Corporate Social Responsibility
2018 Impact Report Our philosophy for Corporate Social Responsibility As part of Amway, At Amway, we believe in going beyond you help support… the traditional ways of doing business to help people live healthier, more empowered lives. Our goal is to combine our products, resources and Nutrition and Micronutrients Social good Entrepreneurship health programs to help fight & skills training operations with our values to benefit malnutrition people and the world.
Financial Partnerships Women’s Organic farms education with local empowerment & sustainable farmers programs agriculture
Environmental Local communities Table of Contents stewardship around the world 06 Health of people Helping them live healthier lives
12 Empowerment of people Enabling opportunities for personal growth and enrichment
16 Health of the world Caring for our planet
2 CSR Impact Report | 2018 Amway is a global leader in areas that can benefit the world and we’re sharing our expertise to help others live healthier and more empowered lives.
We support the United Nations Sustainable Development Goals and work with other organizations to improve:
Health of Empowerment Health of the people of people world
To learn more about the Sustainable Development Goals, visit sustainabledevelopment.un.org.
4 CSR IMPACT REPORT | 2018 SUSTAINABLE DEVELOPMENT GOALS 5 Helping people live better lives since 1959
Amway was founded on the premise of opportunity – the ability to work hard and be rewarded for reaching one’s goals. Founders Jay Van Andel and Rich DeVos also believed that success meant responsibility and they translated that into a global commitment to help people and the planet.
Nutrilite™ is the only global vitamin and dietary supplement brand to grow, harvest, and 19 process plants on their own certified organic farms. (Euromonitor.com/amway-claims). This helps improve the quality of the ingredients that are grown on these farms and the health of people and the planet.
Amway provides an opportunity to anyone. Millions of people around the world have become successful Amway Business Owners.
Amway set high standards right from the start. Our very first product, Liquid Organic Cleaner (L.O.C.) was one of the world’s first concentrated, biodegradable and environmentally sensitive cleaning products.
59 6 CSR IMPACT REPORT | 2018 OUR HISTORY 7 Health of people
8 CSR Impact Report | 2018 Health of people 9 We fight childhood PROBLEM malnutrition around the world 155 million 3.1 million children children All people need good nutrition—it’s critical to For example, the Nutrilite™ Power of 5 providing the opportunity for healthy growth Campaign fights childhood malnutrition by worldwide are stunted (too short for their die of malnutrition each year, according and development. Amway is in an ideal position providing Nutrilite™ Little Bits™, a micronutrient age) or undernourished, according to the to the WHO. Survivors often suffer from to help. In partnership with local humanitarian powder, to families of malnourished children. World Health Organization (WHO). health problems throughout their lives. organizations, we are committed to sharing our When mixed with their food once a day, expertise and our products to help more people Nutrilite™ Little Bits™ adds essential nutrients and communities achieve better health. that help them survive, thrive and grow. The first 5 years of life
are critical to brain and body development. “When one person improves their
health, they inspire better health for SOLUTION others in their community and create a 130,000 brighter future for all.” children
benefit from a daily supply of ™ ™ – Dr. Sam Rehnborg, President, Nutrilite™ Health Institute Nutrilite Little Bits .
15 vitamins 27 humanitarian and nutrients organizations
are included in each 1-gram partner with Amway to distribute sachet of Nutrilite™ Little Bits™. The Nutrilite™ Little Bits™ and track the formulation follows guidelines from height/weight progress of children in the WHO. our programs.
Children in 100% of 14 countries funds donated
are receiving Nutrilite™ Little Bits™ are used to provide Nutrilite™ Little through the Power of 5 Campaign. Bits™ to malnourished children.
10 CSR IMPACT REPORT | 2018 HEALTH OF PEOPLE 11 Results: The Power of 5 at work
Meet the Cadres Every child matters Indonesia Guatemala
In Indonesia, the Power of 5 Heidy’s mother enrolled her program is part of the support in the Power of 5 program offered by more than 300 in El Durazno, Guatemala. cadres, or volunteer community Heidy’s hemoglobin, weight health workers. They help and height were below levels educate families about health recommended by the World and nutrition while providing Health Organization. After 12 Nutrilite™ Little Bits™ to families months of eating a balanced of more than 1,000 malnourished diet rich in vitamins and with the children. Public health officers Nutrilite™ Little Bits™ supplement, have recognized improvements she has become healthier and is in the children’s growth and a constantly growing. decrease in malnourished children. In partnership with: In partnership with:
DKI Jakarta Health Agency
120 happier Targeting 50,000 students children South Africa China
One of our partners in South In China, over 27,000 pre- Africa distributes Nutrilite™ Little schoolers from 10 provinces now Bits™ at a school that has 120 receive Nutrilite™ Little Bits™ at students. Zinnia, the owner, schools that have Spring Sprouts tells us that she has noticed Kitchens. In 2019, this number a remarkable difference in is expected to grow to 50,000. the “happiness levels” of the Partner schools also receive children, which has also been nutrition and health education noticed by parents. as well as physical check-ups for the children. In partnership with: In partnership with:
12 CSR IMPACT REPORT | 2018 HEALTH OF PEOPLE 13 Improving nutrition through school programs Thailand
UNITED STATES Amway affiliates are using their expertise in SOUTH KOREA nutrition to improve children’s health in their own regions. Programs typically provide nutrition MEXICO HAITI CHINA DOMINICAN VIETNAM support for thousands of local students and bring GUATEMALA REPUBLIC EL SALVADOR INDIA leadership and focus to community efforts to PHILLIPINES HONDURAS improve health and nutrition. Amway Thailand, PANAMA THAILAND for example, has organized a program, “Happy COLUMBIA MALAYSIA Healthy Farm for Kids,” that provides nutrition BRAZIL INDONESIA and agricultural knowledge training for teachers and community leaders. Part of this program, “Farm to School Agriculture” provides better ZAMBIA nutrition to over 1,500 children in 16 schools. SOUTH AFRICA ARGENTINA
Amway Health Programs Around the world, Amway is supporting health and hygiene education programs with donations of Nutrilite™ products and food supplementation. Join us at powerof5.amwayglobal.com and help improve the nutritional health of people in your community. Organizing and leading a cohort of non-profit organizations North America
In the United States, Amway North America Better health builds is utilizing their resources to align local humanitarian organizations around a focused goal for collective impact: To improve the stronger communities health of local community members by providing nutrition and nutrition education. We partnered with The U.S. Chamber of ™ ™ In 2018, the Nutrilite Power of 5 Campaign But these programs will not include Nutrilite Commerce Foundation Corporate Citizenship expanded in a new way. We’re now working Little Bits™. Center to gain insight about community health with our affiliates in Argentina, Korea, the stakeholders in Kent County, Michigan and Philippines, Thailand, Argentina, North What’s most important is that we’re fighting how they can better address the challenges of maternal health, child health, nutrition, and America and India to add local Power of 5 childhood malnutrition together and helping food security. Preliminary programs provide programs that fight childhood malnutrition tens of thousands additional children achieve nutrition support for thousands of local students with nutrition, health education and a variety better health. This can lead to better school and add leadership focus to community of additional tools. performance, a higher income as an adult conversations about health and nutrition. and a healthy immune system throughout These programs will be funded and operated their lifetime. locally. Nutrilite™ products may be offered depending on local customs and regulations.
14 CSR IMPACT REPORT | 2018 HEALTH OF PEOPLE 15 Empowerment of people
16 CSR Impact Report | 2018 Health of people 17 Opportunity, education and “At Amway, we believe each individual training provide lasting advantages has the potential to achieve great
We offer an opportunity for entrepreneurs – many in developing countries -- to things and we empower them to strengthen lifelong business and personal skills. With access to business and reach their goals by providing learning tools, both online and offline, Amway Business Owners learn practical skills that they can use in their business and beyond, including budgeting, public opportunities. As a result, millions of speaking and financial management. people around the world have realized their potential, become healthier, and provided themselves and their families a better life.”
– Mike Cazer, Amway Chief Operating Officer
Training Business ownership community health training and facilitators to microfinance teach others programs
In India, Amway provides In 200 cities across Russia, 2,500 training through health and mom entrepreneurs are being entrepreneurial curriculums trained to own and operate for over 200 community health small businesses. This program facilitators in four communities. is organized in partnership These women help local families with national and regional learn about health, hygiene, governments and includes a nutrition and the importance of microfinance/loan program. vaccinations. They also distribute and sell feminine hygiene and cleaning products. A local production facility for feminine hygiene products has been opened and provides jobs as well as a reliable supply of products, which is also improving girls’ school attendance and learning.
18 CSR IMPACT REPORT | 2018 EMPOWERMENT OF PEOPLE 19 Empowering people to do more for themselves and others
In addition to training programs, Amway empowers people who own and work for hundreds of small farms. This happens through our NutriCert® program, which encourages Nutrilite™ Certified Farming. We partner with farmers around the world who employ thousands of workers and support their local economies while meeting our quality standards and helping us stand behind our products.
“Take care of the land. Take care of the people.”
– Carl Rehnborg, Nutrilite™ founder
NutriCert® requirements benefit Buying essential ingredients from communities small farmers around the world and the world
Many of our plant-based for ingredients we can’t The areas covered by the ingredients are derived grow ourselves. NutriCert® program include green from plants that are grown farming practices that benefit the on nearly 6,000 acres of Hundreds of farmers environment, socially responsible Amway farmland in the supply us with plant-based practices that positively affect United States, Mexico ingredients for Nutrilite™ people and smart business and Brazil. But not every and Artistry™ products, practices that provide assurance ingredient grows best enabling them to expand of quality control. Every partner in these climates, so we their businesses, hire in the supply chain is required to partner with farms across more workers and benefit follow the same practices that we the world that meet our their communities. use on our own farms. strict NutriCert® standards
20 CSR IMPACT REPORT | 2018 EMPOWERMENT OF PEOPLE 21 Health of the world
22 CSR Impact Report | 2018 Health of people 23 To us, contributing to a healthy world is a matter of integrity 22+ million 40m gallons Our commitment to the health of the planet is as strong as our commitment to the health of the people—the two cannot be separated. For years, we’ve been working to decrease pounds of water consumption was reduced water consumption and waste while increasing our use of power from renewable resources. in Amway’s worldwide supply chain or 88% is the total projected facilities, a 25% improvement. recycling rate for Amway’s global supply chain in 2019. “With Amway’s long history and expertise in health and nutrition, we have the ability to create a healthier world. It’s our absolute responsibility to provide nutrients that help children thrive, communities flourish 500,000 megawatt hours and people around the world live happier, of wind-generated energy healthier, more fulfilling lives.” make up 50% of the electrical supply for operations in Ada, Michigan. – Milind Pant, Amway CEO
How we nurture Natural soil Solar power 10% electrical the farms enrichment panels consumption In Wuxi, China, 118 acres Rather than relying on of organic farmland is harmful chemicals, Amway have been installed to serve as reduction dedicated to growing farms rely on a variety of renewable energy sources in Buena traditional Chinese natural methods to keep Park (20% total energy consumption), for Amway’s global supply chain. medicine plants for use the plants healthy and Madurai (10% total energy in the development of the ground fertile. One consumption) and Ada (approximately our nutrition and beauty example is five tons of Reductions in electricity consumption 1% total energy consumption). products. It took more than worms that help provide have been achieved through process two years to optimize the rich nutrients that enrich optimization projects, investment site and build the research the soil. The worms create in energy-efficient lighting and and development facilities. 260,000 liters of nutrient- consolidation activities. Amway hauled in 150,000 rich liquid humus a year – 200,000 cubic meters that can fertilize the farm’s of topsoil to elevate the organic crops. land above its rice growing height. We also added quality compost shipped in Green space replaced 8 acres of from hundreds of kilometers away so the soil could meet concrete for manufacturing our standards for fertility. A river that flows through the farm had long been in Ada, Michigan, U.S. In the future, an additional 20 acres of land have been neglected so we dredged designated to be returned to natural green space. and cleaned it so it would be suitable for irrigation.
24 CSR IMPACT REPORT | 2018 HEALTH OF THE WORLD 25 From the ground up, sustainability Goals & Progress makes us all healthier 25% 95% 10% 50% 10% 25% 100%
Amway’s commitment to a healthy environment is reflected in our products and philosophies. We focus on continuous improvement, reducing waste and sustainability as we go about our business. Amway wants to recycle to the greatest extent possible and to reduce the amount of waste created by operations.
#1 #2 #3 #4 #5 #6 #7
In 2015, we set ambitious sustainability goals to be reached by 2020. These are our results through the end of 2018.
Building LEED Tracing every Landfill-free #1 Reduce total waste generation #5 Reduce water usage Certified Facilities ingredient in Amway has set a goal to be #2 Recycling rate #6 Reduce greenhouse gas emissions Nutrilite™ products Amway has incorporated green landfill-free at each of our #3 Reduce total energy usage #7 Landfill-free across all manufacturing building standards into many manufacturing locations by 2020. In this global economy, products Increase alternate energy usage of its manufacturing facilities Currently, the Buena Park site, #4 can come from anywhere in the nutritional plant at Spaulding in India, China and the United world. That’s why Amway puts an States. LEED is a rating system and paper products plant in Ada emphasis on traceability when – all in the United States – have that promotes a whole-building sourcing the highest-quality approach to sustainability reached this goal. The remaining raw ingredients for Nutrilite™ Amway supply chain facilities by recognizing performance supplements. This commitment in five key areas of human have plans in place to achieve the involves a careful tracking of 2020 goal. environmental health: seeds, plants, farms, water and nutrients that far exceeds • Sustainable site industry standards. We require development this tracking from all of our • Water efficiency NutriCert™ partners and other • Energy efficiency suppliers so we can confidently • Materials selection stand behind all of our products. • Indoor environmental quality For more information, visit traceability.amwayglobal.com.
26 CSR IMPACT REPORT | 2018 HEALTH OF THE WORLD 27
“We believe it is essential to be more than a corporation that simply makes or markets stuff. To remain viable, we know we must first improve the well-being of people around the world.”
– Rich DeVos, Amway co-founder
For more information visit www.AmwayGlobal.com
2019 Alticor Inc.