Board of Trustees meeting July 2018 ● Welcome ● Operations Agenda ● Movement strategy ● Look back/forward ● Chair’s year-in-review Day One ● Future of the Board ● Executive session Welcome

3 Operations

4

Revenue & Fundraising

5 $104 million raised in FY 17-18

Note: The Advancement Department releases a detailed fundraising report every September. Stay tuned . . . Revenue by $60.1m Quarter FY17-18 $22.4m $100.4m $10.3m $7.6m

Q1 Q2 Q3 Q4 FY2018-19 Q1 revenue projections

PROGRAM TARGET PROBABILITY PROJECTION

Country Campaigns in Spain, South Africa, $5.3m 90% $4.8m Malaysia, and Japan

Low-Level Multi-Country Campaigns $1.7m 90% $1.5m

English Testing $2.5m 90% $2.2m

Recurring Donations $2.2m 95% $2.1m

Major Gifts Pipeline (that may come by September 30) $3m 25% $750,000

TOTAL: $11.35 m

Financials

9 +$23.4M (+30%) revenue over plan -$0.4M (-1%) spending under budget Year-end +$9.4M (+10%) YoY growth in revenue +$10.6M (+16%) YoY growth in spending FY17-18 Maintained programmatic ratio at 74% overview ● Repurposed over $2.7M in underspend to Wikidata, Grants, combatting block in Turkey, trademark filings in countries with *Please note that all FY17-18 amount in this key emerging communities, strategic deck are preliminary pending completion of partnerships, Singapore data center, and other the full financial closing process and audit. programmatic investments FY17-18

$100.4M Revenue Actual $78.8M Budget $76.8M $78.4M vs. Target Actual Spending

Revenue Spending

Revenue exceeded spending by $22M Additional staffing, including $5.4M +16% YoY Increase CDPs Increasing grants to $2.3M +37% Drivers communities $78.4M Funds available for a specific $1.4M purpose (including Movement - FY17-18 Strategy) Building capacity in Technology $1.2M +36% and our data centers $67.6M Wikimania (which was not held $0.8M - FY16-17 in the prior fiscal year) Donation processing fees $0.7M +17% related to increased revenue

Legal fees related to community $0.2M +17% defense, supporting privacy, & combating state censorship In FY16-17, Movement Strategy was $1.5M. and surveillance 12 ● Search Engine Optimization (SEO) Additional ● Wikimedia Commons expansion ● Diversity and Inclusion FY17-18 ● Legal risk assessments ● Public policy and legal defense other financial ● Trademark filings in priority countries investments ● Building capacity in Technology ● Wikidata Core and Wikidata Future ● Continuing grants to existing APG recipients and funding WP Offline Medical Pilot in Nigeria ● Movement Strategy Phase 2 Reduced budget variance

-0.5% var

$78.8M -3.8% var Reduced spending variance $78.4M by 3.3% compared to the $70.3M $67.6M prior year

Material reduction in variances: ● Personnel spending variance reduced from -6% to -4% YoY

● Data center spending variance reduced from -26% to +6% YoY

FY17-18 FY16-17 *FY16-17 Budget includes $5M endowment donation for comparison purposes Cash & +22% YoY increase investment $137M } +$24.8M balance $112.2M

Primary drivers: ● Big English campaign ● Chapter fundraising over performed by +$2.6M ● Budget underspend $0.6M

June 2018 June 2017 15 Maintaining Program Investment $9.6M

12% $11.0M 12% 14% 14%

$57.8M 74% 74%

FY16-17 Actuals FY17-18 Actuals

16 24% 19% Spending by 19% Department Technology: $18.1M Community Engagement: $14.8M Audiences: $14.2M Advancement: $14.0M Finance & Administration: $6.4M Legal: $4.1M Talent & Culture: $2.4M Communications: $2.0M 18%18% 8% 3% Governance: $1.0M

*$1.4M of Funds available for a specific purpose are excluded from all figures above 3% 5% 1% Personnel in Cross Departmental Programs Community Health 12

Privacy & Security 18 As of June, we have increased CDP Structured Data 25 participation from 53 to 82 (increase of 55% over 82 Workers beginning of the FY17-18) New Reader 27 (29%) are participating in a CDP

All other programs 196 Non cross-departmental 18

Audience metrics

19 Key Audiences Metrics: June 2018

Contributors The net new content metrics are modifications of total content metrics Collaborative, inclusive tools and user flows for creating and editing introduced in May which measure the net change in content between MoM YoY the end of the previous month and the end of the current month. Total content 193 M 0.9% 23.6% Previously, we measured the total content, which obviously always —Wikipedia articles 48.2 M 0.3% 6.5% grew. These metrics are quite volatile, with one factor likely being content creation by bots on projects like Wikidata and various —Media files 1.2% 78.2% 51.6 M . Despite the across-the-board negative trends this month, —Wikidata entities 51.0 M 1.2% 78.2% there does not seem to be any long-term downward trend. Net new content 1.69 M −46.6% −39.6% Global revert rate is the proportion of non-bot edits which are later —Wikipedia articles 168 K −3.6% −60.9% entirely reverted; partial reverts are not counted. Interpreting this metric —Media files 625 K −15.3% −30.4% poses particular problems; for example, an increase could reflect better —Wikidata entities 587 K −60.2% −46.2% detection of damaging contribution, an increase in vandalism, or Active editors 78.5 K −8.1% −3.8% greater rejection of good-faith contributions. The trend over the past several years is downwards; the rate in 2015 was about 10%. —New (first-month) 15.0 K −15.6% −20.1% Currently, we don’t know the reason for this decline. —Second-month 3.66 K −9.9% −10.9% —Existing 59.9 K −5.8% 1.9% Otherwise, the long-term trends remain consistent: downward for new active editors, and slightly upward for existing active editors and new New editor retention 5.7% −10.5% 5.8% editor retention. Our product efforts are aligned with these trends. Global revert rate 6.7% −10.2% −20.3% Total edits 37.1 M −5.0% −3.0% Public copy and further details: https://www.mediawiki.org/wiki/Wikimedia Audiences#Contributors —Mobile edits 1.13 M −3.2% 31.9% —Data edits 16.5 M 4.9% −4.7% —File uploads 619 K −16.1% −31.1% —Other non-bot edits 11.9 M −10.0% −4.4% Key Audiences Metrics: June 2018

Readers Traffic usually drops from May to June every year (cf. User flows including Community Tech, Apps, Desktop & Mobile Web content next slide), so these numbers are not a concern. On the contrary, year-over-year there is a notable rise in MoM YoY pageviews. (Small caveat: On May 21, we updated our Interactions 16.8 B -4% N/A user agent parsing definitions for the first time in two years, which affected bot detection - but it appears that —Pageviews 15.0 B -4% +3% this led to more views being classified as non-human, —Desktop 6.6 B -6% -7% meaning that the real increase might be even larger —Mobile web 8.2 B -2% +13% than 3%.)

—Desktop previews 1.78 B -13% N/A As before, keep in mind that the decrease in desktop Unique devices 1.48 B -5% +8% pageviews is partly due to the deployment of the page (all Wikipedias) previews feature over the course of the 2017/18 fiscal year.

Unique devices also increased year-over-year like in Sources and further details, also on mobile apps usage: https://www.mediawiki.org/wiki/Wikimedia Audience#Readers previous months, but this metric might be more susceptible to artifacts that decrease the accuracy of Pageviews and previews normalized to 30 days/month such longer-term trend assessments. (beta) Diversity metrics

In support of knowledge equity, we are committed tracking our status in this area, measuring our impact, and responding to trends we’re seeing. We would like to measure this in terms of content coverage and more precise user demographics, but this is very complex, challenging space.

In the meantime, we created two indexes that measure consumption and contribution based on contributor location and on project, based on mobile usage. More details are on the following slide. (beta) Diversity metrics

1. Mobile-heavy wikis. 2. Bangla Wikipedia 3. Definition: The 20 wikis with the highest % of 4. 5. pageviews on a mobile device with at least 10 6. active editors a month. (- Italian, Japanese 7. 8. wikis). 9. Chinese Wikiquote 10. 11. Egyptian Arabic Wikipedia We believe this is a good proxy for wikis 12. 13. whose members don’t have alternative access 14. to knowledge (“A2K”) 15. Portuguese 16. Azerbaijani Wikipedia 17. Gujarati Wikipedia 18. Kyrgyz Wikipedia 19. Albanian Wikipedia 20. Key Audiences Metrics: June 2018

Diversity (beta) How we’re doing in historically underserved markets In these calculations, Global South readers and editors are those not MoM YoY geolocated to a Global North country (see meta:list of countries by regional classification), meaning they include some whose location is Global South countries unknown. —Reader 4.05 B −5% —[3] interactions[2] Notably, new editor retention in both these segments is lower than the —Active editors 21.5 K −3.0% —[1] global average of 5.7%. [1] [1] —New editor retention 4.4% — — Extremely few bots edits coming from Global South countries were —Edits 8.51 M −7.7% —[1] detected, so the total and non-bot edit metrics are essentially identical. [1] However, from the mobile-heavy wikis you can see that bots do —Non-bot edits 8.51 M −7.7% — significant work on wikis that serve those countries. Mobile-heavy wikis —Reader interactions 578M −2% —[3] Notes —Active editors 3.45 K −6.9% −3.3% [1]: Editor and reader location data is deleted after 90 days, so it is not —New editor retention 4.1% −11.5% −5.4% possible to calculate trends from before the metric was established. —Edits 852 K −19.1% 15.4% Trends will accumulate starting this month. —Non-bot edits 432 K −7.7% 2.2% [2] Pageviews (all platforms) + seen previews (desktop). [3] The page previews feature was rolled out less than a year ago. Pageviews year-over-year comparison Long-term pageviews trend Pageviews by access type until June

Talent & Culture

27 Executive searches

● Chief of Community Engagement (agency: Perrett Laver) ● Chief of Talent & Culture (agency: TBD)

28 ● Welcome ● Officer & committee elections ● Board FY18-19 priorities Agenda ● Public policy update ● Board terms & appointments Day Two ● Talent & culture ● Board business ● Executive session

Talent & Culture

30 Recruiting & sourcing

Objective: Recruit and onboard timely, diverse, skilled hires ● Increased capacity in FY17-18 Q4: ○ Two new contract recruiters and one new sourcer ○ Team now at 5 recruiters, one sourcer, one coordinator and one manager ○ Creating agency pool for additional support for leadership and board searches ● Developed hiring dashboard for increased transparency and accountability Output: ● Reports on output / acceptances ● Anticipated additional impact: ○ On time hires for projects/programs ○ Maintaining positive diversity trends in recruiting

31 Career paths & development

Objective: clear and consistent career paths and development

● Individual development planners now mandatory for all staff ○ Managers’ training completed in through a multi-month program ● Developed job title progressions for individual departments ○ Conducted senior leadership workshop on job leveling and compensation ○ Holding on further leveling, engaging outside consultant ○ Anticipate completion at the end of FQ2 for alignment with the next annual plan process

32 Diversity & inclusion

Organization-wide DEI plan

● C-team members undergoing racial equity trainings with racial justice organization Race Forward ● People managers undergoing training with training organization Racy Conversations ● C-team committed to developing a racial equity plan for the organization, available in Q3/4 ○ Develop an REIA (racial equity and inclusion assessment). ○ Investigate policy, trainings, and data analysis ○ Allocate budget for implementation ○ Work together with T&C, staff, and by engaging external experts

33