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One Vision. Many Facets Cathay General Bancorp One Vision. Many Facets. 2016 Annual Report 777 North Broadway Los Angeles, CA 90012 T 213 625 4700 F 213 625 1368 www.cathaygeneralbancorp.com www.cathaybank.com 2016 Annual Report 19700_CAT-001_2016_AnnualReport_Cover_CS6_r1.indd 1 3/30/17 1:00 PM Forward-Looking Statements Our annual report includes forward-looking statements within the meaning of the applicable provisions of the Private Securities Litigation Reform Act of 1995 regarding management’s beliefs, projections, and assumptions concerning future results and events. We intend such forward-looking statements to be covered by the safe harbor for forward-looking statements in these provisions. All statements other than statements of historical fact are “forward-looking statements” for purposes of federal and state securities laws. Words such as “aims,” “anticipates,” “believes,” “can,” “continue,” “could,” “estimates,” “expects,” “hopes,” “intends,” “may,” “optimistic,” “plans,” “predicts,” “possible,” “potential,” “projects,” “seeks,” “shall,” “should,” “will,” and variations of these words and similar expressions are intended to identify these forward-looking statements. Forward-looking statements by us are based on estimates, beliefs, projections, and assumptions of management and are not guarantees of future performance. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience and our present expectations or projections. These and other factors are described in our Annual Report on Form 10-K (at Item 1A in particular) for the year ended December 31, 2016, which with a more detailed disclaimer under the caption “Forward-Looking Statements” is included with this annual report; in other reports filed with the Securities and Exchange Commission (the “SEC”); and in other filings we make with the SEC from time to time. Given these risks and uncertainties, readers are cautioned not to place undue reliance on any forward- looking statements, which speak to the date of this annual report. We have no intention and undertake no obligation to update any forward-looking statements or to publicly announce any revision of any forward- Corporate Profile looking statements to reflect future developments or events, except as required by law. In 1962, Cathay Bank opened for business with the mission of providing financial services Cathay General Bancorp’s Annual Report on Form 10-K for the year ended December 31, 2016, and other filings with the SEC are available at the website maintained by the SEC athttp://www.sec.gov, or by request to the growing but underserved Chinese-American community in the greater Los Angeles area, directed to Cathay General Bancorp, 9650 Flair Drive, El Monte, California 91731, Attention: Investor thus becoming the first Chinese-American bank in Southern California. Recognizing that the Relations, (626) 279-3286. community it served was part of a more diverse one, Cathay Bank adopted the motto “An Open These reports and filings are also available athttp://www.cathaygeneralbancorp.com . The information Door for All.” Its rapid expansion was fueled by successive waves of immigration, burgeoning contained on the websites at Cathay General Bancorp and Cathay Bank is not part of this Annual Report. trade between America and Asia, and the economic development of the surrounding community. Cathay Bank, Member FDIC, is an Equal Housing Lender. Today, Cathay Bank is a subsidiary of Cathay General Bancorp (NASDAQ: CATY), a publicly FDIC insurance coverage is limited to deposit accounts at Cathay Bank’s U.S. domestic branch locations. held bank holding company with over $14.5 billion in assets as of December 31, 2016. Its Non-Deposit Investment Products are NOT A DEPOSIT | NOT FDIC INSURED | NOT INSURED BY service network extends from California and Washington on the West Coast and Nevada, ANY FEDERAL GOVERNMENT AGENCY | NO BANK GUARANTEE | MAY LOSE VALUE. Texas, and Illinois, and New York, New Jersey, Maryland, and Massachusetts on the Eastern Seaboard. Overseas, it has a presence in the three important commercial centers in Greater China—Hong Kong, Shanghai, and Taipei. Cathay Bank, with years of history and experience, is committed to providing a broad spectrum of personal and commercial financial services. 19700_CAT-001_2016_AnnualReport_Cover_CS6_r1.indd 2 3/30/17 7:42 AM One Vision. Many Facets. Stability. Customer satisfaction. Leaving a legacy in our community. At Cathay Bank, we stand behind these words. Because we built our business on these principles—and it shows in our customer interactions, from retail banking to commercial lending. For more than 50 years, Cathay has established itself as the financial institution of choice for commercial customers and individuals and families seeking to build businesses, secure their personal wealth, and entrust their day-to- day banking needs. Our story has many facets, but one uniting theme is that we care. About our customers, our employees, our communities, and our investors. We invite you to read further—and discover what makes Cathay so unique. 2016 Annual Report 1 19700_CAT-001_2016 Annual Report_Marketing_CS6_r3.indd 1 3/31/17 4:23 PM One Vision. Many Kinds of Customers. As a growing regional bank, Cathay offers a wide range of old friends to help them bring to life their vision of building financial services, from retail banking to commercial lending and growing a business. This is particularly true when it comes and real estate financing, foreign exchange, international to serving immigrant communities in the U.S., particularly trade, and wealth management. Each customer we serve has immigrants from China and Asia—the original mission of Cathay unique needs, whether buying a home, starting or growing Bank when we began more than 50 years ago. a business, or managing their day-to-day finances and cash Cathay bankers provide unique insight into the U.S. financial management. What sets us apart, however, is that with all system and banking practices for first-generation immigrants. of our capabilities, we are able to offer not just products and And as our customers’ families grow and businesses pass from services, but solutions. Only in this way can we help our one generation to the next, Cathay is proud to remain a trusted customers realize their business and personal goals—and financial resource. Our unparalleled experience in supporting truly prosper. U.S. businesses with financing, international trade, and foreign In retail banking Cathay has 58 branches in 45 cities across the exchange makes us uniquely qualified to be the first choice of our United States. Our focus on customer solutions means we don’t large commercial customers as well. have thousands of branches or think that bigger is better. Cathay We take pride in helping all of our customers—with their invests in the technologies that give our customers access to individual needs—succeed. And it’s not just because that makes banking convenience anytime, anywhere. And when our customers us successful as a bank. We genuinely care about each customer. are greeted by name at their local branch, it’s a singularly human It shows in each interaction, every innovative solution we build experience—and it builds confidence in trusting us with their together, and every smile and handshake we share. It’s the way we banking needs. would like to be treated as a customer at any place of business. Cathay also has a rich portfolio of real estate and commercial And it’s the way customers feel about Cathay Bank. lending solutions, and nothing makes us prouder than helping families finance their new home or working with new faces and 2 Cathay General Bancorp 19700_CAT-001_2016 Annual Report_Marketing_CS6_r3.indd 2 3/31/17 4:23 PM Our Services Personal Business Checking & Savings Business Online Foreign Exchange % & Mobile Banking 95 Credit & Debit Cards International Banking Foreign Exchange Business Credit Cards & Financing Customer satisfaction Home Equity Financing Cash Management SBA Guaranteed 2016 Voice of the Customer Loan Programs Mortgage Loans Checking & Savings Commercial Lending Real Estate & Online & Mobile Banking Construction Financing Wealth Management Community Loan Program 2016 Annual Report 3 19700_CAT-001_2016 Annual Report_Marketing_CS6_r3.indd 3 3/31/17 4:23 PM One Vision. Many Committed Employees. The primary reason why Cathay Bank is able to deliver We help our employees understand more than just their areas innovative solutions to our customers is our employees. of expertise, because when you are committed to providing What sets us apart is that our employees genuinely care customers with complete solutions, we know it’s our employees that our customers are completely satisfied each time who bring those solutions to life. they interact with Cathay. This is not by accident. We have Motivated employees aren’t just good for business; they’re good fostered a culture where diversity, training, resources, for our customers and they’re good for the communities in which and a commitment to our customers have made Cathay a they live. Cathay Bank is committed to developing our employees fulfilling destination for banking professionals at all levels. to their potential. We continuously strive to provide career Since its inception Cathay Bank has fostered a culture of respect, enhancement, a competitive benefits package, and to endure as mindfulness, and transparency. And these qualities—the ones a satisfying, rewarding place to work. That’s why the hallmark we look for in each of our employees—are even more important of a Cathay Bank employee is a ready smile and exceptional given today’s rich diversity and teeming global culture. Another customer service. key component of our culture is training. 4 Cathay General Bancorp 19700_CAT-001_2016 Annual Report_Marketing_CS6_r3.indd 4 3/31/17 4:23 PM Employee 1,129 33% Development Total employees in Employees with • Emerging Leadership Program nine states and overseas 10+ years of service • Officer Trainee Program • Banker Excellence Workshops 2016 Annual Report 5 19700_CAT-001_2016 Annual Report_Marketing_CS6_r3.indd 5 3/31/17 4:23 PM One Vision.
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