Section 38 - Public Interest Assessment Submission

Application for the conditional grant of a Tavern Restricted Licence

Premises Name: Grand Central Applicant: Grand Central KTA Pty Ltd Location: Tenancy 11, Tambrey Village Commercial Development, Bathgate Road Karratha WA

Prepared by:

Office 2, 48 Kishorn Road, Applecross WA 6153 Ph 08 9316 8699 Fax 08 9316 9699 [email protected] www.hospitalitytotalservices.com.au This Submission is not to be copied in part or its entirety by any person without prior written consent from Hospitality Total Services (Aus) Pty Ltd. Failure to do so may result in legal action

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Contents

1 Introduction 3

2 Location and Locality 5

3 Venue and Operation 22

4 Background of Applicant 35

5 Legislative Framework – Liquor Control Act 1988 43

6 Public Interest 48

7. Section 38 (4) (a) of the Act – Harm or Ill-health 60

8 Applied Research Section 38 (4) (a) of the Act – Harm or Ill-health 64

9 Community Consultation 71

10 Section 38 (4) (b) of the Act – Impact on Amenity 73

11 Section 38 (4) (c) of the Act – Offence, Annoyance, Disturbance or Inconvenience 76

12 Summary 79

13 Advertising 79

14 Figures 81

15 Attachments 82

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1 Introduction 1.1 Grand Central KTA Pty Ltd (the Applicant) is seeking approval from the Director General at the Department of Local Government, Sport and Cultural Industries (DLGSC) for the conditional grant of a Tavern Restricted Licence for the premises to be known as Grand Central, to be located at Tenancy 11 at the Tambrey Village Commercial Development, Bathgate Road Karratha WA.

1.2 This Public Interest Assessment (PIA) submission has been prepared by Hospitality Total Services (Aus) Pty Ltd on behalf of the Applicant, and the application is in accordance with Section 41 of the Liquor Control Act 1988 [the Act] which states:

LIQUOR CONTROL ACT 1988 - SECT 41 Section 41 of the Act provides for a Hotel License which has sub categories including a Hotel License, a Hotel Restricted license, a Tavern License, a Tavern Restricted License and a Small Bar License. These types of licenses have different types of restricted trading conditions which differentiate them from each other.

LIQUOR CONTROL ACT 1988 - SECT 41 41 . Hotel licence, kinds, conditions and effect of (1aa) For the purposes of this Act, where a hotel licence is not subject to any condition referred to in subsection (4) and is subject to — (1) For the purposes of this Act — (a) where a hotel licence is not subject to any condition referred to in subsection (4) and is not a small bar licence it shall be referred to as a tavern licence; and (c) where a tavern licence is subject to a condition — (i) prohibiting the sale of packaged liquor; and (ii) restricting the sale of liquor to be consumed on the licensed premises, it shall be referred to as a tavern restricted licence, and an application may be made for a tavern licence or a tavern restricted licence if the applicant does not seek a licence for a hotel offering accommodation, or for a hotel restricted licence only.

1.3 The Applicant has diligently addressed the matters relating to both the primary and secondary objects of Section 51 of the Act, and Section 38(2)(4)2 in this PIA, as required by the Director’s Policy on Public Interest Assessment3 submissions, last amended 3 October 2018.

1.4 The documentation for this application is in accordance with Section 684 of the Liquor Control Act 1988, and has been compiled by Hospitality Total Services (Aus) Pty Ltd on behalf of Grand Central KTA Pty Ltd.

1.5 The population of the City of Karratha is expected to increase and accordingly a number of new developments are being undertaken to cater to the increasing population. This includes the Tambrey Village Shopping Centre development, the location of the proposed premises.

1 http://www.austlii.edu.au/au/legis/wa/consol_act/lca1988197/s5.html 2 http://www.austlii.edu.au/au/legis/wa/consol_act/lca1988197/s38.html 3 http://www.rgl.wa.gov.au/docs/default-source/rgl/publicinterestassessment.pdf?sfvrsn=8 4 http://www.austlii.edu.au/au/legis/wa/consol_act/lca1988197/s68.html 3 www.hospitalitytotalservices.com.au

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Figure 1: CGI images of Tambrey Village Shopping Centre (Source: LandCorp)

1.6 The American themed Grand Central (subject to approval) will be independently owned and operated by Grand Central KTA Pty Ltd of the Blanche Bar Group, who are successfully operating Blanche Bar, Blanche Bar Catering, Rambla Bar & Bistro and Fiorita Deli in the public interest.

1.7 The name of the premises ‘Grand Central’ reflects famous New York city subway station, and their logo and branding for the premises reflects the same.

1.8 Approval of the application will permit the Applicant the flexibility to provide a product range and service that caters to the requirements of local residents, and those resorting to the locality (Attachment 1 – Sample Food and Beverage Menu).

1.9 The premises will be operated as per industry best practice, with focus on providing a diverse, convenient and contemporary offering of products and services to cater to local residents and visitors to the new Tambrey Village Shopping Centre development.

1.10 The range to be stocked (subject to approval) will include a range of low-alcohol alcohol products including mid-strength, low-strength and alcohol free (0.5%) wine and beer, to encourage responsible consumption.

1.11 The premises will strictly abide by the Karratha Liquor Restrictions, the Pilbara Liquor Restrictions (where applicable), the resolutions of the West Pilbara Liquor Accord, the Policies of the Director of Liquor Licensing as they apply to Tavern Restricted premises in regional WA and any conditions imposed on the licence in the public interest.

1.12 The experienced and responsible Applicant submits they have diligently considered the harm and ill health that can be caused by the use of alcohol as per Section 38(4) of the Act, and will put into place a robust harm minimisation strategy (Attachment 2 – HMP) to minimise any adverse effects to the local community.

1.13 The Applicant will incorporate substantial CCTV both internally and externally covering all of the entry and exit points in accordance with the Director of Liquor Licensing’s Policy on Safety and Security at Licensed Premises.

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1.14 The Applicant’s experience operating in the region will be invaluable in creating a new premises that can cater to the requirements of consumers, while mitigating the potential of harm and ill health that can be caused by the misuse of liquor.

1.15 The application has the support of the local community, with 426 Consumer Surveys (Attachment 3) that predominantly support the conditional grant of the application in the public interest.

1.16 In addition to the Consumer Surveys, the Applicant has also received numerous letters of support from local businesses and prominent members of the community (Attachment 4).

1.17 The Tambrey Village Commercial Development is part of the larger Tambrey Neighbourhood Centre (as defined by the WA Department of Planning) and will incorporate a range of amenity to cater to those residents living in the western area of Karratha.

1.18 The Centre and the premises have DA approval for the ‘Tavern’ use.

1.19 The Applicant has engaged the specialised expert design services of Hospitality total Services (Aus) Pty Ltd to design all aspects of the premises including the Front of House, Interior Design and the important Back of House Kitchen and Bar Servery.

2 Location and Locality 2.1 The proposed Grand Central is to be situated at Tenancy 11 at the Tambrey Village Commercial Development, Bathgate Road Karratha WA, as reflected below”

Grand Central

Figure 2: Tambrey Village proposed site plan (Source:https://karratha.wa.gov.au/sites/default/files/uploads/2016_0 9_222%20Tambrey%20Development%20Plan%20713-222%20v.pdf)

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2.2 The image below shows the 3km radius surrounding the premises, which makes up the ‘defined locality’ as prescribed by the Director’s Public Interest Assessment Policy, last amended 3 October 2018:

Figure 3: 3km specified locality surrounding the proposed premises (Source: https://www.zeemaps.com/map?group=3338376&add=1#)

2.3 For the purposes of this submission, the defined locality (as identified above) includes the suburb of Nickol, (where the proposed premises will be located) as well as Baynton, Millars Well and Pegs Creek in the City of Karratha.

2.4 Karratha Located in the Pilbara region of Western Australia, some 1535 kilometres North of Perth, the town site of Karratha derives its name from the pastoral station from which the land was used to create the town site. It was gazetted in 1969, and was developed by the government to provide land for the community supporting the Pilbara Iron Ore industry established in the region in the 1960s. Karratha is an Aboriginal word meaning "good country" or "soft earth".

2.5 “Karratha is an Australian city adjoining the port of Dampier in the Pilbara region of Western Australia, which was established in 1968 to accommodate the processing and exportation workforce of the Hamersley Iron mining company and, in the 1980s, the petroleum and liquefied natural gas operations of the North West Shelf Venture. At the 2011 census, Karratha had a population of 16,475. The city's name comes from the cattle station from which land was reclaimed for the development. Karratha in the local Aboriginal language means 'good country' or 'soft earth'. The city is the seat of government of the City of Karratha (formerly the Shire of Roebourne).

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Karratha is located approximately 1,535 kilometres (954 mi) North of Perth and 850 kilometres (528 mi) south of Broome on the North West Coastal Highway. Karratha is composed of 9 main suburbs: Karratha City Centre, Bulgarra, Pegs Creek, Millars Well, Nickol, Nickol West, Baynton, Baynton West, Tambrey and one industrial area, known as both the LIA (Light Industrial Area) and KIE (Karratha Industrial Estate). Karratha's housing development continues, with new villages and suburbs being built. Baynton West is currently being developed. Also a new suburb going East of Bulgarra with an indigenous name, Mulataga has received Council approval. There is current Figure 4: Birds eye view of Karratha development of a second Industrial Estate: Gap Ridge which is West of the city, past the cemetery.”5

2.6 Local History Continuous occupation and ancestry of the Ngarluma, Yindjibarndi, Martuthunia, and Yaburara peoples stretches back more than 30,000 years.  In 1818, Captain Phillip Parker King was commissioned by the Admiralty to travel to the neighbourhood of Rosemary Island "to discover whether there be any river in that part of the coast likely to lead to an interior navigation into the great continent". King, on the 'Mermaid' arrived in the Dampier Archipelago, named the Intercourse Islands, Lewis and Enderby Islands and Nickol Bay.  In 1887 the Roads District of Nickol Bay was abolished and the Roebourne Roads Board District gazetted. The Towns of Roebourne and Cossack were proclaimed as Municipalities.  Over time the area of the Roebourne Roads Board was reduced to form various other Road Districts, including Ashburton, Tableland and Port Hedland.  Roebourne Municipal Council was dissolved in 1906 and included in the Roebourne Roads Board and in 1910 the Town of Cossack was abolished.  East, West and Central wards were gazetted in 1914 and in 1916 the number of members for each ward allocated.  The Roebourne Roads Board became the Shire of Roebourne in 1961 and in 1971 the area of the shire was reduced to 5900 square miles, including Roebourne, Cossack, Whim Creek, Point Samson, Wickham, Karratha and Dampier and the stations Karratha, Mardie, Mt Welcome, Woodbrook, Warambie, Pyramid, Sherlock, Mallina and Cooya Pooya.  With the beginning of the Iron Ore industry in the early 1960s, Dampier was chosen as the Port for Hamersley Iron's operations and it signalled the beginning of major development in the shire. With the introduction of jet aircraft, regular passenger flights to the unsealed Roebourne airport were discontinued and in 1966 Hamersley Iron constructed a sealed airport, then the Dampier Airport.  Planning for the construction of Karratha began in 1968 and land was excised from Karratha Station pastoral lease. Wickham's first permanent buildings were begun in 1970 and from this time the Shire of Roebourne was faced with increasing responsibilities.  In December 1970 the Minister for Local Government recommended that all councillors resign and that a Commissioner be appointed, the rationale being that a Commissioner would be more able to obtain financial assistance from the State Government. The

5 www.en.wikipedia.org/wiki/Karratha 7 www.hospitalitytotalservices.com.au

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Ratepayers Association of the time wanted council to defer the decision until the government could assure them that:  The centre for the shire would remain at Roebourne, and  Roebourne would be able to develop without interference by the government  The Shire Councillors resigned in January 1971 and Mr WG Klenk was appointed as Commissioner. Mr PJ Carly succeeded him in July 1972.  Karratha became the administrative centre for the Shire of Roebourne in 1975 when Shire offices were relocated to Welcome Road.  The Commissioner remained in place until elections of councillors were held in May 1976.  On 1 July 2014 the Shire of Roebourne became the City of Karratha.”6

2.7 Karratha has also been referred to as the ‘City of the North’ in Western Australia, and is predominantly viewed as the major hub of mining, administrative, civic, retail, medical and education in WA’s North West, Pilbara region.

2.8 This is referred to in the 2012 – 2022 Strategic Community Plan by the Shire of Roebourne which states: “Together we will work towards achieving the “City of the North” dream and building a sustainable and one of the most attractive, stable and liveable Local Government Areas in the region.”7

2.9 The Shire of Roebourne, Strategic Community Plan 2012 – 2022 also states: “Roebourne is a Shire on the move. With nearly $70 billion dollars’ worth of resource related infrastructure projects Figure 5: Background on the Shire of Roebourne under construction in the West Pilbara, (Source:http://karratha.wa.gov.au/sites/default/files/Assets/Docu ments/Document%20Centre/Strategic_Community_Plan_2012- and a further $23 billion under 2022.pdf) consideration, there is significant demand for labour and land. Building on a period of sustained growth, the current estimated population of 30,000 is forecast to increase to nearly 40,000 in the next 10 years. To cater to this, subdivision approvals have been running at an average of almost 600 each year in Karratha alone, with proposals to provide a further 13,000 sub divisions over the next 10 years.

The Shire of Roebourne, along with its State and Federal counterparts and industry partners, have developed a number of plans to diversify the local economy, release bottlenecks and improve the overall quality of life in the region. Recognising the value of the Shire’s vibrant and cohesive community, millions of dollars’ worth of community infrastructure upgrades are being put in place.

Broadly these are focussed on: • Delivering housing affordability and diversity

6 http://karratha.wa.gov.au/city-history 7 http://karratha.wa.gov.au/sites/default/files/Assets/Documents/Document%20Centre/Strategic_Community_Plan_2012- 2022.pdf 8 www.hospitalitytotalservices.com.au

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• Improving health and medical services • Ensuring high quality education • Providing a range of formal and informal recreation amenities • Enhancing the diversity of retail and other commercial services • Attracting and retaining a skilled workforce • Maintaining efficient transport linkages

At the forefront of these projects is the Karratha - City of North Plan, which seeks to position Karratha as the primary town in the Pilbara offering an extended range of retail and community services. The vision is a more liveable and compact regional city. “The Karratha City of the North (KCN) Plan offers a ‘roadmap’ for the transformation of Karratha from a resource town into a regional city of the north.” The community projects delivered so far under the Karratha City of the North (KCN) Plan include Pam Buchanan Family Centre, Frank Butler Community Centre, Cattrall Park Redevelopment, The Youth Shed, Bulgarra Sporting Precinct, and Permanent Playground Shade” (Emphasis added)

2.10 As the main service centre for the mining activity in the Pilbara region, Karratha as a regional centre holds particular significance:

Figure 6: Excerpt from Karratha - City of the North (Source: www.karratha.wa.gov.au)

2.11 The mining industry based in Karratha is described below: “Karratha is located in WA’s famous Pilbara region. Some 1500km North of Perth, Karratha was developed in the 1960s to support Hamersley Iron’s iron ore operations and continued to grow thanks to its proximity to the offshore North West Shelf natural gas project.

With a population of about 12,000 people, it’s a major centre in the region. It’s not just a mining town, it’s also a port – exporting much of the regions primary resources from close to where they are mined or captured. Local mining operations include iron ore, sea salt, natural 9 www.hospitalitytotalservices.com.au

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gas and ammonia. Major industry players include Rio Tinto and Hamersley Iron.

Karratha is also the nearest centre to Chevron’s multi-billion dollar Gorgon Gas Project, which is a massive sub-sea project, including a liquefied natural gas plant which is being built on Barrow Island. It is believed the gas fields contain 35.3 trillion cubic feet of natural gas and may be operable for some 60 years.”8

2.12 Regional overview for the Pilbara: “The Pilbara is the major resource region for WA and the nation, exporting a wide range of mineral and petroleum commodities. The region has enjoyed the most rapid expansion of Iron Ore production in history, in addition to hosting the construction of some of the largest gas projects in the world… The mean taxable income (MTI) for the Pilbara reinforces the perception of the region as an economic powerhouse, as it has had the highest average income of any region in WA in the 15- year period to 2012-13. In 2012-13, the MTI for the Pilbara was 83,423 which was significantly higher than the regional average of 60,000 and the Perth average of $66,680.”

2.13 As outlined in the document ‘Karratha City of the North’ Summary (Attachment 6); “The pressure on urban areas is increasing; Australia’s capital cities make up 64% of the country’s population. There is no major urban centre outside of the Perth metropolitan area in the state’s North-West, despite being the biggest contributor to the economic activity. Establishing Pilbara cities will enable the growing population to be distributed across the state, and help to alleviate the growth pressure on Perth as the capital city. Within the Pilbara, Karratha as part of the SoR is central to the current resources surge, with companies operating and developing multi-billion dollar oil, gas and mineral projects within the municipality and often locating a significant workforce in Karratha. The State Government recognises the opportunities for capitalising on this natural abundance, with a view to turning Karratha into a city of the north - a destination of choice for individuals and businesses wanting to take advantage of the area’s strategic importance.”

“There is also a strong correlation between the process of urbanisation and economic growth. Karratha as an urban centre provides a concentration of services and infrastructure, labour, skills, entrepreneurship and markets, which can harness opportunities in the region. Accordingly, it is a key generator of economic activity. This economy is a critically important engine for supporting the development of the national economy, and achieving national growth goals. A well-functioning Karratha as future city will be a critical component of the national competitive advantage.”

“There is a need for a whole-of-town approach to upgrade Karratha to address population growth and support the growth in employment nodes to ensure that the delivery of housing demand is met with matching infrastructure and community facility requirements. KCN Plan takes a whole of town approach to ensure that the future requirements for Karratha as a city are mapped out to meet the demand for a sustainable community in an orderly and planned way, and investment can be well targeted and timed.”

2.14 Karratha is also developing to ensure that the town becomes more economically attractive for people to live in. This includes the residential development as part of the new Tambrey Neighbourhood Centre, which is hoped to drive down residential housing prices and rents, which have previously been viewed as an obstruction to more residents moving into the locality.

2.15 Tambrey Village Shopping Centre

8http://www.miningoilgasjobs.com.au/life-in-australia/the-land,-people-and-information/key-industry-locations/karratha- wa.aspx 10 www.hospitalitytotalservices.com.au

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A media statement by the (then) State Government outlined: “Regional Development and Lands Minister Brendon Grylls said the Tambrey Neighbourhood Centre was one of several significant Pilbara Cities projects that would transform Karratha into a modern city offering highly desirable amenity and lifestyle.

“In response to Karratha’s need for housing, the consortium aims to deliver a variety of accommodation in Stage 1 including small lot townhouses, low-rise apartments, short-stay apartments and potentially a backpacker’s hostel,” Mr Grylls said.

“Additionally, consortium member Foundation Housing will focus on meeting the urgent need to deliver affordable housing for key service workers in Karratha.”

Stage 1 of the Tambrey Neighbourhood Centre is also expected to include a small supermarket; medical centre; speciality shops; and offices which will connect to LandCorp’s adjacent Tambrey residential estate by a pedestrian bridge.

The Minister said the draft concept plan put forward by the proponents would be further refined through a public consultation process and assessment by the Shire of Roebourne.

FJM Equities Pty Ltd director Adrian Fini said the consortium was eager to accept the challenge put out to the private sector by the State Government to get involved in the development of the Pilbara.

“Our consortium members experience in the region means we have a real understanding of the broader issues facing the Pilbara and in our concept plan we placed great importance on developing meeting places for people to socialise, conduct business, shop, enjoy entertainment and participate in leisure activities,” Mr Fini said.

North West MLA Vince Catania welcomed the announcement saying the development will bring about the changes needed in Karratha for some time.

“The Pilbara Cities project is about turning places like Karratha into modern affordable cities that will encourage people to want to live in the Pilbara and grow their families there.” Mr Catania said.9

2.16 Tambrey Village Shopping centre, the location of the proposed premises is a major new retail centre that will be built at the intersection of two major roads in Karratha: Damper Highway and Bathgate Road. The shopping centre is to bring a much needed convenience shopping alternative for the local residents of West Karratha. Business owners will be able to capture a market with almost double the national average household income and an unemployment rate of 1.75%. The Tambrey Village catchment area has a population of 10,700 with estimated growth to reach 15,000 residents by 2030.

2.17 With respect to the retail offering to be available at Tambrey Village Shopping Centre, LandCorp has provided the following outline: “According to LandCorp, the purchase will also kickstart the overarching Tambrey Neighbourhood Centre project, a 10 hectare residential and commercial precinct first mooted in 2010. Site details:  1.76ha mixed-use site  Zoned "Town Centre"

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 Prime frontage onto Dampier Road, Bathgate Road and Tambrey Drive The development of a neighbourhood styled shopping precinct would support the surrounding established residential area and complement services and infrastructure provided in the City Centre. As a mixed-use medium density residential and commercial development opportunity, the site could cater to a variety of land uses that include:  Retail and commercial space  Residential dwellings  Small supermarket  Medical centre  Specialty shops  Food and beverage outlets”10

Figure 7: Tambrey Village Shopping Centre, Artist’s Impression (Source: LandCorp)

2.18 The shopping centre has been designed with a modern style and will include 220 car bays. Tenants of the centre will also be exposed to over 14,000 cars passing daily along the busy roads.

2.19 The master planned and approved retail and commercial precinct within the developing Tambrey Neighbourhood Centre development will include a range of businesses within the centre, which would cater to the contemporary needs of consumers. The proposed Grand Central will add significant convenience to this precinct, particularly those who undertake their general household provisioning at the new shopping centre.

2.20 The shopping centre has ample parking, street access and caters to residents and visitors to the locality, with a strong focus on providing a primary centre to those living in the western suburbs of Karratha, obviating the requirement for them to go into the main town centre for their household provisioning.

10 https://www.landcorp.com.au/Residential/Karratha-Tambrey/For-Sale/ 12 www.hospitalitytotalservices.com.au

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Figure 8: Land distribution of City of Karratha (Source: https://www.landcorp.com.au/Residential/Karratha-Tambrey/) 2.21 As well as commercial development, the new Tambrey Neighbourhood Centre will also incorporate some medium-density housing options. ““In response to Karratha’s need for housing, the consortium aims to deliver a variety of accommodation in Stage 1 including small lot townhouses, low-rise apartments, short-stay apartments and potentially a backpackers hostel,” Mr Grylls said.”11

2.22 Below is an extract from The West Australian, describing the new Tambrey shopping centre precinct:

Figure 9: Extract from the article ‘Tambrey Shopping centre set to boost employment, liveability’ (Source: https://thewest.com.au/news/pilbara-news/tambrey-shopping-centre-set-to-boost- employment-liveability-ng-b881104057z)

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2.23 The additional population anticipated to be residing in the Tambrey Neighbourhood Centre development and other new developments in Karratha will include a substantial increase in consumers, thus subject to approval in the public interest.

2.24 Below is an excerpt from google maps showing the immediate surroundings of where the new shopping centre will be placed (denoted by X). As can be seen the shopping centre will be surrounded by a lot of residential property:

Figure 10: Locality of future shopping centre

2.25 Located approximately 4 km’s West of the Karratha City Centre, the Tambrey Village Shopping Centre development incorporates new commercial, residential and retail precincts, providing convenience, amenity and activation of a currently unused area in the suburb of Nickol in Karratha.

2.26 The new development is described as being; “A major new retail center is proposed to be constructed at the intersection of major roads, Damper Highway and Bathgate Road, West Karratha.

Known as Tambrey Village, the new center will finally provide a convenience shopping alternative for local residents. Having no competition within the primary trade area, retailers will be able to capture a market with almost double the national average household income and an unemployment rate of 1.75%.

Located on the Corner of Damper Highway and Bathgate road, Tambrey Village will finally provide a convenience shopping alternative to the expanding resident areas of West Karratha. With no competition within the primary trade area, this development offers the opportunity for retailors to capture a market with almost double the national average household income and an unemployment rate of 1.75%. Within the Northwest's largest City of Karratha (population 22,000), the Tambrey Village catchment area has a population of 10,700 and predicted to grow

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to 15,000 residents by 2030. There are 5 schools within 2 kilometres of the development, housing over 3,000 students.

The modern styled shopping centre offers all tenants direct exposure to all 220 car-bays and over 14,000 cars passing daily. Due for to completion open early 2020, there are limited leasing opportunities remaining.”12

2.27 A Neighbourhood Centre, as defined in the ‘State Planning Policy 4.2: Activity Centres for Perth and Peel’13 states (Emphasis added): “5.1.2 Neighbourhood and local centres (1) Neighbourhood centres are important local community focal points that help to provide for the main daily to weekly household shopping and community needs. They are also a focus for medium density housing. There are also many smaller local centres such as delicatessens and convenience stores that provide for the day-to-day needs of local communities. (2) Neighbourhood and local centres play an important role in providing walkable access to services and facilities for communities. These centres should be recognised in local planning strategies, and also in structure plans for new urban areas.”

2.28 Further, the Applicant submits that the approval of Grand Central as part of the new comprehensive offering at the new Tambrey Village Shopping Centre will also support the diversification of jobs in the locality, and provide employment for the families of workers employed at the mining facilities located in Karratha and surrounding areas.

2.29 This is supported by Woodside seeking to house some of their FIFO workforce in the Tambrey Neighbourhood Centre: “WA oil and gas giant Woodside is being lobbied to take the “common sense” approach and build its new workforce accommodation in Tambrey to help facilitate construction of Karratha’s second shopping precinct. One of the tender applications for Woodside’s new workforce accommodation would have Woodside occupy the vacant land at the corner of Dampier Highway and Bathgate Road. This would then underpin development of the Tambrey Neighbourhood Centre, a small retail and commercial precinct first mooted in 2010.

City of Karratha Mayor Peter Long said the City held a strong preference for locally based workforces. “Where (temporary workers accommodation) is required, the City’s preference is for those people to be accommodated in more permanent forms of town-based accommodation that are well integrated into existing neighbourhoods,” he said. “While the council is supportive of integrated town-based options, and is aware of the discussion around the Tambrey site, a final position and decision to support or not support a particular model will be made when a proposal is lodged.”

Landcorp West Pilbara regional manager Travis McNaught said early discussions with proponents interested in developing parts of the Tambrey site were being held. Other tender options on the table for Woodside are the redevelopment of Bay Village on the outskirts of Nickol or extension of existing TWA camps outside of town. A Woodside spokeswoman said they were currently undertaking commercial evaluations on the proposals. “Woodside is working closely with the City of Karratha, State Government and community stakeholders to select the preferred option for long-term accommodation facilities in Karratha for its FIFO workforce,” she said.

12 https://www.realcommercial.com.au/property-retail-wa-karratha-502825210 13https://www.dplh.wa.gov.au/getmedia/4386f155-219a-405f-97b7-e012e4963683/SPP-4-2activity_centres_policy_2 15 www.hospitalitytotalservices.com.au

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“The development of a new FIFO accommodation facility in Karratha is expected to deliver a significant contribution to the local economy through local employment and contracting opportunities.”

WA Nationals leader Brendon Grylls has signalled his preference for the Tambrey site, saying it would be a step in the right direction. “That project underpinning the Tambrey Neighbourhood Centre—we’re hoping to get a small IGA supermarket and some associated shops—that will be good for that end of town,” he said. “I categorically say I don’t like the idea of redeveloping Bay Village. “Closing down a camp with a barbed wire fence around it on the outskirts of town to build a new one... doesn’t seem to be that smart. “The best way is to have them living in town with their families in my opinion, but if they are going to have FIFO it has to be integrated FIFO without barbed wire fences to help drive further development in Karratha.”14

2.30 As stated in the City of Karratha – Economic Forecast (Attachment 8): “The key employment sectors are mining and construction, and to a lesser extent, retail, transport, education, tourism and property and business services. The major industrial areas are the Dampier and Cape Lambert Ports, with an industrial estate to the South of Karratha. The City's main retail area is the Karratha CBD, with a smaller centre at Wickham. Roebourne features one tertiary institution (Pilbara Institute) and a number of primary and secondary schools.”

2.31 The new Tambrey Village Shopping Centre will provide an important new retail, commercial and hospitality hub in the Nickol locality, provide a number of employment opportunities in Karratha and cater to the requirements of the large number of residents in the area. It will also mean that local residents will no longer need to resort to the Karratha City Centre to undertake their regular household provisioning.

2.31 The State Planning Strategy 205015 is: “the highest order planning instrument in the Western Australian planning system. It is built on the web of interconnections that currently exists across Government.”

2.32 In terms of the impact on Karratha, the State Planning Strategy 2050 is supported by the Regional Strategies/Frameworks and the Pilbara Regional Blueprint (Attachment 9) which states: “The Pilbara Regional Investment Blueprint is our commitment to view our challenges and changing environment as opportunities to be innovative in our thinking, and resilient as a community. The success of the Government of Western Australia’s Pilbara Cities initiative in addressing the land and infrastructure needs of the growing population centres has been critical to revitalising the region. It is also a great example of what is possible if we work together towards a clear, shared vision.”

2.33 With respect to the importance of the development of the Pilbara on the WA and Australian economy, the Pilbara Regional Blueprint notes: “The Pilbara is a globally significant mining and energy region boasting a wealth of resource endowments, dynamic communities, rich Aboriginal culture and stunning natural landscapes. The Pilbara of today offers a glimpse of what a prosperous Northern Australia could be in the future with sustained strategic investment.

The Pilbara region, located in Northern Western Australia, accounts for 20% of the state’s total land mass. Its 507,896km2 equates to two thirds of the area of New South Wales, is twice the size of Victoria and more than five times bigger than Tasmania. A population of just 67,000

14http://www.pilbaranews.com.au/?33073773&fbclid=IwAR2JlMyQU6RfqSGea2RThAUgCB2HMaI3YNGGjhXbRiVjvCQtgT1TbChh 35o 15https://www.dplh.wa.gov.au/getmedia/d698cbff-65c6-4afb-b4b7-9e12e6a3b5dd/FUT-SPS-State_Planning_Strategy_2050 16 www.hospitalitytotalservices.com.au

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people call the Pilbara home. While the Pilbara’s Aboriginal population make up 12% of the total population, there is a diverse mix of cultures and nationalities.

In the last decade the Pilbara has been the powerhouse of economic growth for Western Australia and the nation. Its proximity to Asia and extensive resource endowments have resulted in the Pilbara being recognised as a region of global significance.

The Pilbara’s share of Australia’s Gross Domestic Product (GDP) has risen from 2% in the late 1990’s and early 2000’s, to 6.2% in 2014. The size of the Pilbara’s economy is approximately 55% of New Zealand’s GDP and greater than the individual GDP of 127 of the world’s 189 nation states1.

The Pilbara produces 95% ($62 billion) of the value Western Australia’s iron ore production. The region also services the north-west shelf oil and gas fields, which produce approximately two thirds of Australia’s oil and gas, worth $27 billion2.

The Pilbara will remain a significant contributor to state and national economies. In March 2015, Western Australia had an estimated $179 billion worth of resource projects under construction or in the committed stage of development. A further $118 billion has been identified as being allocated to, planned, or possible projects in the coming years3. The majority of these projects are located in the Pilbara, such as Chevrons’ Gorgon and Wheatstone Liquefied Natural Gas (LNG) projects, on Barrow Island and at Onslow respectively, the Roy Hill Iron Ore mine and expansions of current operating iron ore mines. The production timeframes for these projects range from years to many decades.” (Emphasis added).

2.34 Along with the Blueprint, the Shire of Roebourne Strategic Community Plan 2012-202216 recognises the requirement for the region to expand, and states: “The Shire of Roebourne, along with its State and Federal counterparts and industry partners, have developed a number of plans to diversify the local economy, release bottlenecks and improve the overall quality of life in the region. Recognising the value of the Shire’s vibrant and cohesive community, millions of dollars worth of community infrastructure upgrades are being put in place. Broadly these are focussed on: • Delivering housing affordability and diversity • Improving health and medical services • Ensuring high quality education • Providing a range of formal and informal recreation amenities • Enhancing the diversity of retail and other commercial services • Attracting and retaining a skilled workforce • Maintaining efficient transport linkages.”

2.34 Another excerpt from the Shire of Roebourne (now City of Karratha) Strategic Community Plan 2012-202217 states:

“The main industries in the Shire are resource projects (iron ore and gas extraction), salt production, and cattle and sheep grazing, with some fishing and tourism. The main industry by employment is Construction (10,439 workers), by value added is Mining ($4 billion) and by output is also Mining ($14.3 billion).

16https://karratha.wa.gov.au/sites/default/files/Assets/Documents/Document%20Centre/Strategic_Community_Pl an_2012-2022.pdf 17https://karratha.wa.gov.au/sites/default/files/Assets/Documents/Document%20Centre/Strategic_Community_Pl an_2012-2022.pdf 17 www.hospitalitytotalservices.com.au

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With nearly $70 billion dollars worth of resource related infrastructure projects under construction in the West Pilbara, and a further $23 billion under consideration, there is significant demand for labour and land. Building on a period of sustained growth, the current estimated population of 30,000 is forecast to increase to nearly 40,000 in the next 10 years. To cater to this, subdivision approvals have been running at an average of almost 600 each year in Karratha alone, with proposals to provide a further 13,000 sub divisions over the next 10 years.”

2.35 The Applicant submits that one of the important subdivisions referred to above is the Tambrey Neighbourhood Precinct, and associated commercial amenity.

2.36 The Applicant submits that it is in the public interest to conditionally approve the proposed Grand Central, operating under the strict conditions of the Karratha and Pilbara Liquor Restrictions, to provide convenience and diverse amenity in the new developed Tambrey Neighbourhood Centre.

2.37 Tourism Tourism in Karratha is at an all-time high, in 2018, 372,000 people visited the city in comparison to 167,000 in 2012, showing an 82% increase over the 6 year gap18

2.38 Tourism has been identified in the recent years as being “a key sector to unlock new sources of growth in the Pilbara.” More visitors coming to the region describe the nature-based, aboriginal culture and heritage as reasons to visit the area.

2.39 A big tourism attraction specific to Australia is the opportunity to have an Aboriginal tourist experience. Tourism Western Australia (TWA) have detailed strategies to highlight the strong Aboriginal culture and history found in WA, a lot of which is found in the North of WA including the Pilbara region. 19

2.40 Below is an excerpt from (Attachment 7) Australia’s North West- Tourism Development Priorities, outlining the untapped potential in the Pilbara region that would contribute to Indigenous tourism:

Figure 11: Ideas to boost Indigenous tourism (Source: Attachment 7)

2.41 A vital link to the Pilbara region is the Karratha airport, which caters to 800,000 passengers each year. The entirety of the airport has been renovated over recent years, improving the functionality of the airport (Attachment 8). It is currently handling around 15,000 passenger movements per week; “Karratha Airport is one of the busiest regional airports in Australia approaching One Million passengers per year.”20

18 https://karratha.wa.gov.au/blog/destination-plan-boost-tourism-industry-moves-ahead 19https://www.ecotourism.org.au/assets/Resources-Hub-Destination-Management-Plans/Tourism-in-Western- Australia-2020.pdf 20https://karratha.wa.gov.au/sites/default/files/Assets/Documents/Document%20Centre/Strategic_Community_Pl an_2012-2022.pdf 18 www.hospitalitytotalservices.com.au

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2.42 Significant funding has been focused on leisure facilities and community related services. Recently the city has seen the completion of the Red Earth Arts Precinct (below), the Frank Butler Community Centre, the Pam Buchanan Family Centre, residential development ‘The Quarter’ and the $64 million dollar Karratha Leisureplex (Attachment 8).

Figure 12: Image of the Red Earth Arts Precinct (Source: http://www.redearthartsprecinct.com.au/)

2.43 Population growth Accordingly, data from the Australian Bureau of Statistics 2016 Census (Attachment 5 – 2016 ABS Census Data) for the suburbs of Nickol, Baynton, Millars Wells and Pegs Creek has been used, as required by the Director’s Guideline on ‘Specification of Locality’ as part of the Public Interest Assessment Policy.

2.44 These projected population increases are supported by the Population Forecast (Attachment 9) document attached, produced by the reputable Forecast ID. This forecast predicts that the City of Karratha population will grow by more than 40% over the 30 years until 2036, as demonstrated in the figure below:

19 www.hospitalitytotalservices.com.au

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Figure 13: Excerpt from Population Forecast (Source: Attachment 9)

2.45 Please find below a breakdown of the regions in the City of Karratha:

Figure 14: Regional population growth within the City of Karratha (Source: Attachment 9)

2.46 The relevant suburbs within the 3km defined locality (Nickol, Baynton, Millars Well and Pegs Creek) are forecast to grow from 15,400 residents to 21,120 residents, providing an overall increase of some 5,720.

2.47 This will result in an overall increase in the population in the locality and need for amenity to satisfy this growing demand.

2.48 Late 2018 the McGowan government welcomed a decision made by Rio Tinto to approve Koodaideri mine and rail project funding, located in the Pilbara. To commence in 2019 this project will create more than 2,000 jobs in construction and a further 600 once operational.

2.49 The Applicant also notes that the location of the premises in close proximity to Dampier Highway, will also provide for a more accessible and convenient dining amenity for those passing through Karratha.

20 www.hospitalitytotalservices.com.au

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The Applicant has previously outlined the forecast population growth in Karratha, and notes that a percentage of that growth will be located in close proximity to the proposed premises, in the new Tambrey Neighbourhood Centre.

Figure 15: Location of Tambrey shopping centre (Source:https://karratha.wa.gov.au/sites/default/files/uploads/2016_09_222%2 0Tambrey%20Development%20Plan%20713-222%20v.pdf)

2.50 The Tambrey Neighbourhood Centre Structure Plan has been approved, and along with the commercial development proposed, also contains a significant amount of residential developments in the Tambrey locality, as can be seen in the image below:

Figure 16: Excerpt from Tambrey Neighbourhood Centre Structure Plan (Source:https://karratha.wa.gov.au/sites/default/files/uploads/2016_09_222%20Tambrey%20Development%2 0Plan%20713-222%20v.pdf )

21 www.hospitalitytotalservices.com.au

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2.51 While Karratha has been impacted by the downturn in mining construction in 2011, the residential population of the City of Karratha (LGA) has had steady growth since 2003, as identified in Figure 6 below:

Figure 17: Population data for the City of Karratha (Source: www.economicprofile.com. au/Karratha)

Figure 18: Annual population growth in the city (Source: http://population.city/australia/karratha/)

3 Venue and Operation 3.1 The proposed premises (subject to approval) will be situated at Tenancy 11 at the Tambrey Village Commercial Development, Bathgate Road Karratha WA, and will provide residents and visitors to the Tambrey Village Shopping Centre development with a high quality, food, beverage and hospitality amenity at the new Tambrey Village Shopping Centre.

3.2 The proposed Grand Central will provide a comprehensive product range including alternative and unique products not readily available in the locality.

Premises Fit Out 3.3 The premises, designed by industry specialists Hospitality Total Services, will be fitted out to a high standard as demonstrated at the Applicant’s other premises in Karratha (Blanche Bar and

22 www.hospitalitytotalservices.com.au

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Fiorita Deli), with harm minimisation being a strong design consideration and feature of the premises.

3.4 The Directors of the Applicant company have a long history of hospitality operations in Karratha, and is responsible for lifting the Karratha food and beverage industry standards to those available in major capital cities.

3.5 This high standard is demonstrated in the Applicant’s other Karratha venues Blanche Bar and Fiorita Deli. Please find below images of other premises in Karratha owned and successfully operated by the Applicant:

Figure 19: Internal seating at Fiorita Deli

Figure 20: Alfresco seating area at Blanche Bar

3.6 Subject to approval the premises would create this ambience with a minimalistic design: exposed ceilings, polished concrete floors, contemporary furnishings and multiple screens around the premises. Diverse seating options would be made available to cater for various sized groups and consumer requirements.

23 www.hospitalitytotalservices.com.au

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3.7 The Applicant submits the following concept design images, as sample images of the look and feel of the proposed Grand Central:

Figure 21: Multiple screens throughout the venue will showcase a diverse range of sports entertainment

Figure 22: The bar will feature a range of rare and hard-to-find bourbon whiskey.

3.8 Along with the front of house, the Applicant is also installing a commercial kitchen at the premises using some of the latest technology cooking equipment available.

3.9 The premises will also contain toilet amenity that complies with the Director’s Policy on ‘Standards at Licensed Premises’, and will cater for up to 300 patrons at any one time.

Target Market 3.10 The Applicant wants consumers to consider the premises as a meeting place, where people come to meet, dine, socialise and catch up on their favourite sporting game.

3.11 This will include a diverse range of consumers including:

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 Local families living in Karratha,  FIFO workers coming into the area for employment purposes,  Corporate representatives involved in the mining, resource and logistics industries,  Tourism visitors travelling to or through Karratha, and  People resorting to Karratha from adjoining regional towns/settlements for a contemporary, metropolitan hospitality venue experience.

3.12 The name of the premises ‘Grand Central’ reflects famous New York city subway station, and their logo and branding for the premises reflects the same.

Figure 23: Logo for the proposed premises

Figure 24: Branding concept for the premises

3.13 As can be seen in the above images, the branding is also reflective of the New York subway signage as shown below:

25 www.hospitalitytotalservices.com.au

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Figure 25: Image of New York city subway station

Figure 26: New York city subway map/signage

Food and Beverage offering 3.14 The food and beverage offering at Grand Central will have something for everyone, as well as offering daily specials.

3.15 Family friendly dining will be offered, with a range of kids meals including healthy options. Family dining specials will also be feature of the premises, with shared family dining to offer a point of difference to existing venues.

3.16 The food menu will have an American theme, with some specialty dishes being included such as (sample only): Breakfast: 26 www.hospitalitytotalservices.com.au

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 Tater tots, and  Fried chicken and waffles

Figure 27: Chicken and waffles

Lunch:  Cob salad,  Hot wings, and  Fajitas.

Figure 28: Hot Wings with ranch dressing

Dinner:  Texas style BBQ meats,  Mac ‘n’cheese, and  Jalapeno poppers..

27 www.hospitalitytotalservices.com.au

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Figure 29: Beef brisket with mac 'n' cheese

3.16 Along with the American themed specialty items, the premises will also offer a range of food options for breakfast, lunch and dinner using local, seasonal produce where available.

3.17 The premises will cater to parents on their way to work and/or with kids in tow. Barista style coffee will bring in the morning trade, particularly those living in the Nickol, Baynton and Millars Well.

3.18 Coffee and cake specials will be available during the day, as well as daily lunch specials for workers and residents in the locality.

3.19 Beverages will include (but not be limited to):  Barista coffee and leaf tea,  Cold pressed juices, smoothies, milkshakes and soft drinks,  Local and international beer and cider,  Craft beers from WA, Australia and the USA,  Range of boutique wines,  Low alcohol beer, wine and cider options,  Local and international spirits including some from smaller, boutique producers, and  Range of rare and hard-to-find bourbon whiskey from the USA.

3.20 With the American theme in mind, the specialty range of rare and hard-to-find bourbon whiskies which will complement the food offering and the overall theme of the premises. Please find below some examples of bourbon whiskey that will be available:

Michter's US*1 Kentucky Straight Bourbon They aren't kidding when they call this Kentucky bourbon small batch— each batch creates a maximum of 20 barrels. With that kind of small production size, each batch has to be perfect, which means getting the personal thumbs up from Michter's Master Distiller Pam Heilmann and a tasting panel for notes of stone fruit, caramel, and a hint of smoke. 21

Old Forester 1920 Prohibition Style Unlike virtually every other distillery that was active at the time, Old Forester received a special permit to continue producing bourbon during

21 https://www.townandcountrymag.com/leisure/drinks/g2824/best-bourbons/ 28 www.hospitalitytotalservices.com.au

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Prohibition. This bottle is a reimagining of what that early Prohibitions whiskey would have tasted like, with caramel and malt notes accented by green spices.

Eagle Rare 17 Year The Buffalo Trace Antique Collection is one of the whiskey world’s most coveted sets of annual limited releases. If you’re an Eagle Rare fan, this should be on your radar for one simple reason: a regular release of 17-year-old, 90-proof Eagle Rare that is, as far as we’re concerned, the pinnacle of the Eagle Rare bourbon brand, with notes of vanilla, tobacco and plenty of oak. Unfortunately these bottles tend to get snapped up pretty quickly, and they can get significantly more pricey after they’re off the retail market. Expect to pay a few hundred at minimum, and if you do find this one in a store, consider yourself lucky.22

Old Weller Antique Original 107 Brand Straight Wheated Bourbon This small-batch Bourbon has abyssal depths of flavor and comes across like a barrel-strength whiskey without the burn. Its steady increase in popularity over the past five years has been matched with a drop in availability, leading to an inevitable increase in price – in 2014 the average price was $27; now it's $113. 23

3.21 Along with the rare and hard-to-find bourbons, the Applicant will also stock a range of small batch bourbon whiskey, including those examples provided below:

Hudson Baby Bourbon 70cl Tuthilltown Spirits had the honour of producing the first legal pot-still whiskey in New York since Prohibition - Hudson Baby Bourbon! Made using 100% New York corn, the Tuthilltown folks mature the spirit in tiny 2 gallon barrels and treat it to some music. This isn't simply to entertain the whiskey as it sits stoically in a warehouse, the bass speakers agitate the cask and liquid, impacting the flavour!

Rock Hill Farms Single Barrel Bourbon Reactions to this whiskey are mixed — they range from very, very good to absolute heaven. Some might balk at the price, but they shouldn’t. The reason this whiskey is held in such high esteem is its complexity. Different tasters might find any combination of vanilla, cherry, figs, rye, cinnamon, cream and citrus in every sip.24

Blanton's Straight from the Barrel Straight Bourbon A cask-strength Bourbon with a perfect five-star rating from our users. Can be hard to find in the US, but it's a favorite overseas and in duty-free markets.25

3.22 The Applicant notes that sample Bourbons only have been outlined in this PIA, as the premises is not due to open until 2020, and the availability of some of the products listed above may no longer be available. Comparable options will be available if those outlined in this document are not available, subject to approval.

3.23 Tasting notes will also be made available to those who wish to learn more about the various styles and flavour profiles of bourbon whiskeys. Food matching and masterclasses will also be available from time to time as ticketed events.

22https://www.whiskyauctioneer.com/buffalo-trace-antiquecollection?gclid=Cj0KCQjw9pDpBRCkARIsAOzRzisgv rY1QHiiJihD1c_g8lv-ZtJODGd6y6ji1yzrcMtyN7Nj8UuThu8aAnNXEALw_wcB 23 https://www.wine-searcher.com/m/2019/05/the-worlds-most-wanted-bourbons 24 https://hiconsumption.com/best-small-batch-bourbon-whiskey/ 25 https://www.wine-searcher.com/m/2019/05/the-worlds-most-wanted-bourbons 29 www.hospitalitytotalservices.com.au

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3.24 The appreciation of aged, rare and small batch bourbons reflects the growing trends in Australia and overseas of a ‘quality over quantity approach to alcohol consumption. “Australians say they are drinking less but better with our per capita spend on alcohol rising as we seek out more premium alcoholic beverages, according to a new report released today. The emma (Enhanced Media Metrics Australia) Alcoholic Beverages Trends & Insights Report* found that half of people aged 18 years and over say they are drinking less now than they used to. There is also a move to premium beverages, with the dollar value of liquor sales rising 1.5%^ in 2015, which means Australians are spending more on their favourite drink.”26

3.25 Grand Central will also provide an alternative to other Tavern licensed premises in Karratha, which provide a more ‘traditional’ tavern experience.

3.26 The premises will also have a focus on sports entertainment and socialising similar to Sports Bars in Perth and WA including:  Varsity Bar (Nedlands),  The Sporting Globe (Mandurah),  The Camfield (Burswood),  The Paddington Alehouse (Mt Hawthorn), and  The Northshore Tavern (Hillary’s).

Low and Mid-Strength Alcohol Products 3.27 The Applicant is committed to meeting the changing needs in the community by responsibly including a range of low alcohol products, that encourage more responsible consumption practices, as well as being lower in sugar and therefore healthier than their full-alcohol, high sugar alternatives. In addition, zero alcohol beer will be available at the proposed premises for those patrons who are seeking a beverage with the taste of beer, but without the alcohol content.

3.28 This is particularly relevant in Karratha and the Pilbara region more broadly, where alcohol misuse in the community is a serious issue for a small percentage of the population, and which has culminated in the imposition of additional Section 64 restrictions on licensed premises in the Pilbara27 and Karratha.

3.29 There is also evidence to suggest that Australians are embracing the reduced alcohol wine and beer movement (including craft beer) with one well regarded news outlet reporting that “Sales of mid-strength beer and lower-alcohol wines are growing twice as fast as all other wines and beers as consumers make healthier lifestyle choices, Nielsen data researchers report. While low alcohol drinks have had a poor reputation for taste in the past, producers have invested in new methods and technology to create drinks with more freshness and flavour. The results have provided the best of both worlds for consumers who want to enjoy the health and social benefits of lower alcohol drinks, without sacrificing the taste.”28

3.30 The article goes on to state;

26 https://www.foodmag.com.au/australias-drinking-quantity-decreases-but-quality-increases/ 27https://www.rgl.wa.gov.au/docs/default-source/rgl/s-64-pilbara-inquiry_290626_1aaaffda6e2 326d0fa9d2ff0000b27513.pdf?sfvrsn=0 28https://www.news.com.au/lifestyle/food/midstrength-beers-and-wines-gaining-popularity-among drinkers/news- story/2bc426de64c4195a7c82e740f925fe6f 30 www.hospitalitytotalservices.com.au

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Figure 30: Excerpt from news.com article (Source: www.news.com.au/lifestyle/food/midstrength)

3.31 The Applicant will ensure that they always stock a range of Australian and International, low- strength beer, such as Cascade Premium Light (2.6%), Arc Valley Premium Light (2.7%), Coopers Premium Light (2.9%) and O’Brien Liquor Larger (2.9%).

3.32 The Applicant is also intending to include some low-alcohol ciders that are coming onto the Australian market, such as Pressman’s Original All Australian Apple Cider that is only 3.5% ABV, and Monteiths Lightly Crushed Cider at 2.8% ABV.

3.33 Low alcohol wine is another product that is influencing how people consume liquor in Australia. Well known Producers including Yalumba and Lindemans already have low-alcohol ranges available.

3.34 This has come through a variety of interventionist matters, with the alcohol management being one ways that winemakers can retain flavour and complexity, while reducing ABV: “Winemaking techniques for alcohol management and flavour enhancement Additives, such as oenological tannin and mannoproteins, can be used to improve mouthfeel and consequently quality of lower alcohol wines. However, a greater understanding of the compositional consequences of tannin and mannoprotein (MP) additions, and their interactions in the wine matrix, are needed. Trials involving the addition of commercial additives to ‘early’ and ‘late’ harvest Shiraz wines were undertaken, but the outcomes were inconclusive, likely due to the large compositional variation amongst the commercial additives. As a consequence, the composition of 14 grape-based oenotannins and 8 MPs were profiled. Analysis showed that some products exhibited compositions in agreement with the labelled origin of material (i.e. grape seed and/or skin), while others did not. Furthermore, some products were marketed under different names for different oenological purposes, but their compositions were actually quite similar; with the same products marketed by different manufacturers (under different labels) showing significant compositional differences. Based on those results, a subset of tannins and mannoproteins was selected and introduced into wine in different combinations and at different concentrations. However, no significant effect on wine body or astringency was perceivable by sensory analysis. It remains unclear if the difference in tannin levels between treatments was too subtle for the sensory panel to detect, or if the panel needed more training to achieve higher sensitivity. However, significantly different interactions between two selected mannoprotein products and tannin were observed, suggesting that addition of polysaccharide fractions could modify wine polyphenolic composition. Preliminary trials may therefore be required during winemaking to determine the outcomes of their addition in particular wine matrices.”29

3.35 Low alcohol wines are also becoming more accepted by consumers:

29 https://www.wineaustralia.com/research/search/completed-projects/ua-1304 31 www.hospitalitytotalservices.com.au

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“Consumer acceptance of lower alcohol wines Wine is a very traditional product with high symbolic value, but recent trends in wine consumers’ behaviour support modifying (reducing) alcohol levels, either by partial or complete dealcoholisation. Existing lower/low alcohol wines have not been very successful due to people experiencing these wines as less traditional, less complex and without varietal character. This study examined whether the intrinsic innovation of a product will elicit a stronger influence on perceived authenticity when the product is traditional rather than not traditional. The preliminary exploratory approach towards low alcohol wines, involving twelve focus groups and wine tastings, was conducted in Indonesia, where wine is not a traditional product, Australia, where wine consumption is part of the culture and in France where wine is considered as a very traditional product. Overall results indicated that Indonesian participants are more open to consuming low/no alcohol wine and still consider the product to be wine in contrast to Australian and French participants, who reacted more negatively to the product innovation and did not consider the product to be wine. Quantitative results indicated that traditionalist perceptions influence perceptions of authenticity, which in turn significantly influences purchase intention.”30

3.36 Some smaller producers are also producing reduced alcohol wines, such as the 2017 Chateau Yaldara Moscato Barossa Valley at just 9%ABV, or the 2017 Rosso31 by Brackenwood Vineyard which has full flavour and is just 11.5% ABV.

3.37 Free drinking water will be made available at all times of operation.

3.38 Staff will be given notes on how to match food and beverages, to assist potential consumers in their selection. The Applicant will utilise these tasting notes to assist staff and patrons to better understand the reasons behind enjoying a particular beverage. This will lead to staff at Grand Central being capable to suggest food and beverage pairings and make appropriate recommendations.

Tambrey Village Shopping Centre 3.39 The locality, in which the proposed new premises will be located, is within the soon-to-be developed Tambrey Village Shopping Centre. In accordance with the State Planning Policy 4.2 (SPP), a Neighbourhood Centre:  Provide for daily and weekly household shopping needs, community facilities and a small range of other convenience services.  Is a transfer point for local bus/transport networks.  Include amenity such as supermarkets, personal services and convenience shops.  Often include local professional services.  Cater to approximately 2,000 – 15,000 persons.

3.40 The inclusion of Grand Central at the new Tambrey Village Shopping Centre development will mean that residents and visitors in the locality have easy and convenient access to a range of amenity in one, secure undercover location, such as:  Supermarket,  Liquor Store,  Chemist,  Medical suite(s),  Gym,  Food and beverage tenancy,  Specialty retail stores, and

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 Other commercial tenancies.

Figure 31: Distance between Tambrey Shopping centre and closest shopping district

Other relevant factors 3.41 The Applicant submits that the proposed Grand Central will provide an economic and social benefit in the public interest.

3.42 Grand Central (subject to approval) will be a quality and well managed premises, run by an experienced and reputable Licensee operator.

3.43 All staff will be sourced from the local area, in order to increase employment in Karratha for those not involved in the mining, extraction and associated industries.

3.44 The Applicant respectfully submits that it would be in the public interest to grant this application to aid in the development of the liquor, tourism and hospitality industry of the state, and to cater to the contemporary requirements of consumers.

3.45 Grand Central will provide a safe and friendly amenity for those that reside or pass through the Tambrey Village Shopping Centre and the greater locality. The proposed premises will cater for particular dietary requirements including allergies and lifestyle dietary choices including vegetarian and vegan options.

Harm Minimisation Strategies 3.46 The Applicant’s strong Harm Minimisation Plan (Attachment 2), together with their experience as owner/operators of other licensed premises within the locality will assist in minimising and mitigating any potential, undue harm or ill-health to the locality that may occur due to the misuse of liquor.

3.47 As an experienced operator, the Applicant will ensure that the safety of patrons and staff is a priority of the highest order.

3.48 As an experienced operator in the region, and as someone who understands the City of Karratha’s move to encourage more high-end premises in Karratha, there will be no entertainment on the premises such as; ‘skimpy’ barmaids, ‘Chase the Ace’ competitions or

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‘ladies nights’. These activities are currently available in Karratha, and the Applicant has no intention of replicating existing amenity.

3.49 Importantly, the premises will not have any TAB facilities on site.

3.50 Only products permitted to be sold and consumed in the Pilbara region will be available from the proposed premises. Liquor products that have been banned from being sold in the locality under the Karratha Liquor Restrictions (Attachment 12) or the more recent Pilbara Liquor Restrictions32 will not be stocked at the proposed premises at any time.

3.51 The Applicant will also provide ongoing, in-house training (Attachment 13) so that staff can assist patrons. This training will include cultural awareness training and rigorous RSA modelling, and instructions on how to deal with a number of situations including intoxicated patrons and juveniles.

3.52 Popular lifestyle TV programs like “Master Chef” and “My Kitchen Rules” etc. have encouraged a growing trend of people enjoying and sharing a meal accompanied by the responsible consumption of alcoholic and non-alcoholic beverages, with their family and friends. The Applicant will support this growing public interest.

3.53 The premises (subject to approval) will support the aims and goals of the Pilbara Liquor Restrictions and strictly abide by all of the conditions including those conditions that have been recently implemented on the 31st of March 2019.

3.54 Grand Central will adhere to the Department of Local Government, Sport and Cultural Industries’ policies relating to the sale and supply of liquor for consumption on the premises, under section 41 of the Liquor Control Act 1988.

3.55 The experienced Applicant takes great care to only market brands responsibly to adults. They support programs, practices and policies that address issues related to the misuse of alcohol, and encourage their consumers to make responsible decisions about consuming alcohol. Signage will also remind consumers about the sale, supply and consumption of alcohol.

3.56 The Applicant aims to provide consumers with the relevant information to allow for informed decisions about the products they are purchasing and consuming responsibly such as alcohol content, country of origin or questions relating to flavour and food matching.

3.57 The Applicant will strictly adhere to the DLGSC’s Industry Guideline on the Responsible Promotion of Alcohol – Consumption of Liquor on Licensed Premises33 at all times.

“It is not acceptable for licensees to:  Promote and advertise alcoholic drinks that suggest irresponsible or excessive consumption of liquor with emotive titles such as – “laybacks”, “shooters”, “slammers”, “test tubes”, and “blasters”.  Promote and advertise alcoholic drinks that by virtue of their design or packaging encourages irresponsible drinking behaviour and are likely to result in rapid

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intoxication (for example pre-packaged shooters or tooth paste style tubes containing alcohol).  Challenge or dare people to sample a particular alcoholic drink because of its higher alcohol content.  Display or use promotional or branding material in promoting and advertising alcoholic drinks that by virtue of the design or packaging have a strong appeal to children or adolescents (e.g.“alcopops” or naming of the product and/or design using cartoon-like colouring and images).  Display or use promotional, advertising or branding material, which contains children or adults under the age of 25.  Display or use advertising material that suggests the consumption or presence of alcoholic drinks may create or contribute to a significant change in mood or environment and accordingly must not depict the consumption or presence of alcoholic drinks as a cause of or contributing to the achievement of personal, business, social, sporting, sexual or other success.  Display or use advertising material that depicts any direct association between the consumption of alcoholic drinks and the operation of a motor vehicle, boat or aircraft or the engagement in any sport (including swimming and water sports) or potentially hazardous activity and, accordingly any depiction of the consumption of alcoholic drinks in connection with the above activities must not be represented as having taken place before or during engagement of the activity in question and must in all cases portray safe practices.”

3.58 The staff at the proposed Grand Central will all hold RSA certificates and have a copy of them kept on the premises at all times as per the Director’s Policy on Mandatory Training. Staffing levels will be strictly monitored and maintained to ensure a high level of customer service and satisfaction at all times, with additional staff rostered on during peak times.

4 Background of Applicant 4.1 The Applicant is Grant Central KTA Pty Ltd and the proposed premises will be primarily operated by Directors of the Applicant Company, Mr Bart Parsons and Ms Lara Ducie.

4.2 Mr Parsons and Ms Ducie are also Directors of the Blanche Bar Group that currently owns and operates the following licensed premises in Karratha and surrounding areas:  Blanche Bar, Licence #638208590016 (Tavern Restricted licence);  Blanche Bar Catering, Licence #609207115015 (Special Facility Licence - Catering);  Fiorita Deli, Licence #602209177916 (Tavern Licence); and  Rambla Bar & Bistro, Licence #6380142605 (Tavern Restricted Licence).

4.3 The Blanche Bar Group has also successfully undertaken a number of events in Karratha including (but not limited to):  Beats in the Heat,  Mad Hatters Festival,  2-3 other larger festivals, and  A number of smaller functions and events through Blanche Bar catering.

Bart Parsons 4.4 Mr Parsons, has been a local resident of Karratha since 2008 and is committed to engaging with the DLGSC, the Liquor Enforcement Unit (LEU), the CHO’s office and local WA Police if and when required, and will abide by any relevant conditions imposed by the Licensing Authority in the public interest.

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4.5 Mr Parsons was elected for City Councillor in 2015, for the City of Karratha. He is still in this position and writes about his decision to become a candidate on his LinkedIn profile shown below: “In 2015 I embarked on a totally new challenge of running for Council, with our median age in Karratha being 33 and having no one on council representing this age group I decided I was up to the task! My campaign was run over a 6 week period which was relatively short compared with other candidates and I ran independent of groups of allegiances. I firmly believe I won my seat on council due to a strong online presence, being firmly involved in the local business sector, my willingness to improve Karratha for the under 30 age bracket, lobbying to reduce airfares and being open and available at all times. Being in the hospitality sector and the owning the premiere venue in Karratha Blanche has opened the door for people to always be in contact with me and voice their concerns and issues in this age of great change in the City of Karratha.”34

4.6 Along with serving on the City of Karratha council, Mr Parsons is also a recipient of the “40 under 40” awards as shown below:

Figure 32: Bart Parsons in WA Business News (Source: https://www.40under40.com.au/Winner/Bart-Parsons)

4.7 Mr Parsons has been recognised for his contribution to both the hospitality, tourism and social fabric of Karratha, and this is supported by the testimonials provided in this submission (Attachment 4a and 4b). Please find below some excerpts from the testimonials for Mr Bart Parsons: ‘’Bart has been a real trailblazer in Karratha. He established a ‘’Small Bar’’ here in the Pilbara before anyone else and it really helped lift Karratha from a sleepy country town to a vibrant and cosmopolitan city. Bart and his team truly believe in improving the quality of life for residents in Karratha and making this ‘’Australia’s most liveable regional city’’. Apart for the food and beverage offerings, he has also been instrumental in bringing new events, catering to younger people, which have never been held here before. Bart has thrown his support behind many sporting clubs and not-for-profits and plays an important role in supporting the community. He’s been an active member of the Karratha Young Professionals and regular host at his events. I wish Bart, his team and his businesses all the very best for the future and thank him for the important role he plays in this vibrant city.” Grant Cucel, local Karratha resident

‘’On behalf of the Karratha Young Professionals we want to express our utmost gratitude towards the Blanche Group and Bart Parsons in his role as Managing Director.

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Your ongoing commitment, sponsorship and services towards the KYP to ensure every event is seamless and engaging has contributed to our success. The events that are organised by the KYP are important to create local opportunities for small businesses and young professionals. These events have received praise for their contribution towards the community and thanks from people relocating to Karratha who have been able to make connections and feel a sense of belonging. Without you these events would not be possible. The venues under the Blanche Group banner create this vibrant community and are a big part of a sustainable future for Karratha. To compliment these venues the events that are hosted, such as Beats in the Heat, create that sense of place and make sure that living out of a major city does not mean that you miss out. You are dedicated to creating a liveable Karratha and this is evident in all that you do. It has been a pleasure to work with you on both a professional and personal level. The service I have received from all venues have been second to none and it has truly lifted the hospitality standard within the City of Karratha.’’ Jessica Ireland, Karratha Young Professionals President

4.8 Mr Parsons has also partnered with Dr Ben Thomas and created a range of wines specifically for the Pilbara climate and palate, under the name Berserkr. The collaboration evolved when Dr Thomas, who wrote his thesis on the Wine Industry, was partially paralysed in an accident 3 years ago, and was seeking an avenue to work his way back into the industry.

4.9 Dr Thomas taught himself how to work left-handed and the new Berserkr brand is a result of his dedication and focus, working with his childhood best friend Bart Parsons.

4.10 The wines will be made by Ryan Aggiss, the recipient of the Wine Society Berserkr wines Australian and New Zealand “Young Winemaker of the Year Award in 2009. The Berserkr products will be sold exclusively in Blanche Bar Group venues.

Lara Ducie 4.11 The other Director of the Applicant Company is Ms Lara Ducie. Ms Ducie is also an experienced Approved Manager and Licensee, has worked closely with Mr Parsons since the opening of Blanch Bar in 2012, and is now a Company Director for the Blanche Bar Group.

4.12 Ms Ducie acts as the General Manager for the group, and oversees all operational matters at Blanche Bar, Fiorita Deli, Blanche Bar Catering and Rambla Bistro.

4.13 Ms Ducie has her own personal awards successes, along with those for the venue’s she manages, including (but not limited to):  AHA (WA) Food and Beverages Employee of the Year Finalist 2014, 2015 and 2016;  AHA (Australia) Food & Beverages Employee of the Year Finalist 2016; and  KDCCI Business Excellence Awards, Employee of the Year Winner 2016.

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Figure 33: Bart Parsons and Lara Ducie accept award at 2018 AHAWA Awards for Excellence

4.14 Ms Ducie has been also been acknowledged for her hard work and significant contribution towards improving the hospitality offering in Karratha, particularly in relation to organising a diverse range of functions and events from all manner of business and personal purposes. This recognition is evidenced in the testimonials provided in this submission (Attachments 4c – 4g). Please find below some excerpts from the testimonials for Mr Lara Ducie: ‘’We would just like to extend our thanks for the outstanding services you provided for our Once Upon a Time Pannawonica Gala in June 2019. Being such a remote and small community we sometimes struggle to find vendors that wish to work to the constraints such as travel, limited facilities and supplies available onsite. You and your team were motivated and managed to provide a professional service of delicious food in a fun and relaxed manner for the Pannawonica residents to enjoy all evening. We truly hope you enjoyed the night as much as we did. You and your team are a credit to the industry in Karratha and hope that you would be interested to collaborate with the Gala Committee on future events for Pannawonica.’’ Kelsey Symes, Vice Presindet, 2019 Pannawonica Gala Committee

“Lara from Fiorita is my go to when it comes to catering and events. No matter how late our request is she is always very helpful and happy to assist.

Lara and her team have contributed to the success of many events from sit down dinners to networking functions over grazing tables and private BBQ’s. She understands the importance of these events and draws on her knowledge in the industry to meet our expectations.

To top it all off, there is a team of friendly, helpful and supportive staff to assist in any way possible. I would highly recommend Fiorita & Blanche for your event and catering needs.’’ Birttany Nickisson, Project Officer Railways Division, Rio Tinto

‘’I have had a professional relationship with Lara for over 6 years, as our business has provided training and support to the Hospitality venues that Lara manages in the Pilbara. Lara has been a large part of changing the way that hospitality venues operate in Karratha through her 38 www.hospitalitytotalservices.com.au

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involvement in Blanche Bar, Fiorita Deli and the various community festivals that they have created and run.

As a long time patron of these establishments, the hospitality experience you receive from Lara and her team is exceptional, and it is exciting to see the way that she is always innovating and leading the way in lifting the quality of the industry in her region.

From a business sense, Lara has always been supportive of upskilling and qualifying her staff and herself. Tubal has been involved in running traineeships for staff at the venues, as well as short courses and upskilling of management. With her support, Lara’s venues have been able to assist many young locals to kick-start their careers in hospitality and business.

Lara herself has completed a hospitality management qualification through Tubal. I have no hesitation in recommending Lara for the work she has done for the local community and the hospitality industry in her region.’’ Tim McDonald, Training Manager, Tubal Workplace Training (Karratha)

‘’I have known Lara Ducie since 2016. Since then I have seen her contribution, efforts and hard work to be a critical component to the success of a number of businesses in the heart of Karratha. Her creative ideas, work ethic, passion and attitude are to be commended. I have found dealing with Lara on a professional level to always be friendly and a pleasure to work with. She is always willing to talk about the various businesses and is willing to continue to improve her skills so she can be an even more valuable team member.’’ Kristin Chabrel CA, Manager, Butler Settineri

‘’Lara Ducie, owner and operator of Blanche Bar, Fiorita and Rambla, shows great dedication, support and passion when it comes to training and upskilling the youth of our town in the Hospitality Industry.

Her interest and dedication to support, train and encourage local youth through apprenticeships and traineeships within our community should be recognised. In a small town it is important to offer our local youth the opportunity to grow and enhance their skills on the job, and through the employing of apprentices and trainees within the businesses that Lara run, it shows her commitment and ability to make a difference in our town - it is a testament to how other businesses in the area should operate.

On several occasions Lara has gone above and beyond for her trainees and apprentices, to ensure their career and life goals are met, and does what she can to assist these trainees and apprentices to see them through their training and gaining qualifications within the industry. The training provided to her apprentices and trainees is specialised to suit the needs of the Hospitality Industry and the support given from her personally is invaluable.’’ Erin Walker, Apprenticeship Consultant, Pilbara

4.15 As can been on review of the testimonials, Mr Parsons and Ms Ducie are not only invested in their businesses, but in the growth and development of Karratha as a vibrant and liveable City of the North.

4.16 The experienced Applicant understands the rights and responsibilities as a Licensee and takes seriously the responsibility to provide a licensed premises, that will be in the interest of the public, and have minimal negative impact on the local amenity of the locality (subject to approval).

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The Applicant as a Fit and Proper Person to hold a Licence 4.17 Mr Parsons is also the Chair of the West Pilbara Liquor Accord, putting him in a position of having a thorough and experienced understanding of the complex issues relating to the consumption of liquor in Karratha and surrounding districts.

4.18 Section 33(6) of the Act refers to the creditworthiness, character, convictions, conduct of other businesses and reports or interventions made against an applicant, stating; Where the licensing authority is to determine whether an applicant is a fit and proper person to hold a licence or whether approval should be given to a person seeking to occupy a position of authority in a body corporate that holds a licence, or to approve a natural person as an approved unrestricted manager, an approved restricted manager or a trustee — (a) the creditworthiness of that person; and (aa) the character and reputation of that person; and (b) the number and nature of any convictions of that person for offences in any jurisdiction; and (c) the conduct of that person in respect to other businesses or to matters to which this Act relates; and (d) any report submitted, or intervention made, under section 69,

Figure 34: Premises owned and operated by Mr Bart Parsons

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4.19 The premises above have been nominated for and won a number of awards. Please find below a list of the awards Mr Parsons venues have received since 2014:

Figure 35: Awards praised on entity’s established premises (Source: https://ramblabar.com.au/awards/)

4.20 Blanche Bar has also won the AHA (WA) Contemporary Bar Menu award in 2017 and 2018.

4.21 As well as the above licensed premises Mr Bart has been working as a creative director of Beats in the Heat Festival, a music festival specific to the Karratha region that has been operating since 2015. Below is an extract detailing the festival from the applicant’s LinkedIn profile:

Figure 36: Extract from Bart Parson's LinkedIn page (Source: https://www.linkedin.com/in/bart-parsons-41095837)

4.22 Mr Bart Parsons will employ local persons to operate the premises, including a responsible Approved Manager, who will run the day to day operation of the proposed premises in accordance with all relevant regulatory and compliance maters.

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4.23 The Applicant has a passion for local producers, and will support and promote WA food and independent wholesalers as well as producers. Mr Parsons has a wealth of knowledge and understands the changing trends in the industry.

4.24 The Applicant believes that their strong, focused Harm Minimisation Plan, together with their experience and specialised product offering will assist in attracting a mature, responsible demographic and aid in minimising any potential, undue harm or ill-health in the community.

4.25 The Applicant is committed to staying an active member of the West Pilbara Liquor Accord and will abide by any conditions recommended by the Accord and approved by the Director General in the public interest.

4.26 Mr Parsons and Ms Ducie have also initiated a number of community support programs through the premises they operate.

4.27 For example, Blanche Bar made a donation of $3,766.00 to Mission Australia last year, as demonstrated below:

Figure 37: Blanche Bar donation to Mission Australia (Source: https://instadigg.com/p/2033203568575586566_1566119030 )

4.28 Mr Parsons and Ms Ducie also support the local community, including those less fortunate or suffering from socio-economic disadvantage, by donating some of their left over food to the local Women’s Refuge.

4.29 They also donate regularly to the Karratha APEX Club providing vouchers, meals and more for fundraising efforts (Attachment 4p).

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Figure 38: APEX donation from Blanche Bar

4.30 The Rambla Tavern supports a program relating to Youth Crime and Nutrition as part of a juvenile justice intervention initiative, that offers alternatives to incarceration for suitable candidates. The Rambla Bar and Bistro provides options for work experience and trains students how to cook proper meals for themselves, and about the importance of nutrition (Attachment 4e and 4g).

4.31 The Applicant has (via their representative Hospitality Total Services (Aus) Pty Ltd), engaged with the WA Mental Health Commission (MHC) the WA Police Liquor Enforcement Unit (LEU) and various community and ‘at risk’ groups and representative organisations in relation to the application and will continue to do so as required throughout the application process.

4.32 Further, both Mr Parsons and Ms Ducie have an ongoing relationship with local Karratha Police, which has been developed over many years.

4.33 The Applicant also fully understands and submits that any communication with the MHC and LEU does not constitute support for this application.

4.34 During the advertising period (14 days) a Notice of Application will be mailed to schools, hospitals, hospices, aged care facilities, drug and alcohol treatment centres, short term accommodation or refuges for young people, child care centres, churches, local government authority, local police station, which are situated in the specified locality of the proposed premises.

5 Legislative Framework – Liquor Control Act 1988 5.1 This application is for the conditional grant of a Tavern Restricted Licence in accordance with Section 41 of the Liquor Control Act 1988

5.2 The primary objects of the Act as set out in Section 5 (1) are:

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 As demonstrated by the Harm Minimisation Plan attached (Attachment 2 - Harm Minimisation Plan), the Applicant is committed to adopting responsible practices in the sale and supply of liquor including (but not limited to); o a selection of low and mid-alcohol beer to be available at all times, where possible in cans, o under 25 ID checks, o not permitting service to persons in school uniform (regardless of ability to produce legal photo ID), o A range of specialty products including (but not limited to) local WA made products, low-alcohol products, dietary specific products and WA produced craft beer products not readily available elsewhere in the defined locality, o All drinks will be served in an open container as required under the Act.  The premises will strictly abide by the Karratha Liquor Restrictions and the Pilbara Liquor Restrictions, which will apply to the premises.  There will be CCTV coverage throughout the premises including the entrance, exit and delivery area, which will record throughout the operational hours of the premises, and be accessible by staff, WA Police and any other authorised person as required by the Director’s Policy35.  Ample seating will be provided throughout the premises in the public interest. The majority of seating can be rearranged or moved for functions or large groups if and as required.  All Duty Managers will hold the higher qualification Manage Licensed Premises (MLP1) and support the staff in their daily duties.  All staff of the proposed Grand Central involved in the sale and supply of liquor will be required to undergo and complete the appropriate RSA training in accordance with Section 3336 and 103A37 of the Act.  A copy of each staff member’s RSA certificate kept on premises in a Training Register as per the Director’s Policy in Mandatory Training38.  The Applicant will require all staff involved in the sale and supply of alcohol at the proposed Grand Central to undergo (ongoing) additional, premises specific training in RSA and customer service (Attachment 13 – Staff RSA Handbook). The additional training at the proposed Grand Central is to ensure that all staff involved in the sale and supply of alcohol have an in-depth understanding of the regulatory and legislative responsibilities of their position and will ensure best practice harm minimisation strategies are in place at all times.  Subject to approval, the Applicant will join the West Pilbara Liquor Accord, actively participate in meetings and abide by any resolutions or strategies the Liquor Accord deems appropriate. As Mr Parsons is the Chair, this engagement will be ongoing, even though the Applicant Company is a new licensed entity.

b) to minimise the harm or ill-health caused to people, or any group of people, due to the use of liquor;  The layout of the proposed premises will be consistent with the Designing out Crime Planning Guidelines 200639 incorporating CCTV coverage throughout the well-lit tavern and alfresco area.  The robust Harm Minimisation Plan (Attachment 2) that has delivered positive results at the Applicant’s other licensed venues in the City of Karratha.

35 http://www.rgl.wa.gov.au/docs/default-source/rgl/safety_and_security_at_licensed_premises.pdf?sfvrsn=0 36 http://www.austlii.edu.au/au/legis/wa/consol_act/lca1988197/s33.html 37 http://www.austlii.edu.au/au/legis/wa/consol_act/lca1988197/s103a.html 38 http://www.rgl.wa.gov.au/docs/default-source/rgl/mandatory_training.pdf?sfvrsn=10 39https://www.dplh.wa.gov.au/policy-and-legislation/state-planning-framework/fact-sheets,-manuals-and- guidelines/designing-out-crime-planning-guidelines 44 www.hospitalitytotalservices.com.au

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 The inclusion of visual signage that will reflect the Licensing Authority’s regulations surrounding the purchasing of liquor, including new regulations around secondary supply and the new Pilbara Liquor Restrictions.  The Applicant will stock a selection of low and non-alcoholic products that will assist to encourage more responsible drinking practices.  Persons in school uniform will not be served, regardless of age and ability to produce relevant photo ID.  As experienced licensees, the applicant will also provide staff with comprehensive in- house training, to be focussed on customer service, product knowledge and harm minimisation, including the prevention of undue intoxication and anti-social behaviour.

c) To cater to the requirements of consumers of liquor related services, with regard to the proposed development of the liquor industry, the tourism industry and hospitality industries in the state;  The WA State Planning authority has deemed it necessary to create the new Tambrey Neighbourhood Centre, demonstrating that additional housing and amenity is required outside of the main Karratha City Centre.  The inclusion of the Tambrey Shopping Precinct and Tambrey Village Shopping Centre and the associated retail, dining, commercial, service and civic amenity to be provided, also indicates that the Karratha population requires a secondary shopping precinct to cater to the requirements of consumers in the locality.  The Applicant is committed to developing the local liquor and tourism industries by supporting smaller, local producers of craft beer, cider and boutique wines.  Being independently owned and operated, the Applicant submits that they can tailor the product range to the needs of local consumers, based on consumer requests and feedback.  Subject to approval, a new independent tavern will employ local people and support the local WA liquor and tourism industry, as well as providing a much needed amenity for the current and future residents of the Tambrey Neighbourhood Centre locality.

5.3 The secondary objects of the Act as set out in Section 5(2) are:

a) To facilitate the use and development of licensed facilities, including their use and development of live original music, reflecting the diversity of requirements of consumers in the state;  The development of the Tambrey Neighbourhood Centre signifies a significant expansion in Karratha, and the provision of a range of amenity is both relevant and appropriate for a city that is growing at the rate of Karratha.  The Tambrey Neighbourhood Centre has been carefully and responsibly considered by the WA State planning authority.  Grand Central (subject to approval) will have a genuine focus on meeting the needs of those consumers resorting to the new Tambrey Village Shopping Centre.  The Applicant will also provide some low- alcohol products and dietary specific food products.  The proposed premises will complement other businesses at the Tambrey Village Shopping Centre development as per the LandCorp Masterplan and provide a convenient, accessible amenity to local residents, visitors and tourists.  The Applicant is committed to working with the Department of Local Government, Sport and Cultural Industries, the WA Police, WA

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Department of Health, the City of Karratha and other relevant and local authorities throughout the application process and operation of premises(subject to approval).

d) To provide adequate controls over the persons directly or indirectly involved in, the sale, disposal and consumption of liquor;  All employees involved in the sale and supply of alcohol will undergo the appropriate RSA training from a Nationally Accredited Training Provider, and their qualifications kept in a Training Register on the premises to be known as Grand Central, in accordance with the Director’s Policy on Mandatory Training40, last amended on 3 October 2018.  The presence at all times of an Approved Manager to oversee the premises’ operation in compliance with all licensing and regulatory requirements relating to ‘Managers at Licensed Premises’41. The Approved Manager will be available at all times to respond to the concerns of patrons, local residents and local law enforcement officers.  The Applicant will abide by all the decisions of the West Pilbara Liquor Accord.  The implementation of the Harm Minimisation Plan that incorporates a Code of Conduct, Management Policy and House Management Plan that will be in place at all times and will apply to patrons, staff and management at all times (Attachment 2) in accordance with the Department’s policy on Harm Minimisation42.  Visual signage will be used within the premises to remind both patrons and staff of Liquor Licensing requirements in relation to the sale and supply of liquor.  A CCTV system will be installed at the proposed premises, with cameras covering the entrance and exit along with delivery areas in line with the Director’s policy on Safety and Security at Licensed Premises43.  The Applicant will ensure that all conditions of the Karratha Liquor Restrictions and the Pilbara Liquor Restrictions are implemented at all times in the public interest.  The Applicant will adhere to the requirements of the Banned Drinkers Register (BDR) if and when implemented by the licensing authority and/or the West Pilbara Liquor Accord.

e) To provide a flexible system, with as little formality or technicality as may be practicable for the administration of this Act;  The Applicant acknowledges that all necessary requirements to satisfy Section 5 and address Section 38 (2) and (4) of the Act have been made.  The relevant documentation to comply with Section 68 of the Act has also been submitted by the Applicant.  Should there be a minor perceived deficiency (if any) in the Applicant’s submission, the Applicant requests with respect that the Director applies an appropriate level of discretion and flexibility in conditionally granting the licence in the public interest as afforded by this section of the Act.

f) To encourage responsible attitudes and practices towards the promotion, sale, supply, service and consumption of liquor that are consistent with the interests of the community.  The Applicant is an experienced and responsible Licensee and will ensure any in-house promotion is suitable and does not support excessive consumption of liquor.  No in-house promotion will include liquor products banned by the implementation of the Pilbara Liquor Restrictions.  The Applicant will at all times adhere to the Directors Policy44 on the responsible promotion of liquor.

40 http://www.rgl.wa.gov.au/docs/default-source/rgl/mandatory_training.pdf?sfvrsn=10 41 http://www.rgl.wa.gov.au/docs/default-source/rgl/approved_managers.pdf?sfvrsn=4 42 http://www.rgl.wa.gov.au/docs/default-source/rgl/harm_minimisation.pdf?sfvrsn=4 43 http://www.rgl.wa.gov.au/docs/default-source/rgl/safety_and_security_at_licensed_premises.pdf?sfvrsn=0 44https://www.rgl.wa.gov.au/docs/defaultsource/rgl/responsible_promotion_of_liquor_for_consumption_on_premises.pdf?sfv rsn=0 46 www.hospitalitytotalservices.com.au

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 The Applicant also notes that the Median Incomes for the Karratha LGA45 are significantly higher than those for both WA and Australia, as demonstrated below: Median Weekly Incomes ($) Karratha (LGA) WA Australia Personal 1,350 724 662 Family 2,951 1,910 1,734 Household 2,626 1,595 1,438

 Mr Parsons has been closely involved and the driving force behind the push for a Banned Drinkers Register (BDR) in Karratha (Attachment 4a).  Further, should the Banned Drinkers Register (BDR) be implemented in Karratha, the Applicant will participate in the strategy and refuse service to any person listed on the BDR. For the record, the Applicant supports the use of the Banned Drinkers Register to as a considered and well-targeted tool to reduce problem drinking .

5.4 Section 1646 of the Act outlines how the licensing authority is to act according to equity, good conscience and the substantial merits of the case, and should act without undue formality and is not bound by the rules of evidence.

5.5 Section 3347(1) of the Act provides that the licensing authority has an absolute discretion to grant or refuse an application on any ground, or for any reason, that it considers in the public interest.

5.6 The Applicant has demonstrated their creditworthiness, character, and conduct of other businesses and willingness to engage with relevant stakeholders and authorities in the interest of the proper development of the liquor, hospitality and tourism industry and is qualified to hold a Liquor Licence in Western Australia.

5.7 As previously stated, Mr Parsons is the Chair of the West Pilbara Liquor Accord.

5.8 Liquor Accords in Western Australia are designed to: “Accords are run and monitored locally by those groups interested in the safe and professional management of licensed premises. The purpose of Liquor Accords is to help reduce the harm associated with the misuse of alcohol. Accords can be approved by the licensing authority. Once approved the accord can request that the licensing authority impose, vary or cancel a condition of a licence”48

5.9 The Department of Local Government, Sport and Cultural Industries notes that: “The intended outcomes of liquor accords include:  reducing of anti-social behavior in and around licensed premises;  reducing alcohol-related violence, ill-health and other harm;  increasing the responsible service of alcohol;  educating licensees, club operators, managers and staff in regard to their legislative obligations;  reducing alcohol-related road trauma;  facilitating and maintaining positive communication between stakeholders;  enhancing community cooperation and understanding of the various roles and resources of government agencies;  enhancing community engagement in various controls and strategies that affect their community; and

45http://quickstats.censusdata.abs.gov.au/census_services/getproduct/census/2016/quickstat/LGA54310?opendocument 46 http://www8.austlii.edu.au/cgi-bin/viewdoc/au/legis/wa/consol_act/lca1988197/s16.html 47 http://www8.austlii.edu.au/cgi-bin/viewdoc/au/legis/wa/consol_act/lca1988197/s33.html 48 https://www.police.wa.gov.au/Your-Safety/Alcohol-and-drugs/Liquor-Accords 47 www.hospitalitytotalservices.com.au

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 improving local amenity through the development of proactive and effective responses to local issues.”49

5.10 The Applicant is committed to actively engaging with this local government initiative to reduce alcohol-related harm within the Karratha locality.

5.11 The Applicant is also committed to ongoing engagement with the DLGSC, the Pilbara Liquor Enforcement Unit (LEU), the CHO’s office and local WA Police if and when required, and will abide by any relevant conditions imposed by the Licensing Authority in the public interest.

6 Public Interest 6.1 Grand Central KTA Pty Ltd submits that the conditional grant of the proposed Tavern Restricted Licence for Grand Central will be in the public interest as per Section 38 (4) of the Liquor Control Act 1988, whilst upholding the primary objects of Section 5 of the Act for the following reasons:  Provide a family friendly Tavern at the Tambrey Village Shopping Centre to complement the other amenities at the new shopping centre.  Operate a reasonably large space to cater to the requirements of the locality and offer a range of products with no heavy discounting and/or offering cheap liquor products.  Provide products that cater to dietary sensitive consumers, as well as a range of low- alcohol products.  Provide a beverage list that promotes and supports smaller WA liquor producers.  Provide a beverage list that offers a range of American style bourbon whiskey to compliment the food offering to be available at Grand Central.  Implement and enforce a strict Harm Minimisation Plan in the interest of the public and to minimise any potential undue harm due to the use of liquor.  Implement all of the conditions of the Pilbara Liquor Restrictions, Karratha Liquor Restrictions and resolutions of the West Pilbara Liquor Accord.  Cater to the growing population of Karratha.

6.2 The new Tambrey Neighbourhood Centre is being developed by Landcorp to provide an amenity that will cater to the growing population in Karratha. That population will also have a requirement for a dining and social amenity that is closer and more convenient than going into Karratha City.

6.3 The Applicant has previously provided evidence that demonstrates that the new Tambrey Village Shopping Centre is being developed to cater to the residential growth in Karratha, both current and forecast. In addition, the Tambrey Neighbourhood Centre will cater to:  Residents of West Karratha who will find it more convenient than going into Karratha city,  Residents from the surrounding area as it is a notorious fact that Karratha is the major hub of the Pilbara, and  Tourism visitors travelling to or through Karratha and who will come across the new Tambrey Village Shopping Centre before Karratha city due to its location on the corner of Dampier Highway.

6.4 The proposed Grand Central will have strict measures in place to minimise and deter crime and anti-social behaviour and intends to have a beneficial impact on the security and safety for patrons of the Tambrey Village Shopping Centre.

49 https://www.rgl.wa.gov.au/liquor/policies 48 www.hospitalitytotalservices.com.au

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6.5 The convenience for residents and those resorting to the locality will increase, with the added amenity and will complement the new shops and services in the locality.

6.6 As per the master planning by LandCorp, the Applicant submits that catering to the contemporary needs of the large and increasing number of residents in the locality as a major factor to be taken into consideration, when considering the public interest merits of this application.

6.7 Further, Karratha is considered to be: “The City of Karratha is of global economic significance, hosting multinational corporations and exporting resources worldwide. The City has a long history of exporting iron ore, liquefied natural gas, salt and ammonium products. . While this is set to continue into the future, there is an opportunity to leverage this strong economic foundation and diversify the local economy to attract sustainable businesses and employment opportunities. Our progressive council embraces opportunities that facilitate innovation and economic diversification and welcome collaborative partnerships with government, business and the private sector.”50

6.8 Economic diversification can only be achieved if good, committed local operators such as the Applicant, are permitted to provide a range of amenity (including licensed amenity) in new and developing areas of Karratha, including the new Tambrey Neighbourhood Centre.

6.9 Red Earths Arts precinct is a performing arts theatre in Karratha that attracts both residents and tourists by hosting a range of local and international shows, the latest films on cinema, workshops and a range of live music and family events.

6.10 A welcome park was introduced in a media statement by Hon Alannah MacTiernan MLC, to link Red Earth Arts Precinct with Karratha City Centre. Local Aboriginal art will be a key design feature that will attribute in enhancing the entrance to the city centre. The project will include a pedestrian bridge connected the newly completed Arts precinct with the town centre, and an overflow carpark that will include spaces suitable for caravans.51

6.11 The Karratha Leisureplex is the premier sport and leisure facility in regional Western Australia.

Figure 39: Karratha Leisureplex

6.12 Featuring a fitness centre, aquatic centre, indoor and outdoor courts as well as playing fields, the Leisureplex is the sporting hub of the City of Karratha. The $63.7 million facility was made possible with the support of a range of stakeholders, and was also financed by the Royalties for Regions funding model set up by Mr Brendon Grylls.

50 https://karratha.wa.gov.au/economic-development 51https://www.mediastatements.wa.gov.au/Pages/McGowan/2018/12/Welcome-addition-to-Karrathas-new-arts-precinct.aspx 49 www.hospitalitytotalservices.com.au

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6.13 Early this year it was announced that Yara, a company that runs fertiliser and technical ammonia plants would join with French engineering company ENGIE to carry out a $3 million study to find out if it is feasible to design a “green” hydrogen plant in Karratha. If feasible, a plant would be constructed that makes CO2-free ammonia putting Karratha on the map as the “hydrogen energy capital of the nation” 52

Positive Impacts 6.14 Grand Central will provide the following positive social and economic impacts on the locality, including (but not limited to) the residents of the new Tambrey Neighbourhood Centre development.

6.15 The addition of the proposed premises in the Tambrey Village Shopping Centre development will provide new residents and visitors to the locality with a casual, family friendly pub and alfresco area.

6.16 This will cater to the requirements of customers after a dining, food and social premises that will assist in the proper development of the liquor and hospitality industry by providing an amenity that is large enough to cater to the growing population.

6.17 The majority of existing restaurants and bars in the Karratha locality are situated east of Bathgate Road, and therefore will not provide convenience to future residents and visitors frequenting the Tambrey Village Shopping Centre development.

6.18 For a growing town that is considered to be the “powerhouse of the region”53 it is now appropriate for Karratha to have a second shopping centre precinct, a belief echoed by the WA State Planning Authority and Landcorp, demonstrated by the new Tambrey Neighbourhood Centre activation.

6.19 Grand Central will provide food and beverages to cater to the needs and wants of the local residents and passing tourists.

6.20 As the proposed premises is independently owned and operated, the Applicant is able to tailor the product range and change it when necessary to be able to cater for the local residents.

Potential Negative Impacts 6.21 The responsible and experience Applicant recognises that alcohol can be misused and cause harm if not responsibly consumed.

6.22 As a Licensee committed to the responsible consumption of liquor, the Applicant has considered the Australian Institute of Criminology: Research in Practice SUMMARY PAPER No. 04 December54 which refers to the following regarding the negative social impact of Alcohol related violence in residential locations; “Hotels and nightclubs are the most problematic licensed venues for violence, particularly those with extended or 24 hour trading.”

6.23 To be effective in reducing alcohol-related violence, the research notes that the implications for policy and practice need to give importance to; “The need for a range of partners within the community to work together to set appropriate standards for the consumption of alcohol and set formal and informal controls on the misuse of alcohol and the problem behaviours that result”.

52 https://www.pilbaranews.com.au/?news/pilbara-news/renewable-hydrogen-study-holds-huge-potential-for-karratha-ng- b881102158z 53 https://www.karratha.wa.gov.au/ 54 http://www.aic.gov.au/media_library/publications/rip/rip04/rip04.pdf 50 www.hospitalitytotalservices.com.au

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6.24 The Applicant is committed to involvement on a community level, continue being an active member of the West Pilbara Liquor Accord, work together with the Police, LEU and CHO (see Legislative Framework – Liquor Control Act 1988) to mitigate and minimise any undue, potential negative risk that may result within the locality.

6.25 The Applicant understands the potential for undue, negative social impacts related to the sale and supply of liquor, which is evident in their Harm Minimisation Plan (Attachment 2) and staff training strategy (Attachment 11 – Staff RSA Handbook) provided to staff upon employment (subject to approval).

6.26 The Applicant will maintain control over the supply of liquor in the community through formal controls such as:  harm minimisation measures,  juvenile management and procedural policies,  adhering to the Pilbara Liquor Restrictions and Karratha Liquor Restrictions,  adhering to any resolutions of the Karratha Liquor Accord,  responsible service of alcohol practices etc., and informal controls including:  community involvement, and  ongoing engagement with ‘at risk’ groups and/or organisations.

Consumer Surveys 6.27 The Applicant undertook a Consumer Survey (Attachment 3) of residents in Karratha and those visiting the locality, to gauge the public interest for the proposed Grand Central and that was completed by 426 respondents. Please find below a synopsis of the Consumer Survey results:

Q1. Please tick the one that best describes you; 66.20% stated they live in Nickol, Millars Creek or Baynton. 29.58% stated they lived elsewhere in the City of Karratha. 2.11% stated they travel to or through Karratha for work or business. 1.64% stated that they Visit Karratha for other reasons. 0.47% stated Other.

Q2. My age group is: 7.51% stated 18-25. 58.69% stated 26-40. 28.64% stated 41-55. 5.16% stated 56+.

Q3. When looking for a dining and entertainment premises, what do you look for (please tick all applicable)? 22.54% stated Located in Landcorp's new Tambrey Neighbourhood Centre. 28.87% stated Ability to stand and socialise. 46.01% stated Located within walking distance to my home or work. 14.55% stated Ability to attend or host cocktail functions. 87.09% stated Availability of quality food, alcoholic and non-alcoholic beverages. 34.04% stated Provides a manner of trade not currently available in the locality. 18.78% stated Other (please specify), with responses being: Vegan options Family friendly Family friendly , with good affordable prices of meals & drinks. At reasonable prices. Responsible approach to security management including what happens as patrons leave the premises ie no brawls on the street! 51 www.hospitalitytotalservices.com.au

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Family friendly and somewhere that feels like a ‘nice place to go out to’ Prompt bar service (nothing worse than waiting excessively) Safety inside and outside Availability of foods sensitive to allergies and intolerances Decent establishment that is close to our accommodation options in Nickol Comfortable chairs/STOOLS (not like blanche, i need lumbar support!) Really good food and atmosphere Area for the kids to play while us as parents can eat and drink without having to keep them sitting at the table while out Family friendly environment and menu Kid friendly and entertainment Other entertainment and sports than the regular. Ice hockey and nfl Adequate kids area, safe and occupying young kids Easygoing not expensive or over priced Modern and inviting Value for money Suitable for families with small children Family friendly but can still enjoy a drink True family friendly venue Basic affordable food and beers, family friendly and has an area for kids to play Good quality, reasonably priced, quickly served food! provides a warm and comfortable, family friendly, place for people to come and socialise and play games such as pool or darts. Be able to socialise with friends without yelling over music Vegan food options A pleasant, clean social environment Child friendly Good food & drink but also toddler friendly. Enclosed, safe play areas always have me staying longer & spending more $ Family friendly Family and child friendly Family friendly - place where kids can play too Excellent customer service Availability of vegetarian/vegan food choices Family Friendly Family Friendly, with a small playgroud for children Family friendly with separate smoking area not near kids A place where you can talk without having to yell to the person sitting next to you. Quality. Quantity and pricing Something that’s family friendly Casual atmosphere,,,,good behaviour

Q4. The premises will be operated under a Tavern Restricted Licence (subject to approval), as it is the only appropriate Licence type that will permit the flexibility required to meet the requirements of consumers in this growing region of the north. Do you support the proposed Grand Central Karratha operating under a Tavern Restricted Licence within the new Tambrey Neighbourhood centre, subject to approval from the Department of Local Government, Sport and Cultural Industries? 94.84% stated Yes. 5.16% stated No. Q5. If you answered YES above, how often might you patronise the proposed Grand Central Karratha? 28.40% stated Weekly. 32.63% stated Fortnightly.

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28.40% stated Monthly. 10.56% stated Other.

Q6. Do you believe that the Grand Central Karratha, operating under a Tavern Restricted Licence will cause undue harm or ill-health, in the locality? 6.34% stated Yes. 90.85% stated No. 2.82% stated Other.

Q7. Do you believe that the Grand Central Karratha, operating under a Tavern Restricted Licence will cause undue offence, annoyance, disturbance or inconvenience, in the locality? 7.98% stated Yes. 89.20% stated No. 2.82% stated Other.

Q8. Do you believe that it is the public interest to permit the proposed Grand Central Karratha to operate under a Tavern Restricted Licence? 90.14% stated Yes. 9.86% stated No.

Q9. Please provide any other comments relating to this application: Looking forward to seeing another locally owned business trying their best to bring variety to the City of Karratha.

This will be great for the Karratha and surrounding places.

Please don’t shut down dreamers hill food vans. I believe this tavern can operate in harmony with the current vans to cater for all customer types

I support this application

Excited to have a place to meet and hang with friends at this end of town.

Looking forwards to a proper sports bar and good food options in the nickol area

Karratha is full of young families,it would be great to have a tavern that welcomes them

Can’t wait!!! Just what Karratha needs! A bloody good sports bar with quality food and craft beer! Excellent idea!!!

The town needs a place like this.

What a fantastic opportunity for growing and developing a new venue in the area!

Looking forward to it!

Having a variety of venues not all located directly with in the cbd is good as it provides options for those living further out e.g. baynton, nickol area.

Noise considerations will need to be made with local residents. With this, the facility should aim to create sound-resistant barriers to prevent undue noise affecting nearby residents. The installation of this business and its facilities should add value to the community and local real estate, not devalue any of these whatsoever.

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Good for Karratha’s growth towards being a true city and offering locals and tourists options!

Good operators and know the industry well and will comply

Hoping grand central displays soccer on its screens as well as the other Aussie favourites. Hard to find this in the north west

Hurray up, can't wait!

It is great to see another licenced venue proposed for Karratha - especially one that offers something that the current ones don't. This end of town needs something other than the Tambrey Tavern.

Being next to the Caltex servo, it might actually change the sort of people that will being hanging around for after hours food and the people waiting for taxis, pushing away the local trouble makers to a different location due to the nice new establishment being there. Therefore changing the negative after dark environment that is currently played out in and around the Tambrey area.

I'd like to see a quality venue that serves good food. Millars Well is full of families and it's lovely and quiet and that's why we love the area. We would complain about any noise if it is heard from our house

Grand Central Karratha promises to offer a new and unique product to Karratha currently not available. Under the stewardship of Bart and Lara, this venue will not only provide competition for existing operators (win for consumers) but promote an all-encompassing venue that will deliver Karratha's premiere sports experience, offer premium American style food & drinks in a modern, comfortable, family-friendly venue that will become popular to locals and tourists alike. I approve!

I like the idea of background music only and the food. The owners already have extensive experience running similar venues and local knowledge so can identify any trouble makers and know how to deal with them. This knowledge will benefit the new shopping centres other tenants as it is in a dodgy area.

If there was an application for this facility to be in the more central business precinct the proponents would be vigorously objecting

If the quality of food is on far with Blanche looking forward to this opening and having a quality venue within walking distance

Looking forward to.opening night

Hopefully the pricing will be reasonable.

There is really only one place that we can walk to and from for entertainment. Hopefully this bar will be similar to Broome’s Divers Tavern.

Is there an option for a playground within the establishment so parents can enjoy dinner & drinks with their children in close proximity

It would be great to have a new venue at the west end of town as the tannery is out dated and over priced

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Also have theme nights would be good

Can’t wait

Would be great to see a playground or play space for young children

Great to see a good quality food and beverage option setting up in this end of Karratha, where currently the options are very limited.

Hope there is a playground for kids

A new bistro will be great but you need to make it affordable for families to visit often.

Living in Baynton, this new establishment will finally provide me somewhere to eat within walk distance of my house

No comments, just looking forward to have more variety in Karratha for eating and drinking out!

Great idea. Variety of free sport is the key along with reasonable priced quality food and drinks

The success of this enterprise will have a lot to do with location by offering a modern option in competition with the Tambrey Tavern. Good food at reasonable prices with boutique beverage options would be welcomed.

I believe a diverse range of restaurants within Karratha is only good for the City given that they are managed and located in a sensible manner. If the business can be profitable and offer something of value to the community then I believe it is a win win.

Great idea to provide better compensation in Tambrey

Will be great to have another place to relax and watch sport and have a few beers

Highly supportive of this quality venue outside of the city centre. There is already a identified drinking/ alcohol problem another drinking venue will add to this problem. Even though the majority of the population will treat it well. The other part will sadly let it add to the drinking related issues

Looks like a great venue and will add to the social colour of Karratha and fit in with it being a vibrant and modern place

It will be a welcome addition to Karratha

We are eager to see another option of licensed venue offering food in that area of town, within walking distance of friend’s houses where we often stay. It’s a significant step in working towards making the area more livable and vibrant and I believe it will be filling a large gap where there is demand. Offering food up until 30 minutes before close is a fantastic proposal.

If the place provides good quality food at reasonable prices it will attract people there. Leave the food trucks at dreamers hill!

Looking forward to somewhere new opening!

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Would be fantastic to see another venue in this area that provides a unique dining and social environment to karratha. I completely endorse this

I think Bart will do and excellent job! Can’t wait.

Nice to see something else offered for residents down this end of town

Can’t wait to have another option to eat out in our end of town

Really looking forward to attending the new venue! Very exciting!

I believe this would be a great venue, to bring something different to the area and Karratha generally. Keep the quality up and the trash people will stay away anyway

Great location for a tambrey alternative and if done right will have no negative impact on the area.

Much needed options in Karratha

Great idea. Would love a local tavern with good food, price and location closer to my residence

Great work Can't wait to utilise the facility

The Grand Central will be a great addition to this end of town, giving people a choice as to where they eat and enjoy a drink, all being closer to home. I cant wait!

It would be a great benefit to this end of town

Letters of Support 6.28 Along with the testimonials provided that related to Mr Parsons and Ms Ducie (Refer Section 4), and the Consumer Survey results, the Applicant also received a number of letters of support (Attachments 4h – 4q) for the application.

6.29 The letters were provided by a range of elected members, local residents, business operators and not-for-profit organisation.

6.30 Please find below some excerpts from the letters of support received: ‘’I have known Bart Parsons for approximately four years. During that time I have found him to be a person of passion and entrepreneurialism with his drive and ability to create and run a variety of businesses with a point of difference in the city of Karratha.

Each of his venues is well managed and respectable, and their success is fed into the community through the array of local sporting clubs and Not For Profit organisations they sponsor or donate to.

On the basis of my experience with Bart, I have found him to be knowledgeable and passionate about his community and business and work tirelessly on creating a positive future for both.’’ Hon Mia Davies, MLA. Leader of the Nationals WA

‘’ I write in relation to the application by Bart Parsons sand Lara Ducie of Grand Central KTA Pty Ltd, for the premises to be known as Grand Central to operate under a Tavern Restricted Licence.

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I understand that the proposed premises will be located within the Tambrey Village Commercial Development on the corner of Bathgate Road and Dampier Highway in Karratha.

I have been advised that the proposed Grand Central premises will have a strong focus on food, and will not include some of the ‘high risk’ aspects of a regular ‘tavern’ premises such as TAB and pool tables. I also note that the premises will strictly adhere to the new Pilbara Liquor Restrictions, and believe that it will be beneficial to many local residents in the growing Nickol region, to have this kind of diverse, flexible amenity in close proximity at the new Tambrey Village Commercial Development.

I fully support the Tavern Restricted Licence application to be conditionally granted as it is in the public interest and will aid in the ongoing development of the hospitality and liquor industry in Karratha by serving the contemporary needs of the local consumers in the locality.‘’ Kevin Michael MLA, Member for Pilbara

‘’Blanche Bar Group are aligned with the ‘Vision of the North’, to build robust and bustling cities which are continually diversifying. In short, Blanche Bar Group is a great example of a group of companies fully ntegrated into their community.

Blanche Bar Group continues to drive the liveability and social fabric of the Karratha Community. If I am meeting clients from out of town, they always nominate Blanche Bar as the place to meet.

Given Bart’s and Lara’s consistently high standards, I am excited about their new project at the Tambrey neighbourhood centre and look forward to its opening.

I fully support Blanche Bar Group’s efforts in their constant pursuit of excellence in Pilbara hospitality.” Brendon Grylls, Managing Director, BGG

‘’I write today as the Mayor of the City of Karratha to offer my support for the application being lodged by Grand Central KTA Pty Ltd, to operate a new food and beverage premises under a Tavern Restricted Licence.

The Directors of Grand Central KTA Pty Ltd, Bart Parsons and Lara Ducie, are reputable, licensed food and beverage premises operators who have run businesses in Karratha for many years. They have greatly assisted in the development of a contemporary hospitality, tourism and liquor amenity across Karratha and all their venues have been well received by local residents and visitors alike.

In the past hospitality and entertainment amenity in Karratha was confined almost exclusively to hotels. The themed small bar and restaurant offering provided by Bart Parsons has transformed our towns, providing a city-style sophistication and diversity to our region.

This growth has strengthened the case for development of the Tambrey Neighbourhood Centre, which will provide additional commercial accommodation and amenity to the rapidly expanding west end of Karratha. The inclusion of a flexible, well considered food and beverage amenity in the development is very important to ensure an essential diversity in the centre.

I support the conditional approval of the Tavern Restricted Licence application as it is in the public interest and will aid in the ongoing development of the hospitality and liquor industry in Karratha, by catering to the requirements of local consumers and providing an important amenity in the new Neighbourhood Centre.’’ Peter Long, Mayor, City of Karratha

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‘’ I write in support of the conditional grant of a Tavern Restricted Licence application for the proposed ‘Grand Central’ to be operated by Grand Central KTA Pty Ltd in Karratha. I understand that the new venue, subject to approval, will be operated by Mr Bart Parsons and Ms Lara Ducie.

The Tambrey Neighbourhood Centre will assist in meeting the needs of residents in the locality, and the proposed Grand Central will be an important part of that offering.

I understand that the operators will have a focus on providing quality food at the premises, which they will supplement with a comprehensive beverage range, including barista coffee. The food will have a ‘dude food’ feel, with a range of slow cooked meats, veg and seafood (including fish).

I believe that the proposed Grand Central, to be situated at the Tambrey Village Shopping Centre will add to the amenity in the locality and cater to the growing demand and expectations of local residents and visitors resorting to the western part of Karratha.’’ Vince Catania, MLA, Member for North West Central Spokesperson for Transport; Tourism; Lands; Small Business; Veterans and Defence Issues; Industrial Relations

‘’I write to you today with a letter of support for the Bart Parsons, in regards to the application by Grand Central KTA Pty Ltd for the Conditional Grant of a Tavern Restricted License for the premises to be known as Grant Central, and located in the new Tambrey Village Commercial Development on the corner of Dampier Hwy and Bathgate Rd in Karratha.

Bart and his Karratha run Blanche Bar Group (Blanche Bar, Fiorita Deli and Rambla Bar and Bistro) are a well recognised locally owned and run hospitality group. They implement an innovative business model, which has allowed continued success in a challenging business environment. The opening of their first venue, Blanche Bar, revolutionised dining and entertainment options in Karratha, and their growth and expansion has continued to add real value to the City of Karratha from both local and tourism perspectives.

Blanche Bar Group have embraced the concept of regional development, encouraging and implementing training and development strategies that support growth of their workforce and thus loyalty and retention of staff, one of the largest challenges in the economic environment where small and medium businesses are continually competing with the larger salary packages. They are to be congratulated on their ‘Big Picture’ vision working hard to build the community as well as their business.

I support the liquor license application to be conditionally granted. Blanche Bar Group venues are well staffed, run with a high level of organization, and this venue will cater to those living in the Baynton, Nickol and Pegs Creek areas. I also enjoy being a patron of the venues in the Blanche Bar group. The venues among the first add a touch of modernity and class to Karratha as it began its transformation from an industry based country town to the vibrant, livable city that it is today.’’ Jacqui Boydell, MLC,

‘’We engaged with Bart with an idea through our club to help support the local community. With our clubs background with running events like the Apex Garden Party and our contribution to many other local community events we have been able to provide our knowledge and experience to help assist with events like “Mad Hatter’s” and “Beats in the Heat” which see’s great entertainment brought to our town. With much gratitude and appreciation for our help Blanche made a considerable donation to our club which allows us to

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distribute that back into the community through donations and grants to sporting groups, clubs and schools providing new equipment, assisting with travel costs for events like country week and also providing educational equipment to schools and providing assistance with fund raising for school camps etc.

Bart and the Blanche team have been excellent in their engagement and taking on a unique approach in teaming up with us to support the community from a whole different level.’’ Jono Bucktrout, President, APEX Club of Karatha

‘’Centurion Karratha and Bart Parsons have had formed a strong professional relationship of the last 5 years. Bart’s impressive portfolio – Blanche, Rambla, Fiorita and his catering businesses are valued customers that continue to grow with their freight volumes. This is testament to Bart’s ability to manage his businesses and ability to identify and capitalise on niche markets in Karratha.

Bart also brings a number of exciting events to Karratha – including Beats in the Heat, Mad Hatters and a number of boutique events at Fiorita that are not seen in other towns in the Pilbara.

These events along with the Blanche Group, give the City of Karratha great exposure and draw crowds to the city which benefits many businesses.

Centurion looks forward to further supporting Bart and his team well into the future and we are excited to see what new ideas Bart brings to the town in the near future.’’ Josh Simpson, Operations Supervisor, Centurion Karratha

‘’Managing Director Bart Parsons has created, with the Blanche Bar Group venues, which caters to both corporate and private clientele. These venues include the Blanche Bar, Blanche Bar & Catering, Rambla Bar & Bistro, and Fiorita Deli, and have provided Karratha and the Pilbara with a level of hospitality that has not previously been available. They have assisted in transforming the face of hospitality in the Pilbara to rival that of many other major regional centres. The venues provide their patrons with a welcoming atmosphere and innovative product at an affordable price.

As Managing Director of a number of businesses, including Aviair and HeliSpirit in Karratha, I know how difficult it can be to find venues that are suitable for corporate meetings both during and outside of office hours. The Blanche Bar Group provides high-quality service paired with a setting that is both sophisticated and comfortable. In addition to providing venues that are suitable for business meetings, the Group also provides catering to external events such as Aviair’s upcoming hosting of the KCCI Business After Hours Event. Aviair’s dealings with the Blanche Bar Group in this regard have been nothing but professional, with our requirements around dietary requirements, budgets, and location being accommodated without any issues.

In addition to Bart’s efforts to improve the hospitality scene in Karratha and the Pilbara, he has also worked to support other areas of the community including sponsoring events, local clubs and not-for-profit organisations. Bart has also been instrumental in creating a practical framework for the Banned Drinkers Register in Karratha.

I have no hesitation in recommending the Blanche Bar Group as a leading business in Karratha. This is from my own personal experience as well as what I hear about the Group from my dealings with the business community.’’ Michael McConachy, Managing Director Aviair

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‘’Under the guidance of the directors Bart Parsons and Lara Ducie the Blanch Bar group has grown to 3 venues. Blanche Bar and Fiorita in the Karratha CBD and Rambler in the Wickham Centre. The opening of these venues has given the people of Karratha an opportunity to go out and enjoy themselves in comfortable modern venues with a selection of drinks and food to rival any major city venue. These venues have also provided support for other local businesses by selling other locally produced products through Fiorita.

The Blanche Bar group is also a major contributor to the local community and its events. The group sponsors many local sporting clubs, events and is the main organizer and sponsor for Beats in the Heats. An event which helps bring top artists to Karratha to entertain the locals. The Blanch Bar group also organisers other evets including Octoberfest and has been the main contributor and organizer for the Sharpe Avenue night markets, another place for locals and tourists to display and sell their wares.

Bart has also taken up the role of the Chair of the West Pilbara Liquor Accord. This is an extremely important position in maintain a healthy balance between responsible drinking and the right to celebrate and enjoy our Pilbara lifestyle.

Bart and Lara have worked extremely hard with dedication to ensure the venues of the Blanche Bar group remain at the highest level and standard. These venues are frequented regularly by myself, family and staff members of our organization. The Blanche Bar group plays a critical role in the livability of this City and without them the City of Karratha would lack the essential services required for a balanced Pilbara lifestyle.’’ Vaughan Corps, Karratha Earthmoving & Sand Supplies

6.31 As demonstrated by the considerable public and private support for the application, the operators are well known for their quality premises, and have the overwhelming support of local residents and stakeholders in the region.

7. Section 38 (4) (a) of the Act – Harm or Ill-health 7.1 In compiling this Public Interest Assessment, the following information sources were reviewed as recommended in the by the Directors Policy on Public Interest Assessment, last amended 3 October 2018. The information sources were reviewed and considered to better understand the harmful effects of alcohol abuse and the strategies recommended eliminating or reducing the same, which have been considered in this Public Interest Assessment submission.

7.2 The information sources considered (but not limited to) are as follows:

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Source Reference WA Police www.police.wa.gov.au/AboutUs/AboutUs.asp?SearchCrimeStatistics Australian Institute of Criminology www.aic.gov.au/stats/aust/wa.html University of Western Australia www.crc.law.uwa.edu.au/facts_and_figures/statistical_report Office of Crime Prevention www.crimeprevention.wa.gov.au Population Health (WA) www.population.health.wa.gov.au/communicable/immunisation.cfm Drug & Alcohol Office www.MHC.health.wa.gov.au Department of Racing Gaming & www.rgl.wa.gov.au Liquor Australian Bureau of Statistics www.abs.gov.au National Drug Strategy www.nationaldrugstrategy.gov.au Office of Road Safety www.officeofroadsafety.wa.gov.au WA Planning Commission www.wapc.wa.gov.au National Drug Research Institute www.ndri.curtin.edu Department of Indigenous Affairs www.dia.gov.au National Health & Medical Research www.nhmrc.gov.au/your_health/healthy/alcohol/index.htm National Centre for Education & www.nceta.flinders.edu.au/projects/documents/Young_People_and_Alcoho Training on Addiction Adelaide l_Report.pdf Australian Government Department Http://health.wa.gov.au of Health & Ageing West Pilbara Alcohol Management https://www.rgl.wa.gov.au/docs/default- Group source/rgl/report_director_of_liquor_licensing.pdf?sfvrsn=0 Figure 40: Sources of information

7.3 It would appear following a comprehensive review of the reports available on the websites as noted above (refer 7.2) that violence can be attributed to many factors. Of particular note is the excerpt (see below) from “Preventing Violence: The State Community Violence Prevention Strategy 2005, A Green Paper Policy Framework for Development”, a collaborative publication with input from the following reference sources: . Department of Justice, . Department of Health, . Department for Community Development, . Department of Education and Training, . Office of Road Safety, . The Mental Health Commission, . Department of Sport and Recreation, . The WA Local Government Association, and . WA Police.

“Much is known about the causes of the crime and the effectiveness of a range of interventions. While continuing to grow on an almost daily basis, this information presents ample opportunity for limited resources to be better targeted to address the causes and to ameliorate emerging harm. There are many theories on what causes violence which could be broadly categorised around “individual” or “community/environmental” factors.

“Individual” theorists say that, given the human history and continuing record of war, persecution and suppression, humans are an inherently violent species. Others point to genetics, hormonal or chemical precursors, biological and mental pathology or learned cognitive/behavioural responses.

“Community/Environmental” theorist suggest poverty or economic circumstances, political environmental (war, racism et cetera), cultural norms and attitudes, role modelling or social learning as root causes of violence.

The research demonstrates:

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. The nature and outcomes of crime are the result of a complex relationship between a number of factors that relate to the individual, the community and environment, and the specific situation in which crime occurs; . Social and cultural norms play a key role in how the community perceives and responds to crime; . Low socio-economic status and social exclusion are closely linked with criminal behaviour; and . Crime outcomes, together with a range of other conduct and behavioural, social cognitive and health outcomes can be influenced by appropriate intervention in the early years of life, targeting “risk” and “protective” factors.

A growing body of evidence points towards the interaction of a range of factors in shaping behavioural outcomes. While each of the factors described above plays a role, attempts to separate out a single cause that will only address and respond to a small part of the problem. Regardless of the causes, violence is not acceptable, and the available evidence shows that much can be done to prevent it” (Attachment 16 – Preventing Violence).

7.4 Further to the above the Designing out Crime Planning Guidelines55 produced by the Western Australian Planning Commission (2006) were also considered within this submission. The Applicant believes the guidelines to be a successful tool in eliminating crime which may result in the harm or ill-health to the locality when combined with a robust harm minimisation plan and a commitment to operating a safe and well managed licensed premises.

7.5 The principle headings for Design out Crime56 as recognised by environmental design practitioners and educationalists in Australia which can be considered and developed at a local level, could be based on five design and usage concepts:  Surveillance  Access Control  Territorial Reinforcement  Target Hardening (Security Measures); and  Management and Maintenance

7.6 Having considered the above principle design and usage concepts and based on their extensive experience as licensed operators, Grand Central KTA Pty Ltd submits the following by way of addressing the above;

7.7 Surveillance  The proposed premises will be covered by CCTV which will include the exit, entry and delivery points.  An appropriate number of Team Members and managers will supervise the premises at all times.  The Tambrey Village Shopping centre will also incorporate its own CCTV.

7.8 Access Control  The Applicant will utilise techniques that will deny offenders and reduce their escape opportunities and guide legitimate users through the environment. All alcohol will be kept behind the bar and only be available to the RSA trained staff.

7.9 Territorial Reinforcement

55 https://www.planning.wa.gov.au/dop_pub_pdf/docguidelines.pdf

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 Appropriate signage will substantially identify the venue and the perimeter of the licence, including rear entry for deliveries, which will be clearly marked and secured.

7.10 Target Hardening (Security Measures)  The entry/exit points to the proposed Grand Central will be secured by quality locking devices.

7.11 Management and Maintenance  The proposed Grand Central will remain at all times in good repair and well maintained. Staff will be trained to identify and report problems immediately to management should they notice graffiti, broken locks and/or other damage to the premises.

7.12 Additional crime reduction measures that have been considered by the Applicant during the design process include (but are not limited to):  Lighting – having the area in and surrounding the venue, including the car parking area, well-lit as it discourages any anti-social behaviour.  Landscaping – similarly, it is important that sightlines are not obscured creating small areas of potential concealment.  General appearance – if a place has a quality fit out and appears well looked after, people are less likely to loiter or be anti-social.  Entrapment places – it is important not to create areas capable of trapping people such as recessed Automatic Teller Machines or narrow alleyways.  Activity generators – having a broad range of uses that are available at varied times creates passive surveillance and an image of liveliness that is unattractive to most criminals.

7.13 The Applicant notes that there will be CCTV and lighting installed at the Tambrey Village Shopping Centre, which will further enhance patron safety and security.

7.14 The Applicant notes that at the time of printing, the Local Government Area (LGA) was referred to as the Shire of Roebourne. The Shire or Roebourne is now referred to as the City of Karratha. All references in the report to the Shire of Roebourne also apply to the City of Karratha.

7.15 With regard to the designation from ‘Shire’ to ‘City’, please find following an explanatory note: “Local governments are either shires, towns or cities. Shires are generally small to medium in population and are often rural. Towns are of medium population and are essentially urban. Cities have larger populations and are essentially urban. Provided certain population criteria are met, shires can become towns or cities, and towns can become cities. A change is initiated by the Council.

A local government area is eligible for city status when it has more than 30,000 residents, with more than half living in an urban area.”57 It is relevant to note that the ‘urban area’ where more than 30,000 people reside is the township of Karratha.

7.16 The West Pilbara Alcohol Management Group recommendations included the following liquor restrictions: 1. Packaged liquor may only be sold Monday to Saturday from 12 noon to 8pm. 2. The sale of packaged liquor on Sunday is prohibited. 3. The sale and supply of liquor for consumption on premises is prohibited before 12 noon except where it is sold ancillary to a meal or lodger. 4. The sale of wine in casks greater than 2 litres in volume is prohibited. 5. Specified packaged liquor may only be sold in the following quantities:

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i. Wine in casks is limited to one 2 litre cask per customer per day; or, ii. Fortified wine is limited to one 2 litre cask per customer per day; or, iii. Beer is limited to one carton per customer per day; or, iv. Ready-to-drinks (RTD’s) is limited to one carton per customer per day; or, v. Spirits are limited to one 750ml bottle per customer per day. With reference to 5(iii) and 5(iv), an equivalent total one carton in quantity may include a mix of beer and RTD’s. 6. Where a packaged liquor product is available in a non-glass contained, licensees are prohibited from selling the product in a glass container. 7. Licensees to submit returns of sales data to department of Racing, Gaming and Liquor every four months. 8. Restrictions to be reviewed in 2 years.

7.17 In 2012, the Karratha Liquor Restrictions were introduced (Attachment 12), which somewhat reflected the recommendations of the West Pilbara Alcohol Management Group.

7.18 The Pilbara Liquor Restrictions, by a decision of the Director of Liquor Licensing58, go significantly further and strongly reflect the 2011 recommendations of the West Pilbara Alcohol Management Group.

8 Applied Research Section 38 (4) (a) of the Act – Harm or Ill-health Social Health Indicators “At Risk” Groups 8.1 In preparing this submission, the Applicant has given due consideration to those groups deemed the most “at risk” of alcohol related harm and ill-health, as identified by the Drug and Alcohol Interagency Framework for Western Australia 2011 – 201559, and noted in the Directors Policy on Public Interest Assessments, last amended 3 October 2018. The determined “at risk” groups may include:  Children and Young People,  Aboriginal people and communities,  People from regional, rural and remote communities,  Families,  Migrant groups from non-English speaking countries,  People in low socio-economic areas,  Mining communities or communities with a high number of itinerant workers, and  Communities that experience high tourist members.

8.2 Having considered the above “at risk” groups and reviewed the priorities for each group, the Applicant confirms a robust and lasting commitment to supporting the local community and community groups, tasked with devising strategies to reduce the effects of alcohol in the defined locality.

8.3 The following is a table that presents the numbers and percentages of “at risk” groups in the locality, which are relevant to the Grand Central application:

Identified Group Defined Locality Western Australia

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Population aged under 14 12756 (28.01%) 476686 (19.26%) Indigenous Persons 3573 (10.25%) 75978 (3.07%) Couple Families with Children 55% 45.30% Australian Born 8481(66.49%) 1492842 (60.33%) Mining communities or communities with a high number of itinerant workers Figure 41: “At-risk” groups present in the locality (Source: www.abs.gov.au)

8.4 Please note that the above statistical data was compiled using the latest statistics available from the Australian Bureau of Statistics, 2016 Census Data (Refer www.abs.gov.au). The data used for the ‘defined locality, was the data for the suburbs as previously stated in this submission.

8.5 Based on the comparison table above, it is of note that the number of Indigenous persons typically residing in the locality at 10.25% is significantly higher than the WA state average of 3.07%.

8.6 The Applicant notes that this higher-than-average Indigenous population is also reflected in the number of Aboriginal support organisations in the City of Karratha and the surrounding East Pilbara region.

8.7 Identified gaps in the provision of the following were identified:

Figure 42: Excerpt from Attachment 14 (Source attachment 14)

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8.8 The Country WA Primary Health Network – Pilbara Health Snapshot (Attachment 14) notes that:  16.1% of the population are Aboriginal,  Population is set to increase to 85,000 by 2025,  Aboriginal people in the region had avoidable death rates that were significantly higher than non-Aboriginal people, and  Rates of preventable hospitalisations 1.5 times higher than the national rate.

8.9 The Applicant along with other accord members have expressed their support to put a banned drinker’s register in the area. Mr Parsons (the Applicant) states in an article for the west “We have the technology at our hands to put a banned drinkers’ register in place, and on a long term basis that data can be used- those people can be helped.”60

8.10 The Applicant notes that the number of Couple Families with Children is higher in the defined locality than in the rest of the state, and the Population under the Age of 14 is also significantly higher at 28.01% compared to Western Australia at 19.26%.

8.11 The percentage of Australian Born Residents in the locality is higher than WA and those who Speak English Only at Home is higher than for the rest of the state.

Karratha as a mining community 8.12 It is a notorious fact that Karratha has a large mining community located in and around the main city centre. Mining community populations present some challenges with respect to the sale and supply of liquor, and the Applicant is cognisant of these challenges.

8.13 Further to the Pilbara Liquor Restrictions, the Applicant also has the RSA Staff Handbook for staff to use and refer to, to ensure that staff fully understands all of their rights and responsibilities of working in a licensed premises.

8.14 Many mine sites in Australia undertake random drug and alcohol testing. This testing is a condition of employment and is bought to the attention of workers before they commence work, and is often required before a new employee can begin work at a new mine site. This is also true of the Pilbara region, where all companies operating in the region, undertake rigorous training prior to arriving on site.

8.15 The Department of Mines, Industry Regulation and Safety61 has provided some safety and guidance information for employees and employers, relating to their respective rights and responsibilities when it comes to drug and alcohol policy and states: “Hazards or hazard factors to consider in relation to increased risks of injury or harm if workers are impaired by alcohol or other drugs include:  operation of machinery  driving in the course of work  situations where concentration or motor coordination is relied on to carry out a job safely  use of hazardous substances  performing duties as part of a team. If alcohol or drug issues arise, they should be addressed through the site’s alcohol and other drugs policy and a systematic risk management process.”

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8.16 Alcohol and other drugs can seriously impact a person’s ability to undertake work safely, and for this very important reason, mine sites all have comprehensive drug and alcohol testing policies.

8.17 As a consequence of these strict zero-tolerance policies, the Applicant submits that there are few incidents of alcohol-related harm in Karratha that are caused by “Mining communities or communities with a high number of itinerant workers” in the locality.

Crime Statistics for the Locality 8.18 The data presented in the tables below, was sourced from the Western Australian Police website (www.police.wa.gov.au) and contain verified criminal offences for the defined locality (Karratha LGA) during the period July 2016 to June 2017 and July 2017 to June 2018.

Figure 43: 12 month comparison for the defined locality. (Source: www.police.wa.gov.au)

8.19 As can be seen in the comparison table above the rates of the following relevant criminal offences have either increased or decreased: 2016- 2017- Change (increase (+) or decrease (-) 17 18 Sexual Offences 42 8 -34 Assault (Family) 19 12 -7 Assault (non- 31 34 +3 Family) Threatening 5 2 -3 Behaviour (Family) Threatening 2 8 +6 Behaviour (non- Family) Depravation of 1 0 -1 Liberty Drug Offences 54 70 +16 Fraud and related 38 16 -22 offences Robbery 1 4 +3 Steal Motor 15 4 -11 67 www.hospitalitytotalservices.com.au

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Vehicle Non-Dwelling 44 26 -18 Burglary Property Damage 99 73 -26 Dwelling Burglary 11 10 -1 TOTAL 362 267 - 95 offences

8.20 As can be seen on review of the information from the WA Police website, the overall number of relevant criminal offences committed in Karratha has decreased over the period, with 95 fewer relevant criminal offences.

8.21 The Applicant submits that it is of note that these reported incidents do not include data on:  whether or not the change in incidents were alcohol related, and if so; and  what type of Licensed premises the alcohol was sourced from,

8.22 The Applicant submits that the area which makes up the ‘specified locality’ as per the Directors PIA Policy, the statistics for the entire locality of Karratha have been used, including areas outside of the 3km specified locality.

8.23 The Applicant submits that the proposed Grand Central would simply cater to the new and future residents of the new Tambrey Neighbourhood Centre.

8.24 There is no reason why the proposed premises (subject to approval), operating under the strict Pilbara Liquor Restrictions will increase the amount of liquor purchased or consumed in Karratha.

8.25 Please find below the Alcohol-related hospitalisations for the Shire of Roebourne for the period 2007 – 2011.

Figure 44: Alcohol-related hospitalisations for Roebourne where the premises will be located (Source: www.dao.health.wa.gov.au)

8.26 The Applicant submits that the ‘Alcohol-related hospitalisations’ for the Shire of Roebourne have been used as they are the only statistics available (Attachment 15)

8.27 The Shire of Roebourne (now known as the City of Karratha) had higher rates of alcohol- related hospitalisations than the WA state average, when the report was collated in 2007- 2011.

8.28 With respect to the report into the locality (the entire Shire of Roebourne), the Applicant notes that higher rates of alcohol-related hospitalisations were evident in:  Ashburton,  Port Hedland, and  East Pilbara.

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8.30 The Applicant has considered the available statistics and submits that their previous experience operating liquor licensed premises in the area, the strict Harm Minimisation Plan that will be implemented alongside the Pilbara Liquor Restrictions, and the style and product range of the proposed premises, that Grand Central will not unduly contribute to alcohol related hospitalisations and deaths in the area.

8.31 Further, Mr Bart Parsons is a supporter of the Banned Drinkers Register and will implement the policy at the premises, should it be introduced after the trial period.

Strategies to minimise harm or ill-health 8.32 As outlined previously in this submission, the strict Harm Minimisation Plan (Attachment 2) will minimise the potential, undue harm or ill-health that could be caused to the community (if any) subject to approval of this application for a Tavern Restricted licence.

Promotion 8.33 The Applicant is committed to adhering to the Department of Racing, Gaming and Liquor’s Industry Guideline on the Responsible Promotion of Liquor, as previously outlined in this submission. The industry guideline seeks to; “This document provides the industry with a framework of practices which are considered acceptable in order to prevent the intoxication and antisocial behaviour of patrons and, in all other respects, to ensure that the premises are being properly managed. The framework highlights those practices which are discouraged and are not in the public interest.”

8.34 The Liquor Control Act 1988 places an obligation on Licensees to sell and supply liquor in a responsible manner. The uses of ‘gimmick’ promotions of cheap or discounted liquor that are likely to encourage irresponsible consumption of alcohol are not acceptable. Any activities to promote their business will not be an incentive for patrons to consume liquor more rapidly or in greater amounts than they normally otherwise would.

8.35 The Applicant wishes to reiterate that they will NOT be a destination for cheap drinks. While they may offer some ‘value for money options’, their primary focus will be around food aimed at appealing to families.

Responsible Service of Alcohol 8.36 The responsible service and promotion of liquor will be maintained at all times by the Applicant. Any patron who appears intoxicated will be refused service and asked to leave the premises. Any person who looks to be under the age of 25 will be asked to show appropriate photographic ID.

8.37 At all times the staff working at the proposed Grand Central will have completed their RSA training, and a copy of their certificate will be retained in the training register. Management will be required to complete the higher qualification of MLP1 (Management of Licensed Premises).

8.38 At all times the proposed premises is open, an Approved Manager will be on premises and available.

8.39 The Applicant will also implement their own policy of not serving liquor to any person wearing a school uniform, regardless of their ability to produce relevant photo ID. Due to the new WA school cohort, some high school students are 18 while still attending Year 12, and can legally purchase liquor. This policy is to minimise the possibility of secondary supply to juveniles. In addition, signage relating to the WA licensing authority’s new laws relating to secondary

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supply, will also be present and visible on premises, should it be approved in the public interest.

CCTV 8.40 The Applicant will install extensive CCTV surveillance at the proposed premises, including the entrance and exit, as well as the delivery area. The CCTV system will be in operation at all times and footage will be retained in accordance with the Directors Policy on “Security at Licensed Premises”.

8.41 There will be CCTV coverage throughout the premises. A closed circuit television video (CCTV) surveillance system, able to identify individuals and showing times and dates is currently in place and is operational. The CCTV system complies with the requirements as identified in the Director’s Policy ‘Security at Licensed Premises’.

8.42 The CCTV system will continue to provide and record continuous images of the entrances and exits to the premises (including the alfresco area) during the normal trading hours and until one (1) hour after trading ceases. Images recorded via the CCTV system will continue to be retained for at least twenty eight days (or such other period as the Director of Liquor Licensing specifies) and will be made available for viewing or removal by the Police or other persons authorised by the Director.

8.43 Staff and the Approved Manager at the premises will be trained how to access and view the CCTV footage, should it be required by Police, local government or any other authorised officer.

8.44 Given the Applicant’s commitment to providing a safe controlled environment, and based on harm minimisation strategies identified with previous liquor licence applications by the WA Police Liquor Enforcement Unit and the Department of Health; the Applicant is willing to accept the following self-imposed trading conditions should the Director of Liquor Licensing deem it necessary in the public interest;

Dress Standards 8.45 The applicant must refuse entry to the licensed area to any person wearing a jacket or any other clothing bearing patches or insignias, including, but not limited to the following Outlaw Motorcycle Gangs; • Coffin Cheaters • Club Deroes • God’s Garbage • Gypsy jokers • Outlaws • Finks • Rebels • Comancheroes • Hell’s Angels • Rock Machine  Bandidos

Section 64 Restrictions 8.46 The Section 64 conditions that apply to Karratha in relation to the sale and supply of liquor which restrict the sale and supply of liquor to the following times:  On-premises alcohol sale and supply:  Monday to Sunday from 11.00am unless ancillary to a meal;  Off-premises alcohol sale and supply: N/A to this application. 70 www.hospitalitytotalservices.com.au

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8.47 CCTV  A system is to be in place and operational at all times covering the internal/external of each entrance and exit of the premises,  These cameras must allow clear identification on patrons,  The system must comply with the Director’s Policy relating to CCTV, and  Images recorded via the CCTV system must be retained for twenty eight (28) days and must be made available for viewing or removal by the police or other officer authorised by the Director of Liquor Licensing.

9 Community Consultation 9.1 As part of the Community Consultation, the key organisations were contacted to discuss the tavern restricted licence application, and were asked to comment and provide feedback with concerns (if any) in relation to the application.

9.2 WA Police Liquor Enforcement Unit (LEU) An email outlining the details of the application was sent to the LEU and stated the Applicant would appreciate any feedback the LEU could provide. The Applicant respects that the LEU will consider the application in its entirety when advertised and intervene if required. The Applicant notes that any communication they have with the LEU does not constitute support for this application.

9.3 Chief Health Officer (CHO) The Applicant’s representative also sent an email brief outlining the details of the application to the Chief Health Officer at the WA Health Department. The Applicant respects that the CHO will consider the application in its entirety when advertised and intervene if required. They also confirm that any correspondence with the CHO does not in any way constitute an endorsement of this application.

9.4 Contact was also made with a number of local schools, aged care facilities, child care centres, churches and other ‘at risk’ organisations within the locality to ascertain whether or not they believed that there would be any adverse impact on their organisation, should the application be approved in the public interest. Please see below some responses to the Community Consultation:

St Paul’s Primary School 9185 7500 Catherine at St Pauls was provided with an overview of the Tavern Restricted application and noted that as the premises would be located a long way from the school, and she did not anticipate any impact, however asked for an overview to be sent to the Principal of the school for review.

Karratha Senior High School 9187 8000 A representative called and spoke to Ms Tracey Bell at Karratha High School. Ms Bell requested that the information be provided in writing, so it could be presented to the Principal to make comment. The email was sent and the Applicant will consider the position of the Principal should any feedback be received.

St Luke’s College 9144 1081 A call was placed to the college to provide an overview of the application and seek any feedback the college may have. Jackie at reception advised the caller that they were less concerned with application that only dealt with on-premises consumption of liquor, however noted that the Principal should see the proposal before any comment was made. Accordingly,

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the overview was provided, however no response has been received at the time of submitting the application to the licensing authority.

Karratha Primary School 9185 1026 We contacted the school and spoke to Tash in reception, who stated that the only person who could make comment was the Principal Ms Kate Lyon. An email was sent with contact details for the Applicant’s representative, and Principal Lyon responded that due to the location of the proposed Grand Central, there would be no impact to the school.

Bulgarra 1,2,3 Early Learning Centre 9185 4292 Contact was made with the centre and we spoke to the Acting Director with respect to the proposed Tavern Restricted licence application. The Acting Director stated that it would be highly unlikely that the proposed Grand Central premises would have any negative impact on the centre.

Karratha Early Learning 9131 5005 A call was placed to the centre and spoke with the Centre Manager who said that they did not believe there would be any objections, but could not speak on behalf of the centre and their clients (including parents).

Millars Well Children’s Services 9144 1614 Contact was made with Millars Well Children’s Services. After providing the receptionist with an outline of the proposed Grand Central premises, the representative indicated that they did not believe it would have a negative impact on the centre, but that the Centre Director would review the PIA in full and provide their feedback at that time.

Karratha Health Campus 9143 2333 We contacted Karratha Health Campus and were advised to send an email to the Executive Assistant of the CEO. An email was sent, and the Executive Assistant to the CEO advised the Applicant to send the overview of the proposal to the WACHS Pilbara Regional Office. The email was duly sent, however no feedback was provided at the time of lodging the application.

Karratha Medical Centre 9144 1740 We called and were advised to speak with the Practice Manager, who was out of the office at the time of the call. An email was sent to Karratha Medical Centre, giving an overview of the application and to obtain feedback and comment in relation to the application, however there has been no response at the time this submission was lodged.

Karratha Anglican Community Church 9144 22594 An email was sent providing an outline of the application, and contact details should they require further information or to provide feedback, should the church wish to provide comment or feedback with respect to the application.

Karratha Baptist Church 9185 4008 A call was placed to Nick at the Karratha Baptists Church and a message left as he was not available at the time of the call. When the Applicant’s representative was able to speak with Nick, he was provided with an overview of the application and noted that they though cultural training would be beneficial to staff working at the premises.

Karratha Corps (Salvation Army) 9185 2148 A call was made to the Karratha Corps, and the Applicant’s representative was able to speak with Lynn. After explaining to Lynn the reason for the call, Lynn stated that they objected to takeaway liquor in Karratha, however were less concerned with on-premises consumption as it did not affect their clients in the same way as packaged liquor.

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Aspen Karratha Village 9185 2726 We called and spoke with the Village Manager Bill. After being given advised of the nature of the proposed Grand Central, Bill stated that he did not object to the application being approved, and though that the new amenity would benefit the workers living at Aspen Karratha Village.

Gap Ridge Workers Accommodation 1300 321 669 A call was placed to the village and the representative advised that they did not believe the proposed Grand Central would have any negative impact on their clients. The respondents also stated that on a personal note, the Applicant’s other licensed premises were of a high standard and well operated.

Searipple Village 9158 7400 We called and spoke to a representative who stated that Searipple Village was located more than 5km’s away from the proposed grand Central, and accordingly would not have any impact on the Village or those who lived there.

City of Karratha 9186 8555 We called the City of Karratha to speak an officer in Environmental Health Services. A council officer advised us that the assessment authority for land use generally do not participate in these consultations but detail their position in terms of compliance through the Section 39 and Section 40 application process.

Karratha Police Station 9143 7200 We called the Karratha Police Station and spoke with the Liquor Enforcement Unit (LEU) officer Sgt Brett Dorge. Sgt Dorge suggested a number of matters for the Applicant to consider, and noted that he had a good, working relationship with the Director of the Applicant Company, Mr Bart Parsons. Sgt Dorge also noted that on-premises consumption of liquor did not present the same challenges to ‘at risk’ people in the community as packaged liquor.

The Applicant also notes that a Notice of Application will be mailed to schools, hospitals, hospices, aged care facilities, drug and alcohol treatment centres, short term accommodation or refuges for young people, child care centres, churches, local government authority, local police station, situated in the specified locality of the proposed premises.

10 Section 38 (4) (b) of the Act – Impact on Amenity

10.1 The Applicant has spent a considerable resources into researching the need for the proposed licensed premises, to enhance the amenity offered at the new Tambrey Village Shopping Centre development.

10.2 The Applicant submits that the proposed Grand Central will not adversely affect the locality, rather it will add to the diversity available in the development, by providing a family friendly premises where friends can meet and socialise.

Demographics 10.3 The key demographic statistics presented within this submission have been sourced from the Australian Bureau of Statistics, Census Data 2016 (www.abs.gov.au) for the suburbs of Nickol, Baynton, Millars Wells and Pegs Creek.

10.4 Population Characteristic Locality WA 73 www.hospitalitytotalservices.com.au

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Women 47.6% 50 % Men 52.4% 50% Weekly Income Median Individual $1330.25 $724.00 Median Household $2697.25 $1,595.00 Median Family $2955.25 $1,955.00 Average Age of Residents 30 36 Indigenous Residents 10.25% 3.07% Australian Born Residents 66.49% 60.33% Residents that speak 76.54% 75.21% English at home Figure 45: Demographics (Source: ABS Census Data)

10.5 The ABS 2016 Census Data (Attachment 6) reveals that there were 12,756 people typically residing in the locality on census night.

10.6 Median incomes in the locality are significantly higher than the median incomes across Western Australia, Greater Perth and Australia.

10.7 There are a higher percentage of Indigenous residents in the Pilbara than in other parts of WA, with many of these residents living outside of major towns and cities in communities.

10.8 The median age of residents in the locality is lower than the State median age, which is understandable when considering the employment prospects in Karratha rely heavily on the mining and extraction industries.

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Outlet Density 10.9 As required by the PIA Policy, the following are the existing active liquor Licences within Karratha excluding those that sell packaged liquor:

Figure 46: Existing Liquor Licensed premises within 3km’s (Source: https://portal.rgl.wa.gov.au/forms/fr/search/findalicence/new)

10.10 Below is a map of the existing licensed premises in the locality excluding restaurant licenses:

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Grand Central

Figure 47: Map showing existing licensed premises (excluding restaurants) and proposed Grand Central (Source: https://www.google.com/maps/search/bars/@-20.7405394,116.8359828,14.5z)

10.11 The Applicant submits that both the Tambrey Neighbourhood Centre and the Tambrey Village Shopping Centre are being developed to cater to the large number of persons residing in the area west of the Karratha City Centre and incorporating the suburbs of Nickol, Baynton, Pegs Creek and Millars Well.

10.12 The conditional grant of this application will ensure that the proposed Grand Central can cater to the requirements of customers in the locality, and that the new Tambrey Village Shopping Centre has a comprehensive offering that will provide one-stop shopping and dining amenity for local residents and holiday visitors.

10.13 The Tambrey Village Shopping Centre development has been considered since 2010, and is moving forward as it is required to meet the needs of local residents and visitors to the locality.

11 Section 38 (4) (c) of the Act – Offence, Annoyance, Disturbance or Inconvenience 11.1 As previously stated the Applicant has extensive experience as a Director of a licensed premises in the Karratha region, fully understands the rights and responsibilities of operating the proposed Grand Central as per best practice, and the Director’s policies.

11.2 Based on the research and data included in the PIA, there are acknowledged potential risk factors associated with this application, however the Applicant proposes to implement the following strategies to minimise any potential offence, disturbance or inconvenience that may occur, should the application be approved in the public interest:  The licensed premises will be rigorously supervised by an appropriate amount of staff at all times.  Not promote cheap discounted drinks.  Tried, tested and proven operational policies from the Applicant’s other licensed premises will be replicated in the new premises.  Unaccompanied juveniles will not be permitted entry at any time.  Liquor will not be sold to any person wearing a school uniform. 76 www.hospitalitytotalservices.com.au

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 Intoxicated patrons will not be permitted entry at any time.  The premises will be fitted-out and furnished with new fittings and fixtures of a high standard to reflect the demographic that the Applicant is seeking to attract.  The business will be operated by mature, skilled and experienced staff that will wear professional uniforms and offer customers a high level of product knowledge. These features will add an element of professionalism and responsibility, and will provide an additional service to patrons.  Due to the specific laws applicable to the Pilbara region, all staff employed at the premises will undergo specific RSA training, as well as product training that will allow them to match beverages according to meals available.  Low alcohol liquor products will be readily available within the proposed premises.  Liquor products will not be promoted or sold at cheap or discounted prices so that they are attractive to consumers with alcohol issues or encourage excessive consumption.  The Applicant will not use advertising or promotional material that is deemed attractive to young people.  Staff will be trained to a high level as has been done at the existing Licensed premises of the Applicant. Refresher training will be conducted at regular intervals to ensure staff are aware of their rights and responsibilities in relation to RSA and customer service.

Code of Conduct 11.3 Grand Central’s Code of Conduct is a vital component of their Harm Minimisation Plan (Attachment 2). This document will ensure that appropriate behaviour will be observed by patrons, staff and management of the premises at all times.

11.4 The management and staff will remain committed to minimising liquor related harm, and be ever vigilant of their adoption of harm reduction strategies. Patrons will be reminded to observe the Code of Conduct at all times whilst on the premises.

Effective and Efficient Service Recovery 11.5 Patrons of the proposed premises will be encouraged to discuss complaints, feedback and requests (if any) with the Approved Manager who will address any issues and inform patrons of the outcome of these investigations.

11.6 Staff will undergo an initial induction and ongoing training across all aspects of the business including (but not limited to);  Customer service and service recovery,  Product knowledge,  Food and beverage matching,  Understanding of the licensed premises layout design, and where the licence ends,  Specialised product information – particularly low alcohol products, and  Managers working at the proposed premises will also undergo a course in Management of Licensed Premises (MLP1), to ensure greater understanding of the Liquor Control Act 1988, and their responsibilities to operate a safe and well managed premises.

Training 11.7 Staff will also be trained in the following:  Pilbara Liquor Restrictions and how they are implemented,  Karratha Liquor Restrictions and how they are implemented,  How to identify and refuse intoxicated persons,  Checking photo ID correctly,  Emergency evacuation procedures,  Identification of disorderly or anti-social behaviours,  Responsibilities during employment,

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 Basic level of understanding of the Liquor Licensing Act,  Thorough understanding of the Staff RSA Handbook,  Minimum dress code for premises,  RSA and MLP1 qualifications will be required as part of employment, and  Ongoing product knowledge as required by the business.

11.8 Staff will be given a training manual at the onset of their employment, outlining the above noted matters and to ensure that they are aware they are accountable for their actions.

Underage patrons 11.9 The following strategies will be implemented by staff when checking the ID of patrons that they think might be under the age of 25:

11.10 As of July 1, 2014, the following documents are the only forms of identification that can be accepted by a Licensee to prove age in circumstances where they suspect a person is a juvenile seeking entry to licensed premises:  a current Australian driver's licence with a photograph, 78 www.hospitalitytotalservices.com.au

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 A current passport,  A current Australian learner’s driver permit with photograph,  WA Proof of Age Card (note new cards have not been issued after 1/1/2015),  Proof of Age card or equivalent issued in an Australian state or territory,  A current WA Photo Card,  A current NSW Photo Card, and  A Photo Card issued by any Australian state or Territory similar to the NSW/WA Photo Card.

12 Summary

12.1 Hospitality Total Services (Aus) Pty Ltd on behalf of Grand Central KTA Pty Ltd hereby submit this Public Interest Assessment submission to support the Tavern Restricted Licence Application for the proposed premises to be known as Grand Central, to operate at the Tambrey Village Shopping Centre, to be located at the corner of Bathgate Road and Dampier Highway.

12.2 A Tavern Restricted licence under section 41 of the Liquor Control Act 1988 authorises the sale and supply of liquor for consumption on the licensed premises only. All relevant requirements for a Tavern Restricted Licence application have been complied with and submitted along with this application as per Section 68 of the Liquor Control Act 1988.

12.3 Along with the Act, Director’s Policies and other compliance measures that will be adhered to by the Applicant, the Pilbara Liquor Restrictions that came into force on 31 March 2019 will also be rigorously adhered to at all times.

12.4 The Director’s of the Applicant company have seriously and genuinely considered Section 38 (4) (a, b and c) of the Liquor Control Act 1988 in relation to Harm or Ill-health, Impact on Amenity and the Offence, annoyance, disturbance or inconvenience the proposed Tavern Restricted licence may have on the local community in this Public Interest Assessment submission.

12.5 The Applicant has also considered the DLGSC Industry Guideline on the Responsible Promotion of Liquor62 and is committed to adhering to the DLGSC policy at all times.

12.6 The Applicant also notes that the Act relevantly provides that the licensing authority: (a) is to provide a flexible system, with as little formality or technicality as may be practicable, for the administration of this Act: s.5(2)(e), (b) shall act without undue formality in any proceedings under this Act: s.16 (1), (c) is to act according to equity, good conscience and the substantial merits of the case without regard to technicalities and legal forms: s.16(7)(b), and (d) is to act with as little formality and technicality as is practicable: s.16(7)(c).

12.7 Accordingly the Applicant, an experienced Licensee in the Karratha locality, who successfully operates a number of reputable and award-winning premises, requests with respect that the Director of Liquor Licensing considers approving this conditional grant for a Tavern Restricted Licence as it is in the public interest to do so.

13 Advertising

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13.1 Advertising will be completed when dates for the specified period are determined by the Department of Local Government, Sport and Cultural Industries.

13.2 A Notice of Application will be distributed to residents, and businesses within a 200m radius.

13.3 A Notice of the Application will be mailed to any local aboriginal community, and regional office of the Department of Indigenous Affairs.

13.4 The Public Interest Assessment Submission will be available for public inspection.

13.5 A Notice of Application will be mailed to schools, hospitals, hospices, aged care facilities, drug and alcohol treatment centres, short term accommodation or refuges for young people, child care centres, churches, local government authority, local police station, which may be situated in the specified locality of the proposed premises.

Name Address SCHOOLS Tambrey Primary School Lot 4225 Tambrey Dr, Karratha WA 6714 Baynton West Primary School 2 Marniyarra Loop, Baynton WA 6714 St Luke’s College 1 Rosemary Rd, Baynton WA 6714 Karratha Senior High School Dampier Road, Karratha WA 6714 Peg’s Creek Primary School Galbraith Rd, Karratha WA 6714

Rural Clinical School of Western 66 Welcome Rd, Karratha WA 6714 Australia Saint Paul’s Primary School Wellard Way, Bulgarra WA 6714 North Regional Tafe Dampier Hwy, Karratha WA 6714 Karratha Primary School 40 Turner Way, Karratha WA 6714

KINDERGARTEN AND CHILD CARE Bulgarra Early Learning Centre lot 681, Searipple Rd, Karratha WA 6714 Pilbara Preparatory Karratha Family Centre, Searipple Rd, Karratha WA 6714 Millar’s Well Child Care Centre LOT 3002 Teesdale Pl, Millars Well WA 6714 YMCA WA 502 Bayview Road, Karratha WA 6714 Karratha Early Learning 51 Gardugarli Dr, Baynton WA 6714 Tambrey YMCA Early Learning centre Lot 4225 Tambrey Dr, Karratha WA 6714 Child Campus Karratha Galbraith Rd, Karratha WA 6714 HOSPITALS AND HEALTH FACILITIES Karratha Central Healthcare 66 Welcome Rd, Karratha WA 6714 Karratha Medical Centre 5 Sharpe Ave, Karratha WA 6714 Karratha Health Campus 62 Balmoral Rd, Karratha WA 6714 AGED CARE Pilbara and Kimberley Care Welcome Rd, Karratha WA 6714 Karratha RSL- Sub Branch (Veterans 7 Dwyer Pl, Millars Well WA 6714 Org.) 80 www.hospitalitytotalservices.com.au

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CHURCHES AND PLACES OF WORSHIP Karratha Mosque Teesdale Pl, Millars Well WA 6714 Karratha Baptist Church 77 Gawthorne Dr, Millars Well WA 6714 Karratha Seventh-Day Adventist Church 15 Galbraith Rd, Pegs Creek WA 6714 The Salvation Army Karratha Corps 2 Bond Pl, Karratha WA 6714 St Paul’s Catholic Church Karratha WA 6714 Karratha Anglican Community Church 2 Samson Way, Bulgarra WA 6714 SHORT TERM/REFUGE ACCOMMODATION Karratha Youth Housing Project 7 Goodwyn Cl, Millars Well WA 6714 LOCAL GOVERNMENT AUTHORITY City of Karratha 1083 Welcome Rd, Karratha WA 6714 LOCAL POLICE WA Police 38 Hillview Rd, Karratha WA 6714 REGIONAL OFFICE OF THE N/A DEPARTMENT OF INDIGENOUS AFFAIRS

14 Figures Figure 1: CGI images of Tambrey Village Shopping Centre ...... 4 Figure 2: Tambrey Village proposed site plan ...... 5 Figure 3: 3km specified locality surrounding the proposed premises ...... 6 Figure 4: Birds eye view of Karratha ...... 7 Figure 5: Background on the Shire of Roebourne ...... 8 Figure 6: Excerpt from Karratha - City of the North ...... 9 Figure 7: Tambrey Village Shopping Centre, Artist’s Impression ...... 12 Figure 8: Land distribution of City of Karratha ...... 13 Figure 9: Extract from the article ‘Tambrey Shopping centre set to boost employment, liveability’ ...... 13 Figure 10: Locality of future shopping centre ...... 14 Figure 11: Ideas to boost Indigenous tourism ...... 18 Figure 12: Image of the Red Earth Arts Precinct ...... 19 Figure 13: Excerpt from Population Forecast ...... 20 Figure 14: Regional population growth within the City of Karratha...... 20 Figure 15: Location of Tambrey shopping centre ...... 21 Figure 16: Excerpt from Tambrey Neighbourhood Centre Structure Plan...... 21 Figure 17: Population data for the City of Karratha ...... 22 Figure 18: Annual population growth in the city ...... 22 Figure 19: Internal seating at Fiorita Deli ...... 23 Figure 20: Alfresco seating area at Blanche Bar ...... 23 Figure 21: Multiple screens throughout the venue will showcase a diverse range of sports entertainment ...... 24 Figure 22: The bar will feature a range of rare and hard-to-find bourbon whiskey...... 24 Figure 23: Logo for the proposed premises ...... 25 Figure 24: Branding concept for the premises ...... 25 Figure 25: Image of New York city subway station ...... 26 Figure 26: New York city subway map/signage ...... 26 Figure 27: Chicken and waffles ...... 27 Figure 28: Hot Wings with ranch dressing ...... 27 Figure 29: Beef brisket with mac 'n' cheese ...... 28

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Figure 30: Excerpt from news.com article ...... 31 Figure 31: Distance between Tambrey Shopping centre and closest shopping district ...... 33 Figure 32: Bart Parsons in WA Business News ...... 36 Figure 33: Bart Parsons and Lara Ducie accept award at 2018 AHAWA Awards for Excellence...... 38 Figure 34: Premises owned and operated by Mr Bart Parsons ...... 40 Figure 35: Awards praised on entity’s established premises ...... 41 Figure 36: Extract from Bart Parson's LinkedIn page ...... 41 Figure 37: Blanche Bar donation to Mission Australia ...... 42 Figure 38: APEX donation from Blanche Bar ...... 43 Figure 39: Karratha Leisureplex...... 49 Figure 40: Sources of information ...... 61 Figure 41: “At-risk” groups present in the locality ...... 65 Figure 42: Excerpt from Attachment 14 ...... 65 Figure 43: 12 month comparison for the defined locality...... 67 Figure 44: Alcohol-related hospitalisations for Roebourne where the premises will be located ...... 68 Figure 45: Demographics...... 74 Figure 46: Existing Liquor Licensed premises within 3km’s ...... 75 Figure 47: Map showing existing licensed premises (ex restaurants) and proposed Grand Central ...... 76

15 Attachments 1 Sample Food and Beverage Menu 2 Harm Minimisation Plan 3 Consumer Surveys 4 Letters of Support 5 ABS 2016 Census Data 6 Karratha City of the North 7 Australia’s North West- Tourism Development Priorities 8 Retail Sustainability Assessment 9 Population Forecast 10 Economic Overview 11 Pilbara Regional Blueprint 12 Karratha Liquor Restrictions 13 Staff RSA Handbook 14 Pilbara Health snapshot 15 Alcohol-related hospitalisations and deaths 16 Preventing Violence (Excerpt)

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