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Rob Mcnees Inspiration Truck: Elite Support >> Summer/Fall 2015 vol. 5, IssuE 3 Inspiration Truck: Inspiration, Innovation & Efficiency [ PAGE 30 ] Rob McNees Elite Support Award Awards [ PAGE 24 ] [ PAGE 25 ] On August 1, 2015, we will to reach even higher goals. With the recent announcement of the GREETINbe celebrating our 45th GHG Phase ll regulations, it is reassuringGS to know DTNA is clearly anniversary as a family- the leader in the industry, not only meeting the new requirements; owned, customer service but exceeding them and achieving them ahead of schedule for our focused company. I am mutual customers. so thankful, BLESSED and Spec it Right incredibly proud of our 500 Over the past 45 years, it has been an honor and privilege to serve employees, many of whom our locally-based customers as well as our national transient are now 2nd generation and customers who operate in our service lanes. We are excited about some even 3rd generation. what our future together looks like and rest assured that at Truck Centers, we will continue to strive to exceed your expectations each As always, I have been presenting and every time. Specing the right TCI service awards to our many long time (5 through 44 year) employees this year at each of our locations. Each time, it John Hopkins alternator upfront pays reinforces how blessed our company has been with some really great employees who are passionate about what they do and truly care about providing the best quality service and products to our big down the road. loyal customers and often on a 24/7 basis. Our service and passion for repairing our customers' trucks more timely and cost effectively Highest output at low RPM: Manages heavy than any of our competitors remains our number one focus in our electrical loads at low engine RPMs, reducing battery parts, service, mobile repair and body shop departments. charge time We continue to be a national leader in training our own technicians Remote Sense: Drastically reduces battery charge time as well as those of our customers and other DTNA dealers in a world of ever increasing complexity of diagnostics and repairs Brushless durability: 13 fewer moving parts, because of technological advances in today’s equipment. To stay ahead of the tide, we have already started the 18 month process eliminating components that wear out, while extending of certifying 3 new trainers, all who are valued TCI employees, to product life support and then replace Lenny Thole and Steve Brachear who are nearing retirement age after several decades of being the best of Efficiency and power density: Highest combination the best in their field. in its class, providing substantial fuel savings It is hard to believe that one year has already passed since we acquired Freightliner of Evansville. The Evansville group has been Warranty: 3 years/350,000 miles a wonderful addition to our team. We have had the great fortune Available in 240, 275, 300 & 320 Amp of growing internally and through the acquisition of other long term family-run Freightliner dealerships during our 45 years and we look forward to other strategic opportunities as they may present themselves. We are excited about our future expansion opportunities within our Area of Responsibility including in-process activities in Effingham and Foristell (we reacquired the SelecTrucks property that we initially built in the late 1990s) to add more support to customers in various areas of our market. Go to SpecItRight.com Today we have a significant product advantage with our new OE Spec Codes l Try Our Products l Technician Training Freightliner and Western Star trucks with our lowest total cost of ownership in the industry, including the all-important MPG with the integrated Detroit powertrain and, best of all, DTNA continues to invest several hundreds of million dollars each year to keep striving Delco Remy is a registered trademark of General Motors Corporation, licensed to Remy International, Inc. w w w. t r u c k c e n t e r s i n c . c o m >> driveN Summer 2015 1 TCI_Ads_Layout 1 7/10/15 12:26 PM Page 1 >> Summer/Fall 2015 vol. 5, IssuE 3 D ID Y OU KN O W TR UCK CENT ERS, INC. HAS ... 9 FULL-SERV ICE DEALERSHIP S IN TH E S T. LOUI S METRO , ILLINOIS AND SOUTHERN INDIANA NTCIews & Feat TOCures NEW Patent- Pending CRT™ OV ER $1 2M IN INDUSTRY-BEST vents increase News from TCI Profitability in Trucking ST OCK E D PAR TS HOURS OF air-flow to further Patented wear reduce operating 06 Notes from Our General Best Business Practices INVEN TO RY TO OPERATION indicator saves 37 temperatures Managers M INIM IZE YO UR INCLU DIN G time and helps you 24/ 7 IN TROY get maximum life Driver Recruiting DOWNT IME from your drum Special Services 38 Is a Marketing Effort 10 Serving You Better Than Ever Fleet efficiency Industry News & Notes 43 10 Trends to Watch 16 DTNA, FET & More Morton, IL TCI Team Notables Hudson,Morton, IL IL TCI F.I.R.S.T. 46 What Makes the TCI Team Proud Morton,Morton ILIL, IL 20 The Sophomore Class Service awards Gov. RauNeR Visits TCI 52 TCI Team Recognitions Springfield,Springfield, IL IL Springfield,Springfield,Springfield ILIL, IL 21 Starts Southern Tour in Troy Decatur, IL The Latest Inside TCI Decatur,Decatur, IL IL TCI Team accolades 58 What's Happening t. Peters,SSt.t. PPeters, MOeters, MMOO St.St.St. Peters, Peters,Peters, MO MO Going Above and Beyond Troy,T ILTroy,roy, I LIL 24 Troy,Troy, ILIL TCI vendor of the Year A NATIONALLY- Runs 15% cooler Freightliner Inspiration 66 Stemco Recognized by TCI RENOWNED 30 Truck EVANSVILLE, IN TRAININ G CENTER for better braking First Licensed Fully What You Need to Know Mt. Vernon, IL SSt.t. LLouis,ouis, M MOO Mt. Vernon, IL 3 S TATE-OF-THE-ART Automated Truck 68 understanding a Complete St. Louis,St.St. Louis,Louis, MO MOMO St. Louis, MO COLLISION C ENTERS performance Brake Job History of Innovation Mt. Vernon, IL and 34 Freightliner Paves the Way in ask the Technician Trucking 76 The ParkSmart Auxiliary 25% longer life! HVAC System 2 HR EXPRESS A SSESMENT The written and visual contents of this magazine are protected by copyright. You may S ERVICE WITH not reproduce any articles online or in print without first obtaining written permission from Truck Centers, Inc. Please contact Michelle Petroff at [email protected] for ELITE S UPPORT ® more information on the rights holder for the specific piece that you are interested in. CE RTIFICATION Managing Editor: Michelle Petroff | Designer: Fee MCCaskilL www.webbwheel.com Contact your local Webb Wheel Products supplier >> for training that can cut your operating costs! Check out the NEW TruckCentersInc.com Site! ©2015 Webb Wheel Products Inc. WWW.TRUCKCENTERSINC.COM 2 Summer 2015 driveN << w w w. t r u c k c e n t e r s i n c . c o m w w w. t r u c k c e n t e r s i n c . c o m >> driveN Summer 2015 3 CRT ad.indd 1 6/24/15 3:54 PM As the word continues to spread, our customers are calling us more with questions on what products are best suited for their applications. A group from TCI took customers to attend a ride and drive event in kansas City. Over 1 ½ days, we learned a lot about the equipment and customers had the opportunity to ride in trucks with a trained Daimler driving instructor to learn how the seamless integration translates to JUST THE premier fuel economy without sacrificing performance. The new Detroit Assurance Safety System is one of the new Daimler products that has received a lot of buzz. The system offers various safety offerings under one umbrella. Bumper-mounted radar and optional camera equipment on the windshield of the Freightliner Cascadia and FACTs Cascadia Evolution communicates with the truck’s brakes, engine, Let me first thank each and every one of our customers and transmission in real time to detect and track up to 40 objects at for allowing Truck Centers, Inc., to play a role in a distance up to 660 feet, while the Video Radar Decision unit (VRDu) supporting your transportation needs – whether for Sales, refreshes its speed, distance, and time calculations 200 times a second. Parts, Service or Body Shop needs, we appreciate the Active Brake Assist (ABA) is always on to detect objects and signal opportunities that you allow us to assist you. We consider the driver of any warnings and decelerates automatically to lessen it an honor that you continually choose to work with us the severity of collisions that may be otherwise unavoidable. Adaptive and look forward to doing everything we can to keep you Cruise Control (ACC) automatically adjusts your truck’s cruising speed up and running! I would also like to thank our dedicated to maintain safe following distances from other vehicles to extend teams for all their efforts in providing our customers the cruise control sooner. And the Lane Departure Warning (LDW) is an best possible experiences. independent system that is only available in addition to the radar system. LDW uses a camera to track the truck’s position and provide warnings if It is my pleasure to share a few of the most recent points the truck departs the lane. The forward-facing camera is built to detect that I hope will rate us as the take home value for you… reflective paint and road reflectors.
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