DHL Express (Page 29), DHL Global Forwarding, Freight (Page 35), DHL Supply Chain (Page 41), DHL Ecommerce Solutions (Page 48), P&P Germany (Page 54)

Q2 2021 INVESTOR PRESENTATION

INVESTOR RELATIONS AUGUST 2021

DEUTSCHE POST DHL GROUP INVESTOR RELATIONS | AUGUST 2021 Content

DPDHL Group Highlights Page 3

Strategy 2025 Page 19

Divisional Deep-Dives DHL Express (page 29), DHL Global Forwarding, Freight (page 35), DHL Supply Chain (page 41), DHL eCommerce Solutions (page 48), P&P Germany (page 54)

Financial Backup Page 60

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 2 Content

DPDHL Group Highlights Page 3

Strategy 2025 Page 19

Divisional Deep-Dives DHL Express (page 29), DHL Global Forwarding, Freight (page 35), DHL Supply Chain (page 41), DHL eCommerce Solutions (page 48), P&P Germany (page 54)

Financial Backup Page 60

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 3 CONNECTING PEOPLE. IMPROVING LIVES.

THE GLOBAL LOGISTICS POWERHOUSE – SERVING B2C/B2B TRADE IN 220+ COUNTRIES CONSISTENT & SUSTAINABLE STRATEGIC FOCUS LEADER IN DIGITALIZING GLOBAL E-COMMERCE LOGISTICS SUPPLY CHAINS ATTRACTIVE & RELIABLE DIVIDENDPOLICY

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 4 GROUP REVENUE, Q2 2021

€19,473m yoy: +€3,536m (+22.2%)

+1,435 +1,096 +31.8% +582 Divisional +26.5% +272 +286 revenue +21.3% growth yoy +23.4% +7.4% in €m

DHL Express DHL Global DHL Supply Chain DHL eCommerce P&P Germany Forwarding, Freight Solutions

Organic Growth Group: +24.6% +35.6% +29.3% +23.4% +27.1% +7.3%

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 5 GROUP EBIT, Q2 2021

€2,083m yoy: +€1,171m (+128%)

in €m DHL Global DHL eCommerce Group Functions / DHL Express Forwarding, Freight DHL Supply Chain Solutions P&P Germany Consolidation 1,177 312 198 116 315 -35 +108% +64% +500% +>1,000% +19% +75% Q2 2020: €565m Q2 2020: €190m Q2 2020: €33m Q2 2020: €1m Q2 2020: €264m Q2 2020: €-141m

Significant EBIT growth Continued high parcel Q2 2021 includes Record EBIT/GP vs Q2 2020 driven by Balanced growth in B2B Continued high B2C volumes; Mail volume €44m positive effect, conversion of 34% in DGF B2B recovery, expansion and B2C volumes with volumes delivered recovery mainly driven by mainly related to the driven by increasing of e-fulfilment activities consistent yield alongside strong cost and DM products. Ongoing group’s minority stake in volumes, tight markets as and improved efficiency. management continues yield management. Q2 focus on efficient cost Global-e. well as ramp-up of EBIT margin of 6%, to drive high network margin at 8%. structures and network internal process recovering beyond pre- 2020 included €-7m utilization and 20% EBIT utilization while improvement. EBIT COVID-19 levels. 2020 included €-30m asset impairments and margin. asset impairments. continuing to build out €-90m StreetScooter margin up to 6%. 2020 included €-62m parcel infrastructure. refocusing asset impairments.

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 6 B2B recovery continuing across full DHL logistics spectrum

DHL Express TDI B2B Shipments/Day growth yoy DGF Air Freight volume growth yoy

36%

>25%

Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021

DSC Organic revenue growth yoy DGF Ocean Freight volume growth yoy 23% 21%

Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 7 E-commerce volumes still above high 2020 base levels in Parcel Germany

Volume Parcel Germany, per month (2019-2021) 200 2021 2020 2019 +13% 150 Parcel Germany Q2 Volume Growth, yoy

100

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 8 B2C activities remain on sustained high levels in DeCS portfolio

Parcel volumes by country, DHL eCommerce Solutions 2019 Data points indexed to Jan 2019 (=100) 2020 Netherlands UK Parcel 2021

200 200

100 100

0 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Eastern Europe United States

200 200

100 100

0 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 9 DHL Express: Balanced B2B-B2C growth drives high & efficient network utilization

DHL Express TDI Shipments/Day, per month (2019-2021) 200 2021 2020 2019 +20% 150 DHL Express Q2 TDI Shipments/Day Growth, yoy

Broadly diversified TDI growth in all regions with double-digit 100 growth in both B2B (>25%) and B2C (>10%).

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 10 2021 base assumptions confirmed . Expect B2C growth normalizing in course of 2021 from elevated levels . Continued and gradual B2B recovery globally B2C growth showing expected normalization Divisional activity levels, yoy change by quarter

B2B recovery continued

Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 11 Our approach to H2 & beyond Priority on sustainable, profitable growth, not short-term maximization

Basic volume trend assumptions confirmed; uncertainty on timing/shape of growth normalization in H2, especially on B2C . B2C growth normalization: Short-term consumer behavior linked to numerous factors . B2C volume development so far shows similar trend but different read market by market . B2B recovery expected to continue

Our guiding principle: Ensure and maintain high service levels . Be prepared for another strong peak season with strong focus on quality, with usual implied cost build-up . Beyond short-term uncertainty, best capabilities and service levels are key success factors

Guidance implications: Conservative for 2021, confident towards 2023 . Actual volume outcome in H2 remains to be seen – volume shortfall risk considered in 2021 guidance . Strong belief in long-term elevated e-commerce levels: short-term trajectory unknown, but expect growth out to 2023

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 12 Cost inflation constantly addressed through yield & contract management

DHL Express DGFF DSC DeCS P&P Germany

Inflation based pricing: Freight rate Transportation costs Transport provided development is inherent based on management Regular general price €24bn to gross profit fee and partly open- increase (GPI) Regular general price management (38% of total) book contracts increase (GPI), based on Regular general price Note: Union agreement bottom-up local market increase (GPI), based on extended until situation, incl. inflation; bottom-up local market 1.1.2023, providing full Emergency Situation situation, incl. inflation visibility on wage Staff costs Surcharge (ESS) Inflation-linked pricing increase: 3.0% (1.1.21) Offset by improvements and labour and 2.0% (1.1.22) €22bn in labour productivity (35% of total) optimization

Opportunistic fuel Fuel costs Fuel price fluctuations Fuel surcharges / pass- Reflected in local cost & hedging, many districts Fuel surcharge are reflected in freight through as part of €1.7bn yield management served by foot / bike / rate movements customer contracts (3% of total) trike delivery

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 13 2021 and 2023 guidance

in € bn EBIT 2021 Guidance Mid-term Guidance Group >7.0 (from >6.7) 2023 Group EBIT >7.4 (from >7) Free Cash Flow DHL 5.7-5.8 (from >5.4) ~9 2021-2023 cumulative P&P Germany 1.7-1.8 (from ~1.7) Gross Capex (excl. leases) ~11 Group Functions ~-0.4 2021-2023 cumulative Free Cash Flow >3.2 (from >3.0) Gross Capex ~3.9 (from ~3.8) (excl. leases) Tax Rate ~28% (from 26-28%)

Base assumptions: Note: . B2C growth normalizing in the course of 2021 . 2021 guidance includes extraordinary effect of ~€-0.2bn for . Continued and gradual B2B recovery globally one-time covid bonus

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 14 Strong balance sheet and liquidity position

LIQUIDITY 1.5x No financial covenants on bonds and syndicated credit facility Net Debt / EBITDA (Dec 31st, 2020) €4.5bn Maturity Profile, Senior Bonds Cash & cash Average time to maturity 5.8 years equivalents 2021 maturity of €750m senior bond was redeemed in Q1 2021. (Dec 31st, 2020)

€m

Leases 10,459 €2.0bn Syndicated credit Related to multi- year commitment facility runs until 2025 on operating (undrawn) assets 8,677

~€1.2bn 0 500 500 700 1,250 500 750 750 750

2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2,469 Bilateral uncommitted 2021 in €m credit lines (undrawn) Net Debt EBITDA

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 15 Sustainable improvement in cash generation puts us in position to balance growth investments and shareholder returns

New . Long-standing Finance Policy 2021/22 provides definition of excess liquidity SBB In m€ and clear principles on its usage FCF 2016/17 . Strong 2020 FCF led to significant 2,535 Dividend payment Share excess liquidity generation in 2020 Buyback . In line with Finance Policy principles, new Share Buyback program announced on March 8th: 1,422 . Size: up to €1bn . Schedule: 12 months . Start: May 2021 FY 20 First period of excess liquidity excess . Current status: liquidity https://www.dpdhl.com/en/investors/s hares/share-buy-backs.html 2010 2011 2012 2013 2014* 2015 2016* 2017* 2018 2019 2020

*2014: Adjusted for voluntary pension funding (€2bn) and non-recurring items; Adjusted for voluntary pension funding (2016: €1bn, 2017: €0.5bn) INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 16 Shareholder return based on strong operating performance – Executing on our Finance Policy

Dividend per share (2010-2020) FINANCE POLICY 1.35 € . Target / maintain rating BBB 1.15 € 1.15 € 1.15 € . Dividend payout ratio to remain between 40–60% 1.05 € of net profit (continuity and Cash Flow performance 0.85 € 0.85 € considered) 0.80 € 0.70 € 0.70 € 0.65 € FY20 dividend proposal: €1.35; 49% pay-out 60% . Excess liquidity will be used for share buybacks 59% 58% 55% 53% 55% 49% and/or extraordinary dividends 49% 50% 48% 52% 46% 40% €1bn share buyback program announced 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Underlying Payout Ratio 1)

Dividend payment of €1.7bn to DPDHL shareholders, approved by AGM on May 6th

1) Adjusted for non-recurring items when applicable

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 17 DPDHL GROUP IS A DIFFERENT, CONNECTING PEOPLE. BETTER COMPANY THAN BEFORE IMPROVING STRATEGY 2015/2020 LIVES.

BETTER MIX, HIGHER CONSISTENT, LEADINGTO RECORD RETURNS, SUSTAINABLE FINANCIALSAND STRONGER CASH STRATEGIC AGENDA SHAREHOLDER FLOW & BEST TEAM ALONG ALL METRICS RETURNS EVER

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 18 Content

DPDHL Group Highlights Page 3

Strategy 2025 Page 19

Divisional Deep-Dives DHL Express (page 29), DHL Global Forwarding, Freight (page 35), DHL Supply Chain (page 41), DHL eCommerce Solutions (page 48), P&P Germany (page 54)

Financial Backup Page 60

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 19 Strategy 2025 – Sustainability is integral along all dimensions

Our purpose guides our efforts and

Our Purpose sense of responsibility Connecting people, improving lives Our Vision We are THE logistics company for the world Our values are in line with Our Values sustainable behavior Respect & Results

Our Mission Excellence. Simply delivered. We want to achieve our mission Along the three bottom lines in a sustainable way sustainably along the triple bottom line Enabled by Common DNA

Our Business Unit focus We aim to create long-term value in our Strengthening the profitable core businesses by focusing on Supported by Group functions our profitable core Digitalization

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 20 Managing along integrated bottom lines since 2009 – Particularly important and successful in 2020

EMPLOYER OF CHOICE PROVIDER OF CHOICE . Number of employees increased by +20k to . Keeping our customers’ supply chains 570k in 2020 running despite COVID-19 challenges . Employee Opinion Survey (EOS) shows . Net Promoter Scores (NPS) further record employee engagement score increasing

SUSTAINABLE DEVELOPMENT INVESTMENT OF CHOICE . 37% improvement in Carbon Efficiency (2007 . Record Group EBIT and FCF base year), up further 2 index points in 2020 . Dividend proposal of €1.35, new €1bn SBB announced

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 21 CONNECTING PEOPLE. IMPROVING Our Sustainability Roadmap LIVES.

Clean operations Great company Highly trusted for climate protection to work for all company Reduce emissions to >80% External reporting in line with <29m score on Employee Engagement in SASB GRI tonnes CO2e by 2030 (SBTi) Employee Opinion Survey No offsetting included core standards Increase share of women in management to

Mission 2050 30% by 2025 30% weight for ESG targets in board 0 Reduce LTIFR* to annual variable pay; Emissions to be proposed to 2021 AGM (May <3.1 6th) by 2025 *LTIFR: Lost Time Injury Frequency Rate

Pledge to invest 1% of our net profit each year into in its social impact programs e.g. through GO programs INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 22 Clean operations for climate protection

All modes to contribute to targeted

reduction of CO2 emissions – key Target >30% sustainable . Electrify 60% of our last-mile contribution to be achieved on aviation aviation fuels blending delivery vehicles by 2030 emissions by 2030 . Grow sustainable fuel share in line-haul to >30%

Science-based target for CO2 reduction: Reduce our emissions to under 29m tonnes

CO2e by 2030

Offer green alternatives Carbon neutral design to be for all our core used for all new owned products/solutions buildings INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 23 Great company to work for all

We take action to provide a safe, inclusive and engaging working environment for all Attract and retain best talent our employees. Put safety first and reduce LTIFR and reach a consistent >80% (lost time injury frequency rate) score on Employee to below 3.1 by 2025 Engagement in EOS

Being “best-in-class" in Increase share of women in our industry when it comes to management to 30% by respect for Human Rights 2025

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 24 Highly trusted company

We take action to ensure trusted, transparent and compliant business Train all employees in relevant practices every day, everywhere management positions on the Ensure that our information Group’s compliance & data security capability is positioned protection standards in the top quartile of our industry

ESG metrics fully integrated Build sustainable and resilient into governance and incentives supplier relations based on our Supplier Code of Conduct

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 25 ESG targets fully integrated into new proposed management remuneration

Bonus payment schedule for 1) 2020 & 2021 2022 annual bonus and deferral

12.5 10 . 50% paid in current year if 25% other 30 % ESG bonus criteria achieved 10 targets Individual Targets targets Environment 12.5 . 50% payout of achieved bonus 10 Employee Social deferred by additional 2 years* 10 Engagement 10 Governance Free Cash Flow 10 10 Free Cash Flow

EAC2 Divisional EAC Divisional2) 75% financial EAC Group 70 % financial targets targets EAC Group

55 50

* Medium-term component will only be paid out if EAC target is reached during the sustainability phase; at least the cost of capital was covered

Criteria for Annual Variable Pay Criteria for Annual Variable Pay

1) Proposal to AGM 6 May 2021; 2) Divisional EAC: only applicable for Divisional CEOs INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 26 Broad range of e-commerce offerings across the Group

All figures for FY 2020 Domestic delivery Cross-Border delivery Germany International Deferred Premium TDI P&P Germany DHL eCommerce Solutions DHL Express >40% 12 Focus ~1m Non-TDI cross-border Parcel Market Share Countries with own domestic TDI shipments/Day parcel delivery, t/o 8 in Europe delivery to/from and within (UK, NL, BE, SE, PL, CZ, ES, PT) Europe ~5.9m 45%+ Parcels per day (2020) European Express B2C Share ~1.1bn destinations served through parcels delivered in 2020 Parcel Connect platform – via >100k own delivery and partners 220+ Parcel Business customers countries & territories served with pick- eFulfillment up and delivery DHL Supply Chain ~6,650 Parcel Lockers ODD* ~50% ~30k B2C-adapted recipient tool Growth in eCommerce new Employees active in eCommerce business signings operations globally * On-Demand-Delivery INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 27 Content

DPDHL Group Highlights Page 3

Strategy 2025 Page 19

Divisional Deep-Dives DHL Express (page 29), DHL Global Forwarding, Freight (page 35), DHL Supply Chain (page 41), DHL eCommerce Solutions (page 48), P&P Germany (page 54)

Financial Backup Page 60

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 28 Global TDI market share (2016)

DHL: 38%

FedEx: 29%

DHL UPS: 22% EXPRESS Others: 11% Source: Market Intelligence 2017 on 2016 market data based on revenue, annual reports and desk research

Profitable Core Revenue Mix, FY 2020 Time Definite International (TDI) service for premium, cross-border delivery of Time Definite International 76% time-critical parcels and documents Day Definite International & Time Definite Domestic 10%

Air Capacity Sales and Others 14%

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 29 DHL DIGITALIZATION Express @DPDHL

Time Definite International (TDI) WpD and SpD, yoy growth Vista . Real-time shipment visibility in transit to support both hub and capacity management

Taleo . Automated job distribution to 300 external job boards globally, reducing time-to- hire by 75%

Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Weights per Day Shipments per Day Customs

Ongoing strong TDI volume growth in B2B and B2C drives rev/day up 38%, classification also reflecting higher weight, surcharges and yield management . Using machine learning/AI to automate customs classification of goods shipments for clearance

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 30 DHL Express TDI volume growth, quarterly growth ranking

#1 EU MEA MEA MEA AM EU MEA EU MEA EU EU AM AM AP AM MEA AM AM

#2 MEA EU AM AM MEA MEA EU AM EU MEA AM EU EU AM MEA AM EU EU

#3 AM AM EU EU EU AM AP AP AP AM AP AP AP EU AP EU AP MEA

#4 AP AP AP AP AP AP AM MEA AM AP MEA MEA MEA MEA EU AP MEA AP

1,044 1,027 1,100 1,025 1,114 1,290 1,205 1,231 825 890 863 978 904 964 908 949 962 955 Q2 yoy: +20%

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 2017 2018 2019 2020 2021

FY 2017: +9.9% FY 2018: +7.5% FY 2019: +5.7% FY 2020: +8.7%

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 31 E-commerce is a profitable

Network B2C Profitability growth driver for DHL Characteristics Characteristics Impact

Shipments Volume growth drives better Express per Day utilization of existing network  Weight per Lower weight per shipment Shipment  2013 2019 2020 Revenue per Kilo Higher RpK related to lower WpS  B2C volume 10%+ 35%+ 45%+ Share First mile More pieces per stop at pickup 

Better utilization of existing Hub sort infrastructure, with high degree 

Better utilization of existing capacity, Airlift EBIT 9% with lower WpS being advantageous  margin 12% 14% Optimize residential delivery via On Demand Delivery & Drop Off Locations Last Mile and increased delivery density due to  B2C Growth

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 32 DHL Express: To serve our global network, we run more than just an airline

Dedicated Air Purchase Air >2200 500 21 >280 15 >300 daily flights airports air hubs aircrafts partner airlines commercial airlines (3 global; 18 regional)

Dedicated Air: Snapshot of DHL network flights Dedicated fleet (without feeders)

2010: ~150 planes 2020: >240 planes

Intercontinental Network Regional Networks

>50 Intercontinental  >230 Regional 

Owned Leased

Status: 2020 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 33 Continued growth of absolute EBIT EXPRESS Continued, but more incremental margin expansion TDI Structural trend: +4% to +5%. FINANCIAL Volume Volatile in 2020. Expect growth rates to Growth trend back to initial assumptions over OUTLOOK time Ongoing Capex spend of €~1bn p.a.

B777 Capex : €180m (2018); €1.1bn (2019), €321m (2020), <€400m (2021e), <€100m (2022e)

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 34 Market Position (2020) DHL GLOBAL Air Freight #1 Ocean Freight #2

FORWARDING, Road Freight (EU) Leading position in a highly fragmented FREIGHT market

Profitable Core Revenue Mix, FY 2020 International transportation of Air Freight, Ocean Freight and Road Freight Air Freight 39% including Customs Clearance and related Road Freight 27% value-added services like warehousing, Ocean Freight 22% cargo insurance, etc. Others 12%

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 35 DHL DIGITALIZATION Global Forwarding, Freight @DPDHL Air Freight vs. Q2 19 +42% -4% +37%

GP -16% TMS* Roll-out +36% +13% Volumes . New internal IT backbone . CargoWise1 roll-out completed for Air and Ocean & * Freight in Q1 2021 Q2 19* Q2 20 Q2 21 . Legacy systems discontinued Ocean Freight vs. Q2 19 +77% +54% -13% GP myDHLi Volumes -20% +21% -3% . Digital customer platform . Expanded to 71 countries . * Now also available for Road Q2 19 Q2 20 Q2 21 Freight . New function: myDHLi Sustained volume growth reflecting broad-based economic recovery; yield Reports development continues to benefit from tight markets in OFR and AFR

*restated *Transport Management System INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 36 DGFF – Emerging new rivals do not pose imminent risk of disruption

Gaps to close ? • Back-end IT infrastructure • Own setup (physical) globally • Operational expertise • Global sales force • Digital Carrier relationships Forwarders

Incumbents

Gaps to close

DigitalCapabilities • Modern, fully-integrated IT infrastructure • Digital customer interaction tools

Global network

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 37 The lifecycle of a shipment is a complex process and technology investments are key to success

Take control Create documents Plan route of goods from for export compliance Manage transport & organize Customer & customs to port/airport shipment Consolidation Manage loading Quotation & export process process Ensure goods Goods are shipped IT System App-based App-based to be shipped Upgrades Online tracking tools tracking tools Quotation Tools

Ensure Digital Real-time shipment analytic tracking stays on track tools platform IT System Upgrades App-based tracking tools IT System Billing Upgrades & payments Accept delivery at port/airport Transport to warehouse or final destination Manage documents for import compliance & customs process Step in the lifecycle of a shipment System or technology support

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 38 With IRR & Digital Customer Interaction DGF is enhancing customer experience while increasing operational efficiency

myDHLi 360° VISIBILITY COLLABORATION FULL ACCESS MANAGED BY CUSTOMER External

QUOTE + BOOK TRACK DOCUMENTS ANALYTICS

IT Renewal Roadmap (IRR): Our Digital Backbone established

Internal New TMS Paperless Quotation Track + trace / shipment Steering Logic … and many more forwarding tool visibility

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 39 EBIT/GP Conversion improvement of 100-200 bps p.a. (with basis from 2018) Long-term target: 30% DGF conversion. 5-6% DGFF EBIT Margin

Initial* market growth assumptions (2018-25): DGFF Air Freight +1-3% Ocean Freight: +2-4% Road Freight: +3-4% FINANCIAL Market significant down in 2020. Return to initial assumption depending on recovery shape beyond OUTLOOK 2020. Capex: Flat / slightly increasing from FY 2020 levels (€104m)

CargoWise1 implementation for both Air and Ocean Freight is fully rolled out

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 *as introduced at Capital Markets Day in 2019 40 Market Position (2019) Market share: Top 5 players in contract logistics DHL: 5.9%

XPO Logistics: DHL 2.4% Kuehne+Nagel: 2.2%

CEVA: 1.7% Hitachi SUPPLY CHAIN Transport System: 1.6%

Source: company estimates; Transport Intelligence. Market share is presented on the basis of divisional revenue. Profitable Core Manage supply chains to reduce complexity Revenue Mix, FY 2020 for our customers. Our profitable core Retail 28% includes warehousing, transportation as Consumer 23% well as key solutions like e-Commerce, Lead Technology 13% Logistics Partner (LLP), Service Logistics, Auto-mobility 13% Life Sciences & Healthcare 10% packaging and real estate solutions Engineering & Manufacturing 5% Others 8%

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 41 DHL DIGITALIZATION Supply Chain @DPDHL Analytics based DHL Supply Chain – EBIT and EBIT Margin, excl. One-offs optimization . ~3,000 Data Analytics initiatives +41% EBIT . Robotics hub implemented to orchestrate labor and robotics within EBIT Margin 198 operations . ~1,000 cases of software based automation of tasks to drive efficiency 140

6.0% 95 Bionic enhancements / 4.3% 3.5% wearable tools . More than 30% of operational facilities already working with SmartOperation devices

Q2 2019 Q2 2020 Q2 2021

Economic recovery visible across all B2B target sectors; continued Collaborative robotics expansion of e-commerce related activities and efficiency improvements . >600 Assisted Picking bots already live significantly improving productivity, ramping up to >2,000 by end of 2022

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 42 DHL Supply Chain offering attractive strategic solutions across the whole supply chain As the world’s leading contract logistics provider we create competitive advantage for our customers by delivering exceptional operational DHL Supply Chain portfolio of key solutions 1) service as well as innovative and sustainable solutions across the supply chain.

We leverage thorough depth of knowledge of market and its dynamics, with highest standards Lead Logistics Partner and with a benefit of unrivaled environmental and Transportation Solutions safety credentials, along with state-of-the-art technology and an attractive portfolio of Service Logistics solutions. Inbound to Manufacturing B2B Warehousing Distribution Returns eFulfillment & Management Omni-channel Over 502) 12.537€m Packaging Countries served Revenue in 2020

Real Estate Solutions ~1,500 3) ~15 MIO3,4) Further customer specific services on demand Locations Square meters

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 1) Not exhaustive 2) Countries with significant Supply Chain revenue; 3) Data correct at 43 December 2020; 4) Incl. DHL owned and leased warehouse space only and not customer owned facilities operated by DHL; as of December 2020 Offering globally consistent and innovative solutions to our customers through modular standardization High project management standards Best in class solutions Flexible automation solutions Globally standard project management Flexibility to build end-to-end customized solutions at Focused deployment approach through methodology ensuring smooth and fast setup increased speed due to modular building blocks Accelerated Digitalization Program and of new operations compromising solutions design, IT and Operations optimal orchestration of robotics and people catering specific needs e.g. eCommerce resources through Robotics Hub. Data analytics for operational improvements Data is being collected in a coherent way and decisions are made by artificial intelligence e.g. warehouse labor optimization

Operations Management System First Choice Holistic approach to drive productivity and End-to-end continuous improvement through visibility across the processes, behaviors, infrastructure and whole Supply tools including coaching and incentives. Chain

Globally consistent operating standards Labor management Real time data based decision taking Minimum standards for key processes and tools Standards implemented incl. labor Standard reporting tools provide real time e.g. for labor management and quality defined for management tools, consistent introduction financial and operational insights for all operations. and training, allowing scaling in line with customers and operations enabling agility demand and labor sharing across and decisions at the right level. operations.

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 44 DSC is uniquely positioned to cater for e-commerce growth

Fully integrated end-to-end IT solution for e-Fulfillment . eCommerce is a focus product for DSC with ~20% of its global staff already working in eFulfillment operations

. The 53% YoY growth in eCommerce new business in 2020 was an acceleration of the growth over past years due to the pandemic

. The growth is fueled by the priority areas that DSC is focusing on: • Pure e-commerce for brand manufacturers • Pure e-commerce retailers / etailers, marketplaces • Omni-channel centralized and combined B2C/ B2B fulfillment • Regional fulfillment networks across multi user locations

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 45 DHL Supply Chain is leveraging digitalization across all operations to increase efficiency and customer value add

Accelerated Digitalization and Data Analytics (as of 12/2020) Business Model Digitalization 1,700+ 60% 800+ projects deployed of staff touched by AD sites touched

750+ Collaborative robots deployed

Examples below: smart 15.000+ • UK’s first and Europe’s wearable devices deployed largest truly digital freight Indoor Robotic Transport platform (DFP) • DigiHaul matches customer demand for 200+ analytics projects transport load and capacity Assisted Picking to optimize our operations through digital platform Robots* by artificial intelligence Standard IT-Robotics integration layer DHL Robotics Hub allowing plug-and-play robotics deployment and orchestrating labor and robotics in most efficient way

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 46 DSC EBIT margin at ~5%

FINANCIAL Capex outlook: Slightly increasing from FY 2020 levels (€351m) driven by new business wins and OUTLOOK including investments in digitalization

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 47 DHL ECOMMERCE Revenue Mix, FY 2020, in €m Europe 2,618

SOLUTIONS Americas 1,629 Profitable Core

Domestic last mile parcel delivery in Asia 593 selected countries outside of Germany (Europe, USA and selected Asian emerging markets). Non-TDI cross-border services primarily to/from and within Europe.

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 48 DHL PARCEL CONNECT eCommerce Solutions @DeCS

DeCS, Q2 2021 Revenue, Q2 2021, yoy

Europe . One single platform for pan-European Revenue, yoy x-border parcel delivery in 28 +22% European countries +23.4% . Last mile done by own country networks or partners’ operations – Americas with same quality standards, labels and systems EBIT Margin +23%

8.1% Asia B2C . Senders (B) offered end-to-end +33% track & trace, standardized features (labels, return solutions, systems), direct addressing to service points & B2C activity stays at strong levels, with volume and revenue further up vs lockers . Recipients (C) benefit of end-to- strong 2020 base across all major networks end track & trace, access to >72k service points and lockers, pre- notification alerts

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 49 DHL eCommerce Solutions: Regions and service portfolio

EUROPE . Pan-European cross-border shipping via DHL Parcel Connect platform AMERICAS . Domestic delivery in 8 countries: . Nationwide domestic United Kingdom, Netherlands, delivery in the United States Belgium, Poland, Spain, Portugal, . Cross-border from US and Czech Republic, Sweden Canada ASIA PACIFIC . Blue Dart in India: nationwide domestic courier delivery and integrated express parcel distribution . Nationwide domestic and cross-border delivery in Thailand, Malaysia and Vietnam. . Cross-border shipping from China, India, Australia and Singapore

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 50 DHL eCommerce Solutions: Key stats at a glance

>1.1 billion 35 22,500 2,400 parcels delivered each year Country Offices Vehicles Facilities

45,000 >70,000 6 Employees Access Points Dedicated Aircraft

Data as of 31.12.2020

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 51 E-commerce: Profitable expansion into international parcel markets

International Domestic and cross-border Parcel delivery – DHL eCommerce Solutions

BUILD SCALE CONTRIBUTION

Before Strategy 2020 DHL eCommerce Solutions Expectation (CMD 2017, p.22) Revenue development1) . Strong revenue growth driven Hamburg by e-commerce trend and portfolio Berlin expansion in €bn Munich 4.8 . EBIT contribution by 2020 will also depend on trajectory of further portfolio expansion . Positive but not yet significant Today EBIT contribution in 2020 1.6 2020 results: • DeCS EBIT: €158m (3.3% margin)

2013 2014 2015 2016 2017 2018 2019 2020 • Expect further growth on this base

1) Since 2019, international parcel operations are combined under the new eCommerce Solutions division. Prior to that, part of PeP division (DHL Parcel Europe + DHL eCommerce)

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 52 DeCS Positive EBIT contribution in 2020 (FY 2020: €158m) Mid-term: 5-10% sales growth with gradual margin expansion towards 5% long-term margin across all FINANCIAL businesses

OUTLOOK Average Capex spend of ~€200m p.a. over 2019- 2022

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 53 Market Position (2020)

~63% Market share Mail Communication (business customers)

POST & PARCEL >40% Market share Parcel GERMANY

Profitable Core Revenue Mix, FY 2020 Transporting, sorting and delivering of Parcel 36% documents and goods-carrying shipments in Germany and export. Post 49%

International & Others 15%

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 54 Post & Parcel DIGITALIZATION Germany @DPDHL

Mail Communication & Parcel Germany, yoy Dialogue Marketing, yoy New features on business customers portal incl. “push” notification to B2C recipients Volume Volume +13.4% +6.7% Continued Packstation Revenue Revenue expansion: from current +13.9% +2.1% 7,000 to 12,500 by 2023

Further digitalization in Parcel volumes staying ahead of strong previous year figures in first phase of lock-down easing; mail recovery mainly driven by Dialogue Marketing internal processes e.g. transport management system provides more accurate delivery times for distribution centers and depots by real-time GPS information INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 55 P&P Germany: Products and Pricing

P&P revenue Pricing FY20: €16.5bn Ex-ante products Jul 2019: 10.6% increase for 2019-2021 period (incl. – private customers (€1.0bn) international) Mail Communication – business customers (€1.6bn) Partial services €5.5bn 2020: 3-4% through reduction of discounts – business customers (€1.9bn) Other (€0.9bn)1) Partially increased in 2020/2021 Dialogue Marketing Addressed and undressed advertisement mailings, Partially increased in 2020/2021 €1.8bn campaigns (both digital & physical)

International Depends on the product category: Partially increased In- and outbound Germany shipments €2.4bn in 2020/2021 Other Press, pension services, retail €0.8bn Partially increased in 2020/2021 Top accounts (~470 customers) Pricing varies by contracts. Business Middle accounts (~20k customers) Stronger price increase than historically in 2020. Parcel Germany customers Last increase: January 1st 2021. €5.9bn Small accounts (~85k customers) Private customers Listed prices in retail outlets and online

1) e.g.: small items eCommerce, Philately, “Postzustellungsauftrag“ INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 56 Topline Germany: Standard letter stamp price development is based on regulated price cap

Pricing headroom for basket of No price increase mail products +1.6% headroom before 2011 +1.2% +2.8% +1.0% +7.5% +10.6% under regulated price cap Carried over to 2013

German standard letter price, in € cents 80 80 80 70 70 70 62 58 60 55 55 55 55

NEXT REVIEW: Expected by end of 2021 for the period starting January 2022

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019* 2020 2021 Price cap CPI – 1.8% CPI - 0.6% CPI - 0.2% CPI + 5.8% CPI + 5.4% regulation

*implemented from July 1st 2019 onwards, taken into account in headroom calculation INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 57 P&P Germany: Wage deals in Germany

Wage increases for P&P Germany employees, yoy in %

4.0

3.1 3.0 3.0 Current agreement applies to ~140,000 2.6 Deutsche Post tariff 2.0 2.1 2.0 1.7 employees. Contract period: Sep 1st 2020 - Dec 31st 2022 0.0 0.0 0.0 0.0 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022

One-time Flat €320 €400 €400 €250 €300 payment

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 58 EBIT 2021 Guidance: ~€1.7-1.8bn

Mid-term: Slow topline growth with stable EBIT margin

P&P GERMANY Structural trend: Mail: -2% to -3% p.a. Volume Parcel: +5% to +7% p.a. FINANCIAL Stronger Parcel growth and Mail decline seen in 2020. Expect growth rates to trend back to OUTLOOK initial assumptions over time Capex: Flat / slightly increasing from FY 2020 levels (€590m)

Wage increase for tariff employees: 3% from Jan 1st 2021 and 2% from Jan 1st 2022.

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 59 Content

DPDHL Group Highlights Page 3

Strategy 2025 Page 19

Divisional Deep-Dives DHL Express (page 29), DHL Global Forwarding, Freight (page 35), DHL Supply Chain (page 41), DHL eCommerce Solutions (page 48), P&P Germany (page 54)

Financial Backup Page 60

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 60 DPDHL Group at a glance

DHL Global DHL eCommerce GROUP DHL Express Forwarding, DHL Supply Chain P&P Germany Solutions FY 2020 Freight

Revenue €66,806m €19,135m €15,914m €12,537m €4,829m €16,455m

EBIT €4,847m €2,751m €590m €426m €158m €1,592m

EBIT Margin 7.3% 14.4% 3.7% 3.4% 3.3% 9.7%

FTEs* 502,207 99,365 42,376 159,152 29,819 158,889

Network business Brokerage Outsource Network business Network business – asset intensive – asset light – asset light – asset intensive – asset intensive

*average for the year INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 61 Q2 2021 Group P&L

in €m Q2 2020 Q2 2021 vs. LY

Revenue 15,937 19,473 +22.2%

EBIT 912 2,083 +128.4%

Financial result -155 -165 -6.5%

Taxes -182 -537 -195.1%

Consolidated net profit* 525 1,292 +146.1%

Basic EPS (in €) 0.43 1.05 +144.2%

*attributable to DPDHL Group shareholders

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 62 Q2 2021 Cash Flow Statement

in €m Q2 2020 Q2 2021 vs. LY EBIT 912 2,083 +1,171

Depreciation, amortization and impairment losses 942 953 +11

Change in provisions 113 -87 -200

Income taxes paid -157 -271 -114

Changes in working capital -157 -386 -229

Other -7 -54 -47 Operating Cash Flow 1,646 2,238 +592

Net Capex -443 -706 -263

Net cash for leases -562 -576 -14

Net M&A -4 3 +7

Net interest -32 -40 -8 Free Cash Flow 605 919 +314

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 63 Capex development 2019-2023e

Group gross capex, in €m

~3,900 Group ~3,550

2,999 DGFF 3,617 DSC, DecS Corp Functions 981 1,069

P&P, EXP

1,448 1,697

2019 2020 2021 guidance Guidance Yearly average 2022-2023

Note: Capex expectation includes full gross capex spend related to 2018 & 2020 Boeing 777 orders

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 64 Group ROCE trending further up: returns increasing on higher asset base

Increasing returns under Strategy 2015 / 2020 – positive trend continued after lease accounting rebasement

Group ROCE vs WACC Under IFRS16 as of FY18

14.7% 14.1%

12.3% 12.4% 11.6% 11.9% 11.4% 11.1% 10.8% 9.0%

WACC (8.5%)

6.8%

2010 2011 2012 2013 2014 2015* 2016 2017 2018 2019 2020

*2015 EBIT adjusted for NFE-write off

ROCE = EBIT / (Total assets – current liabilities)

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 65 Balance sheet continues to show healthy leverage ratios

47.9% 25.5% 1.7x (2019) 1.5x (2020) 9.9x Net Gearing Equity Ratio Net Debt / EBITDA Net Interest Cover

All figures in €m, FY 2020

55,307 12,928 Pension Provisions Other Provisions

Current liabilities 8,677

Non-current liabilities 4,847

Equity 489

Total Equity Net Debt EBITDA EBIT Net interest paid & Liabilities 31.12.2020 INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 66 DPDHL Group Pensions – DB and DC plans

in €m

Defined Benefits Defined Contribution (Cash out ≈ staff costs in EBIT) Defined Benefit Obligation Staff Costs* & Change in Provisions Civil Servants in Germany Hourly workers & salaried employees* * Excluding one-offs *mainly outside Germany 516 493 4,008 461 4,326 449 409 376 193 162 347 352 187 317 305 300 307 193 227 13,699 14,118 218 264 266 230 168 83 96

2015 2016 2017 2018 2019 2020 Mar 31st 2021 Jun 30th 2021 2015 2016 2017 2018 2019 2020 2015 2016 2017 2018 2019 2020 Plan Assets Net Pension Provision Current service costs Change in provisions

Discount Rate (DBO) Germany UK Other Total Mar 31st 2021 1.40% 2.00% 1.46% 1.58% Jun 30th 2021 1.40% 1.80% 1.43% 1.52%

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 67 Investor Relations Contact

Martin Ziegenbalg Robert Schneider Sebastian Slania Agnes Putri Sebastian Horn +49 228 182 63000 +49 228 182 63201 +49 228 182 63203 +49 228 182 63207 +49 228 182 63206 [email protected] [email protected] [email protected] [email protected] [email protected]

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 68 Disclaimer

This presentation contains certain statements that are neither reported results nor other historical information. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the forward-looking statements. Many of these risks and uncertainties relate to factors that are beyond Deutsche Post AG’s ability to control or estimate precisely, such as future market and economic conditions, the behavior of other market participants, the ability to successfully integrate acquired businesses and achieve anticipated synergies and the actions of government regulators. Readers are cautioned not to place undue reliance on these forward-looking statements, which apply only as of the date of this presentation. Deutsche Post AG does not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date of this presentation.

This presentation does not constitute an offer to sell or the solicitation of an offer to subscribe for or buy any security, nor shall there be any sale, issuance or transfer of the securities referred to in this presentation in any jurisdiction in contravention of applicable law.

Copies of this presentation and any documentation relating to the Offer are not being, and must not be, directly or indirectly, mailed or otherwise forwarded, distributed or sent in or into or from Australia, Canada or Japan or any other jurisdiction where to do so would be unlawful.

This document represents the Company‘s judgment as of date of this presentation.

INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | AUGUST 2021 69