Your home energy monitor Step-by-step user guide Contents Welcome to the future of home energy In this booklet you will find: • Welcome 3 • Quick reference guide 4 • How to use your home energy monitor 5 Your home energy monitor • Readings and costs 6 This home energy monitor will give you Based on how much energy you’re • Current and past greater awareness and influence over the consuming, the monitor gives you an energy use 8 amount of energy you consume in your indication of what this is costing you – • Carbon Dioxde home. It’s directly linked to your Smart both from a financial perspective and an (CO2) emissions 10 Meter and receives information from it environmental one. • Energy consumption based on your usage. This information is With this information at your fingertips, you alarm function 12 displayed clearly on the monitor, so you can can manage your home energy better and get a much more detailed picture of your live in a more sustainable way. • Useful tips and health energy habits. The monitor shows you the and safety 13 This booklet tells you how the monitor following: works and contains important safety and • Current electricity usage & cost in real operating instructions. Please read these If you have any questions time (every 15 seconds)† carefully before using your monitor. about this trial, please call • Historic electricity usage and cost our dedicated customer * For facts and tips look in the green boxes. services team free on • Historic gas usage and cost – where 0800 015 8787* applicable (updated every 30 minutes) • Indication of CO2 emissions • Current tariff information

†If you choose to switch to a different EDF Energy tariff, there may be a delay for your to reflect the revised rate(s) on your energy monitor *If a Smart gas meter has not been fitted then these screens will show electricity data only 2 3 Quick reference guide How to use your home energy monitor Helpful Information Your electricity usage is measured by your , and appears on your 1. Select 5. Electricity demand (load) indicators The home energy monitor uses the light bulb symbol to identify when the information on electricity bill, in kilowatt hour (kWh) units. * The appliances in your home use various This button switches between electricity • Green: current household’s electricity display is relevant to electricity usage and the flame symbol for gas usage . The default * amounts of energy. A typical kettle will be and gas . use is below 1kW screen provides an instant display of your electricity usage. As a quick way to monitor how much power is being used around the home, the home energy monitor has a traffic rated at about 2kW which means while in 2. Readings/Costs • Amber: current household’s electricity use it consumes 2kW of power per hour. light system of visual indicators beneath the display; where green represents lower usage, 1 This button switches through cost for use is between 1kW and 2.2kW If the kettle were to be used for a total whereas red indicates a higher usage. These are described in more detail below: usage now, costs for yesterday, the last • Red: current household’s electricity use time of one hour it would consume 2kWh 7 days and the last 28 days. is over 2.2kW or 2 units of electricity. Through switching 2 Current electricity usage is below 1kW 3. Usage 6. Message waiting (see note 1) the individual appliances on and off, the monitor screen will allow you to start to 3 This button switches through graphs of Current electricity usage is between 1kW and 2.2kW The flashing blue light indicates a see how much individual appliances use as electricity and gas* usage (in kW or kWh) message has been received from Current electricity usage is over 2.2kW well as the cost of running them. 4 for now, today, the last seven days, the EDF Energy, and will remain lit until you 5 last 28 days and the last 12 months. press 6a button to read the message. If Useful tip you’d like to read the message again at Why not start by turning off all appliances 4. CO2 emissions 6 This button switches through totals and a later date, just press button under the you can do without for a few minutes. This could include lights, TV’s and digi boxes graphs of CO kgs emitted due to your blue light. Your monitor can only store 2 but not fridges or . Then check your household’s energy use now, the last one message at a time, which means 1 Time or temperature. home energy monitor to see how many 6a when you receive a new message, the old 1 2 3 2a seven days, the last 28 days and the last 2 Current electricity usage in kW. kilowatt you’re using. This figure is your 12 months ◊. one will be erased. 2a Cost per hour in either £/hr or pence/hr ‘base load’. (see note 1) 7 7. Menu at the current rate of usage. Knowing your base load can help you see 8 Pressing this button will display the 3 Bar graph showing the last hour’s how much energy your appliances use; menu options, including the usage alarm simply deduct it from the total number Please do NOT dispose of this product with your other household or municipal waste. Take it to an electronics electricity usage in kW. Each bar settings. of kilowatts displayed. Overtime, you recycling centre or return it to EDF Energy, 255 Broadway, Bexleyheath, Kent, DA6 8ET. represents one minute. 8. Menu navigation (see note 1) should gain a better understanding of your * If a Smart gas meter has not been fitted then these screens will show electricity data only. day-to-day energy use and can look for Use these buttons to scroll up and down Default screen: current electricity usage ways to reduce this by using energy more ◊ The periods of time this data represents will start from when your new Smart Meter was fitted. and select menu options. Current load information is not available for gas as the home energy monitor only gets readings from the consciously. 1 gas meter every 30 minutes. To press buttons 6 to 8 open the clear cover first. 4 5 CO2 CO2

Emissions Emissions Readings and Costs - electricity display example. Readings and Costs - gas display example Readings/costs Readings/costs (available only if a gas Smart Meter was fitted)

The home energy monitor will display energy costs over varying periods, together with meter readings. Press the Readings/Costs button to The light bulb or gas flame at the top of the screen indicates which energy type you’re looking at. You can switch between the two using the viewUsage this information. topUsage Select button. The light bulb or gas flame at the top of the screen show which energy type the information displayed refers to. You can switch between These images are for illustration purposes only. electricity and gas (if applicable) using the top Select button. These images are for illustration purposes only.

1 1 1 1 1 1

2 2 2 2 2 3 3 2

A. First Press – cost now: B. Second Press – Historical Cost: C. Third Press - Rate now: A. First Press: Cost Today B. Second Press – Historical Cost: 1 Current cost displayed in pence/hour^ Historical costs for electricity usage for 1 Cost displayed in pence/kWh at the rate C. Third Press: 1 Cost of gas since start of day Historical costs for gas usage for 2 Bar graph showing the last hour’s yesterday 1 the last seven days 2 and currently active Current gas costs and actual meter yesterday 1 the last seven days 2 and electricity usage in kW. Each bar the last 28 days 3 ◊ 2 Actual meter reading as displayed on the 2 Graph of hourly usage since start of day readings. the last 28 days 3 ◊ represents one minute. meter. 1 Cost displayed in pence/kWh at your current unit rate.

3 ^ This is your current usage.This is in kWh multiplied by your current tariff’s unit rate. ◊ The periods of time this data represents will start from when your new Smart Meter was fitted. 2 Actual meter reading in m shown as it ◊ The periods of time this data represents will start from when your new Smart Meter was fitted. appears on the meter. Changing bulbs – easy way to save Did you know? According to the Energy Saving Trust. Lighting accounts for 7% of a typical household’s electricity bill but it’s also one of the easiest ways reflector panels reflect heat from the radiator back into the room, instead of letting the heat out through an external wall. They to reduce your energy use and spend. Just by replacing a traditional light bulb with a compact fluorescent bulb of the same brightness you have the most benefit when installed on unisnsulated walls.** could save a significant amount of money over the life of the bulb*.*energysavingtrust.org.uk/Electricity/Lighting **energysavingtrust.org.uk/Insulation/insulating-tanks-pipes-and-radiators 6 7 CO2

Emissions

Readings/costs

Your current and past energy use You may use this information to help you Usage identify what energy saving behaviours have been effective and also what events The home energy monitor stores historic information on your energy usage that will help you to compare different time periods.‡ This resulted in higher energy use over the additional information is displayed by pressing the usage button. different periods of time displayed. You can switch between gas* and electricity usage by pressing the select button. The electricity screens will show any savings These images are for illustration purposes only. achieved by turning lights off when not needed, or taking appliances off stand-by.

You may find the longer time periods shown 1 1 1 1 1 on these screens particularly useful if you have taken energy-saving steps such as a change to energy saving light bulbs. 2 2 2 2 2 In the same way, the information displayed on the gas screens should prove 4th press - 5th press - particularly useful for optimising the way 1st Press 2nd Press 3rd press - Energy used in the last 28 days. Energy used in the last 12 months. your gas is set to operate as Usage now. Energy used so far today. it will reflect any savings made by turning Energy used in the last seven days. 1 kWh used in the last 28 days. 1 kWh used in the last 12 months. 1 Shows current electricity usage in kW. 1 Total kWh used today. room down by even a very 1 kWh used in the last seven days. 2 Each bar in the graph represents one day 2 Each bar in the graph represents one 2 Each bar in the graph represents one 2 Each bar in the graph represents one small amount. 2 Each bar in the graph represents one day of energy use. month of energy use. minute of energy use. hour of energy use. of energy use. Note: This screen is available for both electricity and Note: This screen is available for both electricity and Any long-term energy-savings step you Note: This screen is available for both electricity and gas usage (where gas Smart meter was fitted). Switch gas usage (where gas Smart meter was fitted). Switch have taken, such as upgrading your loft gas usage (where gas Smart meter was fitted). Switch Note: This screen is available for both electricity and between the two by using the top select button between the two by using the top select button between the two by using the top select button gas usage (where gas Smart meter was fitted). Switch insulation or fitting a newer more efficient between the two by using the top select button gas , should all result in reduced energy usage over the longer time periods, which will be reflected in the relevant historical usage information. ‡ The periods of time this data represents will start from when your new Smart Meter was fitted. ‡ The periods of time this data represents will start from when your new Smart Meter was fitted. * If a Smart gas meter has not been fitted then these screens will show electricity data only * If a Smart gas meter has not been fitted then these screens will show electricity data only

8 9 CO2 Carbon dioxide (CO2) emissions - your carbon footprint Emissions

The home energy monitor displays the tree logo whenever the information on view represents CO2 emissions that may be attributed to your household’sReadings/costs energy usage. This information is accessed by pressing the tree button.

You can switch between gas, (if applicable) electricity and total CO2 emissions for both gas and electricity by pressing the select button.

TheseUsage images are for illustration purposes only. Reduce your carbon emissions

CO2 CO2 CO2 CO2 Switching your appliances off standby reduces not only your energy cost but also your 1 1 1 1 carbon footprint. Likewise, replacing your appliances with more energy 2 2 2 efficient ones can make a big difference to you and the environment. You can find 2 out more on Energy Saving Trust website energysavingtrust.org.uk/Electricity/Products- 3 3 3 3 and-appliances You can also use the online carbon calculator at carboncalculator.direct.gov.uk You’ll just need to put in some details to work out you carbon footprint and find out how to Combined Emissions A. Press button once: Current usage B. Press button twice: Today’s usage C. Press button three times: make some simple changes to reduce your impact on the environment. Historical usage Today’s CO emissions for energy usage (electricity and Current CO2 emissions caused by electricity CO2 emissions caused by electricity usage 2 gas combined, where gas is available). usage. today. Historical CO2 emissions attributable to total energy usage (electricity and gas combined, 1. Kg of CO emitted over the past seven days. 1 Emissions per hour in kg of CO2 at your 1 Emissions in kg of CO2 attributable to 2 current rate of energy usage. household’s electricity usage today. where gas is available). 2. Kg of CO2 emitted over the past 28 days. 1. Kg of CO2 emitted over the past seven days. 2 Current relationship between kg of CO2 2 Current relationship between kg of CO2 3. Kg of CO emitted over the past 12 months. and kWh of electrical energy.† and kWh of electricity used.† 2 2. Kg of CO2 emitted over the past 28 days. 3 Bar graph showing CO emissions over 3 Bar graph showing CO emissions for Note: You can access this information by pressing the 2 2 emissions button once and the select button to switch 3. Kg of CO2 emitted over the past 12 months. the last hour with each bar representing today with each bar representing one between electricity, gas and total combined household one minute. hour. Note: This screen is available for both electricity and energy usage. gas usage (where gas Smart meter was fitted). Switch between the two by using the top select button.

The home energy monitor will provide you with CO2 emission information for gas if you have a Smart gas meter with

EDF Energy. If your gas is provided by another supplier then the CO2 emissions information will only relate to your electricity usage. † Both gas and electricity calculations are set by OFGEM based on ‘emission factors’, i.e. the amount of carbon dioxide emitted for every kWh of energy generated. The home 10 energy monitor uses a national weighted average or ‘fuel mix’. Each supplier gets their energy from different sources; this is what we mean when we say ‘fuel mix’. The 11 calculations on this unit are based on the fuel mix across the UK energy industry. Energy consumption alarm function Useful tips and health and safety

Where to put my home energy monitor Health and safety precautions Call our dedicated customer service team who will arrange for a replacement pack When selecting the best location for your Please take the following precautions to to be sent to you. The home energy monitor allows you to set yourself targets and alarms to help monitor your consumption. You can set the alarm to alert home energy monitor, please consider the ensure the home energy monitor functions you if, for example, you want to set yourself a target of using no more than £0.10 per hour. Once set, the alarm will let you know if you following: correctly and is not damaged: • Do not overload the power outlet by have reached this target. To do this, follow these instructions. • The home energy monitor is most • Use only the power adapter supplied to adding double adapters or by using Open the clear cover to activate the alarm: To set your consumption target: useful when located in a high visibility you with this product. Always switch off multi-way sockets off one power outlet. and readily accessible area such as a power at the power outlet point before Press menu once 1 Set Up will be highlighted You can use your home energy monitor to alert you if electricity • Do not expose the home energy monitor kitchen or other common area. For attaching or removing the power jack 1 Buzzer Options will be hightlighted costs per hour exceed an amount you specify. To enable this to moisture, chemicals or any other Press enter once your convenience the home energy from the monitor. function: liquids. Press enter again Set Buzzer will be highlighted monitor can be mounted on the supplied • If your home energy monitor comes to highlight ON worktop stand. with a power adaptor manufactured • Clean the home energy monitor using a Press enter again Press menu once 1 Set Up will be highlighted by PHIHONG, you should not attempt soft dry cloth. Use keys to switch ON OFF Press twice to highlight 3 Usage Alarm • If the message ‘Cannot Talk To Meter’ is to unclip the three pin part from the Press enter once to highlight Set Buzzer Set Alarm will be highlighted displayed by the monitor, please move it • Do not open the monitor. There are no Press enter once adaptor for any reason. If the adaptor Press menu once to exit to main menu closer to the electricity/gas meter or to a user serviceable parts inside; access by Press enter again to highlight the alarm level (£ 0 .00/Hour) does unclip, switch off the power at to resume normal operations more favourable location. authorised personnel only. Press menu again Use keys to enter desired value the socket before attaching it back. The • Do not install the home energy monitor • Supervise young children if they use the Once the alarm is activated, you will need to set your usage target. Press enter once to display Set Alarm followed by set home energy monitor will power up and in bathrooms or any other locations with monitor. The menu option called ‘System info’ in the menu displays your meter value. To set value, use the enter and reconnect to your Smart Meter within high . serial number. This is for information only. menu buttons to move left and right a few minutes. If you experience any • We will maintain your home energy Press menu once to exit to main menu • Do not install the home energy monitor problems, call us on 0800 015 8787*. monitor for up to 12 months. Turning your alarm off: or power pack in direct sunlight. Press menu again to resume normal operations • Do not use the home energy monitor • Pressing any button will temporarily turn off the alarm. The usage with a damaged power adaptor or lead. alarm remains set to alert you next time the alarm level is exceeded. • You can change your usage alarm any time and as often as you wish. • Setting the usage alarm to zero will disable it.

12 13 Dedicated Smart Meter Team 0800 015 8787 www.edfenergy.com/smartmetering

Calls to ‘0800’ and ‘0808’ numbers are free from BT landlines, other network operators’ charges may vary. We’re open Monday to Friday 8am to 8pm and Saturday 8.30am to 2pm.

14 15 R1089.IH.xxx.04.14.V5 London SW1X 7EN,incorporated inEnglandand Wales. EDFEnergyCustomers plcisawholly ownedsubsidiary ofEDFEnergyplc. EDF Energy isatradingname usedbyEDFEnergy Customersplc.Reg. No.02228297whose registered office isat40Grosvenor Place,