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Annual Report 2014 ANNUAL REPORT 2014 CONNECT | SUPPORT | GROW CONTENTS PRESIDENT’S REPOrt 4 CEO’S REPOrt 6 BOARD OF DIRECTORS 8 VISION & OBJECTIVES 9 PROMOTIONAL PARTNERS 10 IBC MEMBERSHIP 12 NETWORKING & EVENTS 16 POLICY & ADVOCACY 24 FINANCIAL REPORTS 33 By switching your business Switch today electricity account to Momentum MEMBERSHIP LIST 59 for a $100 Energy you’ll receive a $100 Welcome Credit *on your first bill. Welcome You’ll also secure a great low electricity rate with no confusing discounts. Credit. Isn’t it time you tried the switch? Offer ends December 31st To be eligible for this offer please select camapign 1800 SWITCH ‘Traders Association” and promotional code word: www.momentum.com.au ILLAWARRA *Terms and Conditions apply, available to businesses with contestable meters <160MWh pa A Hydro Tasmania Business 2014 IBC ANNUAL REPORT 3 President’s REPORT The Illawarra is an increasingly diverse training and support services and their member economic region, with over 27,000 businesses businesses with an entry level service package THE IBC HAS SEEN AN of which 96% are small businesses. Worth in and membership to IBC and the NSWBC. UNPRECEDENTED GROWTH excess of $16 billion in goods and services the region plays a key role in the state economy As a result, the IBC has seen an unprecedented IN MEMBER NUMBERS OVER through its traditional manufacturing base and growth in member numbers over 2013/14, with the 2013/14 thriving ICT, education, tourism, health and aged Chamber now representing over 1,000 businesses care industries. across the Illawarra. This consolidation of local, After another action packed year at the IBC, regional and state chambers through the Local I would like to thank all Debra and the IBC staff The Illawarra Business Chamber (IBC) is proud Chamber Alliance program not only engages and for their efforts in delivering a great service to to be working with large and small businesses supports more businesses, but also strengthens members. I would also like to thank my fellow across the region to help foster connections, the collective voice of business and provides a Directors for their hard work in setting and driving innovation and expertise to support the growth and pathway for more businesses to take up core our renewed strategy to ensure wet continue to development of local businesses. The importance membership of the IBC deliver fresh and relevant services for our members. of this role is heightened as the region continues to navigate through some challenging market The Chamber movement now represents over I also wish to acknowledge the substantial conditions with adjustments in the manufacturing 15,000 businesses across NSW, providing even support provided to the IBC by the NSWBC. and mining sector and rising prominence of the further strength in numbers and a strong united Our alliance with the NSWBC enables significant services, aged care and health sectors. voice to help shape the political debate and reciprocal benefits to both organisation and most ensure key business priorities progress. importantly enhances our service delivery and This changing economic landscape has The representation of businesses across the advocacy for member businesses. presented challenges to many businesses and region in our policy and advocacy activities is so also to the IBC, with some long term member a key priority for the IBC. We have been at the Finally, I would like to thank you, our members businesses ceasing to operate and many others forefront of a number of issues of public debate for your ongoing support and engagement, and forced to reconsider discretionary spending. and thought leadership, including the Small Illawarra Business Awards saw four winners look forward to working with you to achieve many For the IBC this has meant some decline in core Business Barometer: What’s impacting the progress and in 2014 the winners of 12 categories more positive outcomes in your business and membership and partner sponsorship revenue. Illawarra, identifying issues of priority in the 2013 will progress, giving Illawarra businesses a state- across the Illawarra region. Nevertheless, with some changes to membership Federal Election campaign Small Business Too wide platform for recognition and promotion. offerings and a reshaping of our operations we Big To Ignore, and lobbying for improvements in have turned the corner and are very optimistic infrastructure, skills and regional planning. In August 2013, we welcomed Debra Murphy about the future of the IBC and the broader as our CEO. She has provided strong leadership Chamber movement. Our strong working alliance with the NSWBC and guidance and has worked closely with the SUE BAKER-FINCH yields a number of direct benefits for the Illawarra Board to develop a clear strategy and direction PRESIDENT ILLAWARRA BUSINESS CHAMBER To engage with and provide much needed including through the Local Chamber Alliance for meeting the financial and economic challenges advice and support to more businesses, we program and additional resources dedicated facing the IBC and the broader region. This has continued to work with the NSW Business to the IBC’s policy and advocacy activities. included diversifying the IBC events program Chamber (NSWBC) this year in promoting the Furthermore, the recent alignment of the Illawarra to provide a range of educational seminars to Local Chamber Alliance program throughout the Business Awards with the NSWBC Business meet members’ needs and also undertaking an Illawarra region. The program links local chambers Awards enables winners of the Illawarra Awards to organisational review to ensure the IBC operates with the IBC and the NSWBC providing smaller automatically progress through as finalists in the efficiently and effectively in delivering an optimal local chambers with advocacy, governance state-wide awards. The 2013 Momentum Energy level of member services and benefits. 4 2014 IBC ANNUAL REPORT 2014 IBC ANNUAL REPORT 5 CEO’s rePORT In my first year as CEO of the IBC, I’m really We have reviewed our events strategy this year proud of what we have achieved. The most and delivered 10 educational seminars, which I HAVE BEEN DELIGHTED TO pleasing outcome is that we’ve reached a new have been tailored to meet particular needs milestone of over 1,000 members this year. It’s an identified by our members. Our aim is to deliver WORK WITH AN INSPIRATIONAL, outstanding achievement made possible by the quality events, where members gain not only DIVERSE AND ENERGETIC efforts of the entire IBC team. As a member based networking opportunities, but also learn from the organisation, this result is indicative of not only experience. GROUP OF IBC DIRECTORS. the value of membership, but also the strength of being a part of something bigger. From an organisational perspective, we have again faced a difficult financial climate this year As a regional Chamber, the IBC has strong and also had some staff changes, but have linkages across the global Chamber movement successful stabilised our revenues and costs as a through the NSW Business Chamber, Local foundation for strengthening results in the future. Chambers of Commerce, as well as into the We continue to strive to serve our members needs Australian Chamber of Commerce and Industry. at the local level with strong and valued support At all levels, we represent the needs of our from the NSW Business Chamber. members effectively through our extensive networks and connections. My first year has been a challenging but rewarding time and I’m looking forward to 2015 Our regional partnerships have also been being an opportunity to continue to work on renewed during the year, and we are pleased to behalf of IBC members to deliver outstanding continue our long-standing partnerships with the This year we have also expanded our policy membership value and opportunities to grow the University of Wollongong, Peoplecare, BlueScope, and advocacy activities, with the Small Business Illawarra region. Illawarra Mercury, Momentum Energy, Kollaras Barometer research project completed, and others Trading Group and Illawarra Credit Union. in the pipeline. In addition, we have continued to represent our members on the Wollongong Another key achievement has been renewing the City Council’s Economic Development Advisory strategic direction with the IBC Board. I have been Board, the University of Wollongong’s Community delighted to work with an inspirational, diverse and Reference Group, as well as a number of other energetic group of IBC Directors. Their passion, stakeholder engagement activities with Regional DEBRA MURPHY CEO commitment and support have been invaluable Development Australia Illawarra (Transition ILLAWARRA BUSINESS CHAMBER during the year. I’d like to express my sincere Illawarra) and the Department of Planning (NSW) thanks to all the IBC Board Directors who volunteer Regional Strategy. Our policy work has also been their time and share their valuable insights with enhanced through the completion of a policy me. I’d like to especially offer thanks to Sue Baker- survey which saw record numbers of members Finch the President and Michael Bassingthwaighte respond and have their say on what’s important to the Deputy President, who have been a wealth of them in many policy areas, notably infrastructure inspiration and sound advice. Together, we have and skills. Thanks to Jancey Malins, IBC Policy developed a new Strategic Plan for 2014-2019, Manager, for her commitment and outstanding which clearly outlines the strategic direction of the
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