CASE STUDY

CITY-WIDE WI-FI ENHANCES THE

USER EXPERIENCE FOR TRAVELERS

FUKUOKA CITY

Fukuoka is the capital city of Fukuoka Prefecture Location: Fukuoka, Deal implementation: and is situated on the northern shore of the island JAPAN May 2016 of Kyushu in Japan. It is the 5th largest city in Business partner: Japan with a population of about 1.5 million. Vertical: Government SoftBank Technology Tourism to the city is growing, with almost 2.1 Number of users: 13,800 Corp. million foreign visitors in 2015. Fukuoka City, the Japanese city with the 2nd most events and activities, hosts a large number of international meetings. The city is focused on investing in the services industry and promoting domestic commerce. BENEFITS

CHALLENGES AND OBJECTIVE TECHNICAL One of Fukuoka City’s key growth objectives is to increase leisure and business tourism to the city. The OmniVista® 3600 Air Manager delivers centralized control and the ability to visualize failures and radio In 2015, to make itself more attractive as a tourism wave conditions for simplified management. and convention destination, the city decided to implement free Wi-Fi for visitors at the Marine ClearPass Policy Manager handles access control and Messe Fukuoka and Fukuoka International user management effectively, meaning Fukuoka City Conference centers. Fukuoka City required can gather relevant user data to manage performance simplified wireless management and the ability to and evolve its wireless network. collect data, such as the number of users, the amount of traffic, and the type of applications FINANCIAL USER used, in order to continually improve services for EXPERIENCE its target audience all over the places. The free and reliable Visitors have free Wi-Fi city-wide Wi-Fi makes throughout the city. PRODUCTS AND SERVICES Fukuoka City a much Alcatel-Lucent OmniVista® 3600 Air Manager more attractive The authentication Alcatel-Lucent ClearPass Policy Manager destination for the interface is simple to use Alcatel-Lucent OmniAccess® WLAN Controllers MICE (Meetings, and is offered in multiple Alcatel-Lucent OmniAccess® WLAN Access Points Incentive, Conferences, languages, such as Alcatel-Lucent Enterprise Professional Services Exhibitions) industry, English, Chinese and helping the city grow Korean, for foreign visitors. WHAT MADE THE DIFFERENCE? revenue in this area.

The proposal offered a complete, integrated “We are pleased that the development of the Unified Access solution that would help Fukuoka City cost effectively meet its growth objectives. Wi-Fi environment in convention facilities has improved convenience for convention participants The policy management capabilities of Clear Pass and has made Fukuoka City a more attractive Policy Manager as well the planned coverage destination for meetings and events. They can density were particularly appreciated by the city. download and read the academic documents, Lastly, Fukuoka City trusted in the solution’s ability business materials anywhere, anytime. It gives them to deliver a quality, scalable Wi-Fi user experience, flexibility and mobility to power their success!” even during large-scale events like conventions. Fukuoka City enterprise.alcatel-lucent.com To view trademarks visit: enterprise.alcatel-lucent.com/trademarks. (February 2017)