Seven & I Management Report
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Integrated Report https://www.7andi.com/en Seven & i Management Report (as of February 3, 2021) Promoting Constructive Dialogue with Stakeholders and Sincere Governance for Collaborative Value Creation Seven & i Holdings Co., Ltd. We aim to be a sincere company that our customers trust. We aim to be a sincere company that our business partners, shareholders and local communities trust. We aim to be a sincere company that our employees trust. Seven & i Holdings Co., Ltd. Corporate Creed Seven & i Management Report (as of February 3, 2021) 1 Fiscal 2020 Overview of the Seven & i Group Department Store Operations Revenues from Operations Operating Income (Billions of yen) (Billions of yen) The Seven & i Group is committed to create new value through dialogue with various 592.1 577.6 3.7 stakeholders and by leveraging Group synergies, while utilizing the strengths of its diverse 0.7 businesses alongside the lives of its customers. FY2019 FY2020 FY2019 FY2020 Core Operating Companies • Sogo & Seibu Co., Ltd. (5 consolidated subsidiaries, 2 affi liates; 7 companies, in total) Domestic Convenience Store Operations Revenues from Operations Operating Income Financial Services (Billions of yen) (Billions of yen) 955.4 971.2 246.7 256.6 Revenues from Operations Operating Income (Billions of yen) (Billions of yen) 215.0 217.3 52.8 53.6 FY2019 FY2020 FY2019 FY2020 Core Operating Companies • SEVEN-ELEVEN JAPAN CO., LTD. • SEVEN-ELEVEN (BEIJING) CO., LTD. 5.1% FY2019 FY2020 FY2019 FY2020 • SEVEN-ELEVEN HAWAII, INC. • SEVEN-ELEVEN (CHENGDU) CO., LTD. 0.4% 1.1% 0.4% 3.3% Core Operating Companies • SEVEN-ELEVEN (CHINA) INVESTMENT CO., LTD. • SEVEN-ELEVEN (TIANJIN) CO., LTD. 14.6% 12.6% 8.7% • Seven Bank, Ltd. • Seven Card Service Co., Ltd. (10 consolidated subsidiaries, 5 affi liates; 15 companies, in total) 0.2% • Seven Financial Service Co., Ltd. • Seven CS Card Service Co., Ltd. 5.0% (13 consolidated subsidiaries, 2 affi liates; 15 companies, in total) Revenues from Operating Operations Income Overseas Convenience Store Operations 6,644.3 424.2 Specialty Store Operations Revenues from Operations Operating Income Revenues from Operations Operating Income (Billions of yen) (Billions of yen) (Billions of yen) (Billions of yen) (Billions of yen) (Billions of yen) 102.0 27.8% 2,821.0 2,739.8 92.2 355.4 339.6 6.6 41.2% 24.0% 4.6 60.5% FY2019 FY2020 FY2019 FY2020 Domestic Convenience Store Operations FY2019 FY2020 FY2019 FY2020 Core Operating Companies Overseas Convenience Store Operations Core Operating Companies • 7-Eleven, Inc. Superstore Operations • Akachan Honpo Co., Ltd. • THE LOFT CO., LTD. • SEJ Asset Management & Investment Company Department Store Operations • Seven & i Food Systems Co., Ltd. • Nissen Holdings Co., Ltd. (73 consolidated subsidiaries, 2 affi liates; 75 companies, in total) (16 consolidated subsidiaries, 5 affi liates; 21 companies, in total) Financial Services Specialty Store Operations Others Others * The composition ratios shown in the pie charts do not Superstore Operations include eliminations and corporate. Revenues from Operations Operating Income Revenues from Operations Operating Income (Billions of yen) (Billions of yen) (Billions of yen) (Billions of yen) 23.7 25.2 2.6 1,902.5 1,849.1 21.1 21.3 1.5 FY2019 FY2020 FY2019 FY2020 FY2019 FY2020 FY2019 FY2020 Core Operating Companies Core Operating Companies • Seven & i Create Link Co., Ltd. • Yatsugatake Kogen Lodge Co., Ltd. • Ito-Yokado Co., Ltd. • Ito-Yokado (China) Investment Co., Ltd. • Seven & i Asset Management Co., Ltd. • Terube Ltd. • York-Benimaru Co., Ltd. • Hua Tang Yokado Commercial Co., Ltd. • Seven & i Net Media Co., Ltd. • I ing Co., Ltd. • York Co., Ltd.* • Chengdu Ito-Yokado Co., Ltd. • Seven Culture Network Co., Ltd. • PIA Corporation (14 consolidated subsidiaries, 5 affi liates; 19 companies, in total) (9 consolidated subsidiaries, 4 affi liates; 13 companies, in total) *Trade name was changed from York Mart Co., Ltd. on June 1, 2020. 2 Seven & i Management Report (as of February 3, 2021) Seven & i Management Report (as of February 3, 2021) 3 “Connecting” with customers is the Group’s driving force. Product and service innovation As of February 29, 2020 As a leading retail group with a global network, the Seven & i Group has grown into a global brand. Annual sales of Seven Premium products We form “connections” with a diverse customer base and create innovative products and services by promoting business management matched to the changing scenes of daily life. ¥1,450 billion “Connections” with diverse customer base As of February 29, 2020 Global Japan Annual sales of 7-Eleven rice balls More than 3,800 units every minute More than 2 billion units Number of stores Number of stores Annual nanaco usage Number of Seven Bank ATMs installed Approx. 71,800 stores *1 22,500 stores Approx. Approx. 1.7 billion Approx. 25,000 Number of customer Number of customer About one in every store-visits per day store-visits per day 5 people in Japan The Group is promoting the reuse of recycled materials from plastic bottles collected at stores for Related information visits a store. packaging Seven Premium private-brand products and apparel. Page 45 Approx. 64.5 million people *2 Approx. 25 million people Realization of “100% recycled plastic Annual volume of plastic bottles collected bottles” made completely from plastic at stores*6 (FY2020) bottles brought to stores by customers Number of employees (Consolidated)*3 Equivalent to approx. World’s 138,808 365 million bottles fi rst *5 (9,740t) Domestic market share SEVEN-ELEVEN JAPAN chainwide sales *1 Includes the number of 7-Eleven stores outside Japan, as of December 31, 2019. Includes the number of stores operated in each country by area licensees (companies that acquired licenses from 7-Eleven, Inc. for the operation of 7-Eleven stores in specifi ed areas). 44.8% Approx. ¥5,010.2 billion *2 Includes the number of customers visiting stores operated in each country by area licensees (companies that acquired licenses from 7-Eleven, Inc. for the operation of 7-Eleven stores in specifi ed areas). *3 Includes part-time employees (monthly average based on a 163-hour working month). *4 Source: Convenience store statistics investigative monthly report (sum of sales at all convenience stores from March 2019 through February 2020) *5 As of June 5, 2019. Study by Coca-Cola (Japan) and the Company. *4 Total domestic convenience store sales : Approx. ¥11,192.8 billion *6 Total for Seven-Eleven, Ito-Yokado, York-Benimaru, and York Mart. 4 Seven & i Management Report (as of February 3, 2021) Seven & i Management Report (as of February 3, 2021) 5 Contents 2 Introduction Business Model Sustainability/Growth 99 Group Governance Framework Driving Corporate 8 About the Seven & i Management Report Value Creation 22 Seven & i Group’s Value Creation Process 64 Ensuring Sustainability and Growth 9 Correspondence Table for Specifi c Disclosure Items 100 Overview of Corporate Governance “Systems” 24 Seven & i Group’s Value Creation Trajectory 66 Material Issue 1: in Japan’s Corporate Governance Code 112 Composition, etc., of the Board of Directors Providing Social Infrastructure in this Era with 121 Policies and Procedures for Appointment/Dismissal Strategy an Aging Society and Declining Population and Nomination of Directors and Audit & Supervisory Values 68 Material Issue 2: 26 Business Strategy of Domestic Convenience Store Board Members, and Training 10 Management Philosophy, Corporate Action Guidelines, Providing Safety and Reliability through Products and Stores Operations 124 Compensation for Board of Directors and Audit & and Stakeholder Engagement 72 Material Issue 3: 32 Business Strategy of Overseas Convenience Store Supervisory Board Members 12 “Connections” to Our Stakeholders in the Age of Non-Wasteful Usage of Products, Ingredients and Operations 127 Roles of Corporate Pension Funds as Asset Owners Coexistence with Coronavirus Energy 38 Enhanced Food Offerings and Tokyo Metropolitan 128 Communication (Dialogue) with Shareholders; 78 Material Issue 4: Area Food Strategy 14 Message from the President Shareholders’ Meetings Supporting the Active Role of Women, Youth and 46 Large-Scale Commercial Base Strategy Seniors across the Group and in Society 47 Financial Strategy 84 Material Issue 5: Financial Section 48 DX Strategy Building an Ethical Society and Improving Resource 132 Financial Highlights 53 Message from General Manager of the Corporate Sustainability Together with Customers and Business 134 Management’s Discussion and Analysis Finance & Accounting Division Partners Basic Strategy for Capital Policy 138 Company Information 87 External Recognitions and Response to/Participation in External Frameworks Separate document 1 “Internal Control Resolutions” Separate document 2 “Guidelines for Directors and Key Indicators Audit & Supervisory Board Members” 88 Key Indicators Separate document 3 “Governance Data Book” 56 Human Resources Development Initiatives Corporate Governance 58 Message from General Manager of the Corporate Indicates that applicable information is available on the 92 Messages from Outside Directors Development Division Company’s website. Editorial Policy Indicates that there are related pages in this report. We aim to inform all stakeholders, including shareholders and other investors, about the Group’s value creation initiatives in an easier-to- understand manner by integrating non-fi nancial information (about the environment, society, governance and the like) with fi nancial information in Forward-Looking Statements