Developer’s Guide to the ONE Order Sandbox: Zeus Airlines

v.1 ZEUS AIRLINES Welcome to Zeus Airlines Z9 Welcome to Zeus Airlines Z9 Executive Summary

Airline travel market challenges have favored the inauguration An airline flying in Europe and of a new electronic communication schema that will introduce the retailing spirit in the distribution of air products to offering seats and services. corporations, leisure and business travelers. Since 2012, IATA has being leading a collaborative industry initiative to define a novel XML-based schema - the New Distribution Capability (NDC) - for promoting product differentiation and time-to- market, access to full and rich air content and finally, transparent shopping experience.

Zeus Airlines (Z9) is a newly established virtual airline, modelled on JR Technologies' proven NDC platform. It opened its wings on February 1st, 2017 employing a fleet of various contemporary aircraft such as the Embraer 190 & 195, Airbus A319, A320 & A321, Boeing 737 and Canadair Regional Jet 900. Zeus operates in Northwestern Europe serving 12 destinations and offering services as advance seat selection, excess baggage, inflight entertainment, lounge pass and meal.

We're proud to be one of the first NDC-enabled airlines and we want to share our enthusiasm with any developer wishing to experience the emerging distribution era.

So, we welcome you to connect to our platform and search for our available flights or services, order the ones you prefer and should you change your mind, modify or cancel you order.

Welcome onboard & enjoy the flight!

Theodora Tsinonis, C.E.O. Executive Summary

Airline travel market challenges have favored the inauguration An airline flying in Europe and of a new electronic communication schema that will introduce the retailing spirit in the distribution of air products to offering seats and services. corporations, leisure and business travelers. Since 2012, IATA has being leading a collaborative industry initiative to define a novel XML-based schema - the New Distribution Capability (NDC) - for promoting product differentiation and time-to- market, access to full and rich air content and finally, transparent shopping experience.

Zeus Airlines (Z9) is a newly established virtual airline, modelled on JR Technologies' proven NDC platform. It opened its wings on February 1st, 2017 employing a fleet of various contemporary aircraft such as the Embraer 190 & 195, Airbus A319, A320 & A321, Boeing 737 and Canadair Regional Jet 900. Zeus operates in Northwestern Europe serving 12 destinations and offering services as advance seat selection, excess baggage, inflight entertainment, lounge pass and meal.

We're proud to be one of the first NDC-enabled airlines and we want to share our enthusiasm with any developer wishing to experience the emerging distribution era.

So, we welcome you to connect to our platform and search for our available flights or services, order the ones you prefer and should you change your mind, modify or cancel you order.

Welcome onboard & enjoy the flight!

Theodora Tsinonis, C.E.O. Zeus Airlines serves 12 destinations in Europe and Middle East.

KTT • ARN - Stockholm Kittilän • BCN - Barcelona • CDG - Charles De Gaulles • DXB - Dubai

ARN • FRA - Frankfurt Stockholm

RIX • LHR - London Heathrow Riga • MUC - Munich TXL FRA Berlin • PRG - Prague LHR Frankfurt London Heathrow PRG CDG Prague Charles De Gaulles • RIX - Riga MUC Munich

GVA • TXL - Berlin Tegel Geneva • GVA - Geneva

BCN • KTT - Kittilän Barcelona

DXB Dubai

07 Zeus Airlines serves 12 destinations in Europe and Middle East.

KTT • ARN - Stockholm Kittilän • BCN - Barcelona • CDG - Charles De Gaulles • DXB - Dubai

ARN • FRA - Frankfurt Stockholm

RIX • LHR - London Heathrow Riga • MUC - Munich TXL FRA Berlin • PRG - Prague LHR Frankfurt London Heathrow PRG CDG Prague Charles De Gaulles • RIX - Riga MUC Munich

GVA • TXL - Berlin Tegel Geneva • GVA - Geneva

BCN • KTT - Kittilän Barcelona

DXB Dubai

07 Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Inflight Wi-Fi ERR € 19.00 Name Advanced seat selection ERR € 16.00 Stay connected using A convenient option that lets you Short Description Short Description any Wi-Fi enabled device ESR € 12.00 reserve your preferred seat ESR € 12.00

Long Description Want to get some work done, catch Long Description Like the window seat? Prefer the up with friends or simply surf the aisle? Select your preferred seat on web? Whether your trip is for Zeus operated flights+ after making a business or pleasure, we'll keep you EFR € 7.00 booking. Seat Selection is EFR € 7.00 connected while onboard your flight. ALL complimentary for customers who are ALL Gold Frequent Flyers.

ERO € 19.00 ERO € 16.00 ESO € 12.00 ESO € 12.00 EFO € 7.00 EFO € 7.00 ERR € 12.00 ERR € 12.00 ESR € 7.00 ESR € 7.00 EFR € - EFR € 4.00 SILVER SILVER ERO € 12.00 ERO € 12.00 1009 ESO ALL € 7.00 1014 ESO ALL € 7.00 ALL ALL Economy EFO € - ALL ALL Economy EFO € 4.00 ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL € - Business ALL € - Name Lounge Pass ALL € 55.00 Name Premium Seating ERR € 75.00 Escape the crowds and find Take advantage of the Premium Short Description Short Description a quiet space to work or relax SILVER € 35.00 Economy cabin to rest,read or work ESR € 55.00

Our Premium Economy seat ensures you receive more of the Long Description Pre-book a space in an airport ERR Long Description following: Space: A large and relaxing seat area and wide, leather lounge and lap up the luxury for up to armrests offer 40% more space than the Economy cabin. Privacy: GOLD € - The seat reclines within a fixed area to ensure the comfort of all three hours before you fly. passengers, preserving your personal space throughout your flight. Comfort: The seat adapts perfectly to the contours of your body. EFR € 45.00 For your comfort, the seat is equipped with: adjustable head ALL and leg rests, an adjustable footrest, several convenient storage PLATINUM € - spaces for your personal items. ALL € 35.00 ERO € 75.00 SILVER € 25.00 ESO € 55.00 ESR GOLD € - EFO € 45.00 PLATINUM € - ERR € 55.00 ALL € 35.00 ESR € 35.00 SILVER € 25.00 EFR € 25.00 EFR SILVER GOLD ALL € - Flight ERO € 55.00 1011 ALL ALL Economy ALL PLATINUM € - 1015 Duration Economy ESO ALL € 35.00 ALL € 55.00 > 90 min EFO € 25.00 SILVER € 35.00 ERR € 25.00 ERO GOLD € - ESR € 25.00 PLATINUM € - EFR € - GOLD ALL € 35.00 ERO € 25.00 SILVER € 25.00 ESO € 25.00 ESO GOLD € - EFO € - PLATINUM € - ERR € - ALL € 35.00 ESR € - SILVER € 25.00 EFR € - EFO PLATINUM GOLD € - ERO € - PLATINUM € - ESO € - Business ALL ALL € - EFO € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Inflight Wi-Fi ERR € 19.00 Name Advanced seat selection ERR € 16.00 Stay connected using A convenient option that lets you Short Description Short Description any Wi-Fi enabled device ESR € 12.00 reserve your preferred seat ESR € 12.00

Long Description Want to get some work done, catch Long Description Like the window seat? Prefer the up with friends or simply surf the aisle? Select your preferred seat on web? Whether your trip is for Zeus operated flights+ after making a business or pleasure, we'll keep you EFR € 7.00 booking. Seat Selection is EFR € 7.00 connected while onboard your flight. ALL complimentary for customers who are ALL Gold Frequent Flyers.

ERO € 19.00 ERO € 16.00 ESO € 12.00 ESO € 12.00 EFO € 7.00 EFO € 7.00 ERR € 12.00 ERR € 12.00 ESR € 7.00 ESR € 7.00 EFR € - EFR € 4.00 SILVER SILVER ERO € 12.00 ERO € 12.00 1009 ESO ALL € 7.00 1014 ESO ALL € 7.00 ALL ALL Economy EFO € - ALL ALL Economy EFO € 4.00 ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL € - Business ALL € - Name Lounge Pass ALL € 55.00 Name Premium Seating ERR € 75.00 Escape the crowds and find Take advantage of the Premium Short Description Short Description a quiet space to work or relax SILVER € 35.00 Economy cabin to rest,read or work ESR € 55.00

Our Premium Economy seat ensures you receive more of the Long Description Pre-book a space in an airport ERR Long Description following: Space: A large and relaxing seat area and wide, leather lounge and lap up the luxury for up to armrests offer 40% more space than the Economy cabin. Privacy: GOLD € - The seat reclines within a fixed area to ensure the comfort of all three hours before you fly. passengers, preserving your personal space throughout your flight. Comfort: The seat adapts perfectly to the contours of your body. EFR € 45.00 For your comfort, the seat is equipped with: adjustable head ALL and leg rests, an adjustable footrest, several convenient storage PLATINUM € - spaces for your personal items. ALL € 35.00 ERO € 75.00 SILVER € 25.00 ESO € 55.00 ESR GOLD € - EFO € 45.00 PLATINUM € - ERR € 55.00 ALL € 35.00 ESR € 35.00 SILVER € 25.00 EFR € 25.00 EFR SILVER GOLD ALL € - Flight ERO € 55.00 1011 ALL ALL Economy ALL PLATINUM € - 1015 Duration Economy ESO ALL € 35.00 ALL € 55.00 > 90 min EFO € 25.00 SILVER € 35.00 ERR € 25.00 ERO GOLD € - ESR € 25.00 PLATINUM € - EFR € - GOLD ALL € 35.00 ERO € 25.00 SILVER € 25.00 ESO € 25.00 ESO GOLD € - EFO € - PLATINUM € - ERR € - ALL € 35.00 ESR € - SILVER € 25.00 EFR € - EFO PLATINUM GOLD € - ERO € - PLATINUM € - ESO € - Business ALL ALL € - EFO € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Vegetarian Meal ERR € 15.00 Name Standard Meal ERR € 15.00 Vegetarian meal flavoured with Short Description Short Description This is a non-strict vegetarian meal spices from Indian sub-continent ESR € 10.00 ESR € 10.00

Long Description It may contain: Vegetables, fruit, dairy Long Description Prepared in Western style, which can products, spices and aromas include eggs and dairy products but associated with the Indian eliminates all meats and seafood. sub-continent. The meal could be EFR € 10.00 EFR € 10.00 mildly spiced. Does not contain: ALL ALL Meat, poultry, fish, seafood, and eggs. ERO € 15.00 ERR € 10.00 ESO € 10.00 ESR € - EFO € 10.00 EFR € - ERR € 10.00 ERR € - ESR € - ESR € - EFR € - EFR € - SILVER SILVER Flight ERO € 10.00 Flight ERR € - 1012 ALL Duration Economy ESO ALL € - 1017 Duration ESR ALL € - Economy > 120 min EFO € - ALL > 120 min EFR € - ERR € - ERO € 15.00 ESR € - ESO € 10.00 EFR € - EFO € 10.00 GOLD GOLD ERO € - ERO € 10.00 ESO € - ESO € - EFO € - EFO € - ERR € - ERO € - ESR € - ESO € - EFR € - EFO € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Name Standard Meal ERR € 15.00 Business ALL € - Vegetarian Oriental Meal Name Short Description ESR € 10.00 Low-Carb meal ERR € 15.00 For passengers with special dietary Short Description Long Description Typically cooked in Chinese style, this meal requirements as Low-Carb ESR € 10.00 does not contain meat, seafood, egg and dairy products. Does not contain: Meat, € 10.00 EFR ALL Long Description Ingredients rich in starch and carbohydrates in any ALL poultry, fish, seafood, and eggs. form will be avoided in the preparation of this meal. However, traces of carbohydrates may be present in EFR € 10.00 ERO € 15.00 some of the dish components. ESO € 10.00 ERR € 10.00 EFO € 10.00 ESR SILVER € - ERR € 10.00 EFR € - ESR € - ERR € - EFR € - ESR GOLD € - SILVER ERO € 10.00 EFR € - Flight ESO € - ERR € - 1016 ALL Duration Economy ALL EFO € - Flight ESR PLATINUM € - > 120 min ALL Economy ERR € - 1018 Duration EFR ALL € - ESR € - > 120 min ERO € 15.00 EFR € - ESO ALL € 10.00 GOLD ERO € - EFO € 10.00 ESO € - ERO € 10.00 EFO € - ESO SILVER € - ERR € - EFO € - ESR € - ERO € - EFR € - ESO GOLD € - PLATINUM ERO € - EFO € - ESO € - ERO € - EFO € - ESO PLATINUM € - EFO € - Business ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Vegetarian Meal ERR € 15.00 Name Standard Meal ERR € 15.00 Vegetarian meal flavoured with Short Description Short Description This is a non-strict vegetarian meal spices from Indian sub-continent ESR € 10.00 ESR € 10.00

Long Description It may contain: Vegetables, fruit, dairy Long Description Prepared in Western style, which can products, spices and aromas include eggs and dairy products but associated with the Indian eliminates all meats and seafood. sub-continent. The meal could be EFR € 10.00 EFR € 10.00 mildly spiced. Does not contain: ALL ALL Meat, poultry, fish, seafood, and eggs. ERO € 15.00 ERR € 10.00 ESO € 10.00 ESR € - EFO € 10.00 EFR € - ERR € 10.00 ERR € - ESR € - ESR € - EFR € - EFR € - SILVER SILVER Flight ERO € 10.00 Flight ERR € - 1012 ALL Duration Economy ESO ALL € - 1017 Duration ESR ALL € - Economy > 120 min EFO € - ALL > 120 min EFR € - ERR € - ERO € 15.00 ESR € - ESO € 10.00 EFR € - EFO € 10.00 GOLD GOLD ERO € - ERO € 10.00 ESO € - ESO € - EFO € - EFO € - ERR € - ERO € - ESR € - ESO € - EFR € - EFO € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Name Standard Meal ERR € 15.00 Business ALL € - Vegetarian Oriental Meal Name Short Description ESR € 10.00 Low-Carb meal ERR € 15.00 For passengers with special dietary Short Description Long Description Typically cooked in Chinese style, this meal requirements as Low-Carb ESR € 10.00 does not contain meat, seafood, egg and dairy products. Does not contain: Meat, € 10.00 EFR ALL Long Description Ingredients rich in starch and carbohydrates in any ALL poultry, fish, seafood, and eggs. form will be avoided in the preparation of this meal. However, traces of carbohydrates may be present in EFR € 10.00 ERO € 15.00 some of the dish components. ESO € 10.00 ERR € 10.00 EFO € 10.00 ESR SILVER € - ERR € 10.00 EFR € - ESR € - ERR € - EFR € - ESR GOLD € - SILVER ERO € 10.00 EFR € - Flight ESO € - ERR € - 1016 ALL Duration Economy ALL EFO € - Flight ESR PLATINUM € - > 120 min ALL Economy ERR € - 1018 Duration EFR ALL € - ESR € - > 120 min ERO € 15.00 EFR € - ESO ALL € 10.00 GOLD ERO € - EFO € 10.00 ESO € - ERO € 10.00 EFO € - ESO SILVER € - ERR € - EFO € - ESR € - ERO € - EFR € - ESO GOLD € - PLATINUM ERO € - EFO € - ESO € - ERO € - EFO € - ESO PLATINUM € - EFO € - Business ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Diabetic Meal ERR € 15.00 Name Muslim Meal ERR € 15.00 Sugar is not used in the *Halal* meal prepared according Short Description Short Description preparation of this meal ESR € 10.00 to Islamic principles. ESR € 10.00

Long Description This is a diabetic meal that contains Long Description Does not contain: Pork, alcohol or minimal sugar content with an equal ALL any haram ingredients. ALL balance of proteins, fats, fibre, and complex carbohydrates. EFR € 10.00 EFR € 10.00

ERR € 10.00 ERR € 10.00 ESR SILVER € - ESR SILVER € - EFR € - EFR € - ERR € - ERR € - ESR GOLD € - ESR GOLD € - EFR € - EFR € - Flight ERR € - Flight ERR € - 1019 Duration ESR PLATINUM ALL € - 1013 Duration ESR PLATINUM ALL € - Economy Economy ALL > 120 min EFR € - ALL > 120 min EFR € - ERO € 15.00 ERO € 15.00 ESO ALL € 10.00 ESO ALL € 10.00 EFO € 10.00 EFO € 10.00 ERO € 10.00 ERO € 10.00 ESO SILVER € - ESO SILVER € - EFO € - EFO € - ERO € - ERO € - ESO GOLD € - ESO GOLD € - EFO € - EFO € - ERO € - ERO € - ESO PLATINUM € - ESO PLATINUM € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Name Lactose-free meal ERR € 15.00 Name Kosher meal ERR € 15.00 This meal is for customers who are Prepared by kosher caterers under Short Description Short Description lactose-intolerant. ESR € 10.00 rabbinical supervision ESR € 10.00 ALL ALL This meal excludes foods which contain milk, dry milk solids, May also incorporate fresh fruit or sealed items, such as Long Description casein, cheese, cream, butter, lactose and margarine. It may Long Description individually packaged bagels that meet kosher laws. contain: Meat, fish, pasta, rice, potatoes, vegetables, and fruit. Special Kosher for Passover meals are supplied during Does not contain: Milk, yoghurt, cheese, croissants, soft rolls, ice EFR € 10.00 Passover. EFR € 10.00 cream, sherbet, pudding, and all other dairy products. ERR € 10.00 ERR € 10.00 ESR SILVER € - ESR SILVER € - EFR € - EFR € - ERR € - ERR € - ESR GOLD € - ESR GOLD € - EFR € - EFR € - ERR € - ERR € - Flight ESR PLATINUM € - Flight ESR PLATINUM € - ALL ALL 1020 Duration Economy EFR ALL € - 1021 Duration Economy EFR ALL € - > 120 min ERO € 15.00 > 90 min ERO € 15.00 ESO ALL € 10.00 ESO ALL € 10.00 EFO € 10.00 EFO € 10.00 ERO € 10.00 ERO € 10.00 ESO SILVER € - ESO SILVER € - EFO € - EFO € - ERO € - ERO € - ESO GOLD € - ESO GOLD € - EFO € - EFO € - ERO € - ERO € - ESO PLATINUM € - ESO PLATINUM € - EFO € - EFO € - ALL ALL € - Business ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Diabetic Meal ERR € 15.00 Name Muslim Meal ERR € 15.00 Sugar is not used in the *Halal* meal prepared according Short Description Short Description preparation of this meal ESR € 10.00 to Islamic principles. ESR € 10.00

Long Description This is a diabetic meal that contains Long Description Does not contain: Pork, alcohol or minimal sugar content with an equal ALL any haram ingredients. ALL balance of proteins, fats, fibre, and complex carbohydrates. EFR € 10.00 EFR € 10.00

ERR € 10.00 ERR € 10.00 ESR SILVER € - ESR SILVER € - EFR € - EFR € - ERR € - ERR € - ESR GOLD € - ESR GOLD € - EFR € - EFR € - Flight ERR € - Flight ERR € - 1019 Duration ESR PLATINUM ALL € - 1013 Duration ESR PLATINUM ALL € - Economy Economy ALL > 120 min EFR € - ALL > 120 min EFR € - ERO € 15.00 ERO € 15.00 ESO ALL € 10.00 ESO ALL € 10.00 EFO € 10.00 EFO € 10.00 ERO € 10.00 ERO € 10.00 ESO SILVER € - ESO SILVER € - EFO € - EFO € - ERO € - ERO € - ESO GOLD € - ESO GOLD € - EFO € - EFO € - ERO € - ERO € - ESO PLATINUM € - ESO PLATINUM € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Name Lactose-free meal ERR € 15.00 Name Kosher meal ERR € 15.00 This meal is for customers who are Prepared by kosher caterers under Short Description Short Description lactose-intolerant. ESR € 10.00 rabbinical supervision ESR € 10.00 ALL ALL This meal excludes foods which contain milk, dry milk solids, May also incorporate fresh fruit or sealed items, such as Long Description casein, cheese, cream, butter, lactose and margarine. It may Long Description individually packaged bagels that meet kosher laws. contain: Meat, fish, pasta, rice, potatoes, vegetables, and fruit. Special Kosher for Passover meals are supplied during Does not contain: Milk, yoghurt, cheese, croissants, soft rolls, ice EFR € 10.00 Passover. EFR € 10.00 cream, sherbet, pudding, and all other dairy products. ERR € 10.00 ERR € 10.00 ESR SILVER € - ESR SILVER € - EFR € - EFR € - ERR € - ERR € - ESR GOLD € - ESR GOLD € - EFR € - EFR € - ERR € - ERR € - Flight ESR PLATINUM € - Flight ESR PLATINUM € - ALL ALL 1020 Duration Economy EFR ALL € - 1021 Duration Economy EFR ALL € - > 120 min ERO € 15.00 > 90 min ERO € 15.00 ESO ALL € 10.00 ESO ALL € 10.00 EFO € 10.00 EFO € 10.00 ERO € 10.00 ERO € 10.00 ESO SILVER € - ESO SILVER € - EFO € - EFO € - ERO € - ERO € - ESO GOLD € - ESO GOLD € - EFO € - EFO € - ERO € - ERO € - ESO PLATINUM € - ESO PLATINUM € - EFO € - EFO € - ALL ALL € - Business ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Snack ERR € 15.00 Name 2nd Bag ERR € 35.00 Enjoy a wide selection of Plan ahead to save time and money Short Description Short Description complimentary snacks and beverages. ESR € 10.00 on all your baggage needs ESR € 35.00

Long Description Beverage options and product Long Description Do not get caught out at the airport. availability may vary by flight. ALL The 2nd Bag is free for Gold ALL passengers. The 2nd Bag is free for EFR € 10.00 Platinum passengers. EFR € 35.00

ERO € 10.00 ERR € 15.00 ESO SILVER € - ESR SILVER € 15.00 EFO € - EFR € 15.00 ERR € - ERR € - ESR GOLD € - ESR GOLD € - EFR € - EFR € - ERO € - ERR € - 1022 Flight 1010 ALL ALL Economy ALL Duration ESO PLATINUM ALL € - ESR PLATINUM € - Economy ALL > 120 min EFO € - EFR € - ERR € 15.00 ERO € 35.00 ESR ALL € 10.00 ESO ALL € 35.00 EFR € 10.00 EFO € 35.00 ERO € 10.00 ERO € 15.00 ESO SILVER € - ESO SILVER € 15.00 EFO € - EFO € 15.00 ERR € - ERO € - ESR GOLD € - ESO GOLD € - EFR € - EFO € - ERO € - ERO € - ESO PLATINUM € - ESO PLATINUM € - EFO € - EFO € - Name 1st Bag ERR € 35.00 Business ALL ALL € - Plan ahead to save time and money Short Description Name 3d Bag ERR € 115.00 on all your baggage needs ESR € 35.00 ALL Do not get caught out at the airport. Short Description Long Description Do not get caught out at the airport. The 1st ESR € 115.00 Bag is free for Gold passengers. The 1st Bag is ALL free for Platinum passengers EFR € 35.00 Long Description Plan ahead to save time and money on all your baggage needs. EFR € 115.00 ERR € 15.00 ESR SILVER € 15.00 ERR € 95.00 EFR € 15.00 ESR SILVER € 95.00 ERR € - EFR € 95.00 ESR GOLD € - ERR € 75.00 EFR € - ESR GOLD € 75.00 ERR € - EFR € 75.00 FQTV No. LEVEL ESR PLATINUM € - ERR € 75.00 1023 ALL ALL Economy EFR ALL € - ESR PLATINUM € 75.00 992227471658111 GOLD ALL ERO € 35.00 1024 ALL Economy EFR ALL € 75.00 ESO ALL € 35.00 ERO € 115.00 992227471658121 SILVER EFO € 35.00 ESO ALL € 115.00 ERO € 15.00 EFO € 115.00 992227471658131 GOLD ESO SILVER € 15.00 ERO € 95.00 € 15.00 ESO EFO 992227471658141 GOLD SILVER € 95.00 ERO € - EFO € 95.00 ESO GOLD € - 992227471658151 SILVER ERO € 75.00 EFO € - ESO GOLD € 75.00 ERO € - 992227471658161 SILVER EFO € 75.00 ESO PLATINUM € - ERO € 75.00 EFO € - 992227471658171 PLATINUM ESO PLATINUM € 75.00 Business ALL ALL € - EFO € 75.00 992227471658181 PLATINUM Business ALL ALL € 55.00 Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Snack ERR € 15.00 Name 2nd Bag ERR € 35.00 Enjoy a wide selection of Plan ahead to save time and money Short Description Short Description complimentary snacks and beverages. ESR € 10.00 on all your baggage needs ESR € 35.00

Long Description Beverage options and product Long Description Do not get caught out at the airport. availability may vary by flight. ALL The 2nd Bag is free for Gold ALL passengers. The 2nd Bag is free for EFR € 10.00 Platinum passengers. EFR € 35.00

ERO € 10.00 ERR € 15.00 ESO SILVER € - ESR SILVER € 15.00 EFO € - EFR € 15.00 ERR € - ERR € - ESR GOLD € - ESR GOLD € - EFR € - EFR € - ERO € - ERR € - 1022 Flight 1010 ALL ALL Economy ALL Duration ESO PLATINUM ALL € - ESR PLATINUM € - Economy ALL > 120 min EFO € - EFR € - ERR € 15.00 ERO € 35.00 ESR ALL € 10.00 ESO ALL € 35.00 EFR € 10.00 EFO € 35.00 ERO € 10.00 ERO € 15.00 ESO SILVER € - ESO SILVER € 15.00 EFO € - EFO € 15.00 ERR € - ERO € - ESR GOLD € - ESO GOLD € - EFR € - EFO € - ERO € - ERO € - ESO PLATINUM € - ESO PLATINUM € - EFO € - EFO € - Name 1st Bag ERR € 35.00 Business ALL ALL € - Plan ahead to save time and money Short Description Name 3d Bag ERR € 115.00 on all your baggage needs ESR € 35.00 ALL Do not get caught out at the airport. Short Description Long Description Do not get caught out at the airport. The 1st ESR € 115.00 Bag is free for Gold passengers. The 1st Bag is ALL free for Platinum passengers EFR € 35.00 Long Description Plan ahead to save time and money on all your baggage needs. EFR € 115.00 ERR € 15.00 ESR SILVER € 15.00 ERR € 95.00 EFR € 15.00 ESR SILVER € 95.00 ERR € - EFR € 95.00 ESR GOLD € - ERR € 75.00 EFR € - ESR GOLD € 75.00 ERR € - EFR € 75.00 FQTV No. LEVEL ESR PLATINUM € - ERR € 75.00 1023 ALL ALL Economy EFR ALL € - ESR PLATINUM € 75.00 992227471658111 GOLD ALL ERO € 35.00 1024 ALL Economy EFR ALL € 75.00 ESO ALL € 35.00 ERO € 115.00 992227471658121 SILVER EFO € 35.00 ESO ALL € 115.00 ERO € 15.00 EFO € 115.00 992227471658131 GOLD ESO SILVER € 15.00 ERO € 95.00 € 15.00 ESO EFO 992227471658141 GOLD SILVER € 95.00 ERO € - EFO € 95.00 ESO GOLD € - 992227471658151 SILVER ERO € 75.00 EFO € - ESO GOLD € 75.00 ERO € - 992227471658161 SILVER EFO € 75.00 ESO PLATINUM € - ERO € 75.00 EFO € - 992227471658171 PLATINUM ESO PLATINUM € 75.00 Business ALL ALL € - EFO € 75.00 992227471658181 PLATINUM Business ALL ALL € 55.00 Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Wi-Fi Boost ERR € 19.00 Name Fast Track ERR € 19.00 An upgraded Wi-Fi service provided Skip the long security queues Short Description Short Description at the airport ESR € 12.00 with an express line ESR € 12.00

Long Description Stay connected with superior Long Description Why wait when you can easily connection. Why wait to get the basic bypass the long queues for the free service, when you can upgrade security check. Reduce your idle time to a faster connection EFR € 7.00 and gain time by using the Fast Track EFR € 7.00 ALL service. ALL

Airport Provider ERO € 19.00 Airport Provider ERO € 19.00 ARN ARC Internet Corp ESO € 12.00 ARN Securitas ESO € 12.00 BCN Orange Esp EFO € 7.00 BCN Hawk EFO € 7.00 CDG Cablecom ERR € 12.00 CDG Cisco Security ERR € 12.00 DXB Etisalat ESR € 7.00 DXB Danata ESR € 7.00 FRA Vodaphone EFR € - FRA Fraport EFR € - SILVER SILVER LHR Virgin Telecom ERO € 12.00 ERO € 12.00 #### ALL ALL Economy #### ALL ALL Economy MUC Ja Genau Services ESO ALL € 7.00 ESO ALL € 7.00 PRG Bohemia Inc. EFO € - EFO € - RIX RIGATel ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Name Lounge pass ALL € 15.00 Name Parking Service ALL € 55.00 Escape the crowds and find a quiet Now you can park and go Short Description Short Description space to work or relax SILVER € 10.00 without any hassle. SILVER € 35.00

Long Description Pre-book a space in an airport ERR Long Description Parking has never been easier. Just ERR lounge and lap up the luxury for up to GOLD € 10.00 pull up to a dedicated parking spot GOLD € - three hours before you fly. and leave you car there reassured.

PLATINUM € 10.00 PLATINUM € - ALL € - ALL € 35.00 Airport Provider SILVER € - Airport Provider SILVER € 25.00 ESR ESR ARN First Class Lounge pte. Ltd. GOLD € - ARN Parking Services Company GOLD € - BCN Danata PLATINUM € - BCN Estacionament PLATINUM € - CDG Danata ALL € - CDG Voiture Conceirge ALL € 35.00 DXB Danata SILVER € - DXB Danata SILVER € 25.00 EFR EFR FRA Fraport GOLD € - FRA Hertz GOLD € - 1011 LHR Swissport ALL ALL Economy PLATINUM ALL € - #### LHR Car and Motor Services ALL ALL Economy PLATINUM € - MUC Fraport ALL € 15.00 MUC Das Auto Parking ALL € 55.00 SILVER € 10.00 PRG Hertz SILVER € 35.00 ERO ERO GOLD € 10.00 GOLD € - PLATINUM € 10.00 PLATINUM € - ALL € - ALL € 35.00 SILVER € - SILVER € 25.00 ESO ESO GOLD € - GOLD € - PLATINUM € - PLATINUM € - ALL € - ALL € 35.00 SILVER € - SILVER € 25.00 EFO EFO GOLD € - GOLD € - PLATINUM € - PLATINUM € - Business ALL ALL € - ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Wi-Fi Boost ERR € 19.00 Name Fast Track ERR € 19.00 An upgraded Wi-Fi service provided Skip the long security queues Short Description Short Description at the airport ESR € 12.00 with an express line ESR € 12.00

Long Description Stay connected with superior Long Description Why wait when you can easily connection. Why wait to get the basic bypass the long queues for the free service, when you can upgrade security check. Reduce your idle time to a faster connection EFR € 7.00 and gain time by using the Fast Track EFR € 7.00 ALL service. ALL

Airport Provider ERO € 19.00 Airport Provider ERO € 19.00 ARN ARC Internet Corp ESO € 12.00 ARN Securitas ESO € 12.00 BCN Orange Esp EFO € 7.00 BCN Hawk EFO € 7.00 CDG Cablecom ERR € 12.00 CDG Cisco Security ERR € 12.00 DXB Etisalat ESR € 7.00 DXB Danata ESR € 7.00 FRA Vodaphone EFR € - FRA Fraport EFR € - SILVER SILVER LHR Virgin Telecom ERO € 12.00 ERO € 12.00 #### ALL ALL Economy #### ALL ALL Economy MUC Ja Genau Services ESO ALL € 7.00 ESO ALL € 7.00 PRG Bohemia Inc. EFO € - EFO € - RIX RIGATel ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Name Lounge pass ALL € 15.00 Name Parking Service ALL € 55.00 Escape the crowds and find a quiet Now you can park and go Short Description Short Description space to work or relax SILVER € 10.00 without any hassle. SILVER € 35.00

Long Description Pre-book a space in an airport ERR Long Description Parking has never been easier. Just ERR lounge and lap up the luxury for up to GOLD € 10.00 pull up to a dedicated parking spot GOLD € - three hours before you fly. and leave you car there reassured.

PLATINUM € 10.00 PLATINUM € - ALL € - ALL € 35.00 Airport Provider SILVER € - Airport Provider SILVER € 25.00 ESR ESR ARN First Class Lounge pte. Ltd. GOLD € - ARN Parking Services Company GOLD € - BCN Danata PLATINUM € - BCN Estacionament PLATINUM € - CDG Danata ALL € - CDG Voiture Conceirge ALL € 35.00 DXB Danata SILVER € - DXB Danata SILVER € 25.00 EFR EFR FRA Fraport GOLD € - FRA Hertz GOLD € - 1011 LHR Swissport ALL ALL Economy PLATINUM ALL € - #### LHR Car and Motor Services ALL ALL Economy PLATINUM € - MUC Fraport ALL € 15.00 MUC Das Auto Parking ALL € 55.00 SILVER € 10.00 PRG Hertz SILVER € 35.00 ERO ERO GOLD € 10.00 GOLD € - PLATINUM € 10.00 PLATINUM € - ALL € - ALL € 35.00 SILVER € - SILVER € 25.00 ESO ESO GOLD € - GOLD € - PLATINUM € - PLATINUM € - ALL € - ALL € 35.00 SILVER € - SILVER € 25.00 EFO EFO GOLD € - GOLD € - PLATINUM € - PLATINUM € - Business ALL ALL € - ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Car Rental ERR € 19.00 Name Baggage Storage ERR € 19.00 Rent a car of your choice with the Shop and move about hands-free Short Description Short Description greatest deals. ESR € 12.00 ESR € 12.00

Long Description If you’re looking for a set of wheels Long Description If you need your luggage looked after when you arrive at your destination, so you can shop hands-free or leave then you’ll be pleased to know we the airport comfortably, visit our Left have handpicked a selection of the EFR € 7.00 Baggage counters. Provided by EFR € 7.00 best car rental companies for quality, ALL Baggage Care Services Pte Ltd., this ALL reliability and value. Book ahead to get exclusive deals at even lower payable service is available 24 hours prices! daily. Airport Provider ERO € 19.00 Airport Provider ERO € 19.00 ARN Enterprise ESO € 12.00 BCN Baggage Safe ESO € 12.00 Secure and BCN Localiza EFO € 7.00 CDG Comfort Baggage EFO € 7.00 Baggage Care CDG Sixt ERR € 12.00 DXB Services Pte Ltd. ERR € 12.00 DXB Flexicar ESR € 7.00 FRA Baggage Lock ESR € 7.00 FRA Europcar EFR € - EFR € - SILVER SILVER LHR LondonCar ERO € 12.00 ERO € 12.00 #### ALL ALL Economy #### MUC MunichCar ALL ALL Economy ESO ALL € 7.00 ESO ALL € 7.00 EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Name Business Center ERR € 19.00 Name City Sightseeing ERR € 19.00 A center for getting down to business. See more and experience more Short Description ESR € 12.00 Short Description ESR € 12.00

Long Description For those with some serious work to Long Description The best way to see our city is on the do, a business center can be found in € 7.00 City Sightseeing open-top bus tour. the airport. It’s complete with meeting With 1 bus arriving every 15 minutes, rooms, secretarial service, EFR the hop-on and hop-off bus system EFR € 7.00 photocopying, Internet, lamination ALL allows you to tour major attractions at ALL and binding, faxing, and conference your own leisurely pace. facilities. Airport Provider ERO € 19.00 Airport Provider ERO € 19.00 CDG Swissport ESO € 12.00 ARN Duck Tours ESO € 12.00 DXB Danata EFO € 7.00 BCN Barca Tours EFO € 7.00 FRA Fraport ERR € 12.00 MUC October Fest tours ERR € 12.00 LHR Swissport ESR € 7.00 PRG Praha Tours ESR € 7.00 MUC Fraport EFR € - EFR € - SILVER SILVER #### ALL ALL Economy ERO ALL € 12.00 #### ALL ALL Economy ERO € 12.00 ESO € 7.00 ESO € 7.00 EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Car Rental ERR € 19.00 Name Baggage Storage ERR € 19.00 Rent a car of your choice with the Shop and move about hands-free Short Description Short Description greatest deals. ESR € 12.00 ESR € 12.00

Long Description If you’re looking for a set of wheels Long Description If you need your luggage looked after when you arrive at your destination, so you can shop hands-free or leave then you’ll be pleased to know we the airport comfortably, visit our Left have handpicked a selection of the EFR € 7.00 Baggage counters. Provided by EFR € 7.00 best car rental companies for quality, ALL Baggage Care Services Pte Ltd., this ALL reliability and value. Book ahead to get exclusive deals at even lower payable service is available 24 hours prices! daily. Airport Provider ERO € 19.00 Airport Provider ERO € 19.00 ARN Enterprise ESO € 12.00 BCN Baggage Safe ESO € 12.00 Secure and BCN Localiza EFO € 7.00 CDG Comfort Baggage EFO € 7.00 Baggage Care CDG Sixt ERR € 12.00 DXB Services Pte Ltd. ERR € 12.00 DXB Flexicar ESR € 7.00 FRA Baggage Lock ESR € 7.00 FRA Europcar EFR € - EFR € - SILVER SILVER LHR LondonCar ERO € 12.00 ERO € 12.00 #### ALL ALL Economy #### MUC MunichCar ALL ALL Economy ESO ALL € 7.00 ESO ALL € 7.00 EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Name Business Center ERR € 19.00 Name City Sightseeing ERR € 19.00 A center for getting down to business. See more and experience more Short Description ESR € 12.00 Short Description ESR € 12.00

Long Description For those with some serious work to Long Description The best way to see our city is on the do, a business center can be found in € 7.00 City Sightseeing open-top bus tour. the airport. It’s complete with meeting With 1 bus arriving every 15 minutes, rooms, secretarial service, EFR the hop-on and hop-off bus system EFR € 7.00 photocopying, Internet, lamination ALL allows you to tour major attractions at ALL and binding, faxing, and conference your own leisurely pace. facilities. Airport Provider ERO € 19.00 Airport Provider ERO € 19.00 CDG Swissport ESO € 12.00 ARN Duck Tours ESO € 12.00 DXB Danata EFO € 7.00 BCN Barca Tours EFO € 7.00 FRA Fraport ERR € 12.00 MUC October Fest tours ERR € 12.00 LHR Swissport ESR € 7.00 PRG Praha Tours ESR € 7.00 MUC Fraport EFR € - EFR € - SILVER SILVER #### ALL ALL Economy ERO ALL € 12.00 #### ALL ALL Economy ERO € 12.00 ESO € 7.00 ESO € 7.00 EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Ground Transport Concierge ERR € 19.00 Name Wellness Center ERR € 19.00 Last mile transfer conveniently From Yoga to light and aroma therapy, Short Description Short Description and safely ESR € 12.00 add a positive twist to your journey. ESR € 12.00

Long Description The Ground Transport Concierge is a Long Description Sessions and classes guaranteed to 24-hour transport booking service give your trip the boost you need. catered to handle passengers' transportation needs. It is located in the Arrival Hall of each terminal. EFR ALL € 7.00 EFR ALL € 7.00

Airport Provider ERO € 19.00 Airport Provider ERO € 19.00 BCN VIP Bookings ESO € 12.00 DXB Body Works Wellness Center ESO € 12.00 CDG Confiance Conceirge Services EFO € 7.00 EFO € 7.00 DXB Golden Services ERR € 12.00 ERR € 12.00 FRA Mondial Services ESR € 7.00 ESR € 7.00 LHR Butler Services EFR € - EFR € - SILVER SILVER ERO € 12.00 ERO € 12.00 #### ALL ALL Economy ALL #### ALL ALL Economy ESO ALL € 7.00 ESO € 7.00 EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Name Mile High Club VIP ERR € 19.00 A little bit of party never hurt nobody Short Description ESR € 12.00

Long Description If you are transfering and you are in the mood to party, then we have a perfect offer. Leave your luggages behind and unwind, with worldwide EFR € 7.00 famous DJs energizing your visit (10 ALL pm - 5 am) - time to live it up

Airport Provider ERO € 19.00 CDG Swissport ESO € 12.00 DXB Danata EFO € 7.00 FRA Fraport ERR € 12.00 LHR Swissport ESR € 7.00 MUC Fraport EFR € - SILVER #### ALL ALL Economy ERO ALL € 12.00 ESO € 7.00 EFO € - ERR € - ESR € - EFR € - GOLD ERO € - ESO € - EFO € - ERR € - ESR € - EFR € - PLATINUM ERO € - ESO € - EFO € - Business ALL ALL € - Service Flight Fare Service Flight Fare Service Name Routes Seasonality Service Name Routes Seasonality id Details Characteristics Cabin rules FQTV Cost Image id Details Characteristics Cabin rules FQTV Cost Image

Name Ground Transport Concierge ERR € 19.00 Name Wellness Center ERR € 19.00 Last mile transfer conveniently From Yoga to light and aroma therapy, Short Description Short Description and safely ESR € 12.00 add a positive twist to your journey. ESR € 12.00

Long Description The Ground Transport Concierge is a Long Description Sessions and classes guaranteed to 24-hour transport booking service give your trip the boost you need. catered to handle passengers' transportation needs. It is located in the Arrival Hall of each terminal. EFR ALL € 7.00 EFR ALL € 7.00

Airport Provider ERO € 19.00 Airport Provider ERO € 19.00 BCN VIP Bookings ESO € 12.00 DXB Body Works Wellness Center ESO € 12.00 CDG Confiance Conceirge Services EFO € 7.00 EFO € 7.00 DXB Golden Services ERR € 12.00 ERR € 12.00 FRA Mondial Services ESR € 7.00 ESR € 7.00 LHR Butler Services EFR € - EFR € - SILVER SILVER ERO € 12.00 ERO € 12.00 #### ALL ALL Economy ALL #### ALL ALL Economy ESO ALL € 7.00 ESO € 7.00 EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - GOLD GOLD ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - ERR € - ERR € - ESR € - ESR € - EFR € - EFR € - PLATINUM PLATINUM ERO € - ERO € - ESO € - ESO € - EFO € - EFO € - Business ALL ALL € - Business ALL ALL € - Name Mile High Club VIP ERR € 19.00 A little bit of party never hurt nobody Short Description ESR € 12.00

Long Description If you are transfering and you are in the mood to party, then we have a perfect offer. Leave your luggages behind and unwind, with worldwide EFR € 7.00 famous DJs energizing your visit (10 ALL pm - 5 am) - time to live it up

Airport Provider ERO € 19.00 CDG Swissport ESO € 12.00 DXB Danata EFO € 7.00 FRA Fraport ERR € 12.00 LHR Swissport ESR € 7.00 MUC Fraport EFR € - SILVER #### ALL ALL Economy ERO ALL € 12.00 ESO € 7.00 EFO € - ERR € - ESR € - EFR € - GOLD ERO € - ESO € - EFO € - ERR € - ESR € - EFR € - PLATINUM ERO € - ESO € - EFO € - Business ALL ALL € - Additional services

Advance Excess Seat selection Baggage Supported NDC

Inflight Lounge Pass messages (v17.1) entertainment functionalities&

Special Meals Meal • Diabetic Meal • Lactose-free Meal • Muslim Meal • Kosher Meal

These services can be always available or subject to conditions like routes, cabin, frequent flyer tier, seasonality.

24 Additional services

Advance Excess Seat selection Baggage Supported NDC

Inflight Lounge Pass messages (v17.1) entertainment functionalities&

Special Meals Meal • Diabetic Meal • Lactose-free Meal • Muslim Meal • Kosher Meal

These services can be always available or subject to conditions like routes, cabin, frequent flyer tier, seasonality.

24 AirShopping RQ

Description

The AirShopping transaction set supports both demanding and flexible shopping experiences for anonymous or personalized shopping. The response returns offers which may include branded offers or itinerary-priced offers with or without ancillary services.

AirShopping RS NDC Messages 17.1 Description • AirshoppingRQ/RS The AirShopping transaction set supports both demanding and flexible shopping experiences for anonymous or personalized shopping. The response returns offers which may include branded offers or itinerary-priced offers with or without ancillary services. • OrderCreateRQ

• OrderRetrieveRQ OrderCreateRQ

• OrderListRQ/RS Description

NDC Messages 17.1 For One Order Request specified inventory to be held (returns a reference to the held inventory) or request an order to be created (returns complete view of the Order) or request additions to order data elements (e.g. add frequent flyer data) • OrderViewRS Using reference to previous shopping response (ResponseID) OneOrder Messages OrderRetrieve • OrderSaleInformationNotificationRQ

Description • ServiceDeliveryNotificationRQ Request specified inventory to be held (returns a reference to the held inventory) or request an order to be created (returns complete view of the Order) or request additions to order data • ServiceDeliveryRQ/RS elements (e.g. add frequent flyer data)

• ServiceStatusChangeNotificationRQ OrderViewRS for One Order

Description

Request specified inventory to be held (returns a reference to the held inventory) or request an orderto be created (returns complete view of the Order) or request additions to order data elements (e.g. add frequent flyer data) 36 25 AirShopping RQ

Description

The AirShopping transaction set supports both demanding and flexible shopping experiences for anonymous or personalized shopping. The response returns offers which may include branded offers or itinerary-priced offers with or without ancillary services.

AirShopping RS NDC Messages 17.1 Description • AirshoppingRQ/RS The AirShopping transaction set supports both demanding and flexible shopping experiences for anonymous or personalized shopping. The response returns offers which may include branded offers or itinerary-priced offers with or without ancillary services. • OrderCreateRQ

• OrderRetrieveRQ OrderCreateRQ

• OrderListRQ/RS Description

NDC Messages 17.1 For One Order Request specified inventory to be held (returns a reference to the held inventory) or request an order to be created (returns complete view of the Order) or request additions to order data elements (e.g. add frequent flyer data) • OrderViewRS Using reference to previous shopping response (ResponseID) OneOrder Messages OrderRetrieve • OrderSaleInformationNotificationRQ

Description • ServiceDeliveryNotificationRQ Request specified inventory to be held (returns a reference to the held inventory) or request an order to be created (returns complete view of the Order) or request additions to order data • ServiceDeliveryRQ/RS elements (e.g. add frequent flyer data)

• ServiceStatusChangeNotificationRQ OrderViewRS for One Order

Description

Request specified inventory to be held (returns a reference to the held inventory) or request an orderto be created (returns complete view of the Order) or request additions to order data elements (e.g. add frequent flyer data) 36 25 OrderSaleInformationNotificationRQ

Description

A push message from an Airline's Order Management System to an Airline's Accounting System, with all information about the Order required by the accounting system such as the status of the Order and Services, the price charged to the customer, payment information, internal values per Service etc.

One Order v2.1 Using ID from OrderViewRS (TransactionIdentifier) Service Delivery Statuses ServiceDeliveryRQ Status Definition

SERVICE Delivery The delivery provider is in control of the DELIVERY IN PROGRESS Service delivery. Description The Delivery Provider requests information about a Service, or a number of Service at once, SERVICE Delivery DELIVERED Service has been successfully delivered. and may take control of its status.

The Airline responds with all relevant information about the Service to be delivered with the Service Delivery DELIVERED Service has been successfully delivered to latest status (which the Airline may have changed as a result of receiving the request). to Passenger the Passenger.

SERVICE Delivery NOT CLAIMED For reasons as a result of passenger action or (because of Passenger) inaction such as Passenger no-show ServiceDeliveryRS

SERVICE Delivery FAILED TO Service could not be delivered due to airlines DELIVER (because of Airline) or provider limitations. Description

Service Delivery READY FOR Provider is in a position to start delivery of the The Delivery Provider requests information about a Service, or a number of Service at once, DELIVERY (Provider Ready for Service. and may take control of its status. The Airline responds with all relevant information about the Delivery) Service to be delivered with the latest status (which the Airline may have changed as a result of receiving the request). Service Delivery NOTIFICATION Delivery provider was successfully informed TO PROVIDER IS SENT about the Service he has to deliver. ServiceStatusChangeNotificationRQ Service Delivery READY FOR Delivery provider (cabin crew) is in a position DELIVERY ON-BOARD to start delivery of the Service. Description SERVICE Delivery BLOCKED Service may be blocked from delivery in case of: FROM DELIVERY The Airline/Delivery provider notifies a change of Service status to applicable stakeholder e.g. • unforeseen reason (Force Majeure) where airline wants to decline offering the Service POA to ORA, Airline OMS to Revenue Accounting, Deliver Provider to ORA.

• Change of Service, the original would be blocked

• Refund cases, where Service should not be ServiceDeliveryNotificationRQ delivered anymore

Description

The Airline/Delivery provider notifies a change of Service status to applicable stakeholder e.g. POA to ORA, Airline OMS to Revenue Accounting, Deliver Provider to ORA. (not supported) 27 OrderSaleInformationNotificationRQ

Description

A push message from an Airline's Order Management System to an Airline's Accounting System, with all information about the Order required by the accounting system such as the status of the Order and Services, the price charged to the customer, payment information, internal values per Service etc.

One Order v2.1 Using ID from OrderViewRS (TransactionIdentifier) Service Delivery Statuses ServiceDeliveryRQ Status Definition

SERVICE Delivery The delivery provider is in control of the DELIVERY IN PROGRESS Service delivery. Description The Delivery Provider requests information about a Service, or a number of Service at once, SERVICE Delivery DELIVERED Service has been successfully delivered. and may take control of its status.

The Airline responds with all relevant information about the Service to be delivered with the Service Delivery DELIVERED Service has been successfully delivered to latest status (which the Airline may have changed as a result of receiving the request). to Passenger the Passenger.

SERVICE Delivery NOT CLAIMED For reasons as a result of passenger action or (because of Passenger) inaction such as Passenger no-show ServiceDeliveryRS

SERVICE Delivery FAILED TO Service could not be delivered due to airlines DELIVER (because of Airline) or provider limitations. Description

Service Delivery READY FOR Provider is in a position to start delivery of the The Delivery Provider requests information about a Service, or a number of Service at once, DELIVERY (Provider Ready for Service. and may take control of its status. The Airline responds with all relevant information about the Delivery) Service to be delivered with the latest status (which the Airline may have changed as a result of receiving the request). Service Delivery NOTIFICATION Delivery provider was successfully informed TO PROVIDER IS SENT about the Service he has to deliver. ServiceStatusChangeNotificationRQ Service Delivery READY FOR Delivery provider (cabin crew) is in a position DELIVERY ON-BOARD to start delivery of the Service. Description SERVICE Delivery BLOCKED Service may be blocked from delivery in case of: FROM DELIVERY The Airline/Delivery provider notifies a change of Service status to applicable stakeholder e.g. • unforeseen reason (Force Majeure) where airline wants to decline offering the Service POA to ORA, Airline OMS to Revenue Accounting, Deliver Provider to ORA.

• Change of Service, the original would be blocked

• Refund cases, where Service should not be ServiceDeliveryNotificationRQ delivered anymore

Description

The Airline/Delivery provider notifies a change of Service status to applicable stakeholder e.g. POA to ORA, Airline OMS to Revenue Accounting, Deliver Provider to ORA. (not supported) 27 NDC Developer Portal Documentation& NDC Developer Portal Documentation& Connect using Postman Testing endpoints

For a quick experimentation with the Zeus NDC gateway platform you may use the Postman Method Message Endpoint RESTful client or any other relevant tool to create and send HTTP POST requests to the API: http://iata.api.mashery.com/Zeus/NDC POST AirShoppingRQ http://iata.api.mashery.com/Zeus/NDC POST OrderCreateRQ http://iata.api.mashery.com/Zeus/NDC Put as HTTP headers the content type of the message and your Authorization key required by the API along with your NDC RQ message, as follows: POST OrderRetrieveRQ http://iata.api.mashery.com/Zeus/NDC

Ÿ An HTTP header with Content-Type: application/xml is required POST ServiceDeliveryNotificationRQ http://iata.api.mashery.com/Zeus/NDC Ÿ An HTTP header with a valid Authorization-Key: vsh6he647b35sxxxxxxxxxxxx. POST ServiceDeliveryRQ http://iata.api.mashery.com/Zeus/NDC (You can get one registering at the NDC Dev Portal (http://ndc.developer.iata.org/), and apply for a Key here http://iata.mashery.com/member/register ). POST ServiceStatusChangeNotificationRQ http://iata.api.mashery.com/Zeus/NDC Ÿ A raw body including a valid NDC RQ. You may use any of the samples given in this brochure. GET OrderInformationRequest http://iata.api.mashery.com/Zeus/OSIN/{OrderViewTransactionID}

30 31 Connect using Postman Testing endpoints

For a quick experimentation with the Zeus NDC gateway platform you may use the Postman Method Message Endpoint RESTful client or any other relevant tool to create and send HTTP POST requests to the API: http://iata.api.mashery.com/Zeus/NDC POST AirShoppingRQ http://iata.api.mashery.com/Zeus/NDC POST OrderCreateRQ http://iata.api.mashery.com/Zeus/NDC Put as HTTP headers the content type of the message and your Authorization key required by the API along with your NDC RQ message, as follows: POST OrderRetrieveRQ http://iata.api.mashery.com/Zeus/NDC

Ÿ An HTTP header with Content-Type: application/xml is required POST ServiceDeliveryNotificationRQ http://iata.api.mashery.com/Zeus/NDC Ÿ An HTTP header with a valid Authorization-Key: vsh6he647b35sxxxxxxxxxxxx. POST ServiceDeliveryRQ http://iata.api.mashery.com/Zeus/NDC (You can get one registering at the NDC Dev Portal (http://ndc.developer.iata.org/), and apply for a Key here http://iata.mashery.com/member/register ). POST ServiceStatusChangeNotificationRQ http://iata.api.mashery.com/Zeus/NDC Ÿ A raw body including a valid NDC RQ. You may use any of the samples given in this brochure. GET OrderInformationRequest http://iata.api.mashery.com/Zeus/OSIN/{OrderViewTransactionID}

30 31 F.A.Q.

1. What is the Zeus API? Zeus is a fictitious airline. The provided API is an implementation of an NDC gateway which is capable of supporting the exchange of NDC 17.1 messages and One Order messages V2.1.

2. What are the differences between Kronos, Athena and Zeus APIs? Kronos and Athena support the exchange of 16.2 messages. Zeus supports the exchange of 17.1 messages. Zeus also supports One Order messages and hybrid NDC messages with One Order requirments.All APIs are similar and the only difference relies on data (e.g. flight numbers, timetable).

3. Which connection method should I use? Depends on your needs and your application. For example, you may use Postman for a quick test of your RQ/RS messages, while you can use Netbeans when you start implementing your solution.

4. I don’t have an API key. Should I pay for it? No, the API key is provided for free. Follow the instructions on http://ndc.developer.iata.org, register and request for an API key.

5. Are there any examples of the API use? IATA provides a detail guide on how to build your own applications consuming Zeus APIs.

6. Does the API have usage limits? Yes, there is a limit on API requests for each API key. The limit is the maximum number of 5000 request per day per API key and a limit of 3 requests per second.

7. How do I monitor my quota usage? IATA developers’ account provides a dashboard through which you can monitor the usage of your API key and the requests.

8. What happens if I exceed the usage limits? If you exceed the usage limits of a given API key, the API will return an error message.

9. Is there a frontend for the airline's NDC gateway? NDC defines an xml-schema that standardizes the communication. As such, the front-end does not need to be coupled with the backend and therefore any developer has the freedom to design and implement a UI to access the airline’s gateway as long as it produces and consumes valid NDC messages.

10. I have a question/problem. Who should I contact? Contact IATA’s support team on [email protected] 32 F.A.Q.

1. What is the Zeus API? Zeus is a fictitious airline. The provided API is an implementation of an NDC gateway which is capable of supporting the exchange of NDC 17.1 messages and One Order messages V2.1.

2. What are the differences between Kronos, Athena and Zeus APIs? Kronos and Athena support the exchange of 16.2 messages. Zeus supports the exchange of 17.1 messages. Zeus also supports One Order messages and hybrid NDC messages with One Order requirments.All APIs are similar and the only difference relies on data (e.g. flight numbers, timetable).

3. Which connection method should I use? Depends on your needs and your application. For example, you may use Postman for a quick test of your RQ/RS messages, while you can use Netbeans when you start implementing your solution.

4. I don’t have an API key. Should I pay for it? No, the API key is provided for free. Follow the instructions on http://ndc.developer.iata.org, register and request for an API key.

5. Are there any examples of the API use? IATA provides a detail guide on how to build your own applications consuming Zeus APIs.

6. Does the API have usage limits? Yes, there is a limit on API requests for each API key. The limit is the maximum number of 5000 request per day per API key and a limit of 3 requests per second.

7. How do I monitor my quota usage? IATA developers’ account provides a dashboard through which you can monitor the usage of your API key and the requests.

8. What happens if I exceed the usage limits? If you exceed the usage limits of a given API key, the API will return an error message.

9. Is there a frontend for the airline's NDC gateway? NDC defines an xml-schema that standardizes the communication. As such, the front-end does not need to be coupled with the backend and therefore any developer has the freedom to design and implement a UI to access the airline’s gateway as long as it produces and consumes valid NDC messages.

10. I have a question/problem. Who should I contact? Contact IATA’s support team on [email protected] 32 All the material contained in this Booklet is copyright of International Air Transport Association (IATA). Do not copy or reproduce it.