Meddygfa Medical Practice Fax Number 01492 871480
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Meddygfa Medical Practice Clarence Road, Craig y Don, Llandudno LL30 1TA Telephone Number 01492 864540 Fax Number 01492 871480 www.craigydonmedicalpractice.co.uk OTHER PRACTICE STAFF • • • • • Practice Manager Our Practice Manager (Susan Fairburn) oversees the day-to-day administration and smooth running Welcome To of the Practice. She is assisted by Gill Caine, the Deputy Practice Manager. Meddygfa Craig y Don Nurses Mark Drennan (Advanced Nurse Practitioner) Medical Practice Dominic Emmett (Advanced Nurse Practitioner) Sister Lorraine Davies (Nurse Practitioner) The Practice serves Llandudno and some of the surrounding area. It was established in the middle of Sister Lisa Hogan (Nurse Practitioner) the last century in a converted sea-front property in South Parade, Llandudno. In 2005, the Practice Sister Janice Caldecott (Nurse Practitioner) moved to the present new purpose-built premises in Craig y Don. The Practice is a Nurse Emma Hughes non-limited Partnership, supported by a team of nurses, receptionists and administration staff. This Nurse Anahita Taheri-Colton booklet tells you about the Practice and the services we offer. We trust that you will find it helpful and Lynne Leckie (Health Care Assistant) informative and we suggest you keep it in a safe place for future reference. Janis Black (Phlebotomist/Health Care Assistant) PRACTICE OPENING HOURS • • • • • Clare Jones (Phlebotomist/Health Care Assistant) The Practice is open Monday to Friday from 8.00am - 6.30pm. In case of emergency overnight between Receptionists And Secretaries 6.00pm and 8.00am, please phone the Practice and you will be directed who to contact. The Practice employs a team of Receptionists, Secretaries and Filing Clerks to deal with your enquiries and requests as efficiently as possible, whilst respecting your confidentiality. THE DOCTORS • • • • • ATTACHED STAFF • • • • • Dr J J Green (male) MBChB D Obst RCPI FP Cert FRCGP Betsi Cadwaladr University Health Board employs a number of other staff who provide various services Birmingham 1980 (GMC 2629144) associated with the Practice. Diabetes Specialist Nurses Dr Mark P Carri (male) MBChB DCH MRCGP Karen Jones (Diabetic Specialist Nurse) employed by Conwy West Cluster Manchester 1984 (GMC 2926205) District Nurses Dr Paul A Emmett (male) MBChB FP Cert FRCGP They offer nursing care to housebound people. The team is in daily contact with the surgery. Liverpool 1988 (GMC 3278484) Midwife If you are pregnant, please make an appointment at Reception to see the Midwife. You do not need to Dr Claudia Schröder (female) MRCGP DRCOG see a Doctor first. Hannover, Germany 2000 (GMC 6040283) Health Visitors Dr Suma Paiyadi (female) MBBS MRCGP DFFP Health Visitors are available through the surgery and can be contacted by telephoning the Family Bangalore, India 1993 (GMC 5196900) Planning Clinic, Argyll Road. Dr Gemma Schofield (female) MBChB MRCGP Dietician Glasgow 2006 (GMC 6148174) Referral is through a Doctor. Community Psychiatric Nurse Dr Chelsea Kilpatrick (female) MBChB MRCGP Referral is through a Doctor. Warwick 2010 (GMC 7074883) Practice Pharmacist Dr Charlotte Lees (female) BMBS MRCGP Plymouth 2020 (GMC 7280873) The Practice Pharmacist offers support to the Practice and patients in the prescribing and use of Dr Jodie Walker (female) MBChB 1999 Liverpool (GMC 4589475) medicines. For the latest information click to: www.craigydonmedicalpractice.co.uk Stay in touch with our website: www.craigydonmedicalpractice.co.uk YOUR RIGHTS UNDER GDPR • • • • • TRAINING PRACTICE FOR GP REGISTRARS AND MEDICAL The General Data Protection Regulation (GDPR) includes a number of rights. We must generally respond STUDENTS • • • • • to requests in relation to your rights within one month, although there are some exceptions to this. The availability of some of these rights depends on the legal basis that applies in relation to the processing The Surgery is a training practice for General Practitioner Registrars. The Registrars work in the Practice of your personal data, and there are some other circumstances in which we may not uphold a request for a period of 6 or 12 months. Our Registrars are fully qualified Doctors who have chosen General to exercise a right. Your rights and how they apply are described below. Practice as the career they wish to pursue, and who will gain experience by being based within the Right to be Informed Practice. They provide care of the same standard as that provided by the other Doctors and are a valued addition to the team. Your right to be informed is met by the provision of this privacy notice, and similar information when We are also a training Practice for final year medical students from the University of Liverpool. As part we communicate with you directly – at the point of contact. of their training, the students spend time sitting in with the Doctors and Nurses during consultations. Right of Access If you do not wish to have the student present during your consultation please tell the Doctor or Nurse You have the right to obtain a copy of personal data that we hold about you and other information and the student will leave. Sometimes the student will see patients initially and then the Doctor will specified in the GDPR, although there are exceptions to what we are obliged to disclose. A situation in attend. You will be informed if this is the case when you make your appointment. which we may not provide all the information is where in the opinion of an appropriate health professional disclosure would be likely to cause serious harm to your, or somebody else’s physical or mental health. Right to Rectification TRAVELLING TO AND FROM THE PRACTICE • • • • • You have the right to ask us to rectify any inaccurate data that we hold about you. All walkways and paths are suitable for wheelchairs and pushchairs and there are no steps to negotiate Right to Erasure when entering the Practice’s premises from the front. (‘right to be forgotten’) You have the right to request that we erase personal data about you that we hold. Cars This is not an absolute right, and depending on the legal basis that applies, we may have overriding The Practice has a car park with 28 parking spaces, including two disabled parking bays, for the use legitimate grounds to continue to process the data. of patients and staff. Right to Restriction of Processing You have the right to request that we restrict processing of personal data about you that we hold. You Buses can ask us to do this for example where you contest the accuracy of the data. There is a bus stop right outside the front door of the Practice, which is serviced by bus route 25. There Right to Data Portability are other bus routes servicing nearby roads: This right is only available where the legal basis for processing under the GDPR is consent, or for the Bus route 5 stops near Riviere Avenue on Queen’s Road purposes of a contract between you and the Practice. For this to apply the data must be held in electronic Bus routes 4, 5, 12 & 15 stop near Clarence Road on Mostyn Broadway. form. The right is to be provided with the data in a commonly used electronic format. Right to Object Taxis You have the right to object to processing of personal data about you on grounds relating to your Taxis serving the local area include Interlink Taxis (01492 860033), King Kabs (01492 878156) and particular situation. The right is not absolute, and we may continue to use the data if we can demonstrate Alliance Taxis (01492 878787). compelling legitimate grounds, unless your object relates to marketing. Rights in relation to automated individual decision-making including profiling. SERVICES AVAILABLE AT THE PRACTICE • • • • • You have the right to object to being subject to a decision based solely on automated processing, including profiling. Should we perform any automated decision-making, we will record this in our privacy notice, The Practice provides a wide range of services under the GMS Contract. The areas covered include and ensure that you have an opportunity to request that the decision involves personal consideration. Atrial Fibrillation, Asthma, Hypertension, Cancer, Coronary Heart Disease, Chronic Kidney Disease, Right to Complain to the Information Commissioner Chronic Obstructive Pulmonary Disease, Dementia, Depression, Diabetic Care, Epilepsy, Heart Failure, Learning Disabilities, Mental Health, Obesity, Palliative Care, Smoking Cessation Advice, Stroke and You have the right to complain to the Information Commissioner if you are not happy with any aspect Transient Ischaemic Attacks, Hypothyroidism, Child Health Surveillance, Contraceptive Services, Cervical of practices processing of personal data or believe that we are not meeting our responsibilities as a Screening, Maternity Services, Childhood Immunisations, Cryotherapy (for warts, etc), Family Planning, data controller. Joint Injections, Warfarin Monitoring and Minor Surgery. The contact details for the Information Commissioner are: Information Commissioner’s Office If you have not been seen by a Doctor or Nurse at the Practice for three years (or for one year for those Wycliffe House, Water Lane, Wilmslow SK9 5AF over 75), you can request a check up appointment. Website: ico.org.uk Tel: 0303 123 1113 For the latest information click to: www.craigydonmedicalpractice.co.uk Stay in touch with our website: www.craigydonmedicalpractice.co.uk BOOKING APPOINTMENTS • • • • • Health Care Assistant Doctor Appointments The Health Care Assistant will undertake some dressings, injections and the performance of tests such as: This is a group Partnership and you may choose to see any of the available Doctors. (Whenever possible, it • New patient medicals is preferable that you see the same Doctor during the same illness.) If you ask to see a specific doctor, we • Spirometry will endeavour to comply with your request. There may be some delay in obtaining an appointment with a • Routine ECGs specific doctor due to the availability of appointments.