Hotel Select Reference Points Total Time: 30 Minutes Content: 20 Minutes Question/Answer: 10 Minutes
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Hotels Hotel Select Reference Points Lesson: Hotel Select Reference Points Total Time: 30 minutes Content: 20 minutes Question/answer: 10 minutes Lesson Description: This lesson is designed to give you a comprehensive understanding of the Hotel Select Reference Point system. Subjects include: Reference point types Reference point codes Reference point lists and area lists Reference point addresses Reference point area lists from PNR segments Author: Allison Best SME: Steven Murphy Approved: Master PNRs: GORDON/RACHEL (NM9ZJ3) þ Instructors’ Notes Check the PNR prior to class in case the MK segments need to be rebooked. 6/12/2002 Page 1 Hotels Hotel Select Reference Points ÿ PowerPoint - 1 Welcome to Hotel Select Reference Points ÿ PowerPoint - 2 Objectives At the end of this lesson, you will be able to · Identify reference point types · Display reference point lists · Display reference point area lists · Request hotel lists from reference point lists and area lists ÿ PowerPoint - 3 Objectives At the end of this lesson, you will be able to · Encode and decode reference points · Request a reference point address · Request a reference point area list from a PNR segment 6/12/2002 Page 2 Hotels Hotel Select Reference Points ÿ PowerPoint - 4 Agenda · Define reference point types and type codes · Review reference point lists (HRP) · Review entries for state and country codes (HG*ST, HG*CO) · Practice displaying area lists ÿ PowerPoint - 5 Agenda · Discuss reference point codes · Encode and decode reference points (HKC, HKD) · Locate reference point addresses (HRPA) · Display a reference point area list from a PNR segment (HRPS) : Application Sharing 1. Display HELP HCODE. HELP HCODE > HOTEL SELECT CODES HELP HCODE HELP HG* HOTEL CODES INDEX >HG*INDEX( AMENITY TYPE CODES >HG*AM( BEDDING TYPE CODES >HG*B( SPECIAL ROOM LOCATION CODES >HG*R( MEAL PLAN CODES >HG*M( RATE PLAN CODES >HG*P( REFERENCE POINT TYPE CODES >HG*PT( STATE CODES (USA) >HG*ST( COUNTRY CODES >HG*CO( CREDIT CARDS >HG*CC( SECURATE/NEGOTIATED CODES AND NAMES >HG*SEC()> 6/12/2002 Page 3 Hotels Hotel Select Reference Points þ Instructors’ Notes Codes are an integral part of listing and booking hotels as well as interpreting hotel detail displays. The HELP HCODE reference page provides tabs to code lists as well as some encode and decode entries. 2. Move down. MD GENERAL CODE TABLE >HG*ALL( FORMAT EXAMPLES-- REDISPLAY LAST GENERAL CODE TABLE HG* ENCODE HOTEL CHAIN HCHYATT DECODE HOTEL CHAIN HCHY ENCODE SECURATE PLAN HGN/BEST FOOD DECODE SECURATE PLAN HGR/WSP ENCODE REFERENCE POINT NAME HKC/EIFFEL TOWER DECODE REFERENCE POINT CODE HKD/WORLAT **ADDITIONAL REFERENCES** þ Instructors’ Notes We’ll talk about encode and decode for reference points later in this lesson. 3. Move up and tab to the reference point type codes entry. MU HG*PT 6/12/2002 Page 4 Hotels Hotel Select Reference Points REFERENCE POINT TYPE CODES A-AIRPORT C-CITY G-U.S.GOVERNMENT FACILITY I-INFORMATION LOCATION M-U.S.MILITARY INSTALLATION N-NATIONAL PARK O-REMOTE CITY/SUBURB P-STATE PARK R-RESORT/SKI AREA T-ATTRACTION U-UNIVERSITY/COLLEGE V-CONVENTION CENTER END > þ Instructor’s Notes Reference points are used to index hotel properties in Worldspan. All reference points are classified as one of the types listed here. Each reference point is also given a reference point name and a reference point code. Reference point codes can be city codes, airport codes, or special codes for specific locations or attractions. A reference point is mandatory to display a hotel list, hotel availability or even hotel detail. If a reference point is not specified in availability or detail displays, Worldspan defaults to the city code used in the initial list entry. City and airport codes are three-character codes. Locations or attractions are four to six characters . Let’s talk a little bit about city and airport codes. 4. Display a hotel list for Toronto, using YYZ. Specify 24MMM for 2 nights, 2 persons, distance and direction within 5 miles. HLYYZ24MAR26MAR2/DD-5 6/12/2002 Page 5 Hotels Hotel Select Reference Points CCA-TORONTO IN SUN 24MAR/OUT TUE 26MAR CURRENCY: USD /NP-2 /DD-5 LN CO PROPERTY NAME ADDRESS DD 001 #LX THE WINDSOR ARMS HOT TORONTO CANADA M5S 3E7 3W * 002 #UI BOND PLACE HOTEL TORONTO ONTARIO CANADA 4SE 003 #HY PARK HYATT TORONTO TORONTO CCA M5R2E8 3S 004 #DE DELTA CHELSEA HOTEL TORONTO ON M5G 1Z4 0 005 #CI COMFORT HOTEL DOWNTO TORONTO ON M4Y 1S1 1N 006 #UI TOWN INN SUITES TORONTO ONTARIO CANDAD 1NE 007 #VP THE GRAND HOTEL AND TORONTO ONTARIO CA M5B 0 * 008 #RD RADISSON ADMIRAL PLZ TORONTO ONTARIO CANADA 2S >HA( PROPERTY AVAILABILITY >HD( DETAIL >HLD( MORE PROPERTIES **GUESS WHAT*S GOING ON WITH LAST-MINUTE TRAVEL >W*01( > þ Instructors’ Notes The hotel list display includes the reference point name that the system decoded using YYZ. CA is the country code for Canada, and is preceded by C to indicate it is a country code. Cities and airports are obviously the most common reference point types used in hotel list entries. ´ Verbal Question 1. Are these hotels within 5 miles of the city center, or the airport? A. In this case they are 5 miles from the city center. Although YYZ is the airport code for Toronto, we did not specify airport in our hotel list entry. 6/12/2002 Page 6 Hotels Hotel Select Reference Points 5. Change the reference point to the Toronto airport. HL*AYYZ AYYZ IN SUN 24MAR/OUT TUE 26MAR CURRENCY: USD /NP-2 /DD-5 LN CO PROPERTY NAME ADDRESS DD 001 #WY WYNDHAM BRISTOL PLAC TORONTO ON CCA M9W 5N4 1NE 002 #TL TRAVELODGE TORONTO A ETOBICOKE ON CA M9W 1J 1W * 003 A #CY COURTYARD TORONTO AP TORONTO ONTARIO CANADA 1E 004 #CI COMFORT INN AIRPORT MISSISSAUGA ON L4W 3Z4 4S 005 #QI QUALITY HTL STES AIR ETOBICOKE M9P 3P1 4NE 006 #UI SANDALWOOD HOTEL AND MISSISSAUGA CANADA L4W 3SW* 007 A #MC MARRIOTT ARPT TORONT TORONTO ONT CANADA M9W 2E 008 #DI DAYS HOTEL TORONTO A MISSISSAUGA ON CA L4V 1NW >HA( PROPERTY AVAILABILITY >HD( DETAIL >HLD( MORE PROPERTIES **ENJOY SPC AGENT RATES AND CONSORTIA SAVINGS WITH *FA* >W*01( ***MD* CHECKING IN AT LE MERIDIEN FROM 12NOV01 >W*02( > þ Instructors’ Notes Now we are looking at a list of hotels within 5 miles of the airport. The dates, number of persons and distance and direction are retained for the new display. Notice the airport code shows in the upper left corner of the display. Let’s request a hotel list for Montreal airport. 6. Request a hotel list for Montreal airport using YUL. Specify 25MMM for 2 nights, 2 persons, distance and direction within 2 miles. HLAYUL/D25MAY27MAY2/DD-2 6/12/2002 Page 7 Hotels Hotel Select Reference Points AYUL IN SUN 24MAR/OUT TUE 26MAR CURRENCY: USD /NP-2 /DD-2 LN CO PROPERTY NAME ADDRESS DD 001 #VP LE PAVILLION MONTREAL QUEBEC CANADA 2E 002 #BW BEST WESTERN HOTEL I DORVAL MONTREAL PQ CAN 2S 003 #HL HILTON MONTREAL AIRP DORVAL QUEBEC CANADA 2S 004 #DI DAYS INN MONTREAL AI MONTREAL PQ CA H4S 1C8 2NE 005 #TL MONTREAL DORVAL INTL DORVAL PQ CA H9S 1B3 1S 006 #QI QUALITY HOTEL DORVAL MONTREAL H4T1E7 2S 007 #CI COMFORT INN AEROPORT DORVAL QU H9P 1C1 1S >HA( PROPERTY AVAILABILITY >HD( DETAIL >HLD( MORE PROPERTIES **ENJOY SPC AGENT RATES AND CONSORTIA SAVINGS WITH *FA* >W*01( > þ Instructors’ Notes When using a reference point other than a three-character city code, use the /D hotel list option to add dates to the entry. Dates are not required for hotel list entries, but it is helpful to add them because the system uses them in subsequent availability displays. ´ Verbal Question 1. Is the Hilton Montreal Airport 2 miles south of the airport, or is the airport 2 miles south of the hotel? A. The hotel is 2 miles south of the airport. Direction is calculated from the reference point to the hotel property. þ Instructors’ Notes Let’s look at the HELP page for Hotel Select Reference Points, and talk about state and country codes. 7. Access HELP HRP. HELP HRP 6/12/2002 Page 8 Hotels Hotel Select Reference Points > HOTEL SELECT REFERENCE POINTS HELP HRP HOTEL REFERENCE POINT/AREA LIST ENTRIES PROVIDE A LIST OF ATTRACTIONS AND LOCATIONS HOTELS USE AS REFERENCE POINTS. THE SYSTEM SEARCHES A 75-MILE RADIUS UNLESS THE /DD- OPTION IS USED. DISPLAY A REFERENCE POINT LIST - BY STATE CODE AND SPECIFIC ALPHA HRPWI-M BY COUNTRY CODE AND SPECIFIC ALPHA HRPCGR-T WORLDWIDE BY REFERENCE POINT NAME HRP-YELLOWSTONE REDISPLAY REFERENCE POINT LIST HRP* DISPLAY HOTEL LIST FROM SIMILAR REFERENCE POINT LIST - LINE 1 HL1)> þ Instructors’ Notes Hotel reference point requests begin with HRP. This first example requests all reference points starting with the letter M, in the state of Wisconsin. What if you forget what a particular state code is? 8. Display the state code list for states starting with W. HG*STW VALID STATES CODE NAME WA WASHINGTON WV WEST VIRGINIA WI WISCONSIN WY WYOMING END > þ Instructors’ Notes The entries to find state and country codes are found in HELP HCODES that we looked at earlier. For a complete list of all 50 states, the entry is HG*ST {demonstrate if desired}. Let’s go back to our HELP page. 6/12/2002 Page 9 Hotels Hotel Select Reference Points 9. Redisplay the HELP page. GR 020 HOTEL SELECT REFERENCE POINTS HELP HRP 021 022 HOTEL REFERENCE POINT/AREA LIST ENTRIES PROVIDE A LIST OF 023 ATTRACTIONS AND LOCATIONS HOTELS USE AS REFERENCE POINTS.