Your Confirmation Code: R29YCR

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Customer company:

Gabelsgate 47b Oslo Customer address: Oslo 0262 Norway

Your confirmation code: R29YCR

Check-in starts 2 hours and closes 40 minutes before departure according to the Schedule at the airport of the Place of Departure . Should you fail to (a) complete check-in procedures by the Check-in Deadline, or (b) show up at check-in or at the boarding gate in due time for any reason, we will cancel your reservation, deny your boarding and refund the amount of the Total Fare after deducting the amounts of the Fee For Other Services and the Seat Protection Fee. We suggest you purchase insurance to cover losses incurred by you being prevented from travel or from reaching the airport by the check-in deadline for any reasons.

Reservation info Your booking reference: R29YCR Booking date: 01. May 2009

Passenger info

Title First name Last name MS CHAO TAN MS XIANCHUN SUN MS DANHUA LIN MS TING SHENG MS KAIJIA HAN MS XIDA CHEN MS DONG WU MS YIGUANG YANG

Flight details

Flight No. Depart from Departure date Arrive in Arrival date W6 439 Warsaw 01. Jun 2009 12:40 Oslo - Torp 01. Jun 2009 14:30

Travel services

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Payment summary

Payment date Payment method Payment ID Payment amount 01. May 2009 Visa Inet 9352 6494.20 NOK

Payment details

Type of service Description Total Base fare Base fare 2576.00 PLN TAX 4 Passenger Facility Charge 296.00 PLN

Type of fee Description Total BONE baggage fee 45.00 PLN CC Payment Handling Fee 184.00 PLN

Grand total 3101.00 PLN

Please note that Wizz Air will issue an invoice only for the value of the flight ticket, that is, excluding the value of travel insurance and/or bus transfer services (if any of these were purchased). If you do not receive an invoice for insurance and/or for bus transfer and you need one, then please contact these service providers directly on the contact details specified in the text below.

CONDITIONS OF CONTRACT

Itinerary

This itinerary is a confirmation of your reservation.

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If your flight number starts with “W6”, your flight is operated by Wizz Air Hungary Kft. (address: H-2220 Vecsés, Lırinci út 59. Hungary). If your flight number starts with “8Z”, your flight is operated by Wizz Air Bulgaria Airlines EAD (address: IVT Building, Sofia Airport Area, Iskar, Sofia Municipality, 1540 Sofia, Bulgaria). If your flight number starts with “WU”, your flight is operated by Wizz Air Ukraine Ltd. (address M. Gryshka 3-A, 4-th floor, Kyiv, 02140, Ukraine).

Boarding pass

You will receive your boarding pass upon presenting your reservation number and appropriate photo identification at check-in.

CheckCheck----inininin

If your flight is operated by Wizz Air Hungary or WizzWizz Air Bulgaria:

Check-in starts 2 hours and closes 40 minutes before departure according to the Schedule at the airport of the Place of Departure. Should you fail to (a) complete check-in procedures by the Check-in Deadline, or (b) show up at check- in or at the boarding gate in due time for any reason, we will cancel your reservation, deny your boarding and refund the amount of the Total Fare after deducting the amounts of the Fee For Other Services and the Seat Protection Fee. We suggest you purchase insurance to cover losses incurred by you being prevented from travel or from reaching the airport by the check-in deadline for any reasons.

If your flight is operated by Wizz Air Ukraine:

Check-in starts 2 hours and closes 40 minutes before departure according to the Schedule at the airport of the Place of Departure. Should you fail to (a) complete check-in procedures by the Check-in Deadline, or (b) show up at check- in or at the boarding gate in due time for any reason, we will cancel your reservation, deny your boarding without any refund except for the cases specifically mentioned in the Laws of Ukraine or General Conditions of Carriage of Passengers and Baggage.

Travel documents

If your flight is operated by Wizz Air Hungary or WizzWizz Air Bulgaria:

You shall prove your identity, present your reservation code and valid Travel Documents as required by your departure and destination countries upon check-in. Should you fail to do so, we will refuse your carriage and refund the amount of the Total Fare after deducting the amounts of the Fee For Other Services and the Seat Protection Fee, and disclaim liability for any damages arising from this.

If your flight is operated by Wizz Air Ukraine:

You shall prove your identity, present your reservation code and valid Travel Documents as required by your departure and destination countries upon check-in. Should you fail to do so, we will refuse your carriage, deny your boarding without any refund and disclaim liability for any damages arising from this.

Insurance for UK

What to do if you have a complaint If you have purchased Wizz Air Travel Insurance your flight reservation code is also the reference to your insurance policy. For the policy wording click here . If you wish to register a complaint, please contact us:

In relation to the sale of this policy: [email protected] or Wizz Air Hungary Airlines Ltd. Airport Business Park C2, L ırinci út 59. 2220 Vecsés, Hungary

In relation to claims: In writing: The Claims Manager, Inter Group Claims Services, Waverley House, Weydon Lane, Farnham, Surrey, GU9 8QT e-mail: [email protected] By telephone: +44 207 954 7898 If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

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Insurance for Ireland

In relation to the sale of this policy: [email protected] or Wizz Air Hungary Airlines Ltd. Airport Business Park C2, L ırinci út 59. 2220 Vecsés, Hungary

In relation to claims: In writing: The Travel Claims Manager, AIG Claims Service, OSG Travel Claims, Nutley Buildings, Merrion Centre, Nutley Lane, Dublin 4.

e-mail: [email protected] By telephone: (01) 6619133

You may also contact, the Accident & Health Manager at AIG (Ireland) Limited. If, after such contact, you remain dissatisfied, you should write to the Customer Complaints Officer at AIG (Ireland) Ltd., AIG House, Merrion Road Dublin 4. Phone: (01)2081400. E-mail: [email protected] .

If the complaint is not resolved to your satisfaction, you should contact the Managing Director, AIG (Ireland) Ltd., AIG House, Merrion Road, Dublin 4. E-Mail: [email protected] . Web: www.aig.ie

At any stage, you may contact any of the following: The Irish Insurance Federation, 39 Molesworth Street, Dublin 2, Telephone (01) 6761820 Fax (01) 6761943. E-Mail: [email protected] . Web: www.iif.ie The Financial Regulator, P.O. Box 9138 College Green Dublin 2. Phone: (01) 4104000 Fax: (01) 4104900. E-Mail: [email protected] Web: www.ifsra.ie The Financial Services Ombudsman’s Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2. Phone (01)6620801) Fax (01) 6130897.E-Mail: [email protected] Web: www.financialombudsman.ie

Bus Transfer

Katowice/Cracow

Confirmation of the reservation should be received within 2 hours after making the booking. In case that you do not receive a confirmation, please check the status of your reservation here or send an e-mail directly to the carrier: [email protected] . To check the terms and conditions, click here . To consult the frequently asked questions, click here .

Important information: Departure from the airport is approximately (but not earlier than) 30 minutes after landing Departure time from the city will be sent in the transfer confirmation e-mail In case of changes in your flight times or dates, please contact the provider directly by e-mail: [email protected] .

LondonLondon----Luton,Luton, Budapest, Bucharest, Cluj Napoca, Gdansk, RoRomeme Fiumicino, Rome Ciampino and Milan Confirmation of the reservation should be received within 2 hours after making the booking. In case that you do not receive a confirmation, please call +36 1 999 1931 or check the status of your reservation here . To consult the general carriage conditions, click here .

Important information: Departure from the airport is approximately (but not earlier than) 40 minutes after landing. Departure time from the city will be sent in the transfer confirmation e-mail. In case of changes in your flight times or dates, please contact the provider directly on +36 1 999 1931 or [email protected] . London-Luton: For more information including contact phone number and view the pick-up points on a map, click here . Bucharest: For more information including contact phone number and view the pick-up points on a map, click here . Cluj: For more information including contact phone number and view the pick-up points on a map, click here . Gdansk: For more information including contact phone number and view the pick-up points on a map, click here . Budapest: For more information including contact phone number and view the pick-up points on a map, click here . Rome Ciampino: For more information including contact phone number and view the pick-up points on a map, click here . Rome Fiumicino: For more information including contact phone number and view the pick-up points on a map, click here . Milan: For more information including contact phone number and view the pick-up points on a map, click here . Prague: For more information including contact phone number and view the pick-up points on a map, click here .

Changes to flight times

Should we make a significant change to the scheduled flight time, which is unacceptable to you, we may book you on an alternate flight or you will be entitled to a refund of the value of the carriage not performed, in accordance with the conditions as set out in the General Conditions of Carriage. Except as otherwise provided by the applicable law, we shall have no further liability to you.

Connections

Generally we carry passengers between two cities, therefore we do not offer connecting flight service (no transfers of passenger or baggage). For this reason we do not accept responsibility for any further flight you may miss.

If you are required to hold a valid Visa to enter the country of the transfer airport you must be holding one upon arrival. Please note that Wizz Air will not accept passengers travelling to Great Britain under transit exemptions stipulated by the United Kingdom Transit Without Visa (TWOV) program. Should you fail to comply with applicable visa requirements, Wizz Air will not be liable for any damage resulting from such failure.

Children/Minors

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If your reservation includes a child/minor please make sure you are aware of the rules of the departure country regarding children travelling abroad. Please make sure that you are in possession of all the necessary documents (eg. permissions from parents not travelling) required by that country. If you cannot present these documents upon check- in or if your documents are improper, we may refuse carriage of the child and disclaim liability for any damages arising from this.

Baggage

Any piece of baggage to be checked-in is subject to a fee, per bag, per flight and per passenger. The number of bags you wish to check in must be indicated and paid for during the booking process (either via wizzair.com or the call centre). Further pieces of baggage can be added at a later stage though the call centre for the same fee. If further pieces of baggage are paid for at the airport, a higher Baggage Fee applies. If passenger check in fewer pieces of baggage than had been paid for, the Baggage Fee will not be refunded. The total allowance for all pieces of checked- in luggage combined remains 20 kilograms.

Passengers are allowed to carry one piece of carry-on baggage with a maximum weight of 10 kilograms and with a maximum dimension of 55x20x40 centimetres and to check in a maximum of 20 kilograms without incurring an excess baggage fee. Should the weight of all the checked-in pieces of luggage combined exceed 20 kilograms, an excess baggage fee will be charged per additional kilo checked-in. It is possible to purchase additional kilograms to check in during the booking process (either online or through the call centre) or after booking, through the call centre (for the same fee). You can save up to 70% when purchasing online or through the call centre, prior to departure. If additional kilograms of baggage are paid for at the airport, a higher Baggage Fee applies.

Your checked baggage must not contain: a) cash, securities; b) jewellery, precious metal, precious and semi-precious stones; c) computer, camera, video camera, cellular phone and any other electronic or technical appliances and their accessories; d) official, business or private documents; e) travel or other identity documents; f) keys; g) liquid (except: acid battery of a wheel chair); h) medicine; i) pieces of art and fine arts. Should your checked baggage contain any of the items listed above, we will not be liable for any loss, destruction, delay of and damage to such items.

Change of reservation, refund

Your ticket is not transferable and non refundable other than as set out in the General Conditions of Carriage. Should you wish to change your flight times or route, you shall inform us 3 hours before commencement of your travel at the latest, and you shall pay the difference between the original and new fare, taxes, fees and charges, and an administration charge, the amount of which is available on wizzair.com or from our call centre.

Should you wish to change a passenger name you shall advise our call centre not later than 3 hours prior to the scheduled flight time. You will have to pay a change fee, the amount of which is available on wizzair.com or from our call centre.

Applicable laws and regulations

Your carriage is governed by these Conditions of Contract and our General Conditions of Carriage. You are required to get acquainted with the General Conditions of Carriage available on our website and at the airport check-in counters, before commencement of your travel.

Our liability for your carriage is governed by the Warsaw or the Montreal Convention, whichever may be applicable. These Conventions may limit our liability for death or personal injury and in respect of destruction and loss of or damage to baggage and for delay. For further information see our General Conditions of Carriage.

Claims

Acceptance of the baggage without complaint made before leaving the transit area and without completion of the Property Irregularity Report (PIR), is considered to be evidence that the baggage has been delivered in good condition and in accordance with the contract of carriage.

If your baggage does not arrive with the flight carrying you, you have to make an immediate report and complete the PIR upon your arrival, before leaving the transit area. Should you fail to meet this requirement, we will not be liable for the destruction, loss, delay of or damage to your baggage.

If your flight is operated by Wizz Air Hungary or Wizz Air Bulgaria the following applies:

If your baggage is damaged or pilfered, you have to make an immediate report and complete the PIR upon your arrival, before leaving the transit area. Should it be impossible to recognise the damage or pilferage upon arrival, you have to make a report at the airport within 7 days after your arrival.

If your baggage does not arrive with the flight carrying you, and you receive it damaged or pilfered, you have to make a report in writing within 21 days after the baggage has been placed at your disposal.

Should any damage occur to your carry-on baggage, you shall make a report on board the aircraft. Should you fail to comply with this requirement we will not be liable for any damages to your baggage.

Every complaint must be made in writing.

If no complaint is made within the times aforesaid, no action shall lie against us.

Complaints relating to the carriage by air (other than baggage claims) must be made in writing as soon as possible, after arrival of the flight in connection with which you would like to complain, but not later than within 2 months from discovering the circumstances giving rise to the complaint. You are liable for any loss or damage arising from

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the delay in making your complaint. Wizz Air will assess the complaint according to the General Conditions of Carriage effective on the day of the Contract.

If you flight is operated by Wizz Air Ukraine the followingfollowing applies:

If your baggage is damaged or pilfered, you have to make an immediate report and complete the PIR upon your arrival, before leaving the transit area.

After the PIR is concluded and in case your baggage is delayed, damaged or pilfered, you have a right to make a written claim for reimbursement of damages within the following periods:

In case of destroyed, damaged or pilfered baggage – immediately after the damage was discovered but no later than 7 days from the date of baggage delivery.

In case of baggage delay – within 21 days after the baggage was delivered to you

Every complaint must be made in writing.

If no complaint is made within the times aforesaid, no action shall lie against us.

Court claim in relation to the death or corporal injury of the Passenger can be submitted within 2 years from the time such damage occurred.

In case of delay of the transportation of a Passenger, or in any other case, a Passenger or his/her representative can submit a claim within 21 days after the passenger arrived to the destination point or should have arrived to the destination point.

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