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On site 4 Comprehensive service for beauty L’Oréal, Karlsruhe, Germany and L’Oreal, Pontyclun, Wales, United Kingdom 6 Successful technology transfers to a leading pharmaceutical company Astra-Zeneca, Macclesfield, Cheshire, United Kingdom 8 Speeding up a pharmaceutical project implementation Pharmachemie, Haalem, Netherlands 10 Safe and accurate filling of aggressive substances Thermphos Deutschland GmbH, Frankfurt, Germany 11 Fast control of chemical material flow processes PURAC Biochem, Gorinchen, Netherlands 12 SQC system controls soft drink production Merlet et Fis Distillery, Saint Sauvan, France Know-how 13 Technical requirements in the process market METTLER TOLEDO process weighing solutions On site 14 Seamless traceability and precise recipes for half-finished bakery products Alipro AG, Hittnau, Switzerland 15 Automation for efficient and reliable production of solar cells Jonas & Redmann Automationstechnik GmbH, Berlin, Germany 16 Checkweighing prevents delicious cava from faulty corks Givecork S.A., Girona, Spain New Products 17 Perfect and quick mixes with FormWeigh.Net New formulation software from METTLER TOLEDO On site 18 Wireless formulation provides optimisation in the manufacture of brake pads Federal Mogul, Noyon (60), France 19 Multitasking technology provides optimal operation for Express delivery services DHL Express, Bielefeld, Germany 20 New data capture solution for modern cargo Schenker, Värnamo, Sweden 22 Up to date with dimensioning data Wittusen & Jensen, Oslo, Norway 23 Time saving data capture for sorting and recycling waste Valespace, Chambéry, France Service 24 A perfume production process marked by constraints Guerlain, Orphin, France 25 Predictive and preventative maintenance Implementing preventative maintenance programme to avoid emergency repairs New products 26 Greater certainty in operation and better evaluation of the quality data collected New FreeWeigh.Net software version for statistical quality control Food & Cosmetics Pharma Chemical Beverages Metal T&L Environmental Themagazine Direct Internet access to these articles at @ www.mt.com/themag "The Magazine” appears twice a year for METTLER TOLEDO industrial customers. Publisher: Mettler-Toledo GmbH, Im Langacher, CH-8606 Greifensee, Switzerland Published languages/country versions: English: UK, S.E.A., Sales International, USA; French: France/Belgium, Switzerland; Dutch: Netherlands; German: Region Central Europe; Italian: Italy; Spanish: Spain, Latin America; Russian: C.I.S. Editorial team: Sabine Ullmann (Coordinator), Montserrat Santalices, Corinne Gonin, Ladina Infanger, Sara West, Annalaura Paiola, Ina Hundhausen, Jannicke Aasheim, Niki Ward, Walter Buechi Regional editors: Maria Ekermann, Nikolay Chernushenko, Frits Veldhuis, Gisele Vidts, Alberto Villegas, André Visser, Connie Lim ContentLayout/Graphic design: Wen-Chi Rindlisbacher, MT MarCom Greifensee Production editor Walter Buechi, MT MarCom Greifensee We reserve the right to change the specification of listed products and of product ranges that differ from region to region. The magazine On site Cosmetics Comprehensive service for beauty With 14.5 billion (in 2004) in sales at more than 42 sites and with over 50,000 employees world- wide, L’Oréal is the global market leader in the cosmetics industry. The company began by developing hair colour but soon branched out into other cleansing and beauty products. It now markets over 500 brands and more than 2000 products in all sectors of the beauty business – hair colour, permanents, styling aids, body and skincare, cleansers and fragrances. Seamless processes are vital to production. Charles Raul, factory manager at L'Oréal Karls- ruhe, demands excellent service: “We can't afford time-consuming and costly production failures. This is why fast service/support is invaluable.” I This is why production management at L’Oréal als to be used and weighs them using tomers, who are given preference, are in Karlsruhe, Germany, chose service contracts weighing stations or terminals that are guaranteed immediate response and re- from METTLER TOLEDO. With a workforce of 450 serially connected to the materials man- pair. L’Oréal selected the direct on-site employees, the site produces hair and skincare agement system. The display of the ID7 DKD calibration certificate. METTLER products and is home to the company’s most BigWeight weighing terminal is ideal for TOLEDO is responsible for maintaining advanced factory in Germany – and one of its most this application because it can be read the quality standards for the balances advanced in the world. easily, even from far away. and as a calibration laboratory accredit- ed by PTB (Physikalisch Technische Weighing technology plays a central role The engineering team from METTLER Bundesanstalt), a representative of the at the Karlsruhe site and is used to pre- TOLEDO designed a filling station suit- company completes the DKD calibration cisely fill tonnes of raw materials. It must able for use in hazardous areas: com- certificate directly on site. meet the highest demands and function pletely demineralised water is filled into seamlessly. Charles Raul, production drums and dosed using a fine or coarse manager, explains: “We can't afford stream. The filling station consists of a The DKD calibration certificate, an time-consuming and costly production floor scale, terminal with dosing software internationally recognised document, failures which is why excellent service is and relay box. The valves are controlled uses guidelines for reliable traceabili- invaluable to us. This is why L'Oréal through the ID7 weighing terminal and ty (e.g. in accordance with ISO 9000, relies on service support from METTLER switch contacts, which reliably guarantee QS 9000, GMP) to national stan- TOLEDO. The Service XXL contracts are exact filling of the desired quantity. dards, and documents application- adapted to meet our individual needs.” oriented measurement results and Service contracts and DKD calibration measurement uncertainties as defined Standard weighing applications and certificate by the DKD. Furthermore, the data special filling solutions in hazardous Reliable weighing results are essential for from all calibration certificates is kept areas flawless quality. This is why L’Oréal chose for a minimum of five years. By using Standard weighing applications can be the complete solution from METTLER the DKD calibration certificate, L'Oréal found throughout the entire production TOLEDO. The units are regularly serv- is accountability with regard to audi- process including material preparation: iced, calibrated in accordance with DKD tors. BOX 2 a forklift is driven up to the raw materi- and repaired if necessary. Contract cus- L’Oreal discovers the beauty of upgrading equipment themag / m L’Oreal’s centre of excellence at Pon- variety of applications using integral ing and the MonoBloc weighing cell .mt.co tyclun, United Kingdom, has improved software ‘Pacs’ to extend the basic weigh- effectively protect the balance against www production processes by installing a ing functions into areas such as count- hard shocks and spilt samples while the new weighing system. ing, formulation, dispensing, totalling or software allows for full recording of the @ checkweighing. procedure to GLP standards. The site needed to increase capacity and required accurate and durable equip- The new equipment is used to pre-weigh The installation has increased produc- ment to integrate into their new raw raw materials and is linked to a manu- tion capability and productivity adds material weighing facility. METTLER facturing software system. “The weighing Anup: “some of the equipment was or- TOLEDO provided the best solution for equipment is used in a new state-of-the- dered in slightly different mounting for- their requirements and has been the art weighing area to weigh the specific mats when compared to a similar instal- ideal choice as an instrument supplier raw materials in the exact amounts re- lation on site (eg panel mount for the for a number of years quired for our manufacturing processes” ID7 indicators compared with desk says Anup. “The equipment is integrated mount) in order to optimise the ergo- The company is familiar with the quality fully into three laminar down flow nomic layout of the equipment within and durability of the equipment as booths providing operators full protec- the booths and to integrate it more effi- Anup Dutt, Project Engineer, explains: tion from raw materials during weighing ciently. The IP ratings provided by the “METTLER TOLEDO has been a long processes.” equipment were especially important in standing partner of L’Oréal worldwide as selecting and integrating the equipment the supplier of weighing equipment. This L’Oréal also required scale bases and in to our facility.” stems from the company’s ability to chose the MultiRange. This scale range deliver the quality, durability and accura- provides rugged high quality construc- Anup concludes: “The equipment has cy we demand backed up with strong tion and with accuracy matched to the provided both a technical and ergonomic after sales support. In addition, the stan- weighing task and size of load, and a solution to our specific requirement.” dardised equipment and interfacing pro- wide choice of weighing ranges, the vides us with reliability and reduced costs KA15, KB60 and KE1500 bench scales met respectively. The specific equipment cho- the specified criteria. The scales have sen was selected to meet our weighing polished surfaces, meeting the strictest