Canada Guide: Overview Or Call UPS International Customer Service at 1-800-782-7892

Visit UPS.com/international Canada Guide: Overview or call UPS International Customer Service at 1-800-782-7892.

UTC - 8 UTC - 7 UTC - 6 UTC - 5 UTC - 4 Vast, foreign opportunity lies where you want your projections to point: up. UTC - 3:30

When it comes to international trade, no country has CANADA more to offer than Canada. Literally. Canada, after all, is St. John’s the U.S.’s largest trading partner, with $1.6 billion worth Edmonton of trade moving between our nations daily. Canada also Vancouver has a GDP of $1.7 trillion and industries as diverse as Calgary Saskatoon Charlottetown automotive, aerospace, mining and renewable energy. Moncton Regina Winnipeg Halifax Yet for all this opportunity, Canada is still another *Principal locations displayed Quebec City country. It has its own laws and regulations that Montreal must be followed, and that’s where UPS can make Ottawa all the difference. Toronto UPS is one of the world’s largest customs brokers. Hamilton We know the ins and outs of getting your product to UPS in Canada Windsor customers in Canada because we’ve been there for 40 years. Our extensive network in trade management and Established: 1975 Key UPS Air Hubs import/export technologies allows us to reach every part Flights: 88+ daily Multiple UPS Package Facilities Operating Facilities: 49 of Canada, including the far reaches of the territories. Airports Served: 7 UPS Air and Ocean Freight Forwarding Locations When you team with UPS, you not only get a company Hubs: Mirable, QC; Hamilton, ON; Toronto, ON; that can deliver your shipments; you get a partner that Calgary, AB; Vancouver, BC; Winnipeg, MB can assist you with any details or questions that can UPS Supply Chain ® Economy come up along the way. Solutions Facilities: 83 UPS Retail Locations: 360 The UPS Store® locations, 410 UPS Let this guide be your playbook for building up or Access Point™ locations, 400 UPS drop Canada is the largest U.S. trading partner. boxes, 40 Customer Counters expanding your supply chain and distribution network Special Expertise: Machinery and equipment, high-tech Currency: Canadian dollar (CAD) in Canada. You’ll find all the information and resources and durable consumer goods. GDP (2013 est.): Purchasing Power Parity $1.518 trillion you need to help cover the finer nuances of bringing Efficiency: Strategic facilities located close to Exports: $458.7 billion (2013 est.) your business north. Best of all, know that you’re not borders and major cities. Major Industries: Motor vehicles and parts, industrial machinery, aircraft, telecommunications alone in this endeavor. When you choose UPS, you get equipment; chemicals, minerals, food the best and most frequent transit times and a global products, plastics, fertilizers; wood pulp, logistics provider. Country Facts timber, crude petroleum, natural gas, electricity, aluminum. Capital: Ottawa Imports: $471 billion (2013 est.) Population: 34,834,841 (July 2014 est.) Machinery and equipment, motor Area: 9,984,670 km2 (about 3.7 million mi2) vehicles and parts, crude oil, chemicals, Language: English, French electricity, durable consumer goods.

Source: CIA World Factbook © 2014 United Parcel Service of America, Inc. | All rights reserved. 1 Visit UPS.com/international Canada Guide: Greater Options or call UPS International Customer Service at 1-800-782-7892.

UPS offers the most delivery options to and from Canada. We have seven air hubs, 49 operating facilities and 83 Supply We know the “Eh,” B, C’s Chain Solutions® facilities that give us reach and efficiency across all the provinces and territories. Our extensive customs brokerage network enables us to get your shipments across the border in either direction seamlessly and on time. Whether of getting your items to your shipping needs involve large freight, small packages or anything in between, UPS has the options and logistics to help and from Canada. build your presence in Canada.

UPS Export to Canada (as of October 2014) Customs Brokerage Network UPS Worldwide UPS Worldwide UPS Worldwide UPS Worldwide Transit Times Saver® & UPS UPS® Standard Our expertise with Canada’s documentation and customs Express Plus® Express® Expedited® requirements helps ensure compliance while reducing the chance Express® Freight of potential delays and extra fees. We offer 24/7 customs services with commodity and security inspections to facilitate smooth Calgary n/a 1 day — noon 1 day — end of day 2 days 3–5 days* entry into the country. Additionally, when UPS is your brokerage service provider, we offer free routine customs clearance for Montreal n/a 1 day — 10:30 a.m. 1 day — end of day 2 days 3–4 days* your exports into Canada for most of our Worldwide services. Ottawa n/a 1 day — noon 1 day — end of day 2 days 3–4 days* Learn more about all UPS Customs Brokerage Network options here. Toronto 1 day — 8:30 a.m. 1 day — 10:30 a.m. 1 day — end of day 2 days 2–4 days*

Vancouver 1 day — 8:30 a.m. 1 day — noon 1 day — end of day 2 days 3–6 days* To Metropolitan Areas in

UPS Capital® Services1 *Transit time varies based on origin of shipment.

UPS Capital® services1 offers a full range of financing and insurance Package Transportation Billing Options Optional Services Freight Transportation options to help you operate with greater productivity and minimize risk when shipping from the U.S. to Canada. These options include: UPS Export Services to Canada

2 Cargo Insurance • UPS Worldwide Express Plus® • Bill shipper • Dangerous goods/dry ice • Air Freight: UPS Next Day Air® Offered through UPS Capital Insurance Agency, Inc., this option • UPS Worldwide Express® • Bill receiver • UPS Import Control® Freight, UPS 2nd Day Air® ensures your goods in transit anywhere in Canada or the world, • UPS Worldwide Express Freight® • Bill third party • UPS Paperless® Invoice Freight, UPS 3 Day Freight® no matter how they move or where they are in your supply chain. • UPS Worldwide Saver® • Split duty and VAT • UPS Returns® • Ocean Freight: Full container, • UPS Worldwide Expedited® • Saturday delivery Less-Than-Container load (LCL) Trade Credit Insurance2 • UPS® Standard • UPS Trade Direct® • UPS Freight®: Less-Than-Truckload Offered through UPS Capital Insurance Agency, Inc., this option • World Ease® (LTL), Truckload (TL) enables you to grow your business in Canada safely while protecting you against customer insolvency, bankruptcy and UPS Import Services from Canada political risk.

Global Asset-Based Lending3 • UPS Worldwide Express Plus® • Bill shipper • UPS Broker of Choice® — • Air Freight: UPS Air Freight For customers with goods warehoused with UPS in Canada, this • UPS Worldwide Express® • Bill receiver onsite or offsite Direct®, UPS Air Freight option provides you with working capital through a revolving line • UPS Worldwide Saver® • Bill third party • Dangerous goods/dry ice Consolidated® of credit secured by those warehoused goods and goods in transit. • UPS Worldwide Express Freight® • Split duty and VAT • UPS Import Control® • Ocean Freight: Full container, • UPS Worldwide Expedited® • UPS Paperless® Invoice Less-Than-Container load (LCL) Learn more about all UPS Capital® services options here. • UPS 3 Day Select® • UPS Returns® • UPS Freight®: Less-Than-Truckload • UPS® Standard • Saturday delivery (LTL), Truckload (TL) • UPS Trade Direct® 1. All UPS Capital products in this guide are only available for shipments originating in the U.S. • World Ease® 2. Insurance is underwritten by an authorized insurance company and issued through licensed insurance producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS Capital Insurance Agency, Inc., and its licensed affiliates are wholly owned subsidiaries of UPS Capital Corporation. Insurance coverage is not available in all jurisdictions. Calculate the times and costs for your shipping needs here. 3. Loans made in California are pursuant to a Department of Corporations California Finance Lenders License. Products may not be available in all areas and may be modified based on requirements. Check with your UPS Capital representative for local availability. Credit availability is subject to approval. © 2014 United Parcel Service of America, Inc. | All rights reserved. 2 Visit UPS.com/international Canada Guide: Competitive Advantage or call UPS International Customer Service at 1-800-782-7892.

In other words, the numbers are in your favor. You see, with UPS, you get an expansive network that has more options To use a distinctly Canadian to Canada than our competitors. But the advantages don’t end there. We offer services like UPS Paperless Invoice, which speeds up the customs clearance process by transmitting data electronically. And there’s also our UPS Quantum View® metaphor, UPS is to delivery suite of services, which provides a detailed flow of tracking information, so that your shipments never seem out of reach. as the power play is to hockey. In fact, regardless of your company’s specific needs, chances are UPS can help create the perfect solution.

UPS vs. Competitors: Express Export Services (as of October 2014)

Exports UPS Days in Transit Versus DHL Versus FedEx Calgary 1 day (noon) UPS — noon advantage Parity Montreal 1 day (10:30 a.m.) UPS — 10:30 a.m. advantage UPS — 10:30 a.m. advantage Ottawa 1 day (noon) UPS — noon advantage Parity 1 day Toronto UPS Worldwide Express Plus® by 8:30 a.m. UPS — 8:30 a.m. advantage UPS — 8:30 a.m. advantage UPS Worldwide Express® by 10:30 a.m. 1 day

® To Metropolitan Areas in Vancouver UPS Worldwide Express Plus by 8:30 a.m. UPS — 8:30 a.m. advantage UPS — 8:30 a.m. advantage UPS Worldwide Express® by noon Saturday delivery is available from United States to Canada. (Not available in all areas. Always check the international time in transit system for details of service availability within a country.) UPS vs. Competitors: Express Import Services (as of October 2014)

Exports UPS Days in Transit Versus DHL Versus FedEx More delivery options to Canada than other carriers. 1 day Calgary UPS Worldwide Express Plus® by 8:00 a.m. UPS — 8:00 a.m. advantage Parity UPS has a fully integrated network in Canada that ® is fast and enables us to give you more options than UPS Worldwide Express by 10:30 a.m. our competitors. But where we really stand out is in 1 day facilitating your ability to do business there. Whether Montreal UPS Worldwide Express Plus® by 8:00 a.m. UPS — 8:00 a.m. advantage Parity you’re manufacturing and sourcing materials or simply UPS Worldwide Express® by 10:30 a.m. selling and delivering, our team and technology make it 1 day easy to plan and ship. Additionally, our exporting tools ® enable you to find and manage harmonized tariff codes, Ottawa UPS Worldwide Express Plus by 8:00 a.m. UPS — 8:00 a.m. advantage Parity calculate landed cost estimates and check compliance UPS Worldwide Express® by 10:30 a.m. information, all in advance. Whether you’re exporting 1 day

® from Yuma or importing from the Yukon, know you can To Metropolitan Areas in Toronto UPS Worldwide Express Plus by 8:00 a.m. UPS — 8:00 a.m. advantage Parity always rely on UPS to get your items exactly where they UPS Worldwide Express® by 10:30 a.m. need to go. 1 day Vancouver UPS Worldwide Express Plus® by 8:00 a.m. UPS — 8:00 a.m. advantage Parity UPS Worldwide Express® by 10:30 a.m.

Canada’s exports do not fit a stereotype any more than those of the United States do. What this means for you is opportunity Contrary to what you may because, similar to the U.S., Canada is vast, regional and has a huge variety of industries and needs. At UPS, we know how to help businesses gain a strong foothold and flourish in Canada because we have been helping companies succeed in have heard, lumberjacks, getting there for 40 years. We know where the best opportunities lie for everything from high tech to professional services hockey sticks and snow are to industrial manufacturing. And to help you put this knowledge to use, we’ve teamed up with the U.S. Commercial Service (part of the International Trade Administration) to provide assistance in finding the customers and developing the export not Canada’s chief exports. strategies best suited for your business. Canada is, after all, a diverse country where you can find the market or niche that is just right for your company’s needs.

Provinces 1. British Columbia 3. Saskatchewan 8. Nova Scotia --Tourism: Employs 1 in 15 working --Agricultural industry: Grain, livestock --Fishing: Strong in both offshore and British Columbians. and their end products. inland fishing. --Entrepreneurial activity: British Columbia --Natural resources: Oil and gas, potash, --Natural resources: Mining and drilling leads the country in start-up businesses. uranium, and other mining. are strong in this province. --Other key industries: Forestry, fishing, --Manufacturing: Strong presence in food, --Shipping: Major North American port mining (gold, silver, other minerals). beverages, chemicals, machinery in Halifax. 2. Alberta and wood products. 9. Prince Edward Island --Energy industry: Accounts for 25% of 4. Manitoba --Smallest province in size and population. province’s GDP. Includes oil sands, natural --Agriculture: Wheat accounts for 40% of --Agriculture: Famous for its potatoes. gas and coal. Manitoba’s sizeable crop production. --Tourism: Majority of jobs are in tourism 13 Yukon --Agriculture: Alberta is Canada’s second-largest --Manufacturing: Strong in food, machinery, and small businesses. agricultural producer. transportation equipment and clothing. 10. Newfoundland --Forestry: Third-largest industry in province. --Mining: Also strong in the province, large --Fishing: Biggest industry, developing new 12 Northwest Territories source of employment. strategies and techniques to align with quota 5. Ontario and depletion issues. 11 Nunavut --Automotive: Home to plants for seven of --Mining: Exports of $700 million annually, the world’s largest vehicle manufacturers. mainly iron ore. --Information technology: Huge growth --Pulp and paper mills: Third-largest industry potential, thanks in part to the technology in province. 1 British Columbia triangle of Toronto, Ottawa and Waterloo. 10 Newfoundland --Other important industries: Aerospace Territories and aviation, forestry (northern area 11. Nunavut of the province). 2 Alberta --Smallest population in Canada. 4 Manitoba 6. Quebec --Inuit population: 80% of people in territory. Prince Edward Island --Tourism: French-speaking Montreal is --Industries: Mining and resource development. considered Canada’s cultural capital. 12. Northwest Territories 9 --Aerospace: Several international companies 3 Saskatchewan --Economic development: Major investing in 6 are headquartered here. 5 Ontario entrepreneurial endeavors. 7 New Brunswick --Hydroelectric: Employs many, with Quebec --Important industries: Energy, mining world industry leader Hydro-Québec (diamonds and minerals), oil and gas. 8 headquartered here. 13. Yukon People per km2 --Mining and forestry: Export revenue Nova Scotia in the billions. --Mining: 30% of the economy. 20–30 2–5 --Film industry: Majestic landscapes and long 7. New Brunswick summer days make the Yukon popular for --Main industries: Manufacturing and tourism. 10–20 0–2 location shooting. --Natural resources: Fishing, forestry, energy --Other industries: Business and administration, 5–10 and mining also important industries. fishing, and trapping.

Source: © 2014 United Parcel Service of America, Inc. | All rights reserved. www.canadianimmigration.net/blog/2013/07/choose-wisely-immigration-to-canadas-provinces-and-their-main-industries.html 4 Visit UPS.com/international Canada Guide: Cultural Insights or call UPS International Customer Service at 1-800-782-7892.

Boxing Day is December 26th, a national holiday in Canada and not a time to do normal shipping. The name comes from the How great is this? Canada has old tradition of servants being given Christmas boxes by their employers, filled with things to share with their own families on the day after Christmas. Today, it’s more about shopping and watching hockey, but knowing about it and the topics below a holiday devoted to boxes. could make a big difference in building relationships with your future Canadian business associates.

Canadian Thanksgiving Technology Triangle Multiculturalism

October: Now this is the perfect month to Where do Canada’s best technology minds go Did you hear the one about the Canadian, celebrate Thanksgiving. when they have a brilliant idea? the Canadian and the Canadian?

Canadians love to celebrate Thanksgiving as much as we Just as we have our Silicon Valley, Canada has its own This is no joke: Canada embraces its multicultural do. Only they do it earlier. Thanksgiving in Canada falls hub of technology industries dubbed the Technology population. Regardless of ethnicity or background, on the second Monday in October and it’s as much of a Triangle. Centered around the cities of Waterloo, Ottawa the people of Canada are united in one aspect: they all holiday there as it is here. Most people have the day off and Toronto, it is a hotbed for new ideas, start-ups proudly consider themselves and each other to be true from work, schools are empty and no one is expecting and highly educated talent. Also called the Ontario Canadians. This makes Canada one of the warmest places to receive or send a shipment. So when the second Technology Corridor, this area is in a province that to do business (despite what the thermometer says). From Monday in October rolls around, be sure to wish your generates 37% of Canada’s GDP. It’s the perfect region having both English and French as official languages Canadian colleagues a happy day and save your delivery to start in if you are looking to expand a tech business countrywide to hosting the biggest Caribbean festival expectations for Tuesday. or cater to a cosmopolitan workforce. outside the Caribbean, Canada is truly the sum of its diverse parts. Rest days are Saturday, Sunday and official holidays. Keep track of international holidays here.

We share many common values and the longest undefended border with our neighbor to the north. Alas, this does not Learn the finer nuances of give us a free pass on the usual import/export paperwork and rules. Fortunately, when UPS is a part of your team, these logistics can become easier. Use the information below to access everything you need, from essential paperwork to unique doing business with our customs information, but also know we are available to answer any specific questions. After all, when you choose UPS to northern neighbor. be your shipping partner, our expertise becomes your expertise.

Essential Paperwork Prohibited or Restricted Commodities Unique Customs Info

Select the links below to access the forms you need. In addition to the commodities that UPS prohibits to all countries Canada Customs assesses and collects tariffs. Because the U.S. is a served (listed here), it is prohibited to ship the following member of the World Trade Organization, imports from the United U.S. Export Forms: from the U.S. to Canada commodities to Canada. States are assessed at the Most-Favored Nation (MFN) rate. • Commercial Invoice — Three signed copies required unless using UPS Paperless® Invoice • Baby Walkers Import Value Limits to Canada: --UPS Paperless® Invoice is available for U.S. small package • Paintball Markers and Air Soft Guns • In most cases, when the value of the shipment is equal to or less exports to Canada. • Personal Effects than the de minimis value of US $20, the shipment may enter --Shipments of documents in a UPS Express® Letter Envelope do • Products Made in Iran the country duty and tax free. This means there is no extra cost not require an invoice. to the shipper or consignee; a broker is not required. • NAFTA Certificate of Origin or U.S. Certificate of Origin Complete list of prohibited items to Canada here. • When you know and understand de minimis value, you can plan (when applicable) accordingly (always within the guidelines and regulations). For • Electronic Export Information (for any one commodity line level example, a strategy of making smaller, more frequent shipments with a value over US $2,500 or for any licensable shipment at UPS Paperless® Invoice might enable your shipments to have a de minimus value of any value) US $20 or less. In such a case, customers’ needs could be met • U.S. Exporter Power of Attorney (POA) (when applicable) efficiently due to a streamlined entry and tax exemption. Just ® • Packing List UPS Paperless Invoice simplifies your paperwork by eliminating be sure to research your own particular product, as not all the need for paper commercial invoices. It allows you to integrate commodities are subject to de minimis even though they may U.S. Import Forms: from Canada to the U.S. order and shipment processing electronically, and it reduces be under US $20 in value. • Commercial Invoice — Three signed copies required unless using customs holds by streamlining the customs clearance process UPS Paperless® Invoice through transmitting information digitally. Special Clearance Requirements: --UPS Paperless® Invoice is available for U.S. small package • Repair and Warranty • Solid Wood Packing Material ® exports to Canada. Learn more about UPS Paperless Invoice here. Shipments • USDA Inspections --Shipments of documents in a UPS Express® Letter Envelope do not require an invoice. Find details and search Special Clearance Requirements here. • NAFTA Certificate of Origin (when applicable) Declared Value NAFTA Information • U.S. Import Power of Attorney and Bond (when applicable) Tariffs and quotas were eliminated on most products made in the • Packing List When you ship with UPS, all domestic and international shipments U.S., Mexico and Canada under the North American Free Trade To learn more about how to complete these forms, and all pallets in a UPS Worldwide Express Freight shipment Agreement (NAFTA). This created competitive advantages by download this detailed reference guide. automatically have Declared Value of up to US $100. Should the enabling companies to lower costs by spreading production lines value of your goods exceed that amount, you can declare a value across the three countries. NAFTA is credited with the increased Find and search all international forms here. of up to US $50,000 per package or US $100,000 per pallet for an development of global supply chains in industries as diverse as auto additional charge on most shipments. manufacturing, electronics, machinery and appliances. Thanks in part to NAFTA, Canada was the top purchaser of U.S. exports in 2013. If Learn more about Declared Value here. your product qualifies, use the “NAFTA Certificate of Origin” form.

For more information on NAFTA rules and regulations specific to Canada, visit here.

Find more information on trade regulation exclusive to Canada here.

At UPS, we hope to make shipping to Canada feel as smooth as sliding a polished rock across a pristine sheet of ice. Use Going global is just a curling the following tools, links and glossary to help you get your deliveries where they need to go efficiently and by-the-rules. From online tools that can help streamline the import/export process to useful third-party links to relevant government stone’s throw away. resources, we are committed to taking guesswork out of bringing your business to the Canadian market.

Online Tools UPS Billing Terms Customs Clearance Classification

Use the convenient links below to help you with your UPS offers a variety of billing options to fit your business: Use this glossary to help understand how the items you ship shipping needs. are defined by Canada customs. This will help ensure a speedy Options clearance process for all your deliveries. • Calculate Time and Cost: Find delivery dates, time and shipping • Charges can be billed to the shipper, receiver costs for UPS® Services. or a third-party payor. Document Shipment • Days of Operation: Find UPS-observed holidays in Canada. • Charges for international shipping typically A shipment generally containing written, typed or printed • Import/Export Country Regulations: Find country-specific facts include freight, duties and taxes. communication of no commercial value. Document shipments and requirements that may impact your international shipment. • Customers using UPS’s automated shipping systems can choose are usually considered non-dutiable shipments and generally do • UPS Import Control®: Take control of your inbound to have the shipping charges billed to one party and duties not require export documentation (commercial invoice, etc.). international shipments. and taxes to another. Or, via the Split Duty VAT (SDV) option, • UPS Paperless® Invoice: Speeds up the customs clearance customers can bill the freight and duty to one party and the Non-Document/Dutiable process and eliminates the need for paper commercial invoices tax/VAT to another.* Any commodity not meeting the document qualifications of by transmitting data electronically. Canada. Access International Forms to view Canada’s Document • UPS Quantum View® Manage: Get up-to-date information Here are just some of the many UPS international billing Checklist for document qualifications. Non-documents cannot about shipments you send or those you’re expecting from options you may choose from: be shipped in UPS Letter envelopes. one Web-based format that is easily customizable. • Shipper pays shipping costs; receiver pays duties and taxes. Non-Dutiable • UPS Shipping Systems: Compare solutions side-by-side to see • Receiver pays all charges (also referred to as “Freight Collect”). Goods that, due to their nature and/or value, are considered which one works best for you. • Shipper pays all charges (also referred to as “Delivery Duty exempt from customs duty, usually based on value, weight or • UPS TradeAbility®: A suite of Web-based tools to help companies Paid” or “Free Domicile”). quantity. The type of goods that are considered non-dutiable manage and track their international trade. • Shipper pays shipping charges; a third party (could be in another country) pays the duties and taxes. may vary by country.

Unless otherwise indicated, shipping charges are billed to the Samples Helpful Links shipper’s UPS account number, and the consignee or receiver A low-value commodity that essentially has no commercial value. pays duties and taxes. For textile goods to qualify as a sample they must be mutilated or marked to render them not suitable for commercial use. • Canada Webinar Series: NAFTA Documentation Note: A “Duties and Tax Forwarding • Canadian-American Business Council Surcharge”* is applied whenever the shipper Personal Effects requests that the duties and taxes be billed to Personal effects are items intended for the consignee’s personal • Doing Business in Canada — U.S. Commercial Service a payor outside the destination country. The use rather than for distribution, business maintenance or • Intellectual Property Tool Kit third party’s UPS Account Number is required. wholesale/retail sale. Examples are clothing, used CDs, personal grooming items, a suitcase contained within a carton or box, etc. • International Trade Administration *The UPS paper waybill does not support the SDV billing option. • The American Chamber of Commerce in Canada The consignee shipping personal effects must use an authorized The UPS Store®/Mail Boxes, Etc.® location or a UPS Customer • U.S. Export Assistance Centers Center. An inventory list with reason for move, confirmation that • U.S. Commercial Service: Canada the personal items are six months or older, and a photocopy of • United States Trade Representative; Export Assistance for Small- passport or ID card must also be included. and Medium-Sized Businesses

No matter what your business needs, chances are they are going to be different from every other company’s. That’s why Learn how UPS can UPS prides itself on being a logistics company. We are built around the intricacies of finding the right solution for each of our customers’ individualized needs. In Canada, as with the rest of the world, those needs tend to grow out of finding the help you harness retail right opportunity. So to keep your business moving in the land of the maple leaf, here are some of the leading industries opportunities here. in Canada and how UPS can help you realize the many possibilities.

Retail Over 14 million Canadian consumers engaged in chains in Canada for over 35 years. We have a network Importer Is Responsible for Clearance e-commerce in 2013, generating $21.5 billion in B2C sales. of field stocking locations there to give high tech service It is important to know that in Canada, the importer is responsible Over one-third of the world’s cross-border e-commerce providers the ability to meet SLA’s and maintain customer for customs clearance, unless other arrangements are made. To “power shoppers” live in Canada, presenting a significant satisfaction across the provinces. In addition, our prevent your Canadian customers from having to take on this opportunity for retailers. In fact, 60% of Canada’s experience as one of the world’s largest customs brokers responsibility, UPS offers a Non-Resident Importer (NRI) program. online shoppers purchase goods and services from U.S. gives us unique insight and expertise when it comes to This program makes your supply chain more efficient and gives Web merchants. UPS has a range of transportation and prompt clearance and speedy delivery of the products you the ability to move your product quicker. brokerage solutions to help you sell your product to this and materials associated with this cutting-edge industry. Learn more about becoming a Non-Resident Importer here. vast untapped pool of Canadian customers, such as our Learn more about high tech opportunities here. eBrokerage Program designed specifically for online Oil and Gas retailers, and Automated Brokerage Solutions (ABS) Intellectual Property Rights designed specifically for B2C shippers. Canada is a major world producer of both natural gas and crude oil. In fact, the world’s second-largest oil reserve Learn more about retail opportunities here. Believe it or not, Canada is on the U.S. special watch list regarding comes from the oil sands in Alberta. To get that kind of intellectual property rights (IPR). This is only because many Aerospace and Aviation production, it takes a lot of equipment and over half of companies don’t realize they need to file their U.S. intellectual Canada is one of the largest aerospace markets in the what Canada uses comes from the U.S. As the largest property rights separately in Canada, so that they can be enforced world, with most of it in the provinces of Quebec and customs brokerage network in North America, UPS has and protected under local law. A separate country is a separate country after all, with its own statutes and regulations regarding Ontario. With companies such as Bombadier, Pratt the expertise to help get your parts to any location quickly copyrights and patents. Whitney, Boeing and Rolls Royce all having facilities and seamlessly, whether you specialize in something as there, Canada has strong growth potential for companies big as industrial riggings or as small as a lug nut. The Department of Commerce provides U.S. small- and medium- sized companies one hour of free legal advice for “SME IP that deal in parts, maintenance and software for these Learn more about oil and gas opportunities here. Advisory Program” through the American Bar Association. industries. UPS specializes in the shipment of all these and more, with experience in everything from custom Automotive packaging, the handling of high-tech equipment and Canadian manufacturing is responsible for close to 20% Other leading industries in Canada include: freight delivery. of the automotive market in North America. With the push for more energy efficient vehicles comes the need Agriculture, Defense, Healthcare, Information and Communication Learn more about aerospace and aviation Technology, Mining (Quebec, British Columbia, Saskatchewan), opportunities here. to modernize and update many plants. Whether your Pollution Control/Wastewater Management, Safety and Security, business specializes in technology or mechanics, finances and Travel and Tourism. High Tech or insurance, there is great opportunity in the Canadian

The techology industry is huge in Canada and growing. market. From our expertise in handling time-sensitive Sources: From a highly educated workforce to consumers with documents to a seemingly omnipresent delivery fleet, www.payvision.com/infographic-online-shopping-cross-border-ecommerce-canada much the same consumption demands as those in UPS has the logistics and reach to bring your product to www.export.gov/canada/marketresearchoncanada/bestprospectsforuscompanies the U.S., there is a great opportunity to expand your this market. tech business. UPS has been enabling high tech supply Learn more about automotive opportunities here.

Congratulations on all your ventures in the Canadian market. You now have a quarter of the compass covered in doing Now if you expand any business at a global level. All that’s left is to prepare your shipments. To do so, simply use this step-by-step checklist. farther North, you’ll be Taking the time to cover all the steps now will help to ensure that your items arrive promptly and safely. going South.

1. Select an International Service 3. Prepare Your Shipping Label 6. Check Your Shipment Status

Now that you’ve familiarized yourself with the You are now ready to prepare your shipping label Your shipment may have left your hands, but it regulations in Canada, choose the UPS international and fill out any final international forms required hasn’t left your sight. Use your UPS tracking number shipping services that best fit your import and for your shipments. to access information about your shipment at export needs, from guaranteed delivery times to any point in the delivery process. You can receive destinations and more. Fill out necessary forms and labels here. information online at UPS.com, by email or through UPS Quantum View®. Choose an international service here. 4. Create Required Documentation Track your shipment here. Use the following additional links to help you make Learn about more ways to track here. your decision: Now that you’ve selected your shipping and billing options, let UPS guide you through the process That’s all there is to it. And it will get easier every • Calculate times and costs of specific services of filling out each of the required export or import time you do it. Keep this guide as a reference, and • Calculate landed costs using forms you’ll need to get your shipment to its thank you once again for choosing UPS as your ® UPS TradeAbility Tool final destination. global delivery and logistics partner.

2. Choose an International 5. Entrust It to Your Worldwide Billing Option Delivery Partner

Different businesses have different billing needs. It’s time to let UPS handle it from here. You can UPS international billing offers a variety of options either drop off your shipment to one of thousands of to best fit the requirements of your specific UPS locations, including at The UPS Store® locations business model. and drop boxes, or you can schedule a pickup using ® . We’ll gladly pick up Choose a billing option here. UPS On-Call Pickup service all of your ground, air and international shipments for a single fee, regardless of how many packages you have.

Find a drop-off location here. Schedule a pickup here.