Arcobaleno. Getting Around with Only One Ticket

Arcobaleno. Getting around with only one ticket.

Edition 2018 arcobaleno.ch Dear passengers, Closer to you. this publication, in addition to providing The advantage: getting around with only one ticket 5 you with detailed information on how Validity of Arcobaleno tickets and passes 6 Arcobaleno tickets and passes work, offers Fare Calculator 7 you advice on how to purchase the ticket Contact and information 8 or pass most suited to you. Website at the service of passengers 13 Ape card (Arcobaleno prepaid easy card) 14 The zone map has been designed to be Purchasing tips 16 taken out of the booklet and used as a pocket guide. Arcobaleno tickets. Please keep this booklet for further consultation. Arcobaleno tickets 20 Single ticket 22 Short-journey ticket 23 Happy reading and good trip Multi-journey travelcard 24 with Arcobaleno. 1-day travelcard 25 Multi-day travelcard 26 Add-on ticket 27 Group ticket 28 Class upgrade ticket 29 Multi-class upgrade ticket 30

Arcobaleno passes.

Arcobaleno passes 32 Weekly Arcobaleno pass 33 Monthly Arcobaleno pass 34 Annual Arcobaleno pass 35 Arcobaleno corporate pass 36 Appresfondo 38

Useful Information.

Locations on the border of zones 40 Travelling outside the CTA* 40 All the information contained in this Other travelcards accepted by the CTA* 41 leaflet has been taken from Tariff TIA 651.17. Refunds 42 All prices include VAT. Supplements 42 Public Transport and golden age 42 Printed in December 2017. Travel discounts and special arrangements 43 Prices and products are subject to change. Loyalty program 46

Zone map.

* Comunità tariffale Arcobaleno, regional fare network Closer to you.

The advantage: getting around with only one ticket

Arcobaleno is the gateway to public transport in Ticino and the district of Moesano.

With Arcobaleno tickets and passes you can travel on all the modes of public transport operating within the purchased zones using only one valid ticket or pass.

You have to purchase the zones between your departure and arrival points (included).

The validity period of the ticket varies depending on the type of ticket and number of zones purchased.

The passes are valid for a week, month or year.

5 Closer to you. Validity of Arcobaleno tickets and passes Fare Calculator

All Arcobaleno tickets and passes are accepted by the fol- Arcobaleno, thanks to the collaboration and support of the lowing transport companies: Canton, has provided a fare calculator for its passengers. • Autolinee Bleniesi (ABL) • Autolinea Mendrisiense (AMSA) • Autolinee Regionali Luganesi (ARL) Località di partenza Capolago • AutoPostale Svizzera Regione Ticino Località di arrivo Miglieglia • AutoPostale Svizzera Regione Grigioni (Moesano Region) Biglietti • Ferrovie Autolinee Regionali Ticinesi (FART) Abbonamenti (Centovalli Railway, only the Locarno – Camedo route) • Ferrovie Federali Svizzere (FFS/TILO) Vie alternative • Ferrovie Luganesi (FLP) Calcola la tariffa

• Trasporti Pubblici Luganesi (TPL) Intero (2 cl.) Ridotto (2 cl.) • Società Navigazione del Lago di Lugano (SNL) Biglietto singolo 8.40 Fr. 4.20 Fr. Carta per più corse 42.00 Fr. 21.00 Fr. (limited to the ferry routes) Carta giornaliera 16.80 Fr. 8.40 Fr. Multi carta giornaliera 84.00 Fr. 42.00 Fr.

Please also note that: Zona di partenza 140 • The Società Navigazione del Lago di Lugano (SNL) offers Zona di arrivo confine tra 130 e 131 a discount on its boats to Arcobaleno passes holders 4 zone 100, 110, 131, 140 • The Navigazione Lago Maggiore (NLM) accepts monthly and annual passes on the Locarno-Magadino shuttle service Calcolo del costo dei chilometri • The Funicolare Locarno – Madonna del Sasso (FLMS) Automobile 33.3 km Km percorsi Costi fissi Costi variabili Costi totali accepts monthly and annual passes Al mese 1'332 506 Fr. 360 Fr. 946 Fr. • ASF Autolinee s.r.l. accepts Arcobaleno passes for the All'anno 14'652 6'447 Fr. 3'956 Fr. 10'403 Fr. Lugano-Gandria route on the Lugano-Menaggio line. Fonte TCS

By entering the departure and arrival points, the calculator automatically calculates the number of zones necessary and states the (full and reduced) fare of: • single tickets, multi-journey travelcards and multi-day travelcards, • weekly, monthly and annual passes.

The calculator offers you the possibility to choose between one or several alternative routes. The calculator also offers the opportunity to check and compare the costs between travelling by cars and by public transport (source TCS).

The calculator can be found on the website arcobaleno.ch or on www.ti.ch/trasporti.

6 7 Contact and information

Autolinee Bleniesi SA AutoPostale Svizzera SA

Via Guisan 1 Travel advice Regione Ticino Sales point 6710 Biasca and sales points Viale Stazione 33 Via Bossi 1, Lugano Tel. 091 862 31 72 SBB station, Biasca 6500 Bellinzona Tel. 0840 852 852 www.autolinee.ch www.autopostale.ch Monday-Friday Sales point 09.00-17.30 On the buses Sales point Ticket machines at the bus stops and on the Autolinea Mendrisiense SA buses at the stops with no ticket machines Via San Gottardo 20 Travel advice 6828 Balerna and sales points Post offices of Sopraceneri: Tel. 091 683 33 86 Via San Gottardo 20 Airolo, Bellinzona 1, [email protected] Balerna Bignasco, Bosco Gurin, Brione Verzasca, Cadenazzo, Camorino, Cugnasco, Faido, Giubiasco, Lodrino, Autolinee Regionali Luganesi S. Antonino, Sementina, Tenero, Vira-Gambarogno Via al Lido 2A Travel advice 6962 Viganello and sales points Post offices of Moesano: Tel. 091 973 31 31 Lugano Turismo, Mesocco, Roveredo (GR) www.arlsa.ch Tesserete Post offices of Sottoceneri: Sales Agno, Bedano, On the buses Cademario, Caslano, Chiasso 1, Comano, Gentilino, Lamone, Novaggio, Rivera, Stabio, Tesserete

8 9 Contact and Information

Ferrovie Autolinee Regionali Ticinesi SA Ferrovie Luganesi SA

Via Galli 9 Travel advice Via Stazione 8 Travel advice 6604 Locarno and sales points 6982 Agno and sales points Tel. 091 756 04 00 «La Biglietteria» Piazza Tel. 091 605 13 05 FLP Station, Lugano www.centovalli.ch Stazione Locarno – www.flpsa.ch Muralto Sales point Punto vendita Ticket machines at the Fermata St. Antonio stops and in the FLP Sede Amministrativa stations, Ponte Tresa Locarno Station

Sales point Ticket machines at the bus stops and on the buses at the stops with no ticket machines

Ferrovie Federali Svizzere FFS

Traffico Regionale Ticino Funicolare Locarno Madonna del Sasso

Traffico viaggiatori Travel advice Viale Balli 2 Travel advice Distribuzione e Servizi and sales points 6600 Locarno and sales points Piazzale Stazione Rail Service sales and Tel. 091 751 11 23 SBB station 6900 Lugano advice for passengers Locarno – Muralto www.ffs.ch 0900 300 300 (CHF 1.19/min. from TILO SA a Swiss landline). Via Portaccia 1a 6500 Bellinzona Stations: www.tilo.ch Airolo, Biasca, Bellinzona, Giubiasco, Locarno, Lugano, Mendrisio e Chiasso. www.sbb.ch/en/station-services

Sales point Ticket machines at the stops and in the SBB stations Order online at www.ffs.ch/ticketshop

10 11 Contact and Information Website at the service of passengers

Navigazione Lago Maggiore arcobaleno.ch Detailed information on Arcobaleno products and useful Lungolago Motta Travel advice tools for passengers: 6600 Locarno and sales points • Fare calculator Tel. 091 751 61 40 Stazione FFS • Timetable search www.navigazionelaghi.it Locarno – Muralto • Ticket machine simulation • Information videos • Possibility of downloading booklets and zone maps • Competitions and newsletters

Società Navigazione del Lago di Lugano SA www.ti.ch/trasporti Useful information on the use of public transport – trains, Viale Castagnola 12 Sales point buses, boats, funicular railways – and the ski-lifts in the 6906 Lugano On the buses Canton of Ticino and in the Mesolcina region. The website Tel. 091 222 11 11 contains the full transport network, routes and timetables www.lakelugano.ch of the different routes and individual stops.

Trasporti Pubblici Luganesi SA

Via G. Maraini 46 Travel advice 6963 Pregassona and sales points Tel. 058 866 72 42 Bus stop in Lugano www.tplsa.ch Centro, Download Corso Pestalozzi the App! Tel. 058 866 72 24/25

Sales point Ticket machines at the stops

BenvenutiWelcome

12 13 Ape card (Arcobaleno prepaid easy card)

The Ape card is a method of payment that can be used to purchase all Arcobaleno tickets. Punto vendita ape card

Arcobaleno Prepaid Easy card (ape)

First issue The Ape card can be bought at ticket counters, ticket machines and from bus drivers, wherever you see the «Punto vendita Ape card» symbol. A (non-refundable) one-off fee of CHF 5.– is charged for the card.

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Topping-up The Ape card can be recharged at ticket counters, ticket machines and on the buses of several of the public Ape card: practical and convenient transport companies. • Allows you to pay for your ticket without cash or credit card at the Arcobaleno automatic ticket machine and on buses with ticket machine. What else do you need to know? • Allows you to save up to 14% thanks to free credit when • Minimum amount that can be charged at the ticket the card is recharged. machines and on the buses: CHF 5.–. • Minimum top-up in order to receive free credit: CHF 20.–. • Maximum amount that can be charged to the card: CHF 500.– (including any free credit). • Initial credit and consequent top-ups can be made in cash and, where possible, using the main debit and credit cards. • The credit on an Ape card cannot be used to purchase another Ape card. • The Ape card is a method of payment that can be used Amount credited to Ape Card Amount of free credit to purchase all Arcobaleno tickets. • Allows you to top-up the multi-journey travelcard (single ticket and short-journey ticket), the multi-day travelcard 5.– 0.– or multi-class upgrade, saving time and money (maxi- 10.– 0.– mum two of them). 15.– 0.– • The Ape card cannot be used to buy Arcobaleno passes 20.– 1.– and tickets for destinations outside Ticino and the dis- 25.– 1.– trict of Moesano. 30.– 2.– 40.– 2.– The Ape card cannot be purchased, 50.– 5.– recharged, stamped or used as a method 100.– 12.– of payment at the SBB train stations neither on 150.– 21.– buses of AutoPostale Svizzera Regione Grigioni.

14 15 Purchasing tips

Arcobaleno offers a wide range of products. It is therefore 1-day travelcard or multi-day travelcard? very important to know how to choose the ticket or pass If you regularly travel in the same zones using a 1-day trav- that best suits your needs. Below are a few tips and useful elcard, it is cheaper to buy a multi-day travelcard, which advice on how to make savings. offers 6 cards for the cost of 5.

Example (full fare, 2nd class): Annual Arcobaleno pass. One 1-day travelcard for 5 zones = CHF 22 The annual pass allows you to travel for a year saving more One 1-day travelcard for 5 zones with the multi-day money than you would with monthly passes. travelcard = CHF 14.66

1 annual Arcobaleno pass = 9 monthly Arcobaleno passes (adult fare) The more you top-up, the more you save. It is worth loading your Arcobaleno tickets onto the Ape 1 annual Arcobaleno pass card. When you top-up your card you receive free credit = 7 monthly Arcobaleno passes (youth fare) that you can use to save on the purchase of tickets.

Example: if you top-up your card with CHF 50.– you A single ticket or multi-journey travelcard? receive CHF 5.– free credit. If you regularly travel in the same zones, it is cheaper to buy a multi-journey travelcard, which gives you 6 single trips for the price of 5. Arcobaleno tickets at a reduced price, with the half- fare travelcard. Example: (full fare, 2nd class) With the half-fare travelcard you can buy Arcobaleno 1 single ticket for 4 zones = CHF 8.80 tickets at a reduced price. 1 single ticket for 4 zones with a multi-journey • 1 zone = 16% discount travelcard = CHF 7.33 • from 2 to 13 zones = 50% discount Mainly the half-fare travelcard and GA are sold on SwissPass.

Single ticket or 1-day travelcard? If you intend to travel in the same zones several times in one day, it is worth thinking about buying a 1-day travelcard instead of single tickets.

Example (full fare, 2nd class) A passenger wants to travel from Capolago to Chiasso and back. Which ticket is best? • 1 single ticket (CHF 4.60): if the passenger returns to Capolago within 2 hours. • 1-day travelcard (CHF 9.20): if the passenger returns to Capolago after 2 hours. For the cost of two single tickets the passenger can travel all day long using all the means of public transport operating in the purchased zones.

16 17 Purchasing tips

The Junior Card With the Junior travelcard children and young people aged 6 to 16 can travel throughout Switzerland for CHF 30.– per year when accompanied by a parent with a valid ticket.

Children's Co-travelcard With the Children's Co-travelcard for CHF 30.– per year, children from the age of six up to their 16th birthday can travel throughout Switzerland accompanied by someone holding a valid ticket. The Children's Co-travelcard is available for all travel companions (grandparents, godparents, neighbours, aunts and uncles, childminders, friends and relatives, etc.) over the age of 16. The children’s and the companion’s name are indicated on the Children’s Co-travelcard.

• Example: Julian, 8 years old, owns one Children’s Co-travelcard for his godparent, one for his grandmoth- er, one for his childminder and one for his uncle. Julian own then four Children’s Co-travelcards, one for each different companion. If needed, Julian can purchase an unlimited number of Children’s Co-travelcards for him- self and any other companions.

The pledge made by the Town Councils Many town councils in Ticino and Moesano are willing to make a contribution towards the purchase of an annual and/or monthly Arcobaleno pass. For more information please contact your Town Council directly.

18 Closer to you. Comunità tariffale Ticino Moesano – Piano delle zone www.arcobaleno.ch

per Göschenen Predelp Carì per Coira Altanca Campo (Blenio) S. Bernardino (Paese) Lurengo Osco Campello Quinto Ghirone 251 Airolo Mairengo 243 Pian S. Giacomo Bedretto Fontana Varenzo 241 Olivone Tortengo Calpiogna Mesocco Cioss Prato Piotta Ambrì Tengia Aquila 25 245 244 Rossura Ponto Soazza Nante Rodi-Fiesso Polmengo Valentino 24 Dangio Fusio Prato Faido 250 (Leventina) 242 Castro 331 33 Piano Chiggiogna Torre Cabbiolo Mogno 240 Augio Rossa S. Carlo di Peccia Dalpe Prugiasco Lostallo 332 Peccia Lottigna Lavorgo 222 Sorte Menzonio Broglio Sornico Sonogno Calonico 23 S. Domenica Leontica Roseto 330 Prato Cama Brontallo 230 Acquarossa 212 Frasco Corzoneso Cauco Foroglio Nivo Giornico Verdabbio Mondada Cavergno 326 Dongio 231 S. Maria Leggia Bignasco Bosco Gurin Gerra (Verz.) Chironico Ludiano Motto (Blenio) 221 322 Sobrio Selma 32 Semione Malvaglia 22 Grono Collinasca Someo Bodio Arvigo Cevio Brione (Verz.) Buseno Personico Pollegio Loderio Cerentino Linescio Riveo Giumaglio Roveredo (GR) Coglio 325 Biasca Campo (V.Mag.) 320 Osogna 213 Lavertezzo 21 Lodano 220 Cresciano S. Vittore Cimalmotto 324 Maggia Iragna Moghegno Lodrino Claro 210 Lumino Vergeletto Gresso Aurigeno Gordevio Corippo Vogorno Prosito 312 Preonzo 323 31 311 Castione Comologno Russo Berzona Cresmino Avegno Mergoscia Contra Gordemo Gnosca Ponte Locarno Gorduno Spruga Crana Mosogno Loco Brolla Orselina 20 Arbedo Verscio Monti Medoscio Carasso

S. Martino Brione Bellinzona Intragna Tegna Gerra Camedo Borgnone Verdasio Minusio s. Minusio Agarone Piano Gudo Sementina Artore Cavigliano Solduno per Palagnedra Corcapolo Golino Zandone Losone S. Antonio Muralto Cugnasco 200 Ravecchia Domodossola Paudo S. Antonio Ronco s. Ascona Locarno Tenero Gordola Riazzino Giubiasco Arcegno Loro Pianezzo Porto Ronco 300 30 310 FFS Moscia Ascona Quartino 314 Camorino Carena Contone Cadenazzo S. Antonino Magadino 211 Brissago Vira (Gamb.) Robasacco Colla Bogno San Nazzaro Piazzogna Rivera Corticiasca Gerra (Gamb.) Fosano Monti Medeglia Bironico Bidogno Maglio 313 Alpe di Isone Certara Arcobaleno tickets,Ranzo like passes, are Neggibaseda on the conceptCamignolo of 121 Roveredo Piandera S. Abbondio Mezzovico Cimadera Arcobaleno tickets. zones and Dirinellatime as shown in Indeminithe example below. Lelgio Oggio Scaiano 120 12 Lopagno Sigirino 122 Villa per Luino Pezzolo Torricella FFS Cagiallo Luganese 131 Taverne Ponte Tesserete Bedano Sonvico Vezio Mugena Arosio Origlio Capriasca Fescoggia Sureggio In this section of the booklet we offer you a complete over- Gravesano Lamone 113 Cadro Bombinasco Novaggio Miglieglia Bosco Manno Cureglia Comano view of the Arcobaleno tickets on offer: Astano Breno Cademario Luganese FFS Canobbio Bedigliora Cadempino Davesco Curio 11 Trevano 13 Vernate Porza Beride 110 • Single ticket 130 Aranno Iseo Cimo Vezia Soragno Sessa Bioggio Breganzona Resega Croglio • Short-journey ticket Termine Pura Neggio Savosa Ligaino PonteA Tresa Muzzano B Cureggia • Multi-journey travelcard* Serocca Cappella Pregassona Fornasette Molinazzo Caslano Agnuzzo Molino Albonago Brè • 1-day travelcard* per Luino Magliaso Agno Piodella Lugano Nuovo Viganello Sorengo Aldesago 111 Gentilino per Menaggio • Multi-day travelcard* Montagnola Ruvigliana Carabietta Certenago 10 • Add-on ticket* Agra Cassarate Castagnola Gandria Pambio- • Group ticket Scairolo Noranco Casoro e Barbengo • Class upgrade* Grancia 100 Figino Carabbia Paradiso 114 • Multi-class upgrade* A passenger wishes to travelCarona from CaslanoPazzallo Campione d’Italia to Molino Nuovo . Vico Melide Legenda: 112 Morcote 143 • 3 zones must be purchased: 111, 110 and 100Bissone Scudellate Morcote Olivella Arogno There are two types of fares for tickets: full or reduced13 fare.Zone abbonamenti • The ticket costs CHF 6.60 Roncapiano Children aged 6 to 16, the holders of half-fare travelcardsdelimitate dalla linea bianca• The ticket is valid for 2 hours Maroggia Muggio Brusino Rovio 110 Zone biglietti, differenziate dai colori Cabbio and dogs are entitled to the reduced fare. Arsizio Melano Serpiano Riva 14 Località Porto Ceresio S. Vitale 140 Capolago Casima Bruzella (include tutte le fermate della località) 141 Tremona Besazio Salorino 142 Holders of half-fare travelcards are entitled Località sul confine di zona Meride Monte Caneggio Arzo Castel Gaggiolo Rancate S. Pietro to purchase reduced-fare Arcobaleno tickets. Supplemento turistico Alpine Ticket S. Pietro Genestrerio Mendrisio per Varese Stabio Sagno Ligornetto Coldrerio Morbio NLM e FLMS non riconoscono i biglietti Arcobaleno. Morbio Superiore Novazzano * Arcobaleno tickets marked with an asterisk (*), if purchased in pre-sale, need to Inferiore be validated through the stamping machine before starting the journey. Balerna Seseglio Vacallo 15 In case the stamping machine is not available or does not work, the validity date 150 must be written, using a pen, by the passenger. The date must be written in the Pedrinate Chiasso first free box (from the bottom). The box mannually filled can not be stamped a ABBONAMENTI E BIGLIETTI second time using the stamping machine. per Milano Vers. 12/2012 TIME ZONEN

The passenger that has bought the ticket may: • make several trips during the validity period of the ticket (in the above example, until 12.36) in the purchased zones (in the above example, zones 100, 110 and 111), • use all the public transport operating in those zones (train, bus, funicular), • hop on and hop off as desired • return to Caslano from Molino Nuovo, if their return journey ends before the ticket expires (in the example, by 12.36).

20 21 Single ticket Short journey ticket The right choice for occasional journeys. The right choice for short journeys.

With the single ticket you can make several journeys The short-journey fare is applied to FART, AutoPostale, within the purchased zones with the possibility of hopping TPL and AMSA routes. on and hopping off at any time within the given validity period. • The ticket is valid between bus stops on urban bus routes. • The ticket is valid for 30 minutes and for a single journey • The validity of the ticket varies depending on the num- only. ber of zones purchased. • The ticket is valid for up to 4 stops, but can be extended to • The ticket is valid for all Ticino and Moesano with the 6 stops, provided that the journey does not exceed 2km. purchase of 13 or more zones. • You can view the list of stops valid for the short-journey • 1st or 2nd class tickets can be issued. ticket at the automatic ticket machine of departure. • The fare is the same for the routes where the journey to the destination and the journey back have a different number of stops. • Short-journey travelcards are also accepted on regional routes if the same route as the urban routes is used and the timetable allows the passenger to get on and off within the aforesaid time limit (example ARL). • Short-journey travelcards cannot be used for travel by train.

Single ticket Single ticket

Zones Validity Full fare Reduced fare Zones Validity Full fare Reduced fare in 2nd cl. 1st cl. 2nd cl. 1st cl. in 2nd cl. 1st cl. 2nd cl. 1st cl. hours CHF CHF CHF CHF hours CHF CHF CHF CHF Short journey ½ 2.00 – 2.00 – Short journey ½ 2.00 – 2.00 – 1 zone 1 2.50 4.30 2.10 3.60 2 zones 2 4.60 8.00 2.30 4.00 Multi-journey travelcard 3 zones 2 6.60 11.40 3.30 5.70 4 zones 2 8.80 15.20 4.40 7.60 Zones Validity Full fare Reduced fare in 5 zones 2 11.00 18.60 5.50 9.30 2nd cl. 1st cl. 2nd cl. 1st cl. hours CHF CHF CHF CHF 6 zones 2 13.00 22.40 6.50 11.20 Short journey ½ 10.00 – 10.00 – 7 zones 2 15.20 25.80 7.60 12.90 8 zones 3 17.20 29.40 8.60 14.70 9 zones 3 19.40 33.00 9.70 16.50 10 zones 3 21.60 36.60 10.80 18.30 11 zones 3 23.60 40.00 11.80 20.00 12 zones 3 25.60 43.60 12.80 21.80 from 13 zones 4 27.80 47.00 13.90 23.50

22 23 Multi-journey travelcard 1-day travelcard The right choice for saving time and money The right choice for travelling freely all day. with 6 journeys for the price of 5.

The multi-journey travelcard allows you to make several With the 1-day travelcard you can travel all day until the journeys within the purchased zones, with the possibility of following day at 5.00 am within the chosen zones, hop- hopping off and on at any time within the validity period. ping off and on as many times you want.

• The multi-journey travelcard can be purchased and loaded • The 1-day travelcard is valid on its issue date and can be onto the Ape card (electronic travelcard) or purchased also bought in advance at ticket counters. in paper format at ticket counters and only on buses of • 1st and 2nd class 1-day travelcards can be issued. If the AutoPostale Regione Ticino. passenger decides at a later stage to travel in 1st class, • The travelcard must be stamped before commencing the the 2nd class ticket has to be cancelled and a 1st class journey. ticket is then issued. Class upgrades are possible for • A special ticket is issued when you stamp a multi-journey individual zones. travelcard that is loaded onto the Ape card. This ticket • 1-day travelcard bought in advance must be stamped must be kept for possible ticket inspections. before travelling. • The multi-journey travelcard in paper format is stamped at the special machines. • The travelcard can be used by several passengers at the same time, by stamping one square for each adult. • The reduced-fare travelcard can also be used by adults by stamping two squares for each passenger. • The multi-journey travelcard is valid for 3 years from its issue.

Multi-journey travelcard 1-day travelcard

Zones Validity Full fare Reduced fare Zones Full fare Reduced fare in 2nd cl. 1st cl. 2nd cl. 1st cl. Validity 1 day 2nd cl. 1st cl. 2nd cl. 1st cl. hours CHF CHF CHF CHF CHF CHF CHF CHF Short journey ½ 10.00 – 10.00 – Short journey – – – – 1 zone 1 12.50 21.50 10.50 18.00 1 zone 7.50 12.90 6.30 11.00 2 zones 2 23.00 40.00 11.50 20.00 2 zones 9.20 16.00 6.40 11.20 3 zones 2 33.00 57.00 16.50 28.50 3 zones 13.20 22.80 6.60 11.40 4 zones 2 44.00 76.00 22.00 38.00 4 zones 17.60 30.40 8.80 15.20 5 zones 2 55.00 93.00 27.50 46.50 5 zones 22.00 37.20 11.00 18.60 6 zones 2 65.00 112.00 32.50 56.00 6 zones 26.00 44.80 13.00 22.40 7 zones 2 76.00 129.00 38.00 64.50 7 zones 30.40 51.60 15.20 25.80 8 zones 3 86.00 147.00 43.00 73.50 8 zones 34.40 58.80 17.20 29.40 9 zones 3 97.00 165.00 48.50 82.50 9 zones 38.80 66.00 19.40 33.00 10 zones 3 108.00 183.00 54.00 91.50 10 zones 43.20 73.20 21.60 36.60 11 zones 3 118.00 200.00 59.00 100.00 11 zones 47.20 80.00 23.60 40.00 12 zones 3 128.00 218.00 64.00 109.00 12 zones 51.20 87.20 25.60 43.60 from 13 zones 4 139.00 235.00 69.50 117.50 from 13 zones 55.60 94.00 27.80 47.00

24 25 Multi-day travelcard Add-on ticket The right choice for travelling all day: The right choice for extending your journey. 6 cards for the price of 5.

With the multi-day travelcard you get 6 one-day travel- Arcobaleno tickets are valid up to the border of the cards for the price of 5. purchased zone. For anyone wishing to make a journey • The multi-day travelcard can be purchased and loaded beyond the validity area of the ticket, but within the limits onto the Ape card (electronic travelcard) or purchased of the CTA, they need to purchase an add-on ticket that in paper format at ticket counters and only on buses of is valid from the border of the zone. AutoPostale Regione Ticino. • Example: a traveller with a pass for zones 10 and 11 • The multi-day travelcard must be stamped before com- wishes to travel from Lugano to Bellinzona. He needs mencing the journey. to purchase an add-on ticket for 3 zones (120, 200 and • A special ticket is issued when you stamp a multi-day 210) regardless of the means of transport used. travelcard that is loaded onto the Ape card. This ticket must be kept for possible ticket checks. The add-on ticket can only be purchased in conjunction • The multi-day travelcard in paper format is stamped at with: an Arcobaleno pass, a multi-journey travelcard, a the special machines. 1-day ticket or a multi-day travelcard. • The multi-day travelcard is valid for use on each of the days it is stamped. The add-on ticket must be used within the validity period. • The 6 days do not need to be consecutive. • The terms of use (for adults, children/young people and The reduced fare is valid up to 16 years old (last day before birthday fort dogs) applicable to the multi-journey travelcard are also tickets and from 6 to 25 years old (last day before birthday) for passes. applicable to the multi-day travelcard. Therefore holders of a young Arcobaleno pass have to purchase a full fare ticket from the age of 16. • The multi-day travelcard is valid for 3 years from its issue.

Multy-day travelcard Add-on ticket

Zones Full fare Reduced fare Zones Validity Full fare Reduced fare Validity 1 day 2nd cl. 1st cl. 2nd cl. 1st cl. in 2nd cl. 1st cl. 2nd cl. 1st cl. CHF CHF CHF CHF hours CHF CHF CHF CHF Short journey – – – – Short journey – – – – – 1 zone 37.50 64.50 31.50 55.00 1 zone 2 2.50 4.30 2.10 3.60 2 zones 46.00 80.00 32.00 56.00 2 zones 2 4.60 8.00 2.30 4.00 3 zones 66.00 114.00 33.00 57.00 3 zones 2 6.60 11.40 3.30 5.70 4 zones 88.00 152.00 44.00 76.00 4 zones 2 8.80 15.20 4.40 7.60 5 zones 110.00 186.00 55.00 93.00 5 zones 2 11.00 18.60 5.50 9.30 6 zones 130.00 224.00 65.00 112.00 6 zones 2 13.00 22.40 6.50 11.20 7 zones 152.00 258.00 76.00 129.00 7 zones 2 15.20 25.80 7.60 12.90 8 zones 172.00 294.00 86.00 147.00 8 zones 3 17.20 29.40 8.60 14.70 9 zones 194.00 330.00 97.00 165.00 9 zones 3 19.40 33.00 9.70 16.50 10 zones 216.00 366.00 108.00 183.00 10 zones 3 21.60 36.60 10.80 18.30 11 zones 236.00 400.00 118.00 200.00 11 zones 3 23.60 40.00 11.80 20.00 12 zones 256.00 436.00 128.00 218.00 12 zones 3 25.60 43.60 12.80 21.80 from 13 zones 278.00 470.00 139.00 235.00 from 13 zones – – – – –

26 27 Group ticket Class upgrade ticket The right choice for groups of at least 10 people. The right choice for travelling in greater comfort.

With the group ticket you save up to 20% of the purchase You must have a class upgrade ticket to travel in 1st class price and every 10th person travels for free. with a 2nd class ticket or pass. Both of these must be • The group ticket must be booked through the appro- shown during ticket inspections. priate transport company at least two working days • 1-day travelcard and multi-day travelcard: a class before the start of the journey. upgrade is only possible for individual journeys • One ticket is issued for the total number of travellers in • multi-journey travelcard: when you make individual each group. journeys in 1st class with a 2nd class ticket you must • The group ticket is valid for a one-way trip within its pay the supplement for each individual zone you travel validity period. through. • The group ticket is valid for continuous journeys only – • Arcobaleno pass: if a 2nd class pass is used for individ- passengers cannot hop off or on as desired. ual journeys in 1st class, the pass holder must purchase • Additional tickets must be purchased for return trips or a class upgrade ticket, paying a supplement equal to on circular routes. the difference between the 1st class fare and the 2nd class fare for the corresponding zones.

1st class tickets are also valid for 2nd class travel on any routes that do not offer 1st class (without any right to refund).

The reduced fare is valid up to 16 years old (last day before birthday fort tickets and from 6 to 25 years old (last day before birthday) for passes. Therefore holders of a young Arcobaleno pass have to purchase a full fare ticket from the age of 16.

Group ticket Class upgrade ticket

Zones Validity Full fare Reduced fare Zones Validity Full fare Reduced fare in 2nd cl. 1st cl. 2nd cl. 1st cl. in hours CHF CHF hours CHF CHF CHF CHF Short journey – – – – – Short journey – – – 1 zone 1 2.20 3.80 2.10 3.60 1 zone 1 1.80 1.50 2 zones 2 3.80 6.20 2.20 3.80 2 zones 2 3.40 1.70 3 zones 2 5.40 9.40 2.70 4.70 3 zones 2 4.80 2.40 4 zones 2 7.20 12.20 3.60 6.10 4 zones 2 6.40 3.20 5 zones 2 9.00 15.20 4.50 7.60 5 zones 2 7.60 3.80 6 zones 2 10.60 18.00 5.30 9.00 6 zones 2 9.40 4.70 7 zones 2 12.00 20.40 6.00 10.20 7 zones 2 10.60 5.30 8 zones 3 14.00 23.80 7.00 11.90 8 zones 3 12.20 6.10 9 zones 3 15.60 26.20 7.80 13.10 9 zones 3 13.60 6.80 10 zones 3 17.40 29.60 8.70 14.80 10 zones 3 15.00 7.50 11 zones 3 18.80 32.00 9.40 16.00 11 zones 3 16.40 8.20 12 zones 3 20.60 35.20 10.30 17.60 12 zones 3 18.00 9.00 from 13 zones 4 22.40 37.80 11.20 18.90 from 13 zones 4 19.20 9.60

28 29 Multi-class upgrade ticket The right choice for travelling in 1st class, saving money at the same time.

With the multi-class upgrade ticket you get 6 tickets for the price of 5. • The multi-class upgrade ticket can be purchased and loaded onto the Ape card (electronic travelcard) or purchased in paper format at the FFS ticket counters. • The multi-class upgrade ticket must be stamped before commencing the journey. • A special ticket is issued when you stamp a multi-class upgrade ticket that is loaded onto an Ape card. This ticket must be kept for possible ticket inspections. • The multi-class upgrade ticket in paper format is stamped at the special machines. • The multi-class upgrade ticket is valid for use on the day it is stamped. • The reduced-fare travelcard can also be used by adults by stamping two squares for each passenger. • The multi-class upgrade ticket is valid for 3 years from its issue.

Multi-class upgrade ticket

Zones Validity Full fare Reduced fare in hours CHF CHF

Short journey – – – 1 zone 1 9.00 7.50 2 zones 2 17.00 8.50 3 zones 2 24.00 12.00 4 zones 2 32.00 16.00 5 zones 2 38.00 19.00 6 zones 2 47.00 23.50 7 zones 2 53.00 26.50 8 zones 3 61.00 30.50 9 zones 3 68.00 34.00 10 zones 3 75.00 37.50 11 zones 3 82.00 41.00 12 zones 3 90.00 45.00 from 13 zones 4 96.00 48.00

30 Closer to you. Weekly Arcobaleno pass Arcobaleno The right choice for getting to know public transport.

The weekly Arcobaleno pass is the ideal option for get- passes. ting to know public transport, with all its advantages at your fingertips. • The weekly pass is personal. It can be purchased without a basic travelcard and photograph. In the event of a ticket Arcobaleno passes are the right choice for people who use inspection, you must be able to prove your identity. public transport regularly, making it possible to travel and • The weekly pass is issued and renewed at the ticket save while respecting the environment at the same time. counters and through regional bus drivers. • For more information on how to renew your pass, The Arcobaleno pass is: please go to: arcobaleno.ch/renewal • personal • weekly, monthly or annual • 1st or 2nd class for adults (aged 25 or older) • 2nd class for children/young people (aged 6 - 24).

Guide for the purchase of an Arcobaleno pass • Minimum purchase of two adjoining zones. • Only zones 10, 20 and 30 can be purchased individually. • The price of the pass remains the same for 6 or more zones and is therefore valid for all Ticino and Moesano. • Young people can purchase a 1st class pass by paying the adult rate. • A passport photograph and identification are required Weekly Arcobaleno pass the first time a monthly or annual pass is purchased. • The user is free to choose the starting date of the validi- Zones Adults Joung people 2nd cl. 1st cl. 2nd cl. ty period. CHF CHF CHF 10 20 30 24.00 40.00 14.00 2 zones 37.00 60.00 19.00 The FFS half-fare travelcard pass and the Ape card 3 zones 57.00 94.00 30.00 cannot be used to buy Arcobaleno passes. 4 zones 68.00 114.00 36.00 5 zones 90.00 149.00 48.00 From 6 zones 103.00 170.00 54.00

32 33 Monthly Arcobaleno pass Annual Arcobaleno pass The right choice for people who travel The right choice for making great savings. at certain times of the year

The monthly Arcobaleno pass is the ideal solution for The annual Arcobaleno pass is the ideal solution for peo- people who travel by public transport only at certain times ple who travel regularly by public transport. of the year. • The monthly pass is personal and consists of a travel- With the annual pass adults travel for 12 months, but only pass and a basic travel ID valid for 5 years (with a pho- pay for 9, and young people travel for 12 months, but only tograph and signature). This ID is required in order to pay for 7. renew the pass. • The annual pass is personal and is credit card size. ● • The monthly pass is issued for the first time at ticket Signature and photograph are compulsory. counters, but it can be renewed also at ticket machines • The pass can be issued for the first time and renewed and usually through regional bus drivers. It is advisable to at the authorised sales counters or by calling the fol- renew the pass through the issuing transport company. lowing numbers: Rail Service sales and advice for ●• The pass can be replaced for CHF 30.– if damaged, but passengers 0900 300 300 (CHF 1.19/min. from a Swiss cannot be replaced if lost or stolen. landline) • The pass can be replaced for CHF 30.– maximum twice a year if lost or stolen. If stolen the replacement is possible only upon presentation of a valid ID. • If damaged, a copy of the pass can be made for CHF 30.–.

Monthly Arcobaleno pass Annual Arcobaleno pass

Zones Adults Young people Zones Adults Young people 2nd cl. 1st cl. 2nd cl. 2nd cl. 1st cl. 2nd cl. CHF CHF CHF CHF CHF CHF 10 20 30 47.00 79.00 34.00 10 20 30 423.00 711.00 238.00 2 zones 71.00 119.00 51.00 2 zone 639.00 1’071.00 357.00 3 zones 112.00 187.00 82.00 3 zone 1’008.00 1’683.00 574.00 4 zones 136.00 226.00 99.00 4 zone 1’224.00 2’034.00 693.00 5 zones 178.00 296.00 129.00 5 zone 1’602.00 2’664.00 903.00 From 6 zones 205.00 339.00 149.00 From 6 zones 1’845.00 3’051.00 1’043.00

34 35 Arcobaleno corporate pass

The answer to the mobility How do you join the Arcobaleno corporate pass scheme? requirements of companies The Company must send an email expressing its interest in and their employees the scheme to: [email protected]. A consultant will contact the company with no obligation If a company decides to cover part of the cost of an on its part to answer any queries or to explain the proce- Arcobaleno pass for its employees, the CTA – thanks to the dure on how to join the scheme. support of the Canton – will make a further contribution.

With corporate discount starting at 5%, the CTA offers an Example 1 (values expressed in CHF) equivalent discount on the annual passes subscribed to by If you need to buy 3 zones in order to reach your work- employees of the same company, who therefore benefit place, but you would like an additional zone so that you from a 10% discount. can also use your pass in your free time outside the route from home to the workplace. To participate in the Arcobaleno corporate pass scheme at Cost of a 2nd class pass for 4 zones: 1'224.00 least 5 passes (minimum limit) per company must be pur- – 10% corporate discount* 100.80 chased. The maximum discount offered by the CTA is 15%. – CTA contribution 10%* 100.80 = Total cost 1022.40 Total savings 201.60 What else do you need to know? • The Arcobaleno corporate pass is an annual 2nd class pass. *10% calculated on the cost of a 2nd class annual pass for 3 zones: CHF 1'008.– • The discounts offered are applicable to all the zones between home and the workplace (inclusive). • The discount given by the CTA and the discount agreed Example 2 (values expressed in CHF) by the company are cumulative. To reach your workplace you need to buy 6 zones but you • The Arcobaleno corporate pass can be modified if more would like to travel 1st class. zones are purchased in addition to those between Cost of 1st class pass for 6 zones 3'051.00 home and the workplace and/or a 1st class upgrade – Corporate discount of 10%** 184.50 is purchased. The CTA does not offer any discount for – CTA contribution 10%** 184.50 these transactions. = Total cost 2'682.00 • Employees that already have an annual pass can sub- Total savings 369.00 scribe to the Arcobaleno corporate pass before their pass expires, if they buy: **10% calculated on the cost of a 2nd class annual pass for 6 zones: CHF 1'845.–

n a 1st class supplement and/or n additional zones. The Arcobaleno corporate pass is one of the possibilities that companies and their employees have for develop- ing sustainable mobility. The Regional Department and the Regional Transport Commissions have put together a Guide to company mobility containing interesting tips. For more information and to download the guide, please go to: www.ti.ch/mobilita-aziendale.

36 37 Appresfondo Arcobaleno for apprentices.

The Cantonal Fund for professional training pays 50% of the public transport costs of apprentices with in-company apprenticeship contracts.

Each apprentice is sent a letter with a voucher (Rail Check) which entitles them to a 40% discount on the cost of an annual Arcobaleno «Appresfondo» pass (for apprentices subsidised by the fund).

The Rail Check is sent to the new apprentice as soon as their contract has been approved and confirmed each year, provided there is no breach of contract. The pass is intended for apprentices employed in Canton Ticino only.

In principle «Appresfondo» is a 2nd class pass. However, on request, a 1st class pass can also be issued, but in this case the pass holder is directly responsible for paying the difference in cost.

«Appresfondo» passes can be obtained at the SBB sales points, PostBus, TPL and FART stations, by handing the Rail Check over at the counter.

For more information Fondo cantonale per la formazione professionale Via Vergiò 8 P.O.Box 367 6932 Breganzona Tel. 091 815 30 46 [email protected] www.ti.ch/fondocantonale.ch www.arcobaleno.ch/appresfondo

38 39 Closer to you. Useful information. Other travelcards accepted by the CTA GA Travelcard With the GA Travelcard you can freely travel throughout the areas of validity of all the CTA's transport companies and SNL's boats. NLM navigation company (Navigazione Locations on the border of zones Lago Maggiore) and the FLMS (Ferrovia Locarno Madonna del Sasso) are not included. If a journey starts or finishes at a stop located on the border of a zone, a ticket or pass must be purchased for the Half-fare travelcard zone that is travelled through. With the half-fare travelcard you can buy reduced fare tickets and travelcards for all the transport in the CTA (except • Example: if you are travelling from Cugnasco to for short-journey tickets and passes). Locarno, you have to purchase zones 310 and 300 (ticket) or zones 31 and 30 (pass). If you are travelling from Other travelcards accepted by the CTA Cugnasco to Bellinzona, you have to purchase zones National and international tickets and passes such as the 210 and 200 (ticket) or zones 21 and 20 (pass). Eurailpass, the Swisspass, the City Ticket, the City-City Ticket, etc. are also valid for journeys within the CTA, in The ticket machine automatically calculates the zones that compliance with the respective areas of validity. need to be purchased based on the indicated departure and arrival points. From Ticino with a single ticket You can buy tickets for the main destinations in Switzerland (e.g. city tickets, 1-day travelcards, multi- journey travelcards) from AMSA, ARL, PostBus, FART, Travelling outside the CTA FFS, FLP and TPL. Further information can be found at arcobaleno.ch/Switzerland. An Arcobaleno ticket or pass holder wishing to travel outside the CTA must combine their ticket/pass with an Ticino Event onward ticket from the last stop of the valid ticket/pass With a Ticino Event ticket you are entitled to 20% dis- zone until their destination. count on your journey using public transport (train/ post-bus/bus) to the events advertised regularly on the • Example: the holder of an Arcobaleno pass for all arcobaleno.ch website. The ticket may also entitle you zones wishes to travel from Lugano to Zurich: if the to an additional free or discounted service. Additional train does not stop between Bellinzona and the border info: arcobaleno.ch/ticinoevent. of the CTA, the holder has to purchase a ticket from Bellinzona to Zurich.

For further information please contact the ticket counters.

40 41 Refunds Travel discounts and special arrangements If a journey cannot be completed, short-journey tickets, single tickets and 1-day travelcards can only be refunded Children and young people if returned before their validity period. Weekly passes can- Accompanied children up to the age of 6 travel for free not be refunded.Unused or partially used monthly passes, without a ticket. annual passes, group tickets, multi-day travelcards and Unaccompanied children and young people aged 6 to 16 multi-journey travelcards may be refunded under certain must pay the reduced fare. conditions. For further information and any requests for refund, please Soldiers contact the ticket counters. Soldiers travel freely on all CTA routes when they are car- rying their marching orders and are in uniform or have proof of their authorisation to travel in civilian clothing. Members of the Swiss army in uniform or with a corresponding authorisation receive: single tickets within the Supplements network, 1-day travelcards and multi-journey travelcards at the reduced fare. The supplements to be paid on certain journeys (trains, car- Army dogs are transported free of charge provided that riages or PostBus routes) must also be paid by Arcobaleno they are registered on the marching orders. ticket or pass holders. Civil Protection Officers With their personal pass, civil protection officers receive ordinary single or return tickets at a reduced price during their period of service. Public Transport and golden age Police Officers on duty Driver who volutarily depose for good their drive licence are Police Officers in the cantonal and municipal police forces, entitled to purchase a two months trial half-fare travel card as well as officers from the Swiss and foreign border police at a special price of CHF 33.–. Furthermore they will receive travel for free without any ticket while on duty. a vaucher valid for the following offers: Uniformed police officers (when they travel alone or as • CHF 150.– discount on an annual pass a group) and police officers in civilian clothing (if two or Arcobaleno (min. 2 zones). more officers travel together) may travel in 1st or 2nd class • CHF 200.– discount on an annual GA without a ticket. travel card 2nd class. • CHF 250.– discount on an annual GA Dogs and small animals travel card 1st class. In principle you must pay the reduced 2nd class fare for your dog. Small dogs up to 30cm high at their shoulder blades, cats and small domestic pets are transported free of charge as hand luggage provided they are in a carrier, basket or other suitable container.

42 43 Passengers with disabilities Only passengers that hold a «disabled passenger ID card», are considered to be disabled: • passengers with disabilities must always be accompanied and are therefore authorised to travel with a travel companion and/or guide dog for the blind • the disabled passenger or travel companion must carry a valid ticket. • the disabled person and their travel companion travel for free on the urban lines in zones 100, 150, 200 and 300 with the ID card for blind and visually-impaired passengers. Passengers with disabilities can also travel unaccompanied.

Seats Tickets and passes Arcobaleno entitle to travel within the zones of validity and the class purchased. Transport companies seek to offer to all travelers a place to sit, however this can not be guaranteed. The trains, particularly the ones offering regional transport, are approved for the transport of travelers standing. The lack of free seats in 2nd class does not give any right to travel in the 1st class without purchasing or obliterate the ticket for class change before boarding the train.

Bicycles For the transportation of bicycles, please contact the companies that offer this service directly: Blenio Bus Service www.autolinee.ch PostBus www.autopostale.ch FART www.centovalli.ch FLP www.flpsa.ch FFS www.ffs.ch/bici TILO www.tilo.ch SNL (Boats only) www.lakelugano.ch

44 45 Closer to you. Arcobaleno rewards your loyalty.

Discounts, special offers and bonuses for annual pass holders The idea behind the loyalty program, which was cre- ated thanks to the support of various partners that decided to participate in the project, is to reward the loyalty of annual pass holders with special privileges and various opportunities to make savings. The loyalty program offers a special annual deal (with special offers that are valid for the whole year) and four seasonal deals (competitions and special offers every three months). The deals are divided into four areas: shopping and services, sport, education and culture, and travel and free time. All details can be found on arcobalenopremia.ch