2021 UPS® Rate & Service Guide
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2021 UPS® Rate & Service Guide Alaska & Hawaii Rates Updated July 11, 2021 Essential Contacts Support UPS Customer Service WorldShip® Technical Support ups.com ups.com/worldshipsupport 1-800-PICK-UPS® (1-800-742-5877) 1-888-553-1118 1-800-877-1548 En Español 1-800-782-7892 International UPS Package Design and Test Lab 1-800-811-1648 Billing 1-877-877-7229 1-800-554-9964 Hazardous Materials UPS CampusShip® Support 1-800-833-0056 Hearing Impaired – TTY/TDD Help Desk: 1-877-289-6418 (United States) [email protected] ups.com/upsemail/input International Shipping ups.com/international 1-800-782-7892 Zone Charts View or download at ups.com/rates Freight Services UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 2-4. Air Freight Services UPS Trade Direct® ups.com/north-americanairfreight Trade Direct ups.com/internationalairfreight 1-800-742-5727 1-800-443-6379 UPS Worldwide Express Freight® Services Ocean Freight Services UPS Worldwide Express Freight at ups.com ups.com/oceanfreight 1-800-782-7892 1-800-443-6379 UPS Express Critical® Express Shipping 1-800-714-8779 UPS Solutions Visit ups.com/services to view the full portfolio of UPS services. The UPS Store® UPS Mail Innovations® theupsstore.com ups.com/mailinnovations 1-800-789-4623 1-800-500-2224 UPS Capital® UPS Supply Chain Solutions® upscapital.com ups.com/supplychainsolutions 1-877-263-8772 1-800-742-5727 Parcel Pro® parcelpro.com 1-888-683-2300 Stay on top of the latest UPS news, announcements and critical updates via e-mail at ups.com/subscribe. 2021 Updates Updates to this guide are as follows: April Other Charges 5 Additional Handling description update .....................................................................................................................page 95 ® July UPS Freight Services Discontinued Truckload and Less-Than-Truckload (LTL) service update ................................. pages 2-6, 98-104 UPS Export Zone Chart 11 Zone update to Worldwide Express Freight: Egypt, Kenya, Mauritius and Réunion ......................pages 52-54 UPS Import Zone Chart Zone update to Worldwide Express Freight: Egypt, Kenya, Mauritius and Réunion ......................pages 59-61 ® UPS My Choice for Business Premium Added new Premium service option and description ..........................................................................................page 91 ups.com ups.com Table of Contents 1 Table of Contents In this “UPS® Rate and Service Guide”, you will find the 2021 UPS Package Rates for Alaska and Hawaii, effective July 11, 2021 (unless otherwise noted). These rates are applicable to customers with a UPS account and to customers that process packages through ups.com. You will also find service and rate information for Air Freight. The most current version of this Guide can be downloaded at ups.com/rates. Essential information regarding the general terms and conditions of service governing UPS and its affiliates in the transportation of packages and UPS Worldwide Express Freight® Midday and UPS Worldwide Express Freight® pallets in the United States is provided in the “UPS Tariff/Terms and Conditions of Service – United States” available at ups.com/terms. For additional information, please visit ups.com. Choosing a Service Alaska/Hawaii Determining the Rate (continued) Alaska/Hawaii UPS® Services ...................................................2 Import ..............................................................74 Shipment Pricing.................................................74 Preparing a Shipment Alaska/Hawaii UPS Worldwide Express Plus ...................................75 UPS Worldwide Express NA1® ..................................75 Determine the Weight and Size ................................5 UPS Worldwide Express.........................................75 UPS Worldwide Express Freight Midday..................... 78 Determining the Rate Alaska/Hawaii UPS Worldwide Express Freight............................... 79 UPS Worldwide Saver ..........................................80 Determine the Rate ........................ 10 ............10 UPS Worldwide Expedited® ................................... 83 Domestic .................................... 12 ............30 Determine the Zone ....................... 12 ............30 Value-Added Services.................................................86 UPS Next Day Air® Early .................... 14 ............32 Package...........................................................88 ® UPS Next Day Air® .......................... 16 ............34 UPS Returns .................................................... 95 UPS Next Day Air Saver® ................... 18 ............36 North American Air Freight ...................................100 UPS 2nd Day Air A.M.® ...................... 20 ............38 Other Charges ...........................................................87 UPS 2nd Day Air® ........................... 22 ............40 Package............................................................97 UPS® Ground ............................... 24 ............42 North American Air Freight ...................................101 UPS® Ground (Intra-Alaska) ................ 28 Customs Brokerage..................................................102 UPS® Ground (Intra-Oahu) .................................46 UPS® Simple Rate ......................... 48 ............48 Index......................................................................107 UPS Next Day Air® Freight NGS ........... 50 ............50 UPS 2nd Day Air® Freight NGS ............ 50 ............50 Alaska/Hawaii Determine the Zone .............................................51 Export.............................................................52 Worldwide Zone Chart . 52 Canada Zone Chart............................................56 Import ........................................................... 59 Worldwide Zone Chart . 59 Export Shipment Pricing................................................ 62 UPS Worldwide Express Plus®................................. 63 UPS Worldwide Express® ...................................... 63 UPS Worldwide Express Freight® Midday ...................66 UPS Worldwide Express Freight® .............................67 UPS Worldwide Saver® .........................................68 UPS Worldwide Expedited® ....................................71 2 ups.com UPS® Services United States – Package Same 1 2 Day- Alaska Hawaii Day Day Days Definite Page Page UPS Express Critical® ● * * UPS Next Day Air® Early ● 14 32 UPS Next Day Air® ● 16 34 UPS Next Day Air Saver® ● 18 36 UPS 2nd Day Air A.M.® ● 20 38 UPS 2nd Day Air® ● 22 40 UPS® Simple Rate ● ● ● 49 49 UPS® Ground ● 24 42 UPS® Ground – Intra-Alaska ● 28 N/A UPS® Ground – Intra-Oahu ● N/A 46 North American Freight Same 1 2 Day- Alaska Hawaii Day Day Days Definite Page Page UPS Express Critical ● * * UPS Next Day Air® Freight NGS ● 50 50 UPS 2nd Day Air® Freight NGS ● 50 50 *Visit upsexpresscritical.com or call 1-800-714-8779 for rates and information. Notes: – Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and time commitments, visit ups.com for packages and ups.com/supplychainsolutions or 1-800-443-6379 for Air Freight. – Visit ups.com/holidays for time in transit changes effective during the holiday season. ups.com UPS Services 3 Choosing a Service UPS® Services International Destinations – Export and Import Package and Freight Best Export/ Export/ Export/ Import Export Export Import Available Import Import Import 1-2 Days 2-4 Days Page Page Flight 1-3 Days 1-5 Days 2-7 Days UPS Express Critical® ● * * UPS Worldwide Express Plus® ● ● 63 75 UPS Worldwide Express NA1® ● N/A 75 UPS Worldwide Express® ● ● 63 75 UPS Worldwide Express Freight® Midday ● ● 66 78 UPS Worldwide Express Freight® ● ● 67 79 UPS Worldwide Saver® ● ● 68 80 UPS Worldwide Expedited® ● 71 83 UPS® Air Freight Premium Direct ● ** ** UPS Air Freight Direct® ● ** ** UPS Air Freight Consolidated® ● ** ** Ocean Freight Full-Container Load (FCL) Multiple sailings weekly NVOCC Service • Dedicated service in all major global ports and markets • Door-to-door service available; customs clearance optional Less-Than-Container Load (LCL) Weekly fixed-day sailings NVOCC Service • Service in all major global ports and markets • Customs clearance optional UPS Preferred® Multimodal Better balance of speed and cost via: Freight Services*** • UPS Preferred LCL to North America • UPS Preferred FCL and LCL between China and Europe • UPS Preferred Sea/Air from Asia Ocean Freight Forwarding Carrier booking, document processing, load coordination and container yard management Project Cargo Management Specialized multimodal transport for breakbulk with document processing • Service in all major global ports and markets • Customized single-project solutions • Charter vehicles/vessels available *Visit upsexpresscritical.com or call 1-800-714-8779 for rates and information. **Call 1-800-443-6379 for rates and additional information. ***UPS Preferred Multimodal Freight Services subject to applicable tariff rules. Notes: – Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and time commitments, visit ups.com for packages and ups.com/supplychainsolutions or 1-800-443-6379 for Air Freight. – Visit ups.com/holidays for time in transit changes effective during the holiday season. – Ocean Freight