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Newcomer's Guide NEWCOMER’S GUIDE CFB BAGOTVILLE - 2019 Edition Bagotville Military Family Resource Centre (MFRC) Address: 1775 rue Lucien Lecompte, PO Box 280, Bldg 116 Alouette, QC G0V 1A0 Opening Hours: * Monday to Thursday: 8:00 a.m. to noon and 1:00 p.m. to 4:00 p.m. * Friday: 8:00 a.m. to 11:45 a.m. and 1:00 p.m. to 4:00 p.m. Contact Us: Phone: 418-677-7468 Facebook: CRFM Bagotville MFRC Website: www.crfmbagotville.com Email: [email protected] WELCOME To see the digital version of this guide, scan the QR code or visit: https://www. cafconnection.ca/Bagotville/Newcomers- Guide Image Sources: Military Family Services, CFB Bagotville Imagery, Freepik, iStock, Ville de Saguenay. Document inspired by “2016-17 Guide to CFB Esquimalt and Last update : Greater Victoria”. August 19, 2019 Table of Contents INTRODUCTION....................................................................................1 Checklist for the Move ...................................................................................................... 2 SECTION 1: LIVING IN SAGUENAY .....................................................3 Facts and Statistics About Saguenay......................................................................6 City of Saguenay .....................................................................................................................9 SECTION 2: SETTLING INTO YOUR NEW COMMUNITY ................. 12 Housing: Finding a Place to Live ...............................................................................12 Driver’s Licence and Registration..............................................................................14 Other Means of Transportation in Saguenay .................................................17 Health Coverage in Quebec .......................................................................................20 Families With Special Responsibilities and Needs .....................................25 Family Allowances ...........................................................................................................25 Daycares ......................................................................................................................................27 Education and Training ....................................................................................................30 Description of the Quebec Education System ..............................................30 Government Services .......................................................................................................34 Service Providers .................................................................................................................36 Benefits and Privileges ...................................................................................................39 SECTION 3: GETTING ACQUAINTED WITH YOUR MFRC ...............42 MFRC Services ....................................................................................................................42 Personal Development and Social Commitment .......................................42 Prevention, Support, and Intervention Sector ...............................................47 Child & Youth Development and Parenting Support ...............................49 Absence Support .................................................................................................................52 Transition Support ...............................................................................................................55 SECTION 4: COMMUNITY RESOURCES ........................................ 58 Disclaimer Notice: This document is provided for information purposes only. The MFRC does not recommend any specific services. The MFRC will not accept liability or responsibility for damages deriving from the use of services mentioned in this document. Each individual should conduct appropriate research to assess the reliability of these resources. WELCOME WELCOME Welcome to the Greater Region of Saguenay–Lac-Saint-Jean! You may be wondering what you’re going to do during your stay in our region. Outdoor enthusiasts will certainly be pleased! You will love the wide-open spaces, inland ocean that is the lac Saint- Jean, several museums, tourist attractions, and sociocultural activities. The attentive and dynamic team of the Bagotville Military Family Resource Centre (MFRC) is looking forward to greeting you. Our bilingual staff is prepared to offer you many services adapted to your reality so that you have the best possible experience! To give you a taste of what’s in store, please leaf through this Newcomer’s Guide, produced to ease your settling in and integration efforts. Even though it contains plenty of information, we still have much to share. Please contact us for further advice on the services and activities that best suit your needs. We’re looking forward to meeting you! Your devoted team Bagotville MFRC CRFM Bagotville MFRC • 418-677-7468 • www.crfmbagotville.com CRFM Bagotville MFRC • 418-677-7468 • www.crfmbagotville.com INTRODUCTION INTRODUCTION Moving into a new community is a challenge that stirs a great deal of emotion. This Newcomer’s Guide is a great source of information to smoothen your move in and stay in the region. Section 1: Living in Saguenay Now that you know that you’ve been posted to the CFB Bagotville, you’d probably like to find out more about your new community. This section includes a short introduction and some facts and statistics on Québec and Saguenay–Lac-Saint-Jean. There’s also a brief description of the CFB Bagotville. Section 2: Settling Into Your New Community Upon your arrival, the administrative part begins. This section deals with the procedure to register your vehicle, get a driver’s licence, sign up for Quebec’s prescription drug insurance program (régime québécois d’assurance médicaments), etc. In short, you’ll find relevant information to ease your transition into your new community. Section 3: Getting Acquainted With Your MFRC Each and every day, the Bagotville MFRC works to provide you with services that meet your needs. We’re aware of the unique challenges of a posting in our region. In this third section, you’ll find all of the helpful services to make your life easier. Section 4: Directory of Community Resources This section includes a list of the community resources in the region. CRFM Bagotville MFRC • 418-677-7468 • www.crfmbagotville.com CRFM Bagotville MFRC • 418-677-7468 • www.crfmbagotville.com 1 Checklist for the Move BEFORE LEAVING YOUR BASE OR COMMUNITY As we know, being posted entails several steps! You may feel lost and overwhelmed. To reduce the stress caused by a posting, the Bagotville MFRC has produced a checklist to smoothen your assignment process: https://www.cafconnection.ca/Bagotville/Relocation-Checklist INTRODUCTION What and When? WHAT WHEN MORE INFO Enrol your children As soon as you receive Section 2: Daycares in daycare your posting message Enrol your children Upon arrival or during Section 2: in school your house hunting trip Education and Training Ask for employment When you get your Section 2: insurance benefits record of employment Government Services Sign up for the newsletter Upon arrival or during Section 3: MFRC News your house hunting trip MFRC Services Request a Quebec health Section 2: Health As soon as you arrive insurance card Coverage in Quebec Apply for family Section 2: Family As soon as you arrive allowances Allowances Section 2: Driver’s Have a safety check of Within 30 days after your Licence and Vehicle your vehicle arrival Registration Get a Quebec driver’s licence and register your Section 2: Driver’s Within 3 months after vehicle at the Société de Licence and Vehicle your arrival l’assurance automobile du Registration Québec Should you have any questions or concerns regarding your move, please contact our posting support and liaison officer. 2 CRFM Bagotville MFRC • 418-677-7468 • www.crfmbagotville.com CRFM Bagotville MFRC • 418-677-7468 • www.crfmbagotville.com SECTION 1 LIVING IN SAGUENAY Geography and Climate The city of Saguenay is located northward in comparison to larger urban centres SECTION 1 in Quebec. The city is a two-hour drive from Quebec City, and 4.5 hours from Montreal. The climate of Quebec varies considerably, depending on the seasons and regions. The winters in Saguenay are often cold, windy, and snowy, while summers are warm and pleasant. Average temperatures fluctuate between -22 °C and 24 °C on the thermometer. However, in the summer, there can be heatwaves over many consecutive days, during which the mercury can climb over 30 °C. In winter, important temperature drops are common. Temperature can drop to -30 °C, in addition to the wind chill. Furthermore, snow may accumulate up to 250 cm on average. This region is a genuine paradise for those who love winter sports, outdoor activities, cycling, nautical activities, hunting and fishing, golf, etc. Lac-Saint- Jean beaches are magnificent to boot! Rhythm of the City Saguenay stands out because it offers the activities and services of a major urban centre and the outdoor attractions of a rural community. For more information, visit the Ville de Saguenay website or Facebook page: http://ville.saguenay.ca Ville de Saguenay CRFM Bagotville MFRC • 418-677-7468 • www.crfmbagotville.com CRFM Bagotville MFRC • 418-677-7468 • www.crfmbagotville.com 3 Map of the City of Saguenay SECTION 1 Mileage Between the Boroughs of Saguenay and Bagotville BOROUGHS AND AREAS DISTANCE FROM THE BASE (KM) Chicoutimi 18.9
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