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GTP2 ENG Cp2.Pdf MOVING FORWARD (2013-2015) What’s new in the GTP 2.0 The Government Transformation its dream of turning Malaysian system and refining delivery Programme (GTP), set in motion into a high-income, developed methods. The first phase in 2009, produced quick and nation by 2020. Despite the produced powerful results by tangible results felt by all commendable results of phase prioritising the rakyat’s most layers of society. Through this one, it is important to remember pressing needs, and while comprehensive action plan, the that more can and must be done the GTP 2.0 will see some of rakyat’s greatest concerns were to move the nation forward. this work continue, it will also heard and concrete measures see further refinement and taken to address them. However, This is where the GTP 2.0 steps enhancement on the the GTP 1.0 represents a mere in the picture. Designed to take macro-level. building block: a foundation for the achievements of the GTP 1.0 the Government to continue up another level, it is focused The GTP 2.0 will focus on a paving the way towards realising on plugging gaps within the broader section of society, and 18 OVERVIEW OF THE GTP 2.0 solicit greater involvement from more significant changes take improving the rakyat’s lives from non-governmental organisations place on both the individual and every aspect with big results. and the corporate sector. This community levels. These deeper The seven NKRAs will continue is in line with the Government’s changes will provide more than to serve as guiding posts for commitment to supporting just temporary relief from their improving upon the milestones private initiatives, which goals burdens, as the Government achieved so far. Each Ministry are in line with its National Key focuses on the economic has identified new goals to Result Areas (NKRAs). empowerment of individuals strive towards for the GTP 2.0, and communities. which will forge a stronger This will be an exciting time framework in aligning itself for Malaysia as the new set The GTP has always stayed true with the Government’s New of initiatives is rolled out. The to its ‘People First, Performance Economic Model and Tenth rakyat can expect to see even Now’ pillars, which are aimed at Malaysia Plan. 19 Structural Reform for Long-term Change Having taken measures to alleviate Structural reform is a critical and Meanwhile, under the Low-Income the immediate concerns of the rakyat, integral part of the GTP as it directly Household NKRA, the GTP 2.0 will structural reform now takes centre pinpoints and deals with weak areas take a holistic approach in tackling stage. The second phase of the GTP that are hindering progress. Thus, poverty issues experienced by has identified key areas where reform each Ministry has placed itself under vulnerable groups in Malaysian society. is needed to improve efficiency, the microscope and public scrutiny to Besides raising their income generation accountability and results. Structural identify areas that must be improved potential, initiatives will be implemented reform is key in continuously shaping a and how it must change in order for to ensure a more progressive and government that serves its people in the the GTP 2.0 to succeed. The Ministry of inclusive Malaysian society. best way possible. This means boldly Education, for example, will now zero in incorporating cutting-edge methods, on providing targeted initiatives that Further elaboration on the new NKRA innovative solutions and creative ideas will boost quality human capital and initiatives is set out in later chapters. that will not just achieve, but exceed, all education methods, which are aimed seven NKRA goals by 2015. at fundamentally transforming the country’s education system. Distilling the GTP Roadmap 2.0 The initiatives set out in the GTP 2.0 were not created arbitrarily, and are the products of several intensive processes involving all stakeholders to ensure that the transformation plan is as comprehensive as possible. From small collaborative teams and informal teh-tarik public discussions to • The Lab Process participation and feedback on the large-scale Open Days, the Intensive six-week session where all NKRA initiatives prior to initiatives of the GTP 2.0 have been key stakeholders were corralled to implementation. These exercises thoroughly vetted and stands as a brainstorm and come up with ideas are held to promote transparency testimony to what Malaysians can that best fit the overall theme of as well as accountability. achieve through co-operation. the GTP. • Public Teh-Tarik Engagements The Government believes that the Several of the engagement The NKRAs take to the streets, workshops described above have helped workshops done prior to the design literally, to engage with the public ensure that the initiatives of the GTP and implementation of the GTP 2.0 are and solicit input and feedback on 2.0 have as much buy-in as possible, described here. Foremost among initiatives of the GTP. and will be further complemented by them are: • Cabinet Workshop accountability workshops throughout • Pre-lab Surveys and Feedback Cabinet Ministers and the Prime the lifespan of the GTP 2.0. These Two surveys were conducted by Minister are briefed on their respective sessions will ensure that the GTP 2.0 not independent third parties on the responsibilities and the role of their only aims at initiatives with the greatest public perception of the GTP 1.0 in Ministries over the next three years. impact but that the various Ministries order to gauge their feedback on the • Open Days will be held accountable for its success various initiatives implemented. Open Days encourage public or failure over the next three years. 20 OVERVIEW OF THE GTP 2.0 Pre-lab Surveys and Feedback In order to gauge the effectiveness • Assess general public awareness and pleased with achievements in the of the GTP beyond the statistics and perception of each NKRA Education NKRA (8.4 on the index), key performance indicators (KPIs) of • Asses the extent to which the public and least pleased with the Low-Income the overall framework, PEMANDU has believes that the relevant NKRA is Households NKRA (5.3 on the index). also engaged third-party researchers making a positive impact to assess public response and their The GTP was never intended to be reception of the outcomes delivered The survey, which polled 2,040 a quick-fix for every problem in the by the GTP 1.0. PEMANDU looked at respondents, helped to illustrate the country, but rather looks to introduce two studies – one by international GTP’s reception in the public sphere. long-term structural change, while market surveyors Frost & Sullivan, More than half of the respondents were scoring Big Wins when possible. The and the other by Institute Integriti aware of the GTP’s trajectory and goals, Government thus recognises that some Malaysia (IIM) – to provide an overall with many citing a positive perception public dissatisfaction is to be expected, picture of public sentiment. towards its effectiveness. and is not entirely unwarranted. Such studies prove extremely important On average, the rakyat’s perception Feedback from the public acts as to the Government as they help focus of the GTP came in at 7.4 out of 10 on further impetus for the Government attention on the areas that are most Frost & Sullivan’s perception index. and PEMANDU to improve and broaden deserving, and how the rakyat can be Meanwhile, the survey by IIM, which the transformation process in the GTP best helped via the GTP initiatives. For measured the performance of the six 2.0 so that a similar survey conducted example, the survey by Frost & Sullivan NKRAs, excluding Cost of Living, turned in future will yield an improved set of had the following objectives: in an average perception index rating results, in line with the GTP’s People • Assess general public awareness and of 7.2 out of 10, which is similar to the First, Performance Now philosophy. perception of the GTP result of the Frost & Sullivan survey. • Assess the extent to which the public believes that the GTP is making a In the case of the IIM study, respondents positive impact declared themselves to be most 21 The GTP 2.0 Lab Process The GTP has been hailed as a successful co-operation with stakeholders also The lab process works because the transformation story due to the eliminates the need for time-wasting teams are constantly under pressure initiatives taken to address the country’s revision of ideas and solutions should to deliver the highest quality output. societal and economic concerns. But top management reject what was They critically assess each other, many are unaware of the reasons behind produced. pushing each team to deliver its best. its success. PEMANDU’s lab process Differences in opinion are welcomed, forms the backbone of the GTP, a vital Formulating powerful new initiatives while both small and big successes structural support system aimed at requires the best brains as well as are celebrated. achieving immediate results. To this leadership qualities. Lab team members end, the intensive lab process, for each were selected for their ability to balance Non-participating stakeholders are NKRA, analysed selected challenges and innovation with practicality, as well as brought on board through focus groups distilled them into the best solutions strong work ethic and drive to succeed. and recommendations, and during field with concrete action plans. and lab visits. Ideas are formulated into Each lab structure consists of a solutions, while solutions are refined Throwing conventional brainstorming or lab sponsor, leader, deputy leader, and tested. Teams spend an exhaustive meeting sessions aside, the lab teams facilitators and members.
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