c CONSTRUCTm MAGAZINE ISSUE ONE 2019

A Quick Ten with Jessica Baller Advice To Construction Cadets of 2019 Embrace Construction Technology To Chase Success In 2019 Intelligent site attendance Real time site visibility for via mobiles & kiosks Supervisors & Managers

Site Communications & Mobile inductions & compliance, Briefings including licenses & competencies

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signonsite.com.au [email protected] 1800 744 666 c CONSTRUCTm MAGAZINE ISSUE ONE 2019

Contents OPINION

04 A message from the President 17 Expert evidence: here’s how to get it right

06 CEO’s Column 18 Bring back the clerk of works 21 Embrace construction technology to chase success in 2019

INDUSTRY NEWS 23 Advice to construction cadets of 2019

08 A Quick Ten for Construct with Jessica Baller 26 Why more women are needed in building

REPORTS INNOVATION

10 Profts, Projects & Pressure: 2019 will see many 28 Prototype ofsite house can be built in a single day construction companies managing projects digitally for the frst time.

12 C4SMC Roundtable – What is holding back OSCM at the INTERNATIONAL job site? 29 Microsoft to pump $500m into afordable housing

14 Construction is third most stressful industry 30 Herzog & de Meuron unveils “hovering” building for the University of Zurich

POLICY 30 MVRDV design supertall towers with screen facades

16 How DesignBUILD is supporting the industry’s response to 31 The road to purpose-ft selection of the construction the Shergold-Weir Report manager

An introduction to the is published by The Australian Institute of Building Australian Institute of Building

The Australian Institute of Building (AIB) is incorporated by Royal Charter and PO Box 705 Jamison ACT 2604 is the preeminent professional body for building professionals in Australia and Email: [email protected] the Asia-Pacifc region. The AIB has a long and proud history of supporting and serving the building profession. For more than sixty years the Institute has Telephone: +61 (0)2 6253 1100 worked with the building and construction industry, government, universities and Website: aib.org.au allied stakeholders to promote the building profession, support the development of university courses in building whilst promoting the use of innovative building techniques and a best-practice regulatory environment.

The magazine is produced by The AIB is proudly supported by: Ontime Publications. For advertising rates please contact Steve Moxey on 0400 473 200

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The Australian Institute of Building cm 3 A message from the president

BY DAVID BURNELL, FAIB National President, Australian Institute of Building

Welcome to the frst edition of Construct for 2019. As we start the year, the weight of public opinion and focus has been squarely placed on the building industry. The commercial residential building sector now has the Opal Tower with memorable vision and headlines over Christmas, of residents needing to move out of their homes in a recently completed project.

We clearly represent a large range of the NCC; Finally we are already well advanced professional practitioners both around the with the planning for the Constructing New Verifcation Methods and country and internationally. We will have quantifed Performance Requirements; our World Conference which will be a large part to play in communication a highlight of the 2019 AIB Calendar. and education about changes that will be Energy effciency; You can review details and book your coming to address the fndings around this project. Our members will all be affected Accessible adult change facilities; early bird ticket on the web at www. constructingourworld.com to different extents as we start to deal with Amendments resulting from the the lessons learnt from this project. Volume Two Acceptable Construction There is a pre-conference site tour leg The issue of building quality is now Practice Review project, including roof planned for early arrivals, international high on the public agenda, developers, and wall cladding, decks and balconies, delegates and students on 18 September, designers, contractors and regulators all and fre safety; a packed two day conference program for have a part to play. While the enquiry New provisions for occupied rooftops 19 & 20 September, and the conference and a fully detailed review of all factors and similar spaces; dinner incorporates our National involved at the Opal Tower is advancing, Professional Excellence in Building the AIB is already taking steps to be Clarifcation amendments, including available to assist both members and those relating to egress; Awards on the evening of 19 September at industry agencies through our network of the Four Seasons in Sydney. And much more… and fnally; experienced practitioners. I encourage you to get involved in an AIB AIB assisting to Chair and host a two We have been actively engaged with event near you, register your recently day conference in Sydney - Safe Cladding, both Federal and State ministers around completed project for our PEA program building matters. Representing the AIB, Buildings and Facade Innovation Summit 2019. online before 15 March 2019 and plan I joined the round table meeting with to attend the Construction our World 20 peak industry groups to address the We have launched our 2019 Professional Conference this September in Sydney. Building Ministers Forum on the topic of Excellence in Building Awards program, ‘supporting compliance’ in February. and this year entrants are using our frst Enjoy a safe and productive start to 2019, Our engagement and advocacy roles are fully on-line registration and submission and I look forward to meeting with you at also actively working on your behalf with platform. This should now make entering a future AIB event. a number of stakeholders over the next a project submission easier than ever. two months with: The inbuilt template takes all project details in real time, and you can build the AIB involvement with the ABCB in submission content progressively after formulating their response to parts of registering on the secure portal. So get recommendations 2 & 3 of the Shergold- your entry registered and submitted so you Weir report; can start planning to attend a Chapter PEA Updated Governing Requirements in function between May and July this year. David Burnell FAIB

4 cm The Australian Institute of Building BY DAVID BURNELL, FAIB National President, Australian Institute of Building INTERNATIONAL 14–16 SETTING THE CONVENTION MAY NEW STANDARD CENTRE SYDNEY 2019

CEO’s column

BY GREG HUGHES CEO, Australian Institute of Building

Welcome to the frst edition for Construct for 2019 – and best wishes for a great year ahead!

I am hoping by now that you have all but Thursday 19th September – National The working up of a National Mentoring wrapped up your submission/s for this year’s Awards, Sydney (as part of the Program Professional Excellence in Building Awards. ‘Constructing Our World’ program) The response to our new online entry system Tickets will go on sale through our website has been extremely positive and by all in the not too distant future – so keep an eye accounts, saves a heap of time needed to put out for this. in an entry and makes the experience less ARCHITECTURE I am pleased to be working with relatively Greg Hughes onerous and almost a pleasure! new National President, David Burnell on a BUILDING If you still intend to put in an entry, then you number of fresh initiatives this year. Some of have until cob on 15 March so suggest you these include: CONSTRUCTION get a wriggle on and be a part of this great A new way of communicating with Awards program. For information, dates for the AIB via LinkedIn with the National DESIGN this year’s Awards are: President on issues relevant to the industry “OUR NEW ONLINE Thursday 23rd May – ACT A more refned Awards program (through states and territories) ENTRY SYSTEM HAS Friday 31st May – SA A bigger Awards program in Hong Kong BEEN EXTREMELY Friday 14th June – QLD – again feeding into the National Awards in POSITIVE AND BY ALL Saturday 29th June – WA Australia ACCOUNTS, SAVES A Friday 19th July – VIC/TAS The staging of an international conference ‘Constructing Our World’ in September this HEAP OF TIME” DesignBUILD brings Australia’s most Friday 26th July – NSW year (Sydney) enterprising Architects, Developers and Construction professionals together. Not only to connect in the most efficient way possible, but to raise industry standards as a whole. An invaluable opportunity to connect with peers, source quality materials, hear about legislation updates, and get insights into property trends, Excellence in Construction DesignBUILD is the cornerstone of the industry.

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6 cm The Australian Institute of Building INTERNATIONAL 14–16 SETTING THE CONVENTION MAY NEW STANDARD CENTRE SYDNEY 2019

BY GREG HUGHES CEO, Australian Institute of Building

ARCHITECTURE BUILDING CONSTRUCTION DESIGN

DesignBUILD brings Australia’s most enterprising Architects, Developers and Construction professionals together. Not only to connect in the most efficient way possible, but to raise industry standards as a whole. An invaluable opportunity to connect with peers, source quality materials, hear about legislation updates, and get insights into property trends, DesignBUILD is the cornerstone of the industry.

Supported by:

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The Australian Institute of Building cm 7 INDUSTRY NEWS

A Quick Ten for Construct

Each edition, Construct 1. What inspired you to begin a career in the construction industry? Magazine features a snapshot “THE AIB HAS GIVEN of a signifcant contributor to the The reason I chose to pursue a career in the ME A STRONG building and construction sector. construction industry was, firstly, for the opportunity to be able to work around the NETWORK OF This edition, we talk with Jessica world and experience different cultures in PROFESSIONAL Baller - WA Young Builders more depth than one can get from a holiday. RELATIONSHIPS THAT Alliance President working at Secondly I’ve always had a fascination Multiplex based in Perth: with and the other marvels of HAVE AFFORDED construction. I think it’s fulfilling to have ME COUNTLESS a lasting and tangible result from the time and energy that goes into a career. OPPORTUNITIES AND 2. What is the best thing about your job? ADVICE, EVEN AT THIS I’m grateful to be in the graduate program EARLY STAGE IN MY at Multiplex which allows me to rotate CAREER.” through a wide range of roles within a tier 1 construction company. This is a great way for me to get a broad understanding 5. Why did you join the Australian of construction and have the opportunity Institute of Building? to work on some of the most exciting I joined the AIB as a student member when projects in Perth. There’s also a great I first began my Construction Management company culture and many supportive, course at Curtin University because I knowledgeable people around that help in thought it would be a good way to begin my development. engaging with the industry. 3. What is the current project that you 6. What is the most rewarding aspect of are working on? your AIB membership? I’m currently in a site supervision role on a The network. The people you know in large data centre in East Perth. The project construction are just as important as what opened my eyes to the complexities of the you know. The AIB has given me a strong systems put in place to operate a cloud network of professional relationships that based data storage facility, and how the have afforded me countless opportunities uninterrupted operation of these facilities is and advice, even at this early stage in my crucial to small and large businesses career. 4. How do you see your career The AIB has also given me the opportunity progressing from this point? to work my way up from a committee member to president in the WA Young My plan is to see out my graduate program, Builders Alliance, which has helped and experience all the different roles, with develop my leadership skills and work an open mind before I make a decision effectively in a team. In this role I have on which career path I would like to been able to give back to students who will pursue. I would also like to get involved be the next generation of our industry, and in implementing some of the emerging be surrounded by passionate and driven technologies in construction. individuals on the WA YBA Committee.

8 cm The Australian Institute of Building 7. Where do you see the building and better. I feel the sector needs a review of skills and converse with professionals construction industry in the next ten the current regulations to make sure that in the industry. If you want to take it a years? they are still relevant and are serving the step further - rather than just being a intended purpose. As part of this review In Australian construction in 10 years, so member, try to getting involved in an process, Australian construction should also 2029, I think we will see the use of BIM organisation and volunteering your time. I align the regulations across the states. as an industry standard and the uptake can assure you that your career will benefit of sustainable concrete substitutes and a 10. What advice would you give a exponentially from the time and energy that few other building materials. We will also student of building and construction as you put in. increasingly see builders being engaged in they look to enter the profession? the early design stage to deliver the most My advice would be to make sure you constructible design. give some focus to learning soft skills like 8. What would you like to see change in working in teams, time management, and this space? presenting with confidence, as well as the course content. This is where you can As a bit of a greenie, I would love to see gain advantage when applying for jobs, “I THINK IT’S this industry as a whole become more because at the end of the day, everyone efficient with its use of materials and who graduates with you will have the same FULFILLING TO more resourceful with waste management. piece of paper. There are opportunities HAVE A LASTING AND There’s positive progress being made, to develop these skills throughout your but we still have a lot of room for course such as group assignments and TANGIBLE RESULT improvement. presentations so make sure to get the FROM THE TIME AND most out of these. Joining professional 9. Do we need to be more regulated organisations such as the AIB’s Young ENERGY THAT GOES across the sector? Builders Alliance is another great way to INTO A CAREER.” I don’t think more regulation is necessarily get exposure to the industry, develop these

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The Australian Institute of Building cm 9 REPORTS

Profts, Projects & Pressure: 2019 Will See Many Construction Companies Managing Projects Digitally For The First Time. Industry Predications 2019: Engineering, Construction & Infrastructure

Author: Kenny Ingram: IFS Global Industry Director for Engineering, Construction & Infrastructure

2019 will see a digital leap forward as many construction companies explore implementing integrated business software into their business for the very frst time. Tighter margins, global skills shortages and new industry entrants are all ramping up the pressure on traditional construction businesses to deliver greater productivity and more integrated, cost-efcient projects, on time, every time.

Prediction #1: estimates that over 2 billion new homes while speeding up the supply of new homes will need to be built over the next 80 years. to the market,” said Head of the Offce of 50% of all construction projects worldwide Modular manufacturing enables affordable the CE for the Ministry of Housing and will include modular content by 2022, houses to be built faster and at higher Urban Development, Brad Ward. And driven by the growing global skills shortage volume. Driven by a worldwide shortage in Australia, the modular construction In January 2018, innovative Australian in skills and housing, increased modular segment – while only around three percent company Pro9 Global announced that it had construction will impact the construction of construction activity – is growing twice raised $8 million in capital to build a new industry massively in 2019. as fast as the traditional construction manufacturing plant in Sydney. What does industry. In New Zealand, the government’s the Perth-based company manufacture? KiwiBuild initiative – launched in 2018 NEW ENTRANTS WILL MAKE Prefabricated, precision building systems with the aim of building 100,000 homes AGILITY EVEN MORE ESSENTIAL that have the potential to reduce building for frst home buyers over the next decade costs and construction timeframes. And it’s Around the world, 2019 will see growing – is procuring large numbers of affordable just one among many. At IFS, in 2018 we numbers of traditional construction homes using offsite manufacturing. Forty- had four times greater customer activity companies begin opening modular four domestic and international providers around modular construction than in any factories to stay competitive. And more were recently invited to present proposals previous year. new players will enter the industry – from to KiwiBuild in the frst part of 2019. manufacturing, supply chain and logistics, From schools in Ireland to prisons and “A key objective of KiwiBuild is to foster to local governments, banks and insurance hospitals in the United States; from innovation and increase the capacity of companies. Many will be able to offer sustainable luxury apartments to vast the construction sector while reducing fexible fnance and service packages too. workers’ dormitories, 2018 has seen the cost of building new homes. Offsite modular construction go well beyond hype. The pressure on incumbent building frms manufacturing is an important tool in this In 2019 it will get even stronger, with to adapt will be huge. They’ll need tighter process. It can deliver high quality design housing shortages a key driver. The UN control and more adaptability over every

10 cm The Australian Institute of Building REPORTS

aspect of their projects. Proving they can, if manufacturing, supply chain and software I’ve always argued that Building Information necessary, partner up with larger networks engineering sectors. And given all this, Modelling (BIM) will be a driver of digital of suppliers, offer services and maintenance who knows, could even digital giants like asset life cycle management and integration. on assets once built, include equipment hire, Amazon or Uber one day see construction BIM is an integral part of moving from and yes, even offer or manufacture some as a sector ripe for disruption? If so, who’d a document-driven to data-driven world. modular units or components. It all adds up put money on the industry in its present state In 2019, I believe we’ll see the frst to an urgent need for better, more integrated surviving the challenge? construction companies take their frst steps digital management of complex, demanding into discussing how to merge and build on The bottom line is that many construction projects. That need is driving my second the strengths of combining the two systems: companies are highly exposed. In 2018, industry prediction. BIM and ERP. we saw huge ongoing efforts to drive Prediction #2: effciencies, increase productivity and Many frms have now started to integrate In 2019 more construction companies than establish repeatable delivery. In 2019, the BIM models into their business. But building ever before will start trying out integrated pressure will be even more intense. The BIM on its own without an integrated business software – for the very frst time need for adaptability has never been more business system, is only a small part of the urgent. 2019 will be the year when many picture. As a business system, ERP takes all 10% of traditional construction frms could companies fnally start considering systems the functions of the business and provides go out of business over the next 5 years. like ERP not as isolated back-offce fnance it with one set of data, enabling it to fow In Australia, predictions of a construction functions – but essential, joined-up systems through a project’s life cycle all the way industry downturn have become common, that provide urgent coherence, speed and from inception to disposal, and enabling any along with property price falls and even effciency throughout a project or business. combination of service or asset management falling rents in some previously overheated 2019 could be the year when construction in between. markets. Competition around delivery and takes a giant leap forward, embracing digital For manufacturers, integrating ERP as a productivity will be ferce. Many companies adoption. will fnd themselves balanced on a knife- whole business system, rather than a single edge of opportunity. Shrinking proft margins Prediction #3: fnancial tool, is old news. They’ve been successfully integrating CAD with ERP for and increased competition will mean Digital asset life cycle management, unprecedented pressure on productivity and years. However, for many companies in the integrating both BIM and ERP, will emerge delivery. construction industry, that journey remains as a future need-to-have to be made. But 2019 will see many taking As a result, 2019 will see more frms moving The collapse of Carillion, one of the UK’s their frst, vital steps. from being document-driven to data-driven. largest construction giants, sent shockwaves Many will take their frst steps into digital, ABOUT THE AUTHOR through the construction industry. The and make their frst investments in integrated company built and maintained major assets Kenny Ingram is the Global Industry business systems like Enterprise Resource such as schools, prisons, hospitals and power Planning, or ERP. Two main drivers will turn Director for Construction, Contracting, stations across the UK – before collapsing integrated business systems like ERP from a Engineering and Infrastructure at enterprise 1.7 billion euros in debt, overnight, in nice-to-have into a need-to-have. applications company IFS and a key member January 2018. While analysts have endlessly of its Product Direction Board. Kenny is GROWING MARGIN AND debated how and why, insiders point to many regarded as one of the top specialists in COMPETITIVE PRESSURES systemic faults. Certainly in a company that project-based business systems and has been With proft margins as tight as they are, size, spread over that many projects, it seems heavily involved in driving the IFS strategy many construction frms feel as if the more fair to say that without a central, integrated in this area for the last 16 years. business they bring in – the less money they business system it would be all too easy for See: IFSworld.com make. And global competition is growing senior management to get a full picture of powerfully too. The Engineering News the truth. For the truth to be hidden. And Record’s Top 100 Global Contractors for for projects to be kept separate and siloed, 2017 found that an increasing proportion of fnancially and operationally. the world’s Top 100 Global Contractors were Construction companies with broad ERP from Asia, going from 41% in 2010 to 51% implementations, on the other hand, have the in 2017. Most analysts predict that China, power to connect and integrate all functions India and the US will all be winners in the in a project – from fnance to operations to forecasted 8 trillion USD growth expected in design – enabling maximum adaptability. A construction by 2030. major Australian construction company has Companies like China Communications seen the value of such systems integration Construction, Hyundai Engineering & and engaged IFS to implement an ERP Construction and Samsung C&T represent solution to increase visibility and control a serious threat to industry incumbents. over project costs and revenues. Consistent Taken by revenue alone, even by 2017 the processes, a modern user interface and a Top Four and seven out of the world’s Top single repository for all information have Ten largest construction companies were streamlined everyday tasks and improved all Chinese. And many are able to offer team dynamics. As a result, the company has highly competitive and fexible fnancing increased effciencies in managing contracts, packages. As we’ve seen, the rise in subcontractors, purchasing and materials, modular is bringing in new entrants from the and can deliver better services to its clients.

The Australian Institute of Building cm 11 REPORTS

University is tasked with helping to rationalise these challenges. Sharing C4SMC Roundtable – these challenges and collaborating to fnd answers is fundamental. Recent Developments What is holding back OSCM Some clients have formed the view that the future delivery of their services and the facilities needed to deliver them; will at the Job Site? depend on smarter ways of specifying, procuring, manufacturing, assuring and operating buildings. At the same time clients are being challenged to re-appraise their own business models as they realise that the future built-world will need to be more agile, adaptable, resilient, sustainable and smarter. Buildings are getting smarter and making them also needs to be smarter. The Internet of Things (IoT) will have a lot to do with this, but so will new technologies such as Blockchain and Artifcial Intelligence and the impact of Big-data. In NSW, Schools Infrastructure (SINSW) are testing the options that are available in OSCM driven procurement. SINSW are looking to lead in creating future school buildings that have more adaptive and resilient typologies as their schools need to accommodate new-builds, plus the expansion and repurposing of existing facilities. Similar strategies are being explored by other public and private clients nationally. Each face achieving more for less as the forces of rising construction Conversation Theme pieces & parts that all form part of making costs, skills shortages and uncertain today’s Built World. The Off-Site Construction Manufacture industry performance play out. (OSCM) conversation has largely been The conversation theme for this Roundtable Concurrently, the challenges of procuring focused on off-site manufacture until now. is to discuss the observable short comings new buildings from many sources and There are many arguments given as to in optimising the integration of OSCM increasingly through global supply chains why this momentum is running into road on-site. The idea is to consider the key throws up more challenges including; blocks. Arguments often centre on the lack areas that could be explored to bridge regulatory compliance, logistics, off- of preparedness of construction customers what is frequently described as the de- site payments, technology integration, to adopt Early Contractor Engagement coupling point between OSCM and on-site lowering-carbon and ethical sourcing. (ECE), others argue that there are wide construction organisation. Some of these gaps between BIM and DfMA technologies areas may include; With this background, the conversation as projects make their way to the factory now shifts to the question of what A lack of universal measures to evaluate processes and others point to the immature happens on a construction site when over the achieved productivity beneft of OSCM nature of many OSCM enterprises who 50-percent of what is fabricated on-site on-site seem to offer smart solutions, but in the today is transferred off-site. Few in the end, these come up short. The promises of Clients not understanding how the industry have given much attention to OSCM remains elusive. OSCM business models work and how this conversation. The momentum in this to engage with them to enable available direction seems to be gathering pace. The purpose of the c4SMC Inter-University benefts to be realised The implications will be profound. Issues Roundtable is to discuss these issues and to include; develop the next Joining up Construction The proponents of OSCM failing to conversation that could beneft the industry. understand that in the end their pieces and How will construction that continues parts need to join-up in order to make ft- to be defned by traditional trade measure Background for-purpose buildings and procurement be redefned to refect the Over the last 10-years the OSCM actual work to be performed on-site? Contractor and academic conversation (often centred around Prefab misunderstanding of OSCM being clouded How will the residual work be packaged and Modular) has been advocated by many by the challenges of business as usual and organised? interests. Many of those frst advocates and the prospect of construction chaos have not made it through their formative What new skills will be required for continuity enterprise beginnings to mature into viable construction managers and the workforce? providers of the services, technologies and The c4SMC initiative at Western Sydney How will the regulators of construction

12 cm The Australian Institute of Building REPORTS

prepare and become future ready? of the OSCM process and the residual work that enables both off-site and on-site involves sequential elemental packages management to connect and engage What will the primary functions of a head seamlessly during the performance on-site contractor become as projects evolve into The traditional challenges of poor design places where assembly of OSCM on-site, and construction co-ordination should have Dealing with payments and executing progressively outweighs traditional work? passed to enable the expectation that their change management where required resolution on-site is no longer required How can the future of construction In this scenario a modern DDC contractor narrative for on-site be developed to That the DDC contractor will integrate will have exercised most of their service and embrace smarter, better, faster, safer, more the quality assurance processes of OSCM risk management value proposition before compliant, more resilient, less wasteful into a continuum that is enabled by modern actual work starts on-site. It is possible that and cheaper – at least 50-percent faster and technologies to fow through the on-site some DDC contractors will have few direct progressively 30-percent cheaper? work, commissioning, building acceptance, employees on-site to enable a substantially Where to from here for on-site? payment and into life-cycle functions different construction setting to occur. This The generation of construction waste as would result in a major reallocation of time It could be argued that one of the main related on-site overheads and infrastructure constraints holding back OSCM momentum a result of traditional on-site construction fabrication processes no longer being to occur for just the periods necessary, is a lack of envisioning how the future mostly by others. construction work-site will function and performed, is reduced by at least 80-percent what this means for a head contractor. For The wider construction industry The above scenario will have implications the purpose of this conversation participants experiences of injury both on and off-site for educators and regulators of construction. are asked to consider; have been reduced by 80-percent and that These insights would enable organizations like TAFE to reweight their vocational and The head contract will involve the zero construction deaths defnes work technical education offerings to support a management of Design Development and practices modern construction industry. They will also Construction (DDC) having been awarded In this context, the role of the modern head be of beneft to regulators like the Building following 10-percent concept design contractor will require comprehensive re- Professionals Board and SafeWork NSW The DDC contractor will have managed imagination. The focus of this conversation as they come to terms with overseeing the the procurement of the OSCM inputs is the residual on-site functions. The performance, licensing and accountabilities and assumed responsibility for complete following scenario is offered for discussion. of modern constructors and the workforce. documentation and manufacture integration The principle residual on-site functions for They may feed into a new modern The DDC contractor will have complete the DDC contractor will primarily be; construction contract. responsibility for scheduling, logistics Risk management and assurance The Inter-University Roundtable will management and supply chain assurance provide an opportunity for each participant functions, both off and on-site Logistics, work fow co-ordination and to share their insights and to challenge arranging sequential possessions of site various scenarios as a consensus position is Procurement and manufacture of the for elemental work packages performed by OSCM elements for structure and envelop pursued. multi-skilled self-managing teams have enabled advanced manufacture for Co-Authors: assembly for at least 4 months prior to on- Being the prime responsible person on- site possession and need – the focus being site under the OH&S regulations, assuring David Chandler OAM - Industry rapid structure assembly and enclosure site access is limited to those properly Engagement Lead – c4SMC prepared and inducted At least 50-percent of the previous on- Professor Srinath Perera – Director, Centre site trades’ fabrications have become part Providing a shared site offce hub for Smart Modern Construction

The Australian Institute of Building cm 13 REPORTS Are your showers ticking time bombs?

Despite builders best efforts, leaking showers are consistently listed in the BSA’s top ten defects. Sadly, sometimes this is due to sub-standard workmanship, but most of the time it is the design of the shower itself which is creating the potential for disaster.

Most contractors are at a complete loss as to why, but detailed testing has shown how, by the action of expansion and contraction, water is “pumped” along glue cavities to escape the shower enclosure, no matter how well it is water-proofed. The best way to prevent the problem is to seal the screen directly to the membrane, and NOT to the tiles. Waterstop Streamline provides: • Positive connection between screen Construction is My business has expanded rapidly and membrane since we started using the Waterstop • Maximises fl oor area Streamline hob and I now have tilers • Provides a template for following trades recommending the Waterstop Streamline Third Most Stressful Industry • Ensures correct fall to waste system – and me – to other builders. • Complies with and exceeds AS3740 Everyone that uses it loves it. By using Waterstop Streamline I know the shower will be perfect every time. • Modern, cost effective, one-piece design Mr Fred Meddings, Managing Director Employees in the construction industry are just under half (47%) were concerned about interest in everyday activities and 27% claimed Watertight Australia (Water-proofers) It has to be, because this product working in the third-most-stressed sector in the their current salary prospects and more than a that problems with stress were leading to • 20 different shapes and sizes is designed to dictate placement of UK. third (36%) admitted to feeling stressed about unhealthy eating. • Minimum change for maximum benefi ts all of the other components to make redundancy. That’s according to new research from insurer up a complete shower. It’s virtually Eugene Farrell, mental health lead, AXA PPP AXA, as part of its 2018 Stress Index. Meanwhile, a total of 22% of workers overall impossible to stuff it up. Remove the doubt. Fit Waterstop Streamline ... admitted to being concerned about artifcial healthcare said: “This research shows that It found that 82% of workers in building and Mr Glen Whitehead, Managing Director intelligence or robots replacing them at work. Britain’s workers are struggling to manage and forget about leaking showers. BJM Developments construction were stressed at least some of the their levels of stress. Even in the least stressed time during a typical week. Listening to music was the most common way for Britain’s workforce to relieve stress, with sectors – such as training and education and That was just behind the most-stressed sectors – 37% of Brits playing their favourite songs to manufacturing – the vast majority of staff are accounting and fnancial services, and cleaning unwind. A further 32% watch TV and just over stressed at least some of the time during a and domestic services – each of which were on a quarter (26%) read books. Rebated or flow-through shower Hobbed shower Waterstop Streamline 87%. typical week. While some favour healthy pursuits such as Screen Meanwhile, employees in the training and “What is promising is that many respondents Screen Streamline exercise (28%) and gardening (12%) others ‘sealed’ Screen sealed to tiles to membrane education sector were the UK’s least stressed, are turning to healthy ways to manage stress Tile comfort eat (21%), drink alcohol (19%) and Screen ‘sealed’ Screen with with silicone silicon Keyway

with 29% of staff never or rarely stressed. Screen by taking time to exercise, which is a much Water escapes to tiles with silicon to trap Tile smoke (8%) to relieve stress. shower enclosure In manufacturing, the second-least-stressed Tile Water Water path liquid better option than comfort eating, drinking escapes membrane industry, that fgure was 27%. Perhaps more worrying is the impact of stress Water path shower Tile or smoking. Stress can cause feelings of enclosure Tile height has on the health of the workforce. According Bathroom gauge The study, which looks at stress inside and anxiousness, restlessness and can make people floor tile to the study, 41% feel anxious because of Bed Bed Hob height Bed outside the workplace, also revealed the issues Membrane Bed optional stress, while 36% feel tense and 29% said that feel isolated, so it is important that anyone Membrane keeping staff of all sectors awake at night. Substrate stress causes restlessness. struggling to cope seeks help – for example, Splitting time between work and home is a Membrane major concern, with employees worried about In addition, 27% said that were not getting from their GP or from the helplines provided by being contacted outside of working hours (65%) enough sleep due to stress, just under a quarter mental health charities such as Mind, Rethink and their work life balance (64%). Meanwhile, (24%) revealed that stress was causing a lack of Mental Illness and the Samaritans.” For more information, visit www.waterstopstreamline.com.au Phone 07 5426 3700 Fax 07 5426 3711 Email [email protected] WATE12239

14 cm The Australian Institute of Building Are your showers ticking time bombs?

Despite builders best efforts, leaking showers are consistently listed in the BSA’s top ten defects. Sadly, sometimes this is due to sub-standard workmanship, but most of the time it is the design of the shower itself which is creating the potential for disaster.

Most contractors are at a complete loss as to why, but detailed testing has shown how, by the action of expansion and contraction, water is “pumped” along glue cavities to escape the shower enclosure, no matter how well it is water-proofed. The best way to prevent the problem is to seal the screen directly to the membrane, and NOT to the tiles. Waterstop Streamline provides: • Positive connection between screen My business has expanded rapidly and membrane since we started using the Waterstop • Maximises fl oor area Streamline hob and I now have tilers • Provides a template for following trades recommending the Waterstop Streamline • Ensures correct fall to waste system – and me – to other builders. • Complies with and exceeds AS3740 Everyone that uses it loves it. By using Waterstop Streamline I know the shower will be perfect every time. • Modern, cost effective, one-piece design Mr Fred Meddings, Managing Director Watertight Australia (Water-proofers) It has to be, because this product • 20 different shapes and sizes is designed to dictate placement of • Minimum change for maximum benefi ts all of the other components to make up a complete shower. It’s virtually impossible to stuff it up. Remove the doubt. Fit Waterstop Streamline ... Mr Glen Whitehead, Managing Director and forget about leaking showers. BJM Developments

Rebated or flow-through shower Hobbed shower Waterstop Streamline

Screen Screen Streamline ‘sealed’ Screen sealed to tiles to membrane Tile Screen ‘sealed’ Screen with with silicone silicon Keyway Water escapes Screen to tiles with silicon to trap Tile shower enclosure Tile Water Water path liquid escapes membrane Water path shower Tile enclosure Tile height Bathroom gauge floor tile Bed Bed Hob height Bed Membrane optional Bed Membrane Substrate

Membrane

For more information, visit www.waterstopstreamline.com.au Phone 07 5426 3700 Fax 07 5426 3711 Email [email protected] WATE12239 POLICY How is supporting the industry’s response to the Shergold-Weir Report

In August 2017 the Building Ministers’ Forum (BMF) asked Professor Peter Shergold and Bronwyn Weir to assess the effectiveness of compliance and enforcement systems in the Australian building and construction sector. The Report they prepared examined issues arising from state and federal government responses to the use of combustible cladding, which is believed to have been a major cause of both the Grenfell fre in London in 2017 and the Lacrosse fre in Melbourne in 2014. The recent evacuation of 3,000 people from Sydney’s Opal Tower and surrounding areas due to a cracked panel vindicated the report, showing there are signifcant cracks in the Australian construction industry. The Report contains 24 recommendations, including better training and registration of building practitioners; clarifcation and strengthening of the roles of regulators; Such a Minister would be able to drive The AIB are pleased to support improving information and documentation through legislation and address issues DesignBUILD again when it returns to relating to construction projects, and raised by the Report, such as the roles and Sydney this May. Taking place from 14 – 16 improvements in the safety of building responsibilities of regulators, and continuing May at the iconic International Convention products. professional development. Centre (ICC) Sydney, DesignBUILD 2019 Why Australia needs a federal Minister of Regulation on the agenda at DesignBUILD continues to provide a platform for the Building industry to engage and share information. At this crucial time for legislation and The Australian Institute of Building regulation, the industry is looking to As the cornerstone event of our industry, (AIB) contributed to the Report and its recommendations, which it endorses. reform and improve operating standards. DesignBUILD is pleased to announce that As Australia’s leading trade event for Bronwyn Weir (co-author of the Shergold- CEO Greg Hughes said the Report shows the architecture, construction and design Weir Report) is speaking as a keynote in the why Australia needs a dedicated federal communities, the DesignBUILD Expo Speaker Series at this year’s event. Minister of Building and Construction. is supporting these efforts, taking an “This is … an industry that employs active stance in encouraging industry Visitor registrations are available at approximately 10 per cent of Australia’s education, change and networking. As such, designbuildexpo.com.au. Register now to workforce and generates approximately 12 DesignBUILD 2019 is centred around the receive industry and event updates as well as per cent of Australia’s GDP,’’ he said. theme of Setting the New Standard. saving the $25 door fee on the day.

16 cm The Australian Institute of Building OPINION

An expert architect reporting to the Grenfell “An early appointment can give your Tower inquiry was removed from the legal team the ammunition they need for a proceedings. Despite holding himself out as breakthrough in negotiations” Expert an architect, he was not registered with the Lawyers should help ensure the expert ARB. input maximises your chances of a quick In the case of Merit Merrill v ICI and resolution, and can instruct the expert for referring to a “preponderance of partisan best results. They will also usually have an evidence: established contact book of reputable experts experts”, the judge said: “There are some jurisdictions where partisan expert evidence who are right for your dispute. is the norm… this jurisdiction is not one of Often, obtaining early expert advice Here’s How them.” increases the success of early dispute In a land valuation case, the tribunal resolution. This is especially likely where took exception to an expert’s employer there are unusual or complex technical working on a contingency (no-win no-fee / questions to be resolved. To Get It percentage) basis. They said of the multi- An early instruction can also avoid the disciplinary practice involved: “It remains cost of instructing experts to produce wholly unacceptable for an expert witness, court compliant reports. Complying with or the practice for which he or she works, what’s known as ‘Part 35’ of the Civil Right to enter into a conditional fee arrangement Procedure Rules (the rules that govern court without that fact being declared.” procedures) is crucial. But preparing a full Working with experts whose evidence and detailed report can take time. By Chris Kirby-Turner is challenged in this way is damaging An early appointment can give your legal to an otherwise respectable case. Their team the ammunition they need for a evidence will lack credibility or may breakthrough in negotiations. Disclosing A strong expert witness can tip the scales even be inadmissible. Costs will likely be preliminary expert evidence can also of a claim in your favour but a bad one can unrecoverable, and considerable management be helpful in the run-up to mediation, do extreme damage, as Chris Kirby-Turner time and money will be wasted. particularly when claiming against parties explains. covered by professional indemnity insurance. Getting the most from an expert The technical nature of construction disputes A good expert witness can be very helpful, Instructing an expert can be an expensive mean they often hinge on expert evidence. but a bad expert or a poorly instructed one process, particularly when complex A profession has evolved dedicated to can be extremely damaging to a claim. preparing and presenting evidence for technical questions and detailed facts need tribunals or courts. investigation. When appointing an expert to Chris Kirby-Turner is a partner in the advise on your dispute, doing so supported construction & engineering team at Thomson Expert witnesses are an exception to the by legal advice is important. Snell & Passmore solicitors rule that witnesses cannot give opinions. Where a tribunal needs to determine complex technical issues of liability or the value of a claim, expert evidence is often vital to success. Avoiding common pitfalls Experts are usually paid by either party in the dispute, rather than the tribunal. However, their duty should be to the tribunal and they should be entirely impartial. There have been cases over the years in which experts have acted as a ‘hired gun’ for the party paying their fees, rather than acting impartially. The courts take a very dim view of experts who do not understand their role or do not execute it properly. In 2013, an expert in a dispute relating to the Liverpool Museums project came under fre for being partisan. It was said he was “seeking to defend the indefensible for the beneft of [the architect]”. There have been several instances of case law this year:

The Australian Institute of Building cm 17 OPINION Bring Back The Clerk of Works

In the wake of the Opal Tower debacle, Michael Hegarty explores the role of the Clerk of Works, and the need to return this key project role to Australian construction sites to rectify the shortcomings of quality control in today’s industry.

Like most industries, construction depends encouraged to consider are “design and time ‘eyes and ears’ on site for the client. on people with diverse skills working construct” contracts that put the builder in The clerk is not a mediator, arbitrator or together to achieve high quality outcomes charge of most contract elements and the an adjudicator, but the person who gets to in challenging, complex and sometimes client responsibility is reduced to paying the know the bricklayers, the plumbers, the dangerous environments. Most of those bill and accepting the outcome. The role of electricians, roofers and carpenters – the with industry experience value the input, the client’s site inspector (Clerk of Works) person who ensures that the job gets done knowledge and skills of all participants has also disappeared in Australia since the and is done properly. The Clerk of Works in the project journey through design, 1980s, even though it remains a key project role is a longstanding one for centuries approvals, documentation, construction and role in most other countries including the because it has stood the test of time; it is commissioning. In the UK, construction site UK, USA, Hong Kong, Ireland, Spain and in not an anachronism or a thing of the past. In inspection and verifcation are embedded developing countries such as Kenya. the last three years in the UK the number of in the process. The daily on-site presence The lack of construction checks and balances Clerks of Works has doubled for one simple of a Clerk of Works building inspector is and independent site inspections has come reason: the clients want them. supported by weekly, fortnightly or monthly under considerable public and political inspections by the design team, and Local The British adjudicator and barrister Tony scrutiny over the last year. Over the last 40 Authority Building Inspectors have the right Bingham once declared that: years, the industry in Australia somehow to inspect at any stage. allowed that independent inspector role “The cost of a clerk of works per annum is People generally don’t build very many to be removed from standard practice in cheaper than a day in court.” buildings in their lifetime so they depend parallel with the privatisation of regulatory In the UK’s post-Grenfell world there is certifcation. So now, on more than half of on advice from construction professionals, a duty on all clients to ensure that site the construction sites in Australia, there government and the building industry as works are properly and safely undertaken. is no full-time independent inspector, and to the best way to deliver what they need. At the same time the construction industry in many cases the design team has been These buildings will need to last at least 30- continues to minimise ineffciencies, novated from the client to the builder – that 40 years and they cost a lot of money. With reduce adversarial behaviours and embrace that in mind an entire branch of the industry is to say that the builder is now paying them, modern technology including robotics, is now dedicated to cutting up-front costs, or so they are not in any sense independent. modularisation and on-site 3D printing of value management as it is euphemistically This has not led to any real cost effciencies buildings. called in the industry. This focus can set up for construction and over the last 40 years a project tension with those who are more the number of managers on projects has There are now specialist frms offering interested in creating long-term effciency or multiplied exponentially, with most of these cohesive Clerk of Works services, so it isn’t long-term quality. working for the builder. simply -person job it was in the past. They are able to offer the service to clients Among the cost-cutting initiatives that Some of our clients are starting to question at not a huge cost, but in the knowledge clients for buildings are frequently the advice they had previously been given. They want the design team to act for them that clerks offer huge value with their during the construction stage and they commonsense understanding of construction, defnitely do not want the design team to the respect in which they are held by the spend the construction stage seeking cost workforce, and their regular presence on effciencies for the building contractor site. With design and construct contracts, with little or no beneft to the project or there is the need to inspect site works the client. They also want site inspection more than ever, whether it’s checking the improved and they are beginning to realise contractor is pouring concrete correctly or is that build quality can best be delivered by storing timber doors and frames in the site an experienced person or team with full- compound properly. time or more frequent presence on site, and A Clerk of Works checks standards of importantly working for the client rather workmanship and materials, making sure than the builder. that the design specifcations of a project The role of Clerk of Works dates back are actually followed. They can challenge at least to the 13th century. It is the full- contractors about why they have made

18 cm The Australian Institute of Building OPINION changes and ask them to defend their architect be looking after that?’ or ‘Shouldn’t clerk of works helps to protect the client’s decisions, and will report back to the client the building certifer be responsible?’. Proper interests throughout the construction process. if not satisfed. On site, the Clerk of Works site inspections by the architect can only take When employing or appointing a clerk of is on the lookout for any poor workmanship place when they are being paid to provide works or construction inspector, the client or defects in building works that could lead the service, while building certifers are not will not only beneft in terms of experience, to time and cost problems further down the there to police the quality of workmanship or they will also have the reassurance that their line. Any issues will be fagged immediately detailing. interests are being safeguarded.” rather than being compiled near to the end of In the UK, demand for Clerk of Works a project. Most building contractors welcome the input services is such that the RIBA has just of a Clerk of Works as it is much more costly Once a commonplace fgure on sites, the published an updated 2018 edition of for them to fx errors if they aren’t picked up Clerk of Works is increasingly rare in the Clerk of Works and Site Inspector early and other trades have worked over the construction projects in Australia today. Handbook. This explains what a Clerk of top of work to be made good. There is a good argument to be made Works looks for on site and provides advice that many of the shortcomings of quality that any architect can arm themselves with. Skills and Characteristics control in today’s industry can be traced to It describes the traditional site inspector Clerks of Works have: the sidelining of this valuable part of the role in detail, as well as how the duties and process. responsibilities of a Clerk of Works relate to a good general understanding of the contemporary construction projects. specifc construction inspection process, in Jerry Shoolbred, Clerk of Works from Anglia particular around the inspection of materials Ruskin University, noted: It is not only clients and architects that and quality of work beneft from the services of a Clerk of “Architects are not given the time. Squeezed Works on site; Chartered Surveyors and an understanding of the obligations fees mean that they have to hand control to most of the construction industry support of all parties, including requirements and contractors. Very often their involvement the reintroduction of this role into the boundaries on site is limited to site meetings with little Australian construction industry to align opportunity to do real site inspections.” the foresight to identify issues or potential with international good practice. issues and the ability to suggest alternative There is something of a void that the Clerk The UK-based Surveyors Institute (RICS) methods or mitigation techniques of Works used to fll. Firms offering Clerk of website states: Works services are often faced with clients a focus on quality, reducing the need for who ask questions such as: ‘Shouldn’t the “Independent third-party inspection by a reworking and double handling

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The Australian Institute of Building cm 19 OPINION

impartiality, offering a fair, considered and inspected at regular intervals to work, but it is essential to have relevant and independent approach to ensuring value minimise problems, defects and rework experience. Clerks of Works usually enter for money for the client the profession after some years’ experience materials: should be inspected to ensure an awareness of acceptable standards, that they are correct and of an appropriate at craft or technician level in construction, benchmarking and identifying where work quality to ft their purpose architecture or civil engineering. does not conform to regulation defect rectifcation: defects can be Recent headlines have focused on the issues the ability to record their fndings minimised and resolved when regular, of inadequate onsite quality control on concisely thorough inspection is factored in to the construction sites around the country. While the industry races ahead looking for ways the ability to offer a professional opinion construction process to cut costs and ‘manage value’, we’ve seen and recommend alternative approaches and recommendations: clerks of works the once vital project role of Clerk of Works corrective actions can make recommendations to the client sidelined at a time when we need quality throughout the construction process about knowledge of construction materials and control more than ever. As clients and the materials, the quality of work and so on. components, including their use, limitations general public increasingly question the lack and possible alternatives A Clerk of Works’ ability to deal with all fve of checks and balances and independent site an understanding and knowledge of the factors, however, depends on what basis they inspections in the Australian construction practical and legal aspects of health and are contractually employed. industry, the impetus could be there to bring safety. The UK’s Institute of Clerks of Works back the Clerk of Works. Areas of Focus states that the number of Clerks of Works is Michael Hegarty AIA RIBA is the National growing and there is currently a shortage. Practice Leader of GHDWoodhead and a When a Clerk of Works is appointed, there They state that there are several thousand registered architect (UK and Australia) with are a number of factors on which they can Clerks of Works working on sites throughout focus, including the following: over 30 years’ experience in the construction the UK. Employers include local authorities, industry. GHDWoodhead is one of the top compliance: buildings need to be health authorities, government departments, three largest architectural practices in the inspected for safety and structural integrity large industrial and retail companies, Australasia region based on the annual World architectural practices and consultancy frms. to ensure that they conform to statutory Architecture rankings (WA100 2019) and the regulations and laws Self-employment is common. There are no only Australian frm in the global top ten for quality of work: needs to be monitored set qualifcations needed for entry to this government work.

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20 cm The Australian Institute of Building Embrace Construction Technology To Chase Success In 2019

By Callan Mantell, Area Vice President, Oracle Construction and Engineering

The construction industry in Australia makes up just over eight per cent of our GDP and employs a whopping 1.1 million people. With this in mind, in the year ahead, the top priorities for construction businesses should be to continue to invest in technologies promoting standardised, organisation-wide process - with the ultimate goal of process automation; along with improving data collection and data use. So, when we talk about the technologies that will have the biggest impact in the construction industry in 2019, it’s important to think about them in the context of how they can support these top business priorities. By taking a closer look at the ongoing challenges fueling these drivers of success, we can better understand how current, rapidly advancing technologies can and will help turn business challenges into competitive advantages. Strategy is key to project success According to KPMG’s 2017 Global Construction Survey, 72 per cent of respondents say technology is prominent in their strategic plan or vision. However, less than half (48 per cent) of respondents say their company has developed a data/technology strategy or road map. Fortunately, while most companies’ strategies may not yet be fully established, we are certainly heading in the right direction in terms of technology adoption. Still, more construction businesses need to fully embrace modern project delivery technology that enables project teams and other stakeholders to leverage common tools to drive automation and process improvements across their project activities – and their project portfolio. The use of machine learning algorithms to automate aspects of the scheduling process, for example, can both improve speed and accuracy of planning and resource management as well as making it easier for teams to adjust to changes to the schedule. While we can acknowledge that the industry is behind others such as auto manufacturing in enabling standards for full process automation; all industries must continue to prioritise investments that lead to automation and look for areas ripe for transformation. A second business imperative is the need for construction businesses to realise true, real-time collaboration - Although some construction companies are collecting vast amounts of data from ERP systems and other technologies, the information

The Australian Institute of Building cm 21 OPINION

is often disconnected and lags project solutions onsite involve disparate systems the projecting space are looking to change activities in ways that limit its utility. This and tools like email to communicate, how their organisations work. Already, there reality undermines the value of the data which can hinder the effciency of projects are innovative applications offering reality and forces organisations to react after the as insightful information and data is not capture from an array of sources, including fact. But cloud collaboration and maturing necessarily shared with all user parties drone photos and other digital images, to technologies such as sensors are enabling where appropriate and when required. The create sophisticated models. Once integrated real-time collection of data that feeds ideal scenario is for all project teams to with scheduling and project delivery tools, into project controls systems. This allows work from the same system to ensure that one of BIM’s central promises can be organisations to run AI algorithms in real all data is captured and there are no siloes of realised by integrating it into collaborative time to analyse and proactively manage information. processes, and in turn, breaking down projects. 2. A connected approach to data the siloes and ineffciencies created by Let technology enable your business to disconnected systems that have traditionally The Internet of Things (IoT) will continue to prosper held this beneft back. change how we approach data and process 2018 is a year we can learn from to make throughout 2019, by enabling real-time Digital transformation is a journey not a progress from the outset of 2019. The data collection, action and proactive data destination following technology categories are either management through the cloud, connected As the construction industry continues to already paying important dividends for the devices and mobile applications. Wireless early adopters or offer a promising path to carriers in both Australia and New Zealand experience digital transformation, project- innovation and business transformation. are deploying 5G throughout 2019, and asset-intensive organisations must be bringing fbre optic-type high-bandwidth prepared to navigate and beneft from the 1. Mobility versus scalability connectivity and low latency – and greatly changing landscape. Already, productivity While we saw progress in 2018, achieving speeding data transfer. Taken together, these in the Australian construction industry is true, real-time collaboration across all developments and applications, as well as the growing at 2.8 per cent annually, but still stakeholders remains a major job-site data they yield or analyse, offer signifcant business decision makers should talk to challenge. By pursuing an integrated, opportunities to transform project delivery early adopters and be ready to experiment cloud-based approach to data and processes, by enabling a truly connected worksite. with emerging technologies. By doing so, construction businesses can achieve a they can quickly move their businesses into 3. Visualise project success truly positive impact on project outcomes. a leadership position and be fully prepared The key word here is ‘collaborative’ or, As building information modeling (BIM) to adopt new technologies for even greater better still ‘connected’. Many technology becomes increasingly prominent, many in integration and success.

SETTING THE NEW STANDARD

From architects and designers to building contractors and developers; DesignBUILD is the platform used by the industry to learn about current trends whilst discovering products to specify in their projects. Providing an invaluable opportunity for you to connect with new and existing clients, DesignBUILD is dedicated to raising industry standards as a whole. ARCHITECTURE BUILDING CONSTRUCTION DESIGN INTERNATIONAL CONVENTION CENTRE SYDNEY

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22 cm The Australian Institute of Building OPINION Advice To Construction Cadets of 2019

By Matt Stevens PH.D.

We have been asked on several 1. Be quiet for the frst month of your job. professionals in their development. Much Most mentors will advise that it’s best to of this emanates from respect others may or occasions for career advice from “listen more than you speak, especially in the may not have for you. You have to earn it young construction professionals. frst month of the job”. What’s indicated here frst. Here is the start of the is that you won’t know a great deal in the initial stages of the job and possibly for quite 2. Do the basics well. Be on time, take conversation that others should notes, follow-up. When you are new you are, continue. We have collected and a while. Certainly, the company culture and associated politics will have been alive well to coin an American term, “a rookie”. We all listed 15 “hard-won” lessons before you arrived! You need to observe. are “rookies” when do something for the frst and observations for young Don’t comment until you know - or at least time - at any age. However, doing the basics construction professionals to have been asked an opinion. Hearing things shows that you are focused and that you can be trusted with more challenging tasks in the consider, whether working while from “the new kid” may result in resentment. Potentially, it could damage your ability to future. studying or in your frst job post- work well with others. graduation We are certain there 3. Be curious and capture knowledge. First impressions are most important. Your career is a long upstream swim in a are many more if you ask any Be steady in your approach. Under- winding river. You can’t see to the end, but executive in a construction frm. enthusiasm is totally unacceptable but so you can see to the next bend. Nobody has Again, here is a starting point. too over-enthusiasm which can hurt young a perfect journey. It takes a consistently

The Australian Institute of Building cm 23 OPINION

great amount of uncertainty. Regardless of your age, knowing more than most will give you greater value than those who “guess” or simply “just don’t know”. 14. It is not about working smarter or harder. There are many, many “20 something” construction professionals. Most are smart and feel they work very hard. Fair enough, but don’t compare work ethic with those in industry who have worked their way up the ladder from laboring or on the tools, who have studied part-time while bringing up a family and who are now managing projects. You will be embarrassed. To the point, it’s not about smarter or harder, you must work steadier. Look no further than the jobsite. Our business is so complex; you have to be steady in your effort. It allows intense effort to accomplish something 9. Be modest. Someone is always better you to catch the details and keeps you from rushing which produces oversights substantial. than you are. Also, there are processes that are not as elegant as yours might be, but they and mistakes. Again, observe the best 4. Be cost-conscious. This is a cost-based work. Be respectful of anything that works tradespeople and equipment operators for business, so this focus is important. People and importantly, giving someone a deserved proof. who own construction frms usually have had compliment doesn’t take away anything from 15. Your body of work matters. After some diffcult fnancial times before things your professional standing. a couple of decades, your body of work got better. You are spending their money. will be well established. If it is one that is Show respect for that and be good about 10. Grow your nest-egg. Save money from solid, your career options will be many. stewardship. By the way, being frugal is not every pay. Even if it’s only a small amount, If it is weak or inconsistent, your options “cheap.” when you get to be a senior professional, you will be surprised about the amount you have will be fewer. A body of work operates 5. Be supportive of your boss. Everyone accumulated. Remember, “the rule of 72” on a very simple principle: your efforts, has faults and anybody can be negative rewards those who invest early and often. If conscientiousness, skills, and other like about any person. However, it is the person you haven’t heard about it, research it! characteristics will “come out in the wash”. of good character who is positive or silent, You cannot fake a great professional body of never negative about their boss. Other people 11. Don’t worry about being seen as work. This business will test you and fnd out you may work for will see this good attitude successful. Visible success is a myth. In who you really are. It will make you humble and won’t forget it. Their future plans may construction, success is defned differently. or make you quit. So, build your skills include you. From laborer through to project manager and habits carefully and fully. Don’t take and on to company executives, success is the shortcuts and the lazy way out. People in this 6. Think and write before speaking. same: you earn the respect of the intelligent industry know all the excuses and they can Clarify your thoughts. Know what you need people. They know how hard and unfair our recognize a fraud when they see one. The to say and what others may say in response. industry is. Doing the things that have solid kind of professional you are, will deliver few Construction people challenge. Thinking reasons behind them shows thoughtfulness. or many options with time. aloud or “on your feet” is not a good habit. Persistently pursuing a solution shows 7. Ask for help only after making a character. These are non-visible but valiant effort(s) to solve an issue. No one respected things. will disrespect you for trying very hard frst. 12. Don’t display your “certifed smart” And then seeking assistance. However, don’t symbols. By all means display your degrees be afraid to ask questions or ask for help if and diplomas at home - but never in the you’re in too deep. Contrastingly, don’t ask offce or on site! Your education should be for assistance when immediately assigned a evident to others in your actions. What you task. As you know, your employer expects know is more important than some paper you to work independently. He or she hopes that says you learned it a.k.a. “certifed you learned to work both independently and smart”. Since three quarters of Australians as a team member, during your Uni days. don’t have a bachelor’s degree, you may be perceived as having contempt for others 8. Take snubs and rebuffs with grace. Matt Stevens Ph.D. is a Lecturer in without higher education. As the new person, you will be low in Construction Management at Western Sydney the informal pecking order and you may 13. Seek perfect information. You may not in Parramatta, NSW. He has more than experience a “rite of passage “that comes have the developed skills or experience that 35 years of experience in the construction with being young or new in the Construction older professionals possess. However, asking industry. His books are ‘Managing a business. People may have a little fun at questions, researching and knowing more Construction Firm on Just 24 Hours a Day’, your expense. It is just part of the slightly about any issue or project will place you in a and ‘The Construction MBA’, both are abnormal humor we all share in construction. “go-to” position. You will be sought because published by McGraw-Hill Professional, NY. Older supervisors tend to do it to all young you “know what the facts”. The construction His third, ‘The Construction Contractor’s people. It is normal. Take with grace. industry has dozens of moving parts and a Digest’ is due in 2019.

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For more information, email [email protected] orAustralian call Institute1300 of853 Building 352 cm 25 OPINION

Why More Women Are Needed In Building

Dr Graham Paterson, executive director of City Building, refects on the need for more women in craft roles, and why diversity is essential to productivity and survival.

Building employs 16 times more females in craft roles than the industry average. Off site, 50% of our management team is female and our mean gender pay gap is 3.6% compared with a Scottish average of 16%. While City Building may be ahead of the curve, there is still work to be done and we want to tackle perceptions that construction is a “man’s world”. Positioning it as an attractive career choice to young women is one of the most effective ways to open up the sector. We recently recruited a female painting and decorating apprentice who was inspired to apply after hearing about the achievements of Lisa Murphy – a rising star within City Throughout my 38-year career in different people. They need variety in Building who has twice been awarded the construction, there’s been discussion about opinion and diversity in approaches to ensure prestigious Johnstone Young Painter of the the need to attract more women into the optimal productivity. An inclusive workforce Year award. sector. Yet, despite concerted efforts to tackle is also crucial to any organisation’s Through visits to schools by training male dominance within the industry, only 2% succession plan as it widens the potential instructors, apprentice alumni and the of craft trade roles in the UK are occupied by talent pool. Faced with an ageing workforce, provision of short-term work placements, women. attracting new faces into the construction City Building – the largest employer of sector has never been so important. Stereotypes about what a construction apprentices in Scotland – is playing an worker should look like and lack of For these reasons and more, encouraging important role in communicating the options confdence in women’s ability to succeed all diversity has always been a priority for City available to young women. We will explore contribute to gender disparity. However, the Building and we are proud to be one of the different ways to better communicate with industry should not accept this as inevitable. most inclusive construction frms in the UK. under-represented groups and encourage Successful businesses require input from Analysis by GenAnalytics found that City more females to work in the industry.

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26 cm The Australian Institute of Building “

Sarah Constructions is leading the way in terms of Adrian explained “For myself and the rest of the management creating a supportive workplace culture of collaboration team, it’s essential that we’re there for our staff. They need to know that they’re valued, because they are. I feel personally and equality, making good on its company promise to responsible for the health and development of our staff, and I put people frst. take that responsibility very seriously. If we align our business needs with their needs and career goals, then we achieve great The construction industry can be a challenging and demanding things together.” feld to work in. It’s therefore, more important than ever, that construction companies pro-actively support their workforce. Over the past four years, Sarah Constructions has grown from Jayne Fitzpatrick, Project Administrator at Sarah, describes 64 employees to currently employing over 150 staff. Offering the South Australian construction frm as, “committed to diverse opportunities in construction, across numerous fostering and growing staff” and “passionate about building different sectors, Sarah delivers both support in career opportunities for its people.” development and is an exciting place to work. Led by CEO, Adrian Esplin, the company’s supportive approach is demonstrated by the ‘open door policy’ of its senior leaders. sarah.com.au The Australian Institute of Building cm 27 INNOVATION

Prototype Ofsite House Can Be Built In a Single Day

An ofsite construction frm has unveiled a prototype of a house that it claims can be assembled on site in just one day.

house was a critical part of our design and engineering programme, allowing us to test innovative new building techniques such as the lifting system and the foor construction – which has proved to be a high performance, highly sustainable and robust alternative to pre-installed concrete foors.” “The team at Queen’s University Belfast worked with us on the project in a collaborative knowledge transfer partnership, providing input on testing and structural design. In return, we were able to give valuable industrial experience and the opportunity for academic research into new methods of construction to address the housing crisis.”

The McAvoy Group has developed the house a confdentiality agreement in order to use it at its factory in Lisburn in Northern Ireland and couldn’t offer further details about what to showcase the potential of its new modular it contains. housing solution. The roof module is pre-tiled in the factory, The light gauge steel-framed building while there is also a new lifting system with system can be used to construct both multi- specially designed load-bearing brackets to storey apartments and houses in a variety facilitate installation on site. of confgurations. The company claims it The 95m2 prototype house has been is suitable for affordable homes for rent, developed for the affordable homes sector, shared ownership, market sale, build-to- providing three bedrooms and two bathrooms rent, student accommodation and emergency constructed in four steel-framed modules “THE LIGHT GAUGE housing. and two pre-tiled roof units. It is designed STEEL-FRAMED It has been designed and engineered in to Lifetime Homes standards and features collaboration with Queen’s University an accessible bathroom and provision for a BUILDING SYSTEM Belfast and Todd Architects and can be platform lift. CAN BE USED TO fnished in render, brick, composite panels, The system is certifed by BOPAS with a CONSTRUCT BOTH timber or stone cladding. design life of at least 60 years. MULTI-STOREY The house uses a foor construction David Clark, head of manufacturing and created from recycled material, instead of innovation at The McAvoy Group, said: APARTMENTS AND concrete, while the company claims it offers “We wanted to give developers, housing HOUSES IN A VARIETY excellent thermal performance and acoustic providers and lenders the opportunity to properties. The frm said the material was so see at frst hand the quality of fnish that we OF CONFIGURATIONS.” innovative that it has been required to sign can construct in the factory. The prototype

28 cm The Australian Institute of Building INTERNATIONAL

Microsoft to pump $500m into afordable housing

In a bid to tackle a housing crisis which the success of companies like itself helped create, software behemoth Microsoft will invest half a billion dollars in afordable homes provision in the Puget Sound region of Washington State, where its headquarters are.

On Wednesday (16 January) the company representation, helping with back rent and said housing costs have risen across the offering caseworker help; and $5m to help region, which includes Seattle, Microsoft’s “ULTIMATELY, A the city of Seattle, and King County, to home of Redmond, and nine smaller cities, create a “consolidated entity” to address hitting people on lower and middle incomes. HEALTHY BUSINESS homelessness. Thanks to the success of Microsoft, Amazon, NEEDS TO BE PART OF A Accompanying Microsoft’s announcement and other tech companies in the area, Puget HEALTHY COMMUNITY. was a joint declaration from the mayors of Sound has become the sixth most expensive nine of the largest cities around Seattle to region in the country, where a 21% increase AND A HEALTHY “take steps” to increase affordable housing in jobs since 2011 has been met with only capacity. a 13% increase in housing units, Microsoft COMMUNITY MUST Mayors of Auburn, Bellevue, Federal Way, said after an eight-month probe into the HAVE HOUSING WITHIN Issaquah, Kent, Kirkland, Redmond, Renton issue. THE ECONOMIC and Sammamish will “consider changes” in While technical staff of these frms may zoning to increase the pipeline of housing enjoy housing security, teachers, nurses, REACH OF EVERY PART in selected areas, providing desirable public frst responders and other workers face long OF THE COMMUNITY, land near transit locations, addressing commutes and homelessness, Microsoft’s permitting processes and fees, and creating president Brad Smith and chief fnancial INCLUDING THE MANY tax incentives for developers. offcer Amy Hood wrote in a blog post, DEDICATED PEOPLE The New York Times called Microsoft’s noting that Microsoft set up in the city in initiative the “most ambitious effort” by 1979 with just 30 employees. WHO PROVIDE THE a tech company to address inequality, and “If we’re going to make progress, we’ll all VITAL SERVICES ON notes that it comes less than a year after need to work together as a community,” they WHICH WE ALL RELY.” Amazon resisted proposals for a new tax in said. Seattle on big companies to build affordable housing and fund services for the homeless. “Ultimately, a healthy business needs to be part of a healthy community. And a healthy community must have housing within the economic reach of every part of the community, including the many dedicated people who provide the vital services on which we all rely.” Most of the cash will be disbursed over the next three years in the form of loans worth $475m and a $25m grant to tackle homelessness. Microsoft will lend $225m at below market rate returns for preserving and developing new middle-income housing on King County’s Eastside, and $250m at market rate returns to support low-income housing across the King County region. Twenty-fve million dollars in “philanthropic grants” are on offer to address homelessness. Two initial commitments include $5m for local non-profts to prevent people from becoming homeless by providing legal

The Australian Institute of Building cm 29 INTERNATIONAL

MVRDV Design Supertall Taipei Towers With Screen Facades

Dutch architect MVRDV has created a design proposal for two towers in Taipei, the capital of , to be built over the city’s Central train station. Herzog & de Meuron Unveils “hovering” Building For The University of Zurich

The University of Zurich has announced plans to commission a building from Swiss frms Herzog & de Meuron and B+P Baurealisation. The Forum UZH will be located at the university’s city campus in Zurich, at the corner of Gloriastrasse and Rämistrasse. It will include a library, teaching rooms, sports facilities, a cafeteria and public spaces. The lecture halls will replace facilities for medical students at the University Hospital and the Gloriarank campus, which will be demolished. ventilation system. Outside, lifts and walkways connect the terraces on top of the retail blocks The forum will be used by students studying law, modern languages, and business and and produce alternative routes into the shops. economics. When completed in 2027, it will MVRDV has designed two versions of an be able to accommodate 6,500 students and elevated walkway that will link the station and 1,100 employees, and provide around 700 surrounding destinations, one that runs straight work spaces for students through the site, and another that runs close to Herzog & de Meuron’s design includes The Taipei Twin Towers project will be 337m the façades of the two buildings. below-ground lecture halls with 4,000 seats. and 280m tall, and will contain retail and offce The company says a trapezoid research space, two cinemas, and two hotels. Winy Maas, MVRDV principal, said: “Arriving building will “hover” above the hall, and will at Taipei Central Station is currently an anti- The larger East Tower aims to attract “trendy house offces, seminar rooms and a library climax. The immediate area does not reveal the travellers”, according to MVRDV, whereas the with a two-storey reading room. metropolitan charms and exciting quality that West Tower focuses on a “luxury” demographic. Herzog & de Meuron says: “Only by placing the Taiwanese metropolis has to offer. The façades of the towers will be clad in large many of the uses in an elevated building “interactive media displays”, much like the “The Taipei Twin Towers will turn this area were we able to bring daylight into the screens on buildings in New York’s Times into the downtown that Taipei deserves, with its terraced plinth and make room for the public Square, which could show sporting or cultural vibrant mixture of activities matched only by the space that we were aiming for. The inviting events and advertising. vibrant collection of façade treatments on the atmosphere and the numerous trees will make the large plaza in front of the new stacked neighbourhood above.” MVRDV describes the scheme as a “vertical building and also the forum itself a new focal village”, as private and public spaces intertwine MVRDV is working with CHY Architecture point of university and urban life.” over the bottom 20 foors of the towers. Urban Landscape, landscape designer Topotek The New York module contained features At the foot of the development, a sunken plaza 1, and consultants Envision Engineering, relevant to its locale, while a module planned will house retail blocks, stacked to create public Arup, RWDI, and Mercury Fire Engineering for Kenya will have features appropriate to atriums at their centres, generating a natural Consulting. that country, the UN said.

30 cm The Australian Institute of Building INTERNATIONAL

The road to purpose-ft selection of the construction manager

By Dr Hennie van Heerden, Program Leader: Construction Management, University of Pretoria

A shortage in experienced skilled construction negotiating skills, (4) confict-resolution skills, forgive, helpfulness, peace, understand managers is foreseen in the near future. A (5) problem-solving/critical thinking skills, feelings, considerate, protective, supportive, big contributing factor is the entering of (6) decision-making skills, (7) motivation, (8) approachable, attentive. non-purpose-ft candidates into construction teamwork, (9) stress, (10) work ethics, (11) management programmes. Valuable time and fexibility, (12) attitude and (13) integrity. Characteristics of lesser importance but that resources are wasted on students enrolled still contribute to a well-balanced construction Even though a construction manager inherits in construction management programmes, manager, are: (4) lively, fun, making others all these softs skills (and has the ability to entering construction management positions laugh, positive side of life; (5) easy-going, interchangeably apply them through different and ultimately leaving these positions due to talkative, enjoy people. The least sought after levels of experience) he/she will struggle to be a common misconception of the actual work characteristics in the construction industry successful if the construction company fails to conditions of a construction manager. are: (6) feeling angry, nervous, worried, being provide a motivating climate within which to afraid; (7) arrogance, disruptive, intrusive, A possible solution to this approaching skills operate. The construction manager’s personality indiscreet, pompous, cheating, deceitful, self- shortage is for construction management profle should ft in with the company’s culture. centred, abusive, and denigrating. students to undergo a year of hands-on training In large companies, the construction manager before they start their studies. This will give needs to operate differently than in smaller In addition to these fndings, the construction them a realistic understanding of the actual companies. Smaller companies could fnd manager must have high levels of integrity. work conditions, pressure and work-life balance that a construction manager that was sourced Industry requires construction managers to be that is associated with the construction industry. from a large company does not ft into their more mature at an early stage in their career, The inevitable challenges of the construction fold. Previous work experience would further since it is diffcult to fnd skilled middle industry can only be experienced during day-to- infuence whether a company will employ him/ management individuals. The most important her for a project. Companies typically want to day practical work. The diffculty when starting factor to retain skilled construction managers a family, managing stress and to leave work- keep construction managers within their expert within a company is for the company to ensure related problems at work and prevent them domain i.e. if the construction manager has 10 a sound work environment. A construction from spilling over to your personal life, can years of site experience in RDP (affordable) manager working for a large company will not create further confict. For female construction housing they would possibly not select the necessarily ft into the fold of a small company managers, there are the cultural challenges of individual to execute a mall or a . accepting female authority. The size of the company, the scope of the and vice versa. project and furthermore the personality of The construction manager presents a unique The industry construction managers who the individual will have an impact on his/her character, with specifc educational background, underwent the SAPI personality tests have performance. knowledge and experience required to ensure a similar personality profle than the 3rd the success of a project. During the selection In South Africa, the construction manager year construction management students who process these purpose-ft personality traits needs to convey information effectively underwent the same SAPI personality tests. can be identifed and used to accomplish through barriers like, gender, age, personalities, This indicates that the participating tertiary the successful delivery of various projects. perceptions and a diffcult work environment, institutions are investing resources in the Furthermore this selection process will increase as well as in different cultures and languages. appropriate type of student. the probability that the construction manager After scrutinising the relevant literature, would be satisfed on a construction site for a All thirteen soft skills identifed in the and with the help of an instrument called longer sustainable period. literature research are pivotal for a construction SAPI (South African Personality Inventory) manager of any experience level in order to be Once the amount of experienced construction personality test, these test results were used to successful. Although the hierarchy of soft skills managers that leave the industry decreases, formulate a possible purpose-ft profle for the changed throughout the various experience this should eventually create an elite pool with construction manager: levels, the importance of each soft skill the appropriate levels of critical skill sets. The The SAPI results indicated that the most increased with seniority. The effectiveness of retained expertise would be vital to the survival important characteristics for a construction the construction manager on a project will be and even the expansion of the South African manager is: (1) imaginative, seeking new determined by the level of the ability to apply construction industry. experiences, seeking new ideas, inquisitive, these soft skills interchangeably. It is for this reason important to establish the investigative, eager to acquire new information, Tertiary education in construction management core essential soft skills that a construction knowledgeable, quick learner, adaptable, and proper practical manager would need to cultivate, in order articulate, innovative, perceptive and ranked to be able to manage future construction almost equivalent in importance; (2) being experience are projects. In previous studies, researchers motivated, perseverant, ambitious, hard- crucial prerequisites supplied summaries of the various qualities working, focus to achieve things, organised, and without the that indicated the specifc soft skills and neat, punctual, precise, thorough, being necessary soft skills competencies that a construction manager religious, respect own culture; (3) value and purpose-ft graduate needs to possess. Only thirteen of compassion, sensitivity towards needs and personality profle, the these skills cross-surfaced in most of the emotions, guiding, uplifting, motivating, construction manager research mentioned above and they are: (1) give advice, instructions, encouragements, would not experience leadership skills, (2) communication skills, (3) dependable, loyal, honest, fair, accommodating, ultimate success.

The Australian Institute of Building cm 31 Head ofce contact details Greg Hughes [email protected] CEO

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