Table of Contents
Special Assistance Cards………..………..…...…….………4
Community Travel Tips…………..…..………….……….….5
South King County Transportation Providers….…...... ……..11
FindARide.org…………….…………………………...…...17
South King County Mobility Coalition…………...…...….…..18
Hopelink Travel Programs………………………………….19 GET MOVING Glossary………………………………..…….……...…….21 South King County Transportation Resource Guide
2
Special Assistance Cards
you speak limited nglish are blind or dea blind and you additional help South King County Transportation ptions and Hopelink have ith King Country Metro buses you can re uest a Special Assistance Card. This card helps you communicate ith bus drivers on your route and developed this guide on local transportation options. For more destination see diagram belo . The card can be completed by a amily in ormation regarding the partnership you can visit the member or case orker in nglish. The Special Assistance Card allo s or easy identi ication and is a training tool or ne riders. program’s webpage at: Tuk ila A.gov SKCTransportation ptions
Version 1 01/12/18 Phone 425 94 7 ebsite metro.kingcounty.gov tops accessible riding the bus assistance cards.html
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omm t ra e : ps or ett g ro g o t ll etro and ound ransit uses have lifts or ramps for people using g t e s mo ility devi es and people who have trou le lim ing steps ou an only use a lift or ramp to get on and off the us at an a essi le us stop, whi h will display this sti ker at the us stop t t e top:
ease arr e at o r b s stop at east e m tes ear e t e b s o use the lift or ramp, make eye onta t with the driver to let him know arr es oo at t e est at o s g s o t e ro t a s e at o r that you need the lift or ramp If you are in a wheel hair, get on the lift or ro te mber to t e ro te mber o t e b s to ma e s re t s t e r g t ramp and then move into the area for wheel hair seats at the front of the o e us
e o see o r b s om g ra se o r a to et t e r er ow o wa t to r e t at b s a e o r are pa me t rea be ore gett g he us driver will se ure the hair for you If you have a walker, fold up o t e b s see page o t s g e eats t e ro t o t e b s are your walker and hold it after you sit down reser e or se ors a peop e w t sab t es t w ere o a ear a see t e b s r er
If you don’t speak English, have your family write down your destination hen you know your stop is oming, pull the signal ord that runs along b s stop a ret r b s stop ow t to t e r er w e o get o ea the top of the window one lo k efore the stop to let the driver know b s o ma a so se a spe a ass sta e ar see page o t s you want off the us ome uses may have yellow stripes instead of g e to e p o omm ate w t t e b s r er ords
g t e s: e uesting our top
If you use a wheel hair, press the yellow push utton strip on the ottom ease eep t e a s es o t e b s ree to a ow ot er r ers to get to t e r of the flip up seats in the wheel hair area n e the us omes to a stop, seats eep o r bags o o r ap or er t e seat wait for the driver to ome a k and remove your wheel hair se urements
ommunity ravel ips for etting round ing ounty ne e ional ard for ll aying to ide the us or ight ail
is an easy way to pay for transit in the u et ound re ion o pay ing ounty etro ound ransit us for the us usin an tap the card once on the reader inside the us when you et on f you pay with an you do not need to as the driver for a transfer he card automatically calculates transfers
ou an pay to ride etro uses and ound ransit uses with ash or ound ransit light rail, you an use ash to pur hase a ti ket If you pay to ride the us with ash, put your money in the fare o ne t to the o pay for the li ht rail train usin on card tap the card on driver ou will need the e a t amount rivers do not provide hange the yellow card reader on the train platform efore oardin t is very important to remem er that you also need to tap your card on the reader when you et off the train ou are a le to ma e transfers etween etro and ound ransit uses usin ight ail
iscount ro rams
If you pay to ride the light rail train with ash, you need to pur hase ti kets from the ti ket vending ma hine at the train station ou annot f you are or have a disa ility you can apply for an e ional pur hase ti kets on oard educed are ermit ares are per ride on the us and light rail. For Seniors, apply for one at Metro’s Customer Service office, at an o o event or y mail roof of a e re uired or people with disabilities, apply in person at Metro’s Customer Service office or at an o o event ndorsement y your doctor is re uired If you ride more than one etro us to rea h your destination, you an pay with a transfer ti ket on the se ond us lease ask for a transfer when you pay your fare on the first us If you do not speak English, have your family write “transfer please” on a piece of paper and show is a pro ram for low income individuals ares are per the driver hen you get on the ne t us, show the driver your transfer ride on the bus and light rail. It’s registered in your name and is valid for ou may also use a spe ial assistan e ard two years. You can apply for one at Metro’s customer service office, pu lic health offices various human service or ani ations or at o o events ou can call for more information aper ransfers
aper transfers are only valid on etro uses ou annot use a transfer or those offers the youth card ares are per ride on to hange etween etro uses and ound ransit uses or light rail the bus and light rail. Apply for one by mail, at Metro’s Customer Service trains office or at an o o event
Community ravel ips for etting Around ing County Co unity ra el ips or etting round King County rip lanning, ther ays to ravel, and CA o o ther For ats and nterpreti e ssistance
ther For ats and anguages ther ays to ravel
Co unity ra el ips include a three ideo series created to help you tra el around King County ie the ideos online at youtube co user c obilitycoalition he ideos and guides are a ailable or ree in these languages Yellow Cab has wheelchair accessible ta is for people unable to get in and out of ta is without help. lease let them now that you need a nglish ussian ur ese epali wheelchair accessible ta i when you call. Call for more information. haric o ali panish igrinya Mandarin Cantonese ietna ese rabic Korean
a i Scrip is used li e cash to pay the ta i driver the meter fare at the end of your trip. It lets you pay half price on ta i fares. A ta i ride nterpreti e ssistance only costs . If you have an CA F and are also low income, you can fill out an application for a i Scrip. You can buy a i Scrip on a monthly basis from ing County Metro. Call for more information. King County Metro Contact the Metro Custo er er ice o ice to get started
• Call rip lanning • ress or an interpreter
• ell the representati e hat language you need in nglish
Figuring out your trip can be done online through King County Metro’s • ou ill then be connected to the interpreter online trip planner tripplanner. ingcounty.gov.
nter your origin and destination, then hit enter for your customi ed trip opelin Medicaid ransportation plan. • Call
• ell the representati e hat language you need in nglish CA o o • ou ill then be connected to the interpreter
ach month CA o o travels around the uget Sound area ma ing stops at senior and community centers, ma or events, fairs and other ey locations to provide on the spot full service CA card sales and assistance. oo or chec CA o o events online at https goo.gl or call .
outh King County ransportation ro iders
his in or ation is sub ect to change p to date as o
ublic ransportation li nspo ion er ice ro ider er ice ailable For Cost ne ay heelchair ccess e i e Ho s elep one e si e i ion l n o ion
dults— pi i e o es ope e in King County Metro F outh— eneral public es il e o kin o n o o n e o n os e s e s ll us F — el e o ses Free or children and belo
e es lo e ensi e s no King County Metro dults— en l se e i e o e e and rea F outh— e i e o s o e e k e si e o eneral public es e o kin o n o nsi ll e o e es esponse ransit F — o e in o ion e i ion o ei e pi k p o Free or children and belo op o
els o n le ke ion o dults— il e ni e si o s in on s ound ransit F outh— o es e e in in pe k o s eneral public es so n nsi o link p s ion p io o K ight ail F — o es e e in in o pe k o s el o in i n o Free or children and belo o es e e in e p p sin i ke
dults— o i es o es e een i ies ound ransit F outh— so n nsi o i e eneral public es il oss e e o n e ion oes press us F — el i e p ess s no ep p pe ns e s Free or children and belo
els o ke oo o dults— on i p o n o n e le es epen on ound ransit F outh— eneral public es p o p so n nsi o so n e e len o i e nl ope es ounder ail F — el o es e e in in pe k pe io s in e Free or children and belo o nin n e enin
ublic ransportation ssistance li nspo ion ssis n e er ice ro ider er ice ailable For Cost ne ay heelchair ccess e i e Ho s elep one e si e i ion l n o ion Hopelink’s igrants re ugees eterans opelink o nee elp e s nsi inin s o o ps Hopelink Mobili e ublic ransit youth and indi iduals ith Free n a ppoin en se nspo ion o ili o e s ei e p elo e o e rientation lo inco e n e en on n e is in o ose oin on ip
King County Metro eniors and people ith e o kin o n o e s one on one o o p nsi inin s o Free n a on i p ransit nstruction disabilities el ops essi le people i is ili ies n senio s s e n ol e n e e is e e i ro ides a discount on ta i rides or up to e o kin o n o e p o o n p o se en ooks o Metro a i crip F olders ith lo inco e n a n boo s o ta i scrip per onth el ops essi le i s ip e on o e o is o n C enio s il e ppli ion people i eniors and people ith e o kin o n o educed egional per ride n a n is ili ies ppl in pe son e in ee disabilities el ops essi le Fare er it F ion o i e e os s C o s ppl in pe son one o e e o kin o n o o nco e Fare ransit o inco e indi iduals ro ides a discount on transit trips n a n en oll en lo ions o n o o ops essi le F e en
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Download the app from your phone’s app store to
Download the app from your phone’s app store to
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ss on he outh n ounty o l ty oal t on wor s to share urrent nformat on on needs trends and e ents rele ant to re onal mo l ty he oal t on wor s to ont nuously dent fy and n t ate oord nated reat e susta na le ways to ass st transportat on dependent nd duals n lud n older adults persons w th d sa l t es and low n ome nd duals n outh n ounty atta n a etter ual ty of l fe y n reas n the r transportat on opt ons oals or the most up to date nformat on on transportat on n the a nta n and e pand a t e part pat on of outh n ounty o l ty oal t on mem ers u et ound re on s t nd de nd de s an onl ne artner w th mem er or an at ons to r n mo l ty mpro ement pro e ts to outh n ounty resour e for sear h n transportat on opt ons n n er e artner w th mem er or an at ons to r n pol y deas to de s on ma ers at mun pal le els and nohom sh ount es he s te also has a tra el tools se t on or more nformat on on the outh n ounty o l ty oal t on you an onta t the opel n o l ty to help you learn how to use d fferent types of transportat on oord nator at how to tr p plan alon w th l n s to other ommun ty ser es hone e s te www n ounty o mo l ty oal t on reate your est tr p today at nd de or or more nformat on onta t us
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n add t on to putt n to ether th s oo let the opel n o l ty ana ement team pro des tra el edu at on and resour es throu h three tra n n pro rams n n ounty e empower people to han e the r l es y fa l tat n a ess to the ommun ty ett n round u et ound h s ser e onne ts n ounty res dents w th nformat on and resour es a out tra el opt ons n reas n ndependen e and mo l ty ett n round u et ound staff and olunteers pro de one on one transportat on ass stan e n ommun ty enters l rar es and ather n pla es et us now f you ha e a reat lo at on for a e ent
olunteer olunteers help n rease the ndependen e of others y pro d n them w th transportat on nowled e and s lls opel n pro des tra n n resour e mater als and on o n support to eep olunteers up to date as pro rams and transportat on opt ons han e pportun t es are a a la le throu hout n ounty
ra el m assadors opel n partners w th so al ser e a en es med al pro ders and ommun ty or an at ons to pro de tra el resour es to employees who wor w th l ents hese employees pro de edu at on to l ents wh h n reases the r ndependen e and mo l ty us n the trans t system
ra n our taff Register your staff for Hopelink’s comprehensive training. Trip planning tools, tips and tricks for riding transit, and ommun ty tra el opt ons are addressed n the tra n n sess on opel n pro des resour e mater als and on o n support to eep staff up to date as pro rams and transportat on opt ons han e
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Regional Monthly ass uget ass A regional monthly pass lets you travel on all transit services in lossary the region for a specified period of time. asses are valid on Community Transit, Everett Transit, King County Metro Transit, Kitsap Transit, ierce Transit and Sound Transit. A regional monthly pass is valid for payment of trip fares up to the value of your pass, available values are shown here ccess aratransit service operated y ing ounty etro for people ith disa ilities. http www.soundtransit.org sites default files orca product list.pdf us Rapid Transit RT This service com ines the features of rail and us. ommunity Transit in RapidRide King County Metro’s RapidRide bus service provides frequent trips between high demand Snohomish County launched the region’s first BRT service known as Swift. King County Metro also destinations. As of , RapidRide routes include A . By , there will be up to total egan a RT system in called RapidRide. RapidRide routes, A . emand rea Response Transit RT ing ounty etro and Hopelink offer emand rea Re Regional Reduced are ermit RR Senior citi ens age and persons with disabilities may sponse Transit services in some areas in ing ounty. RT uses vans that can go off regular routes, ride transit at a reduced rate with a valid Regional Reduced are ermit RR . n the bus, the permit must be shown to the driver when paying the reduced fare. n the train or light rail, the ut is not a door to door service and is not a paratransit service. conductor will ask you to show the permit when inspecting passes and tickets. An RR RCA card urse purse electronic purse is stored valued used like cash to pay your fare. hen you tap must have funds loaded on the card to be valid for fare payment. ne personal care attendant CA your card at an R card reader the fare is deducted from your purse. ou can store et een may ride for free but must board and leave with the reduced fare passenger. n addition, the reduced and on your purse. The minimum purse value you can add is . fare passenger must have a RRFP with ‘‘PCA’’ indicated. i ed Route us A standard bus that follows a route planned in advance and doesn’t change from Service animal Any guide dog, signal dog, or other animal individually trained to provide assistance the pu lished schedule and map. to an individual with a disability. f they meet this definition, animals are considered service animals T eople ith lo income can ride transit at a reduced rate ith R T. ares are . per under the ADA regardless of whether they have been licensed or certified. ride. R T has the same features as every R card. ou can either load an purse value or Transfer sing an RCA card lets you apply the full value of the fare for the first leg of a trip purchase a discounted monthly pass. ncome ualified riders can save up to or more on etro towards a transfer to another service from Community Transit to King County Metro, for e ample. Transit, itsap Transit, ound Transit light rail, ound Transit Regional press uses, ounder Transfer value e pires two hours after tapping the card. f the initial trip is less than the amount of Trains, ing ounty ater Ta i, and the eattle treetcar. fare re uired for a transfer, the difference must be paid with cash or e purse. King County Metro and ight rail service provided y ound Transit. Travels from ngle ake to the niversity of Kitsap Transit offer paper transfers that are good within each system. Community Transit, Everett ashington. Transit, ierce Transit and Sound Transit don t accept paper transfers. ashington State erries does not accept transfers, even on an RCA card. R ne Regional ard for ll R . Replaces most paper transfers. ou can either load funds through the card’s E urse or purchase a monthly uget ass. R is accepted y ound Transit, Transportation etwork Companies T Cs A company that connects paying passengers with ommunity Transit, verett Transit, ing ounty etro Transit, itsap Transit, ierce Transit, and drivers who provide transportation using their personal vehicle. Rides are typically hailed using a ashington tate erries. R cards are also good for rides on the eattle treetcar, ing ounty mobile app. The most commonly known T Cs are ber and yft. ater Ta i, and ntercity Transit e press uses. Travel Training Transit nstruction repares people to travel safely and independently throughout aratransit Short for “parallel transit”, this is a public transportation service mandated by the ADA the system. Specially trained people work with riders one on one or in a class to teach skills needed for people ho cannot use regular us service due to a disa ility. to use public transportation in the safest, most direct way. King County Metro’s training program is called “Transit Instruction”, which teaches seniors and people with disabilities how to ride the bus ersonal are ttendant omeone designated or employed specifically to help the eligi le or rail for free. individual meet his or her personal needs, including riding transit.
otes
www.TukwilaWA.gov/SKCTransportationOptions
www.Hopelink.org/need help/transportation