Toll Systems & Operations
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TOLL SYSTEMS & OPERATIONS REPRESENTATIVE PROJECTS NEW HAMPSHIRE DEPARTMENT OF TRANSPORTATION (NHDOT) STATEWIDE TOLL CONSULTING SERVICES – Hookset, NH Since 2005, Jacobs has continuously provided toll system consulting services to NHDOT, including support for THOUGHTFUL, EFFECTIVE SOLUTIONS TAILORED TO CLIENTS’ NEEDS the toll collection system, customer service center, violations processing, toll technology, and operations planning, as well as technical consulting for various special initiatives. Recent efforts include program Our diverse staff of toll operations and technical specialists is at the forefront of planning, developing, management support during procurement and upgrades of the conventional toll collection system consisting of New Hampshire Department of procuring, implementing, monitoring, and supporting tolling systems, back office, managed lanes, and 91 lanes and 10 plazas, risk assessment studies, and the preparation of Requests For Proposals to procure back Transportation (NHDOT) next-generation toll technology systems. We offer fresh and innovative ideas along with successful office systems and operations services as well as to upgrade some conventional toll collection systems at experiences working side-by-side with our clients from across North America and around the world to several of their plazas. develop practical, timely, and effective solutions that are tailored to each organization's goals. WASHINGTON STATE DEPARTMENT OF TRANSPORTATION (WSDOT) GENERAL TOLL CONSULTANT SERVICES – Seattle, WA TOLL SYSTEMS & OPERATIONS SERVICES Jacobs is providing strategic advice and project management services to the WSDOT Toll Division, which manages statewide toll planning, development, delivery, and toll operations. We support toll planning and Business Rules and standards development, toll payment enforcement, toll rate and fee setting, adjudication process assistance, Project Development Procurement Support Requirements Gathering toll operations, system maintenance, concepts of operations, procurement support, and business rules Washington State Department development. In addition, Jacobs was the lead for toll systems development and implementation of All of Transportation (WSDOT) Electronic Tolling on the SR 520 Floating Bridge, the SR-99 Toll Tunnel, and the I-405 Express Toll Lanes. Proposal Evaluation and Implementation Oversight System Detailed Design Contract Negotiation Review RHODE ISLAND DEPARTMENT OF TRANSPORTATION (RIDOT) RHODEWORKS TRUCK TOLLING PROGRAM – Providence, RI Transaction and Financial Testing Observation and Jacobs is providing support to RIDOT in managing the implementation of a statewide tolling program for large Reconciliation Defect Tracking commercial vehicles. Jacobs provides a range of services, including preliminary civil design plan development, toll system requirements, procurement, local environmental permitting, and completion of several Environmental Assessments for NEPA approval. Jacobs worked directly with multiple stakeholders that were critical to the success of the project, including design-build contractors, the Rhode Island Turnpike and Bridge Authority, Rhode Island Department of Environmental Management, and the Federal Highway Administration. Rhode Island Department of Transportation (RIDOT) METROPOLITAN TRANSPORTATION AUTHORITY (MTA) ALL ELECTRONIC TOLLING (AET) CONVERSION PROJECTS – New York, NY For the Triborough Bridges and Tunnel Authority (TBTA), Jacobs is providing a variety of technical consulting services as part of its ITS and Toll On-Call contract covering a range of efforts. Specific to tolling, Jacobs provided support during the conversion of 4 bridges and tunnels from Cash/E-ZPass to All Electronic Tolling. Jacobs provided technical support for the removal of the toll lane gates and the implementation of a video enforcement system. Additionally, Jacobs completed the Design for Installation of Variable Message Signs (VMS) and supported the TBTA in replacing the VMS by providing complete engineering design plan sets. Metropolitan Transportation Authority METROPOLITAN WASHINGTON AIRPORTS AUTHORITY (MWAA) DULLES TOLL ROAD SYSTEM REPLACEMENT – McLean, VA Jacobs recently assisted with management of the roadside toll system replacement on the Dulles Toll Road. Jacobs provided the necessary structural and civil engineering expertise to develop a scope of work and cost estimate for two change orders to have the vendor complete this work. Jacobs worked with MWAA and the vendor to incorporate those changes into the critical path schedule with minimal downstream disruption. Our team traveled with MWAA to observe Factory Acceptance Testing at the vendor’s test track. MWAA relied solely on Jacobs to observe that testing to ensure the system was ready for installation of the first lane. Dulles Toll Road CONTACT US TOLL SYSTEMS & OPERATIONS Russ McCarty, PMP Jay Johns Toll Systems & Ops Leader Director of Toll Technology Phone: 253.219.4127 Phone: 203.506.6861 Email: [email protected] Email: [email protected].