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Deutsche Post DHL Burak Akbiyik Bahaa Al-Washah Bilal Karhan Yakup Liman Tabel of Contents

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Deutsche Post DHL Burak Akbiyik Bahaa Al-Washah Bilal Karhan Yakup Liman Tabel of Contents Deutsche Post DHL Burak Akbiyik Bahaa Al-Washah Bilal Karhan Yakup Liman Tabel Of Contents • What is DHL? • Supply Chain of DHL • Push or Pull? • Value Added Logistics • Contract Logistics • Track and Trace • Innovation and Trends What is DHL? DHL Express DHL Parcel • Company Portrait DHL e-Commerce • 220 countries DHL Global Forwarding • >325.000 employees DHL Freight DHL Supply Chain The Mission and Vision “We want to be The Logistics Company for the World.” 1. DHL wants to simplify the lives of their customers 2. DHL makes their customers, employees and investors more successful 3. DHL makes a positive contribution to the world 4. DHL always demonstrate respect when achieving their results The Organization Express deliveries worldwide Freight forwarding with planes, trucks, ships and trains Warehousing services International mail deliveries Customized and specialized shipping “If it is about logistics, it is about DHL…” Supply Chain of DHL • Freight Transportation • Air-, road-, rail- and sea transportation • Warehousing • Customs, Security & Insurance • Supply Chain Solutions • Temperature Controlled Logistics • Customer Resource Area Partnerships in the Supply Chain • Increasing numbers of partnerships are formed by companies connected in a supply chain. DHL Improves the logistics services provided on all levels of the supply chain by taking a holistic view of the flows of goods, information, finance and legal activities. The major goal is to increase the efficiency of the entire supply chain. • In the concept of supply chain management, attention is placed on the strategic view of logistics management. Supply chain management has a major effect on a company’s ability to reach its primary objectives, including growth, profit, company value and customer orientation. • It also offers large cost-cutting and quality-boosting potential, and enables process times to be shortened and business partnerships to be intensified. Push and Pull Strategy The push principle - the flow of goods is driven by forecasts The pull principle - the flow of goods is activated by customer orders Order Penetration Points PUSH • Order penetration point 1: Distribution warehouse • Order penetration point 2: Finished products in the central warehouse PULL • Order penetration point 3: Final assembly • Order penetration point 4: Pre-assembly • Order penetration point 5: Purchased parts Mix of Push and Pull • DHL pushes services to the customers, they make logistic services available to their customers so they can use their services to improve their process. Value Added Services Assembly, Kitting and Packaging Services DHL operates a range of services to pack, prepare and customize products for different markets. Pre-retail Services DHL has considerable expertise in readying products for distribution to a retail environment. This service is ideal for customers wishing to ensure a rapid response to changing market conditions. Other Services Ensure quality control and the smooth flow of goods to where they need to be. Contract Logistics “Contract logistics is the outsourcing of resource management tasks to a third-party company” • DHL - Third Party Logistics : • Designing and planning supply chains • Warehousing • Transporting and distributing goods • Processing orders and collecting payments • Managing inventory and even customer service “Tailored to each individual customer’s needs” Logistics Outsourcing • 1 PL: The manufacturer does not outsource transport and logistic activities to third parties. These functions are carried out by the company’s own departments. • 2 PL: The manufacturer hires a carrier or warehouse manager as a subcontractor for the operational execution of a clearly defined transport or logistic task. • 3 PL: The manufacturer outsources a package of transport and logistic activities. The third party logistic service provider organises the logistic activities in the supply chain. (DHL) • 4 PL: The manufacturer does not only outsource the organisation of its logistic tasks to third parties, but also the management thereof. • 5 PL: This applies when the switch is made from supply chains to supply networks. Third Party Logistics “One of the world’s best 3PL providers” - DHL Third Party Logistics “One of the world’s best 3PL providers” - DHL Track and Trace • ‘Active Tracing’ system • Real-time information about the status of a parcel. • DHL ProView • Better customer service • Better view in the Supply Chain • More data-gathering Innovation and Trends • DHL Solutions & Innovations • DHL Trend Research • Big Data • Omni-Channel Logistics • Self-Driving Vehicles • Logistics Trend Radar Magazine Thank you for your attention! .
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