Operational Performance Reporting Manchester Airport April 2019
Departure Punctuality - Apr-19
Last Month Last Year % Change Target Var to Target First Wave 86.8% 87.9% -1.1% 85.0% 1.8% Not First Wave 72.8% 75.4% -2.5% 85.0% -12.2% Grand Total 76.0% 78.1% -2.1% 85.0% -9.0%
Departure Punctuality - Last 12 Months
This Year Prev Year % Change Target Var to Target First Wave 84.3% 81.9% 2.4% 85.0% -0.7% Not First Wave 69.3% 69.4% (0.1%) 85.0% -15.7% Grand Total 72.5% 72.1% 0.4% 85.0% -12.5% ATMs and Passenger Volumes
MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Terminal Flight Passengers Passengers %MovementsMovements % Passengers Passengers %MovementsMovements % Arriving 534,785 551995 -3% 3201 3243 -1% 534,785 551995 -3% 3201 3243 -1% Terminal 1 Departing 530,956 505673 5% 3201 3223 -1% 530,956 505673 5% 3201 3223 -1% Terminal 1 1,065,741 1057668 1% 6402 6466 -1% 1,065,741 1057668 1% 6402 6466 -1% Total Arriving 249,250 203897 22% 1137 915 24% 249,250 203897 22% 1137 915 24% Terminal 2 Departing 245,387 178484 37% 1139 901 26% 245,387 178484 37% 1139 901 26% Terminal 2 494,637 382381 29% 2276 1816 25% 494,637 382381 29% 2276 1816 25% Total Arriving 411,038 390557 5% 3553 3512 1% 411,038 390557 5% 3553 3512 1% Terminal 3 Departing 414,871 370054 12% 3552 3514 1% 414,871 370054 12% 3552 3514 1% Terminal 3 825,909 760611 9% 7105 7026 1% 825,909 760611 9% 7105 7026 1% Total Grand Total 2,386,287 2200660 8% 15783 15308 3% 2,386,287 2200660 8% 15783 15308 3% Monthly Airline Movements Top 10
Operator Name Operator IATA Code # ATMs % of ATMs # Delays % Flights with no Delay RYANAIR FR 2914 23.4% 599 79% FLYBE BE 2747 22.1% 637 77% EASYJET AIRLINES EZY 2126 17.1% 387 82% JET2.COM LS 1134 9.1% 131 88% THOMAS COOK AIRLINES MT 1032 8.3% 328 68% TUI TOM 766 6.2% 265 65% BRITISH AIRWAYS BA 490 3.9% 63 87% LUFTHANSA LH 454 3.6% 97 79% AER LINGUS EI 438 3.5% 101 77% K.L.M. KL 351 2.8% 84 76% Grand Total 12452 100.0% 2692 78%
Yearly Airline Movements Top 10
Operator Name Operator IATA Code # ATMs % of Total ATMs # Delays % Flights with no Delay FLYBE BE 34031 18% 7851 77% RYANAIR FR 30704 16% 8738 72% EASYJET AIRLINES EZY 24869 13% 6899 72% JET2.COM LS 15874 8% 3514 78% THOMAS COOK AIRLINES MT 12896 7% 4433 66% TUI TOM 12205 6% 4399 64% BRITISH AIRWAYS BA 7222 4% 1459 80% AER LINGUS EI 5487 3% 1070 80% LUFTHANSA LH 5442 3% 1347 75% K.L.M. KL 3948 2% 721 82% Grand Total 152678 79% 40431 74%
Departure Punctuality by Terminal
T1 Punctuality T2 Puntuality T3 Puntuality 75.35% 74.36% 77.14%
First Wave Departure Punctuality
Operator Name Operator IATA Code # Movements % of Movements Punctuality % RYANAIR FR 332 18.6% 96.08% EASYJET AIRLINES EZY 381 21.3% 92.65% JET2.COM LS 355 19.9% 89.30% BRITISH AIRWAYS BA 52 2.9% 88.46% FLYBE BE 187 10.5% 83.96% THOMAS COOK AIRLINES MT 192 10.8% 76.56% LUFTHANSA LH 55 3.1% 76.36% TUI TOM 175 9.8% 76.00% K.L.M. KL 30 1.7% 73.33% BRUSSELS AIRLINES SN 26 1.5% 50.00% Grand Total 1785 100.0% 86.78% Monthly Airline Performance by Departure Punctuality
Departing Punctuality Punctuality Operator Arriving Departing Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 TITAN AIRWAYS ZT 8 0.1% 100% 100% 0% 50% 1 CATHAY PACIFIC CX 60 0.4% 37% 100% 63% 70% 3 JET2.COM LS 1,134 7.2% 87% 90% 2% 99% 4 EUROWINGS EW 152 1.0% 95% 88% (7%) 99% AUSTRIAN 5 OS 63 0.4% 88% 87% (0%) 97% AIRLINES 6 BRITISH AIRWAYS BA 490 3.1% 89% 86% (3%) 87% SAUDIA ARABIAN 7 SV 41 0.3% 24% 85% 61% 57% AIRLINES 8 EASYJET AIRLINES EZY 2,126 13.5% 79% 85% 6% 99% AURIGNY AIR 9 GR 120 0.8% 88% 83% (5%) 98% SERVICES VIRGIN ATLANTIC 10 VS 267 1.7% 74% 83% 9% 87% AIRWAYS 11 LOGANAIR LM 248 1.6% 85% 81% (4%) 98% 12 EASYJET EUROPE EJU 60 0.4% 87% 80% (7%) 100% SAS SCANDINAVIAN 13 SK 334 2.1% 84% 80% (5%) 96% AIRLINES 14 RYANAIR FR 2,914 18.5% 80% 79% (1%) 98% 15 AIR ARABIA 3O 18 0.1% 89% 78% (11%) 56% 15 IBERIA EXPRESS I2 36 0.2% 89% 78% (11%) 67% 15 AIR TRANSAT TS 18 0.1% 78% 78% 0% 56% 18 AIR FRANCE AF 176 1.1% 78% 77% (1%) 83% 19 ETHIOPIAN ET 34 0.2% 35% 76% 41% 76% 20 LUFTHANSA LH 454 2.9% 81% 76% (6%) 96% 21 FLYBE BE 2,747 17.4% 79% 75% (4%) 92% 22 P.I.A. PK 76 0.5% 74% 74% 0% 45% 23 AER LINGUS EI 438 2.8% 80% 74% (7%) 79% 24 ICELANDAIR FI 60 0.4% 87% 73% (13%) 60% AMERICAN 24 AA 60 0.4% 77% 73% (3%) 77% AIRLINES 24 UNITED UA 60 0.4% 70% 73% 3% 93% 27 K.L.M. KL 351 2.2% 82% 70% (13%) 93% THOMAS COOK 28 MT 1,032 6.6% 69% 67% (2%) 90% AIRLINES 29 AEGEAN AIRLINES A3 25 0.2% 77% 67% (10%) 92% 29 ETIHAD AIRWAYS EY 120 0.8% 75% 67% (8%) 75% SINGAPORE 29 SQ 84 0.5% 62% 67% 5% 93% AIRLINES 32 EMIRATES EK 150 1.0% 79% 64% (15%) 77% 33 TUI TOM 766 4.9% 67% 64% (3%) 83% 34 OMAN AIR WY 60 0.4% 50% 63% 13% 97% 35 VUELING AIRLINES VY 77 0.5% 87% 63% (24%) 95% 36 QATAR AIRWAYS QR 156 1.0% 71% 63% (8%) 94% 37 FINNAIR AY 120 0.8% 67% 57% (10%) 68% 38 ROYAL AIR MAROC AT 18 0.1% 67% 56% (11%) 100% SWISS 39 INTERNATIONAL LX 116 0.7% 72% 53% (19%) 97% AIR LINES 40 HAINAN AIRLINES HU 34 0.2% 41% 53% 12% 82% BRUSSELS 41 SN 164 1.0% 67% 52% (15%) 79% AIRLINES 42 IRAQI AIRWAYS IA 8 0.1% 25% 50% 25% 50% NORWEGIAN AIR 43 DY 62 0.4% 71% 32% (39%) 97% SHUTTLE 44 TURKISH AIRLINES TK 111 0.7% 53% 30% (22%) 76% 45 TAP AIR PORTUGAL TP 100 0.6% 48% 28% (20%) 72% Grand Total 15,748 100.0% 78% 76% (2%) 92% Monthly Airline Performance by Punctuality Change (difference between Arrival OTP and Departure OTP)
Punctuality Punctuality Change Operator Arriving Departing Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 CATHAY PACIFIC CX 60 0.4% 37% 100% 63% 70% SAUDIA ARABIAN 2 SV 41 0.3% 24% 85% 61% 57% AIRLINES 3 ETHIOPIAN ET 34 0.2% 35% 76% 41% 76% 4 IRAQI AIRWAYS IA 8 0.1% 25% 50% 25% 50% 5 OMAN AIR WY 60 0.4% 50% 63% 13% 97% 6 HAINAN AIRLINES HU 34 0.2% 41% 53% 12% 82% VIRGIN ATLANTIC 7 VS 267 1.7% 74% 83% 9% 87% AIRWAYS 8 EASYJET AIRLINES EZY 2,126 13.5% 79% 85% 6% 99% SINGAPORE 9 SQ 84 0.5% 62% 67% 5% 93% AIRLINES 10 UNITED UA 60 0.4% 70% 73% 3% 93% 11 JET2.COM LS 1,134 7.2% 87% 90% 2% 99% 12 TITAN AIRWAYS ZT 8 0.1% 100% 100% 0% 50% 12 AIR TRANSAT TS 18 0.1% 78% 78% 0% 56% 12 P.I.A. PK 76 0.5% 74% 74% 0% 45% AUSTRIAN 15 OS 63 0.4% 88% 87% (0%) 97% AIRLINES 16 RYANAIR FR 2,914 18.5% 80% 79% (1%) 98% 17 AIR FRANCE AF 176 1.1% 78% 77% (1%) 83% THOMAS COOK 18 MT 1,032 6.6% 69% 67% (2%) 90% AIRLINES 19 BRITISH AIRWAYS BA 490 3.1% 89% 86% (3%) 87% 20 TUI TOM 766 4.9% 67% 64% (3%) 83% AMERICAN 21 AA 60 0.4% 77% 73% (3%) 77% AIRLINES 22 LOGANAIR LM 248 1.6% 85% 81% (4%) 98% 23 FLYBE BE 2,747 17.4% 79% 75% (4%) 92% SAS SCANDINAVIAN 24 SK 334 2.1% 84% 80% (5%) 96% AIRLINES AURIGNY AIR 25 GR 120 0.8% 88% 83% (5%) 98% SERVICES 26 LUFTHANSA LH 454 2.9% 81% 76% (6%) 96% 27 EUROWINGS EW 152 1.0% 95% 88% (7%) 99% 28 EASYJET EUROPE EJU 60 0.4% 87% 80% (7%) 100% 29 AER LINGUS EI 438 2.8% 80% 74% (7%) 79% 30 QATAR AIRWAYS QR 156 1.0% 71% 63% (8%) 94% 31 ETIHAD AIRWAYS EY 120 0.8% 75% 67% (8%) 75% 32 FINNAIR AY 120 0.8% 67% 57% (10%) 68% 33 AEGEAN AIRLINES A3 25 0.2% 77% 67% (10%) 92% 34 AIR ARABIA 3O 18 0.1% 89% 78% (11%) 56% 34 IBERIA EXPRESS I2 36 0.2% 89% 78% (11%) 67% 34 ROYAL AIR MAROC AT 18 0.1% 67% 56% (11%) 100% 37 K.L.M. KL 351 2.2% 82% 70% (13%) 93% 38 ICELANDAIR FI 60 0.4% 87% 73% (13%) 60% BRUSSELS 39 SN 164 1.0% 67% 52% (15%) 79% AIRLINES 40 EMIRATES EK 150 1.0% 79% 64% (15%) 77% SWISS 41 INTERNATIONAL LX 116 0.7% 72% 53% (19%) 97% AIR LINES 42 TAP AIR PORTUGAL TP 100 0.6% 48% 28% (20%) 72% 43 TURKISH AIRLINES TK 111 0.7% 53% 30% (22%) 76% 44 VUELING AIRLINES VY 77 0.5% 87% 63% (24%) 95% NORWEGIAN AIR 45 DY 62 0.4% 71% 32% (39%) 97% SHUTTLE Grand Total 15,748 100.0% 78% 76% (2%) 92% Monthly Delay Analysis by Airline
Ground Total Delay Air Traffic Airline Airport Servicing Misc Reactionary Weather Operator Name Incidents Delays Delays Delays Delays Delays Delays Delays RYANAIR 1206 172 195 438 72 13 276 39 FLYBE 999 29 262 248 105 140 199 16 EASYJET AIRLINES 661 127 107 193 44 52 126 12 TUI 359 53 53 141 42 37 29 3 THOMAS COOK 273 20 107 63 34 13 33 3 AIRLINES JET2.COM 247 58 48 103 21 7 8 2 LUFTHANSA 222 39 30 54 4 12 78 5 K.L.M. 139 40 10 22 15 6 44 2 AER LINGUS 114 6 38 8 3 57 2 BRITISH AIRWAYS 109 8 14 17 23 7 26 14 QATAR AIRWAYS 103 30 13 23 8 4 24 1 BRUSSELS AIRLINES 83 23 3 17 6 2 9 23 TURKISH AIRLINES 80 19 8 8 12 14 19 FINNAIR 80 1 9 37 8 24 1 SWISS INTERNATIONAL 78 18 4 16 2 4 28 6 AIR LINES TAP AIR PORTUGAL 70 20 6 7 3 30 4 LOGANAIR 70 1 10 19 8 6 25 1 SAS SCANDINAVIAN 68 9 18 9 1 31 AIRLINES EMIRATES 68 19 5 15 5 8 13 3 VIRGIN ATLANTIC 59111152037 2 AIRWAYS AIR FRANCE 45 6 8 6 2 23 SINGAPORE AIRLINES 42 2 11 9 6 6 8 AURIGNY AIR 36 1 6 13 3 13 SERVICES VUELING AIRLINES 31 4 5 9 4 8 1 EUROWINGS 3113241 11 OMAN AIR 30 2 4 5 5 13 1 ETIHAD AIRWAYS 30 13 7 6 2 2 P.I.A. 24 2 2 2 2 16 EASYJET EUROPE 23 3 12 1 2 4 1 NORWEGIAN AIR 23 5 9 1 1 6 1 SHUTTLE AMERICAN AIRLINES 20 1 7 3 1 8 AEGEAN AIRLINES 20 1 4 5 2 7 1 HAINAN AIRLINES 19 5 1 6 5 1 1 UNITED 17 9 2 2 4 IBERIA EXPRESS 15 1 7 4 1 2 ETHIOPIAN 14 3 3 2 6 SAUDIA ARABIAN 11 4 4 2 1 AIRLINES ICELANDAIR 11 3 1 1 3 3 AUSTRIAN AIRLINES 10 6 1 1 2 ROYAL AIR MAROC 8 1 1 1 5 CATHAY PACIFIC 6 1 2 1 2 AIR TRANSAT 5 1 1 2 1 AIR ARABIA 5 2 2 1 TUIFLY 2 2 IRAQI AIRWAYS 2 1 1 CORENDON AIRLINES 21 1 EUROPE AERO4M 1 1 AIR CONTRACTORS 11 (ABR) AEROFLOT RUSSIAN 11 AIRLINES ENTER AIR 1 1 Grand Total 735 1000 1604 504 359 1223 147 Percentage of Delays - By Event
Delay Category Code % of Description Total Air Traffic 13.0% Control Airline 18.4% Airport 28.7% Ground 9.1% Servicing Miscellaneous 6.5% Reactionary 21.7% Unknown 0.0% Unknown Delay 0.0% Category Code Weather 2.6%
Percentage of Delays - By Time
% of Delay Category Code Description Total Air Traffic 9.2% Control Airline 28.5% Airport 16.5% Ground 7.5% Servicing Miscellaneous 4.8% Reactionary 30.8% Unknown 0.0% Unknown Delay 0.1% Category Code Weather 2.7% Departing Taxi Times Arriving Taxi Times
Manchester Manchester
Average Taxi Times Average Taxi Times Terminal Terminal Terminal Terminal Terminal Terminal Operator Name 1 2 3 Operator Name 1 2 3 AEGEAN AIRLINES 14 AEGEAN AIRLINES 7 AER LINGUS 12 AER LINGUS 6 AERO4M 9 AERO4M 7 AEROFLOT RUSSIAN AIR ARABIA 8 18 AIRLINES AIR CONTRACTORS (ABR) 9 AIR ARABIA 15 AIR FRANCE 6 AIR CONTRACTORS (ABR) 13 AIR TRANSAT 16 AIR FRANCE 12 AMERICAN AIRLINES 8 AIR TRANSAT 16 AURIGNY AIR SERVICES 5 AMERICAN AIRLINES 18 AUSTRIAN AIRLINES 11 AURIGNY AIR SERVICES 12 BRITISH AIRWAYS 6 AUSTRIAN AIRLINES 14 BRUSSELS AIRLINES 8 6 BRITISH AIRWAYS 13 CATHAY PACIFIC 14 BRUSSELS AIRLINES 13 12 CORENDON AIRLINES 8 CATHAY PACIFIC 17 EUROPE CORENDON AIRLINES DANISH AIR TRANSPORT 9 13 EUROPE EASTERN AIRWAYS 8 DANISH AIR TRANSPORT 14 EASYJET AIRLINES 5 EASTERN AIRWAYS EASYJET EUROPE 5 EASYJET AIRLINES 12 EMIRATES 7 EASYJET EUROPE 11 ENTER AIR 18 EMIRATES 20 ETHIOPIAN 12 ENTER AIR 20 ETIHAD AIRWAYS 10 ETHIOPIAN 17 EUROWINGS 7 11 ETIHAD AIRWAYS 17 FINNAIR 8 EUROWINGS 13 14 FLYBE 7 FINNAIR 11 HAINAN AIRLINES 11 FLYBE 12 IBERIA 18 HAINAN AIRLINES 16 IBERIA EXPRESS 4 IBERIA 14 ICELANDAIR 7 IBERIA EXPRESS 17 IRAQI AIRWAYS 7 ICELANDAIR 13 JET2.COM 7 9 IRAQI AIRWAYS 16 JOTA AVIATION 6 JET2.COM 16 18 K.L.M. 5 JOTA AVIATION LOGANAIR 5 K.L.M. 12 LUFTHANSA 6 LOGANAIR 11 MALETH AERO 5 LUFTHANSA 13 NORWEGIAN AIR SHUTTLE 6 NORWEGIAN AIR SHUTTLE 12 OMAN AIR 11 OMAN AIR 18 P.I.A. 12 P.I.A. 18 PREMIERE HANDLING 6 PREMIERE HANDLING 6 QATAR AIRWAYS 11 QATAR AIRWAYS 18 ROYAL AIR MAROC 10 ROYAL AIR MAROC 16 RYANAIR 7 RYANAIR 12 SAS SCANDINAVIAN SAS SCANDINAVIAN 7 15 AIRLINES AIRLINES SAUDIA ARABIAN AIRLINES 10 SAUDIA ARABIAN AIRLINES 16 SINGAPORE AIRLINES 15 SINGAPORE AIRLINES 18 SPRINTAIR 9 SPRINTAIR 8 SUNWING AIRLINES 14 SWISS INTERNATIONAL AIR SWISS INTERNATIONAL AIR 13 9 LINES LINES TAP AIR PORTUGAL 17 TAP AIR PORTUGAL 10 THOMAS COOK AIRLINES 16 THOMAS COOK AIRLINES 10 TITAN AIRWAYS 14 17 TITAN AIRWAYS 12 16 TUI 18 TUI 9 TUIFLY 15 TUIFLY 11 TURKISH AIRLINES 15 TURKISH AIRLINES 9 UNITED 20 UNITED 11 VIRGIN ATLANTIC AIRWAYS 20 VIRGIN ATLANTIC AIRWAYS 13 VUELING AIRLINES 16 VUELING AIRLINES 7 Grand Total 14 18 12 Grand Total 7107 Summary of Baggage Performance
Baggage Arriving Arriving Average Time to First Average TIme to Last Volume Last Bag SLA Last Bag Category Passengers Movements Bag Bag Missed % A 110,724 289 15 40 40 86% B 826,690 4645 15 23 285 94% C 184,093 1611 14 20 187 88% D 73,566 1346 9 12 104 92% Grand Total 1,195,073 7891 92%
Baggage Performance by Terminal
Terminal Arriving Arriving Average Time to First Average TIme to Last Volume Last Bag SLA Last Bag Description Passengers Movements Bag Bag Missed % Terminal 1 534,785 3201 15 23 251 92% Terminal 2 249,250 1137 15 30 148 87% Terminal 3 411,038 3553 12 17 217 94% Grand Total 1,195,073 7891 92%
Baggage SLA by Handling Agent
Ramp Handling Arriving Arriving Average Time to First Average TIme to Last Volume Last Bag SLA Last Bag Agent Passengers Movements Bag Bag Missed % Airline Services 91,199 1373 10 13 107 92% Aviator 154,467 774 16 27 73 91% DHL Manchester 173,670 1091 16 20 9 99% Dnata 91,711 422 11 26 37 91% Flight Support 1,478 7 13 36 1 86% Landmark Aviation 93 2 2 0% Menzies 114,239 934 14 25 159 83% Premiere Handling 15,896 274 11 13 11 96% Servisair 50 1 1 0% Swissport 452,429 2444 15 24 210 91% Jet2 99,841 569 14 21 6 99% Grand Total 1,195,073 7891 92%