with a may include following up on outstanding report card and an action plan. The HOW? or overdue screening documentation and advantage of this type of audit is being able Following is a simple and easy to use initial or refresher training for workers. It to correct problems internally before they outline for conducting an internal audit: may also include changes to operational result in oversights that can lead to injury, 1. A director, officer, committee or other procedures, building modifications and abuse, litigation and uninsured claims. qualified individual should be appointed by the board (or congregation) and given checking with the organization’s legal power and authority as internal auditor counsel or insurance provider for WHAT? to oversee all aspects of the audit clarification of any outstanding liability or Following is a framework for monitoring procedure and to whom your children’s coverage issues. Once the non-compliant and assessing the scope of your abuse and youth ministry department leaders areas have been satisfactorily addressed, prevention audit in relationship to your will have the responsibility to assist and staff or department leaders should specific operations as a church or charity: cooperate. Ideally this individual or formally report back to the board in order • Do an inventory of all ministries, committee should be knowledgeable to confirm full compliance with your activities, programs and events which about abuse prevention but should be organization’s abuse prevention plan. your organization is currently sponsoring or co-sponsoring • Evaluate potential risks associated with new or proposed activities and We’re programs prior to board or senior here management approval • Keep updated regarding ongoing changes to 431 Richmond Street, Suite 300, London, ON N6A 6E2 in legislation, regulation and statutory help! Tel: (519) 680-3111 • 1-800-640-0933 • Fax: (519) 685-2931 legal obligations through local police, www.robertsonhall.com
your lawyer and your insurance provider ©2017 The information contained in this newsletter has been compiled by Robertson Hall Insurance to assist our client organizations and their • Review past issues or concerns that your leaders in reducing or eliminating the possibility of abuse, harassment or false allegations. However, this is not a complete review and you may have risks unique to your premises or operations which are not addressed by this document and should be specifically reviewed with the organization has faced, including appropriate qualified professional. This publication may be reproduced by our clients for their internal use, however it may not be reproduced previous audits in any way for external use without the written consent of Robertson Hall Insurance Inc.
TWELVE Recommendation Responsibility Individual Action Plan Status/Progress Assigned The Alleged Interference in Specific Legal Proceedings R.1 The Commission recommends that a policy WPS Inspector WPS to create a list of Amended Directives to be prepared for January 2021 WPSB be created that provide direction on K. Cribley factors and direction to meeting whether and when an investigation should guide decision‐making, be done externally or internally. Sometimes, which will be included in The completion date for R.1 and R.4 is extended to March 2021 to it is imperative that matters be dealt with applicable WPS Directives, provide time for the WPSB to amend WPSB Policy AR‐A1021 and externally to enhance the appearance of including Directive 141‐02 for the Service to amend Directive 141‐02 Conflict of Interest to accountability, professionalism and fairness Conflict of Interest complement WPSB policy amendments. in the minds of those directly affected or the public. At present, the decision whether The completion date for R.1 and R.4 is extended to April 2021 to to investigate matters internally or provide time additional time for the WPSB to amend WPSB Policy externally is largely uninformed by existing AR‐A1021. Once completed, Directive 141‐02 Conflict of Interest is policies or procedures. Decision‐making to be amended to complement WPSB policy amendments. around how an investigation will be conducted should be guided by a list of factors and clear direction as to how certain WPSB Policy AR‐A1021 is being presented at the April 2021 WPSB types of cases must be dealt with (pp. 12‐ Meeting. The completion date for R.1 and R.4 is extended to May 14). 2021 to provide time for the WPS to amend Directive 141‐02 Conflict of Interest.
WPSB Policy AR‐A1021 is being presented at the May 2021 WPSB Meeting. The completion date for R.1 and R.4 is extended to June 2021 to provide time for the WPS to amend Directive 141‐02 Conflict of Interest.
R.2 In addition to a policy or procedures on how WPSB McTague Board staff to provide Being presented at the April 2021 WPSB Meeting such investigations should be conducted, Law & complete copy of all the Commission recommends that the Administra currently existing WPSB COMPLETE Windsor Police Services Board ("Board") tive policies to McTague for By‐law 2021‐01 was presented to the Board. Includes Section 12 consider what its expectations are for Board Director review. McTague to provide Disclosures of Conflict/Pecuniary Interest members whose family members face Sarah advice on amending existing criminal charges. In this context, the Board's Sabihuddin policy(s) or creating new policy on its own conflicts of interest should policy. be re‐examined (p. 14).
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Recommendation Responsibility Individual Action Plan Status/Progress Assigned R.3 The Commission recommends that the WPS Staff WPS to create Directive Directive to be prepared for January 2021 WPSB meeting. Windsor Police Service ("'Service") create a Sergeant J. policy that addresses the surreptitious Crosby After review and scan for COMPLETE: recording of conversations by its members best practices, S/Sgt Crosby Directive 141‐01 Conduct Requirements was amended to address of other members, where such recording is recommended amending surreptitious recording of conversations by members of other unrelated to an official investigation (p. 19). Directive 141‐01 in lieu of members, where such recording is unrelated to an official creating a new Directive. investigation and was provided to WPSB at January 2021 meeting This recommendation was for information. accepted. Call to Service at Chief Al Frederick’s Residence R.4 The Commission recommends that the WPS (Part Inspector Amend Directive 141‐02 Amended Directive to be prepared for January 2021 WPSB Service's Conflict of Interest Directive 141‐ 1 R1) K. Cribley Conflict of Interest to meeting 02 identify those circumstances in which consider all points in R.4 the Service is to refer investigations to an The completion date for R.1 and R.4 is extended to March 2021 to external agency or service. It should also provide time for the WPSB to amend WPSB Policy AR‐A1021 and identify circumstances in which the for the Service to amend Directive 141‐02 Conflict of Interest to Service's own officers must respond to an complement WPSB policy amendments. incident. The Service's Directive fails to adequacy address investigations concerning The completion date for R.1 and R.4 is extended to April 2021 to the Chief or Deputy Chiefs. The Services provide time additional time for the WPSB to amend WPSB Policy Directive should complement a policy AR‐A1021. Once completed, Directive 141‐02 Conflict of Interest is developed by the Board that provides to be amended to complement WPSB policy amendments. direction to the Service (pp.23‐24). The completion date for R.1 and R.4 is extended to May 2021 to provide time additional time for the WPSB to amend WPSB Policy AR‐A1021. Once completed, Directive 141‐02 Conflict of Interest is to be amended to complement WPSB policy amendments.
WPSB Policy AR‐A1021 is being presented at the April 2021 WPSB Meeting. The completion date for R.1 and R.4 is extended to May 2021 to provide time for the WPS to amend Directive 141‐02 Conflict of Interest.
WPSB Policy AR‐A1021 is being presented at the May 2021 WPSB Meeting. The completion date for R.1 and R.4 is extended to June 2021 to provide time for the WPS to amend Directive 141‐02 Conflict of Interest.
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Recommendation Responsibility Individual Action Plan Status/Progress Assigned R.5 The Commission recommends the Board WPSB McTague McTague to amend policy Being presented at the April 2021 WPSB Meeting amend Policy AR‐AI021 and the Chief create Law & AR‐ A1021 complementary procedures or amend the Administra Approval of policy deferred to May 2021 WPSB Meeting pending existing Directive based on the commentary tive re‐write of policy contained in this Report. The current Policy Director Completion Date moved to June 2021 pending completion of AR‐ does not provide meaningful policy Sarah 1021 guidance to the Chief (p. 26). Sabihuddin
R.6 The Commission recommends that the WPS & Inspector Amend Directive 141‐02 Amended Directives to be prepared for January 2021 WPSB Board and Service develop a WPSB K. Cribley Conflict of Interest and meeting communications strategy and related Sgt. S. Directive 831‐01 Media procedures around investigations of the Betteridge Relations and all other WPSB approved the engagement of an independent contractor Chief or Deputy Chiefs and analogous appropriate Directives. with expertise in public relations to evaluate the current situations. Those procedures should be McTague communications strategies, provide recommendations for the captured in the appropriate policy, Directive Law & Engage an independent enhancement and/or development of a comprehensive internal or procedures (p. 27). Administra contractor to provide and external organizational communications strategy; and assist tive recommendations for the in the implementation of the media strategy. Director communications strategy Sarah and related procedures. The completion date for R.6 is extended until June 2021 to allow Sabihuddin time for the WPS to engage an independent and to provide McTague to amend policy recommendations for the communications strategy and related AR‐ 1021 (R. 5) and procedures, and amendments to Directive 831‐01 – Media incorporate Relations and Directive 141‐02 Conflict of Interest. communications strategy Further discussions scheduled and alignment meeting needed with WPS plan
RFP Process for Communications Consultant (Independent Public Relations Contractor) commenced.
RFP 55‐21 ‐ Windsor Police Service Communications Strategy Consultant was posted on February 25, 2021, and closed on March 19, 2021. The Evaluation Committee is to convene with City Purchasing to identify the successful proponent.
RFP 55‐21 ‐ Windsor Police Service Communications Strategy Consultant was posted on February 25, 2021, and closed on April 13, 2021, instead of March 19, 2021. The Evaluation Committee is
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Recommendation Responsibility Individual Action Plan Status/Progress Assigned to convene with City Purchasing to identify the successful proponent.
RFP 55‐21‐Windsor Police Service Communications Strategy Consultant was closed with 5 proponents submitting for the position. The Evaluation Committee is to convene with City Purchasing to identify the successful proponent. Completion Date of June 2021
The Fairness of Promotional Processes, Recruitment and Workplace Equity R.7 The Commission recommends the Service WPS Director B. Amend Directive 352‐01 Amended Directive to be prepared for the January 2021 WPSB re‐evaluate its promotional process on a Chandler Promotional Process to meeting. regular basis, in consultation with the require Promotional Process Association and the membership at large (p. Committee to review The Promotional Process Committee has been meeting since 2019 31). Directive and competencies to re‐evaluate the promotional process and as a result several annually in addition to the changes have been implemented. The committee is currently re‐ scheduled Directive review evaluating the process for 2022. The committee is comprised of by the Director of Human members of WPA and WPS Resources The WPSB notified the WPA the Promotional Process Committee Determine would be an advisory committee as it pertains to promotion method/frequency to decisions effective for the 2022 Promotional Process and Directive consult membership at‐ 352‐01 was amended to reflect this decision. large COMPLETE: Directive 352‐01 was amended to require Promotional Process Advisory Committee to re‐evaluate promotional process annually following each promotional process cycle, including a review of the competencies for promotion and was provided to WPSB at January 2021 meeting for information.
R.8 The Commission recommends that the WPS Director B. WPS to contract outside In‐progress: Selection of vendor to be completed by January Service examine, in a comprehensive way, Chandler vendor to review and 2021, with evaluation of competencies completed by July 2021 the competencies for promotion. As police implement a process that services move from more traditional, evaluates existing WPSB approved negotiations with, and engagement of, a third paramilitary models to community‐based competencies and is pro‐ party vendor to review and implement a field‐tested and legal policing, they must evaluate the emphasis active in addressing equity defensible promotional process that evaluates existing and diversity in the Service 4
Recommendation Responsibility Individual Action Plan Status/Progress Assigned placed on certain competencies in for 2022 Promotional competencies and is pro‐active in addressing equality and preference to others (p. 32). Process diversity within the Service.
The completion date for R.8 is amended as follows: selection of vendor is extended until March 2021 to allow WPS to engage a third party vendor in accordance with City of Windsor Purchasing Bylaw. Evaluation of competencies completion date remains at July 2021.
RFP Process for External Promotional Process Consultant commenced.
RFP 43‐21 ‐ Windsor Police Service‐ Employee Assessment Initiatives Consultant was posted, and closes on April 12, 2021. The Evaluation Committee is to convene with City Purchasing to identify the successful proponent.
RFP 43‐21 ‐ Windsor Police Service‐ Employee Assessment Initiatives Consultant was posted, and closed on April 12, 2021. The Evaluation Committee is to convene with City Purchasing to identify the successful proponent. The selection of the vendor is extended to May 2021.
RFP 43‐21 ‐ Windsor Police Service‐ Employee Assessment Initiatives Consultant was posted. The closing date was extended to April 30, 2021, at the request of a proponent. The Evaluation Committee is to convene with City Purchasing to identify the successful proponent. The selection of the vendor is extended to June 2021.
R.9 The Commission recommends the Board WPSB McTague Pending the WPS work on play an important role in overseeing how Law & R.8 the WPSB will then be in Pending WPS status update on R.8. Completion date extended the Service re‐evaluates how competencies Administra a position to address this until June 2021 are weighed and evaluated (p. 33). tive recommendation Director Sarah Sabihuddin
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Recommendation Responsibility Individual Action Plan Status/Progress Assigned R.10 The Commission recommends the Service WPS Director B. Promotional Process To be discussed as an agenda item at November 2020 do a much better job of communicating Chandler Committee to determine Promotional Process Committee meeting with its officers and civilian employees how we best achieve Policy – PP Directive 352‐01 has been amended to ensure the WPA about its decision‐making around ongoing dialogue (training, participation through the PP Advisory Committee. promotions as part of an ongoing dialogue policy, debrief, survey of Debrief – Debriefs were performed in 2021; a standardized format (p. 33). membership) was used to provide candidates with better information regarding their performance in the process.
Training / Survey of membership – promotional process training has been completed in the past two years. All members who participated in the 2021 promotional process debrief were asked questions about both the PP training and the process itself; results are being collated and will be discussed with the Promotional Process Advisory Committee.
Survey of Membership – see R.8 and R.9 re: selection of vendor to review / amend current PP based on research and consultation with membership.
R.11 There is underrepresentation of female WPS & Director B. Create a new strategic plan In‐progress sworn officers in the Service. The WPSB Chandler in consultation with outside Commission recommends that the Board EDI expertise EDI is currently working on strategic plan and will work with and the Service create a new strategic plan, Coordinato vendor once identified. Selection to be completed by January with outside expert assistance, for r Engage a vendor to develop 2021. recruiting women as a high priority. The strategic plan to recruit and strategic plan must identify existing barriers promote women and The WPSB entering into negotiations with, and engagement of, a to recruitment and new ways to overcome candidates who represent third party vendor to develop a strategic plan to recruit and those barriers. For example, the the diversity of the promote woman and candidates who represent the diversity of Commission recommends the Service community the community we serve. consider waiving the fees for job applicants who take physical tests (pp. 33‐34). The completion date for R.11 and R.12 is amended as follows: selection of vendor is extended until March 2021 to allow WPS to engage a third party vendor in accordance with the City of Windsor Purchasing Bylaw. The strategic plan completion date set for July 31, 2021.
Equity, Diversity and Inclusivity (EDI) consultant – WPS PROPOSAL No. 35‐21 RFP was process published, with a closing date of March 8, 2021. There were no responses to the RFP. 6
Recommendation Responsibility Individual Action Plan Status/Progress Assigned
Pursuant to section 111 of the City of Windsor Purchasing Bylaw (93‐2012), as there were no responses to the competitive process, the WPS is permitted to directly award a contract to purchase the deliverables, as a Sole Source. The WPS is currently undertaking a process to engage a third party vendor in accordance with the City of Windsor Purchasing Bylaws. The strategic plan completion date remains set for July 31, 2021.
EDI contract has been executed based on deliverables outlined in RFP 35‐21 with Senomi Solutions Inc. located in London, Ontario. The project is anticipated to take approximately 3‐4 months; the first meeting is scheduled for May 12 at 0930.
R.12 The Commission recommends that this WPS & Director B. Review of Directives, data, Identify areas of review by February 2021 WPSB meeting strategic plan must form part of a larger WPSB Chandler reporting, communications, conversation about the role of women EDI training and any other area Identify means and engage service members by January 2021 within the Service. The Service has yet to Coordinato identified impacting WPSB meeting prove that officers are truly made r organizational culture accountable for discriminatory conduct (pp. Staff surrounding women within The completion date for R.11 and R.12 is amended as follows: 34‐35). Sergeant J. the Service selection of vendor is extended until March 2021 to allow WPS to Crosby engage a third party vendor in accordance with the City of Engage Service Windsor Purchasing Bylaw. The strategic plan completion date set members/WPA through for July 31, 2021. various means (focus groups. Survey) to identify Equity, Diversity and Inclusivity (EDI) consultant – WPS PROPOSAL issues No. 35‐21 RFP was process published, with a closing date of March 8, 2021. There were no responses to the RFP. Identify areas of change based on the review and Pursuant to section 111 of the City of Windsor Purchasing Bylaw consultation with (93‐2012), as there were no responses to the competitive WPA/members, EDI process, the WPS is permitted to directly award a contract to coordinator and vendor purchase the deliverables, as a Sole Source. The WPS is currently identified in R. 11 undertaking a process to engage a third party vendor in accordance with the City of Windsor Purchasing Bylaws. The Revise Directive 310‐01 strategic plan completion date remains set for July 31, 2021. Human Rights to incorporate disciplinary EDI contract has been executed based on deliverables outlined in RFP 35‐21 with Senomi Solutions Inc. located in London, 7
Recommendation Responsibility Individual Action Plan Status/Progress Assigned measures for discriminatory Ontario. The project is anticipated to take approximately 3‐4 conduct months; the first meeting is scheduled for May 12 at 0930.
R.13 The Commission recommends that the WPS EDI Establish an internal and EDI coordinator has been tasked with creating an internal and Service should more formally engage the coordinato external advisory external EDI advisory committees along with vendor identified in community, perhaps through an advisory r committee R.11 group, in developing a partnership to recruit Women. Its strategic plan should develop Once WPSB approval for Community Policing Advisory Committee Terms of Reference and ways in which to engage female Service CPAC TOR and Application is a Request for Letters of Application, have been developed and members in this process, beyond how they received, EDI coordinator were provided for approval by WPSB at January 2021 WPSB are currently involved. Such engagement will post Request for Letters meeting. might take place through committee work, of Application. and anonymous surveys. The strategic plan Request for Applications – Windsor Police Service Community should be made available to the public (p. Policing Advisory Committee – published – January 29, 2021 34). Applications to be received no later than Friday March 5, 2021 at 2:00 pm.
Letters of applications were received from 177 eligible community members. The Windsor Police Service Senior Administration, together with the Windsor Police Services Board are to review the applications and appoint community applicants to the CPAC. A member of the community and the Windsor Police Service EDI Coordinator will be consulted with respect to the selection of applicants. Successful candidates are to be identified for the May 2021 WPSB Meeting.
Committee members have been identified. Currently waiting selection of WPS co‐chair to schedule first meeting date.
R.14 The Commission recommends that the new WPS Director B. Complete: Diversity, Inclusion and Equity Coordinator Chandler EDI reports to Chief’s Executive Officer and HR Director should figure prominently in the EDI has been assigned to work on new strategic plan development of a new strategic plan for recruiting women. The priority to be given to this work would also support a line of direct reporting to the Chief or Deputy Chief (pp. 34‐35). 8
Recommendation Responsibility Individual Action Plan Status/Progress Assigned R.15 The Commission recommends that the WPS Director B. Engage a vendor to develop Complete: Board and Service be proactive in Chandler a survey as part of a The opportunity for an exit interview is an existing part of the addressing equity within the Service. For proactive part of the retirement/resignation process example, exit interviews should be Service’s strategic plan conducted, in confidence, with every In‐progress: departing officer and employee. The Service Selection of a vendor to be completed by February 2021 should employ anonymous surveys, expertly designed, as another tool in that evaluative The EDI consultant RFP is to include a deliverable re: survey to process. This proactive approach should address equity in the workplace. The completion date for the form part of the Service's strategic plan for selection of vendor is extended until March 2021 to allow WPS to recruitment (p.36). engage a third party vendor in accordance with the City of Windsor Purchasing Bylaw. Therefore the completion date for R.15 is extended to March 2021 for selection of a vendor.
Equity, Diversity and Inclusivity (EDI) consultant – WPS PROPOSAL No. 35‐21 RFP process published, with a closing date of March 8, 2021. A copy was provided to WPSB at the February 2021 meeting for information.
Equity, Diversity and Inclusivity (EDI) consultant – WPS PROPOSAL No. 35‐21 RFP was process published, with a closing date of March 8, 2021. There were no responses to the RFP.
Pursuant to section 111 of the City of Windsor Purchasing Bylaw (93‐2012), as there were no responses to the competitive process, the WPS is permitted to directly award a contract to purchase the deliverables, as a Sole Source. The WPS is currently undertaking a process to engage a third party vendor in accordance with the City of Windsor Purchasing Bylaws. The strategic plan completion date remains set for July 31, 2021.
EDI contract has been executed based on deliverables outlined in RFP 35‐21 with Senomi Solutions Inc. located in London, Ontario. The project is anticipated to take approximately 3‐4 months; the first meeting is scheduled for May 12 at 0930.
R.16 The Commission recommends that the WPS Director B. Recommendations 11 COMPLETE: The EDI coordinator and Director B. Chandler have Service be equally proactive in addressing Chandler through 15 are related to included increased diversity in the strategy and work with respect the racial diversity of its workforce. The gender in the WPS. The to the other recommendations 9
Recommendation Responsibility Individual Action Plan Status/Progress Assigned Commission expects the new Diversity, EDI strategic plan currently Inclusion and Equity Coordinator to play an Coordinato being developed and the important role in developing a proactive r work being completed with strategy to increase diversity within the respect to the other Service (pp. 36‐37). recommendations will focus on increasing diversity within the Service.
R.17 The Commission recommends that the WPS Staff Review local and Provincial Patrol Operations Support Staff Sergeant S. Garrett conducted a Service re‐evaluate whether physical tests Sergeant standards to identify and review of physical testing standard for the ESU unit. for the TAC Unit can be further modified in Garrett remove any unnecessary a way consistent with provincial adequacy barriers for women. Target completion date: April 2021 standards to remove unnecessary barriers Director for women (p. 37) Chandler EDI Consultant, EDI EDI contract has been executed based on deliverables outlined in Coordinator and Director RFP 35‐21 with Senomi Solutions Inc. located in London, Chandler to review Ontario. The project is anticipated to take approximately 3‐4 months; the first meeting is scheduled for May 12 at 0930.
R.18 The Commission recommends that more be WPS Staff Review Directive, ESU In‐progress: Mentoring program to be developed in conjunction done to make the TAC Unit truly inclusive. Sergeant recruitment process and with development of Strategic Plan One approach is to create a formal Garrett ESU selection process to mentoring initiative to encourage and assist EDI identify barriers for women Review of Directive, recruitment process and selection process to members, particularly women, who express Coordinato seeking transfer into the be completed by January 2021. interest in joining the TAC Unit. Such a r unit formal mentoring program could also form Develop a mentoring The completion date for R. 18 is amended as follows: the review of part of a larger plan to encourage women to Director initiative in strategic plan applicable directives, recruitment process and selection process is apply for promotion and overcome Chandler that includes mentoring extended until April 2021 to allow time for EDI consultant (R.11, remaining barriers (pp. 37‐38). program with respect to R.12) to be retained and conduct review. new officers, promotion. Plan to include ESU, specific Patrol Operations Support Staff Sergeant S. Garrett conducted a to female recruitment review of physical testing standard and mentoring for the ESU unit.
EDI Consultant, EDI Equity, Diversity and Inclusivity (EDI) consultant – WPS PROPOSAL Coordinator and Director No. 35‐21 RFP process published, with a closing date of March 8, Chandler to review 2021. A copy was provided to WPSB at the February 2021 meeting for information.
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Recommendation Responsibility Individual Action Plan Status/Progress Assigned Equity, Diversity and Inclusivity (EDI) consultant – WPS PROPOSAL No. 35‐21 RFP was process published, with a closing date of March 8, 2021. There were no responses to the RFP.
Pursuant to section 111 of the City of Windsor Purchasing Bylaw (93‐2012), as there were no responses to the competitive process, the WPS is permitted to directly award a contract to purchase the deliverables, as a Sole Source. The WPS is currently undertaking a process to engage a third party vendor in accordance with the City of Windsor Purchasing Bylaws. The strategic plan completion date remains set for July 31, 2021.
EDI contract has been executed based on deliverables outlined in RFP 35‐21 with Senomi Solutions Inc. located in London, Ontario. The project is anticipated to take approximately 3‐4 months; the first meeting is scheduled for May 12 at 0930.
R.19 The Commission recommends that WPS DC Amend Directive 342‐02 In‐progress: Directive to be amended for February 2021 WPSB consideration should be given to a duty Providenti Duty Rotation to reflect meeting rotation regime that: OCPC recommendations a. lengthens the tenure for certain officers and considerations that The completion date for R.19 is extended to March 2021 to within certain units to reflect the were already being provide time for a review, and amendments to be made to considerations noted in the Report, discussed. Directive 342‐02 Duty Rotation. including the value in cultivating expertise in specialized areas and the time and The completion date for R.19 is extended to April 2021 to provide financial resources needed to cultivate that additional time for a review, and amendments to be made to expertise. Directive 342‐02 Duty Rotation. b. creates certain "anchor positions within units that is, recognizes that a certain The completion date for R.19 is extended to May 2021 to provide number of high‐performing officers within a additional time for a review, and amendments to be made to unit remain critical to the Service's success; Directive 342‐02 Duty Rotation. c. recognizes the impact that some late‐ career rotations may have on officers and The completion date for R.19 is extended to June 2021 to provide morale; and additional time for a review, and amendments to be made to d. also recognizes that compelling officers Directive 342‐02 Duty Rotation. to seek accommodation to address an overly rigid rotation protocol can have a negative impact on morale (p. 39).
11
Recommendation Responsibility Individual Action Plan Status/Progress Assigned The Process of Selecting Chiefs and Deputy Chiefs R.20 The Commission recommends that the WPSB Administra Engage HR consultant Plan of action to be created and search to begin in selection process for Chief and Deputy Chief tive services to create policy to January/February 2021 be designed to ensure that the Board is fully Director address this. Policy will be aware of potential issues. This is true Sarah created in consultation with Expected ‐ April 2021 whether the applicant is a candidate from Sabihuddin McTague Law within or outside the Service. This can be The completion date of this has been extended to May 2021. done in a variety of ways that remain compatible with the Police Services Act. For Policy documents have been created but require a review. Task example, candidates for the Chief or Deputy completion date moved to June 2021 Chief positions should respond to a standardized series of questions that probe whether there are any issues (outstanding complaints, prior history, disputes with other officers etc.) that might reflect adversely on the service or its reputation, or the candidate's character.
R.21 The Commission recommends that the WPSB Administra Engage HR consultant Plan of action to be created and search to begin in Board closely question candidates on their tive services to create policy to January/February 2021 answers. The Board should also obtain legal Director address this. Policy will be advice from its counsel on how to probe Sarah created in consultation with Expected ‐ April 2021 these issues and obtain relevant Sabihuddin McTague Law information about candidates in a way The completion date of this has been extended to May 2021. compatible with existing legislation. The process should ensure the Board has an Policy documents have been created but require a review. Task accurate sense of how applicants are completion date moved to June 2021 regarded within the Service. This can be done in a variety of ways that also, to the extent possible, respect confidentiality. (p. 43).
R.22 The Commission recommends that the WPSB Administra Engage HR consultant Plan of action to be created and search to begin in Board's selection process for Chief and tive services to create policy to January/February 2021 Deputy Chiefs, including the type of due Director address this. Policy will be diligence done in relation to each Sarah created in consultation with Expected ‐ April 2021 candidate—as opposed to their identities or Sabihuddin McTague Law personal information‐‐ should be known The completion date of this has been extended to May 2021. 12
Recommendation Responsibility Individual Action Plan Status/Progress Assigned more broadly. This transparency would assist in dispelling misinformation about Policy documents have been created but require a review. Task these processes (p. 43). completion date moved to June 2021
Workplace Harassment and Accommodation Issues R.23 The Commission recommends the Service WPS Director B. Develop new New Directive to be prepared for March 2021 WPSB meeting develop a new Accommodation Directive Chandler Accommodation Directive that should avoid the flaws in the existing Directive 310‐02 Accommodation completed, and was provided Directive identified by the Commission and to WPSB at February 2021 meeting for information. capture the paradigm shift described in the Directive 310‐02 Accommodation completed and posted May 7, Report (p. 49). 2021 Task Completed R.24 The Commission recommends the Director ‐ WPS Director B. Review and update Amend Directive 112‐01 for January 2021 WPSB meeting Human Resources regularly report in writing Chandler Directive 112‐01 Mandatory to the Chief (and the appropriate senior Reports. Identify which Complete: leadership) on accommodation, workplace reports the WPSB should Directive 112‐01 amended to identify reports to be provided by harassment and other human resources receive and frequency. Human Resources Director to the Chief and the WPSB, including: issues. This report should include the Statistical data to be provided semi‐annually. Training Director’s review of the impact and Establish how Director courses/updates and training compliance to be provided effectiveness of existing Directives, reviews the impact and annually. Directive was provided to WPSB at January 2021 practices, procedures and policies and effectiveness of existing meeting for information. include recommendations on change. The Directives, practices, Board should receive regular reports in procedures and policies and In‐Progress: writing on these same topics (p. 49). include the review and Determine how Director will review the impact and effectiveness recommendations in a of existing Directives, practices and procedures. Determine report on accommodation, frequency of review and corresponding report and harassment and other recommendations. Target completion date: June 2021 human resources issues. R.25 The Commission recommends the training WPS Director B. To be included as part of Complete: initiatives must be fully documented and Chandler reporting requirement in Competency questions are already included in promotional levels form part of the Directors reporting R.24 related to case scenarios around accommodation, harassment and obligation. His reports should include Formalize in Directive 352‐ related issues. detailed descriptions of 01 Promotional Process the a. training provided to new members; current practice of including Amend Directive 352‐01 for January 2021 WPSB meeting b. new training or refresher training competency questions available for supervisors and other related to case scenarios Directive 352‐01 amended and was provided to WPSB at January members and whether and to what extent around accommodation and 2021 meeting for information.
13
Recommendation Responsibility Individual Action Plan Status/Progress Assigned such training is compliant with the existing workplace harassment Complete: or a new Accommodation Directive; and issues (R.8). Directive 112‐01 amended to identify reports to be provided by c. aggregated data on who has actually Human Resources Director to the Chief and the WPSB, including: received such training, to ensure member Statistical data to be provided semi‐annually. Training compliance. courses/updates and training compliance to be provided annually. Directive was provided to WPSB at January 2021 It is also important that competency meeting for information. questioning related to all promotional levels include case scenarios around accommodation, workplace harassment and related issues (p.50). R.26 The Commission recommends that the WPS Director B. Develop education and Education, training and relevant strategies to be identified by stigma and policing culture concerning Chandler training pertaining to the April 2021 with a timeline for implementation. accommodations be recognized, addressed EDI stigma in relation to through education and training, and Coordinato accommodation The implementation date has been extended to June 2021. overcome. That culture should also be r Health Develop strategies to Revised Workplace Harassment directive is completed. Awaiting addressed through measures taken by the and acknowledge the value of computer generated training package provided through a third Service to acknowledge the value of work Wellness work being done by party; CPKN to finalize. Expected launch date of mid/late May being done by accommodated officers, Coordinato accommodated members which will accompany the revised directive while mindful of their privacy interests (p. r Request for harassment advisors will occur during the rollout of 51). the program.
R.27 The Commission recommends that any lack WPS Director B. Amend current Directive A draft revised Directive for SLT review has been prepared and of confidence in the Service's processes for Chandler 361‐04 Workplace will be finalized for February 2021 WPSB meeting. handling workplace harassment be Harassment in addressed through the following measures, consideration of OCPC Development of training program will be put into place once some of which have been implemented or recommendations Directive is finalized are in the process of being implemented: R.1 must include a. The creation of a new Workplace amendments to Directive The revised Directive 361‐04 Workplace Harassment, and an Harassment Directive that is fair and 361‐04 Workplace online training program have been prepared and were provided to transparent, and that gains legitimacy, in Harassment WPSB at the February 2021 meeting for information. The training part, through the active involvement of a Provide training upon hire program will be uploaded to CPKN, once approved. Review Committee (which includes and at regular intervals on Association representation) in how workplace harassment, The online training program has been forwarded to CPKN to be complaints are dealt with. discrimination, civility and uploaded. Once completed, the online training program will b. The assignment of workplace harassment related issues commence, and revised Directive 361‐04 Workplace Harassment investigations to a small cadre of will be published within the Service. investigators trained in workplace harassment investigations The implementation date has been extended to June 2021. 14
Recommendation Responsibility Individual Action Plan Status/Progress Assigned c. The assignment of an investigator or Revised Workplace Harassment directive is completed. Awaiting investigative team to a particular complaint computer generated training package provided through a third on a rotating basis, if at all possible, to party; CPKN to finalize. Expected launch date of mid/late May minimize concerns about how investigators which will accompany the revised directive are selected for certain investigations Request for harassment advisors will occur during the rollout of d. A process that provides for the possibility the program. of external investigators in appropriate circumstances and for a mechanism for the affected parties to raise conflict of interest issues over the selection of a specific investigator. The draft Directive incorporates both suggestions. Under the draft Directive, the Chief retains the discretion not to direct an external investigation even in the face of a Review Committee's recommendation to the contrary. In the Commission's view, the Review Committee and the Chief should work together to develop some written guidance, with Board oversight and involvement, on when an external investigation is warranted. This recommendation parallels the Commission's earlier recommendation on how sensitive criminal investigations should be dealt with e. Education and training of all civilian employees and all sworn officers, regardless of rank on workplace harassment, discrimination, civility and related issues. Such education and training must take place i. initially, when employees join the Service; ii. for all employees when new policies and processes are introduced (as they will be through the new Workplace and Harassment Directive); and iii. at regular intervals after that. Those intervals should be set out in writing in the applicable Directives. 15
Recommendation Responsibility Individual Action Plan Status/Progress Assigned f. It is equally important that an understanding of these issues form a part of the promotional evaluation process for candidates for supervisory positions (pp. 52‐ 53)
R.28 The Commission recommends that the WPSB DC F. Directive 112‐01 Mandatory Directive 112‐01 to be amended for January 2021 WPSB meeting Board be provided with detailed Providenti Reporting to be revised to information about the Service's education Director B. include reports to WPSB in Complete: and training programs so it can exercise its Chandler areas identified by OCPC Directive 112‐01 amended to identify reports to be provided by oversight responsibilities (p. 53). Insp K. recommendations Human Resources Director to the Chief and the WPSB, including: Cribley Statistical data to be provided semi‐annually. Training courses/updates and training compliance to be provided annually. Directive was provided to WPSB at January 2021 meeting for information.
R.29 The Commission recommends a mechanism WPS Director B. A mechanism is to be Establishment of mechanism to be completed for January 2021 be created that enables advisors to report, Chandler created to enable advisors WPSB meeting without undermining confidentiality, on the to report and may be extent to which their services are even contained in Directive 361‐ The completion date for R.29 has been extended to February being used and challenges in their work (p. 04 Workplace Harassment 2021 to coincide with the completion date for the creation of a 54). new Directive 361‐04 Workplace Harassment identified in R.27.
The revised Directive 361‐04 Workplace Harassment, and an online training program have been prepared and were provided to WPSB at the February 2021 meeting for information. The training program will be uploaded to CPKN, once approved.
The online training program has been forwarded to CPKN to be uploaded. Once completed, the online training program will commence, and revised Directive 361‐04 Workplace Harassment will be published within the Service
The implementation date has been extended to June 2021. Revised Workplace Harassment directive is completed. Awaiting computer generated training package provided through a third party; CPKN to finalize. Expected launch date of mid/late May which will accompany the revised directive 16
Recommendation Responsibility Individual Action Plan Status/Progress Assigned Request for harassment advisors will occur during the rollout of the program.
R.30 The Commission recommends that the WPS Director B. Review how to reconcile the Complete review of issues for March 2021 WPSB meeting Service explicitly address how it reconciles Chandler issues and develop a new the advisors' duty of confidentiality with the Directive, education or The revised Directive 361‐04 Workplace Harassment was Service's obligation to end workplace training provided to WPSB at the February 2021 meeting for information. harassment when it is ongoing, either in the Revised Directive 361‐04 Workplace Harassment outlines the new Directive or through education and advisors’ duty of confidentiality. training (p. 55). The implementation date has been extended to June 2021. Revised Workplace Harassment directive is completed. Awaiting computer generated training package provided through a third party; CPKN to finalize. Expected launch date of mid/late May which will accompany the revised directive Request for harassment advisors will occur during the rollout of the program.
R.31 The Commission recommends that the WPSB McTague McTague Law to prepare a In progress Board develop some guidelines on the Law new policy considerations that should inform its To be presented at the April 2021 WPSB Meeting. decision‐making around human rights settlements. There should be a regular COMPLETE: review by the Board of ongoing human Policy for Disclosure of Human Rights Claims and Proceedings rights complaints and the lessons learned in presented to the Board individual cases. When a human rights complaint reveals a larger issue to be addressed, the Service and the Board must be transparent in acknowledging the existence of that issue to the Service's members as a whole, and in identifying how the Service and/or Board have addressed the issue (p. 55).
The Role of the Board’s Chair and Board Oversight R.32 The Commission recommends that the WPSB Administra Engage the Ministry of the Board governance training and education session scheduled with Board receive governance training and tive Solicitor General to look the Ministry of the Solicitor General, Public Safety Division, education, designed with Ministry Director into options for board External Relations Branch on January 21, 2021 17
Recommendation Responsibility Individual Action Plan Status/Progress Assigned involvement or input as soon as possible (p. Sarah governance training and COMPLETE: Training completed Jan 21 2021 55). Sabihuddin education for all Board members in early 2021. R.33 The Commission recommends that the WPSB DC F. Consideration to be given to The completion date for R.33 is extended to June 2021 to provide Board must play a critical role in asking the Providenti WPS providing training to additional time for a review, and amendments to be made to hard questions required to ensure that the WPSB and revision of Directive 112‐01 Mandatory Reporting. Service is not merely "checking off the right Directive 112‐01 Mandatory box" or responding to issues in a less than Reporting to be amended to effective way (p. 56). include reports to WPSB as recommended by OCPC to provide WPSB with relevant information Hiring of Relatives R.34 The Commission recommends that senior WPS Inspector Review Directive 325‐02 Directive to be amended by January 2021 WPSB meeting leaders recognize that they must not only K. Cribley Employment Relationship avoid direct involvement in hiring or Policy and make any COMPLETE: promotional decisions respecting their amendments to reflect the Directive 141‐01 Conduct Requirements and Directive 325‐02 relatives, but any indirect involvement. This recommendation Employee Relationship Policy have been updated and provided to includes inquiring about how their relatives the WPSB at the January 2021 meeting. fared in the process or expressing views about the merits of their relatives' candidacy to those involved in the process (p. 59). The Service’s Morale R.35 The Commission recommends that the WPS & Superinten Engage a vendor to develop In‐progress: Internal survey in development for business planning Service's senior leadership and the Board WPSB dent B. an internal survey to be process. To be completed by December 2020 need to adopt additional measures to Dodd conducted at regular COMPLETE: accurately assess the views of the Service's DC F. intervals and informed by Internal survey launched on December 9, 2020 and closed on employees and promote morale. They Providenti the issues set out in the December 31, 2020. include several measures earlier identified Director B. OCPC report in relation to more specific systemic issues. Chandler Develop a communications In‐progress: Engage a vendor to develop future internal surveys The recommended measures are: Inspector strategy, in consultation WPSB approved entering into negotiations with, and engaging a a. An anonymous survey of the Service's A. Randall with an independent third party vendor to develop an external survey to be conducted employees. It should be professionally Superinten contractor with expertise in at regular intervals, which will work to promote public confidence designed to ascertain their views on the dent T. communications, for and to accurately assess the views of the Service’s employees and range of issues raised by fellow employees Berthiaum internal and external promote morale. during this Review. Its design should be e communications informed, in part, by the issues set out in Continuous evaluation of Complete: Exit interviews are currently being offered for all this Report Sergeant mentoring retiring/resigning members 18
Recommendation Responsibility Individual Action Plan Status/Progress Assigned b. Exit interviews of every departing program and expansion of employee to be conducted by the Chief or if program to other ranks Identify communications expert by February 2021 necessary, the Deputy Chiefs Continuous evaluation of WPSB approved the engagement of an independent contractor c. The survey and the exit interviews should Performance Management with expertise in public relations to evaluate the current inform additional steps to be taken to Program (PMP) communications strategies, provide recommendations for the promote good morale enhancement and/or development of a comprehensive internal d. The development of a robust and external organizational communications strategy; and assist in communications strategy, including greater the implementation of the media strategy. dialogue between the Chief/ senior leadership and employees about the RFP Process for Communications Consultant (Independent Public Service's direction. Misperceptions persist Relations Contractor) commenced at the Service due to poor communication, at times, between senior leadership and all Ongoing: Sergeant mentoring program has been implemented. employees Feedback has been sought from participants to improve the e. True training for supervisors on how to program. Work to begin to expand program to other ranks be supervisors. Some of the systemic issues identified in this Report could have been Sergeant Mentoring Program – March 22‐26 / March 29‐April 1 mitigated if supervisors had a better understanding of how to supervise those Ongoing: PMP policy has been updated and implementation for under their command. The Commission 2019. Reviewed in 2020. Gaps have been identified and are supports enhanced training for supervisors, currently being addressed. including presentations on how to have difficult conversations with those under RFP 55‐21 ‐ Windsor Police Service Communications Strategy their command. It also supports regular Consultant was posted on February 25, 2021, and closed on March meetings between supervisors and those 19, 2021. The Evaluation Committee is to convene with City under their command. These will enhance Purchasing to identify the successful proponent. these relationships, increase accountability and avoid some of the concerns expressed RFP 55‐21 ‐ Windsor Police Service Communications Strategy by officers who met with the Commission. Consultant was posted on February 25, 2021, and closed on April The challenge is to avoid simply "checking a 13, 2021, instead of March 19, 2021. The Evaluation Committee is box" by adopting inadequate training or to convene with City Purchasing to identify the successful education of supervisors on how to be proponent. supervisors. The inadequacy of this training was identified as an issue by a number of RFP 55‐21‐Windsor Police Service Communications Strategy senior officers. The Service must also Consultant was closed with 5 proponents submitting for the promote sustainable performance position. The Evaluation Committee is to convene with City management through policies and Purchasing to identify the successful proponent. Completion Date procedures on what performance of June 2021 management looks like, along with 19
Recommendation Responsibility Individual Action Plan Status/Progress Assigned appropriate Board oversight with defined deliverables and measurements for success.
These measures, together with implementation of the other recommendations in this Report, viewed cumulatively, should assist in addressing the Service's morale. They are all designed to promote a respectful, harassment‐free workplace that values equity and diversity, ongoing communication between senior leadership and the Service's members with appropriate supervision and oversight (pp. 60‐61). R.36 The Commission recommends that the WPS Director Review Directive 364‐01 Issue to be addressed in training in R.27. Service reinforce with its supervisors that B. Workplace Harassment members are fully entitled to seek Chandler Include reinforcement in Complete review/amendments to Directive by February 2021 employment elsewhere, and that there is Inspector Workplace Harassment WPSB meeting. no place for pejorative comments about K. Cribley training those members based on their desire to The revised Directive 361‐04 Workplace Harassment, and an depart. Such comments or similar online training program have been prepared and were provided harassment or reprisal activity should be to WPSB at the February 2021 meeting for information. The appropriately dealt with (pp. 62‐63). training program will be uploaded to CPKN, once approved.
The online training program has been forwarded to CPKN to be uploaded. Once completed, the online training program will commence, and revised Directive 361‐04 Workplace Harassment will be published within the Service The implementation date has been extended to June 2021. Revised Workplace Harassment directive is completed. Awaiting computer generated training package provided through a third party; CPKN to finalize. Expected launch date of mid/late May which will accompany the revised directive Request for harassment advisors will occur during the rollout of the program.
R.37 The Commission recommends that any WPS Inspector Amend Directive 141‐01 Directive to be amended by January 2021 WPSB meeting relevant policy or procedures merely K. Cribley Conduct Requirements to remind anticipated references that they do reflect this recommendation COMPLETE: 20
Recommendation Responsibility Individual Action Plan Status/Progress Assigned not speak for the Service and that this Directive 141‐01 Conduct Requirements was updated to remind should always be reflected when providing anticipated references that they do not speak for the Service and a reference. There is no need for any policy, was provided to the WPSB at the January 2021 meeting. procedure or practice that only permits a Service member to provide a reference with the Chief’s approval (p. 63).
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WINDSOR Chief’s Executive Office Chief P. Mizuno POLICE Deputy Chief F. Providenti SERVICE Deputy Chief J. Bellaire
MEMORANDUM ______
Date: May 4, 2021 To: Windsor Police Services Board From: Deputy Chief Frank Providenti Re: Professional Standards Report – April, 2021
Attached are the reports outlining the complaints and external recognition for the month of April, 2021.
Submitted for your information.
Frank Providenti Deputy Chief, Operational Support
FP/mo
HONOUR IN SERVICE MONTHLY BOARD REPORT - APRIL 2021
SYNOPSIS OF April 2021 COMPLAINTS
In April 2021, the Professional Standards office addressed the following number of complaints:
11 New Complaints Received in April 2021
33 Complaints Carried Over From 2019/2020 & Previous Months in 2021
Of the 44 total complaints handled in April 2021: Complaints From 2019/2020/ 2021 (Jan-Mar) 5 Closed in April 2021
5 Complaints Opened & Closed in April 2021
1 Complaints From 2019 Carried Into May 2021
15 Complaints From 2020 Carried Into May 2021
18 Complaints From 2021 Carried Into May 2021
Break Down & Classification of New Complaints CHIEF COMPLAINTS-(CH) 0 PUBLIC COMPLAINTS-(PC) 11 SERVICE/POLICY COMPLAINTS-(SP) 0
WINDSOR POLICE PROFESSIONAL STANDARDS - 2021 External Recognition
WINDSOR POLICE SERVICE PROFESSIONAL STANDARDS
April 2021 MONTHLY BOARD REPORT
EXTERNAL RECOGNITION
Constable Chris Deneau & Constable Dante Corrent
Constable Chris Deneau and Constable Dante Corrent were the subjects of an appreciation letter sent in by someone who vocalized her current struggle with mental wellness. A local resident wished to extend her gratitude to both of these Officers and felt they needed to know that they are the reason she is still alive today. The time they took to listen to her and the words they spoke to her, impacted her in such a way that the decision she made about taking her own life, prior to their conversation, was thwarted. Constable Deneau and Constable Corrent truly rescued her. Their words play on in her mind and continue to give her the strength to try and get through these challenging times. She feels their compassion is a testament of the decency we need in this world.
Constable Robert Durling
A Windsor resident, the victim of a fraudulent transaction, submitted a letter praising the work of Constable Robert Durling. While Constable Durling worked in the Financial Crimes Unit, he dedicated his time and efforts into recovering the money that was stolen from her. It was because of Constable Durling’s persistence that the victim can say she recovered all of her money and was able to move forward after this substantial financial loss. He worked tirelessly into solving the case and continued to follow up with information even after he was transferred out of the Financial Crimes office. This citizen is grateful that Officer Durling went above and beyond to get the job done and feels he should be recognized for his dedication.
Constable Luigi Falzetta
Two Windsor residents are grateful for the efforts of Constable Luigi Falzetta after a break and enter incident that left them feeling violated and insecure. This Officer’s quick actions and follow- up led to the return of their property and gave them back that sense of security that had been taken from them. It should also be noted that Constable Falzetta returned days later to check on the well-being of these residents which was another indication of his caring nature. This gesture instilled a sense of comfort and confidence in the Officers that serve this City.
1 External Recognition
Constable Travis Durocher, Constable Taylor Silver, & Constable Shaun Sander
A Windsor citizen wishes to thank Constable Travis Durocher, Constable Taylor Silver and Constable Shaun Sander for their service. Their fast response and help with people suffering from depression and anxiety is greatly appreciated.
Chief Mizuno & Windsor Police Services
Five letters of appreciation were submitted by grateful citizens for the comments made regarding Doug Ford’s random stop enforcement. Windsor Police became the voice for so many and it was with this support that many citizens felt comforted with the knowledge that Windsor Police is truly looking out for them.
Staff Sergeant Jennifer Crosby Professional Standards.
2 Chief’s Executive Office WINDSOR POLICE SERVICE Chief P. Mizuno Deputy Chief F. Providenti Deputy Chief J. Bellaire
MEMORANDUM Date: May 10, 2021
To: Windsor Police Services Board
From: Deputy Chief Jason Bellaire
Re: Crime Statistics for April 2021
Dear Chair and Members of the Board,
Please find attached the monthly Crime Statistics for April of 2021. Submitted for INFORMATION.
Sincerely,
Jason Bellaire Deputy Chief, Operations Windsor Police Service
HONOUR IN SERVICE
Crime Statistics April, 2021 *Unless otherwise noted, all crime statistics in this report are May 10, 2021 compiled using the “all violations” methodology. These statistics should not be compared with those provided by the Michael MENZEL Canadian Centre for Justice Statistics (CCJS), a division of Statistics Canada. This published data measures only the Intelligence Analyst, WPS most serious offence related to an incident. In addition, the CCJS includes the number of offences reported by the Windsor Detachment of the Royal Canadian Mounted Police with the Windsor Police Service crime statistics. The CCJS data should be used for comparisons between policing jurisdictions as all data is compiled using the same reporting methodology *Unless otherwise stated, the crime statistics are shown as a combination of City of Windsor and the Town of Amherstburg
Overall Crime There were 1217 total Criminal Code violations in April of this year. This total represents 39 more violations than were reported in the same month of last year (increase of 3.31%) This total also represents a decrease of 151 violations from the 1368 reported last month (decrease of 11%).
Violent Crime There were 195 incidents of violent crime in April, an increase of 6 compared to April 2020. This figure also represents a decrease of 16 from last month.
Seasonal Variations – Violent Crime The following categories illustrate the differences in seasonal numbers broken down by Violent Crime offence: There were no homicides in April 2021. There were 10 Sexual Assaults-Non Family cases reported in April, 1 less than last April and 3 more than last month. Domestic (family) assaults were reported 36 times, 11 less than reported in April of last year, and 17 less than last month. There was 1 Assault Police cases in April, 2 less than last year and 2 less than last month. Criminal Harassment cases were reported 7 times in April, the same as last year and 5 less than last month. Other Violent violations (Threats, Harassing phone calls, etc.) were reported 50 times in April, 4 less than last year, and 1 less than last month. There were 4 cases of Sexual Assaults-family, 1 more than last April, and 4 less than last month. Assaults Non-Family cases were reported 75 times, 27 more than last year and 7 more than last month. The number of Robberies and Attempt Robberies for April of this year amounted to 12. There were 14 Robberies and Attempts reported in the same month last year. The 12 Robberies and Attempts is 3 more than last month. (see accompanying chart). Of the 12 robberies; o 3 robbery involved a firearm o 4 robberies were with ‘other weapon’ o 5 robberies other o 0 attempt robbery
Property Crime There were 789 property crimes reported in April of this year, 27 less occurrences than in April of last year (decrease of 3.31%) and 151 less than was reported last month.
Seasonal Variations – Property Crimes
The following categories illustrate the differences in seasonal numbers broken down by Property Crime offence:
Arson – 5 reported in April 2021, 1 more than last year. B&E’s and Attempts – 121 reported in April 2021, 5 less than the total in April 2020 and 3 less than last month. Of the 121 B&E’s and Attempts reported;
o 37 were to businesses o 36 were to dwellings o 31 were to “other buildings or places” o 3 were unlawfully in a dwelling o 13 were attempts o 1 B&E involving a firearm
Theft under $5000 – 246 reported in April of this year, 61 more than April of last year and 56 less than last month. Thefts from Motor Vehicles – 118 incidents reported in April of this year, 47 less than last April, and 41 less than last month (see accompanying chart). Possession of Stolen Goods – 18 occurrences reported in April of this year, 18 less than the same month last year and 3 more than last month.1 Fraud – 104 incidents of Fraud were reported in April of this year, 48 less than April 2020, and 8 more than last month. Mischief – 152 occurrences of Mischief were reported for April of this year, 1 less than last year and no change over last month. Vehicle thefts or attempts – 52 thefts or attempt thefts of motor vehicles, 15 less than April 2020 and 7 less than what was reported last month. Theft Over $5000 – there were 5 occurrences of Theft Over reported in April, 1 more than April 2020 and 4 less than last month.
1 Although counted toward the total property crime numbers, a decrease in possession of stolen goods is a negative enforcement indicator as it occurs as a result of an arrest and seized of stolen goods There were 27 Firearms/Offensive Weapons offences reported in April of 2021, the same as last year and 9 more than last month.
“Other Criminal Code” offences (consisting mostly of Breach offences) were reported 206 times, 60 more than what was reported in April of last year and 7 more than last month.
There were 371 Domestic calls responded to in April of 2021. This total is 32 more than last month.
Youth Related Crime There were 14 occurrences where Young Persons were charged in April of 2021. Of the 14 occurrences, 0 were a crime of violence , 0 were property related offence, 6 were for Drug Offences 3 were “other Criminal Code” offence 5 were for other offences
Traffic Related Statistics
There were 349 occurrences involving motor vehicles in April 2021, 39 more than the same month last year (13% increase). Of the 349 occurrences; 4 involved Dangerous Operation 29 involved Impaired/Operate over 5 involved fail to stop/drive prohibited 0 involved Street Racing 67 involved HTA offences 244 Involved MVA/CRC accidents
Windsor Police Service Ver. 1 Monthly Crime Statistics
# of Occ # of Occ Violation % YTD YTD YTD YTD Current Year # Cleared by %Cleared by Total Total %Cleared YTD Previous 5 Previous 5 Apr Apr Inc/Dec Inc/Dec Apr Apr Violation % Monthly Charge Charge Cleared Apr Clearance Year Year average 2021 2020 2021 2020 Inc/Dec Inc/Dec Average Apr Apr Apr 2021 % average for for YTD up 2021 2021 2021 the month to the month of of Apr Apr
1217 1178 39 3.31% 4,933 5,665 -732 -12.92% 374 31% 39% 39.67% 1,322 5,086 Total Criminal Code 1,233 470
Windsor 1,176 1,152 24 2.08% 4,786 5,548 -762 -13.73% 1,197 362 31% 456 38.78% 39.76% 1,308 5,023 Homicide 01-1 -100% 1100%0 0 0% 0 0% 100.00% 0 1 Manslaughter 0000% 01-1 -100% 0 0 0% 0 0% 0.00% 0 0 Violence Causing Death 0000% 1010%0 0 0% 0 0% 100.00% 0 0 Attempt Murder 01-1 -100% 13-2 -67% 0 0 0% 0 0% 100.00% 0 2 Sexual Assaults - Family 422 100% 16 12 4 33% 4 0 0% 2 50% 56.25% 2 15 Sexual Assaults - Non Family 10 11 -1 -9% 47 52 -5 -10% 12 7 70% 8 80% 72.34% 12 52 Assault - Family 36 46 -10 -22% 189 217 -28 -13% 47 29 81% 35 97% 97.35% 44 189 Assault - Non Family 73 48 25 52% 255 251 42%64 52 71% 60 82% 83.92% 52 214 Assault Peace/Police Officers 13-2 -67% 11 5 6 120% 3 1 100% 1 100% 100.00% 3 11 Robberies & Attempts 12 12 00%36 73 -37 -51% 9 5 42% 5 42% 50.00% 10 56 Criminal Harassment 7700%28 28 00%7 7 100% 7 100% 78.57% 11 32 Other Violent Violations 48 50 -2 -4% 205 207 -2 -1% 51 30 63% 40 83% 79.02% 43 183 Total Crimes Against Person 191 181 10 5.52% 790 850 -60 -7.06% 198 131 69% 158 83% 83.16% 179 756 Arson 541 25% 28 17 11 65% 7 0 0% 0 0% 17.86% 4 13 Break and Enters & Attempts 115 123 -8 -7% 463 580 -117 -20% 116 13 11 % 20 17% 17.28% 133 504 MV Thefts & Attempts 48 66 -18 -27% 212 268 -56 -21% 53 2 4% 4 8% 8.96% 62 204 Thefts > 5000 4400%24 22 29%6 0 0% 1 25% 25.00% 5 20 Thefts < 5000 241 181 60 33% 996 1,086 -90 -8% 249 14 6% 28 12% 12.85% 276 1,042 Theft from MV < 5000 109 165 -56 -34% 442 611 -169 -28% 111 1 1% 1 1% 2.71% 182 571 Possess Stolen Goods 18 36 -18 -50% 62 130 -68 -52% 16 10 56% 13 72% 88.71% 28 106 Fraud 99 104 -5 -5% 393 555 -162 -29% 98 9 9% 13 13% 12.72% 94 414 Mischief 118 118 00%484 505 -21 -4% 121 29 25% 39 33% 32.85% 129 501 Total Crimes Against Property 757 801 -44 -5.49% 3,104 3,774 -670 -17.75% 776 78 10% 119 16% 16.56% 913 3,374 Prostitution 0000% 0000%0 0 0% 0 0% 0.00% 0 0 Firearms/Offensive Weapons 26 26 00%97 76 21 28% 24 22 85% 23 88% 82.47% 19 64 Other Criminal Codes 202 144 58 40% 795 848 -53 -6% 199 131 65% 156 77% 82.01% 198 828 Total Other Criminal Code 228 170 58 34.12% 892 924 -32 -3.46% 223 153 67% 179 79% 82.06% 217 893
Report Run Date: 2021-05-10 9:31:12AM # of Occ # of Occ Violation % YTD YTD YTD YTD Current Year # Cleared by %Cleared by Total Total %Cleared YTD Previous 5 Previous 5 Apr Apr Inc/Dec Inc/Dec Apr Apr Violation % Monthly Charge Charge Cleared Apr Clearance Year Year average 2021 2020 2021 2020 Inc/Dec Inc/Dec Average Apr Apr Apr 2021 % average for for YTD up 2021 2021 2021 the month to the month of of Apr Apr
1217 1178 39 3.31% 4,933 5,665 -732 -12.92% 374 31% 39% 39.67% 1,322 5,086 Total Criminal Code 1,233 470
Amherstburg 41 26 15 57.69% 147 117 30 25.64% 37 12 29% 14 34.15% 36.73% 14 63 Sexual Assaults - Family 01-1 -100% 2200%1 0 0% 0 0% 100.00% 0 0 Sexual Assaults - Non Family 0000% 04-4 -100% 0 0 0% 0 0% 0.00% 0 1 Assault - Family 01-1 -100% 8800%2 0 0% 0 0% 100.00% 1 4 Assault - Non Family 2020% 8800%2 1 50% 2 100% 100.00% 1 3 Assault Peace/Police Officers 0000% 0000%0 0 0% 0 0% 0.00% 0 0 Robberies & Attempts 02-2 -100% 02-2 -100% 0 0 0% 0 0% 0.00% 0 1 Criminal Harassment 0000% 23-1 -33% 1 0 0% 0 0% 50.00% 0 1 Other Violent Violations 24-2 -50% 78-1 -13% 2 2 100% 2 100% 57.14% 1 3 Total Crimes Against Person 4 8 -4 -50.00% 27 35 -8 -22.86% 7 3 75% 4 100% 85.19% 3 13 Arson 0000% 0000%0 0 0% 0 0% 0.00% 0 0 Break and Enters & Attempts 633 100% 17 17 00%4 3 50% 3 50% 47.06% 2 10 MV Thefts & Attempts 413 300% 10 1 9 900% 3 0 0% 0 0% 0.00% 0 1 Thefts > 5000 1010% 211 100% 1 0 0% 0 0% 0.00% 0 0 Thefts < 5000 541 25% 16 16 00%4 0 0% 1 20% 18.75% 2 11 Theft from MV < 5000 9090%18 4 14 350% 5 1 11 % 1 11 % 11.11 % 0 2 Possess Stolen Goods 0000% 211 100% 1 0 0% 0 0% 50.00% 0 1 Fraud 514 400% 27 17 10 59% 7 0 0% 0 0% 3.70% 2 10 Mischief 26-4 -67% 13 18 -5 -28% 3 1 50% 1 50% 38.46% 2 9 Total Crimes Against Property 32 15 17 113.33% 105 75 30 40.00% 26 5 16% 6 19% 19.05% 9 45 Prostitution 0000% 0000%0 0 0% 0 0% 0.00% 0 0 Firearms/Offensive Weapons 1100% 1100%0 1 100% 1 100% 100.00% 0 0 Other Criminal Codes 422 100% 14 6 8 133% 4 3 75% 3 75% 71.43% 2 5 Total Other Criminal Code 5 3 2 66.67% 15 7 8 114.29% 4 4 80% 4 80% 73.33% 2 5
Report Run Date: 2021-05-10 9:31:12AM # of Occ # of Occ Violation % YTD YTD YTD YTD Current Year # Cleared by %Cleared by Total Total %Cleared YTD Previous 5 Previous 5 Apr Apr Inc/Dec Inc/Dec Apr Apr Violation % Monthly Charge Charge Cleared Apr Clearance Year Year average 2021 2020 2021 2020 Inc/Dec Inc/Dec Average Apr Apr Apr 2021 % average for for YTD up 2021 2021 2021 the month to the month of of Apr Apr
1217 1178 39 3.31% 4,933 5,665 -732 -12.92% 374 31% 39% 39.67% 1,322 5,086 Total Criminal Code 1,233 470
Windsor Drugs 27 50 -23 -46% 119 153 -34 -22% 30 26 96% 27 100% 97.48% 36 134 Other Federal Charges 92 7 350% 21 13 8 62% 5 4 44% 6 67% 71.43% 720 Provincial Statutes 24 29 -5 -17% 95 159 -64 -40% 24 3 13% 12 50% 43.16% 66 245 Traffic Criminal Code 17 24 -7 -29% 71 63 8 13% 18 13 76% 16 94% 91.55% 26 103 Traffic HTA 63 104 -41 -39% 304 506 -202 -40% 76 28 44% 31 49% 55.26% 148 624 Others 15 9 6 67% 73 62 11 18% 18 13 87% 14 93% 98.63% 531 Total Other Offences 155 218 -63 -28.90% 683 956 -273 -28.56% 171 87 56% 106 68% 69.84% 287 1,157 Amherstburg Drugs 20 20%2020%1 1 50% 1 50% 50.00% 01 Other Federal Charges 01-1 -100% 01-1 -100% 0 0 0% 0 0% 0.00% 00 Provincial Statutes 01-1 -100% 211-9 -82% 1 0 0% 0 0% 50.00% 04 Traffic Criminal Code 21 1 100% 3300%1 2 100% 2 100% 66.67% 01 Traffic HTA 44 00%17 26 -9 -35% 4 1 25% 1 25% 35.29% 210 Others 40 40%47-3 -43% 1 4 100% 4 100% 100.00% 02 Total Other Offences 12 7 5 71.43% 28 48 -20 -41.67% 7 8 67% 8 67% 50.00% 3 18
Report Run Date: 2021-05-10 9:31:12AM Motor Vehicle Occurrence Reports
April April Percentage YTD YTD Percentage 2021 2020 Change 2021 2020 Change AMHERSTBURG Dangerous Operation 0 00% 1 1 0% DANG OPER MV,VESSEL,AIRCRAFT 0 00% 0 1 -100% DANGEROUS OP MV EVADE POLICE 0 00% 1 0 0% Impaired/Operate Over 600% 68 -25% FAIL/REFUSE COMPLY DEMAND ALCO 1 00% 1 2 -50% FTC WITH DEMAND (DRUGS) 100% 10 0% IMPAIRED OPERATION - DRUGS 2 00% 2 1 100% OPERATE WHILE IMP (ALCOHOL) 200% 25 -60% Fail to Stop/Drive Prohibited 0 1-100% 0 1 -100% DRIVING WHILE PROHIBITED 0 1-100% 0 1 -100% FAIL TO REMAIN/CRIMINAL CODE 0 00% 0 0 0% HTA Offence 4 40% 17 26 -35% CARELESS DRIVING HTA 1 2-50% 6 8 -25% DRIVE SUSPENDED HTA 2 20% 4 14 -71% FAIL TO REMAIN/HTA/OTHER 1 00% 7 4 75% MVA/CRC Occurrences 10 14-29% 48 61 -21% CRC MVA NON-REPORTABLE 0 00% 0 0 0% CRC MVA REPORTABLE 0 00% 1 1 0% MVA-FATAL 0 00% 0 1 -100% MVA-INJURY 3 1200% 6 7 -14% MVA-NON-REPORTABLE 2 00% 3 3 0% MVA-REPORTABLE 5 13-62% 38 49 -22%
WINDSOR Dangerous Operation 4 11-64% 23 22 5% DANG OPER MV,VESSEL,AIRCRAFT 3 5-40% 16 13 23% DANGEROUS OP MV EVADE POLICE 0 5-100% 4 7 -43% DANGEROUS OPER CAUSING DEATH 0 00% 0 1 -100% DANGEROUS OPERATION CBH 1 10% 3 1 200% Impaired/Operate Over 23 1644% 96 84 14% FAIL/REFUSE COMPLY DEMAND ALCO 3 00% 7 6 17% FTC WITH DEMAND (DRUGS) 21100% 23 -33% IMPAIRED OPERATION - DRUGS 8 714% 22 21 5% IMPAIRED OPERATION CBH (ALCOH) 000% 11 0% OPERATE IMPAIRED (UNSPECIFIED) 000% 10 0% OPERATE IMPAIRED ALCOHOL/DRUGS 2 1100% 7 4 75%
1 April April Percentage YTD YTD Percentage 2021 2020 Change 2021 2020 Change OPERATE WHILE IMP (ALCOHOL) 8 714% 56 49 14% Fail to Stop/Drive Prohibited 5 6-17% 25 19 32% DRIVING WHILE PROHIBITED 3 5-40% 14 13 8% FAIL TO REMAIN/CRIMINAL CODE 2 1100% 11 6 83% FAIL TO STOP CAUSING DEATH 0 00% 0 0 0% HTA Offence 63 104-39% 304 506 -40% CARELESS DRIVING HTA 3 5-40% 28 38 -26% DRIVE SUSPENDED HTA 34 65-48% 136 237 -43% FAIL TO REMAIN/HTA/OTHER 26 34-24% 140 231 -39% MVA/CRC Occurrences 234 15452% 1,130 1,510 -25% CRC MVA NON-REPORTABLE 5 12-58% 47 103 -54% CRC MVA REPORTABLE 121 8444% 576 833 -31% MVA-FATAL 0 00% 1 2 -50% MVA-INJURY 53 26104% 267 300 -11% MVA-NON-REPORTABLE 5 367% 22 22 0% MVA-REPORTABLE 50 2972% 217 250 -13%
Total 349 310 13%1,650 2,238 -26%
2 Residential B&E's by Month 300
250
200
150
Monthly Mean
100
50
0
07-0107-0407-0707-1008-0108-0408-0708-1009-0109-0409-0709-1010-0110-0410-0710-1011-0111-0411-0711-1012-0112-0412-0712-1013-0113-0413-0713-1014-0114-0414-0714-1015-0115-0415-0715-1016-0116-0416-0716-1017-0117-0417-0717-1018-0118-0418-0718-1019-0119-0419-0719-1020-0120-0420-0720-1021-0121-04 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Robberies by Month 50
42
33
25 Standard Deviation Upper Limit
Monthly Mean 17
Standard Deviation Lower Limit 8
0
07-0107-0407-0707-1008-0108-0408-0708-1009-0109-0409-0709-1010-0110-0410-0710-1011-0111-0411-0711-1012-0112-0412-0712-1013-0113-0413-0713-1014-0114-0414-0714-1015-0115-0415-0715-1016-0116-0416-0716-1017-0117-0417-0717-1018-0118-0418-0718-1019-0119-0419-0719-1020-0120-0420-0720-1021-0121-04 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Young Offenders Charged for the Month of April, 2021
Junior Male Senior MaleTotal Male Junior Female Senior Female Total Female Total YO Total Drug Offences 0 3 3 0 3 3 6 TRAFFICK OPIOID (NOT HEROINE) 0110 1 1 2 TRAFFICKING COCAINE 0110 1 1 2 TRAFFICKING CRYSTAL METH 0110 1 1 2
Total Other Criminal Code 0 1 1 0 2 2 3 BREACH/BAIL CONDITIONS 0000 1 1 1 WEAPON DANGER-POSS PROH WEAP 0110 1 1 2
Total Other Offences 0 3 3 0 2 2 5 DOMESTIC COMPLAINTS 0000 1 1 1 POLICE TOW 0110 0 0 1 STUNT DRIVING 0110 0 0 1 TRAFFIC OFFENCES-OTHER 0110 1 1 2 WPS Reported Incidents of Assault Police Officer 25
20 Monthly Average=4.5
15
10
5
0 July July July July July July July July July July July July July July May May May May May May May May May May May May May May March March March March March March March March March March March March March March January January January January January January January January January January January January January January November November November November November November November November November November November November November November September September September September September September September September September September September September September September 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Source: WPS Versadex RMS Compiled by: Intelligence Analyst, M. Menzel Criminal Occurrences Reported to the WPS, by Month, Since 2005
2500
Monthly Average 16 Total Crime
(All crime)
2000 Property Crime
1500
1000 Criminal Occurrences
Patrol Services 500 ReOrg Implimentation Implementation of January 1, 2006 new patrol & Covid-19 Restrictions Investigative Implimentation of investigative shifts Services ReOrg CrimeReports and CopLogic, Jan 1, 2017 Implimentation September 1, 2010 January 1, 2007
0 July July July July July July July July July July July July July July July July July April April April April April April April April April April April April April April April April April January October January October January October January October January October January October January October January October January October January October January October January October January October January October January October January October January October 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 Criminal Occurrences by Month-Previous 5 years to present
2500
5 Year Monthly Average 1571 Occurrences (All categories)
2000
1500
1000 Criminal Occurrences
500
0 July July July July July July May May May May May May April April April April April April June June June June June June March March March March March March August August August August August August October October January October January October January October January October January January February February February February February February November December November December November December November December November December November December September September September September September September 2016 2017 2018 2019 2020 2021 Domestic Related Occurrences per Month Past 5 Years with Average
450
400
350
300
250
Monthly Average 294 200 Occurrences
150
100
50
0 July July July July July July May May May May May May April April April April April April June June June June June June March March March March March March August August August August August August October October January October January October January October January October January January February February February February February February November December November December November December November December November December November December September September September September September September 2016 2017 2018 2019 2020 2021 Fraud Incidents (UCR 2160) per Month-Previous 5 years
167
151 153 147 143 137 136 131 129 130 123123 125 120 117 117 119 117 116114 116 110 112 104 106 104 104104 100 102 94 95 96 96 90 87 8383 83 82 77 76 74 75 76 75 69 69 66 66 68 62 6264 59 61 61 56 57 53 49 48
36 38 5 Year Monthly Average= 94 July July July July July July May May May May May May April April April April April April June June June June June June March March March March March March August August August August August August October January October January October January October January October January October January February February February February February February November December November December November December November December November December November December September September September September September September 2016 2017 2018 2019 2020 2021 All Non-Family Sexual Assaults per Month-Last 5 years with Average
30
25
20
15 Occurrences
10
5
Monthly Avg. 10
0 July July July July July July May May May May May May April April April April April April June June June June June June March March March March March March August August August August August August January October January October January October January October January October January October February February February February February February November December November December November December November December November December November December September September September September September September 2016 2017 2018 2019 2020 2021 Month Thefts From Motor Vehicles-Reported to WPS 300
250
200
150 Incidents
100
Monthly Average 150
50
0 July July July July July July July July July July July July July April April April April April April April April April April April April April January October January October January October January October January October January October January October January October January October January October January October January October January October 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 Street Checks Generated per Month by WPS
300
250
200
150
100 # of Street Checks Input Into RMS# StreetInputof Into Checks
50
0 July July July July July July July July July July July July July July July July May May May May May May May May May May May May May May May May March March March March March March March March March March March March March March March March January January January January January January January January January January January January January January January January November November November November November November November November November November November November November November November November September September September September September September September September September September September September September September September September 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Year and Month WINDSOR POLICE SERVICE Chief’s Executive Office Chief P. Mizuno Deputy Chief F. Providenti Deputy Chief J. Bellaire
MEMORANDUM Date: May 3, 2021
To: Chair and Members – Windsor Police Services Board
From: Deputy Chief Jason Bellaire
Re: Crime Stoppers Report for April, 2021
Please find the attached Crime Stoppers Report for April, 2021. Submitted for INFORMATION.
Sincerely,
Jason Bellaire Deputy Chief, Operations Windsor Police Service
HONOUR IN SERVICE
Windsor & Essex County Crime Stoppers
Police Coordinator Report April 1st – April 30th, 2021
Overview
• The Coronavirus Disease (Covid-19) hit many world Countries including Canada and Windsor and Essex County limiting much of our community involvement to media and social media venues. • Crime Stoppers continued to receive normal Tip volume despite the Pandemic that swept the area. • Police Coordinator, Tim Harrington, retired on April 30th, with 22 years of dedicated service with Windsor Police. • We welcomed Windsor Police Coordinator, Lauren Brisco, to our team. She will be a great asset!
Program Education and Community Events
AM800 “Crime of the Week” report with AM800 radio recorded every Monday which airs every Tuesday morning and afternoon. • April 5th – Thefts of Catalytic Converters in Windsor/Essex County • April 12th – Robbery with a firearm- WPS • April 19th – Fail to remain on Hwy 3 Kingsville – OPP • April 26th – BOLO Wanted Male – Nouraldin Rabee
St. Clair College-Media Plex • Recorded weekly through Zoom – Crime of the Week. Concluded until September. • Recorded a segment on Fentanyl and Crime Stoppers that will run weekly on Cogeco News throughout the summer.
Social Media • Daily/Weekly Facebook, Twitter and Instagram posts
Crime Stoppers Upcoming Calendar • On-going bicycle Auction on Govdeals.com from which proceeds are received by Crime Stoppers program
Should you wish a Crime Stoppers Police Coordinator to attend an upcoming meeting or event in your community, please feel free to contact our office. Windsor Police Coordinator Lauren Brisco - 519-255-6700 ext 4493 OPP Police Coordinator Sarah Werstein - 519-255-6700 ext. 4496
This statistical report is reflective of April 1st – 30th, 2021
Crime Stoppers tip information was distributed to the following agencies during this period.
Windsor Police Service WPS - Amherstburg Detachment Ontario Provincial Police LaSalle Police Service Ministry of Revenue and Finance Windsor & Essex County Health Unit- Tobacco Enforcement Crime Stoppers-Chatham Kent Crime Stoppers Toronto RCMP CBSA Ministry of Natural Resource and Forestry ROPE Windsor Police Criminal Intelligence Unit – Cannabis Enforcement
Attached documents include: Police Coordinators Report Monthly Statistical Report Tip Summary Report
This Report was Prepared By: Constable Sarah Werstein – OPP Coordinator
TOTAL POPULATION REPRESENTED – 398,718 (2019 CENSUS)
POPULATION (CITY) – 217,188 POPULATION (COUNTY) – 126,314 POPULATION (LASALLE) – 33,180 POPULATION (AMHERSTBURG) – 22,036
**SI on Statistical Report is “Since Inception” – 1985
WINDSOR Chief’s Executive Office Chief P. Mizuno POLICE Deputy Chief F. Providenti SERVICE Deputy Chief J. Bellaire
MEMORANDUM ______Date: May 3, 2021 To: Windsor Police Services Board From: Deputy Chief Jason Bellaire Re: ROA/EMCPA Enforcement Stats for April 2021 ______
Please find attached ROA/EMCPA Enforcement Stats report for the month of April 2021 as per the WPS Information Services Department.
Thank you,
Jason Bellaire Deputy Chief Operations Windsor Police Service
JB/mo
HONOUR IN SERVICE Reopening Ontario & EMCPA Enforcement Statistics April 2021
Failing to Comply with Stay at Home Border Closure other Phase 1 Social Non-essential Order (O. Reg Total all Regulation Restrictions Restrictions Gathering Masks Business open 265/21) violations Part III Summonses Issued O. Reg 82/20 0 0 2 0 0 0 2 Part I Offences O. Reg 82/20 10 11 1 0 0 2 24 Written Warnings Issued O. Reg 82/20 0 0 0 0 0 21 21 Verbal Warnings Issued O. Reg 82/20 0 0 0 0 1 3 4 Totals 10 11 3 0 1 26 51
Covid Related Calls to E911 Centre n/a 432
O. Reg 82/20 For enforcement of regulations relating to “Stage 1” reopening, i.e. either the closure of places of business or compliance with restrictions on businesses in areas listed in Schedule 1 to Ontario Regulation 363/20 (Stages of Reopening) made under the Act. O. Reg. 413/20, s. 3.
Stay at home order expired for Windsor/Essex effective Februrary 16, 2021 Windsor/Essex moved from Grey-lockdown to Red-Control zone effective February 18, 2021 Windsor/Essex moved back to Emergency Brake Status (Grey Lockdown) effective Apr 3, 2021 Stay at home order in effect as of April 7, 2021 Additional restrictions and extension of stay at home order as of April 17, 2021 WINDSOR Chief’s Executive Office Chief P. Mizuno POLICE Deputy Chief F. Providenti SERVICE Deputy Chief J. Bellaire
MEMORANDUM ______Date: May 12, 2021 To: Windsor Police Services Board
From: Deputy Chief Jason BELLAIRE Re: April 2021 MCRRT Statistics – PUBLIC Agenda ______
Dear Chair and Members of the Board,
Please see the attached MCRRT Statistics for April 2021.
Submitted for INFORMATION – Public Agenda.
Sincerely,
Jason Bellaire Deputy Chief, Operations Windsor Police Service
HONOUR IN SERVICE MCRRT Breakdown April 19 - May 7
MCRRT CONCLUDED OTHERWISE 3
MCRRT ADMIT WRH 3
MCRRT ASSESS/RELEASE 33
MCRRT ATTENDED CALLS 39
0 5 10 15 20 25 30 35 40 45
MCRRT concluded MCRRT attended calls MCRRT Assess/Release MCRRT admit WRH otherwise Totals 39 33 3 3
MCRRT Referral Organizations April 19 - May 7
1 SANDWICH HEALTH CENTRE 1 1 WITHDRAWAL MANAGEMENT 2 3 COMMUNITY CRISIS 4 5 WELLNESS CENTRE - TSC 7 0 1 2 3 4 5 6 7 8 Canadian Windsor MH&A Wellness Community Mental Withdrawal Sandwich Multicultural Regional - Urgent Care Centre - TSC Crisis Health Management Health Centre Centre Ouellette clinic Association Totals 7 5 4 3 2 1 1 1
Ministry of the Solicitor General Ministère du Solliciteur général
Public Safety Division Division de la sécurité publique
25 Grosvenor St. 25 rue Grosvenor 12th Floor 12e étage Toronto ON M7A 2H3 Toronto ON M7A 2H3
Telephone: (416) 314-3377 Téléphone: (416) 314-3377 Facsimile: (416) 314-4037 Télécopieur: (416) 314-4037
MEMORANDUM TO: All Chiefs of Police and Commissioner Thomas Carrique Chairs, Police Services Boards
FROM: Richard Stubbings Assistant Deputy Minister Public Safety Division
SUBJECT: Resuming On-site Training at the Ontario Police College
DATE OF ISSUE: April 7, 2021 CLASSIFICATION: General Information RETENTION: Indefinite INDEX NO.: 21-0043 PRIORITY: Normal
I am writing to advise that as of March 28, 2021, the COVID-19 outbreak at the Ontario Police College (OPC) has been resolved. As such, the Basic Constable Training (BCT) program will resume on-site training as of Monday, April 12, 2021.
During the BCT pause, OPC consulted with Southwestern Public Health (SWPH) and implemented the following enhanced mitigation strategies: - Active screening; - Request for recruits to arrive with a negative PCR test within the last 72 hours; - Regular rapid antigen testing; and, - Vaccinations (will be provided to recruits on April 14, 2021).
Recruits will be scheduled to arrive by class on Saturday, April 10, 2021 and Sunday, April 11, 2021 and will follow the enhanced mitigation strategies listed above, along with being issued medical masks and briefed on the enhanced mitigation strategies.
Training will be delivered at an accelerated 6/6/5/3 days-a-week schedule in order to complete the remaining 20 days of practical instruction. A virtual March Past will be held on the afternoon of Wednesday, May 5, 2021 after the final exam.
OPC continues to work with SWPH to ensure the health and safety of all recruits and staff.
.../2 -2-
Please be advised that as a result of the pause in the current BCT program, the May intake will now commence on Tuesday, May 11, 2021 with a completion date of Friday, August 6, 2021. As part of the May intake, a vaccination clinic for the recruits is tentatively scheduled for May 14, 2021.
Sincerely,
Richard Stubbings Assistant Deputy Minister Public Safety Division
Ministry of the Solicitor General Ministère du Solliciteur général
Public Safety Division Division de la sécurité publique
25 Grosvenor St. 25 rue Grosvenor 12th Floor 12e étage Toronto ON M7A 2H3 Toronto ON M7A 2H3
Telephone: (416) 314-3377 Téléphone: (416) 314-3377 Facsimile: (416) 314-4037 Télécopieur: (416) 314-4037
MEMORANDUM TO: All Chiefs of Police and Commissioner Thomas Carrique Chairs, Police Services Boards
FROM: Richard Stubbings Assistant Deputy Minister Public Safety Division
SUBJECT: Declaration of Provincial Emergency under the Emergency Management and Civil Protection Act and Amendments to the Reopening Ontario Act
DATE OF ISSUE: April 8, 2021 CLASSIFICATION: General Information RETENTION: Indefinite INDEX NO.: 21-0044 PRIORITY: High
As you know, the government has declared a third provincial emergency under the Emergency Management and Civil Protection Act (EMCPA) in order to respond to rising COVID-19 cases, increasing death counts, and increasing capacity pressures in Intensive Care Units (ICUs).
Please note that the orders made under the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 (ROA) remain in force in addition to orders under the EMCPA. The EMCPA provides the government with the authority to make new orders, which is critical given the spike in COVID-19 transmission rates and associated system impacts. While the current orders under the ROA remain an important tool in stopping the spread of COVID-19, the declaration of the provincial emergency and associated EMCPA orders are necessary additional measures to protect Ontarians.
The emergency declaration is valid for up to 14 days and can be extended once for up to another 14 days, and then must receive approval by the Legislature to be extended further. The Legislature can extend the emergency declaration for additional periods of no more than 28 days for each extension.
In addition to the emergency declaration, I am providing further information on emergency orders made pursuant to section 7.0.2 (4) of the EMCPA and further amendments to regulations under the ROA.
.../2 -2-
Stay-at-Home Order (O. Reg. 265/21)
Effective April 8, 2021, the government issued a province-wide Stay-at-Home Order requiring everyone to remain at home except for the essential purposes listed in this order. These exceptions include, but are not limited to, leaving one’s residence for work or volunteering that cannot be done remotely, for school or childcare, obtaining food, obtaining goods or services necessary for health or safety, delivering goods to or assisting others who require support or assistance, seeking health care and legal services, and exercise, including walking or moving around outside using an assistive mobility device.
For more information, please refer to O. Reg. 265/21 filed under the EMCPA.
Residential Evictions (O. Reg. 266/21)
Effective April 8, 2021, the order will temporarily suspend enforcement of residential evictions, except where: - The Landlord and Tenant Board requests that the sheriff expedite the enforcement of an eviction order; or - a judge of the Superior Court of Justice orders that the sheriff expedites the enforcement of a writ of possession removing a person from their place of residence.
For further information, please refer to O. Reg. 266/21 filed under the EMCPA.
Amendments to the Rules for Areas in Stage 1 (O. Reg. 267/21)
On April 3, 2021, Ontario imposed a provincewide emergency brake to place time- limited public health and workplace safety measures into effect to help to stop the rapid transmission of COVID-19 variants in communities. The emergency brake amended the Stages of Reopening Order under the ROA, by placing all public health units (PHUs) under the Shutdown zone of stage 1.
Measures that remain in effect as a result of this order include: - Prohibiting indoor organized public events and social gatherings and limiting the capacity for outdoor organized public events or social gatherings to a 5-person maximum, except for gatherings with members of the same household (the people you live with) or gatherings of members of one household and one other person from another household who lives alone; - Prohibiting personal care services; - Prohibiting indoor and outdoor dining, with limited exceptions including hospitals and airports. Restaurants, bars and other food or drink establishments will be permitted to operate by take-out, drive-through, and delivery only
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- Prohibiting the use of facilities for indoor or outdoor sports and recreational fitness (e.g., gyms) with very limited exceptions; - Requiring day camps to close; and, - Limiting capacity at weddings, funerals, and religious services, rites or ceremonies to 15 per cent occupancy per room indoors, and to the number of individuals that can maintain two metres of physical distance outdoors. This does not include social gatherings associated with these services such as receptions, which are not permitted indoors and are limited to five people outdoors. This regulation which came into force today contains further amendments to the rules for Shutdown zone of stage 1 include the following: - Limiting the majority of retailers to only operate for appointment-only curbside pick-up between the hours of 7 a.m. and 8 p.m., with delivery of goods to patrons permitted between 6 a.m. and 9 p.m., and in accordance with other restrictions; - Restricting access to shopping malls to limited specified purposes, including access for appointment-only curbside pick-up, with one single designated location inside the shopping mall, and any number of designated locations outside the shopping mall, along with other restrictions for malls; - Restricting discount and big box stores in-person retail sales to grocery items, pet care supplies, household cleaning supplies, pharmaceutical items, health care items, and personal care items only, with exceptions for stores in fly-in communities; - Permitting the following stores to operate for in-person retail by appointment only and subject to a 25 per cent capacity limit and restricting allowable hours of operation to 7 a.m. and 8 p.m. with the delivery of goods to patrons permitted between 6 a.m. and 9 p.m.: o Safety supply stores; o Businesses that primarily sell, rent or repair assistive devices, aids or supplies, mobility devices, aids or supplies or medical devices, aids or supplies; o Rental and leasing services including automobile, commercial and light industrial machinery and equipment rental; o Optical stores that sell prescription eyewear to the public; o Businesses that sell motor vehicles, recreational vehicles, trailers and travel trailers, boats and other watercraft, and other motorized vehicles; o Vehicle and equipment repair and essential maintenance and vehicle and equipment rental services; and o Retail stores operated by a telecommunications provider or service, which may only permit members of the public to enter the premises to purchase a cellphone or for repairs or technical support.
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- Permitting outdoor garden centres and plant nurseries, and indoor greenhouses that engage in sales to the public, to operate with a 25 per cent capacity limit and a restriction on hours of operation; - Permitting liquor stores to operate for in-person retail, subject to 25 per cent capacity limit and restricting allowable hours of operation to 7 a.m. and 8 p.m. with the delivery of goods to patrons permitted between 6 a.m. and 9 p.m.; and, - Adding restrictions for outdoor markets to require that products only be provided to patrons in an outdoor area, or through alternative methods of sale such as curb-side pick up or delivery, and restricting allowable hours of operation to 7 a.m. and 8 p.m. with the delivery of goods to patrons permitted between 6 a.m. and 9 p.m. For further information, please refer to the amending regulation O. Reg. 267/21.
Enforcement of Orders
The ministry recognizes that province-wide, police services are continuing to work together with local enforcement partners, and to implement targeted local campaigns to reinforce the public health requirements under the ROA and EMCPA.
As you are aware, for offences under the ROA and EMCPA, police and other provincial offences officers including First Nation Constables, Special Constables, and municipal by-law officers have discretion to either issue tickets to individuals for set fine amounts or issue a summons under Part I of the Provincial Offences Act (POA), or to proceed under Part III of the POA by laying an information.
The ministry continues to work with enforcement ministries and municipalities to collaborate and information share, including through the dedicated 1-800 Enforcement Support Line and email resource at [email protected]. Analysis of enforcement data that your police service provides to the ministry continues to support data-driven decision-making.
As cases continue to trend sharply upward in a growing number of communities, I encourage you to continue local enforcement efforts to support compliance with orders under the EMCPA and ROA.
Thank you, as always, for your continued efforts to help keep our communities safe and healthy.
Sincerely,
Richard Stubbings Assistant Deputy Minister Public Safety Division
Ministry of the Solicitor General Ministère du Solliciteur général
Public Safety Division Division de la sécurité publique Public Safety Training Division Division de la formation en matière de sécurité publique
25 Grosvenor St. 25 rue Grosvenor 12th Floor 12e étage Toronto ON M7A 2H3 Toronto ON M7A 2H3
Telephone: (416) 314-3377 Téléphone: (416) 314-3377 Facsimile: (416) 314-4037 Télécopieur: (416) 314-4037
MEMORANDUM TO: All Chiefs of Police and Commissioner Thomas Carrique Chairs, Police Services Boards
FROM: Richard Stubbings Assistant Deputy Minister Public Safety Division and Public Safety Training Division
SUBJECT: Police Week 2021 – May 9-15, 2021 Provincial Theme “Working Together to Keep our Communities Safe”
DATE OF ISSUE: April 15, 2021 CLASSIFICATION: General Information RETENTION: May 15, 2021 INDEX NO.: 21-0045 PRIORITY: Medium
Police Week is an annual recognition week that focuses on increasing community awareness and acknowledgement of police services, while strengthening partnerships between police and those they serve. It is an opportunity to commend all members of police services for their strong commitment to keeping Ontario safe.
Since 1970, Police Week has taken place in May to coincide with Peace Officers Memorial Day, which is internationally recognized on May 15. As such, May 9 to 15, 2021 will be designated Police Week 2021 in Ontario.
This year’s provincial theme is “Working Together to Keep our Communities Safe”. With the on-going challenges associated with COVID-19, now more than ever, police service personnel and community partners are playing a critical role in protecting Ontarians. The theme provides an opportunity to use social media, or other online platforms, to showcase the great work of police services across Ontario. It also emphasizes the importance of ongoing collaboration between police and community partners to support a holistic approach to service delivery and response efforts.
Similar to previous years, police services across the province are encouraged to use the hashtag #PoliceWeekON to promote local virtual efforts during Police Week 2021,
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In addition, the ministry has developed a web banner to help promote Police Week 2021 on your local websites and social media. Please visit the Ontario Association of Chiefs of Police (OACP) website to download the banner.
If you have any questions about Police Week 2021, please contact Emily Jefferson at [email protected]. As always, I would like to thank the OACP for its support in the planning process and sharing this year’s Police Week materials on its website.
Sincerely,
Richard Stubbings Assistant Deputy Minister Public Safety Division
Ministry of the Solicitor General Ministère du Solliciteur général
Public Safety Division Division de la sécurité publique
25 Grosvenor St. 25 rue Grosvenor 12th Floor 12e étage Toronto ON M7A 2H3 Toronto ON M7A 2H3
Telephone: (416) 314-3377 Téléphone: (416) 314-3377 Facsimile: (416) 314-4037 Télécopieur: (416) 314-4037
MEMORANDUM TO: All Chiefs of Police and Commissioner Thomas Carrique Chairs, Police Services Boards
FROM: Richard Stubbings Assistant Deputy Minister Public Safety Division
SUBJECT: Enhanced Enforcement and New Order under the Emergency Management and Civil Protection Act
DATE OF ISSUE: April 17, 2021 CLASSIFICATION: General Information RETENTION: Indefinite INDEX NO.: 21-0046 PRIORITY: High
As you know, the government issued a provincewide Stay-At-Home order under the Emergency Management and Civil Protection Act (EMCPA) that, effective Thursday, April 8, 2021 at 12:01 a.m., required everyone to remain at home except for specified purposes, such as going to the grocery store or pharmacy, accessing health care services (including getting vaccinated), for outdoor exercise, or for work that cannot be done remotely.
At the request of the Chief Medical Officer of Health, due to the continued and rapid growth in the number and percentage of positive cases, pressures on the province's health care system, and increasing risks posed to the public by COVID-19 variants, the government is strengthening the tools for enforcement of the province’s Stay-at-Home order while imposing new travel restrictions and enhanced public health measures. These urgent actions are targeted at stopping the rapid growth in COVID-19 case rates and relieving mounting pressures on the province's health care system. As such, EMCPA O. Reg. 265/21 (Stay-At-Home order) has now been extended for an additional two weeks.
However, it has been observed that individuals continue to leave their homes for purposes that are not permitted by the Stay-at-Home order, including gatherings, and this non-compliance needs to be addressed to prevent further transmission and save lives.
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As a reminder, in order to help with enforcement of orders made under Reopening Ontario (A Flexible Approach to COVID-19) Act, 2020 (ROA) and the EMCPA, regulations have been made under these Acts (O. Reg. 114/20 and O. Reg. 8/21) pursuant to which a police officer or any other provincial offences officer may require an individual to provide the officer with the individual’s correct name, date of birth and address if the officer has reasonable and probable grounds to believe that the individual has committed an offence under subsection 10 (1) of the ROA or s. 7.0.11 of the EMCPA.
Police and other provincial offences officers have the authority to disperse gatherings or organized public events that are not complying with gathering/event limits; and all provincial offences officers - not just police, First Nations Constables and special constables - can temporarily close premises where prohibited gatherings are occurring and require individuals to vacate.
Effective immediately, amendments to EMCPA O. Reg. 8/21 (Enforcement of COVID-19 Measures) will provide an additional tool to support enforcement of O. Reg. 82/20 with respect to prohibited social gatherings, as follows:
• Where a police officer or other provincial offences officer has reason to suspect that an individual may be participating in a gathering that is prohibited by clause 1 (1) (c) of Schedule 4 of Ontario Regulation 82/20 (Rules for Areas in Stage 1) made under ROA, and believes that it would be in the public interest to determine whether the individual is in compliance with that clause, the officer may require the individual to provide information for the purpose of determining whether they are in compliance with that clause. o Every individual who is required to provide a police officer or other provincial offences officer with information shall promptly comply. o This power may only be exercised in a health unit to which Ontario Regulation 265/21 (Stay-at-Home Order) made under the Act applies.
As a reminder, the penalty for breaching an order under the EMCPA if issued a notice of offence (ticketed) under the Provincial Offences Act (POA) is $750.
Any public complaints related to police conduct or misuse of these powers should be handled by Chiefs of Police or the Office of the Independent Police Review Director (OIPRD) as appropriate through existing oversight processes set out in the Police Services Act (PSA).
In addition, in order to limit the transmission of the variants of concern in Ontario, O. Reg. 293/21 (Persons Entering Ontario From Manitoba or Quebec) has been made under the EMCPA. Effective Monday, April 19 at 12:01 a.m. local time, it will restrict travel between Ontario and the provinces of Manitoba and Quebec with exceptions for purposes such as work, medical care or transportation of goods.
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Enforcement officials, meaning police officers, First Nations Constables, special constables, officers appointed for carrying out the provisions of the Highway Traffic Act, conservation officers appointed under the Fish and Wildlife Conservation Act, 1997, or a person or class of persons designated by the Solicitor General for the purposes of this order, will have the following powers: • Require a person entering Ontario at any point along the Quebec or Manitoba borders to stop; • Require the person to provide any available identification or documents and answer any questions to determine if they are complying with the order; and • Require a person to return to Quebec or Manitoba, as applicable, if the enforcement official reasonably believes that the person is not complying with the order.
Finally, the following orders have been extended: • The current declared provincial emergency made under EMCPA (O.Reg.7/21 - Declaration of Emergency) is extended for 14 days past its current end-date of April 21. 2021, until the end of the day on May 5, 2021; and • All below in-effect orders made up to April 15, 2021, pursuant to the EMCPA, are extended to the first instant of May 5, 2021: o O. Reg. 8/21 Enforcement of COVID-19 Measures; o O. Reg. 55/21 Compliance Orders for Retirement Homes; o O. Reg. 265/21 Stay-At-Home Order; o O. Reg. 266/21 Residential Evictions; o O. Reg. 271/21 Work Redeployment for Local Health Integration Networks and Ontario Health; o O. Reg. 272/21 Transfer of Hospital Patients; and, o O. Reg. 288/21 Closure of Public Lands for Recreational Camping.
Enforcement of Orders
As you are aware, for offences under the ROA and EMCPA, police and other provincial offences officers, including First Nation Constables, special constables, and municipal by-law officers, have discretion to either issue tickets to individuals for set fine amounts or issue a summons under Part I of the POA) or to proceed under Part III of the POA by laying an information.
Analysis of enforcement data that your police service provides to the Ministry of the Solicitor General (ministry) continues to support data-driven decision-making. As part of your ongoing weekly reporting to the ministry on EMCPA and ROA enforcement activities, please also provide data on the use of this new power regarding enforcement of prohibited social gatherings.
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The ministry continues to work with enforcement ministries and municipalities to collaborate and information share, including through the dedicated 1-800 Enforcement Support Line and email resource at [email protected].
As cases continue to trend sharply upward along with instances of non-compliance, I encourage you to leverage this enhanced authority in your local enforcement of orders under the EMCPA and ROA. The ministry trusts that Chiefs of Police will ensure these new measures are used in a way that maintains public trust and confidence in police.
Thank you, as always, for your continued efforts to help keep our communities safe and healthy.
Sincerely,
Richard Stubbings Assistant Deputy Minister Public Safety Division
Attachment
Ministry of the Solicitor General Ministère du Solliciteur général
Public Safety Division Division de la sécurité publique
25 Grosvenor St. 25 rue Grosvenor 12th Floor 12e étage Toronto ON M7A 2H3 Toronto ON M7A 2H3
Telephone: (416) 314-3377 Téléphone: (416) 314-3377 Facsimile: (416) 314-4037 Télécopieur: (416) 314-4037
MEMORANDUM TO: All Chiefs of Police and Commissioner Thomas Carrique Chairs, Police Services Boards
FROM: Richard Stubbings Assistant Deputy Minister Public Safety Division
SUBJECT: Proposed Regulations under the Community Safety and Policing Act, 2019
DATE OF ISSUE: April 26, 2021 CLASSIFICATION: General Information RETENTION: June 7, 2021 INDEX NO.: 21-0047 PRIORITY: High
As you know, to bring the Community Safety and Policing Act, 2019 (CSPA) into force, the Ministry of the Solicitor General (ministry) has been working on developing regulations, and engaging with policing, community and Indigenous partners, on a number of matters under the CSPA.
At this time, the ministry is requesting public and stakeholder input on proposed regulations related to: 1. Oaths and affirmations for police officers, First Nation Officers, special constables, auxiliaries and police service board members, 2. Composition of the Ontario Provincial Police (OPP) Governance Advisory, 3. A review and revision period for community safety and well-being (CSWB) plans, 4. Suspension without pay, and 5. Chief’s referral to the Law Enforcement Complaints Agency.
The ministry welcomes your comments and feedback, which can be provided by visiting Ontario’s Regulatory Registry at the above hyperlinks. Comments can be submitted from April 23 to June 7, 2021. If it is preferred, the ministry is happy to meet with any member separately to discuss their feedback on the above.
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Additional regulations will be posted in the future. As they become available for comment, we will continue to notify you.
We appreciate your continued support, advice and guidance to help us modernize policing in Ontario.
Thank you, as always, for your continued efforts to help keep our communities safe and healthy.
Sincerely,
Richard Stubbings Assistant Deputy Minister Public Safety Division
Ministry of the Solicitor General Ministère du Solliciteur général
Public Safety Division Division de la sécurité publique
25 Grosvenor St. 25 rue Grosvenor 12th Floor 12e étage Toronto ON M7A 2H3 Toronto ON M7A 2H3
Telephone: (416) 314-3377 Téléphone: (416) 314-3377 Facsimile: (416) 314-4037 Télécopieur: (416) 314-4037
MEMORANDUM TO: All Chiefs of Police and Commissioner Thomas Carrique Chairs, Police Services Boards
FROM: Richard Stubbings Assistant Deputy Minister Public Safety Division
SUBJECT: Towing Provisions and the Consumer Protection Act
DATE OF ISSUE: April 28, 2021 CLASSIFICATION: General Information RETENTION: Indefinite INDEX NO.: 21-0048 PRIORITY: Normal
At the request of the Ministry of Government and Consumer Services, I am sharing a communication on the development of a new provincial regulatory regime to address issues of concern within the towing sector, as well as an overview of current towing provisions under the Consumer Protection Act, 2002.
For further information, please review the attached memo from A/Assistant Deputy Minister Barbara Duckitt. If you have any questions, please contact Rob Gagne, A/Director, Inspections and Investigations Branch at [email protected].
Sincerely,
Richard Stubbings Assistant Deputy Minister Public Safety Division
Attachments
Ministry of Government and Consumer Services Consumer Services Operations Division Memo
To: Richard Stubbings, Assistant Deputy Minister Public Safety Division, Ministry of the Solicitor General
And to: Ian Freeman, Assistant Deputy Minister Integrated Policy and Planning Division, Ministry of Transportation Date: April 7, 2021
Subject: The Towing Sector and the Consumer Protection Act, 2002
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As you are aware, the government has publicly stated its commitment to address levels of criminality in the towing sector and to promote a fair and balanced marketplace in which legitimate towing operators can thrive and customers are protected. To that end, in June 2020, the government established a Towing Task Force led by the Ministries of the Solicitor General (SOLGEN) and Transportation (MTO), which was charged with exploring the merits of a provincial regulatory regime for the towing sector.
After extensive consultation with Ministry partners and key stakeholders, including the insurance sector, towing associations, municipalities, and various police forces, on March 2, 2021, the Ministry of Transportation announced the government’s decision to move ahead with a new towing statute that will improve clarity for customers, set standards for the sector, help to address some of the criminal conduct, and potentially reduce the regulatory burden in some cases. The government also announced that it would be proceeding with a towing zone pilot on the 400 series highways and that a joint forces operation would be undertaken by a number of police forces to address criminal conduct in the sector.
We have recently become aware that a number of police forces across the province are exploring the use of the towing provisions under the Consumer Protection Act, 2002 (CPA) as a tool to address issues of concern in the towing sector, pending the establishment of a new towing regime. We are concerned that interest in this use of the CPA may arise, in part, from a misinterpretation of the CPA provisions and fails to take into account critical and practical operational implications. In particular, it should be noted that that the towing provisions in CPA only apply to transactions between towers Consumer Services Operations Division, Assistant Deputy Minister’s Office 1
and individuals acting for personal or household reasons; it does not apply to transactions between towers and operators of commercial vehicles nor to transactions between towers and insurance companies.
More importantly, the CPA’s focus is on the mandatory disclosure of information in the context of consumer contracts; it does not regulate behaviours or set standards for operation that towers must meet. Given the limitations of the current legislative provisions, we are concerned that pursuit of charges under the CPA at this time could cause confusion in the marketplace and undermine the consensus for a sector specific statute achieved at the Task Force with considerable effort.
We understand that police forces are concerned about the towing sector and want to take action to address certain behaviour The Ministry of Government and Consumer Services has been responding to individual police forces as they make inquiries about the possible use of the CPA. However, we want to avoid a situation where a force proceeds to lay charges without a clear understanding of the limitations of the CPA as an enforcement tool in the case of towing companies involved in criminal and fraudulent acts and why such charges are not recommended.
We are confident that the outcome of Towing Task Force will assist in addressing criminality and violence in the towing sector more effectively and efficiently than the provisions of the current CPA.
We have enclosed an information sheet, which provides an overview of the relevant provisions of the Consumer Protection Act, 2002. We are happy to provide additional clarification as required. For further information, please contact: Rob Gagne, A/Director, Inspections and Investigations Branch at [email protected].
Sincerely,
Barbara Duckitt A/Assistant Deputy Minister Consumer Services Operations Division Ministry of Government and Consumer Services
Consumer Services Operations Division, Assistant Deputy Minister’s Office 2
Ministry of Government and Consumer Services Consumer Services Operations Division The Consumer Protection Act (2002) and Towing Information Note Overview:
The Consumer Protection Act, 2002 (CPA) applies in respect of all “consumer transactions,” including all “consumer agreements,” if the consumer or the person engaging in the transaction with the consumer is located in Ontario when the transaction takes place. It sets out rights for consumers and applies to most common consumer transactions in the marketplace and home.
• Consumers = individuals acting for a personal, family or household purpose and not for a business purpose. o Not corporations and not investors, employees or sole proprietors. • Consumer agreements = agreements under which a business (“supplier”) supplies goods and/or services for payment = contracts. o Sales, leases or other form of contract; o Payment can be cash, credit, trade-in or other thing of value (“consideration”). • Consumer transactions = any instance of conducting dealings with a consumer (e.g., a sales pitch, even if the consumer doesn’t buy).
The Act is largely focused on the mandatory disclosure of key information needed by consumers when purchasing goods and/or services. It should also be noted that, because the CPA is only applicable to transactions with “consumers” as defined, above, it does not apply to transactions between an insurance company and a tower or between the operator of a commercial transport truck or other commercial vehicle and a tower.
Key aspects of what the CPA does: • Addresses business-to-consumer transactions and sets out standard rules for suppliers to follow and remedies for consumers; • Establishes and protects basic consumer rights that apply in all written and unwritten contracts regardless of how they are made; • Establishes requirements for consumer agreements for many transactions; • Supports competition with a balanced approach to setting broad rules aligned with ethical business practices and targets interventions that change practices in problem areas such as: o door-to-door sales, gift cards, rewards points, cheque cashing, fitness clubs, timeshares, auto repairs and towing; April 7, 2021 • Is largely concerned with the disclosure of information to consumers – to support consumers in making informed decisions and enforcing their rights; • Prohibits unfair practices, including deceptive and misleading representations, in connection with all transactions.
The CPA does not: • Dictate the specifics of contract terms, leaving these to businesses in order to allow the market to operate freely, as long as it does so transparently. • Apply to business-to-business transactions. • Directly address dysfunctional markets (i.e. lack of consumer choice). • Impose licensing or registration requirements that control market entry or participation. Licensing of specific sectors is found in separate, standalone laws. • Address “health and safety” matters.
The following are not within the scope of the CPA: • Criminal activity. • Most real property transactions; certain matters governed by a separate comprehensive regulatory regime (e.g., financial services provided by credit unions, insurance); charitable donations; among other things.
CPA Provisions of General Application Relevant to Towing:
• Misrepresentations and unconscionable representations made by a supplier before or at the time that the consumer enters into a contract are unfair practices under the CPA and are prohibited. o Businesses or individuals can be prosecuted, and consumers can cancel their contracts and sue for damages. • In the case of an unconscionable representation, the court may consider if the maker of the representation knew or ought to have known that certain conditions existed or were likely to materialize (see reference to section 15, below).
Prohibiting false, misleading or deceptive representation (section 14)
• The CPA sets out a non-exhaustive list of false, misleading or deceptive representations, including: o A representation that the goods or services have sponsorship, approval, performance characteristics, accessories, uses, ingredients, benefits or qualities they do not have. o A representation that the goods or services are of a particular standard, quality, grade, style or model, if they are not. o A representation that the goods have been used to an extent that is materially different from the fact. o A representation that the goods or services or any part of them are available or can be delivered or performed when the person making the representation April 7, 2021 knows or ought to know they are not available or cannot be delivered or performed. o A representation that the goods or services or any part of them will be available or can be delivered or performed by a specified time when the person making the representation knows or ought to know they will not be available or cannot be delivered or performed by the specified time. o A representation that a service, part, replacement or repair is needed or advisable, if it is not. o A representation that a specific price advantage exists, if it does not. o A representation that misrepresents the purpose of any charge or proposed charge.
Prohibiting unconscionable representations (section 15)
• Without limiting the generality of what may be taken into account in determining whether a representation is unconscionable, there may be taken into account that the person making the representation or the person’s employer, or principal knows or ought to know: o That the consumer is not reasonably able to protect his or her interests because of disability, ignorance, illiteracy, inability to understand the language of an agreement or similar factors. o That the price grossly exceeds the price at which similar goods or services are readily available to like consumers. o That the consumer is unable to receive a substantial benefit from the subject- matter of the representation. o That there is no reasonable probability of payment of the obligation in full by the consumer. o That the consumer transaction is excessively one-sided in favour of someone other than the consumer. o That the terms of the consumer transaction are so adverse to the consumer as to be inequitable. o That a statement of opinion is misleading, and the consumer is likely to rely on it to his or her detriment. o That the consumer is being subjected to undue pressure to enter into a consumer transaction.
Prohibiting business in possession of a consumer’s good from using that position to increase prices (section 16)
• A supplier cannot use their custody or control of a consumer’s goods to pressure the consumer into renegotiating the terms of a consumer transaction
Enforcement: • The Ministry takes a risk-based approach to enforcement and has a range of compliance and enforcement actions that it can take, including complaint April 7, 2021 resolution, conducting inspections, issuing compliance orders, conducting an investigation and, where appropriate, laying charges pursuant to Part III of the Provincial Offences Act. • A person may be found guilty of an offence if the person fails to comply with any order, direction or other requirement under the Act or its Regulations; or, contravenes or fails to comply with the Consumer Rights and Warranties, Unfair Practices, Right and Obligations – Agreements provisions of the Act. The CPA is considered strict liability legislation. • It is important to note that some provisions do not create offences but rights and remedies for consumers to use privately such as “implied conditions and warranties”. For example, if a rented water heater under warranty leaks all over a basement, the consumer may be able to sue for resulting damages.
Towing Specific Provisions of the CPA:
The CPA’s tow and storage requirements came into effect on January 1, 2017: see Part VI.1 of the CPA (sections 65.1 to 65.21) and Part VI.1 of O. Reg. 17/05 (sections 52.1 to 52.14). The rules apply to “tow and storage providers,” which are defined to include:
Tow and storage services operator, • For tow services, the operator is a supplier who is required to hold or carry a CVOR certificate or is exempt from the CVOR requirement because the supplier meets an equivalent requirement in another Canadian jurisdiction. This captures suppliers who are required to be CVOR registrants (whether as owner, operator or driver of a commercial motor vehicle) and out of province suppliers that are providing a tow service in Ontario. In order to deliver tow services, the operator is required to hold or carry a valid CVOR certificate as of January 1, 2017. o For storage services, the operator is a supplier who provides storage services for vehicles towed or transported to the supplier’s premises by or on behalf of a tow and storage services operator. • Tow truck broker, who is a supplier that arranges for the hiring of tow services provided by a tow truck that is not owned or operated by the broker. • Tow truck driver, who is an individual who drives or has the care and control of a tow truck for the purpose of providing tow services to a consumer. • A tow truck is: o A motor vehicle commonly known as a tow truck; o A commercial motor vehicle with a flatbed that can tilt to load and that is used exclusively to tow or transport other motor vehicles; and o A motor vehicle that is designed, modified, configured or equipped so that it is capable of towing other motor vehicles, but it does not include an off-road vehicle, a personal use motor vehicle that is used infrequently to tow another personal use motor vehicle for no compensation, a personal use motor home that is towing another motor vehicle for the personal use of the driver of the April 7, 2021 motor home, or a commercial motor vehicle towing vehicles using a saddlemount configuration.
Under the CPA (Part VI.1 of the CPA and Part VI.1 of O. Reg. 17/05 under the CPA), tow and storage service providers must:
• Not charge a consumer for services unless the consumer, or, in some circumstances, someone acting on their behalf (for example, if the consumer has been removed from the scene of an accident), authorized the services before they were commenced • Record the name and contact information of the consumer or person authorizing the tow, along with the date and time of the authorization • Disclose certain information in writing before services are authorized, including: o name of the tow provider o contact information (phone number and business address) o address to which the vehicle will be towed o the rates that the tow and storage provider charges • Have a current statement of rates posted at all business locations and on their company website (if they have one), and provide it to any person upon request • Provide an itemized invoice listing the services provided, the cost for each service and the total cost, and various other information before asking for or receiving payment • Accept payment by credit card or cash • Tell the consumer if they have a direct or indirect interest in a particular storage or repair shop to which the consumer’s vehicle may be towed (for example, if they receive a financial incentive from the shop) • Allow the consumer to access their vehicle to remove personal property between 8 a.m. and 5 p.m. on business days, at no charge • Not provide recommendations for repair and storage facilities, legal service providers or health care service providers, unless the consumer or person acting on their behalf specifically asks for a recommendation or the provider offers to make a recommendation and that person accepts • Have insurance coverage for, at a minimum: o $2 million in liability insurance for personal injury or death and loss or damage to property o $100,000 in liability insurance for damage to the consumer’s vehicle o $50,000 in cargo liability insurance • Keep specified records for at least three years, including: o copies of consumer authorizations and disclosure records o copies of invoices o copies of the required insurance policy o statement of rates
April 7, 2021 • Have the following information visible on both sides of the tow truck (at least 8cm in height), at all business locations (in a manner that is clear, prominent and understandable to all consumers) and on their website (if one exists): o name (and if different, the name under which they conduct business) o phone number o municipal business licence number (if applicable) o a unique number must appear on both sides of each tow truck, if the provider operates more than one truck, i.e. a fleet
Note: there are some provisions that allow for exemptions from the application of some of the towing provisions of the CPA (CPA s. 65.2 and O. Reg. 17/05 s. 52.2(1), s. 52.2(2), s. 52.2(3)), in respect of tow truck brokers, pre-paid auto club services (e.g. CAA) and in cases of impoundment or lawful seizure. Repair and Storage Liens Act (RSLA) and Towing:
• The RSLA is a Ministry of Government and Consumer Services statute that sets out rules on liens arising from the storage and repair of articles (tangible personal property other than fixtures), including the rights of repairers and storers to claim and enforce a lien, and of persons whose goods are being repaired and stored in respect of the lien. The RSLA’s application is much broader than just towed and stored vehicles. Towing is recognized as a type of repair under the RSLA. • The RSLA is not enforced by government as it does not contain offence provisions. Enforcement of rights lies with the affected parties who can use it to resolve disputes in the courts. • Under the RSLA, no lien would arise for tow and storage services that are subject to Part VI.1 of the CPA, unless the provisions regarding disclosure, authorization, invoice, insurance and disclosure of interest have been complied with. For example, if an authorization is required and not obtained, no lien would arise for that unauthorized tow service. • The maximum amount of a lien for tow and storage services that are subject to Part VI.1 of the CPA that is permitted under the RSLA is correlated to three restrictions under the CPA: o First, a tow and storage provider shall not charge an amount that is greater than the amount usually charged by that provider just because the cost is to be paid by an insurer or another third party. o Where an authorization includes an estimate, the amount charged may not exceed the estimate by more than 10 percent unless the consumer or a person acting on the consumer’s behalf agreed to amend the estimate, if the consumer or person requires additional or different services. o A tow and storage provider shall not charge an amount that is greater than the amount usually charged merely because the services are provided for law enforcement purposes. This does not apply if there is an agreement in place that contains terms of payment.
April 7, 2021 Dispute Resolution
• Part IV of the RSLA provides dispute resolution mechanisms for parties engaged in a dispute over a possessory or non-possessory lien. (A non-possessory lien arises, subject to requirements, in circumstances where the lien claimant has given up possession of the article but continues to claim payment for services.) Sections 23 and 24 provide for applications to a court to resolve disputes among parties regarding the subject article including with respect to entitlement to a lien and the amount claimed by the service supplier. Section 24 applies to circumstances where the lien claimant continues to have the article in its possession and the owner or person entitled to it seeks to have the article returned before the dispute is resolved. In that case, the person seeking the return of the article must pay the amount requested by the lien claimant into court, pending adjudication of the issues.
April 7, 2021 Chief’s Executive Office WINDSOR POLICE SERVICE Chief P. Mizuno Deputy Chief F. Providenti Deputy Chief J. Bellaire
MEMORANDUM Date: April 26, 2021
To: Chair and Members – Windsor Police Services Board
From: Deputy Chief Jason Bellaire
Re: Provincial Human Trafficking Intelligence-Led Joint Forces Strategy (IJFS)
In an effort to provide improved resources to police services across Ontario to combat Human Trafficking, the Office of the Solicitor General has awarded the Windsor Police Service (WPS) a funded, Human Trafficking Investigator position. This initiative will be a joint forces operation (JFO) and will be administered by the Ontario Provincial Police (OPP).
Human Trafficking has increased rapidly across Canada, greatly affecting young adults and children and can involve prostitution, drugs, firearms and gang activity. Ontario’s Anti-Human Trafficking Strategy takes a proactive approach to combat human trafficking and includes the establishment of an intelligence-led joint forces team from police agencies across Ontario. This initiative will provide capacity to identify, investigate and disrupt human trafficking organizations operating locally as well as throughout Ontario.
The mandate of the Provincial Human Trafficking Intelligence-Led Joint Forces Strategy (“IJFS”) is to proactively conduct intelligence gathering, intelligence analysis, investigations, disruptions and assist in prosecutions of multi-jurisdictional human trafficking organizations across the Province of Ontario. Windsor’s proximity to the United States and to highways that link to other major centres has contributed to an increase in local cases. This new position will not only increase the Windsor Police Service’s capacity to investigate locally, but will also assist in multi-jurisdictional investigations with ties to the Windsor area.
A Windsor investigator will be identified and will work with a team of officers in the Southwest Region of Ontario from the following Police Services:
• London Police Service • Niagara Regional Police Service • Six Nations Police Service • Waterloo Regional Police Service • Ontario Provincial Police The Ontario Provincial Police will provide an officer-in-charge who will oversee and coordinate the IJFS and will report to an Executive Joint Management Team (EJMT) for direction, which will include a Windsor Police Services Senior Officer.
While WPS does have members trained to investigate in Human Trafficking offences, this new collaboration of partners in Ontario will serve to connect investigators within a formal framework that
HONOUR IN SERVICE will assist in the facilitation of knowledge sharing, dissemination of intelligence and inter-agency cooperation.
Sincerely,
Jason Bellaire Deputy Chief, Operations Windsor Police Service
HONOUR IN SERV ICE
2
From: Anandco, Deepak To: Police Board Subject: Bill 231 (Protecting Ontarians by Enhancing Gas Station Safety to Prevent Gas and Dash Act,2020) Date: Monday, May 3, 2021 3:24:45 PM Attachments: offices-all.csv
EXTERNAL EMAIL: Do not click any links or open any attachments unless you trust the sender and know the content is safe.
Dear Windsor Police Service Board,
As a Member of the Provincial Parliament, I would like to know if I can count on your support in helping to put an end to a problem that has plagued Ontario communities for years. That problem is gas and dash. In 2010, Ontario’s police services recorded over 9200 thefts. Fast forward to 2019, and that number has skyrocketed to 37,000.
Jayesh Prajapati was slain in 2012, and his killer would not be found for another three years while he continued stealing gas and endangering lives. We can stop this from ever happening again once this bill becomes law.
Police data paints a picture of how costly these gas and dashes are. One police service reported spending $600,000 a year on just over 2000 gas and dash investigations. If you extrapolate this to the 37,000 thefts that Ontario saw in 2019, these investigations may be to the tune of $11.1 million per year. This is money alongside thousands of hours that could be spent elsewhere on community safety.
I am advocating for a mandatory system of fuel prepayment that will prevent gas and dash from ever being a problem again. It’s an approach that British Columbia, Alberta, and many US states have adopted for years and have seen almost no cases since, and it’s time for Ontario to catch up.
The Bill has passed the second reading and is one step closer to becoming law. We have received support from diversified groups such as Ontario Association of Chiefs of Police, Ontario Convenience Stores Association, police services and, even municipalities. So today, I request your organization for a letter of support to put Ontarians at the forefront of safety. Please send the letter to us @[email protected] with a copy to your local MPP. The list of all MPPs with their Email addresses is attached.
I ask that you share this message with others that have a vested interest in the safety of Ontarians and our communities.
Let’s work together in making the change we want to see. I hope to hear back from you soon, and I look forward to continuing this relationship with your organization.
Thanks. Constituency Office of Deepak Anand, MPP Mississauga Malton 7895 Tranmere Drive, Unit 20 Mississauga, ON L5S 1V9 Telephone: 905-696-0367 | Fax: 905-696-7545 Email: [email protected]
Ontario Association of Police Services Boards
Greetings Members,
I hope you had a good weekend.
Please be advised that SOLGEN is requesting comments on the following draft regulations (attachment refer and link):
1. Oaths and affirmations for police officers, First Nation Officers, special constables, auxiliaries and police service board members,
2. Composition of the Ontario Provincial Police (OPP) Governance Advisory,
3. A review and revision period for community safety and well-being (CSWB) plans,
4. Suspension without pay, and
5. Chief’s referral to the Law Enforcement Complaints Agency
To submit your comments please open the attached file and click on the questionnaire and submit your comments per question.
Comments can be submitted from April 23 to June 7, 2021.
Thank you
Please do not submit your answers to me directly,
Holly Doty, CMP Ontario Association of Police Services Boards 180 Simcoe St, London, ON N6B 1H9 T: 1-800-831-7727 | C: 519.636.7707 [email protected] Investigation Services WINDSOR Superintendent Jason Crowley POLICE Inspector Steve Wortley SERVICE Inspector Andy Randall
MEMORANDUM Date: May 3, 2021 To: Chair and Members – Windsor Police Services Board From: Superintendent J. Crowley Re: Reward Extension and Increase Request to the Windsor Police Services Board
On May 25, 2019, the Windsor Police attended 591 Wellington Road, Apartment 101 and confirmed Ms. Gerardine BUTTERFIELD to be deceased and a homicide investigation was initiated. The investigation thus far has yielded the following information: • The was no forced entry into the residence, but there was an open window where access may have been gained • A DNA sample was collected at the scene and a person was identified • The identified person was subsequently arrested but was released with no charges. It was determined that the location where the evidence was found was not sufficient to proceed with charges at the time • Numerous investigative techniques and multiple search warrants have been utilized to further the investigation; however, the investigation has stalled After nearly two years, there has been little information to further the investigation. In May of 2020, the Windsor Police Services Board accepted a resolution to authorize a $5,000 reward for information pertaining to the homicide of Gerardine BUTTERFIELD (1956-03-01). The reward is due to expire on May 28, 2021, and I am respectfully requesting it be renewed for an additional 12 months. The Windsor Police Service is further requesting an increase of $5,000 to this reward from the Windsor Police Services Board. This would elevate the reward total to $10,000. The terms and conditions of the reward would be based on information that leads to the prosecution of those responsible for the death of Gerardine BUTTERFIELD. It is anticipated that a reward will act as a catalyst to persons who have information but are reluctant to come forward. It is the belief of the investigators that persons within our community may be able to provide the necessary information to determine who is responsible for the death of Ms. BUTTERFIELD and successfully conclude the investigation. I am requesting that the Windsor Police Service Board APPROVE the following resolution:
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RESOLVED THAT: the Windsor Police Services Board (“Board”) APPROVES a reward in the amount of $10,000 for information leading to the arrest and prosecution of the parties responsible for the murder of Gerardine BUTTERFIELD;
FURTHER RESOLVED: that the portion, if any, of the reward to be paid shall be determined by the Board after consultation with the Chief of Police. This consultation shall be for the purpose of examining the value of the information received and the number of claimants;
FURTHER RESOLVED: that the reward offer is to expire on May 28, 2022.
Respectfully requested,
J. Crowley Superintendent – Investigation Services Windsor Police Service
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THE CORPORATION OF THE CITY OF WINDSOR WINDSOR POLICE SERVICES BOARD
Mayor Drew Dilkens Mayor Aldo DiCarlo Councillor Rino Bortolin Mr. Robert de Verteuil Ms. Denise Ghanam Chair Vice-Chair Member Member Member
May 20, 2021
Windsor Police Service Board
RE: Dilitrust Governance – Exec Digital Governance Portal
In an effort to continue to modernize and improve Windsor Police Services Board (WPSB) operations, research was undertaken on a variety of digital governance tools that are available on the market and have been utilized across the Ontario Police Board sector. Because of this research, as well as interviews with other Police Boards, the recommendation before us is to consider the attached proposal from DiliTrust.
DiliTrust is a Canadian company that offers a full range of software and services designed to improve operational processes around good governance, including the secure, transparent and collaborative sharing of sensitive and confidential data.
DiliTrust “Exec” is the digital tool they offer that is recommended to meet the needs of the WPSB. This digital suite offers a highly functional board portal that would streamline the management of our board meetings and the dissemination of highly confidential files in one secure digital platform. This includes the simplification of the preparation and dissemination of meeting packages, agendas, meeting minutes, electronic polls, and the sharing of any additional information securely from any device, at any time.
WPSB Chair Drew Dilkens and myself were able to participate in a product demonstration, which outlined the digital suite functionality as well as the security features. In addition, the security package from DiliTrust has been shared with Windsor Police Service (WPS) IT Director for information purposes.
In terms of timelines, if approved the implementation of this new portal would take place over the following 60 days. DiliTrust offers dedicated 24/7 IT Support as well as specific onboarding training for all Board members, WPS Staff and Administrators.
150 Goyeau Street • P.O. Box 60 • Windsor, Ontario • N9A 6J5 P: 519-255-6700 Ext. 4445 • E: [email protected]
Attached to this memo are the following documents:
- Proposal - Security Package - Home Screen Image for Visualization Purposes
Proposed Resolution:
RESOLVED THAT The Windsor Police Services Board APPROVES the use and implementation of DiliTrust Exec digital suite for Board purposes.
FURTHER RESOLVED THAT The Windsor Police Services Board APPROVES the costs associated including the one-time set-up fee and the annual subscription fee as presented.
FURTHER RESOLVED THAT The Windsor Police Services Board AUTHORIZES the Chair of the Board to sign and execute the Agreement/Contract on behalf of the Board.
Yours truly,
Sarah Sabihuddin Administrative Director, Windsor Police Services Board
150 Goyeau Street • P.O. Box 60 • Windsor, Ontario • N9A 6J5 P: 519-255-6700 Ext. 4445 • E: [email protected]
Windsor Police Services Board
April 1st, 2021
Ms. Sarah Sabihuddin Administrative Director
Table of Contents
PRESENTATION OF SOLUTIONS ...... 3
KEY FEATURES ...... 4
PRICING MODEL ...... 5
CUSTOMER REFERENCES ...... 6
DiliTrust: Windsor Police Services Board 2
PRESENTATION OF SOLUTIONS
As a leading solutions provider for more than 20 years, DiliTrust offers a full range of software and services designed to improve operational processes around effective corporate governance, including the secure, transparent, and collaborative sharing of sensitive and confidential data.
DiliTrust Exec is our prominent solution for the management and execution of Board of Director and Committee meetings. The DiliTrust Exec platform has been built to enhance the productivity of Board and committee members, executives, and their administrators while meeting the industry’s most stringent data security and compliance regulations.
DiliTrust Governance is our leading SaaS based solution designed to improve all corporate and legal activities. Our integrated solution provides effective and secure management of your legal activities including Legal Entity Management (LEM), Contract Lifecycle Management (CLM) and Litigation. DiliTrust Governance enables legal counsels to maximize their operational performance, while minimizing financial and legal risks.
Legal Entity Management covers the corporate management of the legal entities within organizations. The solution helps users to successfully carry out the monitoring of subsidiaries and shares, while centralizing all data relating to the legal activities: including legal entities, shareholders, executive directors, management, and oversight bodies.
Contract Lifecycle Management allows you to digitally store and manage your contracts and all related attachments in one centralized and intuitive portal. Amongst a vast array of feature benefits, CLM provides flexible, organizationally and user controlled, smart tagging features to creatively classify and instantly access contracts and all related documentation.
The management of litigation and disputes is an important and strategic activity as it directly affects the image of your organization and can have significant financial repercussions. Litigation Management allows you to securely centralize, organize, analyze, and share your caseloads easily and efficiently.
DiliTrust Data Room is a collaborative platform allowing organizations to securely regulate and share information amongst internal and external parties for the purpose of running specialized projects, fundraising, M&A, etc. Documentation controls, access visibility and integrated communications are key pieces of this application.
Lastly, all DiliTrust’s solutions offer the very best in security with ISO 27001 certification and data hosted in North America. Efficient and distinguished onboarding, unlimited training, and ongoing 24/7 support round out our service.
DiliTrust: Windsor Police Services Board 3
DILITRUST EXEC: KEY FEATURES, INCLUSIONS AND DIFFERENTIATORS
• ISO 27001 certified • Unlimited data storage • All features included • Unlimited training and support • 24/7/365 multilingual support provided from DiliTrust directly • Software maintenance and access to new versions • Single Sign-On (SSO) • Two-Factor Authentication (option) • iPad, Android tablet, iPhone, Windows 10 app, and browser access • Easy to navigate and intuitive user interface • Secure offline access (tablets) • Meeting agendas with embedded documentation for organized navigation • Quick agenda creation and cloning • Quorum management and tracking • Centralized calendar • Voting with detailed results • Public or anonymous surveys with detailed results • Private or shared annotations • One-step notifications • Advanced search engine (metadata and documents) • Dashboard with Key Performance Indicators (KPI) • Automatic meeting minutes template • Documentation centre for organized storage and secure sharing • User rights controlled per document and per folder • Documents print and download restrictions • Quick “return to annotations” feature • Task Management • Secure in-platform messaging • Member directory including contact info and biography • Custom watermarks • Integrated digital signature • Presenter mode • Statistics: visits, meetings attended, documents accessed, downloads and prints per user
DiliTrust: Windsor Police Services Board 4
PRICING MODEL
DiliTrust is pleased to present the following all-inclusive pricing model to Windsor Police Services Board.
All features, unlimited data storage, and unlimited ongoing support and training are included.
DiliTrust Board Portal
Description Price/year Qty. Total
DiliTrust Exec Software
Board of Directors Room #1 (including up to 20 seats) $5,900 1 $5,900.00 Additional rooms Committee Rooms #2 - #4 (including up to 20 seats each) $3,250 0 $0.00
Committee Rooms #5 and over (including up to 20 seats each) $1,900 0 $0.00 Options Two-Factor Authentication, per room $1,950 0 $0.00
Bundle of 5 additional seats per room $600 0 $0.00 Total annual subscription (before taxes) $5,900.00 One Time Setup Fee $2,500 1 $2,500.00
DiliTrust: Windsor Police Services Board 5
CUSTOMER REFERENCES
DiliTrust software today is used to support the governance framework of over 1,300 organizations globally, representing 100,000+ users across 48 countries. As a trusted name in the governance software space, DiliTrust is proud to name the following sampling of organizations who employ DiliTrust solutions to secure their data and to provide a solid foundation for their unique corporate governance needs.
DiliTrust: Windsor Police Services Board 6 Security within DiliTrust Exec
SECURITY IS OUR #1 PRIORITY
The security of your data is a crucial aspect for the survival of your business. Data theft, data subject to federal legislation such as the U.S Patriot Act, or simply the cost of lost time due to a downtime can inflict considerable damage to any organisation.
Cloud players, including DiliTrust, think better about securing their customers’ data than the customers themselves. For a simple reason: Data security is our business and not the client’s.
Whether it is to protect against external hacks, internal breaches, discoverability or human error, security is critical for our clients and is an integral part of our service.
Our entire organization is focused on this goal: to bring our clients the highest level of possible security.
SECURITY CULTURE
DiliTrust Exec is ISO 27001 certified. This certification includes all aspects of the service including Customer Support and Operations. ISO 27001 provides best practice recommendations on information security management. It is deliberately broad in scope, covering more than just privacy, confidentiality and technical or cybersecurity issues.
All our employees are trained to respect ISO 27001 standard, starting from their arrival in the company and throughout their career. DiliTrust organizes regular training sessions on the best security practices and shares the information within the teams to ensure we are evolving with the everchanging IT security landscape. In addition, employees sign a confidentiality agreement and go through background checks, which can also cover banking standards related to insider trading.
As part of our implementation strategy, we also educate our customers on security standards: password policy, terminal management for example. PHYSICAL INFRASTRUCTURE
SERVER LOCATIONS ISO 27001 HOSTING
Our servers are certified and compliant with the In order to continuously improve data protection strongest international security standards and and ensure the confidentiality of information, are based in Canada. all DiliTrust Exec systems and data are hosted on servers that have obtained the highest The data hosted is not shared in the cloud and international certifications in the field of is not subjected (in any way) to the U.S. Patriot computer security. Act, thus providing a permanent control of crucial client data within their own reach. The hosting service is certified by the international standard ISO/IEC 27001:2013. This standard guarantees the implementation of an PHYSICAL SECURITY Information Security Management System for data safety. ISO 27001 also specifies control Another important aspect of data security is measures to ensure the upkeep of the system the physical security of hosted infrastructure. to provide our clients with the highest level of Physical access to the data centre is restricted security on an ongoing basis. by a security badge control system, video surveillance and on-site security personnel on a 24/7 basis.
Physical infrastructure is equipped with smoke detection systems and a double power supply with generators having an autonomy of 48 24/7 MONITORING hours. Also, the data centre is equipped with two network connections to reduce dependency Our systems are monitored 24/7 for any on single service provider. attempted attack or technical event: • Technical hardware monitoring, memory level, software performance. BACKUPS • Automatic alerts in case of the detection of suspicious activities; System backups are performed daily and stored • Firewall, IDS (Intrusion Detection System), in a secondary physical location that meets the anti-flood system and protection against same security requirements as the production brute-force attacks. servers. All servers have redundancy storage and network Backups are stored for a maximum of seven access along with daily system backups. days (7 sliding days) before being permanently destroyed (overwritten) with no possibility of recovery. For instance: Monday’s backup file automatically overwrites the previous Monday’s file.
An operational secondary installation is available if a force majeure event occurs to restart the service after DNS propagation time.
Find out more about DiliTrust Exec at www.dilitrust.com/en/solution/exec
2 ENCRYPTION
DATA-AT-REST: AES 256 DATA-IN-MOTION: HTTPS 256 BITS
All confidential data at rest is encrypted using the We follow a standard for all traffic (data in Advanced Encryption Standard (AES, Rijndael) motion) in or out of our servers is a systematic with a 256-bit key. TLS encryption (protocols TLS 1.0, 1.1 and 1.2 only) with the highest levels of encryption (256- This same standard is used for both servers and bit) and non-encrypted traffic is blocked. Only mobile devices (for locally stored data). modern and secure browsers are allowed (IE9 +, Firefox, Chrome, Safari) and DiliTrust Exec native mobile applications whilst access via outdated and insecure browsers (such as IE6) is denied.
APPLICATION LEVEL
In order to ensure highest level of security protocol, we perform three levels of safety measures: internal audits, daily automated audits and regular third-party audits. If a vulnerability is discovered during any of these audits, it is corrected or patched as soon as possible. The recommendations and best practices are systematically applied whenever possible.
INTERNAL AUDITS EXTERNAL AUDITS BY INDEPENDENT EXPERTS DiliTrust Exec has strict internal procedures to enforce the best security practices: At least once or twice a year, we perform • Internal procedures of «code review» and a complete security audit by a third-party security tests before each release of new organisation that specializes in information features to enforce compliance with OWASP security («human» penetration testing, non- recommendations. automated). • Internal security tests and the use of various security audit tools. Mainly those available in A security report is generated at end of each test, the Linux Kali distribution (sqlmap, burpsuite, necessary recommendations are incorporated nmap… etc). as soon as possible.
AUTOMATIC DAILY INTRUSION TESTS: QUALYS SECURE SEAL
Our system is certified Qualys SECURE. It goes through intensive daily server level security scan’s (firewall, ports, software versions check, SSL config etc) and at the application level (XSS, SQL injection, session hijacking etc).
It is tested to pass all external vulnerability audit recommendations via below organizations: • Department of Homeland Security’s National Infrastructure Protection Centre (NIPC) • SANS/FBI Top 20 Internet Security Vulnerabilities list • Visa’s CISP and AIS • Mastercard’s SDP • American Express’ DSS • Discover Card’s DISC security standards
As a Qualys SECURE site, our system is also certified to follow the network perimeter security criteria mandated regulations as: • Health Insurance Portability & Accountability Act (HIPAA) • Gramm-Leach-Bliley Act (GLBA) • Sarbanes-Oxley Act (SOA) • Government Information Security Reform Act (GISRA) • Canada’s Personal Information Protection and Electronic Documents Act 3 OTHER FUNCTIONS RELATED TO SECURITY
Each user is identified by a unique username and password and users can choose their own secure password. Password are not emailed or displayed at any time or to anyone. In order to ensure high security, Passwords are stored in hashed form, after a one-way encryption (injective).
The default minimum password policy is as follows: • Must contain at least three different types of characters (lowercase, uppercase, numbers or punctuation). • Minimum 10 characters length.
Password recovery procedure (or first access): email with secure single access link (invalid after 24 hours and once used). Each request made to servers is authenticated to verify user’s identity and whether the user has the appropriate permissions to execute the requested action. Only these checks are successfully passed, request get passed to the main application for execution.
TWO FACTOR AUTHENTICATION (TFA) HARDWARE SECURITY MODULE (HSM)
TFA can further enhance security parameter A hardware security module (HSM) is a dedicated for user to access the application. Once a user crypto processor that is specifically designed for enters their login credential’s, an automated SMS the protection of the crypto key lifecycle. with a code is sent to registered mobile phone of the user. Once this code is entered, user can Hardware security module acts as trust anchors access DiliTrust Exec application. Each code is that protect the cryptographic infrastructure for a single use only and is specific to specific of our applications by securely managing, login attempt. processing and storing cryptographic keys inside a hardened, tamper-resistant device. HSM technology helps us by offering our clients BRING YOUR OWN KEY (BYOK) strongest level of encryption for their data and the highest level of security to date. We offer our clients the possibility to host their own HSM (PKCS11 compliant) to protect their own encryption keys. All client’s data will be encrypted with their own individual key which lies in client’s Download the DiliTrust Exec app: HSM and not in the service provider’s. When the data is no longer needed, the keys can simply be deleted. This practice is called crypto-shredding.
‘‘Security is our job. That is what we do on a daily basis. That is why our clients trust us.’’
Nadim Baklouti Chief Technology Officer at DiliTrust DF-ENAM001-V1
THE LEADER OF GOVERNANCE SOLUTIONS
DiliTrust Canada - 2045 Stanley Street - Suite 1500 - Montreal, QC, H3A2V4 (+1) 514 664-5377 - [email protected] - www.dilitrust.com