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[email protected] REPORT 2019 – 2020 V/LINE | V/LINE Table of Contents Responsible Body’s declaration 2 Section 1: Year in review 3 Section 2: Governance and organisational structure 27 Section 3: Workforce data 41 Section 4: Other disclosures 51 Financial Statements 67 Disclosure Index 146 2 Responsible Body’s declaration 25 November 2020 The Hon Ben Carroll MP Minister for Public Transport Level 20, 1 Spring Street Melbourne VIC 3000 The Hon Tim Pallas MP Treasurer Level 4, 1 Treasury Place East Melbourne VIC 3002 Dear Ministers In accordance with the Financial Management Act 1994, I am pleased to present V/Line Corporation’s Annual Report for the year ending 30 June 2020. Yours faithfully Gabrielle Bell, Chair Section 1 Year in Review 4 Section 1 – Year in Review Purpose, Vision, Mission, Values Purpose Vision Mission To provide a A modern, Connecting Victoria connected and high performing by empowering