MAYOR BOARD OF DIRECTORS George B. McGill Ward 1 – Keith Lau Ward 2 – Andre’ Good CITY ADMINISTRATOR Ward 3 – Lavon Morton Carl Geffken Ward 4 – George Catsavis At-Large Position 5 – Robyn Dawson CITY CLERK At-Large Position 6 – Kevin Settle Sherri Gard At-Large Position 7 – Neal Martin
AGENDA Fort Smith Board of Directors SPECIAL MEETING & STUDY SESSION June 25, 2019 ~ 12:00 Noon Fort Smith Public Library Community Room 3201 Rogers Avenue
THIS MEETING IS BEING TELECAST LIVE AT THE FOLLOWING LINK: http://www.ustream.tv/channel/XqbsvFPFApS
SPECIAL MEETING
ROLL CALL
PRESENTATION BY MEMBERS OF THE BOARD OF DIRECTORS OF ANY ITEMS OF BUSINESS NOT ALREADY ON THE AGENDA FOR THIS MEETING (Section 2-37 of Ordinance No. 24-10)
ITEMS OF BUSINESS:
1. Resolution authorizing limited term rental agreement with Fort Smith Mall, LLC for flood relief office space
ADJOURN
STUDY SESSION
CALL TO ORDER
1. Discussion with the Oak View Group to manage the Convention Center
2. Review preliminary agenda for the July 2, 2019 regular meeting
ADJOURN
June 25, 2019 Special Meeting & Study Session 1 June 25, 2019 Special Meeting & Study Session 2 SM1
RESOLUTION NO. ______
A RESOLUTION AUTHORIZING LIMITED TERM RENTAL AGREEMENT WITH FORT SMITH MALL LLC FOR FLOOD RELIEF OFFICE SPACE ______
BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE CITY OF FORT
SMITH, ARKANSAS, that:
SECTION 1: The attached rental agreement (License Agreement) with the Fort Smith
Mall LLC for office space for the City of Fort Smith and other agencies involved in 2019 flood relief for the months of July, August and September, 2019, at a rental of $5,000.00 per month, is hereby approved.
SECTION 2: The Mayor, his signature being attested by the City Clerk, is hereby authorized to execute the rental agreement authorized by Section 1 of this Resolution.
This Resolution adopted this _____ day of June, 2019.
APPROVED:
______Mayor ATTEST:
______City Clerk
Approved as to form:
______NPR City Attorney
June 25, 2019 Special Meeting & Study Session 3 June 25, 2019 Special Meeting & Study Session 4 June 25, 2019 Special Meeting & Study Session 5 June 25, 2019 Special Meeting & Study Session 6 June 25, 2019 Special Meeting & Study Session 7 June 25, 2019 Special Meeting & Study Session 8 June 25, 2019 Special Meeting & Study Session 9
Fort Smith, Arkansas
COMPANY BACKGROUND OVG Facilities is a young and dynamic company that provides venue owners and operators with customized services that addresses the specific needs of their entertainment, sports, performing arts, conference and expo, civic, and city venues. OVG Facilities provides strategic planning and consulting services to ensure a project's long-term viability by providing comprehensive strategic planning work in collaboration with facility owners. We have a unique perspective on the industry, as we are currently the managing partners developing new National Hockey League (“NHL”) arenas in Seattle, WA and Belmont Park, NY, as well as in Austin, TX, where we are partners with the University of Texas at Austin for the creation of their new campus arena. We think like owners - always looking for ways to provide optimum service at the best prices.
Our corporate support team is comprised of some of the industry’s most seasoned executives, who, in their tenure, have helped build other venue management companies including SMG, Global Spectrum (now Spectra), and AEG. In fact, OVG Facilities Co-Chairman, Peter Luukko; President, Hank Abate; and Senior Vice President, Sims Hinds, were all instrumental in the early success and establishment of SMG, later having brought their expertise to Global Spectrum. Luukko’s responsibilities with Global Spectrum also included the creation and oversight of a food and beverage service provider, Ovations Food Services (now Spectra Food Services & Hospitality) and serving as the lead executive for the Philadelphia Flyers of the NHL and 76ers of the National Basketball Association (“NBA”). Senior Vice Presidents, Doug Higgons, Tom Paquette, and Shura Garnett also worked for Global Spectrum, as the company was beginning to grow and expand, and were major contributors to the company’s development. Furthermore, OVG co-founder, Tim Leiweke, served as President and CEO of AEG from 1996 to 2013. Leiweke led the development and operation of AEG’s many sports and entertainment venues during his tenure.
Oak View Group Facilities is prepared to offer a full-service management solution for the Fort Smith Convention Center. We have the experience, resources, programs, and the talent to ensure that the FSCC will operate efficiently OVG will provide operational oversight and management of the FSCC, under the direction of City staff. The City will establish all policies and standards for the venues including a Standard User Agreement, Booking Policy, and rules and regulations by which OVG Facilities will manage the venues on behalf of the City.
Our standard scope-of-services could include:
Booking and Event Solicitation Marketing and Public Relations Finance and Administration Management of Third-Party Contracts Sponsorship and Premium Sales Box Office Management Food and Beverage Management Operations Maintenance and Custodial Services
With the customized OVG Facilities full management solution, we will bring our knowledge and expertise into every element of facility management of the FSCC. OVG Facilities will be contracted by the City to represent the facilities’ owner as an agent and as such, we work at the direction of our clients and under the restrictions of a client approved budget. We will make a comprehensive effort to customize our programs based on the true needs of the FSCC. We do not have pre-conceived solutions and will use our vast experience operating venues to establish best practice operating procedures that are most beneficial to the City.
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June 25, 2019 Special Meeting & Study Session 10 MEETING SUMMARY SHURA GARNETT MEETINGS SUMMARY Shura Garnett met with Carl Geffken on Wednesday, April 17th in Fort Smith, AK. The meeting was very productive and allowed her to introduce Oak View Group to Mr. Geffken. He shared the average annual revenues and subsidy amounts for the convention center. They talked a little about some industry standards regarding operations and food and beverage. He asked her to review their 2017 annual report and provide her observations back to him. They also have an amphitheater that he asked her to look at.
The following morning on the 18th the Center’s General Manager, Tim Seeberg took her on a short tour of the venue. The Fort Smith Convention Center has 40,000 square feet of partitionable exhibit hall. It offers eight versatile and flexible meeting rooms that can be customized to add five additional breakout rooms for a total of 13 useable meetings spaces. The 39,000 sq. ft. ArcBest Performing Arts Center features comfortable theatre-style and ADA seating for 1,331, cast & company backstage facilities, and full state-of-the-art sound, lighting and electrical. There are 230 to 250 events annually and of those 25 are Jehovah Witnesses events. The Convention Center was constructed in 2000 with the ability to expand doubling the space. It is averaging $800K loss each year without tax subsidy that is funded by the general fund. The number of events grew in 2018 to 264 from 248 in 2017. Of the 2018 revenue, $734,131 was from convention center rental and $99,415 was from beverages, catering and concessions. The beverage revenue was down 6% from 2017. Though revenues continue to grow, they are not surpassing expenditures. In 2018, the convention center had $1.6 million in expenses, up 10.2% from 2017’s almost $1.5 million.
The public spaces surrounding the exhibit halls have recently been re-carpeted and it looks nice. The meeting rooms are basic and could use touch up paint and décor enhancements to make them more visually appealing.
The exhibit hall is nice and big with high ceilings. The flooring is standard concrete that works fine for trade and consumer shows. Although they own roll carpet, it appears worn out, stained and dirty with cobwebs covering it. Roll carpet is challenging in an exhibit hall space as maintaining it stain free is impossible. It is also very heavy and challenging to install and remove without risking injury to the staff. I recommend the purchase of carpet tiles that can be easily installed and removed on an event by event basis, stored in less space and easily maintained by simply replacing individual tiles as they become damaged. Given that there is no dedicated ballroom space I would also recommend the installation of a cable system to easily and temporarily install draping that would allow the transformation of the exhibit hall into a ballroom. Additional décor enhancements could also be added to build on this concept as demand for the space increases.
The convention center has a “warming” kitchen that includes a dishwasher, hood, maybe four carter hoffmans/warming boxes. There is a storage room that opens into the existing space. In Shura’s opinion, the two combined would be sufficient for a small efficient kitchen and small wares storage. We need to get an estimate of what it would take financially to build out a full kitchen. Based off the estimated $500K annually that the center generates in gross catering (derived from using 18% commission that nets about $90K to the venue) and the ability to increase net profit margin and increase events and attendance, the investment to build out a kitchen would likely pay for itself over a two to three year period. The GM said they will do $25K in concessions on a really busy concert night but most times average around $8K. They are using a contract company to provide the bartending services. I would explore creating a temp pool of staff that we would train in service standards and delivery and likely increase the per-caps as a result.
Gross revenues annually are around $800K and subsidy for operations is about the same at $700-$800K annually. If you take the $800K in gross revenue and divide it out by 230 events, the average revenue per event is $3,478 and average revenue per square foot based on 45K net is $17 which is extremely low. Without having detailed financial statements, space usage/occupancy reports and events by category, it is difficult to say why the revenues are so low. Obviously, the lack of onsite exclusive food and beverage service has a large impact on the revenues but it is likely that discounting, rental pricing and service rates all need to be reviewed with a comp set analysis done to determine where adjustments need to be made.
Shura met with Councilman Keith Lau and discussed the benefits of private management, the history of OVG and her personal experience in the industry. He gave me a lot of information on initiatives occurring in the city and why there is a need to reduce the operating shortfall of the convention center. He also brought up the amphitheater and asked that I review it and see if there was any opportunity to increase activity with it.
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June 25, 2019 Special Meeting & Study Session 11 RIVERFRONT AMPHITHEATER AND ARCBEST PERFORMING ARTS CENTER Riverfront Amphitheater is located next to the Arkansas River, adjacent to the River Park Events Building and one block west of the River Front Pavilion. This facility represents one-third of the River Park Complex. The rising, terraced walkways frame seating for 1128 persons. Additional seating is available on the hillsides.
After searching via Pollstar for past, present, and future show dates hosted at the Amphitheater, we have concluded the space is an underutilized venue of the community facilities found through the Parks and Recreation Department. . 6/24-25/2016 Riverfront Blues Festival (moved to the Harry E. Kelley River Park in 2017) . 9/9/2011 Dierks Bentley . 8/29/2010 Greensky Bluegrass . 8/28/2010 Bernie Worrell . 5/7/2010 Trout Fishing In America . 7/28/2007 Cross Canadian Ragweed . 10/15/2006 Day of Fire & Krystal Meyers
The Riverfront Amphitheater and ArcBest Performing Arts Center will realize a variety of benefits from this new partnership with OVG, including new event bookings for the amphitheater, maximized event-related income, and new profits from corporate sponsorships and premium seating sales. Riverfront Amphitheater will enjoy heightened access to the most important decision makers in the live entertainment and sports business through OVG’s ownership and partnerships. Riverfront Amphitheater representatives will participate in ongoing booking calls with artist managers and agents and participate in the industry’s most prestigious conferences – Pollstar Live! and Venues Now – both owned and operated by Oak View Group. Fort Smith, AK will become a priority for our booking professionals to ensure increased visibility during national tour routing.
OVG Facilities: a division of OVG, which was founded by Irving Azoff and Tim Leiweke. Azoff founded and leads one of the most successful and innovative artist management firms in the world. He is the chairman of Full Stop Management, which represents recording artists such as the Eagles, Harry Styles, Christina Aguilera, The Go-Go's, Journey, Don Henley, Joe Walsh, Van Halen, Thirty Seconds to Mars, Steely Dan, Gwen Stefani, Lindsey Buckingham of Fleetwood Mac, Bon Jovi, Jimmy Buffett, Travis Scott, Triumph, and Chelsea Handler among many others.
There is one simple truth in the entertainment touring industry; shows go where they believe they will be successful. At OVG Facilities, we know how to make events successful. Perhaps most importantly for the Amphitheater and Performing Arts Center, is that our record of success has provided us the necessary national, regional, and local relationships to book events in the venue. OVG Facilities sees a unique opportunity to help the Amphitheater drive attendance to the venue, bringing new patrons to the venue and the region. We will offer programs that bring events and revenue streams that positively impact the overall bottom-line of venues.
OVG will also work closely with Riverfront Amphitheater and ArcBest Performing Arts Center to create event-related revenue through new sponsorship sales – particularly on the national and regional levels. OVG Global Partnerships and our network of 20 sales professionals working in New York, Los Angeles, Philadelphia, London, and Seattle will diligently market corporate partnership opportunities, that will include Riverfront Amphitheater to regional consumer brands. We will work closely with your team to maximize the opportunities to tastefully create corporate sponsorships and create new revenues. Our Global Partnerships team has conducted an initial review of the Fort Smith AK market and believes that we can create this new revenue in both near term and long-range partnership opportunities.
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June 25, 2019 Special Meeting & Study Session 12 COMPETITION CLAREMORE EXPO CENTER 400 Veterans Pkwy Claremore, OK 74017
Overview The facility is centrally located on 55 acres and has been open since 1999. They host a variety of indoor and outdoor events throughout the year.
Distance to Fort Smith Convention Center 123 miles; 2-hour drive
Tenants The Expo is currently the home court for the Rogers State University Hillcats basketball teams.
Event History . Annual Rogers County Fair . Annual Bluegrass and Chili Festival
Management Company The City of Claremore, OK
FAYETTEVILLE TOWN CENTER 15 West Mountain Fayetteville, AR 72701 (479) 587 9944 [email protected]
Overview Convention facility with 14,000 square feet for meetings, trade shows, and social events; located near the historic downtown square; customized weddings and receptions. The Town Center has a full catering kitchen with two electric convection ovens, two gas convection ovens, a gas oven/stove top, dishwasher, two coolers and an ice machine. There are 200 available parking spaces in the garage and approximately 1,000 spaces within walking distance.
Distance to Fort Smith Convention Center 58 miles; 1-hour drive
Event History . Sat 08/29/2015 "Fayetteville Roots Festival" . Thu 02/07/2013 Eli Young Band . Sat 06/26/2010 Ray Johnston Band . Thu 01/28/2010 Big Bad Voodoo Daddy
Management Company The Advertising and Promotion Commission
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June 25, 2019 Special Meeting & Study Session 13
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June 25, 2019 Special Meeting & Study Session 14 THE WALMART ARKANSAS MUSIC PAVILION (AMP) 5079 W Northgate Rd. Rogers AR 72758 (479) 443-5600
Overview The AMP has been one of the top 100 amphitheaters in the nation and has produced headlining concerts for the past 10 years. It began offering seasonal music performances at the Northwest Arkansas Mall parking lot in 2005.
Walton Arts Center purchased the AMP in February 2011 with the goal of expanding arts and entertainment and serving a broader audience. The intent was to reposition the venue from the mall parking lot to the adjacent hillside, increasing the capacity and improving the overall experience. In 2011, lease negotiations fell through and the venue was moved to a temporary location at the Washington County Fairgrounds for the 2012-13 seasons.
The temporary site at the Washington County Fairgrounds served as a springboard for larger stage set-ups and expanded programming. After significant growth in attendance, ticket sales and demand, it became clear that a permanent and dedicated site was needed to sustain a profitable business model and meet the growing need for arts and entertainment in the region. In 2013, Walton Arts Center officials began meeting with municipalities and developers all over the region to search for a new location and was given the opportunity to move to seven acres of land in Pinnacle Hills. This proved to be a viable option with all the criteria in place including proximity to I-540, multiple access points, supporting infrastructure—all set in a vibrant commercial district. In May 2013, the WAC Board approved a proposal to relocate the new, permanent amphitheater in Rogers.
Construction started in November 2013 with the goal of opening in time for the summer 2014 season. In February 2014, WAC announced that Walmart would be the founding title sponsor for the Arkansas Music Pavilion to be called the Walmart AMP.
The new venue opened in June 2014 and accommodates 9, 500+ people, with 3,200 covered seats and additional general admission seating on a sloped lawn. The new Walmart AMP has upgraded air-conditioned concessions and restrooms, a permanent pavilion and the biggest stage house in Arkansas.
Distance to Forth Smith Convention Center 77 miles; 1-hour 15-minutes driving
Event History It opened June 7, 2014, with a performance by Blake Shelton and Hunter Hayes
Management Company Walton Arts Center Council manages the venue, and the Walton Arts Center is the only authorized seller of Walmart AMP Tickets
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June 25, 2019 Special Meeting & Study Session 15 HOT SPRINGS CONVENTION CENTER 134 Convention Boulevard Hot Springs, AR 71901 (501) 321 2835
Overview The Bank OZK Arena, formerly known as Summit Arena and Bank of the Ozarks Arena, is a 6,300-seat multi-purpose arena. The arena, with a 47-foot (14 m) ceiling height and 30,750 square feet (2,857 m2) of exhibit space, is the newest facility in the Hot Springs Convention Center complex, which also includes a 72,000-square-foot (6,700 m2) exhibit hall which is used for trade shows, conventions, and other events (maximum capacity: 8,000), has a 30-foot (9 m) ceiling height, and can be divisible into four smaller halls; and fifteen meeting rooms, including the 15,950-square-foot (1,482 m2) Horner Hall ballroom with capacity of up to 1,850 and capable of hosting banquets, meetings and other special events, along with 13,735 square feet (1,276 m2) of meeting space in the other 14 meeting rooms.
Distance to Fort Smith Convention Center 127.2 miles; 2-hour 36-minute drive
Tenants The complex is also home to a permanent art collection.
Event History It hosts local sporting events, concerts, and assorted other engagements such as the Miss Arkansas Pageant. It was opened in 2003 with a concert by Tony Bennett.
Management Company The City of Hot Springs, AR
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June 25, 2019 Special Meeting & Study Session 16 EL DORADO CONFERENCE CENTER 311 South West Ave. P.O. Box 7010 El Dorado, AR 71730 (870) 864-8448
Overview The El Dorado Conference Center is conveniently located in the heart of downtown El Dorado, AR and offers over 10,000 square feet of versatile meeting space giving meeting planners a great, new venue for weddings and all types of events and multiple day conferences. The interior is built with local materials and features large expansive windows for natural light. The El Dorado Conference center features five breakout rooms which can be joined to accommodate 700 attendees. The El Dorado Conference Center boasts the 10,590 square feet Murphy Hall. This elegant, expansive space with 25-foot ceilings can be utilized for large events or partitioned into 3 separate halls for more intimate gatherings. Each separate hall has identical Audio/Visual capabilities with its own large retractable screen and projector system.
Distance to Forth Smith Convention Center 275 miles; 4-hour 23-minutes driving
Tenants The facility houses the South Arkansas Community College's Student Services Center, and conference center guests have access to the college's bookstore, cafe and informal meeting spaces.
Management Company The facility is owned by the city and operated by South Arkansas Community College.
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June 25, 2019 Special Meeting & Study Session 17 JONESBORO CONVENTION CENTER (NEW) Arkansas State University Campus
Overview Next year, the Embassy Suites by Hilton Jonesboro Convention Center will open on the campus of Arkansas State University. Footings have been poured and concrete work is finished, he said. After the project was stalled for more than a year, O’Reilly Hospitality Management said there have been no setbacks since construction began, and it should be completed in July 2019. ASU approved of the O’Reilly project in February 2016. ASU and OHM agreed on a 50-year lease that can be extended another 40 years. Starting in the fourth year, OHM will pay ASU $250,000 annually, and then starting in year 10 the amount will rise by a positive percentage difference based on the federal consumer price index. The university will also receive other benefits such as yearly room stays and others. Jonesboro Mayor Harold Perrin has said one of his main objectives was to bring a convention center to Jonesboro. By 2015, two competing projects, one by O’Reilly and another by, Northern Arkansas Hotel and Convention Center (NAHCC) emerged. Originally called the Keller project, NAHCC proposed to build a 78,000-square- foot convention center and 165-bed Hyatt Place Hotel on the property adjacent to Interstate 555 near its confluence with Caraway Road just off the city’s hotel row. It was estimated to cost about $50 million.
Groundwork on a 78,000-square-foot convention center and 165-bed Hyatt Place Hotel began in early 2017 but was stopped later that year after liens were placed on the property. NAHCC CEO Chris Keller returned $71,000 of the $75,000 the A&P had already given to his organization to build a convention center. In a letter to the city, Keller said construction on the stalled $50 million project would resume in the following months and it will be “coming out of the ground” within 120 days. The $4,000 not returned had already been spent on advertising and promotion.
Keller said his legal counsel was working to satisfy the liens and allow work to proceed. Investor issues led to financial problems, but Keller said investor Carl Kaeding should help get the project back on track. The project never resumed. When NAHCC returned the money, it opened the door for the A&P to support OHM. The A&P Commission agreed in November 2017 to give up to $2.5 million in hotel tax rebates for the proposed hotel/convention center. The agreement is for 10 years after the open date but is capped at $2.5 million.
Distance from Fort Smith Convention Center 260 miles; 4-hours 30-minutes driving
Management Company O’Reilly Hospitality Management, LLC (OHM)
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June 25, 2019 Special Meeting & Study Session 18 STATEHOUSE CONVENTION CENTER 101 E. Markham St. Little Rock, AR, 72201 501-376-4781
Overview Connected directly to the 418-room Little Rock Marriott (Arkansas’ only full- service Marriott), the Statehouse Convention Center is approximately 220,000 square feet of public, meeting and exhibit space. It includes four exhibit halls, one ballroom (divisible into five sections), twelve meeting rooms and three registration rooms.
This facility offers planners ultimate flexibility in designing conventions, special events, exhibitions and trade shows. A 650-space parking deck is located only one block south of the convention center. Downtown Little Rock is less than 10 minutes from the Bill and Hillary National Airport, and parking options are plentiful. There are many restaurants, nightlife venues and museums including the Clinton Presidential Center and Heifer Village all within walking distance of the center.
Venue Size Exhibit Hall: 82,892 square feet of exhibit space that can be opened into one large area or divided into four halls, each with its own separate entrance and restrooms. Ballroom: 18,362 square feet which can be divided into five separate, more intimate spaces. Meeting Rooms: Twelve meeting rooms ranging from 327 to 1,819 square feet.
Management Company The convention center is operated by the Little Rock Convention & Visitors Bureau
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June 25, 2019 Special Meeting & Study Session 19 Private management is when the operation and management of a publicly-owned facility is transferred to that of a privately-owned organization, which specializes in a comprehensive scope-of-services that help make the venue more profitable, efficient, and successful. Municipalities, universities, and private organizations which choose to privatize their venues do so to remain competitive with other larger cities and institutions whose venues are professionally managed. Historically, private management companies run their venues more cost- effectively which allow savings to get reinvested into the venue or in other parts of the city/university.
It is a common misconception that private management companies take away control from the venue’s owner. However, if you choose to hire Oak View Group Facilities to professionally operate your venue, we will work on your behalf to ensure our goals and objectives are properly aligned and as the client, you have final approval on all major decisions which affect your venue.
Some of the benefits of privatizing with Oak View Group Facilities include:
Operational Efficiencies Cost efficiencies to the bottom-line through expense reduction and purchasing power and processes Increased revenues through enhanced services such as food and beverage services, IT, and A/V Operational improvements through proven industry policies and procedures Awareness and knowledge of key industry trends and changes with ability to adjust as the industry demands
Staffing Nimble responsive staff Customer-focused staff Greater staffing efficiencies Staffing according to needs and performance versus tenure Salaries and compensation based on industry standards and performance versus governmental tiers Reward for good performance and bottom-line improvements, results, and successes
Sales and Marketing Improvements Access to promoters, producers, and Oak View Group’s Arena Alliance Booking guidelines securing the right events for the right space at the right time Improved branding through website, collateral materials, and partnerships Increased events, attendance, and client satisfaction Able to better compete with similar venues Member of network of similar venues and events with access to industry booking calls and trends Represented at industry conferences and events through Oak View Group participation
Political Influence and Bureaucracy Avoidance of political influence, bureaucracy, and red tape Think and act like an entrepreneur Operate like a business not a government ─ Purchasing and procurement processes ─ Staffing ─ Compensation
Reduce Reliance on Tax Payers Dollars Infusion of capital dollars for Capital Improvement Plans and Projects Improved bottom-line Pay for performance Identified key performance metrics
June 25, 2019 Special Meeting & Study Session 20
Management and Booking Clients Arenas Venue Name Location Time of Service Venue Capacity Bon Secours Wellness Arena Greenville, SC 2019 - present 19,000 seats CHI Health Center Omaha, NE 2018 - present 17,500 seats Fertitta Center at the University of Houston Houston, TX Contract Awarded 7,100 seats Kovalchick Complex at the Indiana University of Pennsylvania Indiana, PA 2016 - present 5,000 seats New Arena at Seattle Center Seattle, WA Pre-opening 18,000 seats New Arena at University of Texas, Austin Austin, TX Pre-opening 16,000 seats New Belmont Sports and Entertainment Complex Belmont, NY Pre-opening 18,000 seats Rupp Arena Lexington, KY 2018 - present 23,000 seats Savannah New Arena Savannah, GA Pre-opening 9,000 seats UMBC Event Center at the University of Maryland Baltimore County Baltimore, MD 2018 - present 5,000 seats UPMC Event Center at Robert Morris University Moon, PA 2018 - present 5,000 seats Watsco Center at the University of Miami Coral Gables, FL 2016 - present 8,000 seats Webster Bank Arena Bridgeport, CT 2018 - present 10,000 seats Total Arenas: 13
Stadiums Venue Name Location Time of Service Venue Capacity Cougar Softball Stadium at the University of Houston Houston, TX Contract Awarded 1,200 seats Darryl and Lori Schroeder Park Houston, TX Contract Awarded 3,500 seats TDECU Stadium at the University of Houston Houston, TX Contract Awarded 40,000 seats Total Stadiums: 3
Conference & Convention Centers Venue Name Location Time of Service Venue Capacity Frankenmuth Credit Union Event Center Birch Run, MI 2017 - present 109,000 sq. ft. Kovalchick Complex at the Indiana University of Pennsylvania Indiana, PA 2016 - present 23,000 sq. ft. Seminole Theatre Meeting Space Homestead, FL 2015 - present 2,000 sq. ft. Two Rivers Convention Center Grand Junction, CO 2017 - present 23,000 sq. ft. UPMC Event Center at Robert Morris University (meeting space) Moon, PA 2018 - present 10,000 sq. ft. Total Conference & Convention Centers: 5
Theaters & Amphitheaters Venue Name Location Time of Service Venue Capacity Avalon Theater Grand Junction, CO 2017 - present 1,100 seats Las Colonias Park Amphitheater Grand Junction, CO 2017 - present 4,000 seats Toretti Auditorium at the Kovalchick Complex Indiana, PA 2016 - present 632 seats Seminole Theatre Homestead, FL 2015 - present 425 seats Total Theatres & Amphitheaters: 4
As of 6.5.19
June 25, 2019 Special Meeting & Study Session 21 Multi-Purpose Complexes & Venues Venue Name Location Time of Service Venue Capacity The Field House at Watsco Center at the University of Miami Coral Gables, FL 2016 – present 7,700 sq. ft. University of Houston Athletics Facilities Houston, TX Contact Awarded - Athletics Alumni Centre 220,000 sq. ft. Barbara Wallace Winston Tennis Facility 150 seats Carl Lewis International Complex 6,000 seats CRWC Natatorium 264,000 sq. ft. Guy V. Lewis Developmental Facility 52,923 sq. ft. Indoor Practice Facility 100,000 sq. ft. Yeoman Fieldhouse 6-lane track Total Multi-Purpose Complexes & Venues: 2
Consulting Clients Venue Name Location Time of Service Venue Capacity High Point University New Arena High Point, NC Contract Awarded 5,000 seats High Point University New Conference Center & Boutique Hotel High Point, NC Contract Awarded 100,000 sq. ft. Total Consulting Clients’ Venues: 3
*Booking client
As of 6.5.19
June 25, 2019 Special Meeting & Study Session 22 Venue Name Location Venue Capacity and Type Bon Secours Wellness Arena (booking and marketing) Greenville, SC 19,000-seats CHI Health Center (booking) Omaha, NE 17,500-seat arena Frankenmuth Credit Union Event Center Birch Run, MI 2,000-seat arena Frankenmuth Credit Union Event Center Birch Run, MI 109,000 sq. ft. conference center High Point University New Arena (consulting) High Point, NC 5,000-seat arena High Point University New Conference Center & Boutique Hotel High Point, NC 100,000 sq. ft. Kovalchick Complex at the Indiana University of Pennsylvania* Indiana, PA 5,000-seat arena Kovalchick Complex at the Indiana University of Pennsylvania* Indiana, PA 23,000 sq. ft. conference center Toretti Auditorium at the Kovalchick Complex Indiana, PA 632-seat theater New Arena at Seattle Center Seattle, WA 18,000-seat arena New Arena at University of Texas, Austin Austin, TX 16,000-seat arena New Belmont Sports and Entertainment Complex Belmont, NY 18,000-seat arena Rupp Arena (booking) Lexington, KY 23,000-seat arena Savannah New Arena Savannah, GA 9,000-seat arena Seminole Theatre Homestead, FL 425-seat theater Seminole Theatre Meeting Space Homestead, FL 2,000 sq. ft. conference center Two Rivers Convention Center Grand Junction, CO 23,000 sq. ft. convention center Avalon Theater Grand Junction, CO 1,100-seat theater Las Colonias Park Amphitheater Grand Junction, CO 4,000-seat amphitheater UMBC Event Center at the University of Maryland Baltimore County Baltimore, MD 5,000-seat arena University of Houston Athletic Facilities Houston, TX Fertitta Center Houston, TX 7,100-seat arena Cougar Softball Stadium at the University of Houston Houston, TX 1,200-seat stadium TDECU Stadium at the University of Houston Houston, TX 40,000-seat stadium Athletics Alumni Centre Houston, TX 220,000 sq. ft. Barbara Wallace Winston Tennis Facility Houston, TX 150 seats Carl Lewis International Complex Houston, TX 6,000 seats CRWC Natatorium Houston, TX 264,000 sq. ft. Darryl and Lori Schroeder Park Houston, TX 3,500-seat stadium Guy V. Lewis Developmental Facility Houston, TX 52,923 sq. ft. Indoor Practice Facility Houston, TX 100,000 sq. ft. Yeoman Fieldhouse Houston, TX 6-lane track UPMC Events Center at Robert Morris University* Moon Township, PA 5,000-seat arena UPMC Events Center at Robert Morris University (meeting space)* Moon Township, PA 10,000 sq. ft. meeting space Watsco Center at the University of Miami* Coral Gables, FL 8,000-seat arena The Field House at Watsco Center at the University of Miami* Coral Gables, FL 7,700 sq. ft. multi-purpose venue Webster Bank Arena Bridgeport, CT 10,000-seat arena
June 25, 2019 Special Meeting & Study Session 23
June 25, 2019 Special Meeting & Study Session 24 June 25, 2019 Special Meeting & Study Session 25 Oak View Group (OVG) Facilities is a full-service venue management and event programming firm that specializes in providing premium content and streamlining venue operations. We provide services that make an impactful difference, whether it is securing entertainment content, booking new events, identifying and correcting operating inefficiencies, or designing and implementing emergency procedures and policies and providing critical staff training. Our services produce tangible results that ultimately add to your bottom line, enhance the guest experience, and make a positive impact on the community.
OVG Facilities is committed to providing customized solutions for our clients. We listen to our clients and provide services that are appropriate based on their goals. We have experience in the public assembly venue industry, managing or overseeing a variety of venues including arenas, university facilities, theaters/performing arts centers, stadiums, convention centers, and expo halls. We have a team of successful industry veterans and strategic partners that have a myriad of experience in addressing every challenge faced by venues. We can help make venues more profitable, efficient, and safer for their customers and employees.
Oak View Group, together with affiliated companies, Silver Lake and The Azoff Company, are national and global leaders in the entertainment and meeting facilities management space. Together, our principals and affiliated companies are leading the arena development space, with over 11 arenas currently in various stages of development including the announced new arena at Seattle Center ($750 Million) and a new arena at Belmont Park, New York ($800 Million). OVG’s overall development experience is unprecedented and our industry knowledge uniquely positions us as leaders in the development of convention, sports, and entertainment facilities.
OVG’s executive team is comprised of industry veterans that have made a career out of helping entrepreneurial and independent companies stand out from the competition. Uniquely, we prioritize partnership and create individual strategies based on the specific needs of our clients and the cities in which they are based. We endorse partnerships based off of collaboration, inclusiveness, and creativity without creating risk or controversy for our partners. Humility is at our core. We’re not driven to be the biggest – we’re driven to protect, nurture, and create the best environment for our clients’ businesses.
OVG Facilities Co-Chairman, Peter Luukko; President, Hank Abate; and Senior Vice President, Sims Hinds, were instrumental in the establishment of SMG and its early successes. Luukko founded Global Spectrum where he worked very closely with Abate and OVG’s Senior Vice Presidents, Doug Higgons, Tom Paquette, and Shura Garnett, as the company expanded to over 125 managed facilities. OVG co- founder, Tim Leiweke, served as the President and CEO of AEG from 1996 to 2013. Leiweke founded and ran AEG Facilities with over 150 venues worldwide and has built more than 18 sports facilities, including the StubHub Center (formerly Home Depot Center), O2 Arena London, Staples Center, Mercedes Benz Arena Shanghai, LA Live, and Mercedes Benz Arena Berlin (formerly O2 World Berlin), in addition to the day-to-day running of the one-time 11 sports franchises under AEG’s control.,
OVG Facilities offers each of its clients corporate support from the following industry professionals:
Peter Luukko, co-chair of OVG’s Arena Alliance, and Chairman, OVG Facilities. Luukko founded Global Spectrum (now Spectra) and led its growth to more than 200 accounts when he was President of Comcast-Spectacor from 1993-2013. Luukko has over 35 years of industry experience, including serving as a Regional Vice President for SMG, as well as the lead executive for both the Philadelphia Flyers and Florida Panthers, both of the National Hockey League (NHL), where he also served on the League’s Board of Governors, and for the Philadelphia 76ers of the National Basketball Association (NBA).
Hank Abate is the President of OVG Facilities. Abate has over 30 years of experience and has held senior management roles with Madison Square Garden Company as Executive Vice President having oversight of Madison Square Garden, Radio City Music Hall, The Beacon Theater, The Chicago Theater, and The Los Angeles Forum. He is also a former Senior Vice President with both Spectra and SMG.
June 25, 2019 Special Meeting & Study Session 26
Doug Higgons Senior Vice President for OVG Facilities, has over 25 years of industry experience and was a former Regional Vice President with Global Spectrum (now Spectra). He worked for the 2002 Salt Lake Winter Olympics and was also one of the founders of Pinnacle Venue Services (which was acquired by Oak View Group in 2017, forming OVG Facilities). He was also part of the operations team at Super Bowl XLII in Glendale, AZ.
Tom Paquette Senior Vice President for OVG Facilities, has over 30 years of industry experience, including overseeing the day-to-day operations of AT&T Center in San Antonio, TX, home of the National Basketball Association’s San Antonio Spurs. He held numerous General Manager positions with Global Spectrum (now Spectra) and is also one of the founders of Pinnacle Venue Services.
Sims Hinds is the Senior Vice President of Development for OVG Facilities. Hinds has more than a 40-year history in the venue management and concert industry. He has held senior management positions with AEG and SMG and has toured with some of the largest acts on the road.
Shura Garnett is Senior Vice President of Convention Centers for OVG Facilities. With almost 30 years of industry experience, Garnett has served as Senior Vice President of Convention Centers for Spectra Venue Management and Food Services & Hospitality, helping build Spectra’s portfolio of over five million square feet. Her responsibilities included oversight of all Spectra Convention Centers. Garnett has also held positions as Regional Vice President for Spectra, General Manager of the St. Charles Convention Center, Director and CEO of the Midland Convention Center, and the Vice President of Visitor Development for the Midland Chamber of Commerce.
OVG Facilities currently provides management and booking services to 28 venues consisting of: 14 arenas 3 stadiums 5 conference/convention centers 4 theaters/amphitheaters 2 multi-purpose complexes/venue
Several of these clients have recently transitioned from a competitors’ management and have experienced their best financial years ever under OVG Facilities’ management and operation. They include the Watsco Center at the University of Miami and the Kovalchick Complex at the University of Pennsylvania. In addition to our extensive operations and management experience, we also have a diverse background of providing pre-opening and renovation expertise to many of our clients. Currently, OVG is spearheading the development of three major venue projects including the $900 million renovation of KeyArena in Seattle, the $800 million development of Belmont Park in New York, the future of the NHL’s New York Islanders, and the $450 million development of the University of Texas, Austin’s new arena.
For one base management fee, Oak View Group Facilities offers its clients a full-service management solution for their venue. We have the experience, resources, programs, and the talent to ensure that every venue we manage will operate efficiently. Our standard scope-of- services is outlined on the following pages.
June 25, 2019 Special Meeting & Study Session 27 Event and Booking Management Sales and Marketing
Aggressive event booking, marketing, and promotion Advertising, sales, and marketing for the venue Advertising of events (locally, regionally, nationally) Advertising signage sales Weekly booking and production meetings to strategize best use of space Barter/trade agreements and resources (prioritizing transparency and communication) Community and media relations Co-promotion and in-house promotion of events Monthly corporate sales and marketing call Event development Weekly stakeholder sales meetings Involvement in national industry meetings Commercial rights Pre- and post-convention meetings with planners (when applicable) Creation of sales materials Advance meeting attendance and site inspection Database marketing Meetings with event producers, meeting organizers and planners Development of key media relationships Monthly sales and marketing calls Electronic media production National booking and routing services Event marketing and promotions Participation at industry shows Event sponsorships Securing corporate and media event sponsors Graphic services Grassroots marketing Group sales Operations and Engineering (back-of-the-house) Initiating collaborative stakeholder efforts such as FAM tours, sales blitz’s, sales missions and tourism and travel writers’ tours ADA compliance Marketing surveys and research Building signage Media buying Capital improvement programs (FF&E) Photo opportunities Changeovers Planning of major client functions Electromechanical maintenance (preventive and repairs) PR campaign development Events management Premium seating sales Housekeeping and janitorial maintenance Print, radio, and television production HVAC/utility management Revenue creation Labor management Social media creation and management Landscaping/exterior maintenance Website development and management OSHA compliance Attendance at national, regional, state and local and industry trade Green building (environmentally friendly, energy efficient) shows and meetings Parking Exhibiting at market appropriate shows creating leads and brand Recycling and conservation awareness Repairs and maintenance Calling on potential event organizers, meeting planners and show Security/emergency planning and evacuation procedures producers Snow and trash removal Outbound sales calls Stage, lighting, sound, technology Venue and destination advertising and promotion Warranty management of FF&E Tenant relations Ticket sales Guest Services Venue publicity Website development and management Implementation of OVG Facilities’ PEAK guest services plan Continuous employee training and development Ticketing Services Employee recognition program/rewards Focus group meetings Box Office management Guest services surveys Daily sales reports and controls VIP service program for premium seat customers and meeting planners Event settlements Event information to the ticket buyers Administration and Finance Services to disabled customers Supervision of ticketing service contractor Accounting and Administration VIP services Budgeting Capital improvement programming Cash management, rolling forecasts, expense logs, and flash reports Management of Ancillary Services Event settlements Fixed asset inventory and control Business services/rentals to tenants Financial controls and reporting Food and beverage (catering and concessions) Human resources (HR) Audio Visual Information technology (IT) Telecommunications Internal audits Corporate sponsorship and advertising programs Investments and banking relations Guest services Labor negotiations/relations Merchandising/novelties Payroll and Purchasing Parking Risk management/insurance Premium seat/suite management and service National booking and routing services Management of third-party and union contracts June 25, 2019 Special Meeting & Study Session 28 Pre-Opening Services Grand Opening Coordination
Reviewing design plans and making efficient operational With the customized OVG Facilities full management solution, we will bring recommendations our knowledge and expertise into every element of facility management. OVG Financial forecasting and budgeting Facilities is contracted to represent the facility owner as an agent and as such, Event booking and scheduling we work at the direction of our clients and under the restrictions of a client Establishing food and beverage operations plans approved budget. We will make a comprehensive effort to customize our Selecting ticketing service providers programs based on the true needs of the venue. We do not have pre- FF&E list review and development conceived solutions and will use our vast experience operating venues to Premium and sponsorship seating analysis establish best practice operating procedures that are most beneficial to the Operational policy development client. Safety, security and emergency procedures review and development Venue marketing
OVG was formed in 2015 but has a 30-year history built on the longstanding relationship between Tim Leiweke and Irving Azoff, as friends and business partners throughout their time leading their respective sectors and business as leaders in hospitality, sports, and entertainment. Their vision for OVG was to be the industry leader in the hospitality, sports and entertainment facility space. They launched OVG with Jim Dolan and MSG Entertainment to create a positive disruption to these industries leaving the industry better and stronger than where they found it.
Our executive team is full of industry veterans that have made a career out of helping entrepreneurial and independent companies stand out from the competition. Our immense practical and first-hand knowledge foster an environment of trust and ingenuity, but we’re not driven to be the biggest – we’re driven to protect, nurture, and bring the best out of our clients’ businesses.
OVG is comprised of the following divisions, all which support OVG Facilities in its business endeavors.
OVG Global Partnership OVG’s sponsorship and storytelling division. Led by a team of former senior marketing executives for Fortune 500 companies, OVG Global Partners connects world class sport, entertainment and meeting facilities with world class brands who want to build and communicate a compelling story to their customers through sports, live entertainment, and events.
OVG Business Development OVG Business Development partners with visionaries at early stage companies in the sports and entertainment space looking to create new markets or redefine existing ones. OVG Ventures invests in companies across four phases: Seed, Series A, Series B, and Growth. Featured portfolio companies include Sport Techie, and Appetize. The Business Development Team also leads OVG’s investing in major capital projects, such as the renovation of Seattle’s KeyArena, Belmont Arena, and additional venues internationally.
OVG Media & Conferences Created to be the leading resource in continued education and technological advancements affecting the sports, entertainment, and events industry generally, and more specifically, the opportunities and implications that education provides for facility owners and operators. OVG Conferences & Publications seeks to be the industry voice for all things facilities through digital, print, and organized conferences. Key portfolio companies include Pollstar, Venues Today, and Sport Techie, giving OVG Conferences & Publications the ability to deliver subscribers with daily news briefings and related content on the latest technology advancements and a monthly magazine with content specifically curated for facilities.
OVG Arena Alliance Formed and led by OVG, this invitation-only group of major market arenas and stadiums utilizes the power of collective leverage through buying, selling, booking, and thinking collaboratively. With venue participation from major markets coast to coast, such as Madison Square Garden (New York, NY); the United Center (Chicago, IL); Wells Fargo Center (Philadelphia, PA); and American Airlines Center (Dallas, TX), this new and revolutionary way of thinking has already proven valuable and powerful in its first year of operation from both a content and sponsorship perspective.
June 25, 2019 Special Meeting & Study Session 29 OVG Collegiate OVG Collegiate is building a new college strategy with the focus on all aspects of monetization of collegiate facilities including: Event creation Facility investments Management and booking Collegiate strategy and campus partnerships Naming Rights and brand partnerships Outbound collegiate ticketing
OVG International Headquartered in London, England, OVG International will develop a global footprint reinforcing the Arena and Stadium Alliance, already successfully developed in the United States, by attracting the leading and like- minded venues from Europe, Asia, and the Middle-East with our common goal to Book Together, Sell Together, Buy Together, and Think Together. We do this while investing capital in new owned and operated venues in core markets with strategic partners. Our global expertise will focus on local insights and local talent while providing OVG with a unique venue and live event offering in some of the world’s most iconic cities which are underserved. Our leadership and investors gives OVG International and our partners the agility to get ahead of the trends which shape the world’s fastest growing urban cores. OVG International is also tasked to connect our properties with the largest international brands building a unique partnership relationship where all parties are aligned with mutual interests of revenue generation and equity creation.
Elevate Oak View Group, Live Nation, and Ticketmaster have partnered with Elevate Sports Ventures, a collaboration between the San Francisco 49ers (NFL) and Harris Blitzer Sports & Entertainment (HBSE), to offer best-in- class premium services serving the global sports and entertainment landscape. Elevate Sports Ventures taps into the extensive resources, relationships, and expertise of its partners to innovate and execute comprehensive strategies and solutions in such areas including Stadium Licenses, Premium Ticketing, and Corporate Hospitality.
Prevent Advisors Prevent Advisors is an advisor and implementation service, providing holistic security solutions focused on safekeeping the entire sports, live entertainment, and meetings facility ecosystem. Prevent Advisors is chaired by former LAPD Chief and NYPD Commissioner Bill Bratton and led by former Los Angeles Deputy Chief of Police, Mike Downing. Prevent Advisors has been working hand-in-hand with OVG’s Arena Alliance to develop and implement security and counterterrorism solutions tailored to meet the 21st century demands of the sports, entertainment and meetings facility industry. Services include consulting, venue pre-construction development, sourcing innovative hardware and software, operational implementation, large-scale event personnel support, as well as investment in solution services and companies.
June 25, 2019 Special Meeting & Study Session 30 OVG Facilities 2501 Seaport Drive Suite 310 Chester, PA 19013 Ph: 215.709.5501 www.oakviewgroup.com
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Indiana University of Pennsylvania Andrew Thompson 711 Pratt Drive [email protected] Indiana, PA 15705 Phone: 724.357.5200 Phone:724.357.5222 Website: https://www.iup.edu/kovalchick/
▪ 5,000-seat arena ▪ 632-seat Toretti Auditorium ▪ 23,000 sq. ft. conference space Pittsburgh (#24) Operator 2016 - present Aramark Etix Crimson Hawks (NCAA Division II Basketball (M/W); Volleyball (W))
▪ Took over management from Spectra Venue Management ▪ Highest Net Operating Income in facility history: 251% increase ▪ Highest Conference Center Event Net Operating Income in facility history: 17% increase ▪ Increase in overall Event Operating Income by 27% ▪ Increased IUP Athletic (Football, Basketball, and Volleyball) operating income by 15% ▪ The Arena hosted its first sold out concert in venue history in 2017 ▪ Took the minimally used Toretti Auditorium and created the Live on Pratt Theater Series ▪ 2017 was their busiest fall season since opening in 2011 ▪ Hosted WWE for the first time in venue history and generated $160,000 in gross revenue ▪ Complex Adverting revenue increased by 11% and Luxury Suite sales by 38% ▪ Food and Beverage Gross Operating revenue has increased by 14% ▪ Increase in new community events to the Complex – 4 new major events since OVG Facilities assumed management in 2016 ▪ New home to the Indiana Builders Association Home and Garden Show ▪ Voted as one of the Best Arenas in NCAA Division II Basketball
Samuel Philips Assistant Vice President for Administration, Indiana University of Pennsylvania Sutton Hall, Room 233A Indiana, PA 15705 Ph: 724.357.4597 [email protected]
OVG Facilities assumed management of the Kovalchik Convention and Athletic Complex on March 2016 from Spectra. OVG Facilities was selected because of our dedication to clients and their goals, our focus on the bottom-line, and our industry experience in managing Indiana University of Pennsylvania (“IUP”) properties. The management group oversees all venue operations including building maintenance, event management and set-up, security, box office, booking, finance, and marketing for the venue, events and IUP Athletics (football and basketball).
The Kovalchick Complex is located on the campus of IUP. The Complex boasts 148,500 sq. ft. of multi-use adaptable spaces including the 5,000-seat Ed Fry Arena; the 630-seat Toretti Auditorium, a 17,000-sq. ft. state-of-the-art Conference Center with multiple breakout rooms; and the 6,000-sq. ft. Corporate Training and Executive Conference Center that is fully equipped with video conferencing and teleconferencing capabilities. Since taking over management of the Complex, OVG Facilities have made great strides in increasing revenue, adding new events to the mix, and growing the relationship with Athletics and the community. June 25, 2019 Special Meeting & Study Session 32 TWO RIVERS CONVENTION CENTER, AVALON THEATER, AND THE AMPHITHEATER AT LAS COLONIAS PARK
CONTACT INFORMATION GENERAL MANAGER Two Rivers Convention Center Maria Rainsdon 159 Main St. [email protected] Grand Junction, CO 81501 Phone: 970.263.5710 Phone: 970.263.5700 Website: https://www.tworiversconvention.com/
Avalon Theater Amphitheater at Las Colonias Park 645 Main Street 925 Struthers Avenue Grand Junction, CO 81501 Grand Junction, CO 81501 Website: https://www.AvalonTheatreGJ.com/ www.TheAmpGJ.com
VENUE OVERVIEW VENUE CAPACITY: . Two Rivers Convention Center: 23,000 sq. ft. . Avalon Theater: 1,100 seats . Amphitheater at Las Colonias Park: 4,000 seats (booking only) DMA RANKING: Grand Junction-Montrose (#187) OVG FACILITIES ROLE: Operator LENGTH OF TIME PROVIDING SERVICE: 2017 - present FOOD AND BEVERAGE PROVIDER: In-house TICKETING SERVICE PROVIDER: Ticketmaster NOTABLE EVENTS & ACCOMPLISHMENTS: . Decreased the City’s Subsidy by almost $200,000 . Technology upgrades including building-wide WiFi and High-Speed Internet . Overhauled and revamped the Food and Beverage operations and improved the quality of food by utilizing local and regional products . Created and implemented training programs for all event-based employees, resolving inefficiencies and improving employee retention . Decreased food cost by 7.61% . Expanded grassroot efforts to include window wraps, posters City, and live-size cutouts and photo frames of upcoming events . Expanded the marketing mix to include social media advertising . Increased the frequency and diversity of ticketed and free entertainment by working closely with area promoters and co-promoting concerts and shows . Created events and event series to increase the variety of entertainment options . In 2018, there were 11 Sold Out Shows at the Avalon Theatre, more than any year since the City of Grand Junction has owned the facility. . $11,600 in monetary donations were made to non-profit organizations on behalf of their volunteers during the 2018 Amp season.
CLIENT CONTACT Name: Jay Valentine | Phone: 970.244.1517 | Email: [email protected] 250 N 5th Street Grand Junction, CO 81501
SUMMARY On January 30, 2017, The City of Grand Junction, CO selected Oak View Group Facilities (formerly Pinnacle Venues Services) to manage the 23,000 square foot Two Rivers Convention Center and 1,100-seat Avalon Theatre. OVG Facilities was hired because of their industry experience and relationships. The team’s directive was to minimize the City’s subsidy, make the venues more profitable, and bring a stronger and more diverse line- up to the Grand Junction region. The management group oversees all venue operations including building maintenance, food and beverage, event management and set-up, security, box office, booking, finance, and marketing for the two venues. The OVG Facilities team was also hired to operate and manage all ticketed events at the City’s new Amphitheater at Las Colonias Park.
Located on the Western Slope of Colorado the Two Rivers Convention Center is a 23,000 square foot multipurpose facility that hosts conventions, meetings, banquets, concerts, sporting events and more. The historic Avalon Theatre is a 1,100-seat theater that hosts a multitude of events including concerts, theatrical performances, movies, variety shows and private functions. The new Amphitheater at Las Colonias Park offers an outdoor venue options with a capacity of 4,100. June 25, 2019 Special Meeting & Study Session 33 IF IT’S LIVE, WE LIVE IT
June 25, 2019 Special Meeting & Study Session 34 MAKING A POSITIVE DISRUPTION
June 25, 2019 Special Meeting & Study Session 35 FOUNDED AND BUILT
June 25, 2019 Special Meeting & Study Session 36 TIM LEIWEKE CEO and co-founder of Oak View Group Previous CEO of AEG and Maple Leaf Sports and Entertainment
“He’s a guy that gets things done. He understands this business better than anybody. He re-energized downtown Los Angeles. Things that people said could never happen,he made happen.”
Jeanie Buss – co-owner and President of LA Lakers
June 25, 2019 Special Meeting & Study Session 37 IRVING AZOFF
Co-founder of Oak View Group World renowned music manager and previous CEO of Live Nation and Ticketmaster
“He’s Napoleon with a heart.”
Don Henley – The Eagles
June 25, 2019 Special Meeting & Study Session 38 OVG IS STRONG AND GROWING
June 25, 2019 Special Meeting & Study Session 39 FACILITIES
June 25, 2019 Special Meeting & Study Session 40 OVG FACILITIES TEAM
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June 25, 2019 Special Meeting & Study Session 43 FACILTIES
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June 25, 2019 Special Meeting & Study Session 44 CONVENTION CENTER EXPERIENCE
June 25, 2019 Special Meeting & Study Session 45 OUR CLIENTS
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June 25, 2019 Special Meeting & Study Session 50 CLIENT’S SUCCESS STORIES
June 25, 2019 Special Meeting & Study Session 51 W E PARTNER WITH THE BEST
June 25, 2019 Special Meeting & Study Session 52 UNPARALLELED ACCESS TO TOP CONTENT CREATORS
June 25, 2019 Special Meeting & Study Session 53 2 1
THINKING TOGETHER, BOOKING TOGETHER, BUYING TOGETHER, SELLING TOGETHER.
June 25, 2019 Special Meeting & Study Session 54 ARENA ALLIANCE
June 25, 2019 Special Meeting & Study Session 55 STADIUM ALLIANCE
June 25, 2019 Special Meeting & Study Session 56 MEDIA & CONFERENCES
June 25, 2019 Special Meeting & Study Session 57 PREVENT ADVISORS
June 25, 2019 Special Meeting & Study Session 58 BUSINESS DEVELOPMENT
“We firmly believe that OVGis positioned to become a world-class franchise in sports and live events. We look forward to working with Tim, Irving, and their team of category experts as a strategic partner in the company’s next phase of growth.”
Lee Wittlinger, Managing Director at Silver Lake
June 25, 2019 Special Meeting & Study Session 59 GLOBAL PARTNERSHIPS
NAMING RIGHTS
ARENAS VENUES
SPONSORSHIP SALES
June 25, 2019 Special Meeting & Study Session 60 COLLEGE ALLIANCE
June 25, 2019 Special Meeting & Study Session 61 INTERNATIONAL
June 25, 2019 Special Meeting & Study Session 62 THANK YOU
June 25, 2019 Special Meeting & Study Session 63 PRESENTATION TO FORT SMITH, AK
June 25, 2019 Special Meeting & Study Session JUNE 25, 201964 SIZZLE
June 25, 2019 Special Meeting & Study Session 65 BENEFITS OF PRIVATE MANAGEMENT
OLITICAL NFLUENCE AND UREAUCRACY OPERATIONAL EFFICIENCIES: P I B : VOIDANCE OF POLITICAL INFLUENCE • COST EFFICIENCIES TO THE BOTTOM-LINE • A , BUREAUCRACY AND RED TAPE • INCREASED REVENUES , NTREPRENEURIAL ACTIONS • ACCESS TO KEY INDUSTRY TRENDS • E • OPERATE LIKE A BUSINESS NOT A GOVERNMENT
SALES AND MARKETING IMPROVEMENTS: • ACCESS TO THE BEST PROMOTERS AND STAFFING: PRODUCERS • CUSTOMER-FOCUSED STAFF • INCREASED EVENTS, ATTENDANCE, AND • REWARD FOR GOOD PERFORMANCE AND CLIENT SATISFACTION IMPROVEMENTS • ACCESS TO INFLUENCERS IN THE SPONSORSHIP WORLD
REDUCE RELIANCE ON TAX PAYER DOLLARS: • IMPROVED BOTTOM-LINE • PAY FOR PERFORMANCE • KEY PERFORMANCE METRICS: FINANCIAL AND
DBE June 25, 2019 Special Meeting & Study Session 66 SCOPE-OF-SERVICES EVENT AND BOOKING MANAGEMENT
ADMINISTRATION AND FINANCE
SALES AND MARKETING
GUEST SERVICES
MANAGEMENT OF ANCILLARY SERVICES
TICKETING SERVICES
OPERATIONS AND ENGINEERING
June 25, 2019 Special Meeting & Study Session 67 CONVENTION CENTER GROWING REVENUE, GROWING EVENTS, MINIMIZING MANAGEMENT EXPERIENCE EXPENSES, CREATING EXPERIENCE PETER LUUKKO CHAIRMAN 25 YEARS
HANK ABATE PRESIDENT 20 YEARS
SHURA GARNETT SR. VICE PRESIDENT 30 YEARS CONVENTION CENTERS
DOUGLAS HIGGONS SR. VICE PRESIDENT 25 YEARS
June 25, 2019 Special Meeting & Study Session 68 INTRODUCTION
June 25, 2019 Special Meeting & Study Session 69 OAK VIEW GROUP
TIM LEIWEKE IRVING AZOFF CEO / FOUNDER - OAK VIEW GROUP CO-FOUNDER - OAK VIEW GROUP
PETER LUUKKO CHAIRMAN, OVG ARENA ALLIANCE & OVG FACILITIES
June 25, 2019 Special Meeting & Study Session 70 CLIENT LIST
June 25, 2019 Special Meeting & Study Session 71 SIMILAR CLIENTS
TWO RIVERS CONVENTION CENTER AVALON THEATRE
▪ GRAND JUNCTION, CO ▪ GRAND JUNCTION, CO ▪ 23,000 SQ. FT. FLEXIBLE ▪ 1,100 SEAT THEATRE CONFERENCE SPACE ▪ ROOFTOP TERRACE ▪ THREE BALLROOMS ▪ SIX MEETINGS ROOMS
THE AMPHITHEATER AT LAS COLONIAS PARK KOVALCHICK CONVENTION & ATHLETIC COMPLEX
▪ INDIANA UNIVERSITY OF ▪ GRAND JUNCTION, CO PENNSYLVANIA, (INDIANA, PA) ▪ 4,000 CAPACITY OUTDOOR ▪ 5,000-SEAT ARENA AMPHITHEATER ▪ 632-SEAT THEATER ▪ 23,000 SQ. FT. CONFERENCE SPACE ▪ TOOK OVER MANAGEMENT FROM SPECTRA
June 25, 2019 Special Meeting & Study Session 72 WHO WE ARE
570 EMPLOYEES
OPERATING & BOOKING 22 VENUES
HOSTING 65+ MILLION ATTENDEES
ORE THAN IVE VENTS M June3,500 25, 2019 Special Meeting & Study SessionL E 73 INVESTMENT PROJECTS
VIRGINIA BEACH DOME PROJECT NEW ARENA AT SEATTLE CENTER BELMONT SPORTS & ENTERTAINMENT COMPLEX COST: $35 MILLION PROJECT COST: $850 MILLION PROJECT COST: $800 MILLION PROJECT PARTNERS: LIVE NATION PARTNERS: LIVE NATION PARTNERS: LIVE NATION, STERLING, NY RACING ASSOC.
NEW ARENA AT UNIVERSITY OF TEXAS AT AUSTIN NEW SAVANNAH ARENA COST: $350 MILLION PROJECT COST: $10 MILLION PROJECT
PARTNERS: LIVE NATION, C3 CONCERTS, JuneMATTHEW 25, 2019 Special Meeting & Study Session PARTNERS: LIVE NATION 74 MCCONAUGHEY OWNERSHIP PROFILE
SILVERLAKE MANAGES OVER $40 BILLION OF INVESTABLE CAPITAL
OVG IS LEADING THE CHARGE ON THE LARGEST SINGLE DEVELOPMENT OF ARENAS AT ONE TIME IN HISTORY WITH OVER $3.5 BILLION TO BE INVESTED OVER THE NEXT FIVE YEARS
MADISON SQUARE GARDEN FANATICS ENDEAVOR UFC
June 25, 2019 Special Meeting & Study Session 75 OAK VIEW GROUP COMPANIES
June 25, 2019 Special Meeting & Study Session 76 TRANSITION EXPERIENCE
TRANSITIONED MORE THAN 30 VENUES OPENED 18 NEW VENUES
WE MAKE VENUES MORE PROFITABLE, Since taking over management and operation EFFICIENT, AND SAFER of the Kovalchick Complex and Watsco Center from Spectra, OVG Facilities has led the facilities to their two best financial years in the COMMITTED TO MEETING THE CITY’S venues’ history! GOALS ON STAFF RETENTION
PROVEN SUCCESS IN TRANSITIONING VENUES
June 25, 2019 Special Meeting & Study Session 77 BOOKING EXPERTISE
UNMATCHED BOOKING RESOURCES & EXCLUSIVE PARTNERSHIP WITH LIVE NATION UNPARALLED ACCESS TO TOP CONTENT CREATORS & CONFERENCES
PARTICIPATION IN BOOKING CALLS WITH MAJOR ARTISTS AND AGENTS
RELATIONSHIPS WITH ALL PROMOTERS
June 25, 2019 Special Meeting & Study Session 78 THANK YOU
June 25, 2019 Special Meeting & Study Session 79