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Security Supervisor Non PMKVY PH Eng.Indd Security Supervisor Participant Handbook iii Participant Handbook Table of Contents S.No. Modules and Units Page No. 1. Introduction to the Program 1 Unit 1.1 - Objective of the Program 3 Unit 1.2 - Private Security Sector 6 2. Supervise a Security Unit (SSS/N0301) 17 Unit 2.1 - Supervise a Security Unit 19 Unit 2.2 - Organise Training of a Security Unit 30 Unit 2.3 - Team Building and Leadership 34 Unit 2.4 - Emergency Procedures and Disaster Management 45 3. Carry out Job-Specific Duties (SSS/N0302) 53 Unit 3.1 - Carry out Job-specific Duties 55 4. Lost and Found Property (SSS/N0303) 67 Unit 4.1 - Deal with Lost and Found Property 69 5. Supervise Security Escort Duties (SSS/N0304) 73 Unit 5.1 - Supervise Security Escort Duties 75 6. Access Control (SSS/N 0305) 81 Unit 6.1 - Access Control 83 7. Security Tasks and Basic Security Practices (SSS/N0101) 91 Unit 7.1 - Risk, Threats, Disasters and Emergencies 93 Unit 7.2 - Security Organisations 97 Unit 7.3 - Private Security Sector 105 8. Legal Knowledge (SSS/N0102) 109 Unit 8.1 - Indian Penal Code – 1860, Code of Criminal Procedure – 1973 and other Acts 111 Unit 8.2 - Private Security Agencies (Regulation) Act – 2005 and Private Security Agencies Central 119 Model Rules - 2006 Unit 8.3 - Rules Concerning Employment of Private Security Personnel 124 iv Security Supervisor 9. Provide Private Guarding Service to People, Property and Premises (SSS/N0103) 129 Unit 9.1 - Guarding, Observation, Patrolling and Search 131 Unit 9.2 - Guard Designated People, Property and Premise 137 Unit 9.3 - Security, Communication and Personal Protective Equipment and Security Systems 140 10. Search and Screening (SSS/N0105) 147 Unit 10.1 - Search and Screening 149 11. Parking Control (SSS/N0106) 155 Unit 11.1 - Parking Control 157 12. Health and Safety (SSS/N0108) 165 Unit 12.1 - Health and Hygiene 167 Unit 12.2 - Outdoor Training 170 Unit 12.3 - Fire Safety 174 Unit 12.4 - First Aid and CPR 179 Unit 12.5 - HIV and AIDS 187 13. Security in Commercial and Industrial Deployment (SSS/N0109 and SSS/N0110) 189 Unit 13.1 - Security in Commercial and Industrial Deployment 191 14. Positive Projection of Self and the Organisation (SSS/N0111) 197 Unit 14.1 - Communication Skills 199 Unit 14.2 - Interpersonal and Intrapersonal Skills 208 Unit 14.3 - Time Management and Goal Setting 214 Unit 14.4 - Gender Sensitivity 217 v Participant Handbook vi Security Supervisor 1. Introduction to the Program Unit 1.1 - Objective of the Program Unit 1.2 - Private Security Sector 1 Participant Handbook Key Learning Outcomes At the end of this module, you will be able to: 1. Understand the objective of the program 2. Learn required skills for a security supervisor 3. Know role and responsibilities of a security supervisor 4. Understand overview of Private Security Sector in India 2 Security Supervisor UNIT 1.1: Objective of the Program Unit Objectives At the end of this unit, you will be able to: 1. Know the objective of the program 2. Know about the role and responsibilities of a security supervisor 3. Get an overview of the Private Security Sector 1.1.1 Introduction A security supervisor in the private security sector is the first executive, who apart from his own duties has operational and administrative responsibilities towards a security unit comprising of 6-15 unarmed and armed security guards. Depanding on the size of the premises a supervisor may be entirely responsible for the security operations during a particular shift. Role Description To supervise security operations at a designated premises by organising guarding as per organisational procedures aided by appropriate security devices/ equipment. The core responsibility includes supervision of security operations, communication with stakeholders and dealing with emergencies. Brief Job Description Security supervisors take over a shift and organise guarding duties as per organisational procedure and instructions from superiors. They are responsible for optimal utilisation of available manpower and resources. They allot duties to individuals and supervise their work. Supervisors are required to carry out security documentation and report security incidents to designated superior and agencies like police, fire and medical, as the case may be. Personal Attributes A security supervisor should be physically fit, mentally alert, educated and capable of handling subordinates. They should possess good communication skills. He/ she should be able to set personal examples and motivate his/ her security unit. In emergencies, a supervisor should take initiative and get assistance from other agencies to control the situation. 1.1.2 Objectives of the Program The objective of the program is to enable you to learn and perform the following: a) Supervision of a security unit 3 Participant Handbook b) Carry out job-specific security duties c) Deal with lost and found property d) Supervision of security escort duties e) Control access to the assigned premises f) Perform security tasks in accordance with basic security practices g) Understand basic legal requirements and Private Security Agencies (Regulation) Act – 2005, while undertaking security tasks h) Provide private guarding service to people, property and premises i) Carry out screening and search j) Control parking in designated areas k) Understand health and safety aspects of workplace and security operations l) Provide security in commercial and industrial deployments m) Project positive image of self and the organisation 1.1.3 Role and Responsibilities of a Security Supervisor 1. Role of a security supervisor is to provide security to people and property at assigned premises as per organisational procedures and instructions. 2. The responsibilities of a security supervisor are as under: a) Report on time and take over the shift b) Take attendance of security guards c) Brief security guards d) Assign duties/ work to security guards e) Check functioning of available security, communication and personal protective equipment f) Report attendance and deficiency of manpower g) Report malfunctioning of equipment h) Check work of security guards i) Organise patrolling of the permises j) Maintain security documents k) Supervise all security operations l) Organise training of security guards m) Maintain communication with stakeholder n) Resolve grievances of security guards 4 Security Supervisor o) Report incidents and emergencies to concerned agencies p) Deal with lost and found property q) Prepare shift report r) Hand over shift to next security supervisor Exercise 1. State the role of a security supervisor. ………………………………………………………….......................……………………………………………………………………………………………. ………………………………………………………….......................……………………………………………………………………………………………. ………………………………………………………………….......................…………………………………………………………............................ ………………………………………………………….......................……………………………………………………………………………………………. 2. State any three personal attributes of a security supervisor. ………………………………………………………….......................…………………………………………………………………………………………… ………………………………………………………….......................…………………………………………………………………………………………… ………………………………………………………….......................…………………………………………………………………………………………… ………………………………………………………….......................…………………………………………………………………………………………… 3. What are the responsibilities of a security supervisor? ………………………………………………………….......................…………………………………………………………………………………………… ………………………………………………………….......................…………………………………………………………………………………………… ………………………………………………………….......................…………………………………………………………………………………………… ………………………………………………………….......................…………………………………………………………………………………………… Notes _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ 5 Participant Handbook UNIT 1.2: Private Security Sector Unit Objectives At the end of this unit, you will be able to: 1. Concept of security 2. Need for security 3. Private Security Sector and its important members 4. Defining security and careers in the Private Security Sector 1.2.1 What is Security? Security is the degree of resistance to, or protection from, any harm. It applies to any vulnerable and valuable asset, such as a person, dwelling, community, nation, or organisation. Industrial security is a process which creates a safe environment to conduct business activities within the organisation without loss or disruption and to establish a system which would protect the enterprise from actual, potential, internal or external loss-causing threats. Some of the ways in which a society maintains its security are: a) By maintaining order b) By identifying threats and taking precautionary measures c) By raising and employing armed forces and police forces Some of the places
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