Faculty Experiencing an Error When Attempting to Enter Grades Via Banner SelfService Fix

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Faculty experiencing an error when attempting to enter grades via Banner SelfService fix Warning: The browser you are using is not supported. The Banner Self‐Service web sites use web technologies (i.e., JavaScript, Cookies, and Java) that may not be supported or enabled in your browser. You do not need to use a supported browser from the list below to use Banner SSB, but it is highly recommended. Also, it is recommended that all Add‐on Toolbars (ex: Google, Yahoo, AOl, etc..) be disabled. The running of these toolbars could cause numerous performance issues, as will branded browsers utilized by certain online providers. Such issues include, pages not correctly displayed & premature time out issues within the portal. *A fix for Internet Explorer 7.x is outlined below. Supported Browsers: Windows Macintosh • Internet Explorer 5.x (latest version), OS 9 6.0 SP2 and 7.0* • Netscape 7.0 • Safari 4.0 Beta OS X v10.3 • Netscape 7.2 and 8.1 • Netscape 7.2 • Mozilla Firefox Versions 1.5.0.1 Thru • Mozilla Firefox 1.5.0.1 & 1.7.12 2.0.0.20 • Safari 1.3.9 OS X v10.4 • Netscape 7.2 • Mozilla Firefox 1.5.0.1 & 1.7.12 • Safari 2.0 & 4.0 Beta *Internet Explorer 7.0 settings require adjustment. SSL 3.0 (Secure Sockets Layer) must be selected. From your IE 7.x browser, select Tools from the menu, select Internet Options from the sub‐menu, and select Advanced. From the Advanced tab Scroll down to the Security Section, and select SSL 3.0 as shown here. Click Apply and OK. You must Close & Restart your browser for changes to take effect. For assistance please contact the College Technical Support Line at 215‐496‐6000 Option #1 or via email at [email protected]. The Helpdesk is staffed M‐F 7:30AM‐7:00PM and Sat 8AM‐2PM. .

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